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FastMed Urgent Care jobs in Goldsboro, NC - 38 jobs

  • Director, Regional Operations - Eastern Region

    Fastmed 4.0company rating

    Fastmed job in Wilson, NC

    Job Description The Regional Director of Operations will oversee the management of all Center Managers in their designated region (please review locations at the end of this description), and as such, responsibilities include but are not limited to hiring, performance management, and successful development of the Center Managers on the Regional Director's team. The incumbent has frequent interaction and collaboration with Center Managers and Supervising Physicians to ensure each facility is staffed with competent, professional team members during scheduled hours of operation. The Regional Director oversees expense control and ensures effective management of clinic budgets as coordinated between Center Managers and Operations to ensure key metrics are achieved. DUTIES AND RESPONSIBILITIES: Day to day management of the Center Managers to ensure the following responsibilities are carried out and deliverables are met, including: Coaching, developing Center Managers and identify talent within the clinical operations roles for career growth Collaboration at the clinic level between clinic and provider staff to ensure clinics are operating as a unified team Meeting and adhering to P/L goals and expectations, including successful expense and vendor management. Effective staffing and scheduling, including assisting with scheduling and call outs as appropriate Successful hiring and onboarding of Center Managers Ongoing and meaningful development and one-on-one training to ensure proficiency with the Center Managers' job roles Performance management, including ongoing effective coaching and feedback Ensuring superior Patient Satisfaction as measured by Google Ratings Total Visits (Urgent Care, Primary Care, Workers' Compensation) Implements and manages Joint Commission standards and processes to ensure clinics are compliant Collaborates with medical leadership to resolve issues and identify opportunities to improve regional performance Assists with the implementation of new processes and programs as sponsored by FastMed across the organization, including serving as a resource for Finance & Accounting, IT, Marketing, and HR Department to deliver on company objectives and priorities Collaborates with Occupational Health Services to ensure service levels are met; assists with targeted retention and growth objectives Strive to embody FastMed's core values of STAT (Service, Teamwork, Accountability, Transparency) and embrace FastMed's philosophy of Compassionate Hospitality Leads the process of front desk collections and time of service payments Other duties as assigned QUALIFICATIONS: EDUCATION: Minimum of an Associate Degree is required. Bachelor's degree is preferred EXPERIENCE: 3 - 5 years of management experience in Urgent Care or other healthcare setting SKILLS: Process improvement experience required Ability to manage and resolve conflict Proficiency with critical thinking Computer proficiency in Windows based software Workflow management and process improvement Experience with electronic medical records (EMRs), EPIC preferred Experience with front and back office clinic operations This position is remote- must reside locally within Eastern North Carolina. The Regional Director will be required to visit (i.e., travel/drive to) centers in Eastern North Carolina locations included (but not limited to): Aberdeen, Clayton, Fayetteville, Garner, Goldsboro, Greenville, Kinston, Leland, Lumberton, Morehead City, Roanoke Rapids, Rockingham, Rocky Mount, Wilmington, Wilson and Zebulon. They must also be able to attend occasional meetings at the corporate offices in Durham, NC.
    $100k-172k yearly est. 3d ago
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  • Senior Recruiter

    Fastmed 4.0company rating

    Fastmed job in Raleigh, NC

    Responsible for interviewing, referring and hiring applicants for clerical, technical, administrative, clinical and management positions throughout the Company. This position requires an emphasis on both clinical ancillary staff hiring (medical assistants & front desk) as well as provider recruitment (physician assistant, nurse practitioners and physicians). Considerable skill in interviewing techniques, a good knowledge of all specialized functions, an excellent knowledge of clinical functions, a basic understanding of the Company's organizational structure as well as knowledge of personnel policy and procedure and federal and state laws regarding employment practices. DUTIES AND RESPONSIBILITIES: Determines marketing & recruiting approaches through recruitment planning; provide counsel and direction to hiring leaders. Recruits qualified candidates state-wide and coordinates the development of strategic and comprehensive recruitment plans in accordance with the needs and goals of the company. Reviews and analyzes the information provided on a prospective employee's application form/resume Conduct interviews Provides detailed information to candidates regarding the company compensation plan Creates offer letters Extends and negotiates offers of employment as needed between candidate and leadership Follows up with the candidate throughout recruitment process. Assists with the background check and drug testing process Coordinates with other departments such as credentialing to confirm candidate's qualifications, Maintains recruitment metrics including accurate and detailed records of efforts and results Assists in managing relationships with external vendor partners (recruiting vendors and platforms, temp employee vendors, community schools, etc.). Manages all aspects of the recruiting systems, such as the ATS Manages the recruitment process to ensure compliance with all EEO and OFCCP laws May attend recruitment events such as career fairs and conferences as needed Strives to embody FastMed's core values of STAT (Service, Teamwork, Accountability, Transparency) and embrace FastMed's philosophy of Compassionate Hospitality Other duties as assigned QUALIFICATIONS: Bachelor's degree Minimum (5) years of recruitment experience, preferably within healthcare Previous Healthcare experience required SKILLS: Strong communication skills Strong decision-making skills Flexible and able to change direction quickly Understanding of recruitment marketing strategies Advanced understanding of human resources policies and practices Effective time management skills and organizational skills Motivated self-starter with a strong sense of urgency Ability to work independently and with a team Thorough problem-solving skills Working knowledge of social media Working knowledge of employer branding methods Technological proficiency This role may be worked remotely within North Carolina or as a hybrid position within our corporate office in North Carolina. If remote, occasional travel to the corporate office for training or meetings is required as well as occasional travel to attend recruitment events.
    $63k-80k yearly est. 1d ago
  • Medical Office Specialist

    Concentra 4.1company rating

    Raleigh, NC job

    Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities * Greet patients and visitors * Communicate wait times to patients and direct them accordingly * Obtain authorization, as needed, to process patients for services * Check in patients using appropriate patient management system * Explain all required forms to patients and ensure proper completion of all paperwork * Answer incoming telephone lines and direct the caller accordingly * Contact patients regarding appointment reminders, rescheduling, or cancellations. * Check out patients in appropriate patient management system and distribute records * File paperwork, medical records, and correspondence * Maintain inventory of office supplies and printed forms * Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms * Follow HIPAA guidelines and safety rules * Attend center staff meetings * Participate in initial and ongoing training as required * Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group * Assist Center Operations Director or other leader in managing daily administrative functions * Assist in maintaining a neat, clean, and orderly appearance throughout the facility * Use employer reporting tool to scan and distribute employer results and paperwork * Review clinician transcriptions and enter applicable charges via internal charge entry system. * Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience * 6 months to 1 year * Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Demonstrated effective communication and interaction with employers, patients, providers, and other employees * Demonstrated ability to maintain working relationship with all levels of employees * Demonstrated excellent customer service skills * Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications * Ability to perform all aspects of front office operations * Drive to achieve or exceed established service standards Additional Data * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off & Extended Illness Days Offered * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans
    $32k-38k yearly est. Auto-Apply 38d ago
  • Urgent Care Physician Opportunity - Goldsboro

