Youth Specialist - Youth Haven
Friends of Youth job in Kirkland, WA
The Youth Specialist provides supervision and support to all youth utilizing a trauma informed approach. They are responsible for overseeing daily activities internally and supervision and guidance tasks during appointments and while on outings in the community.
The Youth Specialist provides a safe environment for youth, including transportation to meet medical, educational, and legal needs. They model and teach healthy communication and daily living skills to youth and encourage and motivate youths' interest to identify and complete their personal goals.
REPORTS TO: Supervisor of Youth Haven
Schedule: Wednesday-Sunday, 12AM-8:30AM
ESSENTIAL DUTIES
Safety and Well-Being
Maintain a safe living environment.
Demonstrate and teach self-regulation.
Promote a sense of community and safety.
Support conflict resolution skills.
Use preventive floor management techniques to address challenging behaviors.
Encourage the involvement of family members and support people where appropriate.
Youth Engagement
Listen to and address individual concerns.
Provide personal attention, tailoring services to individual clients
Support the growth and development of independent living skills
Respect confidentiality.
Build positive relationships with residents.
Interact with empathy and without judgment.
Supervision and Monitoring
Plan, supervise and support tasks that promote mental, physical, and social health.
Ensure the safe storage of medications and dispense as prescribed and instructed.
Assist with homework, work attainment, goal setting and achievement.
Prepare meals and snacks.
Design and facilitate scheduled groups and activities as requested.
Transport youths to appointments and outings as assigned.
Stay in close contact to maintain awareness of the whereabouts of the youths.
Monitor health and other behaviors.
Report any concerns regarding abuse, exploitation and/or neglect to the Supervisor and subsequently to Child Protective Services.
Assist in training volunteers, interns, and relief employees under the guidance of the Supervisor.
Communication and Record Keeping
Attend and positively contribute to weekly team meetings.
Attend professional training for continuous knowledge and growth.
Model positive and healthy behaviors.
Objectively document behavioral events.
Maintain daily communication logs.
Record medication and fund disbursements.
Complete incident reports as per agency policy.
Complete other reports as requested by a supervisor.
Provide consistent communication and support with accurate daily documentation for reports.
job requirements
a. Education and Experience
Bilingual in English/Spanish preferred
High School Diploma or General Education Diploma (GED) required. Bachelor's degree in a human-service field preferred.
Minimum of 6 months of full-time experience, providing direct service to youth in a work or volunteer capacity.
Experience working with youth who are homeless and/or involved in the foster care system.
Experience working with immigrant and refugee youth is preferred.
b. Additional Requirements
Must be 21 years of age or older.
Must satisfactorily pass criminal history check
Must satisfactorily pass tuberculosis (TB) test within the past year.
Must successfully complete the following health certification requirements within 30 days of employment: Food Handler's, CPR, First Aid and Bloodborne Pathogens training.
Must have a valid Washington State driver's license or be able to obtain one by date of employment.
Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business must have a safe driving record as defined by Friends of Youth.
c. Knowledge, Skills and Abilities
Able to engage with diverse populations in a culturally responsive manner.
Demonstrate a commitment to the values of diversity, equity, and inclusion by honoring and celebrating diverse characteristics and expressions of personal identity.
Strong commitment to Friends of Youth's mission, vision, and values.
Excellent verbal and written communication skills.
Excellent organizational and time-management skills.
Able to maintain strong personal and professional boundaries.
Able to work independently and as part of a team.
Able to establish and maintain positive working relationships with youth.
Able to separate one's personal beliefs and values from those of youth.
Proficient skill set with Microsoft Office programs.
We offer:
Generous time off including 15 vacation days per year, paid sick leave, 11 paid holidays, 2 social justice leave days per year for full-time employees
Health insurance package including medical, dental, vision, 24/7 access to telehealth, long term disability and life insurance
Retirement plan with match
Transgender Health Benefits
Friends of Youth is committed to equity and creating a diverse and inclusive work environment as an equal opportunity employer. We welcome, honor, and celebrate our clients, colleagues, and communities' diverse identities and cultures. For more information, email *********************.
