Responsible for interviewing, referring and hiring applicants for clerical, technical, administrative, clinical and management positions throughout the Company. This position requires an emphasis on both clinical ancillary staff hiring (medical assistants & front desk) as well as provider recruitment (physician assistant, nurse practitioners and physicians). Considerable skill in interviewing techniques, a good knowledge of all specialized functions, an excellent knowledge of clinical functions, a basic understanding of the Company's organizational structure as well as knowledge of personnel policy and procedure and federal and state laws regarding employment practices.
DUTIES AND RESPONSIBILITIES:
Determines marketing & recruiting approaches through recruitment planning; provide counsel and direction to hiring leaders.
Recruits qualified candidates state-wide and coordinates the development of strategic and comprehensive recruitment plans in accordance with the needs and goals of the company.
Reviews and analyzes the information provided on a prospective employee's application form/resume
Conduct interviews
Provides detailed information to candidates regarding the company compensation plan
Creates offer letters
Extends and negotiates offers of employment as needed between candidate and leadership
Follows up with the candidate throughout recruitment process.
Assists with the background check and drug testing process
Coordinates with other departments such as credentialing to confirm candidate's qualifications,
Maintains recruitment metrics including accurate and detailed records of efforts and results
Assists in managing relationships with external vendor partners (recruiting vendors and platforms, temp employee vendors, community schools, etc.).
Manages all aspects of the recruiting systems, such as the ATS
Manages the recruitment process to ensure compliance with all EEO and OFCCP laws
May attend recruitment events such as career fairs and conferences as needed
Strives to embody FastMed's core values of STAT (Service, Teamwork, Accountability, Transparency) and embrace FastMed's philosophy of Compassionate Hospitality
Other duties as assigned
QUALIFICATIONS:
Bachelor's degree
Minimum (5) years of recruitment experience, preferably within healthcare
Previous Healthcare experience required
SKILLS:
Strong communication skills
Strong decision-making skills
Flexible and able to change direction quickly
Understanding of recruitment marketing strategies
Advanced understanding of human resources policies and practices
Effective time management skills and organizational skills
Motivated self-starter with a strong sense of urgency
Ability to work independently and with a team
Thorough problem-solving skills
Working knowledge of social media
Working knowledge of employer branding methods
Technological proficiency
This role may be worked remotely within North Carolina or as a hybrid position within our corporate office in North Carolina. If remote, occasional travel to the corporate office for training or meetings is required as well as occasional travel to attend recruitment events.
$63k-80k yearly est. 1d ago
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Director, Regional Operations - Eastern Region
Fastmed 4.0
Fastmed job in Clayton, NC
Job Description
The Regional Director of Operations will oversee the management of all Center Managers in their designated region (please review locations at the end of this description), and as such, responsibilities include but are not limited to hiring, performance management, and successful development of the Center Managers on the Regional Director's team. The incumbent has frequent interaction and collaboration with Center Managers and Supervising Physicians to ensure each facility is staffed with competent, professional team members during scheduled hours of operation. The Regional Director oversees expense control and ensures effective management of clinic budgets as coordinated between Center Managers and Operations to ensure key metrics are achieved.
DUTIES AND RESPONSIBILITIES:
Day to day management of the Center Managers to ensure the following responsibilities are carried out and deliverables are met, including:
Coaching, developing Center Managers and identify talent within the clinical operations roles for career growth
Collaboration at the clinic level between clinic and provider staff to ensure clinics are operating as a unified team
Meeting and adhering to P/L goals and expectations, including successful expense and vendor management.
Effective staffing and scheduling, including assisting with scheduling and call outs as appropriate
Successful hiring and onboarding of Center Managers
Ongoing and meaningful development and one-on-one training to ensure proficiency with the Center Managers' job roles
Performance management, including ongoing effective coaching and feedback
Ensuring superior Patient Satisfaction as measured by
Google Ratings
Total Visits (Urgent Care, Primary Care, Workers' Compensation)
Implements and manages Joint Commission standards and processes to ensure clinics are compliant
Collaborates with medical leadership to resolve issues and identify opportunities to improve regional performance
Assists with the implementation of new processes and programs as sponsored by FastMed across the organization, including serving as a resource for Finance & Accounting, IT, Marketing, and HR Department to deliver on company objectives and priorities
Collaborates with Occupational Health Services to ensure service levels are met; assists with targeted retention and growth objectives
Strive to embody FastMed's core values of STAT (Service, Teamwork, Accountability, Transparency) and embrace FastMed's philosophy of Compassionate Hospitality
Leads the process of front desk collections and time of service payments
Other duties as assigned
QUALIFICATIONS:
EDUCATION: Minimum of an Associate Degree is required. Bachelor's degree is preferred
EXPERIENCE: 3 - 5 years of management experience in Urgent Care or other healthcare setting
SKILLS:
Process improvement experience required
Ability to manage and resolve conflict
Proficiency with critical thinking
Computer proficiency in Windows based software
Workflow management and process improvement
Experience with electronic medical records (EMRs), EPIC preferred
Experience with front and back office clinic operations
This position is remote- must reside locally within Eastern North Carolina. The Regional Director will be required to visit (i.e., travel/drive to) centers in Eastern North Carolina locations included (but not limited to): Aberdeen, Clayton, Fayetteville, Garner, Goldsboro, Greenville, Kinston, Leland, Lumberton, Morehead City, Roanoke Rapids, Rockingham, Rocky Mount, Wilmington, Wilson and Zebulon. They must also be able to attend occasional meetings at the corporate offices in Durham, NC.
$99k-171k yearly est. 4d ago
Medical Office Specialist
Concentra 4.1
Raleigh, NC job
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.
Responsibilities
* Greet patients and visitors
* Communicate wait times to patients and direct them accordingly
* Obtain authorization, as needed, to process patients for services
* Check in patients using appropriate patient management system
* Explain all required forms to patients and ensure proper completion of all paperwork
* Answer incoming telephone lines and direct the caller accordingly
* Contact patients regarding appointment reminders, rescheduling, or cancellations.
* Check out patients in appropriate patient management system and distribute records
* File paperwork, medical records, and correspondence
* Maintain inventory of office supplies and printed forms
* Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms
* Follow HIPAA guidelines and safety rules
* Attend center staff meetings
* Participate in initial and ongoing training as required
* Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group
* Assist Center Operations Director or other leader in managing daily administrative functions
* Assist in maintaining a neat, clean, and orderly appearance throughout the facility
* Use employer reporting tool to scan and distribute employer results and paperwork
* Review clinician transcriptions and enter applicable charges via internal charge entry system.
* Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Level: High School Diploma or GED
Job-Related Experience
* 6 months to 1 year
* Working knowledge of state-specific occupational medicine requirements preferred
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Demonstrated effective communication and interaction with employers, patients, providers, and other employees
* Demonstrated ability to maintain working relationship with all levels of employees
* Demonstrated excellent customer service skills
* Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
* Ability to perform all aspects of front office operations
* Drive to achieve or exceed established service standards
Additional Data
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off & Extended Illness Days Offered
* Colleague Referral Bonus Program
* Tuition Reimbursement
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans
$32k-38k yearly est. Auto-Apply 38d ago
Radiologic Technologist up to $10k sign on bonus!
