Help Desk Technician
Philadelphia, PA job
SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT!
Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it's our people that make the connections happen.
WHY SHOULD YOU JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading a global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions.
Job Summary
Presidio is partnering with a Wealth Management client in Philadelphia, PA to hire two onsite Help Desk Technicians. These individuals will provide daily end-user support across hardware, software, and technical systems. These technicians will serve as the first line of support for incoming requests, troubleshooting issues, and ensuring users receive timely and accurate assistance. The role requires strong communication skills, hands-on troubleshooting abilities, and the capability to work in a fast-paced support environment.
Key Responsibilities
End-user support: Respond promptly to phone, email, and online requests for technical assistance. Log and document all help desk interactions, follow up on open tickets, and provide support across PC, voice, and data environments. Advise users on appropriate actions and escalate issues requiring immediate attention. Assist with installing, configuring, and deploying computers and mobile devices, and document resolutions within the help desk system.
Troubleshooting: Identify, research, and resolve technical issues of moderate complexity related to applications, systems, software, network devices, and hardware. Utilize available tools and resources to investigate and resolve problems while following standard help desk procedures.
Active Directory: Support and maintain the Active Directory environment, including security enhancements, domain management, and identity and access management. Perform recurring tasks using automation tools such as PowerShell, including creating, copying, configuring, and deleting user and computer accounts, conducting bulk operations, and managing inactive or disabled accounts.
Preferred Qualifications
Strong PC troubleshooting skills; experience with AD, DNS, DHCP, and VPN
Ability to diagnose and resolve basic computer and technical issues
Printer setup and management experience
Experience with Mobile Device Management solutions
Excellent verbal communication skills
Strong customer service mindset and ability to support users at all organizational levels
Ability to work independently, onsite, or as part of a team
Sense of urgency and ability to perform well under pressure
About Presidio
Presidio is committed to Diversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DEI change process across all levels of the organization.Cultivating a culture of inclusion where the expression of all our differences are valued, celebrated, and add to our collective achievements.
Presidio is a global digital services and solutions provider accelerating business transformation through secured technology modernization. Highly skilled teams of engineers and solutions architects with deep expertise across cloud, security, networking and modern data center infrastructure help customers acquire, deploy and operate technology that delivers impactful business outcomes. Presidio is a trusted strategic advisor with a flexible full life cycle model of professional, managed, and support and staffing services to help execute, secure, operationalize and maintain technology solutions. We serve as an extension of our clients' IT teams, providing deep expertise and letting them focus on their core business. Presidio operates in 40+ US offices and offices in Ireland, London, Singapore, and India.
For more information visit: *******************
Senior Account Manager
Philadelphia, PA job
We are expanding our enterprise partnerships across the pharma and life sciences sector, supporting Corporate Affairs and Communications teams in managing complex, global digital ecosystems.
We're seeking a US-based Account Lead with experience in Healthcare Communications, corporate digital operations and project management.
You'll act as the day-to-day strategic and delivery lead for a major Corporate Affairs digital program - coordinating updates across multiple stakeholders, ensuring compliance and governance, and driving consistency across a network of global corporate and product websites.
This is a hybrid role that blends account leadership, governance, and project delivery- ideal for someone who understands how to bring structure, clarity, and calm to a fast-moving corporate communications environment.
What You'll Do
Account Leadership & Client Partnership
Serve as the primary point of contact for a US-based Corporate Affairs team.
Build trusted relationships with stakeholders across Corporate Affairs, Digital/IT, HR, and agency partners.
Translate business objectives into actionable digital plans and deliverables.
Provide strategic oversight to ensure alignment, transparency, and on-time delivery.
Governance and Workflow
Oversee governance across a large multi-site corporate web ecosystem.
Manage the intake, triage, and prioritization of content and technical requests.
Coordinate workflows between creative/content agencies and technical delivery teams.
Maintain SLA tracking, dashboards, and ongoing performance reporting.
Project Management
Lead quarterly delivery cycles tied to major corporate events, product launches, and content updates.
Oversee day-to-day collaboration with offshore development and QA teams.
Proactively manage risks, dependencies, and timelines to maintain operational stability.
Leadership and Collaboration
Partner with the wider team to ensure consistency and excellence in delivery.
Contribute to refining governance frameworks and improving digital workflows.
Represent Pulse in regular steering meetings and strategic planning sessions.
Who You Are
Experienced digital account or project lead (7-10 years) with pharma, biotech, or healthcare communications experience.
Confident in managing multiple stakeholders and workstreams across corporate and product websites.
Strong understanding of regulated digital publishing, compliance workflows, and corporate narrative alignment.
Skilled communicator with excellent organizational instincts and client-facing presence.
Hands-on with digital production and operations - understanding how sites are built, updated, and governed.
Qualifications
Bachelor's degree or equivalent professional experience.
5-9 years of experience in digital account management or project delivery.
Demonstrated experience working in pharma, healthcare or life sciences and corporate communications
Knowledge of CMS platforms (WordPress, Sitecore, AEM, etc.) and digital workflows.
Experience managing SLAs, QA, and structured content workflows.
Level & Reporting
Equivalent to Base 2-3 (senior client-facing lead with PM capability). Reports to the Global Account Lead (EU-based).
Why Join Pulse Digital
Pulse partners with global life sciences organizations to deliver human-centric digital experiences that enhance corporate reputation and stakeholder engagement.
You'll play a key role in shaping the digital operations of a global Corporate Affairs team - ensuring stability, consistency, and continuous improvement across an evolving web ecosystem.
