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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Newton, MA | $37,215 | $17.89 |
| 2 | Pasadena, CA | $36,454 | $17.53 |
| 3 | Bellevue, WA | $36,232 | $17.42 |
| 4 | New York, NY | $35,470 | $17.05 |
| 5 | Houston, TX | $32,163 | $15.46 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $87,390 | $42 | - |
| 2 | Customer Liaison | $81,493 | $39 | - |
| 3 | Specialist | $79,440 | $38 | 2 |
| 4 | Customs Consultant | $67,774 | $33 | - |
| 5 | Customer Account Executive | $62,819 | $30 | - |
| 6 | Customer Relationship Specialist | $62,047 | $30 | - |
| 7 | Customer Care Consultant | $54,077 | $26 | - |
| 8 | Service Desk Associate | $53,772 | $26 | - |
| 9 | Customer Service Senior Associate | $53,287 | $26 | - |
| 10 | Customer Solutions Specialist | $52,619 | $25 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | TD Auto Finance | $41,105 | $20 | - |
| 2 | MetroCorp Bancshares | $39,136 | $19 | - |
| 3 | S&T Ban | $36,109 | $17 | 1 |
| 4 | MetroBank N.A. | $34,718 | $17 | - |
| 5 | Fifth Third Bank | $34,277 | $16 | 168 |
| 6 | First Citizens Bank | $34,030 | $16 | 63 |
| 7 | Comerica | $33,558 | $16 | 10 |
| 8 | Third Federal | $33,229 | $16 | 2 |
| 9 | Commerce Bank | $33,174 | $16 | 7 |
| 10 | Bank of the West | $33,148 | $16 | - |
| 11 | Associated Bank | $33,113 | $16 | 3 |
| 12 | Huntington National Bank | $33,062 | $16 | 172 |
| 13 | Venture Bank | $33,000 | $16 | - |
| 14 | Dollar Bank Federal Savings Bank | $32,900 | $16 | - |
| 15 | Talmer Bancorp | $32,817 | $16 | - |
| 16 | River Valley Financial Bank | $32,582 | $16 | - |
| 17 | California Bank of Commerce | $32,324 | $16 | - |
| 18 | Sterling National Bank | $31,302 | $15 | - |
| 19 | CBC Companies Inc | $31,153 | $15 | - |
| 20 | New Omni Bank | $29,530 | $14 | - |