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Engineering documentation specialist vs product support engineer

The differences between engineering documentation specialists and product support engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an engineering documentation specialist, becoming a product support engineer takes usually requires 4-6 years. Additionally, a product support engineer has an average salary of $90,379, which is higher than the $73,976 average annual salary of an engineering documentation specialist.

The top three skills for an engineering documentation specialist include CAD, engineering drawings and ISO. The most important skills for a product support engineer are product support, technical support, and troubleshoot.

Engineering documentation specialist vs product support engineer overview

Engineering Documentation SpecialistProduct Support Engineer
Yearly salary$73,976$90,379
Hourly rate$35.57$43.45
Growth rate10%2%
Number of jobs57,028201,554
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 66%
Average age4241
Years of experience46

Engineering documentation specialist vs product support engineer salary

Engineering documentation specialists and product support engineers have different pay scales, as shown below.

Engineering Documentation SpecialistProduct Support Engineer
Average salary$73,976$90,379
Salary rangeBetween $52,000 And $103,000Between $67,000 And $121,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Apple
Best paying industry-Technology

Differences between engineering documentation specialist and product support engineer education

There are a few differences between an engineering documentation specialist and a product support engineer in terms of educational background:

Engineering Documentation SpecialistProduct Support Engineer
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 66%
Most common majorBusinessElectrical Engineering
Most common collegeNew York UniversityNorthwestern University

Engineering documentation specialist vs product support engineer demographics

Here are the differences between engineering documentation specialists' and product support engineers' demographics:

Engineering Documentation SpecialistProduct Support Engineer
Average age4241
Gender ratioMale, 47.5% Female, 52.5%Male, 80.7% Female, 19.3%
Race ratioBlack or African American, 4.8% Unknown, 4.0% Hispanic or Latino, 11.8% Asian, 9.7% White, 69.5% American Indian and Alaska Native, 0.2%Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 13.0% White, 69.4% American Indian and Alaska Native, 0.1%
LGBT Percentage4%5%

Differences between engineering documentation specialist and product support engineer duties and responsibilities

Engineering documentation specialist example responsibilities.

  • Manage revision control of the procedures including releasing documents for revision and postings of approve revisions using SharePoint software.
  • Own fully indent BOM data integrity.
  • Work to all current ISO processes and procedures.
  • Research and pull documentation for continuous internal audits and FDA audits.
  • Update pipe spool reports for distribution to all field personnel with revise isometrics and RFI s daily.
  • Prepare layouts, assembly and detail drawings utilizing SolidWorks software for documentation of all existing, new or improve products.
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Product support engineer example responsibilities.

  • Manage Jenkins security by providing specific access to authorize developers/testers using project base matrix authorization strategy.
  • Customize and support the real-time, reporting, and embed portions of the Linux base fleet management system.
  • Support PV & EMC test strategies.
  • Develop the user requirement by programming using java, jdbc.
  • Provide set up and configuration of ISP and browser on all windows platforms.
  • Used Java profilers and debuggers to tune performance of server and find memory leaks.
  • Show more

Engineering documentation specialist vs product support engineer skills

Common engineering documentation specialist skills
  • CAD, 13%
  • Engineering Drawings, 10%
  • ISO, 8%
  • BOM, 6%
  • Autocad, 6%
  • Technical Documentation, 5%
Common product support engineer skills
  • Product Support, 15%
  • Technical Support, 10%
  • Troubleshoot, 6%
  • Customer Service, 5%
  • Customer Support, 5%
  • Database, 4%

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