Customer field representative demographics and statistics in the US
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Customer field representative demographics by:
Customer field representative gender statistics
39.4% of customer field representatives are women and 60.6% of customer field representatives are men.
- Male, 60.6%
- Female, 39.4%
Customer field representative gender ratio
| Gender | Percentages |
|---|---|
| Male | 60.6% |
| Female | 39.4% |
Customer field representative gender pay gap
Women earn 96¢ for every $1 earned by men
Male income
$37,060
Female income
$35,613
Customer field representative gender ratio over time
This data breaks down the percentage of men and women in customer field representative positions over time. Currently, 39.4% of customer field representatives are female.
Customer field representative gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 58.76% | 41.24% |
| 2011 | 58.59% | 41.41% |
| 2012 | 60.26% | 39.74% |
| 2013 | 60.74% | 39.26% |
| 2014 | 61.29% | 38.71% |
| 2015 | 61.17% | 38.83% |
| 2016 | 61.77% | 38.23% |
| 2017 | 62.22% | 37.78% |
| 2018 | 60.83% | 39.17% |
| 2019 | 60.36% | 39.64% |
| 2020 | 61.05% | 38.95% |
| 2021 | 60.64% | 39.36% |
Customer field representative related jobs gender ratio
We compared customer field representatives with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Customer Field Representative | 61% | 39% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Customer field representative demographics by race
The most common ethnicity among customer field representatives is White, which makes up 55.4% of all customer field representatives. Comparatively, 21.5% of customer field representatives are Hispanic or Latino and 11.1% of customer field representatives are Black or African American.
- White, 55.4%
- Hispanic or Latino, 21.5%
- Black or African American, 11.1%
- Asian, 6.2%
- Unknown, 5.2%
- American Indian and Alaska Native, 0.6%
Customer field representative race
| Customer field representative race | Percentages |
|---|---|
| White | 55.4% |
| Hispanic or Latino | 21.5% |
| Black or African American | 11.1% |
| Asian | 6.2% |
| Unknown | 5.2% |
| American Indian and Alaska Native | 0.6% |
Customer field representative race and ethnicity over time
See how customer field representative racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Customer field representative race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 62.77% | 11.38% | 5.48% | 17.53% |
| 2011 | 62.49% | 11.67% | 5.61% | 17.40% |
| 2012 | 61.69% | 11.55% | 5.42% | 18.25% |
| 2013 | 62.04% | 11.38% | 5.59% | 17.93% |
| 2014 | 61.42% | 11.32% | 5.90% | 18.11% |
| 2015 | 60.80% | 11.07% | 5.69% | 19.23% |
| 2016 | 59.92% | 11.56% | 5.93% | 19.12% |
| 2017 | 60.83% | 10.97% | 5.89% | 18.95% |
| 2018 | 60.65% | 10.55% | 6.06% | 19.33% |
| 2019 | 60.25% | 10.75% | 5.87% | 19.84% |
| 2020 | 57.69% | 10.15% | 6.02% | 20.45% |
| 2021 | 55.37% | 11.12% | 6.19% | 21.48% |
Customer field representative wage gap by race
According to our data, asian customer field representatives have the highest average salary compared to other ethnicities. Black or african american customer field representatives have the lowest average salary at $36,622.
| Ethnicity | Salary |
|---|---|
| Unknown | $36,680 |
| White | $37,135 |
| Black or African American | $36,622 |
| Asian | $37,862 |
| Hispanic or Latino | $37,014 |
Average customer field representative age
See how the average age of customer field representatives varies based on ethnicity and gender.
Male
Female
Customer field representative age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 37 | 39 |
| Unknown | 34 | 36.5 |
| Asian | 38 | 42 |
| Hispanic or Latino | 33 | 35 |
| White | 37 | 44 |
| American Indian and Alaska Native | 38 | 42 |
Customer field representative age breakdown
The average age of customer field representatives is 40+ years years old, representing 49% of the customer field representative population.
Customer field representative age breakdown
| Customer Field Representative Years | Percentages |
|---|---|
| 40+ years | 49% |
| 30-40 years | 25% |
| 20-30 years | 24% |
Customer field representative educational attainment
The most common degree for customer field representatives is bachelor's degree, with 32% of customer field representatives earning that degree. The second and third most common degree levels are associate degree degree at 29% and associate degree degree at 23%.