Marketing Specialist
Glen Rock, PA job
In this role the Marketing Specialist is assigned to define, lead and execute ARx's marketing and communications initiatives, with a strong focus on market intelligence, digital transformation, brand awareness, and lead generation. This position is critical in communicating the unique value of ARx's innovation and technologies with a focus on acquiring new customers in new markets, while significantly enhancing our digital footprint and online engagement.
You will drive integrated marketing campaigns, manage our communications and messaging, improve customer engagement through targeted digital content, and collect market intelligence and customer feedback.
Key Responsibilities:
Branding Strategy & Execution
· Develop and execute ARx's branding and communications strategy aligned with our business strategy and target markets.
· Define and manage the annual communications budget, ensuring effective resource allocation to high-impact campaigns.
· Direct our External Partner for effective execution of our ARx Marketing Programs.
Brand Awareness & Lead Generation
· Increase ARx brand visibility and market penetration in defined target markets through strategic campaigns and thought leadership initiatives.
· Drive lead generation through ARx's website, targeted digital campaigns, trade shows, webinars, and social media platforms.
· Convert marketing-generated leads into qualified sales opportunities by closely collaborating with the ARx commercial team.
Innovation Spotlight & Campaign Management
· Lead go-to-market strategies for new product introductions globally, including messaging, positioning, and integrated campaign execution.
· Develop compelling marketing collateral, product videos, launch kits, email campaigns, and sales enablement tools to support product teams.
Digital Marketing & Online Presence
· Oversee and continuously improve ARx's website strategy to ensure user-friendly navigation, optimized content, and high SEO performance.
· Expand ARx's digital marketing activities, including paid advertising, SEO/SEM, email marketing, and targeted social media campaigns (LinkedIn, X, etc.).
· Use data and analytics tools to track online engagement and campaign effectiveness, driving continual improvement.
Market Insights & Intelligence
· Gather Market Intelligence and Insights in our target markets and therapeutic areas so that we can measure and improve the effectiveness of our overall business strategy.
· Understand Competitive Strategies so that we can define concrete areas of differentiation and identify new growth opportunities.
· Gather and analyze Customer Insights and digital behavior to refine marketing strategies and improve content relevance.
Trade Shows & Events
- Represent ARx at key industry events, trade shows, and webinars globally, ensuring consistent brand messaging and lead capture.
Qualifications & Requirements:
· Bachelor's or Master's Degree in Marketing, Communications, or Digital Marketing.
· 5+ years of international marketing experience, clearly within pharma and life sciences related industries.
· Proven experience in executing marketing and communication strategies, launching new technologies, and running digital marketing campaigns.
· Solid understanding of digital marketing tools (Google Analytics, SEO, PPC, social media platforms) and CRM systems (e.g., Salesforce or SugarCRM).
· Strong project management and cross-functional collaboration skills.
· Exceptional written and verbal communication skills in English.
· Analytical mindset with experience using data to drive decision-making.
· Willingness to travel in North America (up to 10%)
At ValueMomentum Technology Solution Centers, we are a team of passionate software engineering teams who thrive on tackling complex business challenges with innovative solutions catering to P&C insurance value chain. We achieve this through a strong software engineering foundation and continuously refining our processes, methodologies, tools, agile delivery teams, and core engineering archetypes. Our core expertise lies in six key areas: Platforms, Infra/Cloud, Application, Data, Core, and Quality Assurance .
As the Data Testing QA Lead, you will be responsible for leading and managing the data quality assurance efforts across multiple projects. You will design, implement, and oversee comprehensive data testing strategies to ensure the accuracy, integrity, and reliability of data within our software solutions. The ideal candidate will have extensive experience in data testing, a deep understanding of P&C insurance data, and strong leadership skills.
Key Responsibilities:
Lead and manage a team of data QA engineers, providing guidance, support, and mentorship to ensure high performance and professional development.
Coordinate and prioritize data testing activities across multiple projects, ensuring effective utilization of resources and timely delivery of QA deliverables.
Develop and implement comprehensive data testing strategies and methodologies to ensure the accuracy, integrity, and reliability of data within P&C insurance software solutions.
Define data quality metrics and KPIs to measure and report on the effectiveness of data QA processes and continuously improve testing practices.
Design detailed test plans, test cases, and test scenarios for data validation, covering all aspects of data completeness, correctness, and consistency.
Oversee the execution of data testing activities, including both manual and automated tests, to ensure thorough test coverage and adherence to quality standards.
Lead the development, maintenance, and enhancement of automated test scripts and frameworks for data validation, leveraging appropriate tools and technologies.
Implement and manage data quality assurance tools and frameworks to streamline testing processes, improve efficiency, and increase test coverage.
Oversee the testing of ETL processes to validate data extraction, transformation, and loading procedures, ensuring the integrity and accuracy of data flows.
Collaborate with data engineering teams to ensure that data flows correctly through various stages of the ETL pipeline and meets predefined quality standards.
Work closely with development teams to prioritize and resolve data-related defects promptly, ensuring timely resolution and minimal impact on project timelines.
Communicate effectively with project stakeholders to provide updates on data testing progress, findings, and recommendations, and address any concerns or issues that arise.
Required Skills & Experience:
Bachelor's degree in computer science, Information Technology, Software Engineering, or a related field.
10+ years of experience in software quality assurance, with a focus on data testing and validation.
