Fairfield Inn jobs in Smithfield, NC - 47 jobs

Job Description: Hotel Front Desk Associate The Hotel Front Desk Associate is responsible for ensuring the smooth and efficient operation of the front desk, providing exceptional customer service to guests throughout their stay. This proactive and friendly individual is the first point of contact for guests, offering a warm welcome, assisting with check-ins and check-outs, and satisfying guest requests and inquiries. Responsibilities: 1. Guest Service: - Greet guests in a welcoming manner upon arrival, ensuring a positive first impression of the hotel. - Assist guests with check-ins, check-outs, and payment processes, maintaining accuracy and efficiency. - Provide information to guests regarding hotel facilities, services, and local attractions, ensuring guests have a delightful stay. - Handle and resolve guest complaints and problems promptly, ensuring guest satisfaction. - Offer quick and effective responses to all guest inquiries, providing accurate information and guidance. 2. Reservation and Front Desk Operations: - Efficiently process reservations, cancellations, and modifications, applying appropriate rates and discounts while adhering to hotel policies. - Maintain up-to-date knowledge of room availability, rates, packages, and promotions, encouraging upsells and cross-selling opportunities to maximize revenue. - Coordinate with the housekeeping department regarding room status and availability, ensuring prompt and accurate communication. - Assist in processing cash payments, credit card transactions, and relevant paperwork, maintaining proper record-keeping. 3. Administrative Support: - Answer phone calls, take messages, and redirect calls as required, displaying a professional and helpful attitude. - Perform accurate and organized filing of guest registration cards, ensuring efficient retrieval when necessary. - Conduct end-of-day procedures, including reconciling cash register, preparing reports, and balancing the cash drawer. - Maintain a clean and organized front desk area, ensuring it is presentable throughout the day. 4. Team Collaboration: - Collaborate with other hotel departments, such as housekeeping and maintenance, to ensure seamless operations. - Communicate guest feedback to relevant departments to continuously improve service quality. - Attend team meetings and training sessions, keeping up-to-date with hotel policies, procedures, and promotions. - Support and assist other team members as needed, fostering a positive and cooperative work environment. Qualifications: - High school diploma or equivalent; relevant certification or training in hospitality is a plus. - Previous customer service experience, preferably in a hotel or hospitality environment. - Excellent verbal and written communication skills in English, with additional languages advantageous. - Strong interpersonal skills, demonstrating a professional and friendly demeanor. - Exceptional problem-solving and conflict resolution abilities. - Proficient computer skills, including knowledge of reservation software and Microsoft Office Suite. - Ability to multitask and work under pressure while maintaining attention to detail. - Flexibility to work in shifts, including weekends, evenings, and holidays. Joining our team as a Hotel Front Desk Associate provides an excellent opportunity to showcase your exceptional customer service skills while contributing to a positive guest experience. In addition, we offer competitive compensation, training opportunities, a positive work environment, and potential for growth.

Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryDo you like folding sheets, towels, and other linens?This position includes washing, drying, inspecting, and folding all things linen. You will be the backbone of the housekeeping department. If you enjoy washing, drying, and folding laundry this is the job for you. Responsibilities: Sorts all linens and treats stains. Loads soiled laundry into washers; adds specified cleaning agents. Sorts and folds or hangs clean, dried items. Maintains the inventory of all cleaning supplies and communicates needs to supervisor. Maintains all laundry equipment and informs supervisor as to any maintenance needs. Follows all company policies including safety policies and procedures. Qualifications: Must be able to lift up to 30 pounds on a consistent basis. Must be able to work quickly. Must be able to work well with others. Must be able to multi-task. Benefits/Perks: Medical, Dental, Paid time off, 401(k) for full-time employees All employees get discounts on hotel's outside of their hotel they work in Opportunities for bonuses $250 referral bonus for you and a referred associate PayActiv: access to your already earned wages before payday We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes 100% commitment to providing the best possible experience for our guests * Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives * Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. * Completes daily room and Guest Ready room inspections. * Manages ESA Brand Standards and processes while pursuing continuous improvement. * Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. * Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. * Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. * Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. * Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. * Provides team members with the necessary tools and supplies to perform their jobs. * Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors * Efficiently manages rooms to keep all guest rooms in service. * Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. * Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. * Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. * Upholds and enforces ESA standards and policy compliance at the hotel level. * Ensures bank deposits are completed in accordance with company policy * Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES * Reviews in-house rates. * Adheres to federal, state and local employment related laws and regulations. * Performs duties in all aspects of hotel operations as needed * Directly manages an Assistant General Manager / Team Leader. * Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Medical Insurance * Dental Insurance * Vision Insurance * Health Care and Dependent Care Flexible Spending Accounts * Employer Paid Basic Life and AD&D Insurance * Employer Paid Long Term Disability * Optional Employee Paid - Voluntary Benefits * Short-Term Disability * Buy-Up Long-Term Disability * Supplemental Life Insurance * Dependent Life Insurance * 401(k) Savings Plan * Paid Time Off * Employee Assistance Program (EAP) * Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS * 2-year degree highly preferred * Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software * Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines * Ability to manage and direct a staff to perform daily job tasks * Conversational or proficient in Spanish ENVIRONMENTAL JOB REQUIREMENTS The work environment characteristics described here are representative of the associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate * Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. * Typically, moderate noise level in the work environment. * Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel. * Occasionally push, pull, lift and/or move up to 25 pounds. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Read, write and speak English and comprehends basic instructions. * Write in an effective and grammatically correct manner to generate effective short correspondence and memos. * Present information in one-on-one and small group situations to customers, clients, and associate * Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property * Conversational Spanish would be beneficial

Responsibilities may include supervising any area of the food and beverage function within the hotel. Exceptional Benefits That Go Beyond the Basics At Hyatt, we're proud to offer a benefits package that reflects our commitment to your well-being, growth, and work-life balance. Here's what you can look forward to as part of our team: Travel Perks Enjoy 12 free room nights annually (after 90 days of service), plus discounted rates and Friends & Family Room Rates starting on day one. Health & Wellness Coverage Comprehensive Medical, Prescription, Dental, and Vision Insurance available after just 30 days of employment. Financial Security 401(k) with company match (after 1 year of service) and an Employee Stock Purchase Plan to help you invest in your future. Time Off That Matters Paid vacation, sick days, and new child leave to support your personal and family needs. Family Support Paid Family Bonding Time-8 weeks for primary caregivers and 2 weeks for supportive caregivers-plus Adoption Assistance (after 1 year of service). Education Assistance Tuition Reimbursement to help you grow professionally and pursue your passions. ️ Daily Perks Free colleague meals during your shift to keep you energized and appreciated. ️ Exclusive Discounts Save on top brands like Apple, AT&T, Verizon, Headspace, and many more. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Vision insurance Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryDo you consider yourself skilled in carpentry, painting, plumbing, and electrical systems?We are looking for an individual that has an array of skills to do general maintenance at our hotel. We will keep you busy and if you prefer working on projects by yourself, this job is for you. Responsibilities: This position will be inside hotel rooms or outside on the grounds of the property. Perform and provide exceptional quality work and services Perform work in a timely manner There will always be something different needing to be maintained or fixed, so you will have a variety in this position. Qualifications: Able to lift, stand, carry tools and equipment have some previous experience in carpentry, painting, plumbing, and electrical work. General maintenance and repair knowledge Benefits/Perks: Medical, Dental, Paid time off, 401(k) for full-time employees All employees get discounts on hotel's outside of their hotel they work in Opportunities for bonuses $250 referral bonus for you and a referred associate Daily Pay access to your already earned wages before payday *Hourly Employees only* We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job DescriptionBenefits: 401(k) Dental insurance Health insurance Paid time off Training & development Vision insurance We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Do you consider yourself skilled in carpentry, painting, plumbing, and electrical systems? We are looking for an individual that has an array of skills to do general maintenance at our hotel. We will keep you busy and if you prefer working on projects by yourself, this job is for you. Responsibilities: -Make sure all work orders are completed in a timely manner -Implement preventative maintenance programs for the property/equipment -Know and adhere to hotel/franchise and ZMC Hotels standards -Oversees all staff in maintenance department -Knowledge of fire alarm and evacuation procedures -Tests and maintains water content of swimming pool and whirlpool in accordance with hotel/franchise standards and local Health Department Codes -Maintain parts and supplies inventory, advising General Manager on items needed -Inspects, maintains, and cleans outside grounds, including parking lot, curbs, and landscaping -Inspect and maintain elevators -Knowledge of OSHA procedures and training -Repair furniture and structures such as cabinets, tables, chairs, windows, bed frames, etc. -Does painting, touch-up painting, and finishing of furniture and building -Checks electrical systems such as refrigerator controls, phone systems, televisions, movie systems, key systems, HVAC units and lighting making repairs as necessary -Checks and makes repairs on general plumbing systems such as pipelines, toilets, tubs, sinks, whirlpools, and drains -Solicits bids from contractors, discuss with General Manager, and oversee any work done -Complete a weekly maintenance log -Maintain a clean and attractive work area, uniform, fellow employees, and person -Maintain and test all life safety systems -Must be responsible for the security of guests, fellow employees, and hotel assets. -Must be CPR certified, SDS trained, and completed AWAIR program -Must perform any other required duties as requested by the General Manager to aid in better operation of the hotel and service to the guests. - All duties must be carried out in a safe manner. -Be flexible and adaptable to the changes that will occur to your job -Employee must treat everyone with dignity and respect. -Keep confidential the business functions of the company including, but not limited to, financial /status, customer/guest information, employee issues, etc. Qualifications: Able to lift, stand, carry tools and equipment have some previous experience in carpentry, painting, plumbing, and electrical work. General maintenance and repair knowledge Benefits/Perks: Medical, Dental, Paid time off, 401(k) for full-time employees All employees get discounts on hotels outside of their hotel they work in Opportunities for bonuses $250 referral bonus for you and a referred associate DailyPay: access to your already earned wages before payday *Hourly Employees only*

Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryWe want the friendliest and happiest in this position! The shift starts around 6 am. You will be prepping the food, cleaning, restocking, and greeting guests during your shift. When breakfast is over we expect everything to be cleaned and garbage emptied. Responsibilities: Maintain complete knowledge of daily house count, in-house groups, and features and services provided by the hotel. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Greet and acknowledge all arriving guests. Be aware of guests' needs; assist in providing a pleasant experience. Promote and educate guests on all breakfast options available per brand standards. Qualifications: Highly organized. Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. Must possess basic computational ability. Must possess basic computer skills. Benefits/Perks: Medical, Dental, and Vision options for full-time employees Paid time off and 401(k) for full-time employees All employees get discounts on hotel's outside of their hotel they work in $250 bonus for you and a referred associate DailyPay: access to your already earned wages before payday Compensation: $10.00 per hour We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryFast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am. Responsibilities: Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members. Address all guest concerns and ensure follow up is complete Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations. Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner. Qualifications: Highly organized. Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. Must possess basic computational ability. Must possess basic computer skills. Benefits/Perks: Medical, Dental, and Vision options for full-time employees Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels Regular opportunities for bonuses $250 referral bonus for you and a referred associate DailyPay: access to your already earned wages before payday Opportunities for upward mobility and growth within the company We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

