Trump Hotels jobs in Doral, FL

Processes telephone calls and reservations in a timely manner following Trump National Doral standards. Answers all telephone calls including reservations and guest inquiries in a friendly and courteous manner, for package reservations, tee times, spa appointments and internal and external communications. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS OF RESERVATION CALLS: * Answers all reservations, telephone calls and emails in a friendly manner, using clear English communication. When processing emails or listening to callers, ensure a clear understanding of their inquiries and requests. Promptly provides accurate information regarding availability of accommodations and other requested information. * Assists other departments such as Sales, Meetings and Conventions and Front Office with reservation related questions. * Use proper selling techniques and maintain the utmost in professionalism while personalizing each call. * Determine caller's needs through active listening and using probing questions to satisfy and sell to those needs. * Processes all group contracts from the Sales Department. Obtains data from various sources, including but not limited to faxes, electronic messages and handwritten lists. Enters all group blocks into reservations computer system and verifies correctness of data entered against the data received. Follow up with the Sales Department regarding all questions that stem from the groups. Monitors group blocks after they have been entered into the computer system. * Achieve or surpass all departmental standards in regards to shop scores, calls answered, call conversion. * Maintains suite and VIP reservation request process and inventory controls for all suites and other room accommodations, as needed, to maximize revenue and meet guest needs. ESSENTIAL FUNCTIONS OF INTERNAL AND EXTERNAL CALLS and COMMUNICATIONS: * Answers calls originating from external and internal sources. Directs the caller to the appropriate extension or room. Verifies last name of guest for all room calls. Assists guests with directions or other requests. Directs hotel staff to assist guests, upon request. Communicates to callers in a clear and concise manner. Inputs/writes messages using proper grammar and spelling. Verifies names and telephone numbers. * Properly handles all incoming urgent matters or emergencies for the guests and hotel. Works with hotel management and/or security in order to calmly direct appropriate action. Appropriately documents all emergencies. * Greets callers with a friendly and sincere welcome. Uses a positive and clear speaking voice, listen to and understand requests, responds with appropriate action and provides accurate information such on outlet hours, special VIP programs, events, etc. * Promptly answers the telephone and web inquiries. Inputs messages into the computer and tells other associates of special guest needs. Retrieves messages and communicates the content to the guest. * Enters all guest responses and requests into Alice in order to provide effective and efficient service. * Provides a record of all Guest Insights to allow departments to properly research and respond to the guest for any challenges which may occur. * Field guest complaints, conducting research to develop the most effective solutions and negotiate results. Listens and extends assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remains calm and alert especially during emergency situations and heavy resort activity. Plans and implements detailed steps by using experienced judgment and discretion. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Assists office in any other administrative duties as needed. * Prepares reports as required. * Attends training and meetings as required. * Attempts to communicate with guests in guest's native language. * Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolves complications such as location changes or credit issues. * Summons team members to escort guests to/from their rooms as appropriate. * Operates various office machines. * Operate facsimile to send and receive transmissions for guests. Notify guests of receipts using a computer system. * Call for repair and technical support of all computer based PBX equipment. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Ability to read, listen and communicate effectively in English. * Ability to access read and accurately input information using a moderately complex computer system. * Ability to effectively deal with both internal and external guests, some requiring high levels of patience, tact and diplomacy. This involves listening to the nature of the concern, demonstrating empathy with the guest and providing positive and proactive solutions. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Constant Standing Occasional Walking Frequent Climbing stairs Occasional Crouching/Bending/Stooping Rare Reaching Frequent Grasping Frequent Pushing/Pulling Rare Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Taste Never Smell Never Lifting/Carrying (# lbs) Occasional up to 20 lbs. Travel Rare Typing Constant OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High School graduate or equivalent required. EXPERIENCE One to two years of prior Guest Service, Reservations, Front Office or Sales experience is preferred. Prior luxury hospitality experience and previous PBX experience preferred. Ability to speak multiple languages is desirable. LICENSES OR CERTIFICATES None GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Accepts and distributes all packages for hotel guests, internal guests, and hotel functions. Assures that all pertinent information regarding shipping, receiving and distribution of guests correspondences are maintain updated and organized. Conduct inventories. EXAMPLES OF DUTIES: * Receives, counts and checks condition of items received, and documents * Any apparent mishandling. Informs courier's service and documents mishandling information. * Immediately deliveries guests' package to their room shown in the system. * Inputs message for guests package deliveries into system when guest is not in the room. * Prioritize guest's needs when requesting a particular package and delivers immediately. * Prepares written note showing intent to deliver package when DND sign is on. * Assist guest and group functions in the preparation, handling and shipping and receiving of all packages which may involve weighing, counting, verifying each item. * Maintain shipping records. * Assist the Manager in the daily operation of the department. ESSENTIAL FUNCTIONS: * Manage and conduct month-end inventories. * Ensure the filing and maintenance of all requisitions and purchase orders. * Must have full knowledge of purchasing procedures, food and beverage and printing products. * Basic mathematical skills. * Ability to read, listen and communicate effectively in English both verbally and in writing in order to prepare official memorandum and correspondence as well as provide clear and meaningful instructions, guidance and counseling to all team members. * Ability to complete forms, inventories, read billings, invoices and communicates with co-workers and purveyors. * Ability to apply supervisory skills to plan, organize and direct, coach, train and discipline team members as necessary. * Skilled in use of Microsoft Word and Excel, as well as office machines: operate calculator/10 key, copier, fax, telephone. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company. * Provide accurate information to in inquirers for directions and hours of operations. * Receive, record and secure found property. Research and respond to guests inquiries for lost property. * Assist guests with door lock and in room safe problems using moderately complex hand held electronic apparatus. * Other duties as assigned by Supervisor. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: * Thorough knowledge of the floor plans and layout of the building(s), function rooms, and working knowledge of the City and surrounding area. * Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. * Ability to communicate orally and verbally in English with staff and outside entities. Certain positions will require the ability to read and write in English as well. * Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift. * Hearing and visual ability to observe and detect signs of emergency situations. * Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property. * Ability to follow written and or verbal instructions. * Ability to grasp, lift and/or carry or otherwise move goods weighing up to 50 lbs. sufficient manual dexterity in hands. * Ability to climb stairs at a rapid pace. * Ability to perform duties within extreme temperature ranges. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Constant Climbing stairs Frequent Standing Constant Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Constant Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Rare Taste Never Lifting/carrying (#50 lbs.) Frequent Travel Rare OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: None. QUALIFICATION STANDARDS: EDUCATION High School Diploma. EXPERIENCE Prior security experience in an upscale resort preferred. LICENSES OR CERTIFICATES CPR/AED/First Aid Certification preferred. GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). OTHER Additional language ability preferred. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

