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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Auburn, WA | $40,076 | $19.27 |
| 2 | Foxborough, MA | $37,970 | $18.25 |
| 3 | Washington, DC | $37,671 | $18.11 |
| 4 | Winona, MN | $37,400 | $17.98 |
| 5 | New York, NY | $36,200 | $17.40 |
| 6 | Lake Forest, CA | $35,790 | $17.21 |
| 7 | Montvale, NJ | $35,722 | $17.17 |
| 8 | Wauwatosa, WI | $35,150 | $16.90 |
| 9 | Stamford, CT | $35,100 | $16.88 |
| 10 | Woonsocket, RI | $34,883 | $16.77 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $100,394 | $48 | - |
| 2 | Customer Service Senior Associate | $99,975 | $48 | - |
| 3 | Customer Relationship Specialist | $97,438 | $47 | - |
| 4 | Customer Account Executive | $91,721 | $44 | - |
| 5 | Customer Service Executive | $90,100 | $43 | - |
| 6 | Customs Consultant | $88,379 | $42 | - |
| 7 | Customer Service Professional | $88,004 | $42 | - |
| 8 | Telephone Service Adviser | $86,076 | $41 | - |
| 9 | Account Executive/Customer Service | $85,915 | $41 | - |
| 10 | Senior Representative | $85,106 | $41 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | SSB | $35,241 | $17 | - |
| 2 | Lexis Nexis | $35,215 | $17 | 15 |
| 3 | Intelliswift | $34,772 | $17 | 2 |
| 4 | Minitab | $34,763 | $17 | - |
| 5 | Database | $34,656 | $17 | - |
| 6 | DXC Technology | $34,649 | $17 | 1 |
| 7 | Infopro Learning | $34,641 | $17 | - |
| 8 | I Tech Solutions | $34,331 | $17 | 1 |
| 9 | RCR Technology | $34,259 | $16 | - |
| 10 | Nowcom | $34,205 | $16 | - |
| 11 | Dial An Atheist | $34,183 | $16 | - |
| 12 | Cimation | $34,142 | $16 | - |
| 13 | SoftNice | $33,987 | $16 | - |
| 14 | Interactive Systems, Inc. | $33,766 | $16 | - |
| 15 | Kryterion | $33,561 | $16 | - |
| 16 | Software Solutions Group, Inc. | $32,956 | $16 | - |
| 17 | Jade Global | $32,461 | $16 | - |
| 18 | RIIS | $32,373 | $16 | - |
| 19 | UGS Capital Corporation | $31,875 | $15 | - |
| 20 | Vernon Downs | $31,239 | $15 | - |