* $500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. Provides assistance to guests with merchandise purchases or other questions. Assists in maintaining inventory items essential to meeting guests needs while providing profit to the resort.
EXAMPLES OF DUTIES:
ESSENTIAL FUNCTIONS:
* Assists guests with purchases of merchandise including; cash handling, refunds, exchanges, room charges, associate discounts, promotions, credit card purchases, daily shift deposits.
* Ensures the maintenance and appealing merchandising of the retail shop.
* Assists in retail shop inventories.
OTHER:
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.
Regular attendance in conformance with the standards, which may be established by Trump National
Doral from time to time, is essential to the successful performance of this position. Associates with
Irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
* Use the computer and telephone according to Trump standards.
* Constant attention to detail: cash handling, marking merchandise, and inventory.
* Capacity to work a variety of hours due to constantly changing business demands.
* Ability to stand for extended periods of time and continuously perform the essential job functions.
* Engage in vendor events by partnering with representative and seeing through project.
PHYSICAL REQUIREMENTS:
Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours;
Constant - 6-8 hours
Physical Activity Frequency
Sitting Occasional
Walking Constant
Climbing Stairs Rare
Crouching/Bending/Stooping Constant
Reaching Constant
Pushing/Pulling Occasional
Near Vision Frequent
Far Vision Frequent
Hearing Constant
Talking Constant
Lifting/Carrying(15 lbs) Occasional
Travel Occasional
OTHER DUTIES:
Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.
SAFETY REQUIREMENTS:
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Leader.
QUALIFICATION STANDARDS:
EDUCATION
High School graduate or equivalent required.
EXPERIENCE
Previous cash handling experience preferred.
Customer service experience preferred.
LICENSES OR CERTIFICATES
N/A
GROOMING/UNIFORMS
All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
OTHER
Ability to communicate effectively with the public and other associates.
Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
Full Time
$21k-26k yearly est. 60d+ ago
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Painter - Full Time *$500 Sign-on Bonus
Trump Hotel Collection 4.4
Trump Hotel Collection job in Doral, FL
* $500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. ESSENTIAL FUNCTIONS * Prepare and paint surfaces of building structure, furniture and equipment using proper application techniques and various products. Possess visual ability to identify colors and patterns, measure lengths and quantities and assess areas for repair. Knowledge in plaster or spackle applications, mixing paint colors to match existing colors, and applying paint to all building and equipment surfaces with brushes, rollers and spray guns is required. The ability to climb ladders and scaffolds or use a high lift to reach heights up to 30 feet is necessary. Work in confined spaces and awkward positions, requiring crouching, kneeling, stooping and reaching overhead for extended periods of time is required. Use of hand tools related to the paint trade and the ability to push and/or pull items up to 150lbs. with wheeled assistance is required.
* Install and repair covered wall and ceiling surfaces throughout the facility. Knowledge of vinyl, paper, fabric, and foil wall covering of various weights is required.
* Maintain and repair caulked, grouted and masonry surfaces throughout the facility. Requires knowledge in caulking, grouting, plastering, tile setting, cinder block/brick and cement work.
* Prepare and maintain wood surfaces requiring staining, varnishing and lacquering. Apply alcohol or water based stains and develops a finished product from unstained or existing finished wood.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
* Performs other duties as required, ie. special orders, buffet presentation, VIP parties, writing specialty menus for promotions, etc.
* Supervises daily cleaning, inventorying of walk-in and reach-in boxes.
SAFETY REQUIREMENTS:
OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety:
Associates will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective damaged or lost PPE, or equipment that does not fit properly, to your Associate.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
The individual must possess the following knowledge, skills and abilities, and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
* Considerable knowledge of paint, varnish, stain, enamels, lacquers, wall coverings, masonry work and other related products as well as application and mixing procedures of such products.
* Working knowledge of OSHA standards and application for working with chemicals.
* Ability to read, listen and communicate effectively in English in order to fully comprehend job assignments read and understand manufacturer's instructions in preparing and mixing paint or masonry products and adhere to safety warnings.
* Ability to stand for the duration of the shift while supporting additional weight of tools and materials of 80 lbs.
* Ability to push or pull objects of up to 150 lbs. in weight with wheeled assistance.
* Ability to reach in all directions while standing on a ladder, scaffolding or high lift at heights to 30 feet.
* Ability to climb stairs, scaffolding and ladders.
* Ability to grasp, lift or carry objects at least waist high weighing up to 80 lbs.
* Ability to perform tasks requiring bending, stooping, kneeling and walking significant distances throughout the facility.
* Visual ability to include the determination of colors.
QUALIFICATION STANDARDS:
EDUCATION:
Any combination of education and experience equivalent to graduation from trade school or any other combination of education training or experience that provides the required knowledge, skills and abilities. High school diploma preferred.
EXPERIENCE:
Two years of experience in application of paint and other related materials in a large organization preferred. Also, experience in simulating material finishes using paint, such as marble and wood.
LICENSES OR CERTIFICATES:
No special licenses required
OTHER:
Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all associates are required to fully comply with Trump National Doral Miami rules and regulations for the safe and efficient operation of hotel facilities. Associates who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
GROOMING:
All associates must maintain a neat, clean and well-groomed appearance (specific standards available).
PHYSICAL REQUIREMENTS:
Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours
Physical Activity Frequency
Sitting Rare
Walking, climbing stairs Constant
Crouching/Bending/Stooping Constant
Reaching Constant
Grasping Constant
Pushing/Pulling Constant
Near Vision Constant
Far Vision Constant
Hearing Constant
Talking Occasional
Smell Frequent
Lifting/Carrying (#50+ lbs.) Frequent
Travel Rare
Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
$29k-41k yearly est. 60d+ ago
Shipping & Receiving Supervisor
Trump Hotel Collection 4.4
Trump Hotel Collection job in Doral, FL
Accepts and distributes all packages for hotel guests, internal guests, and hotel functions. Assures that all pertinent information regarding shipping, receiving and distribution of guests correspondences are maintain updated and organized. Conduct inventories.
EXAMPLES OF DUTIES:
* Receives, counts and checks condition of items received, and documents
* Any apparent mishandling. Informs courier's service and documents mishandling information.
* Immediately deliveries guests' package to their room shown in the system.
* Inputs message for guests package deliveries into system when guest is not in the room.
* Prioritize guest's needs when requesting a particular package and delivers immediately.
* Prepares written note showing intent to deliver package when DND sign is on.
* Assist guest and group functions in the preparation, handling and shipping and receiving of all packages which may involve weighing, counting, verifying each item.
* Maintain shipping records.
* Assist the Manager in the daily operation of the department.
ESSENTIAL FUNCTIONS:
* Manage and conduct month-end inventories.
* Ensure the filing and maintenance of all requisitions and purchase orders.
* Must have full knowledge of purchasing procedures, food and beverage and printing products.
* Basic mathematical skills.
* Ability to read, listen and communicate effectively in English both verbally and in writing in order to prepare official memorandum and correspondence as well as provide clear and meaningful instructions, guidance and counseling to all team members.
* Ability to complete forms, inventories, read billings, invoices and communicates with co-workers and purveyors.
* Ability to apply supervisory skills to plan, organize and direct, coach, train and discipline team members as necessary.
* Skilled in use of Microsoft Word and Excel, as well as office machines: operate calculator/10 key, copier, fax, telephone.
OTHER:
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.
Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Associates
with irregular attendance will be subject to disciplinary action, up to and including termination of
employment.
Due to the industry, that we are in a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company.
* Provide accurate information to in inquirers for directions and hours of operations.
* Receive, record and secure found property. Research and respond to guests inquiries for lost property.
* Assist guests with door lock and in room safe problems using moderately complex hand held electronic apparatus.
* Other duties as assigned by Supervisor.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
* Thorough knowledge of the floor plans and layout of the building(s), function rooms, and working knowledge of the City and surrounding area.
* Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
* Ability to communicate orally and verbally in English with staff and outside entities. Certain positions will require the ability to read and write in English as well.
* Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
* Hearing and visual ability to observe and detect signs of emergency situations.
* Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
* Ability to follow written and or verbal instructions.
* Ability to grasp, lift and/or carry or otherwise move goods weighing up to 50 lbs. sufficient manual dexterity in hands.
* Ability to climb stairs at a rapid pace.
* Ability to perform duties within extreme temperature ranges.
PHYSICAL REQUIREMENTS:
Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours;
Constant - 6-8 hours
Physical Activity Frequency
Sitting Occasional
Walking Constant
Climbing stairs Frequent
Standing Constant
Crouching/Bending/Stooping Frequent
Reaching Frequent
Grasping Constant
Pushing/Pulling Frequent
Near Vision Constant
Far Vision Constant
Hearing Constant
Talking Constant
Smell Rare
Taste Never
Lifting/carrying (#50 lbs.) Frequent
Travel Rare
OTHER DUTIES:
Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.
SAFETY REQUIREMENTS:
OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: None.
QUALIFICATION STANDARDS:
EDUCATION
High School Diploma.
EXPERIENCE
Prior security experience in an upscale resort preferred.
LICENSES OR CERTIFICATES
CPR/AED/First Aid Certification preferred.
GROOMING
All associates must maintain a neat, clean and well-groomed appearance (specific standards available).
OTHER
Additional language ability preferred.
Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
$23k-30k yearly est. 53d ago
Director of Group Sales
Trump Hotel Collection 4.4
Trump Hotel Collection job in Doral, FL
Assist and support the VP of Sales and Marketing and/or Director of Sales and Marketing in all group sales strategies and actions necessary to exceed budgeted goals. Successfully manage the Group Sales Market, leading and supporting all sales efforts and initiatives, as well as closely leading the group sales team on a day to day basis. Directly and indirectly assist the group sales team close business, to include entertaining of clients and potential clients, traveling to all markets in support of group sales team efforts and sales calls, while also leading and delivering specific group sales goals. Maintain and exceed Trump National Doral - Miami Standards in order to maximize profits and ensure outstanding guest service.
EXAMPLES OF DUTIES:
ESSENTIAL FUNCTIONS:
* Develop and personally manage Group segments/markets as needed.
* Develop and implement sales action plans for Group segments for the sales team: actively participate in goal setting and reviewing individual and team quarterly results
* Plan and implement Sales Force and continue improving on existing sales standards while ensuring that the sales team follows all processes and standards in place
* Develop and maintain market trends and competitive set data knowledge to contribute to revenue strategies
* Develop and recommend short and long term revenue strategies for all the above segments
* Manage relevant reporting of management and financial information for the sales and marketing departments
* Plan and manage group sales and marketing resources according to established budgets
* Recruit, manage, train and motivate direct reporting staff according to company procedures, policy and employment law
* Maintain sales team administration: oversee vacation planning, scheduling and timeliness of the sales team, to include travel and office coverage
* Maintain and develop corporate image and reputation
* Travel to markets on sales calls and to industry events, representing the Resort and Brand, as needed.
* Plan and, on occasion, attend sales blitzes/missions for Trump National Doral - Miami in key markets with qualified pre trip agendas and detailed post trip reports
OTHER:
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel, to include evenings, early mornings, weekends and holidays. Regular attendance in conformance with the standards, which may be established by Trump National Doral from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
* Participate in the development of the annual budget and business/marketing plan
* Analyze forecast, cost, and revenue reports and make sales strategy decisions based on that information to ensure hotel's RevPar and good positioning within the comp set
* Organize and participate in fam trips
* Attend mandatory meetings and contribute to these meetings in a professionally effective manner; regularly communicate with all associates.
* Participate in Manager on Duty programs, which may require occasional overnight duty.
* Participate in community public relations for the hotel.
* Complete other duties as assigned by Director of Sales and Marketing or Managing Director.
* Demonstrate positive leadership characteristics and act as a role model for staff members.
* Regularly research and remain current with Sales and Marketing trends.
* Participate in the recruitment and interviewing process of new associates and managers.
* Keep office clean and organized.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
* Proven leadership ability to influence, develop, and empower managers to achieve objectives with a team approach.
* Ability to effectively communicate in English both verbally and in writing in order to flawlessly carry out internal and external correspondence.
* Ability to equally nurture positive and motivating relationships with the sales team and clients through consistent communication.
* Excellent professional image and attitude including punctuality.
* Ability to work independently even under pressure and stressful situations.
* Strong attention to detail and excellent organization skills.
* Ability to balance time and work efficiently on tight deadline: respect of deadlines a must.
* Ability to handle multiple priorities and projects effectively and on a timely basis.
* Ability to ensure confidentiality of clients and hotel data at all times.
PHYSICAL REQUIREMENTS:
Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours;
Constant - 6-8 hours
Physical Activity Frequency
Sitting Occasional
Walking, climbing stairs Frequent
Crouching/Bending/Stooping Rare
Reaching Rare
Pushing/Pulling Rare
Near Vision Frequent
Far Vision Frequent
Hearing Constant
Talking Constant
Lifting/Carrying (15 lbs) Rare
Travel Frequent
OTHER DUTIES:
Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.
SAFETY REQUIREMENTS:
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
QUALIFICATION STANDARDS:
EDUCATION
Bachelor's degree in business or hospitality. Post graduate degree is not required but preferred
EXPERIENCE
Minimum of 5 years of experience in progressive and Sr. group sales leadership roles within the
Hospitality industry and in comparable (size, volume & quality) hotels and/or resorts.
ESSENTIAL QUALIFICATIONS
* Excellent spoken and written communications skills in English - Spanish is a plus, though not required
* Must have good understanding of group, corporate and leisure markets and previous work experience in the Miami market or significant feeder markets to Miami.
* Excellent computer skills including Excel, Word, Outlook and PowerPoint.
Trump National Doral participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
$105k-166k yearly est. 6d ago
Group Billing Coordinator
Trump Hotel Collection 4.4
Trump Hotel Collection job in Doral, FL
Proper review and timely processing of all guest and group billing. ESSENTIAL FUNCTIONS: * Compile, create and reconcile group accounts. * Calculate and post group billing concessions (Comp rooms, Commissions, Rebates, Tax Exempt)
* Obtain Catering Management approval prior to sending out Invoices to client.
* Filter client responses and disputes while coordinating the revisions of final group bills.
* Ensure proper group methods of payment and authorize or collect estimated balance.
* Monitor and collect on future groups deposit schedules.
* Regularly follow-up on previously sent bills to ensure timely collection of payments.
* Answer, research and respond to all direct hotel guest billing inquires via phone and email.
* Represent the Accounting Department at weekly resume and occasional pre-convention meetings.
* Attend Monthly aging and weekly upcoming groups meetings with Credit Manager.
* Prepare for End of Month closing by accruing for monthly commissions and tax exempts while ensuring all current month adjustments are completed.
* Assist all other departments with general group and guest accounting requests.
* Perform all general tasks as requested by the Credit Manager.
OTHER:
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort.
Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.
SUPPORTIVE FUNCTIONS:
* Maintain an open line of communication between guests, associates and management.
* Assist office in any other administrative duties as needed.
* Other duties as assigned.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities.
* Ability to read, listen and communicate effectively in English.
* Must have knowledge of general accounting procedures, specifically those related to accounts receivable.
* Should know about the relevant computer applications.
* Must be proficient in contract terminology.
* Must be organized and pay attention to detail and accuracy.
* Should use their discretion, maintain guest confidentiality and be honest.
* Must have good communication and problem-solving skills.
SAFETY REQUIREMENTS:
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The resort will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your leader.