Concentra 4.1
Raleigh, NC job
Radiology Technologist up to $10k sign on bonus Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Radiologic Technologist & Medical Support Specialist performs routine will perform routine x-ray examinations in accordance with Concentra policies, practices, and procedures and applicable regulations under direct supervision of the treating clinician, as well as supports in other needed areas of the facility. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The RT MSS ensures that every patient is treated with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.
Responsibilities
Radiologic Technologist Duties
* Prepare patients for radiologic procedures. Escort patients to dressing and x-ray rooms, provide verbal and/or written instructions and assist patients in positioning body parts to be radiographed. Explain procedures and observe patients to ensure patient care, safety and comfort during the x-ray exam.
* Operate radiologic equipment to produce images of the body for diagnostic purposes. Position radiologic equipment and adjust controls to set exposure time and distance according to specification of examination. Take x-rays following established radiologic requirements and regulations to ensure patient care and safety.
* Use radiation safety measures and protection devices to ensure safety of patients and team members
* Ensure radiologic equipment remains in working order. Report equipment malfunctions to Center Operations Director
* Ensure all Radiology workflows are followed and all Radiology reports cross correctly to EMR
* Follows documentation procedures and completes required documentation related to patient x-ray visit.
* Maintain all x-ray equipment, including calibration, QA/QC procedures, and record keeping in accordance with current policy and procedures
Medical Assistant Duties
* Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
* Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing (in accordance with state regulations)
* Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
* Assist providers during examination and treatment
* Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
* Prepare and assist clinician with procedure set up and injury care
* Apply bandages, dressings and splints as ordered by the treating clinician
* Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
* Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
* Maintain supplies, clean rooms and equipment, and stock exam rooms
* Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures
* Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
* In partnership with center leadership, assist with patient flow and volume
* Keep patients informed of expected wait times during all aspects of the center visit
* Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
* Ensure accuracy in documentation
* Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed
* Follow HIPAA guidelines and safety rules
* Attend center staff meetings or huddles as required
* Assist in maintaining a neat, clean, and orderly appearance throughout the facility
* Complete any applicable training including but not limited to clinical competency training that occurs monthly.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
* Education Level: High School Diploma or GED
* Graduate of an accredited school of radiologic technology and applicable certification by the state in which employed.
* Registered with The American Registry of Radiologic Technologists (ARRT) and has active and valid certification.
* CPR/First Aid Certification
Job-Related Experience
* Customarily has at least six months or more of medical assistant experience with knowledge of medical procedures and medical terminology
* Working knowledge of occupational medicine requirements (state specific) is preferred with prior medical office, healthcare and/or customer service-related experience.
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Able to communicate both verbally and in writing in a clear, and professional manner
* Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues
* Must participate in initial and ongoing training as required
* Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection
* Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
Additional Data
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off & Extended Illness Days Offered
* Colleague Referral Bonus Program
* Tuition Reimbursement
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
#LI-ES2
$39k-52k yearly est. Auto-Apply 38d ago
Medical Assistant
Nextcare, Inc. 4.5
Cary, NC job
NextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 165 urgent care clinic locations, we offer exceptional, affordable care to patients across the country.
At NextCare, we constantly strive to provide you with the highest degree of caring, growth, integrity, results and teamwork. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high-performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the high access healthcare. This unique combination of values, performance standards and commitment serves as the key to our success.
What we are looking for
NextCare Urgent Care is looking for an energetic and enthusiastic Medical Assistant that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority.
Responsibilities
The Medical Assistant will be caring for patients in the following capacity:
* Assists provider with exams (including patient vitals), procedures and other processes related to direct patient care under direct supervision of the Provider and within the scope of practice of a Medical Assistant.
* Administers all forms of medications per policy and Provider direction and adheres to all safety protocols and procedures for medication administration.
* Will perform blood draws as per direction of the Provider
* May be responsible for urine collection for various testing to include employer drug screens
* May perform splinting and casting
* Conduct various type physicals such as sports physicals
* Performs other related duties specific to urgent care such as ear lavage, wound care and oxygen administration.
* Notifies the provider on duty promptly of all unusual patient occurrences including medication events on an incident report.
* Promptly notifies the Clinic Manager of patient or employee safety concerns.
* Follows guidelines and requirements of laboratory and clinical accreditation policies.
* Must be proficient in EMR/EHR
* Performs other related duties as assigned or described by Company policy.
As a Medical Assistant, you may also be asked to support Front Office Reception. When working in the front office you will perform such duties as: keeping patients and families informed of wait times, monitor the flow of patients, process patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts.
How you will make an impact
The Medical Assistant supports the organization with customer service and treating all of our patients with respect and dignity. They ensure the clinic and front reception area is running smoothly and patient flow at the optimum, as well as provide patient care services in the back office medical setting, which will meet the specific needs of the patient.
Essential Education, Experience and Skills:
ARIZONA
Education: Minimum of high school diploma or equivalent; AND
* Completed an APPROVED (accredited) Medical Assistant training program.
OR
* Completed an UNAPPROVED (non-accredited) Medical Assistant training program AND a National Certification through one of the following:
* American Association of Medical Assistants (AAMA) - administers the Certified Medical Assistant (CMA) exam and certification; or
* American Medical Technologists (AMT) -- provides the Registered Medical Assistant (RMA) exam and certification to individuals who have completed the AMT criteria; or
* National Healthcareer Association (NHA)-administers the Certified Clinical Medical Assistant (CCMA) exam and certification
ALL OTHER STATES
Education: Minimum of high school diploma or equivalent; AND
* Completed an APPROVED (accredited) Medical Assistant training program.
OR
* Completed an UNAPPROVED (non-accredited) Medical Assistant training program AND a National Certification through one of the following:
* American Association of Medical Assistants (AAMA) - administers the Certified Medical Assistant (CMA) exam and certification; or
* American Medical Technologists (AMT) -- provides the Registered Medical Assistant (RMA) exam and certification to individuals who have completed the AMT criteria; or
* National Healthcareer Association (NHA)-administers the Certified Clinical Medical Assistant (CCMA) exam and certification
OR
* Completed an UNAPPROVED medical assistant training program AND was employed as a medical assistant for one (1) year or more after program completion OR must have VERIFIABLE work experience directly supervised by Provider or Physician Group for a minimum of 2000 hours or 1 year.
Other MA education or experience may be considered upon review and approval from our Compliance and Regulatory department
Benefits:
NextCare offers full time employees medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.
$28k-35k yearly est. 19d ago
Sr. Applications Analyst-Ambulatory
Fastmed 4.0
Fastmed job in Raleigh, NC
Job Description
Job Purpose: The Epic Senior Analyst, Ambulatory is responsible for configuring, modifying, testing, and maintaining software applications. Coordinate all issues that arise during the project for the application area. Builds collaborative relationships with project leadership, business owners, clinical department users, and other corporate departments to facilitate usage and acceptance of the system. Be a mentor to other analysts and team members. Lead more difficult or larger scope projects.