    Fastmed 4.0company rating

    Fastmed job in Goldsboro, NC

    Physician is required to have graduated from an Allopathic or Osteopathic residency in either Family Medicine, Internal Medicine Pediatrics, or Emergency Medicine within the United States. Experience in Urgent Care or Pediatrics is a plus. Must be comfortable evaluating patients of all ages and acuity. Expected to take a vested interest in their patients' well-being, demonstrate good listening skills, and express empathy and understanding when communicating with patients. DUTIES AND RESPONSIBILITIES : Manage urgent and emergent medical problems. Renders medical care to all patients who present to the urgent care on all assigned shifts. Obtains an adequate history and performs an appropriate physical examination for the presenting problem. Create patient-specific care plans with appropriate treatments to fit individual needs. Recommend specialists for treatment outside of their capacity. Perform minor surgical procedures including laceration repair, I&D, nail removal, paronychia incision and drainage, etc. Order and interpret diagnostic tests such as EKGs and PFTs. Provide a preliminary reading on x-rays and splint injuries as appropriate. Work with and improve quality metrics. Be a team player and work with other staff members to provide high-quality care. Interacts with the Center Manager regularly. Keeps manager and medical director informed of concerns and potential liability situations. Arrives at the Urgent Care on the scheduled day at the start of shift and leaves after the clinic closes and the last patient has left the premises. Agrees to participate in periodic Urgent Care staff meetings. Maintains a safe, comfortable and therapeutic environment for patients and families in accordance with urgent care standards. Attends meetings and education programs as required. Be available and participate in on-call assignments one day per month. Be willing to travel to nearby clinics for shifts if need arises. Must be able to see 3-4 patients per hour in the Urgent Care setting. QUALIFICATIONS: Education (Required): Graduation from an Allopathic or Osteopathic medical school. Experience: Graduation from an Allopathic or Osteopathic Family Medicine residency in either Family Medicine or Internal Medicine Pediatrics. Must be Board Certified or Board Eligible. Must have an active, unrestricted license in North Carolina Prior experience in Urgent Care or Pediatrics is a plus. Excellent written and spoken communication skills. Good interpersonal skills. BLS/ CPR Certified REPORTING TO THIS POSITION:Possibility to supervise Advanced Practice Providers as approved by the Chief Medical Officer.
    $151k-225k yearly est. Auto-Apply 6d ago
  • Bilingual (Spanish) Health Care Assistant

    Planned Parenthood South Atlantic 4.4company rating

    Raleigh, NC job

    Our doors are open, and we are still providing care. Planned Parenthood South Atlantic is committed to providing high-quality, inclusive, and non-judgmental sexual and reproductive healthcare to all genders, sexual orientations, races, religions, abilities, ethnicities, and cultural backgrounds. We are a team of compassionate and dedicated staff members, and we will continue to open our doors to those who need it. This spirit and culture of belonging is woven into our workplace each day through a clearly defined set of Workplace Values and Service Standards. Defining these common goals brings us together as a single team, working together to provide top-notch experiences at every one of our locations. Our culture is a reflection of the passion and commitment we all share for our organization's mission. Learn more: ppsatcareers.org Why Planned Parenthood South Atlantic? We are powerful educators, advocates and innovators for health care. Be part of the diverse Planned Parenthood family. Work hand in hand with like-minded individuals in an environment built on collaboration, open communication, and mutual respect. We're looking for passionate, dedicated people who are eager to make positive contributions to their community and to our mission. What's interesting about this job? The Bilingual Health Care Assistant (HCA) serves as the first impression of Planned Parenthood South Atlantic (PPSAT) by providing friendly and efficient services to clients arriving at the health center for services or information. The HCA is responsible for maintaining front office, back office, assisting providers with daily in-office procedures, blood draws, and provide patient education. Who You Are Passionate about providing high-quality and nonjudgemental reproductive health care Bilingual in Spanish - passing the Bilingual Proficiency Assessment required before hire Enjoy working in a non-stop fast paced environment Believe sexual health is essential to every person's overall health, well-being, and happiness Excited about making patients the priority Firm believer in providing non-judgmental care to our transgender and gender-diverse patients Experience working across a diverse service area What You'll Do (but not limited to) Maintains accurate and complete documentation including charts, logs, etc. Provide education via telephone or face-to-face in a non-judgmental manner to patients by providing support and information on reproductive and sexual health issues. Verify and interpret insurance coverage and benefits both electronically and over the phone. Assist clinician in making patient referrals and documenting appointments scheduled in patient chart. Provides telephone coverage for incoming calls, assists with requests for center appointments as applicable and other calls requesting information. Able to interpret and communicate clinic fee scale and pricing information, as well as patient insurance benefits, including copayments/coinsurance. Responsible for patient fee receipts, reconciliation of computer journal sheet with daily deposits and timely reporting of same to Finance Department. Ensures patients complete all necessary forms and obtains patient consents for services in an efficient and accurate manner. Follows Health Center procedures for the processing and provision of OTC and prescription medications and birth control supplies. Assists in assuring the Health Center remains in working order by maintaining an adequate stock of supplies. Participates in maintaining uniform patient record systems, e.g. computer data, EHR documentation, and/or patient filing system. Works as a team member to meet or exceed center productivity and customer satisfaction goals. Serve as laboratory testing personnel: collect and prepare laboratory specimens; maintain/check laboratory instruments; perform laboratory-related quality controls; order and result laboratory tests in the medical record; draw blood; dispose of contaminated supplies; perform and interpret in-house laboratory tests; participate in competency and proficiency requirements based on laboratory testing performed; demonstrate problem-solving skills. Schedule: This is a full-time opportunity, working 35-39 hours/week Monday: 8:30AM-5PMTuesday: 9:30AM-6PMWednesday: 8:30AM- 5PMThursday: 9:30AM-6PMFriday: 8:30AM-3PM All staff are expected to remain at the health center until all patients are checked out, documentation is completed, and the health center is cleaned. What You Get: All full-time employees are benefits-eligible! Including but not limited to: Medical, Dental, and Vision InsuranceHealth Reimbursement Account 403B Retirement Plan with matched contributions Paid Time Off Holiday Pay Employee Assistance Program Compensation:All HCA's start at $22.50 an hour and are eligible for periodic pay-increases based on tenure and skill checkoffs. PPSAT's compensation philosophy is based in equity and transparency. The HCA Tier Program intends to maintain and promote internal equity, transparency, and skill growth. Bilingual Skill - This position requires passing the Bilingual Assessment. Those who pass the Bilingual Assessment are eligible for an additional $1.00 added to their base rate. A complete application includes a cover letter and resume. This position requires a background check once a job offer is extended to the final candidate. PPSAT does not discriminate in employment and understands the many barriers' candidates may face when applying to jobs. One of those barriers is the criminal justice system and its effects on background checks. We understand that these barriers more often negatively impact BIPOC. A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, the seriousness of violation, and job relatedness are considered in all employment decisions. Planned Parenthood of South Atlantic Diversity, Equity, and Inclusion StatementAt Planned Parenthood of South Atlantic (PPSAT), we embrace diversity, equity, and inclusion and strive to keep it at the core of who we are. We are committed to a diverse workforce that welcomes an array of perspectives, experiences, and backgrounds. We believe that diversity, equity and inclusion in teams, decision-making, policy, practice, and operations contributes to a sense of belonging that benefits our culture, our staff, our patients, and our community. At PPSAT, we are dedicated to learning, reducing and eliminating inequities, and developing best practices to dismantle systemic racism and the complex problems caused by it. Planned Parenthood South Atlantic is an equal opportunity employer. No phone calls please.
    $22.5 hourly Auto-Apply 60d+ ago
  • Float APP Position (Garner, Fuquay, Cary, and Clayton)