PHYSICAL REQUIREMENTS:
Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours;
Constant - 6-8 hours
Physical Activity Frequency
Sitting Constant
Walking Frequent
Climbing stairs Rare
Standing Frequent
Crouching/Bending/Stooping Occasional
Reaching Frequent
Grasping Frequent
Pushing/Pulling Rare
Near Vision Constant
Far Vision Constant
Hearing Constant
Talking Constant
Lifting/carrying (#50 lbs) Occasional
Travel Rare
OTHER DUTIES:
Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.
QUALIFICATION STANDARDS:
EDUCATION
High school diploma or equivalent.
EXPERIENCE:
Minimum of 2 years Finance experience for major Hotel Company. At least one year accounts receivable experience preferred.
LICENSES OR CERTIFICATES:
None required
GROOMING:
All associates must maintain a neat, clean and well groomed appearance and must adhere to the Doral Golf Resort and Spa Grooming standards provided.
OTHER:
Additional language ability preferred.
Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
$34k-45k yearly est. 10d ago
Pool Attendant - Full Time *$500 Sign-on Bonus
Trump Hotel Collection 4.4
Trump Hotel Collection job in Doral, FL
* $500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. Assists in maintaining all aspects of our Recreation facility. Provides courteous and efficient guest service from point of arrival through departure. Orients guests through the facility, greets guests and provides personal guest service.
EXAMPLES OF DUTIES:
ESSENTIAL FUNCTIONS:
* Provides courteous and efficient guest service from point of arrival through departure.
* Orients guests through the recreation facility, greets guests and provides personal guest service.
* Keeps all areas clean and stocked with all amenities.
OTHER:
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort.
Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the manager is to be notified and the level of support that is being requested will be obtained.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
* Maintain the quality of service and overall appearance of area.
* Ensure proper cleanliness of area.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
* Excellent communication skills (English).
* Ability to think and respond quickly to issues or guest needs.
* Ability to handle multiple tasks.
* Highly motivated.
* Detail Oriented.
* Good interpersonal, organizational and professional skills.
* Must be flexible and adapt easily.
* Energetic, enthusiastic and motivational.
PHYSICAL REQUIREMENTS:
Frequency Key: Rare, Occasional, Frequent, Constant for lifting enter estimated lbs at 10, 25, 50, and 50+.
Physical Activity Frequency
Sitting Occasional
Walking, climbing stairs Frequent
Crouching/Bending/Stooping Frequent
Reaching Frequent
Pushing/Pulling Frequent
Near Vision Frequent
Far Vision Frequent
Hearing Frequent
Talking Frequent
Lifting/Carrying(15 lbs) Frequent
Travel Rare
OTHER DUTIES:
Assimilate into Trump National Doral - Miami Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.
SAFETY REQUIREMENTS
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
QUALIFICATION STANDARDS:
EDUCATION
Previous hospitality experience preferred.
EXPERIENCE
Experience in a resort, private club or wellness related field.
LICENSES OR CERTIFICATES
CPR Certified Preferred.
GROOMING/UNIFORMS
All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
OTHER
Second Language Preferred.
Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
$21k-27k yearly est. 60d+ ago
Security Supervisor - Full Time
Trump Hotel Collection 4.4
Trump Hotel Collection job in Doral, FL
Perform supervisory, as well as protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property. Maintain a safe and secure environment for guests, visitors, and associates.
EXAMPLES OF DUTIES:
ESSENTIAL FUNCTIONS:
* Foot patrol of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Evaluate situations and make logical decisions on how to proceed and direct work.
* Supervision of shift.
* Maintain order in the hotel; deal with door lock problems coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, associates, patrons and property.
* Answer security telephone and safety hotline calls and respond in a timely manner based on priority. Prepare schedules and relate relevant information on house count, conventions, arrivals and departures from each shift.
* Supervise and coordinate all fire safety issues. Conduct training and selection of all deputy fire safety directors. Be familiar with all applicable laws and codes to ensure proper compliance.
* Memorize and monitor life safety system including accurate layout of entire building, locations of stand pipes, fire extinguishers, complete alarm reports and checks and report any pertinent information from each shift.
* Observe monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly. Administer CPR and First Aid.
* Position will required covering AM, PM and Overnight Shifts.
OTHER:
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.
Regular attendance in conformance with the standards, which may be established by Doral Golf Resort & Spa from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the industry, that we are in a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company:
* Supervise all investigations performed on shift.
* Provide accurate information to in inquirers for directions and hours of operations.
* Receives, record and secure found property. Research and respond to guests inquiries for lost property
* Assist guests with door lock and in room safe problems using moderately complex hand held electronic apparatus.
* Escort guests and associates as required to parking lots.
* Make recommendations and assist in decisions regarding staffing levels, and discipline on shift.
* Other duties as assigned by Director.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
* Thorough knowledge of the floor plans and layout of the building(s), function rooms, and working knowledge of the City and surrounding area.
* Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
* Ability to read, listen and communicate effectively in English both verbally and in writing in order to prepare official memorandum and correspondence as well as provide clear and meaningful instructions, guidance and counseling to all associates.
* Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
* Hearing and visual ability to observe and detect signs of emergency situations.
* Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
* Ability to follow written and or verbal instructions.
* Ability to grasp, lift and/or carry or otherwise move goods weighing up to 50 lbs. sufficient m manual dexterity in hands.
* Ability to climb stairs and ladders at a rapid pace
* Ability to perform duties within extreme temperature ranges.
PHYSICAL REQUIREMENTS:
Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours;
Constant - 6-8 hours
Physical Activity Frequency
Sitting Frequent
Walking Constant
Climbing stairs Frequent
Standing Constant
Crouching/Bending/Stooping Frequent
Reaching Frequent
Grasping Constant
Pushing/Pulling Frequent
Near Vision Constant
Far Vision Constant
Hearing Constant
Talking Constant
Smell Rare
Taste Never
Lifting/carrying (#50 lbs) Frequent
Travel Rare
OTHER DUTIES:
Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.
SAFETY REQUIREMENTS:
OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: None.
QUALIFICATION STANDARDS:
EDUCATION
High School Diploma.
EXPERIENCE
Prior law enforcement, security or military experience.
LICENSES OR CERTIFICATES
None
GROOMING
All associates must maintain a neat, clean and well-groomed appearance (specific standards available).
OTHER
Additional language ability preferred.
Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
$29k-37k yearly est. 8d ago
Membership First Assistant Golf Professional
Trump Hotel Collection 4.4
Trump Hotel Collection job in Doral, FL
As the Membership 1st Assistant Golf Professional, you will ensure that each golf member is provided a warm welcome and sense of genuine care when entering the golf/membership area with in the golf operation. This position would ensure that each golf member is fully aware of the golf sequence of service and provide any number of services to assist them along in the process.
EXAMPLES OF DUTIES:
ESSENTIAL FUNCTIONS:
* Display a professional appearance and attitude, and remain courteous to members at all times.
* Conduct daily walk threw of membership clubhouse to ensure all standards are met including organization and overall cleanliness.
* Oversee and maintain all standards of the locker room operation in the membership club house. Work and develop locker room team to ensure overall cleanliness and quality of all items are in line with Trump Brand Standards.
* Design and implement teaching programs of all levels at the club to further promote the game of golf. This is to include Women's and junior programs, weekly clinics, golf instruction seminars, and the development of teaching reputation within the club.
* Build a rapport with the membership on a daily basis to include playing golf with members, actively pursuing daily interaction on the driving range tee and 1st tee of golf courses, daily rounds on the golf course to ensure member experience is at a high level, and enforce all resort and club polices.
* Weekly, monthly, quarterly, and annual responsibility for entire GHIN Handicap management system within the club. Audits and overall maintenance to ensure program is being utilized and updated to ensure accurate information.
* Support Head Golf Professional in handling all Men's and Women's Golf Events throughout the year.
* Monitor and react to all items operational that help the club maintain all its financial and budgetary goals for the year.
* Responsible for daily organization and maximization of tee sheet for member designated course.
