Customer support coordinator demographics and statistics in the US
Customer support coordinator demographics research summary. Zippia estimates customer support coordinator demographics and statistics in the United States by using a database of 30 million profiles. Our customer support coordinator estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about customer support coordinators after extensive research and analysis:
- There are over 270,836 customer support coordinators currently employed in the United States.
- 57.1% of all customer support coordinators are women, while 42.9% are men.
- The average customer support coordinator age is 40 years old.
- The most common ethnicity of customer support coordinators is White (54.9%), followed by Hispanic or Latino (20.4%), Black or African American (11.6%) and Asian (6.9%).
- Customer support coordinators are most in-demand in Atlanta, GA.
- San Jose, CA pays an annual average wage of $50,847, the highest in the US.
- In 2022, women customer support coordinators earned 95% of what men earned.
- Nevada is the best state for customer support coordinators to live.
- Customer support coordinators are 50% more likely to work at private companies in comparison to public companies.
On this page
Customer support coordinator demographics by:
Customer support coordinator gender statistics
57.1% of customer support coordinators are women and 42.9% of customer support coordinators are men.
- Female, 57.1%
- Male, 42.9%
Customer support coordinator gender ratio
| Gender | Percentages |
|---|---|
| Female | 57.1% |
| Male | 42.9% |
Customer support coordinator gender pay gap
Women earn 95¢ for every $1 earned by men
Male income
$39,927
Female income
$38,000
Customer support coordinator gender ratio over time
This data breaks down the percentage of men and women in customer support coordinator positions over time. Currently, 57.1% of customer support coordinators are female.
Customer support coordinator gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 40.98% | 59.02% |
| 2011 | 40.82% | 59.18% |
| 2012 | 42.50% | 57.50% |
| 2013 | 43.00% | 57.00% |
| 2014 | 43.56% | 56.44% |
| 2015 | 43.43% | 56.57% |
| 2016 | 44.06% | 55.94% |
| 2017 | 44.53% | 55.47% |
| 2018 | 43.08% | 56.92% |
| 2019 | 42.60% | 57.40% |
| 2020 | 43.31% | 56.69% |
| 2021 | 42.89% | 57.11% |
Customer support coordinator related jobs gender ratio
We compared customer support coordinators with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Customer Support Coordinator | 43% | 57% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Customer support coordinator demographics by race
The most common ethnicity among customer support coordinators is White, which makes up 54.9% of all customer support coordinators. Comparatively, 20.4% of customer support coordinators are Hispanic or Latino and 11.6% of customer support coordinators are Black or African American.
- White, 54.9%
- Hispanic or Latino, 20.4%
- Black or African American, 11.6%
- Asian, 6.9%
- Unknown, 5.5%
- American Indian and Alaska Native, 0.7%
Customer support coordinator race
| Customer support coordinator race | Percentages |
|---|---|
| White | 54.9% |
| Hispanic or Latino | 20.4% |
| Black or African American | 11.6% |
| Asian | 6.9% |
| Unknown | 5.5% |
| American Indian and Alaska Native | 0.7% |
Customer support coordinator race and ethnicity over time
See how customer support coordinator racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Customer support coordinator race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 62.33% | 11.87% | 6.19% | 16.49% |
| 2011 | 62.05% | 12.16% | 6.33% | 16.36% |
| 2012 | 61.25% | 12.04% | 6.14% | 17.22% |
| 2013 | 61.60% | 11.87% | 6.30% | 16.89% |
| 2014 | 60.98% | 11.81% | 6.62% | 17.08% |
| 2015 | 60.36% | 11.56% | 6.40% | 18.19% |
| 2016 | 59.48% | 12.05% | 6.64% | 18.09% |
| 2017 | 60.39% | 11.46% | 6.61% | 17.91% |
| 2018 | 60.21% | 11.04% | 6.78% | 18.29% |
| 2019 | 59.80% | 11.24% | 6.58% | 18.81% |
| 2020 | 57.24% | 10.64% | 6.73% | 19.42% |
| 2021 | 54.93% | 11.61% | 6.90% | 20.44% |
Customer support coordinator wage gap by race
According to our data, asian customer support coordinators have the highest average salary compared to other ethnicities. Black or african american customer support coordinators have the lowest average salary at $39,342.
| Ethnicity | Salary |
|---|---|
| Unknown | $39,419 |
| White | $40,026 |
| Black or African American | $39,342 |
| Asian | $41,002 |
| Hispanic or Latino | $39,866 |
Average customer support coordinator age
See how the average age of customer support coordinators varies based on ethnicity and gender.
Male
Female
Customer support coordinator age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 37 | 39 |
| Unknown | 34 | 36.5 |
| Asian | 38 | 42 |
| Hispanic or Latino | 33 | 35 |
| White | 37 | 44 |
| American Indian and Alaska Native | 38 | 42 |
Customer support coordinator age breakdown
The average age of customer support coordinators is 40+ years years old, representing 49% of the customer support coordinator population.