    Fastmed 4.0company rating

    Fastmed job in Fuquay-Varina, NC

    FastMed Urgent Care seeks an experienced Float Advanced Practice Provider (PA/NP) capable of working (full-time/part-time) at assigned clinic locations providing direct patient care. The provider will be expected to travel to assigned clinic locations as needed to support clinic operations. You'll be using your clinical skills and judgement to deliver fantastic care and create unforgettable patient experience. Assigned FastMed Clinic Locations XXXXXXX XXXXXXX XXXXXXX Qualified Candidates Willingness to travel and work at assigned clinic locations; comfortable seeing patients of all ages. Provide acute medical care to all patients; supports standards of care and complies with established standards, practices, and regulatory requirements. Administers or orders diagnostic tests, such as x-ray and laboratory tests. Capable of working independently and with a supportive team; capable of interacting with clinic managers and staff in a collegial and professional manner. Ensures accurate maintenance of patient's medical records and confidentiality. Participate in assigned meetings and training as directed. Experienced using epic EMR Capable of performing other related duties as assigned. Experience & Skills Licensed (North Carolina) NP or PA from an accredited Nurse Practitioner or Physician Assistant Program Must have at least 2 years of experience; urgent care or emergency medicine experience preferred. BLS Certified Possess active and unrestricted DEA license to practice in North Carolina. Demonstrated ability to communicate effectively with patients, families, and team members. Compensation & Benefit Lucrative compensation structure to support multi-site responsibilities Quarterly Bonus Potential Comprehensive benefit package CME Allowance Malpractice Insurance Other Float providers are not eligible for “hot shift” incentive. Float providers are not eligible for mileage reimbursement between assigned clinics (if asked to travel outside of assigned clinics, mileage reimbursement policy will apply) Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While working the essential functions of this job, the employee is occasionally required to stand, walk, sit, life, carry, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, hear and lift and/or move up to 40 pounds. Work Environment While performing the essential functions of the job the employee comes in contact with patient in a wide variety of circumstances. The employee may be exposed to pleasant situations including accidents, injuries, illnesses, patient elements and varying or unpredictable situations. General Sign Off The team member is expected to adhere to all company policies and act as a role model in so doing as well as provide outstanding customer service. The information contained in this is not intended to be exhaustive. FastMed reserves the right to revise and amend job descriptions at any time.
    $25k-30k yearly est. 3d ago
  • Sr. Applications Analyst-Ambulatory

    Fastmed 4.0company rating

    Fastmed job in Raleigh, NC

    Job Purpose: The Epic Senior Analyst, Ambulatory is responsible for configuring, modifying, testing, and maintaining software applications. Coordinate all issues that arise during the project for the application area. Builds collaborative relationships with project leadership, business owners, clinical department users, and other corporate departments to facilitate usage and acceptance of the system. Be a mentor to other analysts and team members. Lead more difficult or larger scope projects. Essential Duties and Responsibilities Acting as the primary support contact for the Ambulatory application's end-users Identifying issues that arise in their application area as well as issues that impact other application teams, and working to resolve them Guiding workflow design, building and testing the system, and analyzing other technical issues associated with EPIC software Identifying and implementing request changes to the system Serving as a liaison between end users' workflow needs and EMR implementation staff Performing in a senior analyst role and teaching, training, and guiding analysts to solutions Maintaining regular communication with your vendor representatives including participating in weekly project team meetings Working with vendor representatives, organizations business community, and end users to ensure the system meets the organization's business needs regarding the project deliverables and timeline. Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visit and other integrated sessions Participating in training and working with end users Troubleshooting problems and questions Reviewing the status of projects and issues on an ongoing basis with leadership Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones Taking ownership and leading projects involving multiple teams or team members Performing and completing build tasks in more difficult application areas Adhering to service level agreements in incident and task management Appropriately escalating issues to team lead and management Attending and participating in workgroup and steering meetings Preparing agendas and performing system demonstrations for stakeholders Reviewing and completing NoVA notes and upgrades within the project timelines Maintaining all applicable certifications and ensuring CEE's are up to date Translating operational requests into EMR build tasks Additional Duties and Responsibilities Accomplishes all tasks as assigned or become necessary Qualifications Education: Associates in Information Technology or Bachelor's Degree in Information Technology or related field, preferred At least 5 years Epic experience Training and Certification: Epic certification(s)/accreditation(s) is required in the primary application for the position Epic Care Ambulatory- Required Other certification examples would be Welcome EpicCare Link MyChart Healthy Planet/Compass Rose At least 1 or more additional certifications in application areas, Preferred Knowledge, Skills, and Abilities: Configures, modifies, tests, implements, maintains and supports applications software. Develops thorough application knowledge within specific areas of focus. Write and maintain system documentation. Understands the workflow and business requirements and has the ability to build/modify the system to meet business specifications. Thorough understanding of possible ramifications to business process as well as other system applications. Demonstrating flexibility with respect to changing end-user business needs The ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible The ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others The ability to communicate information clearly and concisely with project leadership and subject matter experts. The ability and willingness to learn new software and systems Listening Attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures Being prepared and performing presentations and demonstrations for stakeholders and leadership in a way that can be easily understood Ability to independently hold workgroup sessions with multiple teams with prepared agendas and topics. Language Skills: Ability to communicate well in writing and in person. Ability to read and interpret common medical terminology and abbreviations. Expectation of Employee Adheres to company Policy and Procedures Maintains confidentiality of patient information as regard to HIPAA laws Acts as a role model within the corporate location and clinical centers Works as a team player Uses strong attention to detail Performs duties as workload necessitates Maintains company confidentiality in all areas Maintains a positive, respectful attitude, high team spirit and morale Uses tact in all personal interactions Demonstrates flexible and efficient time management and ability to prioritize workload Consistently reports to work on time for scheduled shift, prepared to perform duties of position Required OnCall time with rotating schedule and scope defined by management
    $108k-153k yearly est. Auto-Apply 60d+ ago
  • Urgent Care APP Position - Goldsboro ($20K Sign-on)

    Fastmed 4.0company rating

    Fastmed job in Goldsboro, NC

    FastMed is one of the largest urgent care providers in North Carolina where we proudly serve 34 counts across the state at more than 50 locations. We aim to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality. Job Responsibilities: Obtain an adequate history and performs an appropriate physical examination for the presenting problem Order pertinent laboratory and radiographic studies as needed based on the initial evaluation Make appropriate therapeutic decisions in conjunction with the patient based on the information gathered. Administers appropriate medication or treatment as necessary. Minor surgical procedures We Offer: Full Time Opportunities Flexible Scheduling Career growth & advancement Competitive salary with lucrative bonus potential Generous PTO package (accrual starts on day 1) Opportunity for career advancement CME stipend Medical, dental, vision, and other wellness benefits Attractive 401(k) with company match Experience: Graduate of an approved nurse practitioner or physician assistant school. Minimum of one-year experience in Emergency Medicine, Family Medicine, and/or Primary Care Medicine. Prior experience in an outpatient medical clinic or urgent care setting preferred. Requirements: BLS certification North Carolina Medical License Ability to be credentialed in North Carolina By joining our team, you will also have the opportunity to be a key contributor to our culture and values where we exemplify: Service, Teamwork, Accountability, Transparency APPLY TODAY and join us as we seek to accomplish our mission and live our company values.
    $26k-35k yearly est. Auto-Apply 60d+ ago
  • Radiologic Technologist up to $10k sign on bonus!