* Perform efficiently and effectively the opening and closing membership procedures daily to ensure a well maintained and professional membership operation.
* Provide a warm welcome to golf members and guests who are entering the member clubhouse and immediately inquire as to how we can offer assistance or support.
* A complete 360 degree awareness of member activity is required to ensure members are provided warm welcome as they are entering the membership clubhouse.
* Build rapport with golf members when time permits by inquiring about their day and informing them of the clubs golf tournaments/groups, activities and offerings.
* Provide member registration service at the membership check in counter by confirming their reservation, course, and time.
* Follow appropriate accounting LSOP's with cash handling, bank contracts, Credit Card information, customer information.
* Educate golf members and guests about the Doral history, course information, amenities that are offered, and when asked provide golf professional support regarding the game and our industry.
* Provide an outline of the golf sequence of service to include offering ice/water, explaining where their clubs are located, informing them of the driving range location, and the assisting with their desired next steps.
* Coordinate with the Golf Services team the members golf bag location and set up to expedite the process.
* Manage the tee time reservation system and the daily tee sheet to promote the maximization of golf revenue along with the best guest experience.
* Partner with the starter from each golf course to update daily any day of tee time additions, changes, or cancellations.
* Maintain cleanliness of the inside and surrounding membership clubhouse area to include patio, ceiling tiles, windows, mirrors, membership counter, and designated floor space
* Contact necessary departments via radio or phone with any member concerns or challenges to ensure immediate membership recovery and problem resolution.
* Organize the Daily Leader on Duty report to summarize any member challenges or operational follow ups from the day. Report out at the close of business each day to membership management team.
* Professionally wear and promote the uniform program to guests.
* Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation experience.
OTHER:
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.
Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the industry, that we are in a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
* Provide support to golf reservations via telephone inquiries regarding the golf operation and tee times.
* Provide merchandising support, inventory management, count and fill organization to the golf shop buyer.
* Provide retail sales support to guests and retail sale team members to maximize the golf shop retail sales volume.
* Provide locker room service support to golf guests and coordinate any spike replacements, shoe polish/shine, locker check outs or luggage storage needs.
SAFETY REQUIREMENTS:
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
PHYSICAL REQUIREMENTS:
Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours;
Constant - 6-8 hours
PHYSICAL REQUIREMENTS:
Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours
Physical Activity Frequency
Sitting Occasional
Walking Frequent
Climbing Rare
Crouching/Bending/Stooping Frequent
Reaching Frequent
Pushing/Pulling Occasional
Near Vision Constant
Far Vision Constant
Hearing Constant
Talking Constant
Lifting/Carrying (up to 50 lbs) Frequent
OTHER DUTIES:
Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.
QUALIFICATION STANDARDS:
EDUCATION
High School diploma or equivalent.
PGA Class A Certification Required
EXPERIENCE
Previous experience working at a high end private club facility
GROOMING/UNIFORMS
All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
$23k-34k yearly est. 8d ago
Engineer-General Maintenance-Full Time *$500 Sign-on Bonus
Trump Hotel Collection 4.4
Trump Hotel Collection job in Doral, FL
$500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. Maintains the guest rooms, public space and back of the house areas in good repair by performing various tasks related to a variety of trades including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained resort.
EXAMPLE OF DUTIES:
ESSENTIAL FUNCTIONS:
* Inspect guestrooms, public space and back of the house for areas to repair, touch up or replace.
* Repairs, or replace items such as light bulbs, lamps, switches, outlets, faucets, toilets, hardware, filters, paint, furniture, wall coverings, caulking, grouting or other miscellaneous items.
* Assists other department associates in the systematic application of the preventive maintenance program.
* Makes records of repairs made, or areas needing further attention.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
* Maintains inventory of supplies needed to perform job function.
* Reports major repairs and items that cannot be repaired to the dispatcher for further action and if necessary, place a room out of order.
* Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervisor, such as water proofing, shop clean up and labeling of hazardous materials.
*
PHYSICAL REQUIREMENTS:
Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours
Physical Activity Frequency
Sitting Occasional
Walking Constant
Climbing stairs Frequent
Crouching/Bending/Stooping Frequent
Reaching Frequent
Grasping Frequent
Pushing/Pulling Frequent
Near Vision Constant
Far Vision Constant
Hearing Constant
Talking Frequent
Smell Frequent
Lifting/Carrying (#50+ lbs.) Occasional
Travel Never
OTHER DUTIES:
Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position.
SAFETY REQUIREMENTS:
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The resort will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Leader.
ORGANIZATIONAL RELATIONSHIPS:
Positions directly reporting to this position (titles):
None
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
* Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry.
* Basic mechanical aptitude for operation and repair of resort equipment.
* Working knowledge of basic hand and power tools.
* Ability to read, listen and communicate effectively in English.
* Mathematical skills in order to communicate with co-workers fully comprehend job assignments and perform accurate simple arithmetic functions.
QUALIFICATION STANDARDS:
EDUCATION:
High School graduate or equivalent preferred.
EXPERIENCE:
Basic experience in maintenance trades, including electrical, plumbing, mechanical and carpentry.
LICENSES OR CERTIFICATES:
Ability to obtain any government required license or certificate. CPR certification and/or First Aid
training preferred.
GROOMING/UNIFORMS:
All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
Full Time - AM & PM Shift
$29k-38k yearly est. 60d+ ago
Banquet Houseperson - *$500 Sign-on Bonus
Trump Hotel Collection 4.4
Trump Hotel Collection job in Doral, FL
* $500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. To manually set up, break down, clean and service all meeting rooms in accordance with Trump National Doral - Miami 's Service Standards.
EXAMPLES OF DUTIES:
* Move chairs stacked 10 high.
* Roll tables that are 72" in diameter.
* Push staging and place according to direction from supervisor.
* Push dance floor carts and place according to direction from supervisor.
* Vacuum floors.
* General cleaning.
ESSENTIAL FUNCTIONS:
* Communicate with supervisor throughout shift to be aware of the work.
* Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms.
* Supply and replenish meeting rooms with clean glasses and fresh water.
* Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function.
* Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times.
Other:
Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort.
Due to the industry that we are in a need will occur for each associate to provide, "Excellent Service".
Our goal is to ensure that we are maximizing customer satisfaction and as result there will be times when our associates in Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a Combination of the following supportive functions, with the percentage of time performing each Function to be solely determined by the supervisor based upon the particular requirements of the Resort.
* Perform and general cleaning tasks using standard resort cleaning products as assigned by the
Supervisor to adhere to health standards.
* Perform other duties as requested, such as cleaning up unexpected spills, or special guest
requests.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
* Knowledge of various types of equipment and set up styles used in the meeting rooms. For
example: different table types (round, schoolroom, etc.).
* Ability to lift and move multiple tables and chairs and podiums weighing up to 80 lbs.
through a crowded room. This position requires considerable physical activity on a continuous
basis throughout the shift for room set up and break down.
* Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck
weighing a maximum of 500 Lbs and up.
PHYSICAL REQUIREMENTS:
Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours;
Constant - 6-8 hours
Physical Activity Frequency
Sitting Rare
Walking Constant
Climbing stairs Constant
Crouching/Bending/Stooping Constant
Reaching Constant
Grasping Constant
Pushing/Pulling Constant
Near Vision Constant
Far Vision Constant
Hearing Constant
Talking Constant
Smell Rare
Taste Rare
Lifting/Carrying(# lbs) - up to 50 lbs. Constant
Travel Rare
OTHER DUTIES:
Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.
SAFETY REQUIREMENTS:
OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety:
Associates will be trained in the proper use and care of assigned PPE. The resort provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Leader.
QUALIFICATION STANDARDS:
Education:
Any combination of education and experience equivalent to grade school or any other combination of education training or experience that provides the required knowledge, skills and abilities.
Experience:
No prior experience required. Prior hospitality experience preferred.
Licenses or certificates:
CPR Certification and/or First Aid training preferred.