The restaurant back server is responsible primarily for assisting the food server in serving the guest. This person must have good communication skills as well as the ability to lift, pull and push moderate weight. This is a fast-paced position with continual customer contact. We offer excellent benefits: * Room nights discounted and Friends & Family Room Rates upon hire (not eligible for comp rooms) * 50% discount in Crossroads * 20% discount in gift shop (exception: jewelry, UNC items, alcohol) * Employee Stock Purchase Plan * Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Bartenders are responsible for providing libations and offering customized recommendations. The right person should be familiar with the latest in mixology, bar equipment, and sanitation standards, with a focus on maintaining an attractive bar. This position offers opportunity for casual conversation, creativity and allows for building on one's style and previous bartending experiences. Preferred candidates will have understanding of state and local serving guidelines. Exceptional Benefits That Go Beyond the Basics At Hyatt, we're proud to offer a benefits package that reflects our commitment to your well-being, growth, and work-life balance. Here's what you can look forward to as part of our team: Travel Perks Enjoy 12 free room nights annually (after 90 days of service), plus discounted rates and Friends & Family Room Rates starting on day one. Health & Wellness Coverage Comprehensive Medical, Prescription, Dental, and Vision Insurance available after just 30 days of employment. Financial Security 401(k) with company match (after 1 year of service) and an Employee Stock Purchase Plan to help you invest in your future. Time Off That Matters Paid vacation, sick days, and new child leave to support your personal and family needs. Family Support Paid Family Bonding Time-8 weeks for primary caregivers and 2 weeks for supportive caregivers-plus Adoption Assistance (after 1 year of service). Education Assistance Tuition Reimbursement to help you grow professionally and pursue your passions. ️ Daily Perks Free colleague meals during your shift to keep you energized and appreciated. ️ Exclusive Discounts Save on top brands like Apple, AT&T, Verizon, Headspace, and many more. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. A line cook requires good communication and culinary skills. The desired cook candidate will have hotel cooking experience and a culinary degree. A line cook should have a professional knowledge of cooking ingredients and procedures. A line cook will work single stations in the kitchen and require significant supervision and training. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer in cook jobs: Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. We offer excellent benefits: * 12 Free room nights after 90 days of service, Discounted and Friends & Family Room Rates upon hire * Medical, Prescription, Dental and Vision Insurance after 30 days of employment * 401K with company match * Paid Vacation, sick days, new child leave and personal day * Paid Family Bonding Time (8 weeks, primary caregiver; 2 weeks, supportive caregiver) and Adoption Assistance * Tuition Reimbursement * 50% discount in Crossroads * 20% discount in gift shop (exception: jewelry, UNC items, alcohol) * Employee Stock Purchase Plan * Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more COVID-19 Safety: Hyatt Hotels follows all COVID-19 CDC and county health department protocols for the safety of our employees and guests. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Laundry Attendant is responsible for processing hotel and guest laundry, including pressing, sorting and folding. Laundry Attendants use commercial pressing and folding equipment and are responsible for programming and logging of their operations. Duties may include ironing sheets, pillowcases, tablecloths, folding towels, sorting soiled linen, loading dryers and distributing linen to various storage areas within the hotel. Exceptional Benefits That Go Beyond the Basics At Hyatt, we're proud to offer a benefits package that reflects our commitment to your well-being, growth, and work-life balance. Here's what you can look forward to as part of our team: Travel Perks Enjoy 12 free room nights annually (after 90 days of service), plus discounted rates and Friends & Family Room Rates starting on day one. Health & Wellness Coverage Comprehensive Medical, Prescription, Dental, and Vision Insurance available after just 30 days of employment. Financial Security 401(k) with company match (after 1 year of service) and an Employee Stock Purchase Plan to help you invest in your future. Time Off That Matters Paid vacation, sick days, and new child leave to support your personal and family needs. Family Support Paid Family Bonding Time-8 weeks for primary caregivers and 2 weeks for supportive caregivers-plus Adoption Assistance (after 1 year of service). Education Assistance Tuition Reimbursement to help you grow professionally and pursue your passions. ️ Daily Perks Free colleague meals during your shift to keep you energized and appreciated. ️ Exclusive Discounts Save on top brands like Apple, AT&T, Verizon, Headspace, and many more. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.