* $500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. ESSENTIAL FUNCTIONS * Prepare and paint surfaces of building structure, furniture and equipment using proper application techniques and various products. Possess visual ability to identify colors and patterns, measure lengths and quantities and assess areas for repair. Knowledge in plaster or spackle applications, mixing paint colors to match existing colors, and applying paint to all building and equipment surfaces with brushes, rollers and spray guns is required. The ability to climb ladders and scaffolds or use a high lift to reach heights up to 30 feet is necessary. Work in confined spaces and awkward positions, requiring crouching, kneeling, stooping and reaching overhead for extended periods of time is required. Use of hand tools related to the paint trade and the ability to push and/or pull items up to 150lbs. with wheeled assistance is required. * Install and repair covered wall and ceiling surfaces throughout the facility. Knowledge of vinyl, paper, fabric, and foil wall covering of various weights is required. * Maintain and repair caulked, grouted and masonry surfaces throughout the facility. Requires knowledge in caulking, grouting, plastering, tile setting, cinder block/brick and cement work. * Prepare and maintain wood surfaces requiring staining, varnishing and lacquering. Apply alcohol or water based stains and develops a finished product from unstained or existing finished wood. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Performs other duties as required, ie. special orders, buffet presentation, VIP parties, writing specialty menus for promotions, etc. * Supervises daily cleaning, inventorying of walk-in and reach-in boxes. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: Associates will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective damaged or lost PPE, or equipment that does not fit properly, to your Associate. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities, and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. * Considerable knowledge of paint, varnish, stain, enamels, lacquers, wall coverings, masonry work and other related products as well as application and mixing procedures of such products. * Working knowledge of OSHA standards and application for working with chemicals. * Ability to read, listen and communicate effectively in English in order to fully comprehend job assignments read and understand manufacturer's instructions in preparing and mixing paint or masonry products and adhere to safety warnings. * Ability to stand for the duration of the shift while supporting additional weight of tools and materials of 80 lbs. * Ability to push or pull objects of up to 150 lbs. in weight with wheeled assistance. * Ability to reach in all directions while standing on a ladder, scaffolding or high lift at heights to 30 feet. * Ability to climb stairs, scaffolding and ladders. * Ability to grasp, lift or carry objects at least waist high weighing up to 80 lbs. * Ability to perform tasks requiring bending, stooping, kneeling and walking significant distances throughout the facility. * Visual ability to include the determination of colors. QUALIFICATION STANDARDS: EDUCATION: Any combination of education and experience equivalent to graduation from trade school or any other combination of education training or experience that provides the required knowledge, skills and abilities. High school diploma preferred. EXPERIENCE: Two years of experience in application of paint and other related materials in a large organization preferred. Also, experience in simulating material finishes using paint, such as marble and wood. LICENSES OR CERTIFICATES: No special licenses required OTHER: Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all associates are required to fully comply with Trump National Doral Miami rules and regulations for the safe and efficient operation of hotel facilities. Associates who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. GROOMING: All associates must maintain a neat, clean and well-groomed appearance (specific standards available). PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Rare Walking, climbing stairs Constant Crouching/Bending/Stooping Constant Reaching Constant Grasping Constant Pushing/Pulling Constant Near Vision Constant Far Vision Constant Hearing Constant Talking Occasional Smell Frequent Lifting/Carrying (#50+ lbs.) Frequent Travel Rare Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Assist direction of operations of key guest and associate contact departments and supporting leadership roles and associates. Directly oversee all areas of Front Office operations to include Front Desk, Rooms Control, Bell Persons, Resort Shuttle and Packaging Planning in partnership with supporting efforts of Guest Services, Gate Greeters and Valet to enhance operational efficiency and increase guest satisfaction. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: * Direct the activities of key guest contact departments by giving guidance, leadership and instruction to Front Office Managers and Supervisors. * Assist in maintaining labor and expense efficiencies in accordance to budget and forecast for Front Office. * Previous senior leadership in Front Office operations for a Four or Five Diamond resort. * Participates in approval of all new hire associates for Front Office, Package Planning, Bell Operations, Resort Shuttle and Rooms Control. * Monitors all rooms' related systems that directly impact the guest, to ensure proper procedures are developed, in place and followed which allow for an outstanding guest experience. * Communicates with guests and associates both verbally and in writing to answer questions and resolve issues. * Facilitates the coordination show rooms, sales site visits and special requests, reservations, etc. to ensure understanding by resort operations of procedures that may impact potential guests. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Ensure guest reservation policies, standards and procedures are met. * Ensure the efficient handle of group operations are executed by Front Office operations. * Ensure the effective resolution of any complaints/challenges. * Ensure any issues are immediately resolved. * Ensure guest check-in/check-out procedures are efficiently followed and any issues immediately resolved. Ensure department's strategic plan for large group arrivals or resort turn of rooms to ensure an exceptional guest experience and operational execution. * Manage and plan relocation efforts when necessary with Rooms Division Manager and/or Director of Rooms. * Manage incremental revenue Up Sell Program and Special resort initiatives such as St. Jude and Trump Card Enrollments. * Develop and maintain relations with comp set hotels and resorts to enhance networking and partnerships for future needs and comparison efforts. * Ensure first class verbiage and etiquette for Front Office associates and maintain consistent knowledge of resort information for F&B outlets, Golf, Events and individual group information. * Ensure operations partners including Valet Parking & Transportation are alignment with Trump standards of high quality guest and associate experience expectations to ensure Trump Arrival and Departure standards are met. * Possess strong critical thinking to best direct Front Office leaders on efficiency, quality and consistency. * Participates in Manager-On-Duty program and constant monitoring throughout resort and troubleshooting issues. * Meets with guests to resolve service breakdowns to their satisfaction and aid in meeting special guest requests. * Ensures processes for guest issues and resolution are developed and maintained creating an increase in overall guest satisfaction and operational effectiveness for associates. * Ensure HotSos policies and procedures are maintained to address and record guest issues and maintain accurate updates for guest profiles and other operational departments use in the resort. * Ensure standards for Arrival and Departure, Bell functions and Shuttle are maintaining expected timing for Four Diamond Standards. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Knowledge of computer systems for registration, reservations, communications and back-up systems. * Proficient in computer applications including Word and Excel. * Able to create Standard Operating Procedures, Job Descriptions and Flow Chart Mapping. * Able to effectively participate in forecasts, budgets and standard operating procedures. * Ability to multi task and provide critical thinking. * Mathematical comprehension to understand and interpret numbers as they apply to operations. * Ability to read, write, speak and understand the English language to communicate with guests and associates. Bilingual leader to provide clear communication between guests and associates. * Ability to develop subordinates to enhance advancement in the resort and corporation. * Ability to effectively deal with internal and external guests, which requires tact, patience, and diplomacy. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The resort will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your leader. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Frequent Walking Frequent Climbing stairs Frequent Crouching/Bending/Stooping Occasional Pushing/Pulling Occasional Reaching Constant Grasping Frequent Talking Constant Hearing Constant Lifting/Carrying Occasionally up to 25 lbs. Near Vision Constant Far Vision Constant Smell Frequent Travel Occasional OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION High School graduate or equivalent required. College degree preferred. EXPERIENCE Three to five years of experience as Director of Front Office Operations, Guest Services, and/or Housekeeping. Previous experience in the effective management of associates and leaders. Experience in "Big Box" properties of 500 keys or more preferred. LICENSES OR CERTIFICATES CPR Certification and/or First Aid Training preferred. Ability to obtain appropriate government required licenses or certificates. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