Proven track record of leading and managing QA teams and data-intensive projects in the P&C insurance domain or a related industry.
Deep understanding of Property and Casualty (P&C) insurance data models, workflows, regulatory requirements, and industry standards.
Expertise in writing and executing complex SQL queries for data retrieval, manipulation, and validation in relational databases like MySQL, SQL Server, Oracle, or PostgreSQL.
Proficiency in data analysis using tools such as Python, R, or similar scripting languages.
Strong understanding of ETL processes and experience with ETL tools such as Informatica, Talend, or Microsoft SSIS.
Advanced skills in developing and maintaining automated test scripts using tools such as Selenium, JUnit, or custom Python/R scripts for data validation.
Experience in identifying, documenting, and tracking data quality issues and defects. Ability to work collaboratively with development teams to resolve defects promptly.
Proven experience in leading and mentoring QA teams, providing guidance and support to ensure high performance and professional development.
What you need to have Strong understanding of regression testing techniques and practices.
Solid knowledge of test management tools such as HP ALM, Jira, ADO, Rally or similar.
Proven leadership skills to guide and mentor a team of QA engineers. Ability to lead UAT efforts and ensure alignment with project goals.
Familiarity with various SDLC methodologies, including Agile, Scrum, and Waterfall, and how they impact UAT.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Strong analytical and critical thinking skills, with a keen diligence.
Experience working in Agile environment following Onsite Offshore mode.
About ValueMomentum
ValueMomentum is a leading solutions provider for the global property & casualty insurance industry, supported by deep domain and technology capabilities. We offer a comprehensive suite of advisory, development, implementation, and maintenance services across the entire P&C insurance value chain. This includes Underwriting, Claims, Distribution, and more, empowering insurers to stay ahead with sustained growth, high performance, and enhanced stakeholder value. Trusted by over 75 insurers, ValueMomentum is one of the largest standalone insurance-focused solutions providers to the US insurance industry.
Insurance Verification Specialist
Exton, PA job
Exton, PA
We are seeking a detail-oriented Insurance Verification Specialist to join our team. This role is dedicated to managing Medicare Fee-For-Service (FFS) prior authorization requests, including intaking and reviewing faxed submissions, validating that all required documentation is complete, and preparing cases for timely clinical review. The Specialist ensures alignment with Medicare FFS program rules, benefit structures, and coverage criteria.
Essential Functions
Fax Intake & Documentation Validation
Receives, organizes, and reviews all incoming Medicare FFS prior authorization fax requests.
Confirms the presence and accuracy of required documentation (e.g., physician orders, clinical notes, diagnostic results, ICD-10 and CPT codes).
Screens requests against requirements to ensure completeness before clinical reviewer routing.
Uploads and categorizes documentation appropriately within the authorization or EMR system.
Identifies missing documentation and promptly requests required information from providers.
Medicare FFS Eligibility & Coverage Verification
Verifies Medicare Part A/B eligibility and confirms whether services fall under Medicare-required prior authorization categories (e.g., DME, repetitive services, applicable outpatient procedures).
Validates patient demographics, Medicare beneficiary information, and associated coverage details.
Reviews Medicare billing, coding, and coverage requirements, ensuring diagnosis and procedure codes support medical necessity based on CMS guidelines.
Confirms if prior authorization is needed under Medicare FFS (as requirements are limited to specific service categories).
Case Preparation for Clinical Review
Prepares cases with all required clinical and administrative documentation for Medicare clinical review.
Ensures accuracy of ICD-10 and CPT codes, supporting medical necessity and Medicare coverage rules.
Documents coverage notes, required elements, and any identified issues prior to case submission.
Communicates directly with providers when clarification or additional clinical documentation is needed.
Coordination & Communication
Serves as a point of contact for providers and internal teams regarding Medicare FFS prior authorization documentation requirements.
Responds professionally to status inquiries or questions from physicians, office staff, and internal departments.
Collaborates with clinical reviewers, billing teams, and coding specialists to ensure compliance with Medicare FFS guidelines.
Maintains clear communication channels to support timely authorization processing and reduce delays.
Compliance, Accuracy, and Quality
Ensures all work complies with CMS regulations, Medicare FFS policies, and HIPAA.
Monitors updates to Medicare FFS prior authorization policy lists and coverage determinations (NCDs/LCDs).
Performs quality checks on data entry, documentation completeness, and coding accuracy.
Meets productivity and quality standards while managing a high volume of faxed requests.
General Responsibilities
Maintains thorough knowledge of Medicare FFS prior authorization categories, medical necessity requirements, and documentation guidelines.
Assists in improving processes related to Medicare fax workflows and authorization preparation.
Performs other related duties as assigned.
Knowledge, Skills, and Abilities
Strong understanding of Medicare Fee-For-Service coverage rules, prior authorization criteria, and CMS documentation requirements.
Ability to interpret medical records, clinical documentation, NCD/LCD criteria, and Medicare coverage policies.
High attention to detail, with the ability to identify missing or incomplete elements in prior authorization packets.
Excellent written and verbal communication skills.
Proficiency with EMR systems, authorization platforms, fax management systems, and Microsoft Office.
Ability to work efficiently in a fast-paced, deadline-driven environment.
Knowledge of HIPAA and federal compliance regulations.
Education & Experience
High school diploma or GED required.
One (1) year of revenue cycle or medical administrative experience in a clinical, hospital, vendor, or ASC setting.
One (1) year of experience with Medicare insurance verification or prior authorization preferred.