Essential Duties and Responsibilities
Acting as the primary support contact for the Ambulatory application's end-users
Identifying issues that arise in their application area as well as issues that impact other application teams, and working to resolve them
Guiding workflow design, building and testing the system, and analyzing other technical issues associated with EPIC software
Identifying and implementing request changes to the system
Serving as a liaison between end users' workflow needs and EMR implementation staff
Performing in a senior analyst role and teaching, training, and guiding analysts to solutions
Maintaining regular communication with your vendor representatives including participating in weekly project team meetings
Working with vendor representatives, organizations business community, and end users to ensure the system meets the organization's business needs regarding the project deliverables and timeline.
Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visit and other integrated sessions
Participating in training and working with end users
Troubleshooting problems and questions
Reviewing the status of projects and issues on an ongoing basis with leadership
Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
Taking ownership and leading projects involving multiple teams or team members
Performing and completing build tasks in more difficult application areas
Adhering to service level agreements in incident and task management
Appropriately escalating issues to team lead and management
Attending and participating in workgroup and steering meetings
Preparing agendas and performing system demonstrations for stakeholders
Reviewing and completing NoVA notes and upgrades within the project timelines
Maintaining all applicable certifications and ensuring CEE's are up to date
Translating operational requests into EMR build tasks
Additional Duties and Responsibilities
Accomplishes all tasks as assigned or become necessary
Qualifications
Education:
Associates in Information Technology or Bachelor's Degree in Information Technology or related field, preferred
At least 5 years Epic experience
Training and Certification:
Epic certification(s)/accreditation(s) is required in the primary application for the position
Epic Care Ambulatory- Required
Other certification examples would be
Welcome
EpicCare Link
MyChart
Healthy Planet/Compass Rose
At least 1 or more additional certifications in application areas, Preferred
Knowledge, Skills, and Abilities:
Configures, modifies, tests, implements, maintains and supports applications software. Develops thorough application knowledge within specific areas of focus. Write and maintain system documentation.
Understands the workflow and business requirements and has the ability to build/modify the system to meet business specifications. Thorough understanding of possible ramifications to business process as well as other system applications.
Demonstrating flexibility with respect to changing end-user business needs
The ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
The ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
The ability to communicate information clearly and concisely with project leadership and subject matter experts.
The ability and willingness to learn new software and systems
Listening Attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy
Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures
Being prepared and performing presentations and demonstrations for stakeholders and leadership in a way that can be easily understood
Ability to independently hold workgroup sessions with multiple teams with prepared agendas and topics.
Language Skills:
Ability to communicate well in writing and in person. Ability to read and interpret common medical terminology and abbreviations.
Expectation of Employee
Adheres to company Policy and Procedures
Maintains confidentiality of patient information as regard to HIPAA laws
Acts as a role model within the corporate location and clinical centers
Works as a team player
Uses strong attention to detail
Performs duties as workload necessitates
Maintains company confidentiality in all areas
Maintains a positive, respectful attitude, high team spirit and morale
Uses tact in all personal interactions
Demonstrates flexible and efficient time management and ability to prioritize workload
Consistently reports to work on time for scheduled shift, prepared to perform duties of position
Required OnCall time with rotating schedule and scope defined by management
$108k-153k yearly est. 10d ago
Urgent Care APP - Hope Mills ($20K Sign-on)
Fastmed 4.0
Fastmed job in Fayetteville, NC
FastMed is one of the largest urgent care providers in North Carolina where we proudly serve 34 counties across the state at more than 50 locations. We aim to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality.
Job Responsibilities:
Obtain an adequate history and performs an appropriate physical examination for the presenting problem
Order pertinent laboratory and radiographic studies as needed based on the initial evaluation
Make appropriate therapeutic decisions in conjunction with the patient based on the information gathered.
Administers appropriate medication or treatment as necessary.
Minor surgical procedures
We Offer:
Full Time Opportunities
Flexible Scheduling
Career growth & advancement
Competitive salary with lucrative bonus potential
Generous PTO package (accrual starts on day 1)
Opportunity for career advancement
CME stipend
Medical, dental, vision, and other wellness benefits
Attractive 401(k) with company match
Experience:
Graduate of an approved nurse practitioner or physician assistant school.
Minimum of one-year experience in Emergency Medicine, Family Medicine, and/or Primary Care Medicine.
Prior experience in an outpatient medical clinic or urgent care setting preferred.
Requirements:
BLS certification
North Carolina Medical License
Ability to be credentialed in North Carolina
By joining our team, you will also have the opportunity to be a key contributor to our culture and values where we exemplify: Service, Teamwork, Accountability, Transparency
APPLY TODAY and join us as we seek to accomplish our mission and live our company values.
INDHP
$36k-56k yearly est. Auto-Apply 60d+ ago
Float APP Position (Garner, Fuquay, Cary, and Clayton)
Fastmed 4.0
Fastmed job in Fuquay-Varina, NC
FastMed Urgent Care seeks an experienced Float Advanced Practice Provider (PA/NP) capable of working (full-time/part-time) at assigned clinic locations providing direct patient care. The provider will be expected to travel to assigned clinic locations as needed to support clinic operations. You'll be using your clinical skills and judgement to deliver fantastic care and create unforgettable patient experience.
Assigned FastMed Clinic Locations
XXXXXXX
XXXXXXX
XXXXXXX
Qualified Candidates
Willingness to travel and work at assigned clinic locations; comfortable seeing patients of all ages.
Provide acute medical care to all patients; supports standards of care and complies with established standards, practices, and regulatory requirements.
Administers or orders diagnostic tests, such as x-ray and laboratory tests.
Capable of working independently and with a supportive team; capable of interacting with clinic managers and staff in a collegial and professional manner.
Ensures accurate maintenance of patient's medical records and confidentiality.
Participate in assigned meetings and training as directed.
Experienced using epic EMR
Capable of performing other related duties as assigned.
Experience & Skills
Licensed (North Carolina) NP or PA from an accredited Nurse Practitioner or Physician Assistant Program
Must have at least 2 years of experience; urgent care or emergency medicine experience preferred.
BLS Certified
Possess active and unrestricted DEA license to practice in North Carolina.
Demonstrated ability to communicate effectively with patients, families, and team members.
Compensation & Benefit
Lucrative compensation structure to support multi-site responsibilities
Quarterly Bonus Potential
Comprehensive benefit package
CME Allowance
Malpractice Insurance
Other
Float providers are not eligible for “hot shift” incentive.
Float providers are not eligible for mileage reimbursement between assigned clinics (if asked to travel outside of assigned clinics, mileage reimbursement policy will apply)
Physical Demands
The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While working the essential functions of this job, the employee is occasionally required to stand, walk, sit, life, carry, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, hear and lift and/or move up to 40 pounds.
Work Environment
While performing the essential functions of the job the employee comes in contact with patient in a wide variety of circumstances. The employee may be exposed to pleasant situations including accidents, injuries, illnesses, patient elements and varying or unpredictable situations.
General Sign Off
The team member is expected to adhere to all company policies and act as a role model in so doing as well as provide outstanding customer service. The information contained in this is not intended to be exhaustive. FastMed reserves the right to revise and amend job descriptions at any time.
$25k-30k yearly est. Auto-Apply 1d ago
Clinician (Advanced Practice Nurse or Certified Nurse Midwife)
Planned Parenthood South Atlantic 4.4
Fayetteville, NC job
Our doors are open, and we are still providing care. Planned Parenthood South Atlantic is committed to providing high-quality, inclusive, and non-judgmental sexual and reproductive healthcare to all genders, sexual orientations, races, religions, abilities, ethnicities, and cultural backgrounds. We are a team of compassionate and dedicated staff members, and we will continue to open our doors to those who need it.