    Concentra 4.1company rating

    Raleigh, NC job

    Radiology Technologist up to $10k sign on bonus Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Radiologic Technologist & Medical Support Specialist performs routine will perform routine x-ray examinations in accordance with Concentra policies, practices, and procedures and applicable regulations under direct supervision of the treating clinician, as well as supports in other needed areas of the facility. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The RT MSS ensures that every patient is treated with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Radiologic Technologist Duties * Prepare patients for radiologic procedures. Escort patients to dressing and x-ray rooms, provide verbal and/or written instructions and assist patients in positioning body parts to be radiographed. Explain procedures and observe patients to ensure patient care, safety and comfort during the x-ray exam. * Operate radiologic equipment to produce images of the body for diagnostic purposes. Position radiologic equipment and adjust controls to set exposure time and distance according to specification of examination. Take x-rays following established radiologic requirements and regulations to ensure patient care and safety. * Use radiation safety measures and protection devices to ensure safety of patients and team members * Ensure radiologic equipment remains in working order. Report equipment malfunctions to Center Operations Director * Ensure all Radiology workflows are followed and all Radiology reports cross correctly to EMR * Follows documentation procedures and completes required documentation related to patient x-ray visit. * Maintain all x-ray equipment, including calibration, QA/QC procedures, and record keeping in accordance with current policy and procedures Medical Assistant Duties * Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing * Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing (in accordance with state regulations) * Perform rapid screening tests (influenza, strep, mono, glucose, etc.) * Assist providers during examination and treatment * Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed * Prepare and assist clinician with procedure set up and injury care * Apply bandages, dressings and splints as ordered by the treating clinician * Dispense medications and DME as ordered by the treating clinician in accordance with state regulations * Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center * Maintain supplies, clean rooms and equipment, and stock exam rooms * Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures * Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected * In partnership with center leadership, assist with patient flow and volume * Keep patients informed of expected wait times during all aspects of the center visit * Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping * Ensure accuracy in documentation * Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed * Follow HIPAA guidelines and safety rules * Attend center staff meetings or huddles as required * Assist in maintaining a neat, clean, and orderly appearance throughout the facility * Complete any applicable training including but not limited to clinical competency training that occurs monthly. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications * Education Level: High School Diploma or GED * Graduate of an accredited school of radiologic technology and applicable certification by the state in which employed. * Registered with The American Registry of Radiologic Technologists (ARRT) and has active and valid certification. * CPR/First Aid Certification Job-Related Experience * Customarily has at least six months or more of medical assistant experience with knowledge of medical procedures and medical terminology * Working knowledge of occupational medicine requirements (state specific) is preferred with prior medical office, healthcare and/or customer service-related experience. Job-Related Skills/Competencies * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Able to communicate both verbally and in writing in a clear, and professional manner * Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues * Must participate in initial and ongoing training as required * Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection * Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off & Extended Illness Days Offered * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws. #LI-ES2
    $39k-52k yearly est. Auto-Apply 38d ago
  • Medical Assistant

    Fastmed 4.0company rating

    Fastmed job in Greenville, NC

    Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at FastMed. For the past 20 years FastMed has served as the front door of healthcare for our communities while continuing to expand our national footprint. Our mission is to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality. POSITION SUMMARY What you'll be doing: We are hiring a Medical Assistant to assist our providers with exams, procedures and other processes to meet the specific needs of our patients, including but not limited to: Triaging patients, measuring vitals, and recording information on patients' charts Blood draws, venipuncture, specimen collection, and completion of lab work Administering medications and immunizations under provider direction Setting up procedures as instructed by provider Preparing treatment rooms for examinations and bringing patients from the waiting room to exam rooms What you'll bring to the table: Graduation from a Medical Assistant, EMT, Paramedic, or other relevant program, OR an active Registered Medical Assistant or Certified Medical Assistant designation, OR 6 months of experience in a relevant environment. We'd also prefer if you have prior recent experience in a healthcare setting, such as an emergency department, urgent care, or other ambulatory clinic. Why you'll love working with us: FastMed believes in taking care of our team members as effectively as our team members take care of our patients. As a part of our team you'll have access to several benefits, including but not limited to: Competitive pay with quarterly incentive plan Generous paid vacation & sick time that starts accruing on your first day with us Medical, dental, vision, and other wellness benefits 401(k) with company match Stipends for continuing medical education By joining our team you will also have the opportunity to be a key contributor to our culture. This is the environment we create to engage with our patients and each other, and it is key to our mutual success. Our culture is best exemplified by our STAT values: Service: Our ultimate calling is to provide superior service to our patients, and to support our patient-facing team members in their quest to do this. Teamwork: We work collaboratively to achieve our common goals, as achieving them is dependent upon a sustained collective effort. Accountability: We perform the jobs that are assigned to us to the best of our abilities and in a manner that is consistent with the highest level of personal integrity. Transparency: We acknowledge our shortcomings immediately so that we can find new solutions that continuously improve the quality of the service we provide. Graduate of one of the following programs is required: Medical Assistant or passing of CCMA examination. Certified Nursing Assistant (CNA state license required) with phlebotomy certificate Emergency Medical Technician (EMT-A) Paramedic Or, graduate of another relevant program with CMO approval; Or, possesses active Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) designation Certification : BLS through American Heart Association is required; American Safety Health Institute, or National Safety Council are preferred. APPLY TODAY and join us as we seek to accomplish our mission and live our values in every patient interaction!
    $29k-34k yearly est. Auto-Apply 12d ago
  • Specialist, Credentialing

    Fastmed 4.0company rating

    Fastmed job in Raleigh, NC

    Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at FastMed. For the past 20 years FastMed has served as the front door of healthcare for our communities while continuing to expand our national footprint. Our mission is to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality. POSITION SUMMARY What you'll be doing: We are hiring an experienced Credentialing Specialist to be responsible for all aspects of payor enrollments, credentialing onboarding, re-credentialing with payors and the privileging process for all medical providers who provide patient care at FastMed Urgent Care and FastMed Primary Care in accordance with applicable regulatory agencies, state specific requirements, company policies and management service agreements. Responsible for ensuring providers are credentialed with all healthcare companies, plans and facility locations within our organization. Maintain up-to-date data for each provider in credentialing databases and online systems including licenses and certifications. What you'll bring to the table: High School diploma or equivalent; Associate degree preferred; Four (4) years of relevant payor enrollment experience required. Knowledge of MODIO credentialing software preferred. Certified Provider Credentialing Specialist (CPCS) and/or Provider Enrollment Specialist Certificate (PESC) preferred. Why you'll love working with us: FastMed believes in taking care of our team members as effectively as our team members take care of our patients. As a part of our team, you'll have access to several benefits, including but not limited to: Competitive pay with quarterly incentive plan Generous paid vacation & sick time that starts accruing on your first day with us Medical, dental, vision, and other wellness benefits 401(k) with company match Stipends for continuing medical education By joining our team, you will also have the opportunity to be a key contributor to our culture. This is the environment we create to engage with our patients and each other, and it is key to our mutual success. Our culture is best exemplified by our STAT values: Service: Our ultimate calling is to provide superior service to our patients, and to support our patient-facing team members in their quest to do this. Teamwork: We work collaboratively to achieve our common goals, as achieving them is dependent upon a sustained collective effort. Accountability: We perform the jobs that are assigned to us to the best of our abilities and in a manner that is consistent with the highest level of personal integrity. Transparency: We acknowledge our shortcomings immediately so that we can find new solutions that continuously improve the quality of the service we provide. A few requirements : Graduate of one of the following programs: Medical Assistant, Emergency Medical Technician (EMT-A only), Paramedic, or another relevant program; or possesses active Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) designation Certification: BLS American Red Cross is required; American Safety Health Institute, or National Safety Council are preferred. APPLY TODAY and join us as we seek to accomplish our mission and live our values in every patient interaction!
    $35k-52k yearly est. Auto-Apply 12d ago
  • Physical Therapist PRN