The Laundry Attendant is responsible for ensuring that all hotel linens, towels, and guest laundry are cleaned, pressed, and folded to the highest standards. This role involves operating laundry equipment, maintaining cleanliness in the laundry area, and ensuring timely delivery of clean items to the housekeeping team and guests. Key Responsibilities Laundry Operations Sort, wash, dry, fold, and press linens, towels, and guest laundry according to hotel standards. Operate washers, dryers, ironing machines, and other laundry equipment safely and efficiently. Monitor the washing process to ensure proper cleaning, including the correct use of detergents and chemicals. Handle stained or damaged items according to established procedures, ensuring they are treated or reported as necessary. Quality Control Inspect all linens and towels for cleanliness and quality before folding and storing. Ensure that all laundered items are free of stains, tears, or damage before returning them to service. Maintain high standards of cleanliness and organization in the laundry area at all times. Ensure laundry is folded neatly and stored in designated areas or delivered to appropriate departments. Inventory and Supply Management Monitor laundry supplies, such as detergent, bleach, fabric softener, and other cleaning products, and notify the supervisor when inventory is low. Ensure proper storage and handling of all chemicals and laundry supplies in compliance with safety guidelines. Track and report any discrepancies in linen and towel inventory to the Housekeeping Supervisor. Guest Service Handle guest laundry requests with care, ensuring timely and accurate processing of laundry items. Provide professional and courteous service when interacting with guests, addressing their laundry needs and inquiries. Ensure that guest laundry is returned promptly, neatly folded or pressed, and in excellent condition. Maintenance and Safety Regularly clean and maintain laundry equipment, ensuring it is in good working order and reporting any malfunctions to maintenance. Follow all safety procedures, including proper handling of cleaning chemicals and safe operation of laundry equipment. Maintain a clean and safe work environment by regularly cleaning the laundry area and disposing of waste properly. Adhere to hotel policies regarding the handling and storage of linens, towels, and guest laundry. Qualifications: High school diploma or equivalent. Previous experience in a laundry or housekeeping role is preferred but not required. Ability to operate laundry equipment and perform basic maintenance tasks. Strong attention to detail and commitment to high standards of cleanliness and quality. Good organizational skills and the ability to manage multiple tasks efficiently. Ability to work independently and as part of a team in a fast-paced environment. Physical ability to lift, push, pull, and carry heavy loads (up to 50 lbs) and stand for extended periods. Working Conditions: Flexible working hours, including weekends and holidays. Physical stamina required for lifting, bending, and standing for long periods. Ability to work in a warm, humid environment typical of a laundry room. Benefits: Competitive salary. Employee discounts on hotel stays. Opportunities for career growth within the hotel. The statements in this job description are intended to represent key duties and the level of work being performed. They are not intended to be ALL responsibilities of the job. Crossroads Hospitality, LLC is an Equal Opportunity/Affirmative Action Employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. View all jobs at this company

We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!