Familiarity with CPT, HCPCS, and ICD-10 coding strongly preferred.
Program Manager
Erie, PA job
Min 15 years work experience in successful delivery of complex data related projects end to end.
Must have strong working exp on P&C Insurance domain.
Experience in Agile or DataOps delivery, quality practices, techniques, and tools at all layers of data engineering.
Tech-savvy and good understanding of recent technologies incl. Azure cloud API, inclusion of unstructured data, business intelligence tools.
Familiarity with JIRA and other prioritization tools
Knowledge and experience with project management methodologies (Agile/Waterfall) to work with intricate, multifaceted projects.
Excellent communication and coordination skills.
Comfortable with changing and flexible requirements from business owner.
Customer oriented attitude.
High degree of self-motivation.
Experience managing third party relationships in the successful achievement of customer deliveries.
Demonstrated track record of delivering high quality projects & programs up to medium to large sized accounts.
Demonstrated experience in successful delivery of complex data related projects end to end.
Ability to communicate clearly to all levels and present to senior leadership.
Ability to lead, motivate & direct med-large sized engineering delivery teams.
Ability to help define delivery management core processes and improvement opportunities.
Demonstrated attentiveness to quality and productivity as outcomes.
Advanced analytical, problem solving, negotiation and organizational skills.
Ability to manage significant delivery budgets and minimize program variances.
Strong ability to lead teams across multiple shores.
Strong ETL skills and working experience with SSIS and related functions.
Knowledge of data warehouse and data lake frameworks.
Artificial Intelligence Consultant
Middletown, PA job
The client is looking for AI Developer with Azure AI, Synapse, Data lake, Azure Studio etc.
Notes
Good to have NLP, but supporting inhouse dev and some use cases by outside vendors, not required
Vision side/audit department invoicing in SAP, some video use cases
Azure Synapse is data lake used, backend, SQL server, SAP, the goal is to all into the data lake, Azure Studio & Azure Synapse will suffice, Informatica is helpful
Responsibilities:
Design, develop, and deploy AI models and algorithms.
Collaborate with cross-functional teams to identify and address AI-related challenges.
Analyze and interpret complex data to extract actionable insights.
Manage, maintain, and troubleshoot existing AI applications and models, including fixing bugs and resolving issues to ensure optimal performance and reliability.
Continuously improve AI models through iteration and experimentation.
Stay up to date with the latest advancements in AI and machine learning.
Document and present findings and results to stakeholders.
Qualifications:
The candidate selected for this position must have the following skills and qualifications:
Bachelor s or master s degree in computer science, Engineering, Mathematics, or a related field.
Proven experience in AI, machine learning, or data science.
Experience with natural language processing (NLP) and computer vision.
Proficiency in programming languages such as Python, R, or Java.
Experience with machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, scikit-learn).
Familiarity with cloud platforms (Azure) and Azure Synapse and data workflows (pipelines).
Strong problem-solving skills and the ability to work independently and collaboratively.
Excellent communication skills, both written and verbal.
Senior ETL Developer
Wayne, PA job
Programmers.io is currently looking for a Senior ETL Developer
Hybrid Role in Wayne, Pennsylvania, United States
Contract Role - Open for C2C , W2 OR 1099 (ONLY OPEN FOR US CITIZENS OR GREEN CARD HOLDERS)
JD-
Senior ETL Developer to ensure technical excellence, operational efficiency, and adherence to corporate standards. This role will be hands-on, directly contributing to development while also collaborating with offshore resources to ensure standards. This role requires a strong foundation in SQL, ETL processes, and cloud data platforms, along with a proactive mindset for identifying and resolving data bottlenecks and inefficiencies.
Key Responsibilities
Bachelor's or master's degree in computer science, Data Engineering, or related field
5+ years of experience in ETL development
Experience managing offshore or distributed teams is strongly preferred
Strong proficiency in SQL and experience with ETL/ELT tools (e.g., DBT, Talend, Matillion, Informatica, custom Python scripts)
Hands-on experience with cloud data platforms (e.g., Snowflake, Azure Synapse, Redshift)
Knowledge of CI/CD practices and version control (e.g., Git)
Strong understanding of ETL/ELT processes, data warehousing, and data modeling
Strong problem-solving skills and a proactive approach to identifying and resolving issues
If you are interested, please apply or feel free to share your updated resume at ************************
Director of Information Technology
Greensburg, PA job
Who we are:
We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital transformation is our mission. We bridge the gap between technology and curriculum, which drives innovation in the classroom. Imagine what a school can accomplish where every student has the latest technology and is provided the means for total utilization. That is Questeq.
What you will be doing:
The Technology Director (On-Site) will lead the talented team at the Greensburg Salem School District in Greensburg, PA. You will be the primary interface between Questeq and the educational institution and will be responsible for managing the overall education technology delivery model.
Essential Job Functions:
Works pro-actively with the district's administrative team to achieve district goals
Participates in the district's administrative team meetings (as required)
Leads or serves as a member of the customer's technology committee (based on customer requirements)
Serves as the primary contact for all technology-related communication
Communicates effectively with all levels of the school system staff
Proactively manages the IT support staff
Oversees and executes the onsite day to day technical support and network operations
Improves network, desktop hardware and software processes and supports critical business strategies
Manages and coordinates projects
Compiles project status reports
Coordinates project schedules
Leads project meetings
Identifies and resolves technical problems
Develops and manages the district technology budget and purchasing process according to established district business practices
Manages and maintains software licenses
Supervises the system-wide inventory of technology assets as defined between the school district and Questeq
Identify technology infrastructure current and future needs
Recommend technology improvements
Conduct periodic district staff training for new applications or technology processes
Manages and tracks call ticket queue, ticket documentation and time to close metrics
Analyze ticket information and identify productivity improvements
Identify opportunities to eliminate ticket causes
Identify opportunities for remote resolution
Adhere to all Questeq company policies
Qualifications & Educational Requirements:
Bachelor's degree in technically related field
A+, Network+ and Microsoft technical certifications preferred
Strong experience with Apple products and Windows preferred.