This spirit and culture of belonging is woven into our workplace each day through a clearly defined set of Workplace Values and Service Standards. Defining these common goals brings us together as a single team, working together to provide top-notch experiences at every one of our locations. Our culture is a reflection of the passion and commitment we all share for our organization's mission.
Learn more: ppsatcareers.org
Candidate must hold a current Virginia (VA) license or be willing acquire a VA license upon hire.
Why Planned Parenthood South Atlantic? We are powerful educators, advocates and innovators for health care. Be part of the diverse Planned Parenthood family. Work hand in hand with like-minded individuals in an environment built on collaboration, open communication, and mutual respect. We're looking for passionate, dedicated people who are eager to make positive contributions to their community and to our mission. What's interesting about this job? The Clinician is committed to helping people make healthy responsible decisions and reach their full potential while helping community members gain access to the health care and information, they need in order to live healthy, productive lives. The Clinician functions in an expanded role in the area of ambulatory reproductive health care. The Clinician provides primary reproductive health care for women, limited reproductive services for men, and limited primary care for men and women of all ages. Who You Are: Passionate about reproductive health care and justice. Believe sexual health is essential to every person's overall health, well-being, and happiness. Excited about providing direct patient care in family planning and clinical abortion care. Firm believer in providing non-judgmental care to our transgender and gender-diverse patients. Experience working across a diverse service area.
Position Details: Full-time: position working Monday through Friday 35 to 39 hours per week. On-site location: Fayetteville, NC Telehealth (Remote): Virginia telehealth and remote ultrasound interpretation License:
Must hold a NC and be willing to acquire a Virginia (VA) license.
Hours: Monday - 9AM to 5PM (remote) Tuesday - 8AM to 3PM Wednesday - 10AM to 4PM Thursday - 12PM to 6PM Friday - 9AM to 3PM
All staff are expected to remain at the health center until all patients are checked out, documentation is completed, and the health center is cleaned.
What You'll Bring to the Role:
License or certification for Advanced Practice Nurse, Nurse Practitioner, Certified Nurse Midwife with experience in reproductive health care.
CPR certification which must be maintained throughout employment.
2 to 5 years relevant medical experience, preferably in family planning/gynecology.
Excellent communication skills and the ability to establish rapport with patients.
Willing to learn new skills/techniques and apply them in the pursuit of quality patient care.
What You'll Do: (but not limited to)
Meet or exceed goals for four quadrants of the balanced scorecard including: clinical quality, patient satisfaction, work culture, and health center sustainability.
Secure a complete health history, including obstetric, gynecologic, contraceptive, medical, surgical, sexual, family health, and psychosocial, and record findings accurately and succinctly.
Perform physical examinations with special emphasis on the reproductive system, including breast examination, pelvic examination, cancer screening tests, diagnosis of sexually transmitted infections (STIs), and other types of more specialized procedures such as endometrial biopsies and colposcopies, as may be indicated by medical protocols and clinical privileging.
Perform, order, and interpret diagnostic studies as indicated and permitted by PPSAT medical protocols.
Provide education and relevant health instruction for women and men in need of reproductive related services, including fertility control, infertility, sexually transmitted infections, family planning, nutrition, sexuality, and principles of health promotion and maintenance.
Maintain current knowledge of medical practice in the reproductive health field.
Prescribe, dispense, and administer appropriate contraceptives to clients in accordance with PPSAT policies and procedures.
Apply current CPT and ICD-10 coding principles to all medical visits rendered, including selecting appropriate E&M code when indicated.
Participate in PPSAT Quality & Risk Management Program. Conduct quality control tests, clinical proficiency tests, QM audits and activities according to annual PPSAT RQM Plan and balanced scorecard.
Collaborate within PPSAT's medical services department, with health center teams, workgroups and other community agencies and resources, through joint planning and coordination of activities, in providing comprehensive care.
Provide general health supervision, health maintenance, education, and counseling to patients.
Provide general healthcare to transgendered or gender non-conforming patients, including gender transition treatments as indicated by medical protocols and clinical privileging.
Recognize gynecological deviations from normal, formulate a diagnosis in collaboration with a physician, and provide education and management, or referrals when appropriate.
Ensure that all abnormal medical complications are followed according to PPSAT Referral & Follow Up protocol.
Function in compliance with all applicable state practice laws with respect to state of licensure, location of patient and scope of practice. Practice under the supervision of appropriately licensed personnel when managing patients across state lines.
Assume responsibilities of other medical staff as needed and when appropriate, as directed by Health Center Manager. Assume leadership role in event of medical emergency.
In centers providing abortion, provide client and physician support, including but not limited to lab testing, sonography, informed consent, POC evaluation, medication administration, recovery oversight and discharge for clients, post abortion follow up communications and office visits.
Participate in the instruction and training of medical professionals and students with whom PPSAT has organizational agreements.
What We Offer:
As a full-time PPSAT employee, you'll enjoy a comprehensive benefits package, including:
Medical, dental, and vision insurance
Health Reimbursement Account (HRA)
403(b) Retirement Plan with employer match
Generous Paid Time Off and Holiday Pay
Employee Assistance Program (EAP)
Compensation: PPSAT is committed to equitable and transparent pay practices. This position is placed within our established pay structure, with an hourly pay range of $52.80 to $70.10 per hour. Starting salary will be determined based on your experience and internal equity. Saturday differential of additional $7.00 per hour.
A complete application includes a cover letter and resume.
This position requires a background check once a job offer is extended to the final candidate. PPSAT does not discriminate in employment and understands the many barriers' candidates may face when applying to jobs. One of those barriers is the criminal justice system and its effects on background checks. We understand that these barriers more often negatively impact BIPOC. A conviction is
not
an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, the seriousness of violation, and job relatedness are considered in all employment decisions.
Planned Parenthood of South Atlantic Diversity, Equity, and Inclusion StatementAt Planned Parenthood of South Atlantic (PPSAT), we embrace diversity, equity, and inclusion and strive to keep it at the core of who we are. We are committed to a diverse workforce that welcomes an array of perspectives, experiences, and backgrounds. We believe that diversity, equity and inclusion in teams, decision-making, policy, practice, and operations contributes to a sense of belonging that benefits our culture, our staff, our patients, and our community. At PPSAT, we are dedicated to learning, reducing and eliminating inequities, and developing best practices to dismantle systemic racism and the complex problems caused by it.
Planned Parenthood South Atlantic is an equal opportunity employer.
No phone calls please.
$52.8-70.1 hourly Auto-Apply 60d+ ago
Regional Medical Manager (APP)
Fastmed 4.0
Fastmed job in Durham, NC
Job Summary: RMMs will report to the CMO who will collaborate with the COO for assignments related to this role. Regional Medical Managers (RMMs) will be assigned to Regional Director of Operation regions (East, Central, West) and will work with RDOs and CMs in their assigned region on back-office performance improvement initiatives to drive positive change within each center assigned focusing on quality of care and patient volumes. RMM's will ownership in the success of each center they are assigned to improve in partnership with the RDOs and CMs. RMM role will have 12 hrs. /week of dedicated administrative time; and a minimum 24 hours/week covering clinic shifts
.