Auto-ApplyTherapist - Youth Engagement Team YFS
Friends of Youth job in Kirkland, WA
The Mental Health Therapist on the Youth Engagement Team (YET) supports youth under the age of 18 who are at risk of or experiencing homelessness. The Therapist supports youth and their families who need conflict mediation, case management, and counseling support. The therapist must have a strong clinical background, knowledge of community and housing resources, experience mediating with families and adolescents, and teaching conflict resolution skills. The therapist will work to engage and motivate youth and families to participate in supportive services designed to prevent homelessness and maintain family reunification whenever possible.
The Therapist is a key member of the Behavioral Health team and plays a crucial role in providing support to the community.
FLSA Status: Non-Exempt, hourly
Reports To: Clinical Supervisor (Outpatient or Community)
essential duties
Clinical Services Tasks
Provide evidence-based and culturally responsive therapeutic interventions and services to youth who are systems involved, at risk of experiencing homelessness, and/or currently homeless or unstably housed.
Engage youth and families facing imminent housing instability into case management services, ensuring timely and appropriate support.
Conduct comprehensive mental health assessments and provide individual and family therapy, based on clinical needs and goals.
Stay informed on best practices in crisis intervention and provide timely crisis support and stabilization to clients and within agency programs.
Support youth and families in identifying core areas of conflict and facilitate individual and joint sessions to foster healthier communication and problem-solving.
Convene and lead multidisciplinary team meetings using a wraparound approach, incorporating natural supports and family members to promote youth well-being.
Collaborate with internal staff to develop and implement short- and long-term service plans that strengthen family relationships and build sustainable support networks.
Develop and implement aftercare support plans with youth and families; provide follow-up support, as appropriate.
Partner with the Housing Navigator/case manger to connect youth and families to housing resources and other wraparound services, including education, employment, and health care.
Provide client transportation throughout King County when necessary to support treatment and stability goals.
Administrative Tasks
Participate in regular supervision meetings with the Clinical Supervisor to review cases, receive feedback, and support clinical growth.
Attend team case consultations and relevant program or division meetings to ensure coordinated care and team collaboration.
Engage in ongoing professional development to stay current on best practices, interventions, and diagnostic trends relevant to youth mental health.
Maintain accurate, timely, and confidential clinical documentation in compliance with King County and Washington State WAC requirements.
Make and track referrals to appropriate services that help youth and families meet their goals, including housing, employment, education, and healthcare supports.
Collaborate with the Youth Engagement Team (YET) to strengthen interagency partnerships and enhance coordinated service delivery with partners such as YMCA, DCYF, LCYC, All Home, and advisory teams.
Collect and input required client data into the agencys database systems and report metrics and outcomes to the supervisor in a timely manner.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
job requirements
a.Education and Experience
Masters degree in human services field.
Licensed with the State of Washington as an LICSW/LSWAIC. LMHC/A, or LMFT/A.
Minimum of 1-year relevant work experience with youth, young adults and/or families experiencing homelessness.
Experience providing family support and/or counseling utilizing a wraparound approach.
Advanced clinical competency in treating complex traumas and family dynamic issues utilizing a strengths-based holistic approach.
Familiarity with Ecologically based family therapy, Functional Family Therapy training and/or Multi-Systemic Therapy preferred.
Demonstrated knowledge of MS365 Power Platform.
b. Additional Requirements
Must satisfactorily pass criminal history check.
Must satisfactorily pass tuberculosis (TB) test.
Must have reliable transportation and a valid Washington State driver's license (or be able to obtain one by date of employment).
Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business, must have a safe driving record as defined by Friends of Youth.