As the Membership Concierge, you will ensure that each golf member is provided a warm welcome and sense of genuine care when entering the golf/membership area with in the golf operation. This position would ensure that each golf member is fully aware of the golf sequence of service and provide any number of services to assist them along in the process. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: * Display a professional appearance and attitude, and remain courteous to members at all times. * Conduct daily walk threw of membership clubhouse to ensure all standards are met including organization and overall cleanliness. * Daily organization and maximization of tee sheet for member designated course. * Perform efficiently and effectively the opening and closing membership procedures daily to ensure a well maintained and professional membership operation. * Provide a warm welcome to golf members and guests who are entering the member clubhouse and immediately inquire as to how we can offer assistance or support. * A complete 360 degree awareness of member activity is required to ensure members are provided warm welcome as they are entering the membership clubhouse. * Build rapport with golf members when time permits by inquiring about their day and informing them of the clubs golf tournaments/groups, activities and offerings. * Provide member registration service at the membership check in counter by confirming their reservation, course, and time. * Provide an outline of the golf sequence of service to include offering ice/water, explaining where their clubs are located, informing them of the driving range location, and the assisting with their desired next steps. * Coordinate with the Golf Services team the members golf bag location and set up to expedite the process. * Manage the tee time reservation system and the daily tee sheet to promote the maximization of golf revenue along with the best guest experience. * Partner with the starter from each golf course to update daily any day of tee time additions, changes, or cancellations. * Maintain cleanliness of the inside and surrounding membership clubhouse area to include patio, ceiling tiles, windows, mirrors, membership counter, and designated floor space * Assist in establishing all systems, policies and procedures for sales, contracts and tracking of Membership business. * Maintain the highest ethical standards while representing the Resort. * Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation experience. * Assist members in making room reservations, spa appointments, dining reservations, cabanas reservations, etc. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral, Miami from time to time, is essential to the successful performance of this position. Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Maintain effective communication with all hotel departments. * Maintain a thorough understanding of the Resort primary competitors and the marketing plan. * Provide support to golf reservations via telephone inquiries regarding the golf operation and tee times. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Ability to effectively present information and respond to questions from groups of managers, clients, guests, and the general public. * Ability to carry out instructions furnished in written, oral, or diagram form. * Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Frequent Walking, climbing stairs Occasional Crouching/Bending/Stooping Rare Reaching Rare Pushing/Pulling Rare Near Vision Frequent Far Vision Frequent Hearing Constant Talking Constant Lifting/Carrying (15 lbs) Rare Travel Rare OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High School graduate or equivalent required. College degree preferred. EXPERIENCE Previous experience at a like hotel or golf club preferred. LICENSES OR CERTIFICATES None GROOMING/UNIFORMS All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

As a First Assistant Golf Professional, you will strive to ensure each golfer has a flawless golf experience, from arrival to departure. All guests should be provided a warm welcome upon first contact and our luxury service standards should continue throughout their stay. The First Assistant Golf Professional works alongside all other resort team members to ensure the golf operation runs smooth while consistently seeking to improve the overall guest and member golf experience. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: * Interviews, hires, trains, directs and supervises staff for the purpose of delivering 5 star customer service as well as a high quality golf experience. * Oversees the scheduling to ensure proper coverage is maintained based on the volume of play and groups. Establishes customer service standards, opening & closing checklists and ensures that the proper LSOP's are followed for each area. Establishes opening and closing checklists, LSOP's and provides daily/weekly audits. o Concessions Team (supervisors, stock room staff and beverage cart attendants) o Tournament Coordinators o Rangers/Starters/Concierge (supervisor + staff) o Driving range operation (supervisor + staff) Oversees the practice facility operation. Establishes effective driving range rotation on the grass to maximize the usage. o Caddie Program (caddie master & caddies). Provides direction, standards, rules, regulations and training to the caddies program. Ensures total golf operation can effectively communicate the price structure for caddies and the role of what each caddie service provides. * Manages and maintains Golf Cart Fleet and Cart Barn and is directly responsible to oversee the relationship with the golf car maintenance company. Is responsible for the inventory control of the rental fleet and maintains to a par level. * Display a professional appearance and attitude, and remain courteous to guests at all times. * Perform efficiently and effectively the opening and closing golf operation procedures daily to ensure a well maintained and tight operation. * Provide a warm welcome to all golf members and guests and immediately inquire as to how we can offer assistance or support. * Act as a leader on the golf professional teams an act as a liaison between the different departments. * Work with management to identify areas of service opportunities and develop plans to execute. * Ensure you and your team can provide directions to the first tee, driving range, putting greens, RSGPC, Spa, restrooms, membership clubhouse, restaurants, meeting rooms. * Speak with others using clear and professional language. * Develop and maintain positive working relationships with all others in the retail and golf operations. * Maintain cleanliness of the outside operation to perimeter golf shop patio area and Blue Monster Shop, cart staging area, putting green, first tees of courses, cart barn, bag room, etc. * Professionally wear assigned uniform. * Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation and retail experience. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Potential areas of support may include GBS, starter/ranger, concierge, driving range, concessions. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing Rare Crouching/Bending/Stooping Frequent Reaching Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/Carrying (up to 50 lbs) Frequent Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: Class A PGA Professional EDUCATION High School diploma or equivalent. EXPERIENCE 2-3 years in golf operations GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. NOTICE: The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