    Concentra 4.1company rating

    Raleigh, NC job

    Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. As a Physical Therapist, you will provide rehabilitative services for the treatment of disabled, injured and diseased patients in a center in accordance with Concentra Medical Centers' Injury Process Management and Concentra Medical Centers' philosophy of rehabilitation in occupational medicine and Concentra policies, practices and procedures and applicable regulations. Responsibilities * Ensure delivery of high quality patient care services * Perform direct patient care, including evaluation of muscle, skeletal, neurological and other physical problems * Support and encourage multidisciplinary coordination of treatment * Ensure proper documentation of patient care * Maintain professional standards through compliance with quality assurance policies/ procedures as well as applicable regulations and corporate policies * Implement effective communication with own and other departments' staff, with medical staff and patients to ensure coordinated efforts and provision of high quality service and optimal patient care * Demonstrate effective problem-solving and conflict-resolution abilities * Inform Administrator of department problems, needs and solutions in a timely manner * Plan, design, implement and interpret specific physical therapy treatment programs for patients to facilitate the patient's recovery and attainment of maximum physical potential * Educate patients in the proper care and use of supports and performance of exercise programs * Perform or delegate patient treatment to include modalities, therapeutic exercises, gait training and hydrotherapy * Follow appropriate documentation and reporting procedures * Secure prescription for each patient treated * Work closely with the physician to ensure comprehensive delivery of services and quality patient care * Assist marketing staff with tours as necessary * Take all necessary precautions to protect center assets and property against loss or waste through negligence or dishonesty * Participate in professional development by attending center meetings and outside educational seminars * Communicates with the Outcome Assurance Injury Coordinator or the Case Manager for each patient * Communication regarding the patients' objective progress, compliance with the program, compliance with attendance of scheduled appointments, the therapist's estimated time frame until discharged from therapy * Participates in clinical instruction of university occupational therapy and/or occupational therapist assistant students * Participates with the evaluation of the effectiveness of the rehabilitation quality management process and assist in new and improved processes * Ensures compliance with rules and regulations established by the relevant licensing, certification and accrediting bodies This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications * Bachelor's Degree from an accredited Physical Therapy program * Masters' Degree from an accredited Physical Therapy program, preferred * Ortho-outpatient experience, preferred Job-Related Skills/Competencies * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Demonstrated willingness to participate in initial and ongoing training as required. * Demonstrated effective communication and interaction with employers, patients, providers and other employees * Demonstrated ability to maintain working relationship with all levels of employees * Demonstrated excellent customer service skills * Demonstrated computer skills * Knowledge of common safety hazards and precautions to establish a safe work medical environment * Skill in developing and maintaining patient care records and writing reports * Skill in time management, planning and workload control * Skill in identifying problems and recommending solutions * Skill in developing and maintaining medical quality assurance and quality control standards * Skill in establishing and maintaining effective communication and working relationships with Management, patients, medical staff and the general public * Must successfully complete orientation and training as well as demonstrate competency in all required physical therapy tasks Additional Data * 401(k) Retirement Plan with Employer Match * Colleague Referral Bonus Program * Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
    $69k-85k yearly est. Auto-Apply 60d+ ago
  • Director, Regional Operations - Eastern Region

    Fastmed 4.0company rating

    Fastmed job in Zebulon, NC

    Job Description The Regional Director of Operations will oversee the management of all Center Managers in their designated region (please review locations at the end of this description), and as such, responsibilities include but are not limited to hiring, performance management, and successful development of the Center Managers on the Regional Director's team. The incumbent has frequent interaction and collaboration with Center Managers and Supervising Physicians to ensure each facility is staffed with competent, professional team members during scheduled hours of operation. The Regional Director oversees expense control and ensures effective management of clinic budgets as coordinated between Center Managers and Operations to ensure key metrics are achieved. DUTIES AND RESPONSIBILITIES: Day to day management of the Center Managers to ensure the following responsibilities are carried out and deliverables are met, including: Coaching, developing Center Managers and identify talent within the clinical operations roles for career growth Collaboration at the clinic level between clinic and provider staff to ensure clinics are operating as a unified team Meeting and adhering to P/L goals and expectations, including successful expense and vendor management. Effective staffing and scheduling, including assisting with scheduling and call outs as appropriate Successful hiring and onboarding of Center Managers Ongoing and meaningful development and one-on-one training to ensure proficiency with the Center Managers' job roles Performance management, including ongoing effective coaching and feedback Ensuring superior Patient Satisfaction as measured by Google Ratings Total Visits (Urgent Care, Primary Care, Workers' Compensation) Implements and manages Joint Commission standards and processes to ensure clinics are compliant Collaborates with medical leadership to resolve issues and identify opportunities to improve regional performance Assists with the implementation of new processes and programs as sponsored by FastMed across the organization, including serving as a resource for Finance & Accounting, IT, Marketing, and HR Department to deliver on company objectives and priorities Collaborates with Occupational Health Services to ensure service levels are met; assists with targeted retention and growth objectives Strive to embody FastMed's core values of STAT (Service, Teamwork, Accountability, Transparency) and embrace FastMed's philosophy of Compassionate Hospitality Leads the process of front desk collections and time of service payments Other duties as assigned QUALIFICATIONS: EDUCATION: Minimum of an Associate Degree is required. Bachelor's degree is preferred EXPERIENCE: 3 - 5 years of management experience in Urgent Care or other healthcare setting SKILLS: Process improvement experience required Ability to manage and resolve conflict Proficiency with critical thinking Computer proficiency in Windows based software Workflow management and process improvement Experience with electronic medical records (EMRs), EPIC preferred Experience with front and back office clinic operations This position is remote- must reside locally within Eastern North Carolina. The Regional Director will be required to visit (i.e., travel/drive to) centers in Eastern North Carolina locations included (but not limited to): Aberdeen, Clayton, Fayetteville, Garner, Goldsboro, Greenville, Kinston, Leland, Lumberton, Morehead City, Roanoke Rapids, Rockingham, Rocky Mount, Wilmington, Wilson and Zebulon. They must also be able to attend occasional meetings at the corporate offices in Durham, NC.
    $100k-172k yearly est. 3d ago
  • Patient Services Advocate

