What does a client solution executive do?
A client solution executive logs incoming sales questions and works hand-in-hand with the sales team members to answer all these inquiries. They keep all customer price lists, process customer payments and customer bookings, and produce all reports required by sales. Besides working alongside company account directors to create businesses and add revenue streams, client solutions executives also keep customers updated about course cancellations, location changes, and more. They offer after-sales service to clients and create and maintain customer satisfaction measurements.
Client solution executive responsibilities
Here are examples of responsibilities from real client solution executive resumes:
- Achieve client goals and maximize ROI by streamlining internal processes and growing the business.
- Prospect new clients, develop strategic proposals, deliver high-level sales presentations, ROI analysis and manage overall contract process.
- Perform several Insight/Microsoft marketing events to increase CRM sales.
- Present and perform demonstrations company-wide to educate and improve CRM sales.
- Cultivate critical relationships with strategic healthcare industry partners by liaising with key decision makers.
- Leverage proven consultative selling strategies and expert knowledge of enterprise-level technology solutions to successfully develop and strengthen relationships.
- Recruit to develop and market complex building solutions relate to energy and facility operation to hospitals and healthcare systems.
- Strengthen key customer relationships through senior level conversations leading to a new infrastructure solution providing more flexibility and a future platform.
- Create monthly status reports for SLA customers.
- Analyze quarterly metrics for client presentations ensuring SLA and contractual requirements are met.
- Partner with other Nielsen division on custom research and marketing initiatives to produce actionable recommendation on future business planning.
Client solution executive skills and personality traits
We calculated that 13% of Client Solution Executives are proficient in Account Management, Healthcare, and Client Relationships. They’re also known for soft skills such as Customer-service skills, Leadership skills, and Analytical skills.
We break down the percentage of Client Solution Executives that have these skills listed on their resume here:
- Account Management, 13%
Provided technical account management for a module of assigned clients within the GovEdMedical verticals within a quota- based environment.
- Healthcare, 12%
Recruited to develop and market complex building solutions related to energy and facility operation to hospitals and healthcare systems.
- Client Relationships, 10%
Maintained client relationships and managed communication strategy, production, and execution of digital B2B direct mail campaigns.
- Leverage, 7%
Developed an overall account plan to maximize opportunities and leverage Insight's integrated solutions.
- Business Process, 6%
Analyzed customer business processes and recommended Xerox products and best-of-breed third-party solutions to surpass customer expectations.
- Customer Satisfaction, 6%
Managed multiple customer business transformation programs and projects leading to excellent project performance, customer satisfaction, and additional business.
"account management," "healthcare," and "client relationships" are among the most common skills that client solution executives use at work. You can find even more client solution executive responsibilities below, including:
Customer-service skills. One of the key soft skills for a client solution executive to have is customer-service skills. You can see how this relates to what client solution executives do because "when helping to make a sale, sales managers must listen and respond to the customer’s needs." Additionally, a client solution executive resume shows how client solution executives use customer-service skills: "consolidated customer software portfolios for optimized procurement leverage, technology, reduced complexity, and compliancy (sam portfolio management). "
Leadership skills. Many client solution executive duties rely on leadership skills. "sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals.," so a client solution executive will need this skill often in their role. This resume example is just one of many ways client solution executive responsibilities rely on leadership skills: "establish a trusted partner relationship with executive level (ceo, cio, functional president or leadership equivalent). "
Analytical skills. This is an important skill for client solution executives to perform their duties. For an example of how client solution executive responsibilities depend on this skill, consider that "sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a client solution executive: "prospected new clients, developed strategic proposals, delivered high-level sales presentations, roi analysis and managed overall contract process. ".
