Dialer demographics and statistics in the US
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Dialer demographics by:
Dialer gender statistics
57.3% of dialers are women and 42.7% of dialers are men.
- Female, 57.3%
- Male, 42.7%
Dialer gender ratio
| Gender | Percentages |
|---|---|
| Female | 57.3% |
| Male | 42.7% |
Dialer gender pay gap
Women earn 95¢ for every $1 earned by men
Male income
$38,834
Female income
$36,750
Dialer gender ratio over time
This data breaks down the percentage of men and women in dialer positions over time. Currently, 57.3% of dialers are female.
Dialer gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 46.69% | 53.31% |
| 2011 | 44.83% | 55.17% |
| 2012 | 44.40% | 55.60% |
| 2013 | 42.23% | 57.77% |
| 2014 | 42.04% | 57.96% |
| 2015 | 43.25% | 56.75% |
| 2016 | 43.42% | 56.58% |
| 2017 | 41.91% | 58.09% |
| 2018 | 44.41% | 55.59% |
| 2019 | 38.19% | 61.81% |
| 2020 | 36.71% | 63.29% |
| 2021 | 42.73% | 57.27% |
Dialer related jobs gender ratio
We compared dialers with similar job titles to see how gender ratios vary. As you can see, time recorder and recovery agent have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Insurance Billing Clerk | 5% | 95% |
| Receptionist/Accounts Receivable | 5% | 95% |
| Directory Clerk | 7% | 93% |
| Dialer | 43% | 57% |
| Recovery Agent | 69% | 31% |
| Time Recorder | 71% | 29% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Dialer demographics by race
The most common ethnicity among dialers is White, which makes up 58.1% of all dialers. Comparatively, 22.9% of dialers are Hispanic or Latino and 10.8% of dialers are Black or African American.
- White, 58.1%
- Hispanic or Latino, 22.9%
- Black or African American, 10.8%
- Unknown, 4.1%
- Asian, 3.7%
- American Indian and Alaska Native, 0.4%
Dialer race
| Dialer race | Percentages |
|---|---|
| White | 58.1% |
| Hispanic or Latino | 22.9% |
| Black or African American | 10.8% |
| Unknown | 4.1% |
| Asian | 3.7% |
| American Indian and Alaska Native | 0.4% |
Dialer race and ethnicity over time
See how dialer racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Dialer race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 59.64% | 13.12% | 3.60% | 20.80% |
| 2011 | 57.85% | 14.17% | 3.46% | 21.20% |
| 2012 | 60.09% | 14.48% | 3.45% | 18.70% |
| 2013 | 58.37% | 15.03% | 4.07% | 19.65% |
| 2014 | 59.34% | 13.29% | 3.53% | 21.05% |
| 2015 | 57.97% | 13.31% | 3.33% | 21.85% |
| 2016 | 60.95% | 11.82% | 2.42% | 21.57% |
| 2017 | 58.11% | 15.18% | 3.50% | 19.93% |
| 2018 | 60.40% | 10.28% | 3.88% | 22.39% |
| 2019 | 57.01% | 12.13% | 3.33% | 24.61% |
| 2020 | 55.74% | 12.72% | 3.48% | 22.40% |
| 2021 | 58.08% | 10.81% | 3.67% | 22.87% |
Dialer wage gap by race
According to our data, asian dialers have the highest average salary compared to other ethnicities. Unknown dialers have the lowest average salary at $37,470.
| Ethnicity | Salary |
|---|---|
| Unknown | $37,470 |
| White | $39,091 |
| Black or African American | $39,126 |
| Asian | $39,275 |
| Hispanic or Latino | $39,242 |
Average dialer age
See how the average age of dialers varies based on ethnicity and gender.
Male
Female
Dialer age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Unknown | 40 | 48.5 |
| White | 43 | 47 |
| Black or African American | 45.5 | 49 |
| Asian | 53 | |
| Hispanic or Latino | 39 | 40 |
Dialer age breakdown
The average age of dialers is 40+ years years old, representing 66% of the dialer population.
Dialer age breakdown
| Dialer Years | Percentages |
|---|---|
| 40+ years | 66% |
| 30-40 years | 23% |
| 20-30 years | 11% |
Dialer educational attainment
The most common degree for dialers is high school diploma, with 33% of dialers earning that degree. The second and third most common degree levels are bachelor's degree degree at 32% and bachelor's degree degree at 18%.