RMMs will be compensated at $85/hr and will remain OT eligible for any additional clinical hours worked when needed. Incentive compensation will be included for the success of their sub-region clinic performance and will align with RDO goals. Weekly regional travel to centers in their assigned territory will be required. Mileage and lodging reimbursement as per company policy will be honored. Will often work 1:1 with providers and back-office staff in need of assistance.
Job Duties:
RMMs will meet with the CMO and COO monthly and MAB as needed to identify and report on any operational or clinical challenges and prioritize specific action plans for the RMMs to focus on in the field with operational partners.
Applicants must exemplify our Mission, Vision and Values, understand and believe in our lean business model of healthcare delivery, and promote our ability to provide exceptional patient care, access and experience in the communities we serve.
RMMs are solely focused on quality improvement, center growth, and back-office support.
RMMs will collaborate with lead operators of their assigned region to ensure clinical, operational and financial success.
Assist any APPs/staff struggling with patient thruput with emphasis on quality, process improvement and efficiencies.
Work directly with CMs, APPs and back-office staff to improve center performance and quality of care delivered.
RMMs will provide a monthly report documenting their specific activities, accomplishments, challenges, and any recommendations to correct challenges identified.
Assist with accurate, yet efficient, documentation completion that ensures records are documented accurately without compromising patient thruput, so we maintain the ability to improve patients per hour if possible. Ensure chart completion within 24 hours of DOS.
Improve confidence and practice with any provider procedures deemed deficient. Assist with resolving any core privileging deficiencies. Assist in noncompliance with completion of any assigned HIPPO education modules.
Work with providers who struggle with bedside manners, teamwork, tardiness, or absenteeism.
Assist with In-basket management compliance including coding queries, chart completion, lab result review, radiology over-read review, and patient inquiries.
Accuracy of DOT exam documentation, quality of OHS documentation, appropriateness of follow-up and OHS referrals. Increase in E-screen utilization, completion DOT certification and OHS workshop within 90 days of hire. Compliance with DOT recertification.
If applicable, encouraging appropriate referrals from urgent care to primary care and facilitating that process. A Primary Care RMM will work with Primary Care providers to improve management of outside events, transitional care, in basket management, outside document management, increasing patient panel size, increasing annual physical visits, timely medication refills, and assistance with remedial training of primary-care procedures.
Google scores, volumes, access (no window triage), schedule utilization (walk-ins encouraged), AV efficiency, callouts, etc.
Qualifications:
Certified Nurse Practitioner/Physician Assistant
Must be full-time; minimum one-year1 year with Fast Med and a minimum of 2 years clinical experience.
Prior experience as a clinician educator experience or Lead APP preferred.
Excellent written and verbal communication skills; must be able to lean into difficult conversations to drive change and process improvement.
Prior experience establishing strong working relationships.
$85 hourly Auto-Apply 60d+ ago
Bilingual (Spanish) Health Care Assistant
Planned Parenthood South Atlantic 4.4
Fayetteville, NC job
Our doors are open, and we are still providing care. Planned Parenthood South Atlantic is committed to providing high-quality, inclusive, and non-judgmental sexual and reproductive healthcare to all genders, sexual orientations, races, religions, abilities, ethnicities, and cultural backgrounds. We are a team of compassionate and dedicated staff members, and we will continue to open our doors to those who need it.
This spirit and culture of belonging is woven into our workplace each day through a clearly defined set of Workplace Values and Service Standards. Defining these common goals brings us together as a single team, working together to provide top-notch experiences at every one of our locations. Our culture is a reflection of the passion and commitment we all share for our organization's mission.
Learn more: ppsatcareers.org
Why Planned Parenthood South Atlantic? We are powerful educators, advocates and innovators for health care. Be part of the diverse Planned Parenthood family. Work hand in hand with like-minded individuals in an environment built on collaboration, open communication, and mutual respect. We're looking for passionate, dedicated people who are eager to make positive contributions to their community and to our mission. What's interesting about this job? The Bilingual Health Care Assistant (HCA) serves as the first impression of Planned Parenthood South Atlantic (PPSAT) by providing friendly and efficient services to clients arriving at the health center for services or information. The HCA is responsible for maintaining front office, back office, assisting providers with daily in-office procedures, blood draws, and provide patient education. #PPSATWho You Are:
Passionate about providing high-quality and nonjudgemental reproductive health care
Bilingual in Spanish - passing the Bilingual Proficiency Assessment required before hire
Believes that sexual health is essential to every person's overall health, well-being, and happiness
Believes in providing non-judgmental care to our transgender & gender-diverse patients
Patient-first mindset
Compassionate
What You'll Do:
Maintains accurate and complete documentation including charts, logs, etc.
Provide education via telephone or face-to-face in a non-judgmental manner to patients by providing support and information on reproductive and sexual health issues.
Verify and interpret insurance coverage and benefits both electronically and over the phone.
Assist clinician in making patient referrals and documenting appointments scheduled in patient chart.
Provides telephone coverage for incoming calls, assists with requests for center appointments as applicable and other calls requesting information.
Able to interpret and communicate clinic fee scale and pricing information, as well as patient insurance benefits, including copayments/coinsurance.
Responsible for patient fee receipts, reconciliation of computer journal sheet with daily deposits and timely reporting of same to Finance Department.
Ensures patients complete all necessary forms and obtains patient consents for services in an efficient and accurate manner.
Follows Health Center procedures for the processing and provision of OTC and prescription medications and birth control supplies.
Assists in assuring the Health Center remains in working order by maintaining an adequate stock of supplies.
Participates in maintaining uniform patient record systems, e.g. computer data, EHR documentation, and/or patient filing system.
Works as a team member to meet or exceed center productivity and customer satisfaction goals.
Serve as laboratory testing personnel: collect and prepare laboratory specimens; maintain/check laboratory instruments; perform laboratory-related quality controls; order and result laboratory tests in the medical record; draw blood; dispose of contaminated supplies; perform and interpret in-house laboratory tests; participate in competency and proficiency requirements based on laboratory testing performed; demonstrate problem-solving skills.
Schedule:This is a full-time opportunity, working 35-39 hours/week.
Tuesday: 7:45 AM - 3:00 PM or up to 4:45PM based on operational needs.Wednesday: 9:45 AM - 4:00 PMThursday: 11:45 AM - 6:00 PMFriday: 8:45 AM - 3:00 PMSaturday: 7:45 AM - 2:00 PM or up to 4:45PM based on operational needs.
Please note that work schedule reflects the clinic schedule, and actual hours worked may vary due to day-to-day operations. All staff are expected to remain at the health center until all patients are checked out, documentation is completed, and the health center is cleaned.
What You Get:Full benefits: medical, dental, and vision Health Reimbursement Account 403B Retirement Plan with matched contributions Paid Time Off Holiday Pay Employee Assistance Program
Compensation:All HCA's start at a non-negotiable $22.50 an hour, and are eligible for periodic pay-increases based on tenure and skill check-offs.
Bilingual Skill - This position requires passing the Bilingual Assessment. Those who pass the Bilingual Assessment are eligible for an additional $1.00 added to their base rate.