Experience with leadership & vision
Experience with strategic planning
Familiarity with ethics & policies
Instructional focus & familiarity with professional development
Experience with team building & staff development
Clearly defines and consistently communicated staff performance expectations
Creates innovation and supports continuous staff improvement
Rating, rewarding, and holding staff accountable for achieving specific goals
Extensive experience with Information Technology Management
Familiarity with communication and business systems management
Experience with data management
Must possess or be able to pass following clearances: Child Abuse History, Criminal Background Check, and Fingerprinting Clearances
This is a fulltime, benefited position; medical, dental, vision and a 401k with company match
Business Analyst
Erie, PA job
Role: Insurity Business Analyst
Job Responsibilities/KRAs:
Must have least 5+ years of experience as a business analyst in US property and casualty insurance domain and Insurity suite.
Has experience in working on Conversion or Data migration with at least one of Insurity InsuranceSuite of products like Policy Center, Billing Center, or Claim Center
Has thorough understanding of ISO/NCCI/Bureau products
Has excellent verbal and written communication skills
Has good understanding of personal or commercial line policies
Is required to work with onsite counterpart as well as direct customer on BA activities and deliverables
Will provide pre-construction walkthrough to development and QA teams
Will attend post-construction walkthroughs to ensure the developed feature is in line with requirements
Will own BA deliverables
A successful candidate will have at least 5 years of experience in one of the Insurity products (OR) 5 years on any other COTS product as a business analyst
Possess previous experience in one or more of the following areas:
Possess strong understanding of the Insurity Data model, implementation of Conversion business rules and corresponding data model changes
Ability to prepare the mapping document with required GW fields for payload generation
Experience in using GW Policy Migration Tool (PMT) is a plus
Has good functional understanding of GW OOTB products
Having any experience with PC UI, UW Issues, Rating, Forms or Product Model is an added advantage
Information Security Specialist
Horsham, PA job
Delta Information Systems, Inc. is seeking a highly skilled Information Security Specialist to protect and secure critical systems, data, and intellectual property in a fast-paced Aerospace & Defense environment.
This role is responsible for implementing and managing security controls, ensuring compliance with strict regulatory requirements, and defending against advanced cyber threats. The ideal candidate will bring deep technical knowledge, strong problem-solving skills, and the ability to work across teams to maintain the confidentiality, integrity, and availability of sensitive information that supports our national security mission.
This is a fully onsite position located in Horsham, PA.
Key Responsibilities
Implement, monitor, and maintain security tools, including firewalls, intrusion detection/prevention systems, endpoint protection, and SIEM platforms.
Perform continuous monitoring, vulnerability assessments, penetration testing, and risk analysis of systems and networks.
Ensure compliance with DoD, NIST 800-171, CMMC, ITAR, DFARS, and other regulatory frameworks.
Champion the company's certification to CMMC Level 2.
Develop, document, and enforce cybersecurity policies, procedures, and incident response plans.
Support Government and customer security audits, preparing evidence and remediation plans as required.
Investigate and respond to cybersecurity incidents, performing root-cause analysis and recommending corrective actions.
Collaborate with IT, Engineering, Program Management, and Security teams to embed cybersecurity best practices into operations and product development.
Provide cybersecurity awareness training to employees with a focus on handling sensitive defense-related data.
Stay current on emerging cyber threats, nation-state tactics, and evolving compliance regulations impacting aerospace and defense.
Qualifications
Required:
Bachelor's degree in Information Security, Computer Science, or related field (or equivalent experience).
5+ years of experience in information security, IT security operations, or cybersecurity.
Strong knowledge of NIST 800-171, CMMC, and DFARS cybersecurity requirements.
Experience developing, implementing and achieving CMMC compliance.
Experience supporting DoD or government contracts with cybersecurity compliance needs.
Hands-on experience with security infrastructure: SIEM, IDS/IPS, endpoint security, and network monitoring tools.
Strong understanding of Windows, Linux, and cloud environments (Microsoft Office 365, Deltek Costpoint).
Excellent analytical, documentation, and communication skills.
U.S. Citizenship (required due to defense industry regulations).
Preferred:
Active security clearance (Secret or higher), or ability to obtain one.
Relevant certifications: CISSP, CISM, Security+, CEH, or GIAC.
Experience with RMF (Risk Management Framework) and STIG compliance.
Familiarity with secure software development, DevSecOps practices, or classified system security.
Compensation
Competitive salary
Outstanding benefits package
100% Paid Coverage for Medical, Dental, and Vision
401(k) Employer Match
Employee Stock Ownership Program (company funded)
Life Insurance (company funded)
Short-Term Disability (company funded)
Long-Term Disability (company funded)
Vacation & Sick
Holidays: 11 days
HealthCare FSA
Dependent Care FSA
What We Offer
Opportunities for training, certifications, and career growth.
A mission-driven culture where your work contributes to national security.