Grooming:
All Associates must maintain a neat, clean and well groomed appearance (specific standards available).
Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
$21k-29k yearly est. 60d+ ago
Purchasing Storeroom Clerk - Full Time
Trump Hotel Collection 4.4
Trump Hotel Collection job in Doral, FL
Accepts all purchased products into the resort, verifying accuracy of deliver to purchase orders. Maintains storeroom in accordance to standards and rotates stock accordingly. Issues and delivers items to departments in accordance with the requisition policies and procedures. Conducts inventories.
EXAMPLE OF DUTIES:
* Assist the Storeroom Manager/Supervisor in the daily operation of the storeroom. Receives and places products in their assigned storeroom location in an organized manner. Checks items received against purchase orders to verify accuracy of the order. Rotates perishable stock so that all food items are fresh.
* Issues and delivers products from the Storeroom to Departments. Check each item on the requisitions which may involve weighing, counting, verifying each item and checking them against specifications to verify accuracy and approvals for the order.
* Conducts inventories as directed. Ensure all food, beverage and general merchandise items are listed on inventory lists.
OTHER:
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort.
Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
* Participate in hotel/department meetings.
* Perform any general cleaning tasks using standard hotel cleaning products to adhere to health standards.
* Perform other duties as requested by manager or special guest requests.
PHYSICAL REQUIREMENTS:
Frequency Key:
Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours
Physical Activity Frequency
Physical Activity Frequency
Sitting Occasional
Walking Constant
Climbing stairs Occasional
Crouching/Bending/Stooping Frequent
Reaching Frequent
Grasping Frequent
Pushing/Pulling Frequent
Near Vision Frequent
Far Vision Rare
Hearing Frequent
Talking Frequent
Smell Frequent
Lifting/Carrying Frequent up to 50 pounds
Travel Rare
OTHER DUTIES:
Assimilate into Trump National Doral - Miami standards through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.
SAFETY REQUIREMENTS
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
QUALIFICATION STANDARDS:
Education:
High school diploma or equivalent preferred.
Experience:
Some work experience in related field preferred.
Grooming:
All associates must maintain a neat, clean and well groomed appearance (specific standards available).
Other:
Additional language ability preferred.
$20k-27k yearly est. 60d+ ago
Housekeeping Supervisor - Full Time*$500 Sign-on Bonus
Trump Hotel Collection 4.4
Trump Hotel Collection job in Doral, FL
* $500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. Responsibilities include supervising, training and inspecting the performance of assigned Room Attendants, Turndown Attendants, and Housemen, ensuring that all procedures are completed to the Trump National Doral Miami standards.
EXAMPLES OF DUTIES:
ESSENTIAL FUNCTIONS:
* Ensure customer satisfaction from arrival to departure in accordance to standards and procedures manual.
* Promote and recognize opportunities to provide guest service above and beyond all expectation
* Monitor correct handling of all guest requests
* Ensure that cleanliness and service standards are maintained in all areas of responsibility.
* Work closely with the engineering department by reporting all work orders as soon as possible
* Monitor and maintain a safe environment for all employees
* Provide daily updates to the Director of Housekeeping on progress and status of each area of responsibility
* Complete all required forms (room status, discrepancy, late check outs, employee competencies and reviews, lateness and absenteeism daily
* Maintain correct inventories of all OS&E items
* Complete all special projects in a timely manner
* Be an active team player with a hands-on approach when manpower is in shortage
* Ensure all equipment and cleaning supplies are used correctly and in accordance with safety and security standards to guarantee employee safety
* Inspect all late check outs, VIP turndown and random turn downs nightly on PM shift
* Assist Director of Housekeeping in all employee motivational and training programs
* Train employees in maintaining clean, organized and properly stocked work areas and equipment
* Train employees to be perfectly groomed at all times
* Train and monitor room attendants daily to ensure that standards of service and cleanliness are understood and followed
* Communicate accurate information actively and in a timely manner to all colleagues
* Give feedback to employees in a positive and encouraging manner in order to maintain an overall high performance.
* Recognize and report all missing, damaged or sub-standard fixtures and equipment
* Inspect all assigned guestrooms, both occupied and vacant. Ensure all general cleaning, preparation for VIP's early arrivals and special cleaning requests are done on time and according to standard
* Ensure all items are in place in guestrooms
* Monitor and maintain perfect cleanliness in all public areas responsible
* Monitor and maintain all back of the house areas
* Use correct cleaning chemicals for designated surfaces according to OSHA regulations.
* Assign all rooms needed to be serviced to the room attendant under direct supervision; assign the hallways, and stairwells, to the house person under direct supervision; and monitor special projects when applicable.
* Inspect linen and linen closets, ice machines, hallways, elevators, and stairwells on a daily basis and ensure linen closets are locked and secure while not in use.
* Assist the housekeeping manager in holding Daily Meetings (Trump Talk) for staff.
* Assist with administering disciplinary action, as needed, either verbal or written warning.
* Reinforce training of all newly hired employees according to company policy and procedures.
* Report and document (written and photos) of damages to guest rooms, corridors, or equipment to housekeeping dispatcher.
* Respond to guest comments, requests, and complaints and keep management apprised of outcome.
* Inspect rooms, completed report turned in to housekeeping dispatcher and /or load into automated property management systems. Verify status reports; and check DND rooms.
* Monitor lost and found program.
* Participate in monthly inventory and ordering monthly supplies.
* Approve and perform room's inspection before it returns to inventory.
* Responsible for performing daily room attendant inspections, and housemen.
* Ensure cleanliness standards throughout the hotel are in line with Trump National Doral Miami standards.
OTHER:
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.
Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
* Provide customer service to guests (internally/externally), including information about hotel services, activities, and local attractions.
* Promote associate loyalty and empowerment.
* Communicate and coordinate with housekeeping dispatchers the repair and maintenance engineering programs as related to guestrooms and public areas.
* Monthly linen inventory
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
* Ability to communicate orally and verbally in English with staff and outside entities. Certain positions will require the ability to read and write in English as well.
* Read, write and speak English fluently. Knowledge of other languages, especially Spanish is a plus.
* Knowledge of inventories, scheduling and productivity.
* High school math level required.
* Ability to communicate effectively with the public and other associates verbally and in written form.
* Ability to understand commands, questions, and instructions from managers and co-workers.
* Ability to inspect up to 96 rooms per day.
* Ability to clean rooms, when needed.
* Physically able to move and / or operate large objects, such as: maid's carts, suite furniture, large carts of linen, vacuum cleaners and boxes of inventory.
* Ability to follow and enforce all hotel standards, including safety procedures/standards and able to recognize and act in emergency situations.
* Ability to navigate through various computer applications.
* Ability to communicate using a telephone, radio, and iPod device.
PHYSICAL REQUIREMENTS:
Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours;
Constant - 6-8 hours
Physical Activity Frequency
Sitting Occasional
Standing / Walking Frequent
Climbing stairs Frequent
Crouching/Bending/Stooping Occasional
Reaching Occasional
Grasping Frequent
Pushing/Pulling up to 80+ Occasional
Near Vision Constant
Far Vision Constant
Hearing Constant
Talking Frequent
Smell Frequent
Lifting/Carrying(# lbs) -Up to 50 lbs Occasional
Travel Rare
OTHER DUTIES:
Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.
SAFETY REQUIREMENTS:
OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety:
* Latex and / or rubber gloves
* Closed toe and heel shoes
* Safety glasses
Associates will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
QUALIFICATION STANDARDS:
EDUCATION
High School graduate or equivalent preferred
EXPERIENCE
1-2 years as Housekeeping Supervisor with experience in hotel preferred.
4 or more years of hotel housekeeping experience.
LICENSES OR CERTIFICATES
Special licenses or certificates are not required but considered a plus.
GROOMING
All associates must maintain a neat, clean and well-groomed appearance as specified in hotel (specific) standards.
Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
Full Time Position
$27k-38k yearly est. 60d+ ago
Runner-Housekeeping Full Time *$500 Sign-on Bonus
Trump Hotel Collection 4.4
Trump Hotel Collection job in Doral, FL
* $500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. Clean and maintain all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring resort's standards of cleanliness. Provide linen supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and Floor Supervisor.
EXAMPLES OF DUTIES:
ESSENTIAL FUNCTIONS:
* Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Clean designated areas with proper chemicals, tools and equipment:
* Guest room floor corridors
* Floor closets
* Service corridors
* Elevators, tracks and landings
* Guest laundry room
* Guest vending areas
* Stairwells
Maintain complete knowledge of correct maintenance and use of equipment.
Use equipment only as intended. Polish all woodwork.
* Remove all dust, debris and foreign particles from upholstered furniture, including crevices and under cushions. Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, air vents. Clean all lamps light fixtures and light switches; check for proper working condition. Remove dust, spots and smears from windows, frames and ledges; wash windows as assigned. Remove dust, grease and smears from house/public phones and reposition properly. Remove dust on drapes weekly and realign to correct position daily. Inspect condition of planters and plants; remove debris, polish planters. Remove dust, dirt, marks and fingerprints from doors and door frames. Remove stains, scuff marks, and dust from baseboards, ledges and corners. Polish all brass surfaces.
* Review assignment sheet and update completed assignments. Check with Floor Supervisor and Housekeeping office for additional assignments throughout the shift. Organize work duty priorities.
* Review assigned area and complete general removal of any trash or debris on floors.
* Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Be familiar with all resort services/features and local attractions/activities to respond to guest inquiries accurately. Resolve guest complaints, ensuring guest satisfaction.
* Provide timely delivery of any items requested by guests. Retrieve items from guest rooms and return to proper storage areas. Transport guest laundry and dry cleaning to correct guest rooms. Handle guest requests for shoe shines as assigned; retrieve shoes from guest room, shine shoes and return to guest room. Report any damages or maintenance problems to the Supervisor. Turn over any lost and found items to the Supervisor. Ensure security of guest room access and resort property.
OTHER:
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort.
Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
* Attend all mandatory meetings.
* Report all suspicious persons or activities, hazardous conditions, etc. to Safety/Security Department.
* Provide general public assistance, instruction and/or guidance for guests and associates safety in the event of an emergency.
* Complete all other duties as assigned by supervisor to include cross training.
* Keep work area neat and organized.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
* Ability to communicate orally and verbally in English with staff and outside entities. Certain positions will require the ability to read and write in English as well.
* Knowledge of chemical cleaning agents and operation of various cleaning equipment.
* Ability to extend arms, scrub, bend, stoop, stand, and walk in public areas for extended periods of time.
* Ability to understand and follow directions, and perform job functions with limited supervision.
PHYSICAL REQUIREMENTS:
Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours;
Constant - 6-8 hours
Physical Activity Frequency
Sitting Rare
Walking Constant
Climbing stairs Constant
Crouching/Bending/Stooping Frequent
Reaching Frequent
Grasping Constant
Pushing/Pulling up to 100 lbs. Frequent
Near Vision Constant
Far Vision Constant
Hearing Frequent
Talking Frequent
Smell Frequent
Lifting/Carrying (# lbs) up to 75lbs Frequent
Travel Never
OTHER DUTIES:
Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.
SAFETY REQUIREMENTS:
OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety:
* Proper clothing, safety equipment (i.e. gloves, safety shoes, back belt, etc)
Associates will be trained in the proper use and care of assigned PPE. The resort provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Leader.
QUALIFICATION STANDARDS:
EDUCATION
High School graduate or equivalent preferred
EXPERIENCE
Previous janitorial experience preferred. Knowledge of floor buffer, extractor operation
LICENSES OR CERTIFICATES
None
GROOMING
All associates must maintain a neat, clean and well-groomed appearance (specific standards available).
Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
$23k-31k yearly est. 60d+ ago
Steward - Full Time *$500 Sign-on Bonus
Trump Hotel Collection 4.4
Trump Hotel Collection job in Doral, FL
* $500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. Clean, transport, store and generally maintain all kitchen cookware and restaurant/banquet service utensils. Clean floors, windows, walls, ceilings and equipment associated with Food & Beverage operation or as otherwise directed by supervisors.
EXAMPLES OF DUTIES:
ESSENTIAL FUNCTIONS:
* Ensure that all food service equipment is properly cleaned, stored, maintained and supplied; clean and maintain kitchen floors, walls, ceilings and equipment; properly dispose of waste materials.
* Make sure all duties are complete and ready for next shift.
* Participate in training programs and education relevant to duties.
* Assist kitchen chefs with basic food preparation.
* Ensure service equipment is delivered on time for F&B events.
OTHER:
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.
Regular attendance in conformance with the standards, which may be established by Doral Golf Resort & Spa from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service." Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
* Perform general/routine cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.
* Clean and dry floors to prevent slip/fall accident or injuries.
* Perform other duties as requested, such as moving supplies and equipment, cleaning up spills, etc.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
* Ability to read, listen and communicate effectively in English.
* Ability to transport heavy objects through crowded rooms safely.
PHYSICAL REQUIREMENTS:
Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours
Physical Activity Frequency
Sitting Rare
Walking Constant
Climbing stairs Frequent
Crouching/Bending/Stooping Frequent
Reaching Constant
Grasping Constant
Pushing/Pulling Constant
Near Vision Frequent
Far Vision Occasional
Hearing Constant
Talking Frequent
Smell Constant
Lifting/Carrying (# lbs) - up to 50 lbs Frequent
Travel Never
OTHER DUTIES:
Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.
SAFETY REQUIREMENTS:
OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety:
* Safety Shoes (slip resistant)
* Use of gloves/mitts (latex, vinyl, plastic, fabric, metal )
* Back belts for heavy lifting
* Aprons
Associates will be trained in the proper use and care of assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your leader.
QUALIFICATION STANDARDS:
EDUCATION
High School graduate or equivalent preferred.
EXPERIENCE
At least 1 year experience in a food service position preferred.
LICENSES OR CERTIFICATES
Must be able to obtain state health department certificate for food safety, sanitation.
GROOMING
All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
$18k-24k yearly est. 60d+ ago
Banquet Chef
Trump Hotel Collection 4.4
Trump Hotel Collection job in Doral, FL
Coordinate, plan and supervise the production, plating and presentation of the food at all Banquet events in a cost effective, safe manner to meet/exceed guest expectations and attract future business. Responsible for the daily production of all banquet food. Assists in the creation and recommends menu changes. Recommends and implements procedural/production changes.
EXAMPLES OF DUTIES:
ESSENTIAL FUNCTIONS:
* Supervise activities of assigned staff, communicate goals, and assign/schedule work to ensure proper coverage. Communicate and enforce policies and procedures.
* Manage Banquet event orders .
* Recommend and initiate disciplinary or other staffing/human resources-related actions in accordance with company rules and policies. Alert management of potentially serious issues. Assist with employee selection, training and development, and performance coaching.
* Conducts monthly meetings, trainings and safety checks in the department, and documents accordingly
* Develop new menu concepts. Prepare, test, and cost out new menu items.
* Oversee methods of preparation, portion sizes, and timeliness of food preparation; control food usage to minimize waste.
* Inspect the cleanliness of the line floor and kitchen stations. Maintain and strictly abide by proper storage procedures and state sanitation and health regulations. Notify Engineering of any maintenance and repairs needs.
* Review the upcoming days' menus and complete requisitions for food and supplies needed from various storerooms; maintain inventory control procedures.
* Ensure that kitchen is prepared for the upcoming days' work. Ensure that all equipment is in proper operational condition and is cleaned on a regular basis. Assist in determining the minimum and maximum stocks of all food, cooking supplies, and equipment.