To maintain pool area in good condition by cleaning and performing repairs, ensuring it remains attractive and well-kept. These assignments relate to a variety of trades that include but are not limited to carpentry, plumbing, electrical, air conditioning, drywall, painting, wall covering, tiling, masonry and locks. ESSENTIAL FUNCTIONS * Inspect pool area, including all chairs, cabanas, floors, and back of the house areas to clean, repair, touch up or replace light bulbs, lamps, switches, outlets, faucets, toilets, hardware, filters, paint, furniture, wall covering, caulking, grouting or other miscellaneous repairs. This requires the individual to possess considerable knowledge of a wide variety of maintenance trades in order to visually inspect and detect items needing repair. Basic electrical, plumbing, carpentry and mechanical experience is used frequently on the job. Performing these duties requires experience in using basic hand and power tools and the ability to stoop, kneel, grasp, lift, push and pull weights up to 80 lbs. * The ability to climb ladders up to 30 ft. high and reach in all directions, often time's overhead, is required. * Detailed record keeping in English is required for logs, inspection sheets, and by using computers. * Responsible to develop and provide written feedback on a quarterly schedule as to the responsibilities and essential functions as outlined in the Position Description. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing guest satisfaction and as a result there will be times when our associates in the Operations will call upon us for support in order to ensure guest satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the resort. * Maintain inventory of supplies needed to perform job function. * Report major deficiencies and items, which cannot be readily repaired, to the direct supervisor. * PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Rare Walking, climbing stairs Constant Crouching/Bending/Stooping Constant Reaching Constant Grasping Constant Pushing/Pulling Constant Near Vision Constant Far Vision Constant Hearing Constant Talking Frequent Smell Frequent Lifting/Carrying (#50+ lbs.) Frequent Travel Rare OTHER DUTIES: Assimilate into Trump National Doral - Miami Service Culture Standards through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: Associates will be trained in the proper use and care of assigned PPE. The resort provides the required PPE. It is your responsibility to report defective damaged or lost PPE, or equipment that does not fit properly, to your Leader. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities, and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. * Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry. * Basic mechanical aptitude for operation and repair of resort equipment. * Skill in the use of related tools (including both hand and electric tools). * English language communication and mathematical skills in order to communicate with co-workers, fully comprehend job assignments, and perform accurate simple arithmetic functions. * Ability to perform tasks requiring bending, stooping and kneeling. * Ability to push and pull objects or materials weighing up to 100 lbs. * Ability to climb stairs and ladders, working at heights up to approximately 30 feet, for extended periods of time, with the ability to reach, often times overhead. * Ability to grasp, lift, or carry items weighing up to 50 lbs. occasionally waist high. * Ability to move and work throughout the resort for the duration of the shift. QUALIFICATION STANDARDS: EDUCATION: Any combination of education and experience equivalent to graduation from trade school or a combination of education, training or experience that provides the required knowledge, skills and abilities. High school diploma preferred. EXPERIENCE: Basic experience in maintenance trades, including electrical, plumbing, mechanical and carpentry. LICENSES OR CERTIFICATES: No Licenses required. GROOMING: All associates must maintain a neat, clean and well-groomed appearance (specific standards available). Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

* $500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. To clean and maintain all public areas (i.e. hotel lobby, restrooms) in impeccable condition in accordance Trump National Doral Miami standards EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: * Toughly clean sinks, toilets, urinals, mirrors, countertops, walls, vents and floors with specifically assigned cleaning agents. Restock amenities and supplies. Dispose of trash. Clean associates locker room. * Anticipate guest's needs, respond promptly and acknowledge all guest, however busy and whatever time of the day. * Dust all furniture, pictures, frames, mirrors, exit signs and air vents. Clean all windows and vacuum public areas. Remove dust, grease and smears from house/ phones. Replace damaged items. * Vacuum and dispose of trash in office areas. * Polish fixtures and vacuum elevators. Clean ashtrays. * Cleaning guest room when needed. * Assisting delivering guest requests. * Any and all housekeeping responsibilities as determined by Housekeeping Leadership team. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Attending all mandatory meetings. * Report all suspicious persons or activities, hazardous conditions, etc. to Safety/Security Department. * Provide general public assistance, instruction and/or guidance for guests and associate safety in the event of an emergency. * Complete all other duties as assigned by supervisor to include cross training. * Keep work area neat and organized. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Ability to communicate orally and verbally in English with staff and outside entities. Certain positions will require the ability to read and write in English as well. * Knowledge of chemical cleaning agents and operation of various cleaning equipment. * Ability to extend arms, scrub, bend, stoop, stand, and walk in public areas for extended periods of time. * Ability to under and follow directions, and perform job functions with limited supervision. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Rare Walking Constant Climbing stairs Frequent Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Constant Pushing/Pulling up to 100 lbs. Frequent Near Vision Constant Far Vision Constant Hearing Frequent Talking Frequent Smell Frequent Lifting/Carrying (# lbs) up to 50 lbs. Frequent Travel Never OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: * Proper clothing, safety equipment (i.e. gloves, safety shoes, back belt, etc.) Associates will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High School graduate or equivalent preferred EXPERIENCE Previous experience preferred LICENSES OR CERTIFICATES None GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

* $500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. To manually set up, break down, clean and service all meeting rooms in accordance with Trump National Doral - Miami 's Service Standards. EXAMPLES OF DUTIES: * Move chairs stacked 10 high. * Roll tables that are 72" in diameter. * Push staging and place according to direction from supervisor. * Push dance floor carts and place according to direction from supervisor. * Vacuum floors. * General cleaning. ESSENTIAL FUNCTIONS: * Communicate with supervisor throughout shift to be aware of the work. * Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms. * Supply and replenish meeting rooms with clean glasses and fresh water. * Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function. * Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times. Other: Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Due to the industry that we are in a need will occur for each associate to provide, "Excellent Service". Our goal is to ensure that we are maximizing customer satisfaction and as result there will be times when our associates in Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a Combination of the following supportive functions, with the percentage of time performing each Function to be solely determined by the supervisor based upon the particular requirements of the Resort. * Perform and general cleaning tasks using standard resort cleaning products as assigned by the Supervisor to adhere to health standards. * Perform other duties as requested, such as cleaning up unexpected spills, or special guest requests. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. * Knowledge of various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.). * Ability to lift and move multiple tables and chairs and podiums weighing up to 80 lbs. through a crowded room. This position requires considerable physical activity on a continuous basis throughout the shift for room set up and break down. * Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 500 Lbs and up. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Rare Walking Constant Climbing stairs Constant Crouching/Bending/Stooping Constant Reaching Constant Grasping Constant Pushing/Pulling Constant Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Rare Taste Rare Lifting/Carrying(# lbs) - up to 50 lbs. Constant Travel Rare OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: Associates will be trained in the proper use and care of assigned PPE. The resort provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Leader. QUALIFICATION STANDARDS: Education: Any combination of education and experience equivalent to grade school or any other combination of education training or experience that provides the required knowledge, skills and abilities. Experience: No prior experience required. Prior hospitality experience preferred. Licenses or certificates: CPR Certification and/or First Aid training preferred. Grooming: All Associates must maintain a neat, clean and well groomed appearance (specific standards available). Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Maintains the guest rooms, public space and back of the house areas in good repair by performing various tasks related to a variety of trades including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained hotel. EXAMPLE OF DUTIES: ESSENTIAL FUNCTIONS: * Inspect guestrooms, public space and back of the house for areas to repair, touch up or replace. * Repairs, or replace items such as light bulbs, lamps, switches, outlets, faucets, toilets, hardware, filters, paint, furniture, wall coverings, caulking, grouting or other miscellaneous items. * Assists other department associates in the systematic application of the preventive maintenance program. * Makes records of repairs made, or areas needing further attention. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Maintains inventory of supplies needed to perform job function. * Reports major repairs and items that cannot be repaired to the dispatcher for further action and if necessary, place a room out of order. * Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervisor, such as water proofing, shop clean up and labeling of hazardous materials. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Constant Climbing stairs Frequent Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Frequent Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Frequent Smell Frequent Lifting/Carrying (#50+ lbs.) Occasional Travel Never OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Leader. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry. * Basic mechanical aptitude for operation and repair of hotel equipment. * Working knowledge of basic hand and power tools. * Ability to read, listen and communicate effectively in English. * Mathematical skills in order to communicate with associates fully comprehend job assignments and perform accurate simple arithmetic functions. QUALIFICATION STANDARDS: EDUCATION: High School graduate or equivalent preferred. EXPERIENCE: Basic experience in maintenance trades, including electrical, plumbing, mechanical and carpentry. LICENSES OR CERTIFICATES: Ability to obtain any government required license or certificate. CPR certification and/or First Aid training preferred. GROOMING/UNIFORMS: All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Proper review and timely processing of all guest and group billing. ESSENTIAL FUNCTIONS: * Compile, create and reconcile group accounts. * Calculate and post group billing concessions (Comp rooms, Commissions, Rebates, Tax Exempt) * Obtain Catering Management approval prior to sending out Invoices to client. * Filter client responses and disputes while coordinating the revisions of final group bills. * Ensure proper group methods of payment and authorize or collect estimated balance. * Monitor and collect on future groups deposit schedules. * Regularly follow-up on previously sent bills to ensure timely collection of payments. * Answer, research and respond to all direct hotel guest billing inquires via phone and email. * Represent the Accounting Department at weekly resume and occasional pre-convention meetings. * Attend Monthly aging and weekly upcoming groups meetings with Credit Manager. * Prepare for End of Month closing by accruing for monthly commissions and tax exempts while ensuring all current month adjustments are completed. * Assist all other departments with general group and guest accounting requests. * Perform all general tasks as requested by the Credit Manager. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: * Maintain an open line of communication between guests, associates and management. * Assist office in any other administrative duties as needed. * Other duties as assigned. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities. * Ability to read, listen and communicate effectively in English. * Must have knowledge of general accounting procedures, specifically those related to accounts receivable. * Should know about the relevant computer applications. * Must be proficient in contract terminology. * Must be organized and pay attention to detail and accuracy. * Should use their discretion, maintain guest confidentiality and be honest. * Must have good communication and problem-solving skills. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The resort will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your leader. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Constant Walking Frequent Climbing stairs Rare Standing Frequent Crouching/Bending/Stooping Occasional Reaching Frequent Grasping Frequent Pushing/Pulling Rare Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/carrying (#50 lbs) Occasional Travel Rare OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION High school diploma or equivalent. EXPERIENCE: Minimum of 2 years Finance experience for major Hotel Company. At least one year accounts receivable experience preferred. LICENSES OR CERTIFICATES: None required GROOMING: All associates must maintain a neat, clean and well groomed appearance and must adhere to the Doral Golf Resort and Spa Grooming standards provided. OTHER: Additional language ability preferred. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Provide organization, instruction and guidance to members of the Housekeeping staff. Ensure completion of daily objectives while maintaining Trump National Doral Miami Brand Standards of cleanliness and guest satisfaction. ESSENTIAL FUNCTIONS: * Coordinate the efficient running of the Housekeeping departments on a daily basis. * Ensure that all reports required by various offices in the hotel are submitted on a timely basis. * Ensure that all associates have total compliance with all standards of operation and service standard requirements. * Review all customer comments and feedback relating to the Housekeeping and ensure that immediate action has been taken and formulate solutions to prevent dissatisfaction recurring. * Ensure that all schedules are completed and meet the labor management guidelines. * Hold regular daily communication briefings with associates of all levels. * Carry out inspections of rooms, public areas and back of house areas on a regular basis to ensure that high standards are maintained at all times. * Ensure that linen is properly controlled and ensure that quality of linen laundry service is reviewed daily. * Advise and coordinate special event decorations e.g. Christmas Holidays. * Ensure that uniforms for all staff are maintained and controlled. * Propose and initiate when approved, new services and products for our guests. * Perform and oversee administrative duties such as scheduling, payroll, purchasing and inventory management reports. * Participate in all regular and operational meetings as required. * Manage projects and any other reasonable duties as required by hotel management Human Resources * Assist with all issues of staff performance of all housekeeping and uniform associates. * Develop Floor Supervisors through coaching within the department. * Ensure that all staff problems are handled expediently and tactfully. * Complete ownership for the ongoing training requirements in the division. * Interview, Select and train Housekeeping associates in proper work procedures and techniques. * Supervise and Monitor work performance of associates by conducting room inspections. Provide coaching and counseling of associates and conduct performance reviews when needed. * Assist with all vacation and leave requests to ensure that staffing guidelines are covered. Information Technologies * Work closely with the IT department to ensure that all deficiencies in guest room technology are reported and remedied immediately. Engineering * Work closely with engineering department to coordinate the maintenance of all rooms and public areas as required. * Work constantly with the Engineering Management team to ensure that any out of order rooms are returned to inventory expediently. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Assist room attendants and house persons in securing all supplies and tools necessary for the completion of daily tasks. * Plan and implement hotel-wide changes such as those affecting amenity set-ups or communication pieces. * Monitor proper use and compliance with hazardous chemicals and the Hazcom program. * Expedite all requests by guests. * Other duties as requested. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Ability to organize and prioritize work in order to meet deadlines. * Ability to exercise independent judgment. * Ability to communicate effectively and pleasantly in English with guests and staff as is necessary to effectively run the department and service guest needs. * Ability to read and write basic English in order to complete necessary reports and understand instructions/information. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Rare Walking, climbing stairs Frequent Crouching/Bending/Stooping Frequent Reaching Occasional Grasping Occasional Pushing/Pulling Rare Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Constant Lifting/Carrying(# lbs) Occasional (25lbs) Travel Rare OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION At least 2 year college (associate) degree preferred EXPERIENCE Minimum of two years supervisory and/or management experience in Hotel industry preferred. Housekeeping department experience highly desirable. LICENSES OR CERTIFICATES None GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Bi-lingual language ability (English/Spanish) preferred. Trump National Doral participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