Exposure to advanced technologies and programs critical to the aerospace and defense sector.
About Delta Information Systems, Inc.
Delta Information Systems (DIS) is an industry-leading supplier of high-quality aerospace telemetry products for Flight Test, Missile Test, Range Safety, Launch Support and Satellite Command and Control applications. Their products address the complete telemetry chain from Data Acquisition, Storage, Transport and Distribution to Telemetry Processing and Display. DIS customers include all DoD entities, all Major Primes, Integrators, Gov Labs, Aircraft & Missile Manufacturers, & Launch Facilities.
In addition, Delta Information Systems (DIS) designs and develops sophisticated electronic equipment that is specifically designed to reliably operate in harsh environments. They deliver critical video communications capability for manned and unmanned Intelligence, Surveillance and Reconnaissance (ISR) programs.
Project Manager
Pittsburgh, PA job
OpenArc - Empowering Your Career. As a leading IT staffing firm, we are dedicated to connecting talented professionals with your ideal opportunities. We are currently seeking a qualified Project Manager to join our client's organization and contribute to their ongoing success.
Job summary
We are seeking a Project Manager with strong hands-on experience managing projects and workflows within a Jira environment. The ideal candidate will be detail-oriented, process-driven, and skilled at coordinating across IT and business teams to ensure project alignment, transparency, and timely delivery.
Responsibilities:
Create, manage, and track project work through Jira, ensuring tasks, timelines, and dependencies are clearly defined and updated.
Develop and refine Jira workflows and processes to drive efficiency, visibility, and automation across teams.
Coordinate with IT and cross-functional departments to ensure project goals, milestones, and deliverables remain aligned.
Facilitate project meetings, manage action items, and maintain accurate project documentation.
Identify process gaps and recommend solutions to improve project execution and reporting.
Monitor project progress and proactively escalate risks or issues to leadership.
Requirements:
Proficiency with Jira for project creation, tracking, workflow design, and automation.
Strong understanding of project lifecycle management, including planning, execution, and delivery.
Excellent communication, organizational, and stakeholder management skills.
Ability to collaborate effectively across technical and non-technical teams.
Experience with Confluence or other Atlassian tools.
Familiarity with Agile/Scrum or hybrid project management methodologies.
PMP, CSM, or other relevant certification a plus.
At OpenArc, we prioritize your career success and strive to build exceptional technical teams for our clients. By understanding your experience and aspirations, we ensure to present you with rewarding and fulfilling opportunities.
As an employee of OpenArc and our clients, you will be eligible to participate in a comprehensive benefits package.
OpenArc is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Consultant/Senior Consultant - QA
Pittsburgh, PA job
Job Type: Full-time
Key Responsibilities:
ETL Testing:
Validate and verify ETL processes to ensure data extraction, transformation, and loading are done accurately and efficiently.
Perform testing of ETL pipelines to verify data mapping, transformations, data quality, and integrity.
Test data flow from source to target databases, ensuring all transformations are correctly applied.
Ensure that data load jobs are executed successfully without data loss or duplication.
Database Testing:
Perform functional, regression, and integration testing of databases to ensure their accuracy, consistency, and performance.
Develop and execute SQL queries to validate the data loaded into the database and verify it meets specified requirements.
Verify data integrity and ensure consistency across source and target databases.
Test database performance under various conditions (e.g., data volume, concurrent users).
Test Case Design and Execution:
Design, develop, and execute detailed test cases, test scripts, and scenarios for both ETL processes and database functionalities based on business requirements and specifications.
Perform data validation and verification using SQL queries, and ensure proper reporting of test results.
Data Validation:
Verify that transformed data is correct, meets requirements, and is loaded accurately into target databases.
Conduct data reconciliation between source and target systems to ensure accuracy during the ETL process.
Automation Testing:
Design, develop, and maintain automated test scripts for ETL and database testing.
Work with test automation tools to increase the efficiency of the testing process.
Issue Reporting and Tracking:
Identify, document, and track defects and discrepancies found during testing.
Collaborate with developers, ETL developers, and business analysts to troubleshoot issues and ensure resolution.
Key Skills and Qualifications:
Proven experience in ETL testing, database testing, and data validation.
Strong knowledge of SQL, including the ability to write complex queries for data validation and verification.
Experience with ETL tools such as Informatica, Talend, SSIS, or similar.
Familiarity with databases like Oracle, SQL Server, MySQL, PostgreSQL, or NoSQL databases.
Experience in writing and executing test cases for ETL processes and databases.
Strong understanding of data warehousing concepts, data modeling, and data flow.
Practical experience using Toad.
Knowledge of automated testing tools like Selenium, QTP, or custom scripts for ETL and database testing.
Strong analytical, problem-solving, and debugging skills.
Good understanding of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) and Agile processes.
Proficient in Excel formulas.
Strong understanding of banking domain concepts.
Ability to work independently and collaboratively in cross-functional teams.
Preferred Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related fields.
Experience with cloud-based databases or ETL tools (e.g., AWS, Google Cloud, Azure).
Knowledge of Big Data technologies (e.g., Hadoop, Spark) and data lake testing is advantageous.
5+ years' experience in database testing
This role provides an excellent opportunity to work on cutting-edge ETL and database technologies while ensuring the integrity and performance of data across systems. If you have a passion for data quality and testing, we invite you to join our team and contribute to the success of our projects.