Employees and volunteers who operate their own vehicle(s) on Friends of Youth business must carry auto liability insurance that complies with the requirements of Friends of Youth.
Must successfully complete the following health certification requirements within 30 days of employment: CPR, First Aid and Bloodborne Pathogens.
We offer:
Generous time off including 15 vacation days per year, paid sick leave, 11 paid holidays, 2 social justice leave days per year for full-time employees
Health insurance package including medical, dental, vision, 24/7 access to telehealth, long term disability and life insurance
Retirement plan with match
Transgender Health Benefits
Friends of Youth is committed to equity and creating a diverse and inclusive work environment as an equal opportunity employer. We welcome, honor, and celebrate our clients, colleagues, and communities diverse identities and cultures. For more information, email *********************.
Compensation details: 26-32.5 Hourly Wage
PI8d48cd7dcc27-31181-38101363
Part-Time Day Counselor at Otto's Place
Seattle, WA job
Part-time Description
ABOUT THE POSITION: The Counselor is responsible for milieu management while engaging clients in a direct social service program. Time is divided among direct service, operations, and administrative responsibilities to ensure the efficient and effective operation of the program. Duties include client engagement, intake, assessment, advocacy, information and referral, problem solving and crisis intervention, in addition to meal preparation, laundry, and light janitorial assignments. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU).
ABOUT THE PROGRAM: Otto's Place Enhanced Shelter removes barriers for individuals transitioning out of homelessness by combining overnight shelter with 24/7 on-site support services and intensive case management, behavioral clinician, including housing navigation. In addition to services, we offer 100 individual sleeping areas for male-identifying guests, meals, laundry, and service pets. This combination of shelter and services enables us to meet people where they are and build a supportive community to help people currently living in tents or encampments to move toward stability. Referrals are directed from the City of Seattle's The Hope Team.
ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services and affordable housing for individuals and families experiencing housing instability in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We consider the diversity of the staff, guests, residents, and community partners to be an important asset. We recognize the value that different perspectives and cultures bring to the organization. Compass is proud to be an affiliate agency of Lutheran Community Services Northwest (LCSNW). LCSNW partners with individuals, families and communities for health, justice and hope by providing support services in key areas such as behavioral health, child welfare, refugees, and support to aging adults and people with disabilities to live independent lives. To learn more about the agency visit *******************************
LOCATION: Pioneer Square Neighborhood (Seattle, WA)
REPORTS TO: Shift Supervisor and Program Coordinator
FLSA STATUS: Non-Exempt
SCHEDULE: Saturday-Sunday 8am-4pm; with biweekly staff meetings on Thursdays 1-2pm
MEAL PERIOD: Paid (30-minutes)
SALARY RANGE: $24.50 per hour (Step 1*)
*Step 2: 2.5% increase after a consecutive year of employment
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties, responsibilities, and activities may change or be assigned at any time. The employee in this position must be able to read, write, and understand English.
Social Services
Register and engage clients to assess needs providing immediate and appropriate information and referral.
Engage clients in ongoing supportive relationships by displaying the qualities of warmth, empathy, and a client-centered approach.
Provide meals, laundry, cleaning services in accordance with schedule and assignments.
Mediate conflicts and provide de-escalation and crisis intervention; mediate conflicts and model appropriate problem solving and refer to appropriate clinical services as needed.
Maintain necessary logs, records, and statistics with clear and accurate case notes of all significant interaction in client files.
Leadership
Advance diversity, equity, and inclusion in all aspects of the work. All employees are expected to make efforts in their work and in their conduct to advance diversity, equity, and inclusion at every level.
Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate.
Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all of its areas of endeavor.
Perform all duties and responsibilities in a timely and effective manner in accordance with established agency policies to achieve the overall objectives of this position
SUPERVISORY DUTIES
None
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to maintain a high degree of confidentiality, tactfulness, and respect for participants from diverse backgrounds and identities.
