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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Quincy, MA | $37,534 | $18.05 |
| 2 | Setauket-East Setauket, NY | $35,840 | $17.23 |
| 3 | Sunnyvale, CA | $35,398 | $17.02 |
| 4 | Beaverton, OR | $34,893 | $16.78 |
| 5 | Schaumburg, IL | $34,305 | $16.49 |
| 6 | Chandler, AZ | $31,964 | $15.37 |
| 7 | Columbus, OH | $31,855 | $15.31 |
| 8 | Wichita, KS | $31,677 | $15.23 |
| 9 | Nashville, TN | $30,417 | $14.62 |
| 10 | Houston, TX | $30,106 | $14.47 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Senior Associate | $128,748 | $62 | - |
| 2 | Customer Account Executive | $119,006 | $57 | - |
| 3 | Customer Care Executive | $118,562 | $57 | - |
| 4 | Customer Service Expert | $108,678 | $52 | - |
| 5 | Senior Representative | $94,588 | $45 | - |
| 6 | Service Advisor | $94,439 | $45 | - |
| 7 | Telephone Service Adviser | $92,107 | $44 | - |
| 8 | Customer Service Professional | $88,877 | $43 | - |
| 9 | Customer Relationship Specialist | $88,861 | $43 | - |
| 10 | Service Operator | $88,372 | $42 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | The Motley Fool | $35,436 | $17 | - |
| 2 | DXC Technology | $34,649 | $17 | - |
| 3 | Fiserv | $34,133 | $16 | 2 |
| 4 | California United Bank | $33,915 | $16 | - |
| 5 | Sun Gard Data Systems Inc | $33,836 | $16 | - |
| 6 | CME Group | $33,513 | $16 | - |
| 7 | Propay | $33,246 | $16 | - |
| 8 | NextGear Capital | $32,727 | $16 | - |
| 9 | Ipayment, Inc. | $32,615 | $16 | - |
| 10 | Citi | $32,599 | $16 | 18 |
| 11 | Express Scripts Holding | $32,470 | $16 | - |
| 12 | Nova Information Systems | $32,368 | $16 | - |
| 13 | Century Support Services | $31,977 | $15 | - |
| 14 | Advanta Bank | $31,965 | $15 | - |
| 15 | OrthoBanc | $31,870 | $15 | - |
| 16 | HomeServe USA | $31,703 | $15 | 2 |
| 17 | The Credit Pros | $31,686 | $15 | - |
| 18 | Total Merchant Services | $31,657 | $15 | - |
| 19 | Comdata | $31,304 | $15 | - |
| 20 | Global Payments | $27,124 | $13 | 3 |