The Golf Assistant Superintendent is to assist the Golf Course Superintendent with the maintenance, operation and management of the golf course(s). In the absence of the Superintendent, it is the responsibility of the Assistant Golf Superintendent to ensure that all areas of the operation are functioning appropriately. This position manages key Grounds Associates, Interns, Irrigation Technician, and Spray Technician. The incumbent provides overall assistance in daily scheduling of activities pertaining to the total staff, as well as being responsible for the satisfactory completion of activities under his/her control. This position must also perform accurate record keeping and manage the pesticide and fertilizer application operations assigned to his/her area of responsibility. ESSENTIAL FUNCTIONS: * The Assistant Superintendent may serve in the Superintendent's capacity during his/her absence. * Daily management of the assigned staff reporting to this position includes scheduling and completion of tasks in a productive and high quality manner that meets the Trump Organization golf course standards. * Has the responsibility for training and developing all his/her staff regarding equipment operations and utilization, performance of tasks and on-course conduct. * Maintain and manage all aspects of the pesticide and fertilizer record keeping operation. * Supervise and assist with all pesticide and fertilizer applications to ensure safety and desired application rates are achieved. * Assists in personnel management and evaluation, employee safety and personnel discipline. * Leads by example by mentoring, training and developing staff to successfully achieve the principles of the Trump Organization golf course standards. * Tour the total golf course on a regular basis so as to obtain and maintain a first-hand understanding of the quality expected by the Trump Organization and that which has been produced by the staff. * Attend local Superintendent Association seminars and meetings to keep abreast of improvements and trends in the industry. DECISION MAKING: * In the absence of the Superintendent, he/she must be able to plan and implement all aspects of the Grounds operations for your respective area of responsibility. * Must have the capability to determine the most efficient and effective deployment and utilization of assigned personnel, equipment and material. * In the absence of the Superintendent, he/she must be able to determine the playability of the golf course when adverse weather conditions exist, and to close the course for play when necessary. Such action to be communicated to: Golf Operations staff CREATIVE & ANALYTICAL ABILITY: * High degree of creativity required concerning guidance and motivation of staff. * Must be able to correctly analyze current procedures and operations and make recommendations for changes when required. INSIDE RELATIONSHIPS: * In the absence of the Superintendent, must be able to represent that position at internal functions and meetings. * Must be able to interact with and properly relate to all levels of personnel within all other departments of the club. * Must possess appropriate communication skills and sensitivity to enable proper communication with and response to members/guest questions, suggestions, etc. regarding golf course conditions and operations. CONSTRUCTION EXPECTATIONS: * The Assistants' schedule will need to be flexible. During construction, changes occur often. The Assistant Superintendent is required to adjust his/her schedule according to the demands for that day. The day is complete when he/she has checked in with the Superintendent to make certain all tasks have been completed for that day. * The Assistant will be required to supervise all pesticide and fertilizer applications to ensure the proper rate of the desired product was applied correctly. This will require lots of walking and at times on difficult terrain. Following all applications with this information needs to be properly documented and recorded daily. * You will be expected to follow up on every task you assigned each employee to ensure the task was completed and performed as you so described to them. * Communication is very important during construction projects. You will be expected to communicate effectively with your staff, contractors, architect/shapers, and especially your course Superintendent. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Responsible for keeping accurate and complete records, including but not limited to, payroll, inventory, weather data, maintenance procedures, fertilizer and pesticide applications, any and all local, state or federal employee training documentation, safety and environmental standards, laws and regulations. Communicates, coordinates and meets with all relevant membership groups and committees. Coordinates operations with the Golf Professional. Responsible for maintaining a safe and accident free workplace through training, education and monitoring of all employees. OTHER: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Requires advanced knowledge of agronomy and turfgrass management practices; a working knowledge of facility construction principles, practices and methods; and a thorough understanding of the rules and strategies of the game of golf. Requires a high degree of administrative and executive ability, especially in terms of problem solving and decision making. Requires knowledge of current federal, state and local laws and regulations affecting the management of golf course operations - including but not limited to, employment, safety and environmental standards and laws and regulations. Requires participation in continuing education opportunities such as seminars, workshops, correspondence courses, field days and trade shows. Requires excellent oral and written English communications skills; fluency in Spanish helpful but not required. Ability to apply agronomic understanding to carry out and administer turfgrass programs and procedures. Ability to deal with ever changing challenges on a minute by minute basis and instigate necessary corrections. Ability to associate cause and effect agronomic relationships in daily golf course maintenance operations. QUALIFICATION STANDARDS EDUCATION: B.S. degree in Agronomy or Ornamental Horticulture preferred but not essential; An Associate Degree in Turf Management a minimal requirement. Two year certificate or higher (turf related field) Attendance and certification at various GCSAA educational seminars useful. EXPERIENCE: A minimum of 3 years' experience in all facets of golf course maintenance, ideally at a highly ranked golf facility. Tournament preparation experience useful. Knowledge of personal and /or desktop computer useful. Some knowledge of Spanish helpful in the performance of this position. LICENSES OR CERTIFICATES Must have minimum two year certificate or A.S. from a recognized turfgrass program. PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing Rare Crouching/Bending/Stooping Frequent Reaching Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/Carrying(up to 50 lbs) Frequent GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Principle Responsibilities: Supervises and services all aspects of the Business Center on the conference Level according to Group Resume, Banquet Event Orders and Individual Guests requests. Essential Functions: * Manages, executes and promotes all available Business Center Services for all guests up to and including the use of Computer Systems (Word, Excel, Power Point, Publisher and Resort systems) in relation to Sales and Conference Services. * Receives and follows through group information and details Via Resumes, Banquet Event Orders and account service Leaders and Directors of Conference Services, Catering and Sales. * Directly services and manages Conference Level; in addition to service leaders and guests. This is to be done in a pro-active manner and also upon clients' requests. * Participates in external and internal meetings as determined by the Director of Conference Services. Other Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with Resort standards; which may be established by Trump National Doral - Miami from time to time; these are essential to the success and Performance of this position. Due to the nature of the industry, associates may be required to work varying schedules to reflect the business needs of the Resort. Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as result there will be times when our associates in operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following other duties, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company. * Oversees and assists in the physical movement of resort or customer equipment or furnishings as necessary to complete a tight turn-around of public function space. * Assists customers with the set-up of their event, as needed. * Performs other duties and responsibilities as assigned or required. PHYSICAL REQUIREMENTS: (Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours) Physical Activity Frequency Sitting Frequent Walking Frequent Climbing stairs Frequent/ Occasional Standing Frequent Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Constant Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Rare Taste Rare Lifting/Carrying (# lbs.) Rare/ Occasional Travel Rare OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: * Back safety belt, protective gloves and eye protection may be required on rare occasions. Associates will be trained in the proper use and care of assigned PPE. The resort provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Leader. