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Documentation engineer vs product support engineer

The differences between documentation engineers and product support engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a documentation engineer, becoming a product support engineer takes usually requires 4-6 years. Additionally, a product support engineer has an average salary of $90,379, which is higher than the $87,022 average annual salary of a documentation engineer.

The top three skills for a documentation engineer include java, CAD and technical documentation. The most important skills for a product support engineer are product support, technical support, and troubleshoot.

Documentation engineer vs product support engineer overview

Documentation EngineerProduct Support Engineer
Yearly salary$87,022$90,379
Hourly rate$41.84$43.45
Growth rate10%2%
Number of jobs25,545201,554
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 66%
Average age4241
Years of experience46

Documentation engineer vs product support engineer salary

Documentation engineers and product support engineers have different pay scales, as shown below.

Documentation EngineerProduct Support Engineer
Average salary$87,022$90,379
Salary rangeBetween $56,000 And $133,000Between $67,000 And $121,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyMetaApple
Best paying industryTechnologyTechnology

Differences between documentation engineer and product support engineer education

There are a few differences between a documentation engineer and a product support engineer in terms of educational background:

Documentation EngineerProduct Support Engineer
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 66%
Most common majorMechanical EngineeringElectrical Engineering
Most common collegeNorthwestern UniversityNorthwestern University

Documentation engineer vs product support engineer demographics

Here are the differences between documentation engineers' and product support engineers' demographics:

Documentation EngineerProduct Support Engineer
Average age4241
Gender ratioMale, 69.2% Female, 30.8%Male, 80.7% Female, 19.3%
Race ratioBlack or African American, 4.7% Unknown, 3.9% Hispanic or Latino, 11.5% Asian, 13.8% White, 65.9% American Indian and Alaska Native, 0.2%Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 13.0% White, 69.4% American Indian and Alaska Native, 0.1%
LGBT Percentage4%5%

Differences between documentation engineer and product support engineer duties and responsibilities

Documentation engineer example responsibilities.

  • Manage ISO qualifications issues and maintain all official documentation.
  • Manage Jenkins security by providing specific access to authorize developers/testers using project base matrix authorization strategy.
  • Train engineering team in Asia on processes, ERP, and AutoCAD.
  • Capture, import and revise engineering drawings using CorelDRAW, PhotoShop and Visio.
  • Enter components and structure into MRP system.
  • Enter part and BOM data into EPICOR database.
  • Show more

Product support engineer example responsibilities.

  • Manage Jenkins security by providing specific access to authorize developers/testers using project base matrix authorization strategy.
  • Customize and support the real-time, reporting, and embed portions of the Linux base fleet management system.
  • Support PV & EMC test strategies.
  • Develop the user requirement by programming using java, jdbc.
  • Provide set up and configuration of ISP and browser on all windows platforms.
  • Used Java profilers and debuggers to tune performance of server and find memory leaks.
  • Show more

Documentation engineer vs product support engineer skills

Common documentation engineer skills
  • Java, 23%
  • CAD, 12%
  • Technical Documentation, 10%
  • Project Documentation, 8%
  • HTML, 6%
  • Test Procedures, 4%
Common product support engineer skills
  • Product Support, 15%
  • Technical Support, 10%
  • Troubleshoot, 6%
  • Customer Service, 5%
  • Customer Support, 5%
  • Database, 4%

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