PPSAT's compensation philosophy is based in equity and transparency. The HCA Tier Program intends to maintain and promote internal equity, transparency, and skill growth.
A complete application includes a cover letter and resume.
This position requires a background check once a job offer is extended to the final candidate. PPSAT does not discriminate in employment and understands the many barriers' candidates may face when applying to jobs. One of those barriers is the criminal justice system and its effects on background checks. We understand that these barriers more often negatively impact BIPOC. A conviction is
not
an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, the seriousness of violation, and job relatedness are considered in all employment decisions.
Planned Parenthood of South Atlantic Diversity, Equity, and Inclusion StatementAt Planned Parenthood of South Atlantic (PPSAT), we embrace diversity, equity, and inclusion and strive to keep it at the core of who we are. We are committed to a diverse workforce that welcomes an array of perspectives, experiences, and backgrounds. We believe that diversity, equity and inclusion in teams, decision-making, policy, practice, and operations contributes to a sense of belonging that benefits our culture, our staff, our patients, and our community. At PPSAT, we are dedicated to learning, reducing and eliminating inequities, and developing best practices to dismantle systemic racism and the complex problems caused by it.
Planned Parenthood South Atlantic is an equal opportunity employer.
No phone calls please.
$22.5 hourly Auto-Apply 60d+ ago
Specialist, Credentialing
Fastmed 4.0
Fastmed job in Raleigh, NC
Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at FastMed.
For the past 20 years FastMed has served as the front door of healthcare for our communities while continuing to expand our national footprint. Our mission is to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality.
POSITION SUMMARY
What you'll be doing: We are hiring an experienced Credentialing Specialist to be responsible for all aspects of payor enrollments, credentialing onboarding, re-credentialing with payors and the privileging process for all medical providers who provide patient care at FastMed Urgent Care and FastMed Primary Care in accordance with applicable regulatory agencies, state specific requirements, company policies and management service agreements. Responsible for ensuring providers are credentialed with all healthcare companies, plans and facility locations within our organization. Maintain up-to-date data for each provider in credentialing databases and online systems including licenses and certifications.
What you'll bring to the table: High School diploma or equivalent; Associate degree preferred; Four (4) years of relevant payor enrollment experience required. Knowledge of MODIO credentialing software preferred. Certified Provider Credentialing Specialist (CPCS) and/or Provider Enrollment Specialist Certificate (PESC) preferred.
Why you'll love working with us: FastMed believes in taking care of our team members as effectively as our team members take care of our patients. As a part of our team, you'll have access to several benefits, including but not limited to:
Competitive pay with quarterly incentive plan
Generous paid vacation & sick time that starts accruing on your first day with us
Medical, dental, vision, and other wellness benefits
401(k) with company match
Stipends for continuing medical education
By joining our team, you will also have the opportunity to be a key contributor to our culture. This is the environment we create to engage with our patients and each other, and it is key to our mutual success. Our culture is best exemplified by our STAT values:
Service: Our ultimate calling is to provide superior service to our patients, and to support our patient-facing team members in their quest to do this.
Teamwork: We work collaboratively to achieve our common goals, as achieving them is dependent upon a sustained collective effort.
Accountability: We perform the jobs that are assigned to us to the best of our abilities and in a manner that is consistent with the highest level of personal integrity.
Transparency: We acknowledge our shortcomings immediately so that we can find new solutions that continuously improve the quality of the service we provide.
A few requirements :
Graduate of one of the following programs: Medical Assistant, Emergency Medical Technician (EMT-A only), Paramedic, or another relevant program; or possesses active Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) designation
Certification: BLS American Red Cross is required; American Safety Health Institute, or National Safety Council are preferred.
APPLY TODAY and join us as we seek to accomplish our mission and live our values in every patient interaction!
$35k-52k yearly est. Auto-Apply 12d ago
Urgent Care Physician Opportunity - Hope Mills
Fastmed 4.0
Fastmed job in Fayetteville, NC
Physician is required to have graduated from an Allopathic or Osteopathic residency in either Family Medicine, Internal Medicine Pediatrics, or Emergency Medicine within the United States. Experience in Urgent Care or Pediatrics is a plus. Must be comfortable evaluating patients of all ages and acuity. Expected to take a vested interest in their patients' well-being, demonstrate good listening skills, and express empathy and understanding when communicating with patients.
DUTIES AND RESPONSIBILITIES :
Manage urgent and emergent medical problems.
Renders medical care to all patients who present to the urgent care on all assigned shifts.
Obtains an adequate history and performs an appropriate physical examination for the presenting problem.
Create patient-specific care plans with appropriate treatments to fit individual needs.
Recommend specialists for treatment outside of their capacity.
Perform minor surgical procedures including laceration repair, I&D, nail removal, paronychia incision and drainage, etc.
Order and interpret diagnostic tests such as EKGs and PFTs.
Provide a preliminary reading on x-rays and splint injuries as appropriate.
Work with and improve quality metrics.
Be a team player and work with other staff members to provide high-quality care.
Interacts with the Center Manager regularly. Keeps manager and medical director informed of concerns and potential liability situations.
Arrives at the Urgent Care on the scheduled day at the start of shift and leaves after the clinic closes and the last patient has left the premises.
Agrees to participate in periodic Urgent Care staff meetings.
Maintains a safe, comfortable and therapeutic environment for patients and families in accordance with urgent care standards.
Attends meetings and education programs as required.
Be available and participate in on-call assignments one day per month.
Be willing to travel to nearby clinics for shifts if need arises.
Must be able to see 3-4 patients per hour in the Urgent Care setting.
QUALIFICATIONS:
Education (Required): Graduation from an Allopathic or Osteopathic medical school.
Experience: Graduation from an Allopathic or Osteopathic Family Medicine residency in either Family Medicine or Internal Medicine Pediatrics.
Must be Board Certified or Board Eligible.
Must have an active, unrestricted license in North Carolina
Prior experience in Urgent Care or Pediatrics is a plus.
Excellent written and spoken communication skills.
Good interpersonal skills.
BLS/ CPR Certified
REPORTING TO THIS POSITION:Possibility to supervise Advanced Practice Providers as approved by the Chief Medical Officer.
$141k-216k yearly est. Auto-Apply 7d ago
Manager, OHS Business Development
Fastmed 4.0
Fastmed job in Durham, NC
Position Summary
Responsible for driving sales growth and retention in occupational health (EPS) and workers' compensation service lines. Collaborate with the Senior Business Development Manager to expand and retain accounts, develop market strategies, and meet revenue and volume goals. Coordinates with Center Managers and Regional Directors to resolve client issues and optimize performance.
Duties and Responsibilities
Execute targeted sales strategies by industry and account.
Promote occupational medicine and workers' comp services.
Meet revenue goals aligned with market sales plans.
Acquire new business and implement retention strategies.
Leverage data for competitive positioning and sales materials.
Partner with Center Managers to enhance market performance.
Build and manage a strong account portfolio.
Conduct cold calls, generate leads, and set appointments.
Represent FastMed brand and vision.
Lead regional strategic planning and execution.
Focus outreach within 5-7 miles of each center.
Maintain competitive market intelligence.
Forecast revenue and account growth.