Demonstrated knowledge of best practices in de-escalation, crisis intervention and stabilization skills.
Demonstrated knowledge of local resources and services for individuals who are experiencing homelessness or housing instability.
Manage difficult interpersonal situations effectively and know when to seek out support from your manager when needed.
Ability to follow agency policy and procedures to maintain safety and security within the facility.
Ability to work in fast-paced environment with frequent interruptions and crisis situations.
Demonstrated ability to set and maintain boundaries in a professional manner.
Ability to follow agency policy and procedures to maintain safety and security within the facility.
Ability to work independently and as part of a team in a collaborative and cooperative manner, to problem solve for effective outcomes particularly without on-site supervision.
Relate openly and comfortably with diverse groups of people, while valuing their differences.
Follow sound interpersonal boundaries and emotional intelligence.
Excellent written and verbal communication skills with ability to communicate effectively about technical problems and solutions.
Strong problem-solving skills are required to be successful in this role.
Aptitude for learning new technology skills with Microsoft products and other internet-based software.
Ability to learn new functions on office equipment and devices (printer, scanner, projector, mailing machine, copier).
EDUCATION AND/OR EXPERIENCE
A minimum of 1 year of experience in customer service, required.
At least 1 year of experience in a social/human service setting, desired.
Awareness and/or training around issues of equity, intersectionality, and belonging.
Current WA State Food Handlers Permit, desired (If not current, will be sponsored within 1-month of hire).
Familiarity with topics of housing instability, mental health, substance use, sexual assault, and/or domestic violence. Experience working in an environment where language may be a barrier, required.
Work experience is a key factor for success in this role. In addition, success in this role requires a passion for knowledge and drive for continuing professional development or education. A degree in human/social services or related field would be a complement to the required experience.
Specialist - Program Support
Friends of Youth job in Kirkland, WA
The Specialist - Program Support serves as a flexible, multi-site support role responsible for providing direct care coverage across residential programs at Friends of Youth Kirkland-based campuses. This floating position is designed to fill scheduling gaps and ensure continuity of care, safety, and service across multiple campuses.
The work schedule will vary based on program needs and will require flexibility and the ability to quickly adjust availability based on scheduling needs of the programs. This position requires adaptability, strong communication skills, and the ability to quickly integrate into different program teams. The Specialist - Program Support helps to create and maintain a safe, clean, and supportive environment for young people experiencing homelessness, ensuring a caring and non-judgmental approach across all services.
Schedule : Friday-Tuesday 3:30pm-12am
essential duties | minor and young adult shelter services
Safety and Wellbeing
Maintain a safe living environment tailored to the needs of minors (Youth Haven) and young adults (Willows Youth Services Center (WYSC) and Bridge Pointe).
Model and teach self-regulation techniques appropriate for each age group.
Promote a sense of community and safety specific to youth or young adults.
Support conflict resolution skills relevant to the age group served.
Utilize preventative and de-escalation floor management techniques tailored to address challenging behaviors of minors and young adults.
Monitor guest activities including laundry, shower use, and assist with conflict prevention and de-escalation.
Facilitate walk-through and safety checks in areas internal and external to the facility.
Minor and Young Adult Engagement
Listen to and address the individual concerns
Provide personal attention
Support the growth and development of independent living skills
Respect confidentiality and privacy considerations
Build positive relationships
Interact with empathy and without judgment, respecting the developmental stages of each group.
Conduct intake processes and referrals for resources such as case management, education, employment, housing, mental health, and substance use services relevant to minors and young adults.
Supervision and Monitoring
Plan, supervise, and support tasks that promote mental, physical, and social health, adjusting approaches for minors and young adults.
Ensure safe storage and dispensing of medications, adhering to specific protocols for minors and young adults.
Assist with homework, work attainment, goal setting, and achievement
Assist with prepping/serving meals, cleaning responsibilities, facility security, and administrative tasks to support program operations.