Network Engineer
Pittsburgh, PA job
OpenArc - Empowering Your Career. As a leading IT staffing firm, we are dedicated to connecting talented professionals with your ideal opportunities. We are currently seeking a qualified Network Engineer II to join our client's organization and contribute to their ongoing success.
Job summary
As the Network Engineer II, you are a part of a Global Engineering Operations Center helping multiple environments ranging in industries on their networking needs. This position requires you to have or obtain technical proficiencies within Cisco Route / Switch, Cisco ASA, F5, Riverbed, Citrix Netscaler, and more.
Responsibilities:
Troubleshooting experience with WAN technologies (MPLS, MetroE, VPLS, DMVPN)
Troubleshooting experience with various routing protocols (EIGRP, OSPF, BGP)
Troubleshooting experience with switching and Layer 2 issues (STP, MST, HSRP)
Requirements:
Knowledge and hands-on experience with designing and implementing hub-and-spoke networking configurations
Knowledge and hands-on experience with designing and implementing security devices (Cisco ASA, Cisco FirePower, Palo Alto, Checkpoint, Fortinet)
Knowledge and hands-on experience with load balancers and WAN optimization devices (F5, NetScaler, SilverPeak, Riverbed)
At OpenArc, we prioritize your career success and strive to build exceptional technical teams for our clients. By understanding your experience and aspirations, we ensure to present you with rewarding and fulfilling opportunities.
As an employee of OpenArc and our clients, you will be eligible to participate in a comprehensive benefits package.
OpenArc is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Scrum Master
Philadelphia, PA job
We are seeking an experienced Scrum Master to join our healthcare client's technology team in Philadelphia, PA. The ideal candidate will have a strong background in Agile methodologies, excellent communication skills, and a proven track record of facilitating effective Scrum practices across cross-functional teams. You will play a key role in supporting product delivery, removing impediments, and enabling a culture of continuous improvement.
Responsibilities
Lead and facilitate daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives
Coach and mentor Scrum teams on Agile best practices, focusing on delivery excellence and continuous improvement
Partner with Product Owners to ensure well-defined product backlog and clear user stories
Identify, track, and remove team impediments to ensure smooth project delivery
Track and report sprint progress using Agile tools (e.g., Jira, Azure DevOps)
Support teams in defining and measuring key performance indicators
Foster collaboration between development, QA, business stakeholders, and leadership
Promote Agile culture and practices across the organization
Ensure transparency in communication and effective stakeholder management
Help identify risks and drive mitigation strategies
Required Qualifications
5+ years of experience as a Scrum Master or Agile Project Manager
Strong understanding of Agile/Scrum frameworks and software development lifecycle
Experience working in enterprise environments and guiding multiple Scrum teams
Hands-on experience with Agile tools like Jira, Confluence, Azure DevOps, etc.
Excellent facilitation, communication, and conflict-resolution skills
Ability to drive alignment and collaboration among diverse stakeholders
Prior experience working in the Healthcare domain is required
Preferred Skills
Agile certifications such as CSM, PSM, SAFe Scrum Master
Experience with scaled Agile frameworks (SAFe, LeSS, Nexus)
Exposure to compliance or regulatory environments in healthcare
Experience with distributed/hybrid teams
Azure DevOps Engineer with P&C exp.
Pittsburgh, PA job
Responsibilities
Following are the day-to-day work activities:
CI/CD Pipeline Management: Design, implement, and maintain Continuous Integration/Continuous Deployment (CI/CD) pipelines for Guidewire applications using tools like TeamCity, GitLab CI, and others.
Infrastructure Automation: Automate infrastructure provisioning and configuration management using tools such as Terraform, Ansible, or CloudFormation.
Monitoring and Logging: Implement and manage monitoring and logging solutions to ensure system reliability, performance, and security.
Collaboration: Work closely with development, QA, and operations teams to streamline processes and improve efficiency.
Security: Enhance the security of the IT infrastructure and ensure compliance with industry standards and best practices.
Troubleshooting: Identify and resolve infrastructure and application issues, ensuring minimal downtime and optimal performance.
Documentation: Maintain comprehensive documentation of infrastructure configurations, processes, and procedures.
Requirements
Candidates are required to have these mandatory skills to get the eligibility of their profile assessed. The must have requirements are:
Educational Background: Bachelor's degree in Computer Science, Information Technology, or a related field.
Experience:
6-10 years of experience in a DevOps or systems engineering role.
Hands-on experience with cloud platforms (AWS, Azure, GCP).
Technical Skills:
Proficiency in scripting languages (e.g., Python, Power Shell). (2-3 years)
Experience with CI/CD tools (e.g., Jenkins, GitLab CI). (3-5 yrs)
Knowledge of containerization technologies (e.g., Docker, Kubernetes).- good to have.
Strong understanding of networking, security, and system administration. ((3-5 yrs)
Familiarity with monitoring toolssuch as DynaTrace/Datadog / Splunk
Familiarity with Agile developmentmethodologies.
Soft Skills:
Excellent problem-solving and analytical skills.
Strong communication and teamwork abilities.
Ability to work independently
About ValueMomentum
ValueMomentum is a leading solutions provider for the global property & casualty insurance industry, supported by deep domain and technology capabilities. We offer a comprehensive suite of advisory, development, implementation, and maintenance services across the entire P&C insurance value chain. This includes Underwriting, Claims, Distribution, and more, empowering insurers to stay ahead with sustained growth, high performance, and enhanced stakeholder value. Trusted by over 75 insurers, ValueMomentum is one of the largest standalone insurance-focused solutions providers to the US insurance industry.