- High School Diploma, 33%
- Bachelor's, 32%
- Associate, 18%
- Diploma, 9%
- Other Degrees, 8%
Dialers by degree level
| Dialer degree | Percentages |
|---|---|
| High School Diploma | 33% |
| Bachelor's | 32% |
| Associate | 18% |
| Diploma | 9% |
| Other Degrees | 8% |
Dialer jobs you might like
Dialer wage gap by degree level
According to the data, dialers with a Bachelor's degree earn more than those without, at $41,028 annually. With a Associate degree, dialers earn a median annual income of $37,511 compared to $37,487 for dialers with an High School Diploma degree.
| Education | Salary |
|---|---|
| High School Diploma or Less | $37,487 |
| Bachelor's Degree | $41,028 |
| Some College/ Associate Degree | $37,511 |
Dialer employment statistics
Most dialers work for a private in the professional industry.
Company size where dialers work
Below, you can see the size of companies where dialers work.
Dialer jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 13% |
| 50 - 100 employees | 22% |
| 100 - 500 employees | 25% |
| 500 - 1,000 employees | 12% |
| 1,000 - 10,000 employees | 19% |
| > 10,000 employees | 9% |
Dialer jobs by company type
Employees with the dialer job title have their preferences when it comes to working for a company. For instance, most dialers prefer to work at private companies over public companies.
Dialer jobs by sector
| Company type | Percentages |
|---|---|
| Education | 4% |
| Public | 7% |
| Private | 87% |
| Government | 3% |
Dialer jobs by industry
The most common industries for dialers are professional, technology and finance.
Dialer industry statistics
| Industry | Percentages |
|---|---|
| Professional | 25% |
| Technology | 11% |
| Finance | 11% |
| Real Estate | 10% |
| Manufacturing | 6% |
| Fortune 500 | 6% |
| Retail | 4% |
| Telecommunication | 4% |
| Internet | 4% |
| Education | 4% |
| Government | 3% |
| Media | 3% |
| Utilities | 3% |
| Insurance | 3% |
| Non Profits | 1% |
| Health Care | 1% |
| Hospitality | 1% |
Dialer turnover and employment statistics
Dialer unemployment rate over time
The unemployment rate for dialers between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Dialer unemployment rate by year
| Year | Dialer unemployment rate |
|---|---|
| 2010 | 12.02% |
| 2011 | 12.36% |
| 2012 | 10.85% |
| 2013 | 10.37% |
| 2014 | 8.36% |
| 2015 | 7.21% |
| 2016 | 5.43% |
| 2017 | 4.15% |
| 2018 | 4.83% |
| 2019 | 4.01% |
| 2020 | 4.42% |
| 2021 | 5.16% |
Average dialer tenure
The average dialer stays at their job for 1-2 years, based on the 784 dialers resumes in Zippia's database.
Dialer tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 44% |
| 1-2 years | 32% |
| 3-4 years | 10% |
| 5-7 years | 10% |
| 8-10 years | 2% |
| 11+ years | 3% |
Dialer LGBT ratio compared to similar jobs
Review the percent of dialers that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Purchasing Department Clerk | 6.59% | 102,459 |
| Processing Specialist | 6.92% | 41,858 |
| Lead Teller | 7.10% | 10,015 |
| Biller | 7.32% | 35,740 |
| Dialer | 7.90% | - |
| Timekeeper | 9.54% | 754 |
| Safe Deposit Clerk | 10.47% | 66,286 |
Similar dialer jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Purchasing Department Clerk | 6.59% | 102,459 |
| Processing Specialist | 6.92% | 41,858 |
| Lead Teller | 7.10% | 10,015 |
| Biller | 7.32% | 35,740 |
| Timekeeper | 9.54% | 754 |
| Safe Deposit Clerk | 10.47% | 66,286 |
Foreign languages spoken by dialers
The most common foreign language among dialers is Spanish at 79.2%. The second-most popular foreign language spoken is Hmong at 6.3% and Swedish is the third-most popular at 2.1%.
- Spanish, 79.2%
- Hmong, 6.3%
- Swedish, 2.1%
- Portuguese, 2.1%
- Chinese, 2.1%
- Other, 8.2%
Dialer languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 79.2% |
| Hmong | 6.3% |
| Swedish | 2.1% |
| Portuguese | 2.1% |
| Chinese | 2.1% |
| Other | 8.2% |