Communication skills. For certain client solution executive responsibilities to be completed, the job requires competence in "communication skills." The day-to-day duties of a client solution executive rely on this skill, as "sales managers need to work with colleagues and customers, so they must be able to communicate clearly." For example, this snippet was taken directly from a resume about how this skill applies to what client solution executives do: "direct sold entire portfolio of xerox office & production solutions to graphic communications clients in the washington, dc metropolitan area. "
The three companies that hire the most client solution executives are:
- Change Healthcare49 client solution executives jobs
- AT&T39 client solution executives jobs
- VMware21 client solution executives jobs
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Compare different client solution executives
Client solution executive vs. Business to business sales consultant
A business-to-business sales consultant is responsible for strategizing techniques to effectively sell goods and services to the clients according to their business needs and objectives. Business-to-business sales consultants analyze the current market trends and conduct data analysis to predict sales performance and identify opportunities that would increase the company's revenues and market competitiveness. They also help the marketing team in developing promotional solutions to manage the company's image on different platforms, attracting potential clients, and enhancing brand awareness.
There are some key differences in the responsibilities of each position. For example, client solution executive responsibilities require skills like "healthcare," "leverage," "business process," and "sales strategies." Meanwhile a typical business to business sales consultant has skills in areas such as "marketing collateral," "cross-selling," "business sales," and "merchant services." This difference in skills reveals the differences in what each career does.
Business to business sales consultants tend to reach lower levels of education than client solution executives. In fact, business to business sales consultants are 5.1% less likely to graduate with a Master's Degree and 0.4% more likely to have a Doctoral Degree.Client solution executive vs. Home service consultant
A home service consultant offers expertise and advice to businesses to help improve their organizational performance in terms of profitability, management, operations, strategy, and structure. Your tasks may vary depending on the sector but generally includes identifying problems and looking for ways to solve them, assessing the advantages and disadvantages of strategies, and providing recommendations for improvements. As a home service consultant, you are also responsible for developing and implementing training programs and new procedures.
Each career also uses different skills, according to real client solution executive resumes. While client solution executive responsibilities can utilize skills like "account management," "healthcare," "client relationships," and "leverage," home service consultants use skills like "real estate," "in-home," "home health," and "product knowledge."
Home service consultants earn similar levels of education than client solution executives in general. They're 3.6% less likely to graduate with a Master's Degree and 0.4% more likely to earn a Doctoral Degree.Client solution executive vs. Navigator
Navigators are responsible for a ship or aircraft's navigation requiring positional awareness. Their duties include mapping out for the journey, avoiding any hazards during travel, and advising the captain or commander on estimated time en route to the destination. Navigators are involved in maintaining the ship or aircraft's communication, nautical publications and charts, navigational equipment, and meteorological device. In the air force world, modern navigators are tasked with copilot duties and employing weapons systems.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a client solution executive is likely to be skilled in "account management," "healthcare," "client relationships," and "leverage," while a typical navigator is skilled in "patients," "social work," "patient care," and "rehabilitation."
Navigators make a very good living in the manufacturing industry with an average annual salary of $41,718. On the other hand, client solution executives are paid the highest salary in the technology industry, with average annual pay of $144,443.Most navigators achieve a similar degree level compared to client solution executives. For example, they're 0.6% less likely to graduate with a Master's Degree, and 0.1% less likely to earn a Doctoral Degree.Client solution executive vs. Major account manager
Major account manager responsibilities include growing strong relationships with customers, liaising with chief business executives and stakeholders, as well as making sales reports. Also, they answer the client's questions and determine new business opportunities between current customers. They also act as a liaison with cross-functional internal teams, which include customer service and product development departments, to enhance the overall customer experience. Additionally, they negotiate contracts and ensure that agreements increase profits. The work may require periodic travel.
Even though a few skill sets overlap between client solution executives and major account managers, there are some differences that are important to note. For one, a client solution executive might have more use for skills like "leverage," "business process," "emerging technologies," and "application development." Meanwhile, some responsibilities of major account managers require skills like "digital marketing," "cloud," "sales quota," and "business relationships. "
Major account managers reach similar levels of education compared to client solution executives, in general. The difference is that they're 4.4% more likely to earn a Master's Degree, and 0.1% more likely to graduate with a Doctoral Degree.Types of client solution executive
Updated January 8, 2025
