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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Bethpage, NY | $40,377 | $19.41 |
| 2 | San Francisco, CA | $40,288 | $19.37 |
| 3 | Piscataway, NJ | $39,600 | $19.04 |
| 4 | Columbia, MD | $37,587 | $18.07 |
| 5 | Columbus, OH | $35,533 | $17.08 |
| 6 | Indianapolis, IN | $35,195 | $16.92 |
| 7 | Plano, TX | $34,049 | $16.37 |
| 8 | Murfreesboro, TN | $33,393 | $16.05 |
| 9 | Deerfield Beach, FL | $31,608 | $15.20 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $112,484 | $54 | - |
| 2 | Customer Liaison | $108,877 | $52 | - |
| 3 | Customer Service Executive | $105,189 | $51 | - |
| 4 | Customer Account Executive | $100,544 | $48 | - |
| 5 | Senior Representative | $88,056 | $42 | - |
| 6 | Customer Service Senior Associate | $87,068 | $42 | - |
| 7 | Telephone Service Adviser | $83,570 | $40 | - |
| 8 | Customs Consultant | $82,311 | $40 | - |
| 9 | Customer Relationship Specialist | $81,032 | $39 | - |
| 10 | Service Officer | $79,021 | $38 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Nokia | $38,308 | $18 | 2 |
| 2 | Ciena | $38,299 | $18 | - |
| 3 | Syniverse | $38,280 | $18 | - |
| 4 | Bluetooth | $37,861 | $18 | - |
| 5 | Nokia Networks Inc | $37,707 | $18 | - |
| 6 | Airbus Ds Communications | $37,612 | $18 | - |
| 7 | Acxiom | $37,581 | $18 | - |
| 8 | Base Technologies | $37,274 | $18 | - |
| 9 | Telcordia Technologies | $37,179 | $18 | - |
| 10 | GE Industrial Solutions | $37,149 | $18 | - |
| 11 | Eurocom | $37,122 | $18 | - |
| 12 | Lucent | $35,628 | $17 | - |
| 13 | Voltdelta | $35,031 | $17 | - |
| 14 | Telefónica Ecuador | $34,103 | $16 | - |
| 15 | Telenor | $34,082 | $16 | - |
| 16 | ExteNet Systems | $33,327 | $16 | - |
| 17 | TDS | $33,070 | $16 | 1 |
| 18 | TEOCO | $32,942 | $16 | - |
| 19 | Virginia Technology Services | $31,740 | $15 | - |
| 20 | Kratos Defense & Security Solutions | $29,895 | $14 | 1 |