Participate in monthly performance reviews and planning.
Develop and execute personal growth plans.
Maintain accurate CRM records of sales activities.
Collaborate with OHS Medical Director on client issues.
Support local joint-venture strategies.
Maintain open communication with clinic and operations leadership.
Perform other duties as assigned.
Experience, Skills and Education
Results-driven, competitive, and detail-oriented.
Strong communication, presentation, and interpersonal skills.
Proficient in MS Office (Excel, Word, PowerPoint).
Capable of cold calling, planning, and problem-solving.
Adaptable, collaborative, and self-directed.
Effective time management and performance tracking.
EXPERIENCE:
Bachelor's degree in healthcare or management field of study or equivalent work experience within a healthcare setting.
3-5+ years of experience in sales and territory management and/or healthcare setting.
Managerial Demands
While performing the essential functions of the job, the team member will be required to be available via cell phone during work hours, as well as before and after work hours and on weekends, to answer calls and concerns. Regular checking of FastMed email is required.
Work Environment
While performing the essential functions of the job the employee may be in office or work remotely dependent upon the company and/or department's policies. There are currently two positions open - one in Eastern North Carolina and one in Western North Carolina. While remote work is possible, candidate will be required to reside within North Carolina, preferably in the region applying to.
$64k-102k yearly est. Auto-Apply 16d ago
Patient Services Advocate
Fastmed 4.0
Fastmed job in Henderson, NC
Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at FastMed.
For the past 20 years FastMed has served as the front door of healthcare for our communities while continuing to expand our national footprint. Our mission is to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality.
POSITION SUMMARY
What you'll be doing: We are hiring a Patient Services Advocate to help us in creating the ultimate patient experience upon entrance to a FastMed clinic, providing exemplary customer service from check-in to check-out. This includes:
Greeting patients upon arrival and promptly answering incoming calls, gathering information to determine callers' needs and provide resolutions
Guiding patient in registration processes, including verification of insurance
Utilizing patient queuing process to ensure that patients and families are well informed of waiting times and to provide the most efficient visit possible
Assisting with patient feedback collection
Accurately recording charges and payments to support patient billing, and preparing the daily deposit & reconciliation log
What you'll bring to the table: A high school diploma or equivalent, excellent organizational & interpersonal communication skills, the ability to remain calm and supportive towards our patients in busy or stressful situations, and preferably two years' experience in a medical front office or customer service setting. Bonus points if you have medical/insurance billing knowledge.
Why you'll love working with us: FastMed believes in taking care of our team members as effectively as our team members take care of our patients. As a part of our team you'll have access to several benefits, including but not limited to:
Competitive pay with quarterly incentive plan
Generous paid vacation & sick time that starts accruing on your first day with us
Medical, dental, vision, and other wellness benefits
401(k) with company match
By joining our team you will also have the opportunity to be a key contributor to our culture. This is the environment we create to engage with our patients and each other, and it is key to our mutual success. Our culture is best exemplified by our STAT values:
Service: Our ultimate calling is to provide superior service to our patients, and to support our patient-facing team members in their quest to do this.
Teamwork: We work collaboratively to achieve our common goals, as achieving them is dependent upon a sustained collective effort.
Accountability: We perform the jobs that are assigned to us to the best of our abilities and in a manner that is consistent with the highest level of personal integrity.
Transparency: We acknowledge our shortcomings immediately so that we can find new solutions that continuously improve the quality of the service we provide.
A few requirements :
Minimum two years' experience in customer service and medical front office setting is preferred
APPLY TODAY and join us as we seek to accomplish our mission and live our values in every patient interaction!
$32k-38k yearly est. Auto-Apply 12d ago
Occupational Therapist PRN
Concentra 4.1
Fayetteville, NC job
Concentra is a national health care company focused on improving America's workforce, one patient at a time. Through our affiliated clinicians, we provide occupational medicine, urgent care, primary care, physical therapy, and wellness services. Concentra also serves employers by providing a broad range of onsite health services in worksite medical facilities.
The occupational therapist will perform clinical duties including evaluations, formulating a treatment plan and ensuring that all aspects of the treatment plan are carried out concurrent with the medical protocols established by Concentra.
Responsibilities
* Ensure delivery of high-quality patient care services
* Perform direct patient care, including evaluation of muscle, skeletal, neurological and other physical problems.
* Support and encourage multidisciplinary coordination of treatment.
* Ensure proper documentation of patient care.
* Maintain professional standards through compliance with quality assurance policies/ procedures as well as applicable regulations and corporate policies.
* Implement effective communication with own and other departments' staff, with medical staff and patients to ensure coordinated efforts and provision of high-quality service and optimal patient care.
* Demonstrate effective problem-solving and conflict-resolution abilities.
* Inform Therapy Director of department problems, needs and solutions in a timely manner.
* Plan, design, implement and interpret specific physical therapy treatment programs for patients to facilitate the patient's recovery and attainment of maximum physical potential.
* Educate patients in the proper care and use of supports and performance of exercise programs.
* Perform or delegate patient treatment to include modalities, therapeutic exercises, gait training and hydrotherapy.
* Follow appropriate documentation and reporting procedures.
* Secure prescription for each patient treated.
* Work closely with the physician to ensure comprehensive delivery of services and quality patient care.
* Participate in professional development by attending center meetings and outside educational seminars.
Qualifications
* Master's Degree in Occupational Therapy from an accredited college/university
* Current state licensure as an Occupational Therapist
* Successful completion of the National Registry Examination
* Successfully passed Hand Therapy Certification Exam preferred
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Demonstrated willingness to participate in initial and ongoing training as required.
* Demonstrated effective communication and interaction with employers, patients, providers and other employees.
* Demonstrated ability to maintain working relationship with all levels of employees.
* Excellent customer service skills.
* Demonstrated computer skills.
Additional Data
* 401(k) Retirement Plan with Employer Match
* Colleague Referral Bonus Program
* Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
$67k-83k yearly est. Auto-Apply 44d ago
Consent/Recovery Room Nurse
Planned Parenthood South Atlantic 4.4
Fayetteville, NC job
Why Planned Parenthood South Atlantic We are powerful educators, advocates and innovators for health care. Be part of the diverse Planned Parenthood Team. Work hand in hand with like-minded individuals in an environment built on collaboration, open communication, and mutual respect. We're looking for passionate, dedicated people who are eager to make positive contributions to their community and to our mission.
Why This Role Matters As a Consent/Recovery Room Nurse, you play a vital role in providing compassionate, high-quality care to patients before and after surgical procedures. Working closely with physicians, you will support surgical procedures and ensure that our health center delivers family planning and abortion services in accordance with established policies, protocols, and procedures. Your expertise and dedication will directly impact patient well-being and comfort.