    Fastmed 4.0company rating

    Fastmed job in Raleigh, NC

    Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at FastMed. For the past 20 years FastMed has served as the front door of healthcare for our communities while continuing to expand our national footprint. Our mission is to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality. POSITION SUMMARY What you'll be doing: We are hiring a Patient Services Advocate to help us in creating the ultimate patient experience upon entrance to a FastMed clinic, providing exemplary customer service from check-in to check-out. This includes: Greeting patients upon arrival and promptly answering incoming calls, gathering information to determine callers' needs and provide resolutions Guiding patient in registration processes, including verification of insurance Utilizing patient queuing process to ensure that patients and families are well informed of waiting times and to provide the most efficient visit possible Assisting with patient feedback collection Accurately recording charges and payments to support patient billing, and preparing the daily deposit & reconciliation log What you'll bring to the table: A high school diploma or equivalent, excellent organizational & interpersonal communication skills, the ability to remain calm and supportive towards our patients in busy or stressful situations, and preferably two years' experience in a medical front office or customer service setting. Bonus points if you have medical/insurance billing knowledge. Why you'll love working with us: FastMed believes in taking care of our team members as effectively as our team members take care of our patients. As a part of our team you'll have access to several benefits, including but not limited to: Competitive pay with quarterly incentive plan Generous paid vacation & sick time that starts accruing on your first day with us Medical, dental, vision, and other wellness benefits 401(k) with company match By joining our team you will also have the opportunity to be a key contributor to our culture. This is the environment we create to engage with our patients and each other, and it is key to our mutual success. Our culture is best exemplified by our STAT values: Service: Our ultimate calling is to provide superior service to our patients, and to support our patient-facing team members in their quest to do this. Teamwork: We work collaboratively to achieve our common goals, as achieving them is dependent upon a sustained collective effort. Accountability: We perform the jobs that are assigned to us to the best of our abilities and in a manner that is consistent with the highest level of personal integrity. Transparency: We acknowledge our shortcomings immediately so that we can find new solutions that continuously improve the quality of the service we provide. A few requirements : Minimum two years' experience in customer service and medical front office setting is preferred APPLY TODAY and join us as we seek to accomplish our mission and live our values in every patient interaction!
    $32k-38k yearly est. Auto-Apply 12d ago
  • Sr. Applications Analyst-Ambulatory

    Fastmed 4.0company rating

    Fastmed job in Raleigh, NC

    Job Description Job Purpose: The Epic Senior Analyst, Ambulatory is responsible for configuring, modifying, testing, and maintaining software applications. Coordinate all issues that arise during the project for the application area. Builds collaborative relationships with project leadership, business owners, clinical department users, and other corporate departments to facilitate usage and acceptance of the system. Be a mentor to other analysts and team members. Lead more difficult or larger scope projects. Essential Duties and Responsibilities Acting as the primary support contact for the Ambulatory application's end-users Identifying issues that arise in their application area as well as issues that impact other application teams, and working to resolve them Guiding workflow design, building and testing the system, and analyzing other technical issues associated with EPIC software Identifying and implementing request changes to the system Serving as a liaison between end users' workflow needs and EMR implementation staff Performing in a senior analyst role and teaching, training, and guiding analysts to solutions Maintaining regular communication with your vendor representatives including participating in weekly project team meetings Working with vendor representatives, organizations business community, and end users to ensure the system meets the organization's business needs regarding the project deliverables and timeline. Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visit and other integrated sessions Participating in training and working with end users Troubleshooting problems and questions Reviewing the status of projects and issues on an ongoing basis with leadership Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones Taking ownership and leading projects involving multiple teams or team members Performing and completing build tasks in more difficult application areas Adhering to service level agreements in incident and task management Appropriately escalating issues to team lead and management Attending and participating in workgroup and steering meetings Preparing agendas and performing system demonstrations for stakeholders Reviewing and completing NoVA notes and upgrades within the project timelines Maintaining all applicable certifications and ensuring CEE's are up to date Translating operational requests into EMR build tasks Additional Duties and Responsibilities Accomplishes all tasks as assigned or become necessary Qualifications Education: Associates in Information Technology or Bachelor's Degree in Information Technology or related field, preferred At least 5 years Epic experience Training and Certification: Epic certification(s)/accreditation(s) is required in the primary application for the position Epic Care Ambulatory- Required Other certification examples would be Welcome EpicCare Link MyChart Healthy Planet/Compass Rose At least 1 or more additional certifications in application areas, Preferred Knowledge, Skills, and Abilities: Configures, modifies, tests, implements, maintains and supports applications software. Develops thorough application knowledge within specific areas of focus. Write and maintain system documentation. Understands the workflow and business requirements and has the ability to build/modify the system to meet business specifications. Thorough understanding of possible ramifications to business process as well as other system applications. Demonstrating flexibility with respect to changing end-user business needs The ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible The ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others The ability to communicate information clearly and concisely with project leadership and subject matter experts. The ability and willingness to learn new software and systems Listening Attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures Being prepared and performing presentations and demonstrations for stakeholders and leadership in a way that can be easily understood Ability to independently hold workgroup sessions with multiple teams with prepared agendas and topics. Language Skills: Ability to communicate well in writing and in person. Ability to read and interpret common medical terminology and abbreviations. Expectation of Employee Adheres to company Policy and Procedures Maintains confidentiality of patient information as regard to HIPAA laws Acts as a role model within the corporate location and clinical centers Works as a team player Uses strong attention to detail Performs duties as workload necessitates Maintains company confidentiality in all areas Maintains a positive, respectful attitude, high team spirit and morale Uses tact in all personal interactions Demonstrates flexible and efficient time management and ability to prioritize workload Consistently reports to work on time for scheduled shift, prepared to perform duties of position Required OnCall time with rotating schedule and scope defined by management
    $108k-153k yearly est. 10d ago
  • Bilingual (Spanish) Health Care Assistant