- Bachelor's, 32%
- Associate, 29%
- High School Diploma, 23%
- Master's, 8%
- Other Degrees, 8%
Customer field representatives by degree level
| Customer field representative degree | Percentages |
|---|---|
| Bachelor's | 32% |
| Associate | 29% |
| High School Diploma | 23% |
| Master's | 8% |
| Other Degrees | 8% |
Customer field representative jobs you might like
Customer field representative wage gap by degree level
According to the data, customer field representatives with a Master's degree earn more than those without, at $41,652 annually. With a Bachelor's degree, customer field representatives earn a median annual income of $39,841 compared to $35,935 for customer field representatives with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $41,652 |
| High School Diploma or Less | $34,587 |
| Bachelor's Degree | $39,841 |
| Some College/ Associate Degree | $35,935 |
Customer field representative employment statistics
Most customer field representatives work for a private in the transportation industry.
Company size where customer field representatives work
Below, you can see the size of companies where customer field representatives work.
Customer field representative jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 8% |
| 50 - 100 employees | 15% |
| 100 - 500 employees | 13% |
| 500 - 1,000 employees | 4% |
| 1,000 - 10,000 employees | 32% |
| > 10,000 employees | 28% |
Customer field representative jobs by company type
Employees with the customer field representative job title have their preferences when it comes to working for a company. For instance, most customer field representatives prefer to work at private companies over public companies.
Customer field representative jobs by sector
| Company type | Percentages |
|---|---|
| Public | 39% |
| Private | 53% |
| Government | 8% |
Customer field representative jobs by industry
The most common industries for customer field representatives are transportation, technology and utilities.
Customer field representative industry statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 20% |
| Transportation | 11% |
| Technology | 11% |
| Utilities | 10% |
| Professional | 8% |
| Government | 7% |
| Retail | 5% |
| Media | 3% |
| Energy | 3% |
| Health Care | 3% |
| Construction | 3% |
| Automotive | 3% |
| Hospitality | 3% |
| Telecommunication | 3% |
| Finance | 2% |
| Manufacturing | 2% |
| Insurance | 2% |
Customer field representative turnover and employment statistics
Customer field representative unemployment rate over time
The unemployment rate for customer field representatives between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Customer field representative unemployment rate by year
| Year | Customer field representative unemployment rate |
|---|---|
| 2010 | 11.59% |
| 2011 | 11.00% |
| 2012 | 10.08% |
| 2013 | 8.66% |
| 2014 | 7.64% |
| 2015 | 6.32% |
| 2016 | 5.97% |
| 2017 | 5.66% |
| 2018 | 5.04% |
| 2019 | 4.98% |
| 2020 | 6.69% |
| 2021 | 7.20% |
Average customer field representative tenure
The average customer field representative stays at their job for 1-2 years, based on the 352 customer field representatives resumes in Zippia's database.
Customer field representative tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 16% |
| 1-2 years | 30% |
| 3-4 years | 18% |
| 5-7 years | 18% |
| 8-10 years | 7% |
| 11+ years | 11% |
Customer field representative LGBT ratio compared to similar jobs
Review the percent of customer field representatives that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Registered Account Administrator | 5.53% | 101,458 |
| Tenant Selector | 6.73% | 4,356 |
| Customer Field Representative | 7.19% | - |
| Records Clerk | 8.60% | 101,023 |
| Credit Rating Inspector | 8.99% | 21,641 |
| Coordinator Of Library Services | 11.16% | 71,812 |
| Personnel Security Assistant | 15.31% | 44,808 |
Similar customer field representative jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Registered Account Administrator | 5.53% | 101,458 |
| Tenant Selector | 6.73% | 4,356 |
| Records Clerk | 8.60% | 101,023 |
| Credit Rating Inspector | 8.99% | 21,641 |
| Coordinator Of Library Services | 11.16% | 71,812 |
| Personnel Security Assistant | 15.31% | 44,808 |
Foreign languages spoken by customer field representatives
- Spanish, 90.0%
- Cantonese, 10.0%
Customer field representative languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 90.0% |
| Cantonese | 10.0% |
