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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Anchorage, AK | $35,277 | $16.96 |
| 2 | New Bedford, MA | $34,118 | $16.40 |
| 3 | Kent, WA | $33,933 | $16.31 |
| 4 | East Granby, CT | $31,872 | $15.32 |
| 5 | New York, NY | $30,886 | $14.85 |
| 6 | Los Angeles, CA | $30,041 | $14.44 |
| 7 | Baltimore, MD | $29,833 | $14.34 |
| 8 | Green Bay, WI | $28,703 | $13.80 |
| 9 | Minneapolis, MN | $28,649 | $13.77 |
| 10 | Cranston, RI | $28,617 | $13.76 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Head Customer Service Representative | $134,947 | $65 | - |
| 2 | Customer Service Director | $114,979 | $55 | - |
| 3 | Customer Leader | $92,929 | $45 | - |
| 4 | Customer Service Senior Engineer | $92,362 | $44 | - |
| 5 | Manager Of Customer Service Department | $76,500 | $37 | - |
| 6 | Service Supervisor | $63,045 | $30 | - |
| 7 | Customer Service/Operations Manager | $43,779 | $21 | - |
| 8 | Customer/Technical Service Manager | $43,712 | $21 | - |
| 9 | Customer Support Manager | $40,034 | $19 | - |
| 10 | Customer Service Senior Manager | $35,370 | $17 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Cpk Holdings Inc | $32,524 | $16 | - |
| 2 | Marco's Pizza | $30,743 | $15 | - |
| 3 | Panera Bread | $29,058 | $14 | 185 |
| 4 | CKE Restaurants Holdings | $28,854 | $14 | - |
| 5 | LaRosa's Pizzeria | $28,385 | $14 | - |
| 6 | Sonic Drive-In | $28,139 | $14 | 1 |
| 7 | Jason's Deli | $28,041 | $13 | - |
| 8 | Wendy's | $27,930 | $13 | 12 |
| 9 | Papa John's International | $27,511 | $13 | 19 |
| 10 | Little Caesars | $27,282 | $13 | 6 |
| 11 | Taco Bell | $27,176 | $13 | 49 |
| 12 | Arby's | $26,923 | $13 | - |
| 13 | Dairy Queen | $26,905 | $13 | 4 |
| 14 | Dunkin' Donuts | $26,428 | $13 | 3 |
| 15 | Subway | $25,395 | $12 | 1 |
| 16 | Pizza Hut | $25,316 | $12 | 445 |
| 17 | Yum! Brands | $24,897 | $12 | 2 |
| 18 | KFC | $24,718 | $12 | 38 |
| 19 | McDonald's | $24,307 | $12 | 95 |
| 20 | Krispy Kreme Doughnuts | $24,035 | $12 | - |