Development & program manager job description

· Education and Experience: Bachelor’s Degree or 5 years of recent equivalent directly related work experience required, a Master Degree is a plus.

· Minimum 4 years of recent program development, public relations and project management experience.

· Demonstrated knowledge of community-based health care delivery, including Federally Qualified Health Centers.

· Exemplary presentation, verbal and written communication skills.

· A strong working knowledge and experience building networks/ partnerships.

· Sharp business instincts and a mindset for excellence.

· Excellent interpersonal skills with strong customer orientation.

· Ability to work under pressure; effectively manage multiple projects and deadlines.

· Excellent time management and prioritization skill; demonstrates sense of urgency and
understands priority.

· Strong administrative and organizational skills.

· Proficiency in the MS Office Suite (Word, Excel and PowerPoint, Outlook),.

· Proven ability to handle sensitive/confidential information and situations with diplomacy, confidence and tact.

· Strong work ethic and high level of integrity.

· Must be able to work full time in the office. Evening and weekend overtime work may be required to meet the organization’s needs and project deadlines

· Excellent problem-solving skill; ability to identify, address, and resolve issues in a timely manner.

The ideal Development Manager, Programs and Services has the ability to naturally blend ideas and logic; is creative and excited to support BACH’s mission and communities it serves.

Work Conditions:

Travel locally to visit other sites and stakeholders. May require a day or overnight trip to attend events. Workload may be demanding at times, position requires professionalism and
confidentiality.

Physical Demands:

This position requires:

· Sitting, walking, and standing associated with a normal office environment.

· Regular bending and stretching; and lifting.

· Manual dexterity used to include, but not limited to, standard office equipment, and computer keyboard.

· Traveling to work sites including some exposure to outside elements.

· Presenting information in front of a group.

CHA Cambridge Hospital
Work Days: M-F 8:30-5
Category: Professional and Management
Department: Mental Health and Addiction Admin
Job Type: Full time
Work Shift: Day
Hours/Week: 40.00
Union: No
Union Name: Non Union
DEPARTMENT DESCRIPTION:
Summary:
The Program Manager will provide active operational leadership and support including intensive project management and start up program management, around key initiatives and projects in the Department of Psychiatry, playing an integral role in the work of the Office of Program Development. These activities will be focused on driving the speed and effectiveness of the entire project design and implementation cycle. Project management activities will be applied to essential mission critical and high value projects whose complexity and operational challenges make such supplemental resources essential. Direct program management activities will carry essential functions as part of the program start up process.

This work will focus on recent, current, and future areas of development, including intensive services, ambulatory expansion, urgent access, and emergency services. Project areas may also include designing, balancing, and managing end to end MH/SUD service delivery across Psychiatry and Primary Care; designing, developing and delivering CBHC, CCBHC and Urgent Care services in response to new funding; and transforming the structure and clinical practice of ambulatory services.

Working closely with the Senior Director, as well as the Vice President, Psychiatry Operations, the Program Manager will contribute essential capacity to these projects including collaborative work with Department of psychiatry leadership and clinical teams, departments throughout CHA, essential funders, and community partners.
QUALIFICATIONS:
Bachelor's degree required.
Three or more years' experience and demonstrated ability in program management, project management or other relevant project oriented work.
Excellent quantitative and qualitative analytical skills.
Excellent written and verbal communication skills.
Ability to successfully plan, facilitate, and document the outcomes of meetings.
Ability to drive projects forward toward successful completion.
Ability to organize, address, and prioritize multiple projects and problems concurrently.



In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona. Job Brief The Program Manager, Talent Management & Organizational Development Effectivenesswill be responsible for consulting with Human Resources Business Partners and business leaders to identify opportunities to advance corporate strategic goals and objectives and to recommend appropriate workforce solutions (in areas such as: talent management, employee experience/engagement, culture transformation, etc.) based on best practice within a growing water & power company. Accountable for the planning, design, delivery and evaluation of TM/OD interventions. The program manager will lead the development and implementation of talent management programs (i.e., performance management, succession planning, competency development, etc.) that support the organization's strategic direction including managing a collaborative program team, assessing maturity level of current programs, developing a robust change readiness plan, and understanding how different projects, policies and organizations interlink and overlap.Job Responsibilities

Leads and develops best-practice TM/OD solutions and programs (e.g., performance management, succession, employee experience/engagement, culture, change, etc.) based on evaluation of multiple factors including root causes, performance gaps, internal/external trends.

Serves as a trusted advisor, thought leader and consultant to business leadership on all areas of TM/OD practices.

Collects, evaluates, analyzes and presents data resulting from recommended interventions/programs to HR and business leadership.

Collaborates with peers across HR and the business to develop and integrate talent management processes.

Applies change management skills/practices including ability to identify and address program risks as well as opportunities for continual improvement.