Director of Information Technology
Greencastle, PA job
Who we are:
We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital transformation is our mission. We bridge the gap between technology and curriculum, which drives innovation in the classroom. Imagine what a school can accomplish where every student has the latest technology and is provided the means for total utilization. That is Questeq.
What you will be doing:
The Technology Director (On-Site) will lead the talented team at the Greencastle Antrim School District. You will be the primary interface between Questeq and the educational institution and will be responsible for managing the overall education technology delivery model.
Essential Job Functions:
Works pro-actively with the district's administrative team to achieve district goals
Participates in the district's administrative team meetings (as required)
Leads or serves as a member of the customer's technology committee (based on customer requirements)
Serves as the primary contact for all technology-related communication
Communicates effectively with all levels of the school system staff
Proactively manages the IT support staff
Oversees and executes the onsite day to day technical support and network operations
Improves network, desktop hardware and software processes and supports critical business strategies
Manages and coordinates projects
Compiles project status reports
Coordinates project schedules
Leads project meetings
Identifies and resolves technical problems
Develops and manages the district technology budget and purchasing process according to established district business practices
Manages and maintains software licenses
Supervises the system-wide inventory of technology assets as defined between the school district and Questeq
Identify technology infrastructure current and future needs
Recommend technology improvements
Conduct periodic district staff training for new applications or technology processes
Manages and tracks call ticket queue, ticket documentation and time to close metrics
Analyze ticket information and identify productivity improvements
Identify opportunities to eliminate ticket causes
Identify opportunities for remote resolution
Adhere to all Questeq company policies
Qualifications & Educational Requirements
Bachelor's degree in technically related field
A+, Network+ and Microsoft technical certifications preferred
Strong experience with Apple products and Windows preferred.
Experience with leadership & vision
Experience with strategic planning
Familiarity with ethics & policies
Instructional focus & familiarity with professional development
Experience with team building & staff development
Clearly defines and consistently communicated staff performance expectations
Creates innovation and supports continuous staff improvement
Rating, rewarding, and holding staff accountable for achieving specific goals
Extensive experience with Information Technology Management
Familiarity with communication and business systems management
Experience with data management
Must possess or be able to pass following clearances: Child Abuse History, Criminal Background Check, and Fingerprinting Clearances
This is a fulltime, benefited position; medical, dental, vision and a 401k with company match
Information Technology Support Technician (Local Applicants Only)
Canonsburg, PA job
Local Applicants ONLY
No 3rd Parties/Sub Vendors
Job Type: Contract to Hire
Work Authorization: U.S. Citizen
The A.C.Coy Company has an immediate need for an IT Support Technician. Ideal candidates must have 5 -10 years of prior Service desk or Operations support experience. Must be able to work third shift (11pm -7am).
Responsibilities:
Operations team provides 24X7X365 on-site support
Ensure all hardware/software problems/Infrastructure issues are logged (tickets) and the appropriate staffs are notified
Perform equipment/network/fiber/copper installs and decommissions
Handle production changes and system turnovers
Third shift (11pm - 7am) Tuesday - Saturday
Experience Required:
IT Service Desk or Operations support - 3+ years
Windows 10/11, Active Directory, Ticketing system (Any will be considered) - 3+ years
Installation and decommissioning of equipment/network/routers/servers - 1+ years
Documentation experience - able to provide detailed write up of problem and resolution - 3+ years
Program Manager
Pittsburgh, PA job
Data Program Manager
We are seeking a seasoned Data Modernization - Program Manager to lead an enterprise-wide transformation program focused on modernizing our data ecosystem on AWS. This role will drive the migration of legacy data platforms to a cloud-native AWS Data Lake architecture integrated with Snowflake for scalable analytics. The successful candidate will combine program leadership skills with a deep understanding of AWS cloud services, data engineering best practices, and enterprise governance.
Must have experience in the Property and Casualty (P&C) Insurance domain.
Key Responsibilities:
Program Leadership & Strategy, running PI and Program planning sessions
Own and execute the AWS-centric data modernization roadmap, including AWS Data Lake build-out and Snowflake integration.
Collaborate with business and technology leaders to define modernization priorities, target architecture, and measurable success metrics.
Execution & Delivery:
Lead the migration of on-premises and legacy data platforms into AWS Data Lake and Snowflake
Oversee data ingestion pipelines using AWS Glue, AWS Lambda, AWS Kinesis, and other AWS-native services.
Implement automated ETL/ELT processes integrating AWS services with Snowflake.
About ValueMomentum
ValueMomentum is a product development company. We have 25+ years in the market, and we have products like Ifoundry, rating engine and Biz dynamics. We have been partnered with Guidewire, Duck creek and Insurity . We have headquartered in NJ and PA. we have specialised in P&C insurance, we have 75+ clients implementing and delivering. we do have offshore development centres India, Canada, and UK. we have overall 6000+ employees overall the globe. This position is for our own implementation project.
Java Developer-- AKHDC5692400
Pittsburgh, PA job
Java Developer
Loc - Pittsburgh, PA or Lake Mary, FL
Fulltime
Strong Java experience - min 8 years+
Must have Java 11 or Java 17 experience.
Solid understanding of Oracle - min 5+ years' experience on oracle of any other SQL databases
Solid knowledge on Unix - mins 5+ years of working experience on Unix
Good understanding of Dev ops practices including gitlab, ci/cd pipelines etc.
Excellent problem-solving skills
Solid understand and usage of AI tools & models for daily code development