    Planned Parenthood South Atlantic 4.4company rating

    Raleigh, NC job

    Job DescriptionOur doors are open, and we are still providing care. Planned Parenthood South Atlantic is committed to providing high-quality, inclusive, and non-judgmental sexual and reproductive healthcare to all genders, sexual orientations, races, religions, abilities, ethnicities, and cultural backgrounds. We are a team of compassionate and dedicated staff members, and we will continue to open our doors to those who need it. This spirit and culture of belonging is woven into our workplace each day through a clearly defined set of Workplace Values and Service Standards. Defining these common goals brings us together as a single team, working together to provide top-notch experiences at every one of our locations. Our culture is a reflection of the passion and commitment we all share for our organization's mission. Learn more: ppsatcareers.org Why Planned Parenthood South Atlantic? We are powerful educators, advocates and innovators for health care. Be part of the diverse Planned Parenthood family. Work hand in hand with like-minded individuals in an environment built on collaboration, open communication, and mutual respect. We're looking for passionate, dedicated people who are eager to make positive contributions to their community and to our mission. What's interesting about this job? The Bilingual Health Care Assistant (HCA) serves as the first impression of Planned Parenthood South Atlantic (PPSAT) by providing friendly and efficient services to clients arriving at the health center for services or information. The HCA is responsible for maintaining front office, back office, assisting providers with daily in-office procedures, blood draws, and provide patient education. Who You Are Passionate about providing high-quality and nonjudgemental reproductive health care Bilingual in Spanish - passing the Bilingual Proficiency Assessment required before hire Enjoy working in a non-stop fast paced environment Believe sexual health is essential to every person's overall health, well-being, and happiness Excited about making patients the priority Firm believer in providing non-judgmental care to our transgender and gender-diverse patients Experience working across a diverse service area What You'll Do (but not limited to) Maintains accurate and complete documentation including charts, logs, etc. Provide education via telephone or face-to-face in a non-judgmental manner to patients by providing support and information on reproductive and sexual health issues. Verify and interpret insurance coverage and benefits both electronically and over the phone. Assist clinician in making patient referrals and documenting appointments scheduled in patient chart. Provides telephone coverage for incoming calls, assists with requests for center appointments as applicable and other calls requesting information. Able to interpret and communicate clinic fee scale and pricing information, as well as patient insurance benefits, including copayments/coinsurance. Responsible for patient fee receipts, reconciliation of computer journal sheet with daily deposits and timely reporting of same to Finance Department. Ensures patients complete all necessary forms and obtains patient consents for services in an efficient and accurate manner. Follows Health Center procedures for the processing and provision of OTC and prescription medications and birth control supplies. Assists in assuring the Health Center remains in working order by maintaining an adequate stock of supplies. Participates in maintaining uniform patient record systems, e.g. computer data, EHR documentation, and/or patient filing system. Works as a team member to meet or exceed center productivity and customer satisfaction goals. Serve as laboratory testing personnel: collect and prepare laboratory specimens; maintain/check laboratory instruments; perform laboratory-related quality controls; order and result laboratory tests in the medical record; draw blood; dispose of contaminated supplies; perform and interpret in-house laboratory tests; participate in competency and proficiency requirements based on laboratory testing performed; demonstrate problem-solving skills. Schedule: This is a full-time opportunity, working 35-39 hours/week Monday: 8:30AM-5PMTuesday: 9:30AM-6PMWednesday: 8:30AM- 5PMThursday: 9:30AM-6PMFriday: 8:30AM-3PM All staff are expected to remain at the health center until all patients are checked out, documentation is completed, and the health center is cleaned. What You Get: All full-time employees are benefits-eligible! Including but not limited to: Medical, Dental, and Vision InsuranceHealth Reimbursement Account 403B Retirement Plan with matched contributions Paid Time Off Holiday Pay Employee Assistance Program Compensation:All HCA's start at $22.50 an hour and are eligible for periodic pay-increases based on tenure and skill checkoffs. PPSAT's compensation philosophy is based in equity and transparency. The HCA Tier Program intends to maintain and promote internal equity, transparency, and skill growth. Bilingual Skill - This position requires passing the Bilingual Assessment. Those who pass the Bilingual Assessment are eligible for an additional $1.00 added to their base rate. A complete application includes a cover letter and resume. This position requires a background check once a job offer is extended to the final candidate. PPSAT does not discriminate in employment and understands the many barriers' candidates may face when applying to jobs. One of those barriers is the criminal justice system and its effects on background checks. We understand that these barriers more often negatively impact BIPOC. A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, the seriousness of violation, and job relatedness are considered in all employment decisions. Planned Parenthood of South Atlantic Diversity, Equity, and Inclusion StatementAt Planned Parenthood of South Atlantic (PPSAT), we embrace diversity, equity, and inclusion and strive to keep it at the core of who we are. We are committed to a diverse workforce that welcomes an array of perspectives, experiences, and backgrounds. We believe that diversity, equity and inclusion in teams, decision-making, policy, practice, and operations contributes to a sense of belonging that benefits our culture, our staff, our patients, and our community. At PPSAT, we are dedicated to learning, reducing and eliminating inequities, and developing best practices to dismantle systemic racism and the complex problems caused by it. Planned Parenthood South Atlantic is an equal opportunity employer. No phone calls please.
    $22.5 hourly 4d ago
  • Urgent Care Physician Opportunity - Goldsboro

    Fastmed 4.0company rating

    Fastmed job in Goldsboro, NC

    Physician is required to have graduated from an Allopathic or Osteopathic residency in either Family Medicine, Internal Medicine Pediatrics, or Emergency Medicine within the United States. Experience in Urgent Care or Pediatrics is a plus. Must be comfortable evaluating patients of all ages and acuity. Expected to take a vested interest in their patients' well-being, demonstrate good listening skills, and express empathy and understanding when communicating with patients. DUTIES AND RESPONSIBILITIES: Manage urgent and emergent medical problems. Renders medical care to all patients who present to the urgent care on all assigned shifts. Obtains an adequate history and performs an appropriate physical examination for the presenting problem. Create patient-specific care plans with appropriate treatments to fit individual needs. Recommend specialists for treatment outside of their capacity. Perform minor surgical procedures including laceration repair, I&D, nail removal, paronychia incision and drainage, etc. Order and interpret diagnostic tests such as EKGs and PFTs. Provide a preliminary reading on x-rays and splint injuries as appropriate. Work with and improve quality metrics. Be a team player and work with other staff members to provide high-quality care. Interacts with the Center Manager regularly. Keeps manager and medical director informed of concerns and potential liability situations. Arrives at the Urgent Care on the scheduled day at the start of shift and leaves after the clinic closes and the last patient has left the premises. Agrees to participate in periodic Urgent Care staff meetings. Maintains a safe, comfortable and therapeutic environment for patients and families in accordance with urgent care standards. Attends meetings and education programs as required. Be available and participate in on-call assignments one day per month. Be willing to travel to nearby clinics for shifts if need arises. Must be able to see 3-4 patients per hour in the Urgent Care setting. QUALIFICATIONS: Education (Required): Graduation from an Allopathic or Osteopathic medical school. Experience: Graduation from an Allopathic or Osteopathic Family Medicine residency in either Family Medicine or Internal Medicine Pediatrics. Must be Board Certified or Board Eligible. Must have an active, unrestricted license in North Carolina Prior experience in Urgent Care or Pediatrics is a plus. Excellent written and spoken communication skills. Good interpersonal skills. BLS/ CPR Certified REPORTING TO THIS POSITION:Possibility to supervise Advanced Practice Providers as approved by the Chief Medical Officer.
    $142k-216k yearly est. Auto-Apply 60d+ ago
  • Medical Assistant

    Fastmed 4.0company rating

    Fastmed job in Raleigh, NC

    Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at FastMed. For the past 20 years FastMed has served as the front door of healthcare for our communities while continuing to expand our national footprint. Our mission is to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality. POSITION SUMMARY What you'll be doing: We are hiring a Medical Assistant to assist our providers with exams, procedures and other processes to meet the specific needs of our patients, including but not limited to: Triaging patients, measuring vitals, and recording information on patients' charts Blood draws, venipuncture, specimen collection, and completion of lab work Administering medications and immunizations under provider direction Setting up procedures as instructed by provider Preparing treatment rooms for examinations and bringing patients from the waiting room to exam rooms What you'll bring to the table: Graduation from a Medical Assistant, EMT, Paramedic, or other relevant program, OR an active Registered Medical Assistant or Certified Medical Assistant designation, OR 6 months of experience in a relevant environment. We'd also prefer if you have prior recent experience in a healthcare setting, such as an emergency department, urgent care, or other ambulatory clinic. Why you'll love working with us: FastMed believes in taking care of our team members as effectively as our team members take care of our patients. As a part of our team you'll have access to several benefits, including but not limited to: Competitive pay with quarterly incentive plan Generous paid vacation & sick time that starts accruing on your first day with us Medical, dental, vision, and other wellness benefits 401(k) with company match Stipends for continuing medical education By joining our team you will also have the opportunity to be a key contributor to our culture. This is the environment we create to engage with our patients and each other, and it is key to our mutual success. Our culture is best exemplified by our STAT values: Service: Our ultimate calling is to provide superior service to our patients, and to support our patient-facing team members in their quest to do this. Teamwork: We work collaboratively to achieve our common goals, as achieving them is dependent upon a sustained collective effort. Accountability: We perform the jobs that are assigned to us to the best of our abilities and in a manner that is consistent with the highest level of personal integrity. Transparency: We acknowledge our shortcomings immediately so that we can find new solutions that continuously improve the quality of the service we provide. Graduate of one of the following programs is required: Medical Assistant or passing of CCMA examination. Certified Nursing Assistant (CNA state license required) with phlebotomy certificate Emergency Medical Technician (EMT-A) Paramedic Or, graduate of another relevant program with CMO approval; Or, possesses active Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) designation Certification : BLS through American Heart Association is required; American Safety Health Institute, or National Safety Council are preferred. APPLY TODAY and join us as we seek to accomplish our mission and live our values in every patient interaction!
    $29k-34k yearly est. Auto-Apply 13d ago
  • Physical Therapist Float