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY * Ability to read, listen and communicate effectively in English. * Ability to indirectly supervise Banquet Associates. * Ability to handle multiple customer and operational demands with a high degree of professionalism, operating often with time sensitive deadlines. * Ability to operate independently and with a high degree of autonomy requiring excellent time management skills and self-motivation. * Resort product and industry knowledge, i.e., staffing, operations, safety, security, structural (Sleeping Rooms and Meeting Rooms), terminology, fire, police and health codes, resort policies, city ordinances. * Quantitative processing of data via Business Center office machine equipment, mathematical computations and analytical skills necessary to accurately determine and communicate financial, and space utilization calculations. * Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Power Point, Excel, Outlook, Delphi, Market Vision, or Internet and Intranet and Optimum Settings (or in house CAD program). * Possess a good conceptual understanding of electronic devices and the ability to operate such items as copy machines, slide projectors, microphones, computers, portable radios, pagers, etc. * Interpersonal skills to provide overall guest satisfaction. * Ability to work under pressure and deal with stressful situations during busy periods. QUALIFICATION STANDARDS EDUCATION High school degree or equivalent. Bachelor degree preferred. EXPERIENCE Requires a minimum of one year experience at supervisory level in guest contact areas of the hospitality industry. Resort experience preferred. Previous experience in event planning preferred. LICENSES OR CERTIFICATES None required. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Responsible for servicing all banquet functions, including but not limited to set up, banquet service, staff supervision and teardown. * Supervise, coordinate and train all associates in the Banquet Department on best practices * Lead the team by example and ensure all associates have the knowledge to do their job accurately and efficiently * Coach and counsel associates as needed * Create and monitor changes to the associate's work schedule * Support the Captains in finding creative solutions to any issues that may arise to ensure our guest's receive the highest level of service * Effectively handle and communicate changes in a calm, positive demeanor ESSENTIAL FUNCTIONS * Hire, schedule, and train all banquet staff to include conducting roll call and monthly meetings, and illustrating the proper techniques and etiquette for American, French, buffet and parade styles of service. Monitor staff performance. Define performance requirements and develop action plans for achievement of goals. * Supervise the setup of function rooms to include placement of linens, silver, china and glassware according to event order specifications. Visually inspect functions rooms and equipment prior to functions for cleanliness, proper inventory and set up. * Verbally communicate, in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, conference services, engineering staffs, and with the guest to ensure timely execution of events, quality service, adherence to all applicable federal, state, local safety and health regulations and corporate standards. * Supervise clean-up of function room and proper breakdown and storage of equipment. * Enter billing information into the MICROS system in order to generate a final guest check. Process payroll for each event which includes calculating number of hours worked and gratuity distribution. * Check staff attendance according to schedules, adjust and reassign server stations as necessary in order to provide quality service during functions. Other Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as result there will be times when our teammates in Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the Leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Attend meetings such as BEO meetings, staff meetings, Pre-con meetings, F&B meetings. * Order supplies and linens for function from Purchasing and Housekeeping departments. * Separates, posts and distributes event order sheets. * Assist servers and captains with the execution of events according to the event order and Trump National Doral - Miami quality standards. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing stairs Frequent Crouching/Bending/Stooping Occasional Reaching Occasional Grasping Occasional Pushing/Pulling Rare Near Vision Frequent Far Vision Frequent Hearing Constant Talking Frequent Smell Occasional Lifting/Carrying (# lbs), up to 50+ lbs Rare Travel Rare OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: * None Associates will be trained in the proper use and care of assigned PPE. The resort provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Ability to read, listen and communicate effectively in English both verbally and in writing in order to prepare official memorandum and correspondence as well as provide clear and meaningful instructions, guidance and counseling to all associates. * Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette. * Knowledge of appropriate table settings and service ware. * Knowledge of all applicable federal, state and local health and safety regulations. * Ability to effectively supervise people. QUALIFICATION STANDARDS: EDUCATION Four year college degree preferred. At least two year college (associate) degree required EXPERIENCE At least ten years in banquet/catering field preferred. Hospitality experience required. At least 5 years experience in direct supervision required. LICENSES OR CERTIFICATES None GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). Trump National Doral participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

$500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. Maintains the guest rooms, public space and back of the house areas in good repair by performing various tasks related to a variety of trades including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained resort. EXAMPLE OF DUTIES: ESSENTIAL FUNCTIONS: * Inspect guestrooms, public space and back of the house for areas to repair, touch up or replace. * Repairs, or replace items such as light bulbs, lamps, switches, outlets, faucets, toilets, hardware, filters, paint, furniture, wall coverings, caulking, grouting or other miscellaneous items. * Assists other department associates in the systematic application of the preventive maintenance program. * Makes records of repairs made, or areas needing further attention. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Maintains inventory of supplies needed to perform job function. * Reports major repairs and items that cannot be repaired to the dispatcher for further action and if necessary, place a room out of order. * Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervisor, such as water proofing, shop clean up and labeling of hazardous materials. * PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Constant Climbing stairs Frequent Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Frequent Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Frequent Smell Frequent Lifting/Carrying (#50+ lbs.) Occasional Travel Never OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The resort will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Leader. ORGANIZATIONAL RELATIONSHIPS: Positions directly reporting to this position (titles): None SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry. * Basic mechanical aptitude for operation and repair of resort equipment. * Working knowledge of basic hand and power tools. * Ability to read, listen and communicate effectively in English. * Mathematical skills in order to communicate with co-workers fully comprehend job assignments and perform accurate simple arithmetic functions. QUALIFICATION STANDARDS: EDUCATION: High School graduate or equivalent preferred. EXPERIENCE: Basic experience in maintenance trades, including electrical, plumbing, mechanical and carpentry. LICENSES OR CERTIFICATES: Ability to obtain any government required license or certificate. CPR certification and/or First Aid training preferred. GROOMING/UNIFORMS: All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Full Time - AM & PM Shift