Who You Are • Passionate about reproductive health care and committed to health equity and justice. • Believe sexual health is an essential part of overall well-being. • Dedicated to providing non-judgmental, patient-centered care. • Experienced in working across diverse communities. • Motivated by continuous learning and professional growth. Your Key Responsibilities
• Provide the North Carolina state-mandated informed consent to patients seeking abortion in accordance with state law over the phone. • Assist with scheduling abortion visit for patients receiving 72-hour consent as needed. • Triage patient daytime emergency calls to ensure timely response and documents interaction in the EHR. • Consult with PPSAT clinicians and CMO for guidance on providing medical advice to patients as needed. • Support the confidentiality of all patients and make them feel comfortable over the phone• Provide nursing care to patients in the recovery room, following all policies, procedures, and applicable regulations. • Monitor patients' post-procedure, including vital signs, medication administration, and post-care education. • Deliver excellent patient service, addressing concerns, educating on services, and providing community resources. • Offer compassionate education on reproductive and sexual health topics, including birth control, pregnancy options, STI prevention, and safe practices. • Maintain a well-stocked recovery area, ensuring all necessary supplies, educational materials, and patient care items are available. • Support health center operations, assisting with preparations, patient education, and medication administration. • Maintain accurate patient records, including documentation of medications and quality assurance tasks. • Participate in staff meetings, emergency drills, and new staff training. • Establish and manage IV access, administer IV medications, and support providers in routine procedures and emergency care. • Use electronic health records (EHR) for accurate documentation and patient scheduling. • Assist with triaging patient emergency calls and collaborate with clinicians for medical guidance.
What You Bring • RN license in the state of NC or compact member state. • BLS certification within 90 days of hire.• ACLS certification if working in a center that provides moderate sedation within 90 days of hire. • Must be able to prioritize.• Good communication and strong organizational skills.• Ability to work independently as well as part of a team. Work Schedule This is a part-time role (20 hours or less per week):
Weekly Working Hours:• Wednesday: 10:00AM - 4:00 PM (Consent)• Thursday: 12:00PM - 5:00 PM (Consent)• Friday: 8:30 AM - 3:00 PM (Consent)
PRN Hours: • Tuesday: 7:30 AM - 4:00 PM (On-site)• Saturday: 7:30 AM - 4:00 PM (On-site)
Please note that work schedule reflects the clinic schedule, and actual hours worked may vary due to day-to-day operations. All staff are expected to remain at the health center until all patients are checked out, documentation is completed, and the health center is cleaned.
Compensation: The pay range for this position is $35.00 to $43.40 per hour. If working on a Saturday, you will receive a differential of an additional $7.00 per hour. Starting offers are determined by both the candidate's experience and internal equity within the pay grade. PPSAT's compensation philosophy is based in equity and transparency. Built from data driven compensation studies, our positions are placed within a developed pay grade.
$35-43.4 hourly Auto-Apply 39d ago
Senior Manager, Revenue Cycle
Fastmed 4.0
Fastmed job in Durham, NC
Job Description
The Revenue Cycle Senior Manager is responsible for managing the day-to-day activities as it relates to full revenue cycle functions, which include billing, account receivables, payment posting, and data analysis. This role is also responsible for the development and implementation of current and future strategies, along with minimizing bad debt, improving cash flow and managing the overall health of the company's receivables.
Duties and Responsibilities
Manage staff performance by providing regular feedback, QA and productivity metrics, performance reviews, and using data to drive revenue cycle efficiencies.
Enhance and standardize workflow processes throughout the revenue cycle process, to assist in achieving consistency in maintaining the critical success factors for the revenue cycle department.
Compiles and prepares various status reports to analyze trends and make recommendations.
Monitors timeliness and effectiveness of department activities, ensuring that outstanding account receivables are consistent with contracted standards.
Prepare revenue cycle financial analysis including aged accounts. Monitor and assess KPI's in order to improve efficiency.
Strive to embody FastMed's core values of STAT (Service, Teamwork, Accountability, Transparency) and embrace FastMed's philosophy of Compassionate Hospitality
Experience, Skills and Education
College degree in accounting/business management preferred.
Five years or more in medical billing management or relevant revenue cycle management experience required.
Proficiency in the use of Microsoft Excel, Word, and Power Point.
Physical Demands
The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While working the essential functions of this job, the employee is occasionally required to stand, walk, sit, life, carry, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, hear and lift and/or move up to 40 pounds.
Work Environment
Admin - While performing the essential functions of the job the employee may be in office or work remotely dependent upon the company and/or department's policies.
Managerial Demands
While performing the essential functions of the job, the team member will be required to be available via cell phone during work hours, as well as before and after work hours and on weekends, to answer calls and concerns. Regular checking of FastMed email is required.
$56k-96k yearly est. 18d ago
Urgent Care APP Position - Goldsboro ($20K Sign-on)
Fastmed 4.0
Fastmed job in Goldsboro, NC
FastMed is one of the largest urgent care providers in North Carolina where we proudly serve 34 counts across the state at more than 50 locations. We aim to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality.
Job Responsibilities:
Obtain an adequate history and performs an appropriate physical examination for the presenting problem
Order pertinent laboratory and radiographic studies as needed based on the initial evaluation
Make appropriate therapeutic decisions in conjunction with the patient based on the information gathered.
Administers appropriate medication or treatment as necessary.
Minor surgical procedures
We Offer:
Full Time Opportunities
Flexible Scheduling
Career growth & advancement
Competitive salary with lucrative bonus potential
Generous PTO package (accrual starts on day 1)
Opportunity for career advancement
CME stipend
Medical, dental, vision, and other wellness benefits
Attractive 401(k) with company match
Experience:
Graduate of an approved nurse practitioner or physician assistant school.
Minimum of one-year experience in Emergency Medicine, Family Medicine, and/or Primary Care Medicine.
Prior experience in an outpatient medical clinic or urgent care setting preferred.
Requirements:
BLS certification
North Carolina Medical License
Ability to be credentialed in North Carolina
By joining our team, you will also have the opportunity to be a key contributor to our culture and values where we exemplify: Service, Teamwork, Accountability, Transparency
APPLY TODAY and join us as we seek to accomplish our mission and live our company values.
$26k-35k yearly est. Auto-Apply 60d+ ago
Urgent Care APP - Hope Mills ($20K Sign-on)
Fastmed 4.0
Fastmed job in Fayetteville, NC
Job Description
FastMed is one of the largest urgent care providers in North Carolina where we proudly serve 34 counties across the state at more than 50 locations. We aim to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality.
Job Responsibilities:
Obtain an adequate history and performs an appropriate physical examination for the presenting problem
Order pertinent laboratory and radiographic studies as needed based on the initial evaluation
Make appropriate therapeutic decisions in conjunction with the patient based on the information gathered.
Administers appropriate medication or treatment as necessary.
Minor surgical procedures
We Offer:
Full Time Opportunities
Flexible Scheduling
Career growth & advancement
Competitive salary with lucrative bonus potential
Generous PTO package (accrual starts on day 1)
Opportunity for career advancement
CME stipend
Medical, dental, vision, and other wellness benefits
Attractive 401(k) with company match
Experience:
Graduate of an approved nurse practitioner or physician assistant school.
Minimum of one-year experience in Emergency Medicine, Family Medicine, and/or Primary Care Medicine.
Prior experience in an outpatient medical clinic or urgent care setting preferred.
Requirements:
BLS certification
North Carolina Medical License
Ability to be credentialed in North Carolina
By joining our team, you will also have the opportunity to be a key contributor to our culture and values where we exemplify: Service, Teamwork, Accountability, Transparency
APPLY TODAY and join us as we seek to accomplish our mission and live our company values.
INDHP