    Concentra 4.1company rating

    Raleigh, NC job

    Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. As a Physical Therapist Float, your responsibilities include providing rehabilitative services for disabled, injured, and diseased patients within the center. You'll align with Concentra Medical Centers' Injury Process Management, their rehabilitation philosophy in occupational medicine, and relevant policies, practices, and regulations. Responsibilities * Ensure delivery of high quality patient care services * Perform direct patient care, including evaluation of muscle, skeletal, neurological and other physical problems * Support and encourage multidisciplinary coordination of treatment * Ensure proper documentation of patient care * Maintain professional standards through compliance with quality assurance policies/ procedures as well as applicable regulations and corporate policies * Implement effective communication with own and other departments' staff, with medical staff and patients to ensure coordinated efforts and provision of high quality service and optimal patient care * Demonstrate effective problem-solving and conflict-resolution abilities * Inform Administrator of department problems, needs and solutions in a timely manner * Plan, design, implement and interpret specific physical therapy treatment programs for patients to facilitate the patient's recovery and attainment of maximum physical potential * Educate patients in the proper care and use of supports and performance of exercise programs * Perform or delegate patient treatment to include modalities, therapeutic exercises, gait training and hydrotherapy * Follow appropriate documentation and reporting procedures * Secure prescription for each patient treated * Work closely with the physician to ensure comprehensive delivery of services and quality patient care * Assist marketing staff with tours as necessary * Take all necessary precautions to protect center assets and property against loss or waste through negligence or dishonesty * Participate in professional development by attending center meetings and outside educational seminars * Communicates with the Outcome Assurance Injury Coordinator or the Case Manager for each patient * Communication regarding the patients' objective progress, compliance with the program, compliance with attendance of scheduled appointments, the therapist's estimated time frame until discharged from therapy * Participates in clinical instruction of university occupational therapy and/or occupational therapist assistant students * Participates with the evaluation of the effectiveness of the rehabilitation quality management process and assist in new and improved processes * Ensures compliance with rules and regulations established by the relevant licensing, certification and accrediting bodies This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications * Bachelor's Degree from an accredited Physical Therapy program * Masters' Degree from an accredited Physical Therapy program, preferred * Ortho-outpatient experience, preferred * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Demonstrated willingness to participate in initial and ongoing training as required.• * Demonstrated effective communication and interaction with employers, patients, providers and other employees Demonstrated ability to maintain working relationship with all levels of employees * Demonstrated excellent customer service skills * Demonstrated computer skills * Knowledge of common safety hazards and precautions to establish a safe work medical environment * Skill in developing and maintaining patient care records and writing reports * Skill in time management, planning and workload control * Skill in identifying problems and recommending solutions * Skill in developing and maintaining medical quality assurance and quality control standards * Skill in establishing and maintaining effective communication and working relationships with Management, patients, medical staff and the general public * Must successfully complete orientation and training as well as demonstrate competency in all required physical therapy tasks Additional Data * Generous paid time off (PTO) * Paid holidays * Paid sick/EID days * Set schedule * Flexible per diem opportunities* * Medical and prescription plans * Basic and enhanced dental and vision plans * Supplemental health benefits (accident, critical illness, hospital indemnity insurance) * LifeWorks employee assistance program * Company-funded HSA * Short-term disability * Pre-tax spending accounts (health care and dependent care FSA) * Training provided in our world-class occupational medicine process management model* * Medical experts panel (MEP) * Concentra CEU courses * New hire learning program * Occupational Health University * Leadership development program * Manual therapy certification * Yearly CEU stipend and CEU time * Tuition reimbursement * Professional On-demand Learning Modules* * Malpractice insurance* * Unmatched opportunities for advancement locally and nationally* * Traditional and Roth 401(k) with employer match* * Competitive salary* * Colleague referral bonus program* * Colleague discount program* * Life insurance/disability * Pre-tax spending accounts * Relocation assistance (when applicable) * Incentive/RVU bonus * Commuter benefits * Identity theft services * Company-paid long-term disability * External candidates: submit your application on concentra.com/careers * Current colleagues: visit the internal career portal on the main page of MyConcentra to apply * Accepting applications on an ongoing basis This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws. #LI-CV1
    $69k-85k yearly est. Auto-Apply 44d ago
  • Director, Regional Operations - Eastern Region

    Fastmed 4.0company rating

    Fastmed job in Rocky Mount, NC

    Job Description The Regional Director of Operations will oversee the management of all Center Managers in their designated region (please review locations at the end of this description), and as such, responsibilities include but are not limited to hiring, performance management, and successful development of the Center Managers on the Regional Director's team. The incumbent has frequent interaction and collaboration with Center Managers and Supervising Physicians to ensure each facility is staffed with competent, professional team members during scheduled hours of operation. The Regional Director oversees expense control and ensures effective management of clinic budgets as coordinated between Center Managers and Operations to ensure key metrics are achieved. DUTIES AND RESPONSIBILITIES: Day to day management of the Center Managers to ensure the following responsibilities are carried out and deliverables are met, including: Coaching, developing Center Managers and identify talent within the clinical operations roles for career growth Collaboration at the clinic level between clinic and provider staff to ensure clinics are operating as a unified team Meeting and adhering to P/L goals and expectations, including successful expense and vendor management. Effective staffing and scheduling, including assisting with scheduling and call outs as appropriate Successful hiring and onboarding of Center Managers Ongoing and meaningful development and one-on-one training to ensure proficiency with the Center Managers' job roles Performance management, including ongoing effective coaching and feedback Ensuring superior Patient Satisfaction as measured by Google Ratings Total Visits (Urgent Care, Primary Care, Workers' Compensation) Implements and manages Joint Commission standards and processes to ensure clinics are compliant Collaborates with medical leadership to resolve issues and identify opportunities to improve regional performance Assists with the implementation of new processes and programs as sponsored by FastMed across the organization, including serving as a resource for Finance & Accounting, IT, Marketing, and HR Department to deliver on company objectives and priorities Collaborates with Occupational Health Services to ensure service levels are met; assists with targeted retention and growth objectives Strive to embody FastMed's core values of STAT (Service, Teamwork, Accountability, Transparency) and embrace FastMed's philosophy of Compassionate Hospitality Leads the process of front desk collections and time of service payments Other duties as assigned QUALIFICATIONS: EDUCATION: Minimum of an Associate Degree is required. Bachelor's degree is preferred EXPERIENCE: 3 - 5 years of management experience in Urgent Care or other healthcare setting SKILLS: Process improvement experience required Ability to manage and resolve conflict Proficiency with critical thinking Computer proficiency in Windows based software Workflow management and process improvement Experience with electronic medical records (EMRs), EPIC preferred Experience with front and back office clinic operations This position is remote- must reside locally within Eastern North Carolina. The Regional Director will be required to visit (i.e., travel/drive to) centers in Eastern North Carolina locations included (but not limited to): Aberdeen, Clayton, Fayetteville, Garner, Goldsboro, Greenville, Kinston, Leland, Lumberton, Morehead City, Roanoke Rapids, Rockingham, Rocky Mount, Wilmington, Wilson and Zebulon. They must also be able to attend occasional meetings at the corporate offices in Durham, NC.
    $100k-172k yearly est. 3d ago

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