* Assist sales, catering, and banquet staffs with banquets, parties and other special events.
* Assist in cooking and food preparation as required.
* Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Banquets, Maintenance, and Guest Services.
* Attends and participates in assigned meetings such as Chefs meetings, BEO meetings, Pre-Con meetings, ETC.
PHYSICAL REQUIREMENTS:
Frequency Key: Rare, Occasional, Frequent, Constant for lifting enter estimated lbs at 10, 25, 50, and 50+
Physical Activity Frequency
Sitting Occasional
Walking Frequent
Climbing Stairs Occasional
Standing Frequent
Crouching/Bending/Stooping Occasional
Reaching Frequent
Grasping Frequent
Pushing/Pulling Occasional
Near Vision Constant
Far Vision Constant
Hearing Constant
Talking Constant
Smell Frequent
Taste Frequent
Lifting/Carrying(# lbs) Occasional - up to 50 lbs.
Travel Rare
OTHER DUTIES:
Assimilate into The Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position.
SAFETY REQUIREMENTS:
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The resort will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Leader.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
* Requires thorough knowledge of the catering and food profession in order to perform non-repetitive analytical work.
QUALIFICATION STANDARDS:
EDUCATION:
High School graduate or equivalent required.
At least 2 year college (associate) degree preferred or
One to two years of post-high school education preferred.
EXPERIENCE:
Three years or more of experience in a culinary /Management position
LICENSES OR CERTIFICATES:
None required
GROOMING/UNIFORMS:
All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
OTHER:
N/A
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
* Assist with the management of the overall kitchen, as requested
Trump National Doral participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
$26k-38k yearly est. 60d+ ago
Credit Manager
Trump Hotel Collection 4.4
Trump Hotel Collection job in Doral, FL
To establish and maintain credit policies and procedures and assist in all phases of the resort's credit process. ESSENTIAL FUNCTIONS: * Collect on delinquent accounts by preparing, researching, making calls, and following up either by correspondence or additional telephone calls. Maintain files and detailed call reports for collection activity.
* Process all credit applications for direct billings. Review billing and references in order to determine credit status. Assist departments in resolving billing procedures.
* Establish and enforce credit policies and procedures to increase sales and keep debts at a minimum.
* Conduct weekly staff meetings to go over schedules, group arrivals, new resort policies and discuss any problems or suggestions.
* Handle monthly write-offs and return checks. Refer accounts for outside collection activity.
OTHER:
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort.
Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
* Attend monthly meetings.
* Maintain open line of communication between guests, associates and management.
* Assist in other areas of credit/finance as assigned by Leader or Director.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
* Excellent oral and written communication skills.
* Excellent organization skills, ability to work well under pressure.
* Excellent computer skills.
* Understanding of all aspects of the credit process within the resort.
* Strong interpersonal skills.
PHYSICAL REQUIREMENTS:
Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours;
Constant - 6-8 hours
Physical Activity Frequency
Sitting Frequent
Walking Frequent
Climbing stairs Frequent
Standing Constant
Crouching/Bending/Stooping Frequent
Reaching Frequent
Grasping Constant
Pushing/Pulling Frequent
Near Vision Constant
Far Vision Constant
Hearing Constant
Talking Constant
Smell Occasional
Taste Never
Lifting/carrying (#50 lbs) Occasional
Travel Rare
OTHER DUTIES:
Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.
SAFETY REQUIREMENTS:
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The resort will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your leader.
QUALIFICATION STANDARDS:
EDUCATION
High School Diploma or equivalent required. College degree preferred.
EXPERIENCE
Two years of experience in resort finance.
LICENSES OR CERTIFICATES
None
GROOMING/UNIFORMS
All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
OTHER
Additional language ability preferred.
Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
$33k-43k yearly est. 21d ago
Golf Shop Manager
Trump Hotel Collection 4.4
Trump Hotel Collection job in Doral, FL
Manages, directs and organizes Golf Shop operations to maintain/achieve revenue goals, quality, service, merchandising and marketing to maximize profits through outstanding guest experience. ESSENTIAL FUNCTIONS: * Supporting, training, and developing all golf shop staff according to Trump National Doral Miami policies, service standards and guidelines.
* Support all supervisors with leading associates.
* Responsible for overall guest experience in the golf shop. Focus on golfer/guest experience from arrival to golf shop to departure.
* Assists managing records and other administrative functions of the department:
* PO's, invoicing, etc when necessary
* Ensure golf shop staff is well verse on the golf package billing process.
* Interviews, hires, trains, directs and supervises staff for the purpose of delivering 5 star service standards and a high quality golf experience.
* Golf Shop Supervisor(s)
* Asst Pros / Golf Desk Attendants
* Retail Attendants in Golf Shop
* Oversees the scheduling of staff to ensure proper coverage is maintained based on the volume of play and groups. Establishes customer service standards and ensures that the proper LSOP's are followed for each area.
* Ensures the maintenance and appealing merchandising of the retail shop.
* Assists and oversees in inventories.
* To ensure proper inventory levels in Golf Shop (with Director of Retail):
* Manage Open to Buy in Golf Shop
* Manage Markdowns
* Organize and execute special promotions, displays and events to maximize revenue, profit and guest experience
* Respond to guest comments and charge disputes.
* Initiating changes to improve the operation.
OTHER:
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.
Regular attendance in conformance with the standards, which may be established by Trump National
Doral Miami from time to time, is essential to the successful performance of this position. Associates with
Irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
* Assist guests with purchases of merchandise including; cash handling, refunds, exchanges, room charges, employee discounts, promotions, credit card purchases, daily shift deposits
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
* Ability to supervise people effectively.
* Perform math calculations with the use of a calculator.
* Use a computer, telephone in accordance with Trump standards.
* Constant attention to detail: cash handling, marking merchandise, inventory and understanding cost coding.
* Capacity to work a variety of hours due to constantly changing business demands.
* Ability to stand for extended periods of time and continuously performs the essential job functions.
* Ability to effectively deal with internal and external customers with tact and diplomacy.
PHYSICAL REQUIREMENTS:
Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours;
Constant - 6-8 hours
Physical Activity Frequency
Sitting Occasional
Walking Constant
Climbing Stairs Frequent
Crouching/Bending/Stooping Constant
Reaching Constant
Pushing/Pulling Occasional
Near Vision Frequent
Far Vision Frequent
Hearing Constant
Talking Constant
Lifting/Carrying(15 lbs) Occasional
Travel Occasional
OTHER DUTIES:
Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.
SAFETY REQUIREMENTS:
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
QUALIFICATION STANDARDS:
PGA Class A Member
EDUCATIONEXPERIENCE
Must have at least 4 years in the Golf Business
LICENSES OR CERTIFICATES
N/A
GROOMING/UNIFORMS
All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
OTHER
Ability to communicate effectively with the public and other associates
Trump National Doral participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
$23k-32k yearly est. 10d ago
Front Office Agent - Full Time*$500 Sign-on Bonus
Trump Hotel Collection 4.4
Trump Hotel Collection job in Doral, FL
* $500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. Ensure the guest experience is seamless during the arrival and departure process and throughout the stay. Acquaints each guest with room and features.
EXAMPLE OF DUTIES:
ESSENTIAL FUNCTIONS
* Completes VIP registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Ensures guest knows location of room, and arranges for associate to accompany guest to room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest.
* Work with Leader to ensure rooms and services are correctly accounted for within guest statement. Properly accounts for complimentary services provided by the resort, for the guest. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment. Converts foreign currency at current posted rates.
* Greets guests immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, listen to understand requests, responds with appropriate action and provides accurate information such on outlet hours, special VIP programs, events, etc.
* Receives special requests from guests, and forwards requests to appropriate associates for decisions and actions. Establish food safety/sanitation standards in compliance with federal and state regulations.
* Promptly answers the telephone and web inquiries. Inputs messages into the computer and tells other associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items as requested.
* Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listens and extends assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remains calm and alert especially during emergency situations and heavy resort activity. Plans and implements detailed steps by using experienced judgment and discretion.
Other
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort.
Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position.
Due to the industry that we are in a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in Operations will call upon us for support in order to ensure customer satisfaction occurs.
When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained Assimilate into Trump National Doral - Miami Culture Standards through understanding, supporting and participating in all elements of our Trump Cornerstones. Demonstrate working knowledge of the service standards.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
* Attempts to communicate with guest in guest's native language.
* Remains calm and alert, especially during emergency and/or heavy resort activity, and resolve complications such as location changes or credit issues.
* Summons associates to escort guests to/from their rooms as appropriate.
* Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest.
* Operates various office machines.
PHYSICAL REQUIREMENTS:
Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours
Physical Activity Frequency
Sitting Occasional
Walking, standing Constant
Crouching/Bending/Stooping Occasional
Pushing/Pulling Occasional
Stooping Constant
Lifting and carrying Occasional up to 20 pounds.
Reaching Constant
Grasping Constant
Talking Constant
Hearing Constant
Near Vision Constant
Far Vision Constant
Smell Rare
Travel Rare
OTHER DUTIES:
Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the cultural standards.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
* Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
* Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
* Ability to read, listen and communicate effectively in English, both verbally and in writing.
* Ability to access and accurately input information using a moderately complex computer system.
QUALIFICATION STANDARDS
EDUCATION
High school graduate or equivalent required. Four year college degree preferred.
EXPERIENCE
One to two years of prior guest service experience are preferred. Prior hospitality experience also preferred. Ability to speak multiple languages is desirable.
GROOMING
All associates must maintain a neat, clean and well-groomed appearance (specific standards available).
Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
$23k-30k yearly est. 60d+ ago
Bell Captain - Full Time*$500 Sign-on Bonus
Trump Hotel Collection 4.4
Trump Hotel Collection job in Doral, FL
Provides guidance and leadership as Guest Service Supervisor and ensure consistent quality of guest service is provided to all guests in accordance with Trump National Doral - Miami Group culture standards. ESSENTIAL FUNCTIONS
* Assign and instruct Guest Service Attendants in details of work. Observe performance and encourage improvement. Monitor lobby traffic to make staffing adjustments accordingly.
* Manage guest services operations.
* Resolve guest complaints by conducting thorough research of the situation and the most effective resolution. Authorize revenue allowances to remedy problems only after alternative solutions have been offered.
* Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Trump National Doral - Miami Group culture standards.
* Monitor performance of staff with performance evaluations and discipline issues. Make recommendations for training related issues when inconsistencies develop.
OTHER:
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.
Regular attendance in conformance with the standards, which may be established by Doral Golf Resort & Spa from time to time, is essential to the successful performance of this position.
Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service." Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
* Ensure guest reservation policies, standards and procedures are met. Ensure the effective resolution of any complaints/challenges. Ensure housekeeping procedures are efficiently followed and any issues immediately resolved. Ensure guest check-in/check-out procedures are efficiently followed and any issues immediately resolved. Ensure Food and Beverage quality and experience processes adhere to brand standards.
* Meet with guests to resolve service breakdowns to their satisfaction and aid in meeting special guest requests working closely with Attaché and other key departments.
* Coordinate processes that align marketing, resort operations and revenue management to enhance profitability and overall guest satisfaction.
PHYSICAL REQUIREMENTS:
Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours
Physical Activity Frequency
Sitting Frequent
Walking Frequent
Climbing Stairs Occasional
Crouching/Bending/Stooping Occasional
Pushing/Pulling Occasional
Reaching Constant
Grasping Frequent
Talking Constant
Hearing Constant
Lifting/Carrying Occasionally up to 25lb.
Near Vision Constant
Far Vision Constant
Smell Occasional
Travel Occasional
OTHER DUTIES
Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.
SAFETY REQUIREMENTS
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your leader.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
* Knowledge of computer systems for registration, reservations and back up systems.
* Mathematical comprehension to understand and interpret numbers as they apply to operations.
* Ability to read, write, speak and understand the English language to communicate with guests and associates.
* Ability to develop subordinates to enhance advancement in the resort and corporation.
* Ability to effectively deal with internal guests and external guests, which requires tact, patience, and diplomacy.
* Knowledge of basic sanitation requirements/controls and applications of relevant chemicals.
*
EXPERIENCE
Experience in a Supervisory role.
QUALIFICATION STANDARDS
EDUCATION
High school graduate or equivalent required. Four year college degree preferred.
EXPERIENCE
Minimum of 3-5 years Front Office, Guest Services and/or Housekeeping management experience for major Resort Company in a similar size operation.
LICENSES OR CERTIFICATES
CPR Certification and/or First Aid Training preferred. Ability to obtain any government required license or certificates.
GROOMING/UNIFORMS
All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
OTHER
Additional language ability preferred.
* $500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment.
Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
$23k-31k yearly est. 60d+ ago
Barista - Full Time
Trump Hotel Collection 4.4
Trump Hotel Collection job in Doral, FL
Greets and takes guests orders for beverages and/or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction. Upsells additional items to enhance profitability. Enters orders into a computerized system and settles check(s) upon completion of order.
EXAMPLES OF DUTIES:
ESSENTIAL FUNCTIONS:
Greets guests in a courteous and friendly manner, promotes and documents orders. Makes and/or presents drinks using standard ingredient(s)/recipes and practicing prudent portion control.
* Inputs orders into a register at the point of sale and creates a check for each guest, maintaining accountability for all beverages served.
* Receives cash from guests, makes any change needed, verifies validity of charges,
records charges, and insures vouchers are properly executed, in order to balance all transactions.
* Maintains proper and adequate set-up of the coffee bar on a daily basis. This includes requisitioning, stocking and rotating all products needed.
* Respond to guest complains in a positive and tactful manner, negotiate a compromise and implement solution.
* Locks up and stores all beverages, food and other equipment items, deposits cash drops, secures and balance bank and sign out/in keys.
OTHER:
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Doral Golf Resort & Spa from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of Employment.
Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the manager is to be notified and the level of support that is being requested will be obtained.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
* Attend mandatory meetings.
* Perform general cleaning tasks to adhere to health and safety standards.
* Keep work area clean and organized.
* Complete other duties as assigned by supervisor/manager.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
* Must have basic knowledge of food and beverage preparation and service.
* Basic mathematical skills necessary to operate a cash register make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.
* Basic English language writing skills necessary for completion of requisitions, balance sheets and vouchers.
* Sufficient manual dexterity in hands in order to use a knife, pick up glassware and bottles, scoop ice, mix drinks, and reaches overhead to retrieve stock.
* Ability to read, speak and understand the English language in order to communicate with guests and take orders.
* Ability to remember, recite and promote the variety of menu items.
* Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check.
* Ability to work and stand in a confined space for long periods of time.
PHYSICAL REQUIREMENTS:
Frequency Key: Rare, Occasional, Frequent, Constant for lifting enter estimated lbs. at 10, 25, 50, and 50+.
Physical Activity Frequency
Sitting Rare
Walking Constant
Standing Constant
Climbing stairs Occasional
Crouching/Bending/Stooping Occasional
Reaching Occasional
Grasping Constant
Pushing/Pulling Occasional
Near Vision Constant
Far Vision Constant
Hearing Constant
Talking Constant
Smell Constant
Taste Rare
Lifting/Carrying (# lbs.) Frequent - up to 50 lbs.
Travel Never
OTHER DUTIES:
Assimilate into Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.
SAFETY REQUIREMENTS
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
QUALIFICATION STANDARDS:
EDUCATION
High school graduate or equivalent preferred.
EXPERIENCE
Guest relations/service experience preferred
LICENSES OR CERTIFICATES
Food Service Sanitation certification. CPR/1st Aid certification preferred.
GROOMING/UNIFORMS
All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.