Service guests, retrieve and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. Assist in the maintenance of the outlet area and equipment. Provide an elevated experience for our guests in new outlets that will draw interest and their desire to return. We will strive to maintain a luxury level of service that guests of our property will remember and return for. The goal is to create an unforgettable experience that our customer base cannot experience elsewhere. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: * Complete Opening Checklist, provided by management and ensure to inform MOD of any supplies needed for a successful shift. * Maintain complete knowledge of designated glassware and garnishes for each drink, following the binder provided. * Serve the guest in accordance with the service standards, avoiding denying our guests, embracing solutions. * Obtain complete knowledge of all menu items, liquor brands, beers, mixology recipes and non-alcoholic selections available in the assigned outlet. * Aware of wine offerings, both by the glass and the bottle, to maintain an educated and effective rapport with our customer base-reviewing training materials provided. * Anticipate guest needs, respond promptly and acknowledge guests at all times, inform MOD with any situation you are unsure can be maintained by yourself. * Remain active on the floor and stay present for your guest from beginning to end of experience. * Retain complete knowledge of and strictly abide by state liquor laws, particularly those prohibiting service to minors and intoxicated persons, reference TIPS training. * Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, menus, price range and dress code of assigned outlet. * Attain knowledge of correct maintenance and use of equipment; use equipment only as intended, while following maintenance protocol closely. * Inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies. * Adhere to all cash handling and credit policies/procedures. * File all receipts with the front desk, via rolodex provided. * Complete Closing Checklist. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral from time to time, is essential to the successful performance of this position. Associates with Irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Perform set up duties as requested, including side stations, storage areas and beverage staging area. * Perform general cleaning tasks utilizing cleaning products to adhere to health and safety standards. * Inventory bar stock, compare to the par levels and inform the manager of any products that need to be ordered. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Ability to understand guests' service needs. * Ability to access and input information into Micros system. * Ability to be well organized, maintain concentration and think clearly when providing service to guests within any given period of time. * Ability to exercise good judgments in determining potentially intoxicated guests. * Ability to maintain good coordination while serving orders quickly. * Ability to exert physical effort in transporting trays and wine buckets from service areas to guests. * Ability to endure abundant physical movements in servicing guests throughout the work areas. * Ability to perform job functions with minimal supervision. * Ability to work cohesively with co-workers as part of a team. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Rare Walking Frequent Climbing stairs Occasional Crouching/Bending/Stooping Frequent Reaching Constant Grasping Frequent Pushing/Pulling Occasional Near Vision Frequent Far Vision Occasional Hearing Frequent Talking Frequent Smell Occasional Lifting/Carrying (# lbs) - up to 50 lbs Frequent Travel Occasional OTHER DUTIES: Assimilate into Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: * Safety Shoes (slip resistant) * Use of gloves/mitts (latex, vinyl, plastic, fabric, metal) * Back belts for heavy lifting * Aprons QUALIFICATION STANDARDS: EDUCATION High School graduate required. College degree preferred. EXPERIENCE One to two years of experience in field and bar service experience preferred LICENSES OR CERTIFICATES Food Handler Certification; Responsible Vendors Training; CPR Training preferred GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). OTHER Additional language ability is preferred. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Accepts all purchased products into the resort, verifying accuracy of deliver to purchase orders. Maintains storeroom in accordance to standards and rotates stock accordingly. Issues and delivers items to departments in accordance with the requisition policies and procedures. Conducts inventories. EXAMPLE OF DUTIES: * Assist the Storeroom Manager/Supervisor in the daily operation of the storeroom. Receives and places products in their assigned storeroom location in an organized manner. Checks items received against purchase orders to verify accuracy of the order. Rotates perishable stock so that all food items are fresh. * Issues and delivers products from the Storeroom to Departments. Check each item on the requisitions which may involve weighing, counting, verifying each item and checking them against specifications to verify accuracy and approvals for the order. * Conducts inventories as directed. Ensure all food, beverage and general merchandise items are listed on inventory lists. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Participate in hotel/department meetings. * Perform any general cleaning tasks using standard hotel cleaning products to adhere to health standards. * Perform other duties as requested by manager or special guest requests. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Physical Activity Frequency Sitting Occasional Walking Constant Climbing stairs Occasional Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Frequent Pushing/Pulling Frequent Near Vision Frequent Far Vision Rare Hearing Frequent Talking Frequent Smell Frequent Lifting/Carrying Frequent up to 50 pounds Travel Rare OTHER DUTIES: Assimilate into Trump National Doral - Miami standards through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: Education: High school diploma or equivalent preferred. Experience: Some work experience in related field preferred. Grooming: All associates must maintain a neat, clean and well groomed appearance (specific standards available). Other: Additional language ability preferred.

Greets and takes guests orders for beverages and/or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction. Upsells additional items to enhance profitability. Enters orders into a computerized system and settles check(s) upon completion of order. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: Greets guests in a courteous and friendly manner, promotes and documents orders. Makes and/or presents drinks using standard ingredient(s)/recipes and practicing prudent portion control. * Inputs orders into a register at the point of sale and creates a check for each guest, maintaining accountability for all beverages served. * Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and insures vouchers are properly executed, in order to balance all transactions. * Maintains proper and adequate set-up of the coffee bar on a daily basis. This includes requisitioning, stocking and rotating all products needed. * Respond to guest complains in a positive and tactful manner, negotiate a compromise and implement solution. * Locks up and stores all beverages, food and other equipment items, deposits cash drops, secures and balance bank and sign out/in keys. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Doral Golf Resort & Spa from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of Employment. Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the manager is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Attend mandatory meetings. * Perform general cleaning tasks to adhere to health and safety standards. * Keep work area clean and organized. * Complete other duties as assigned by supervisor/manager. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Must have basic knowledge of food and beverage preparation and service. * Basic mathematical skills necessary to operate a cash register make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. * Basic English language writing skills necessary for completion of requisitions, balance sheets and vouchers. * Sufficient manual dexterity in hands in order to use a knife, pick up glassware and bottles, scoop ice, mix drinks, and reaches overhead to retrieve stock. * Ability to read, speak and understand the English language in order to communicate with guests and take orders. * Ability to remember, recite and promote the variety of menu items. * Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check. * Ability to work and stand in a confined space for long periods of time. PHYSICAL REQUIREMENTS: Frequency Key: Rare, Occasional, Frequent, Constant for lifting enter estimated lbs. at 10, 25, 50, and 50+. Physical Activity Frequency Sitting Rare Walking Constant Standing Constant Climbing stairs Occasional Crouching/Bending/Stooping Occasional Reaching Occasional Grasping Constant Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Constant Taste Rare Lifting/Carrying (# lbs.) Frequent - up to 50 lbs. Travel Never OTHER DUTIES: Assimilate into Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High school graduate or equivalent preferred. EXPERIENCE Guest relations/service experience preferred LICENSES OR CERTIFICATES Food Service Sanitation certification. CPR/1st Aid certification preferred. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.