Customer support coordinator age breakdown
| Customer Support Coordinator Years | Percentages |
|---|---|
| 40+ years | 49% |
| 30-40 years | 25% |
| 20-30 years | 24% |
Customer support coordinator educational attainment
- Bachelor's, 51%
- Associate, 22%
- High School Diploma, 14%
- Master's, 5%
- Other Degrees, 8%
Customer support coordinators by degree level
| Customer support coordinator degree | Percentages |
|---|---|
| Bachelor's | 51% |
| Associate | 22% |
| High School Diploma | 14% |
| Master's | 5% |
| Other Degrees | 8% |
Customer support coordinator jobs you might like
Customer support coordinator wage gap by degree level
According to the data, customer support coordinators with a Master's degree earn more than those without, at $46,160 annually. With a Bachelor's degree, customer support coordinators earn a median annual income of $43,681 compared to $38,428 for customer support coordinators with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $46,160 |
| High School Diploma or Less | $36,645 |
| Bachelor's Degree | $43,681 |
| Some College/ Associate Degree | $38,428 |
Customer support coordinator employment statistics
Most customer support coordinators work for a private in the technology industry.
Company size where customer support coordinators work
Below, you can see the size of companies where customer support coordinators work.
Customer support coordinator jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 4% |
| 50 - 100 employees | 7% |
| 100 - 500 employees | 14% |
| 500 - 1,000 employees | 4% |
| 1,000 - 10,000 employees | 25% |
| > 10,000 employees | 47% |
Customer support coordinator jobs by company type
Employees with the customer support coordinator job title have their preferences when it comes to working for a company. For instance, most customer support coordinators prefer to work at private companies over public companies.
Customer support coordinator jobs by sector
| Company type | Percentages |
|---|---|
| Education | 2% |
| Public | 46% |
| Private | 50% |
| Government | 2% |
Customer support coordinator jobs by industry
The most common industries for customer support coordinators are technology, retail and professional.
Customer support coordinator industry statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 20% |
| Technology | 12% |
| Retail | 11% |
| Professional | 8% |
| Manufacturing | 7% |
| Health Care | 6% |
| Finance | 6% |
| Transportation | 4% |
| Internet | 3% |
| Telecommunication | 3% |
| Insurance | 3% |
| Media | 2% |
| Hospitality | 2% |
| Start-up | 2% |
| Education | 2% |
| Pharmaceutical | 1% |
| Government | 1% |
| Automotive | 1% |
| Construction | 1% |
| Agriculture | 1% |
| Non Profits | 1% |
| Real Estate | 1% |
| Energy | 1% |
Customer support coordinator turnover and employment statistics
Customer support coordinator unemployment rate over time
The unemployment rate for customer support coordinators between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Customer support coordinator unemployment rate by year
| Year | Customer support coordinator unemployment rate |
|---|---|
| 2010 | 11.59% |
| 2011 | 11.00% |
| 2012 | 10.08% |
| 2013 | 8.66% |
| 2014 | 7.64% |
| 2015 | 6.32% |
| 2016 | 5.97% |
| 2017 | 5.66% |
| 2018 | 5.04% |
| 2019 | 4.98% |
| 2020 | 6.69% |
| 2021 | 7.20% |
Average customer support coordinator tenure
The average customer support coordinator stays at their job for 1-2 years, based on the 8,145 customer support coordinators resumes in Zippia's database.
Customer support coordinator tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 28% |
| 1-2 years | 35% |
| 3-4 years | 12% |
| 5-7 years | 14% |
| 8-10 years | 5% |
| 11+ years | 6% |
Customer support coordinator LGBT ratio compared to similar jobs
Review the percent of customer support coordinators that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Advertising Space Clerk | 5.53% | 70,369 |
| Public Housing Interviewer | 6.73% | 10,942 |
| Customer Support Coordinator | 7.19% | - |
| Line Assigner | 8.60% | 45,710 |
| Credit Rating Inspector | 8.99% | 21,641 |
| Administrative Library Assistant | 11.16% | 36,264 |
| Personnel Aide | 15.31% | 42,920 |
Similar customer support coordinator jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Advertising Space Clerk | 5.53% | 70,369 |
| Public Housing Interviewer | 6.73% | 10,942 |
| Line Assigner | 8.60% | 45,710 |
| Credit Rating Inspector | 8.99% | 21,641 |
| Administrative Library Assistant | 11.16% | 36,264 |
| Personnel Aide | 15.31% | 42,920 |
Foreign languages spoken by customer support coordinators
The most common foreign language among customer support coordinators is Spanish at 52.8%. The second-most popular foreign language spoken is French at 9.9% and Portuguese is the third-most popular at 4.7%.
- Spanish, 52.8%
- French, 9.9%
- Portuguese, 4.7%
- German, 4.7%
- Russian, 4.3%
- Other, 23.6%
Customer support coordinator languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 52.8% |
| French | 9.9% |
| Portuguese | 4.7% |
| German | 4.7% |
| Russian | 4.3% |
| Other | 23.6% |