The Maintenance Technician position must demonstrate and promote a strong commitment to providing the best possible experience for our guests and associates. The position is responsible for ensuring that all property equipment is functioning, premises are maintained in a pristine condition, and that all guest rooms are in good repair. The position is responsible for ensuring that all tasks outlined in the Green Shield Binder and as directed by the management team and/or Regional Asset Manager are completed in a timely fashion in accordance with company standards. Watch A Day in the Life video for Maintenance Technician ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. * Works with minimal supervision while performing all essential duties to satisfaction and within company standards. * Responds to and assists with all guest requests with diligent follow-through in accordance with company guidelines and procedures. * Performs the out of room cleaning outlined in the Green Shield Binder to ensure that the premises are maintained in pristine condition. This includes but is not limited to trash and debris, trash containers, cleanliness of building interior and exterior, grounds, walkways, stairwells, driveways and parking areas to include removal of snow/ice in walkways were applicable. * Performs repairs listed on work orders and following the work order process as outlined in the Green Shield Binder. Repairs must be made in a timely fashion and professional manner. * Completes preventative maintenance inspections and repairs as outlined in the Green Shield Binder. * Follows the Green Shield Inspection schedule on a daily basis in order to accomplish all tasks outlined in a timely fashion in accordance with company standards. * Maintains all records as outlined within the Green Shield Binder to include but not limited to Guest Room PM deficiencies, PM Room Inspections, Life Safety Inspections, Elevator Inspections and Non-Guest Room Deficiency Log. * Follows the outlined workflow on the Green Shield Schedule, utilizes the SOPs as a reference guide to complete all tasks per company standards. * Maintains organized and clean work area in the maintenance room, while managing and safeguarding all maintenance tool inventory daily. Ensures that all tools are in good working condition. * Maintains clean and organized boiler rooms, electric rooms, HVAC rooms, fire sprinkler rooms, in accordance with company standards and local ordinances. * Ensures that all fire safety equipment (fire alarm system, smoke detectors, CO detectors, fire extinguishers, etc.) are operational and that inspections are current and in compliance with company standards and local ordinances. * Complies with all ESA safety and security policies and procedures to include OSHA and ADA. * Where applicable to include maintenance of pool and or spa in accordance with ESA policies, procedures and in compliance with local ordinance. * Handles or assists with the response to emergencies at the property or sister sites when asked by management. * Monitors and follows up with outside vendors when directed by management. . OTHER DUTIES * Assists with cleaning any areas of the hotel as assigned by the manager when needed to include but not limited to font desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Responsible for maintaining overall hotel cleanliness. * Other duties as assigned by the management team. BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Medical Insurance * Dental Insurance * Vision Insurance * Health Care and Dependent Care Flexible Spending Accounts * Employer Paid Basic Life and AD&D Insurance * Employer Paid Long Term Disability * Optional Employee Paid - Voluntary Benefits * Short-Term Disability * Buy-Up Long-Term Disability * Supplemental Life Insurance * Dependent Life Insurance * 401(k) Savings Plan * Paid Time Off * Employee Assistance Program (EAP) * Employee Perks Progam offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Read and speak English proficiently and interact with guests, associates and outside vendors. * Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards. * Write routine reports and correspondence. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Use units of measurement for weight, volume and distance. * Apply good judgment at all times. * Assist with resolving guest issues in accordance with company policies. ENVIRONMENTAL JOB REQUIREMENTS * Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds. * Position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch. * Occasionally push/pull objects (tools/carts/cleaning equipment) weighing up to 50 pounds. * Discern or detect items in guest rooms to ensure safe performance of work. * Frequently work in outside weather conditions (depending on hotel). * Occasionally work in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock. * Typically, moderate to loud noise levels in the work environment. * The associate may be asked to travel to help additional sites within a reasonable geography. MINIMUM QUALIFICATIONS * High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

Benefits: 401(k) Dental insurance Health insurance Paid time off Training & development Vision insurance Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryDo you consider yourself skilled in carpentry, painting, plumbing, and electrical systems?We are looking for an individual that has an array of skills to do general maintenance at our hotel. We will keep you busy and if you prefer working on projects by yourself, this job is for you. Responsibilities:-Make sure all work orders are completed in a timely manner-Implement preventative maintenance programs for the property/equipment-Know and adhere to hotel/franchise and ZMC Hotels standards-Oversees all staff in maintenance department-Knowledge of fire alarm and evacuation procedures-Tests and maintains water content of swimming pool and whirlpool in accordance with hotel/franchise standards and local Health Department Codes-Maintain parts and supplies inventory, advising General Manager on items needed-Inspects, maintains, and cleans outside grounds, including parking lot, curbs, and landscaping-Inspect and maintain elevators-Knowledge of OSHA procedures and training-Repair furniture and structures such as cabinets, tables, chairs, windows, bed frames, etc.-Does painting, touch-up painting, and finishing of furniture and building-Checks electrical systems such as refrigerator controls, phone systems, televisions, movie systems, key systems, HVAC units and lighting making repairs as necessary-Checks and makes repairs on general plumbing systems such as pipelines, toilets, tubs, sinks, whirlpools, and drains-Solicits bids from contractors, discuss with General Manager, and oversee any work done-Complete a weekly maintenance log-Maintain a clean and attractive work area, uniform, fellow employees, and person-Maintain and test all life safety systems-Must be responsible for the security of guests, fellow employees, and hotel assets.-Must be CPR certified, SDS trained, and completed AWAIR program-Must perform any other required duties as requested by the General Manager to aid in better operation of the hotel and service to the guests.- All duties must be carried out in a safe manner.-Be flexible and adaptable to the changes that will occur to your job-Employee must treat everyone with dignity and respect.-Keep confidential the business functions of the company including, but not limited to, financial /status, customer/guest information, employee issues, etc. Qualifications: Able to lift, stand, carry tools and equipment have some previous experience in carpentry, painting, plumbing, and electrical work. General maintenance and repair knowledge Benefits/Perks: Medical, Dental, Paid time off, 401(k) for full-time employees All employees get discounts on hotel's outside of their hotel they work in Opportunities for bonuses $250 referral bonus for you and a referred associate DailyPay: access to your already earned wages before payday *Hourly Employees only* Compensation: $19.00 - $21.00 per hour We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Entry Level Cook is a culinary position that requires basic culinary skills or related cooking experience and good communication skills. This is typically a production position that requires total supervision and training. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer in cook jobs: Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. Watch A Day in the Life video for Guest Services Representative ************************************************** MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. * Assists and responds to guest requests with diligent follow-through. * Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness. * Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures. * Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property. * Setup, maintain, and takedown of breakfast display in timely manner. * Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards. * Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards. * Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities. * Periodic tours of the property to ensure the property is meeting brand standards. * Assists and provides reasonable accommodation in response to guest requests whenever possible and practical * Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES * Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. * Engage in cross training in housekeeping and laundry areas to provide assistance as needed. * Other tasks as assigned by the management team. . BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Program offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Understand and communicate in English proficiently to interact with guests, associates and outside vendors. * Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned. * Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Complete routine reports and correspondence. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Apply good judgment at all times. * Manage problems, address and solve guest-related issues. MINIMUM QUALIFICATIONS * High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

Description - External At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Cocktail servers are responsible for submitting and presenting guest beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of libations. Servers engage in casual conversation and must maintain an attractive setting. Their style and service attributes are key to creating the guest experience. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. We offer excellent benefits: * 12 free room nights (after 90 days of service), Discounted and Friends & Family Room Rates upon hire * Medical, Prescription, Dental and Vision Insurance after 30 days of employment * 401K with company match * Paid Vacation, sick days, new child leave and personal day * Paid Family Bonding Time (8 weeks, primary caregiver; 2 weeks, supportive caregiver) and Adoption Assistance * Tuition Reimbursement * 50% discount in Crossroads * 20% discount in gift shop (exception: jewelry, UNC items, alcohol) * Employee Stock Purchase Plan * Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience. Qualifications - External * Motivated, self-starting personality * 2 years fine dining service experience * Excellent multitasking, customer service, able to finish all compliance trainings in a timely manner, and organizational skills * Knowledge of cocktail recipes, types of alcohol, and common alternatives for customers with allergies or special requests * Experience with POS and credit card systems * Cash handling skills * Flexible schedule (weekends, holidays) * Pay rate: $7.25/hour plus tips View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.