Facilitate scheduled groups and activities
Transport clients to appointments and outings as needed.
Maintain close supervision to ensure awareness of the whereabouts and activities of clients.
Monitor health and behaviors, promptly reporting concerns regarding abuse, exploitation, or neglect following mandated protocols.
Communication and Record Keeping
Attend and actively contribute to weekly team meetings
Participate in professional training for continuous growth and knowledge
Objectively document behavioral events and maintain daily communication logs.
Record medication administration and financial disbursements accurately
Complete incident reports and other required documentation in compliance with agency policies.
Provide consistent communication and support through accurate daily documentation.
job requirements
a.Education and Experience
High School Diploma or General Education Diploma (GED). Bachelor's degree preferred.
A minimum of 2 years of relevant working experience, providing direct services to young adults. Minimum of 6 months of full-time experience, providing direct services to youth in work or volunteer capacity.
2 years of experience with minors and/or young adults
Must have strong proficiency in English.
Demonstrated knowledge of MS365 Power Platform.
b. Additional Requirements
Must be 21 years or older.
Must satisfactorily pass criminal history check.
Must pass a DCYF background check.
Must satisfactorily pass tuberculosis (TB) test.
Must have reliable transportation and a Washington State driver's license (or be able to obtain one by date of employment)
Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business, must have a safe driving record as defined by Friends of Youth.
Must successfully complete the following health certification requirements within 30 days of employment: Food Handler's Card, CPR, First Aid and Bloodborne Pathogens.
Proof of COVID-19 vaccination is required.
We offer:
Generous time off including 15 vacation days per year, paid sick leave, 11 paid holidays, 2 social justice leave days per year for full-time employees
Health insurance package including medical, dental, vision, 24/7 access to telehealth, long term disability and life insurance
Retirement plan with match
Transgender Health Benefits
Friends of Youth is committed to equity and creating a diverse and inclusive work environment as an equal opportunity employer. We welcome, honor, and celebrate our clients, colleagues, and communities' diverse identities and cultures. For more information, email *********************.
Auto-ApplyData Analyst - Foundational Community Supports (FCS)
Seattle, WA job
Days Off: Saturday, Sunday
Shift: Office Day
Insurance Benefits: Dental, Life, Long-term Disability, Medical
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
About DESC:
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
JOB DEFINITION:
The Foundational Community Supports (FCS) Data Analyst is a member of a multi-disciplinary team that will support DESC's mission by using data queries, creating reports, and providing administrative services for programs leveraging the 1115 Waiver. Considerable attention and skills are needed in the areas of data analytics, presentation, and problem solving. The FCS Data Analyst will work closely with the Senior Manager of Policy and Program Analytics to ensure programs leveraging Medicaid Waiver dollars are complying with all applicable laws, regulations and contract requirements.
MAJOR DUTIES AND RESPONSIBILITIES:
Use data sources to perform validation and quality control checks to track performance and compliance in identified areas.
Assist with the collection of data and analysis requested by FCS third party administrator, Wellpoint.
Use SQL to access data and write reports to query information from databases.
Assist staff with client enrollment and communication of benefit status information.
Identify and create process improvements and workflow automation to increase program performance.
Collaborate with the Housing and Quality and Information Management Departments and other DESC partners to scope, design, and validate recurring and ad hoc reports.
Document project details and maintain report specifications that clearly describe how the report works, and work with end-users to ensure usage and usability.
Serves as a subject matter expert for department managers on documentation standards that comply with regulatory requirements.
Research, audit, and investigate proper payment of claims.
Assist in various quality assurance activities, including but not limited to fidelity audits.
Serve as a liaison between Wellpoint, King County, HCA, and DESC on all administrative matters.
Comply with all agency policies and procedures, relevant Washington Administrative Code, RCWs, and HIPAA Privacy Rules.
Attend and participate in relevant team meetings, agency sponsored trainings and all-staff meetings.
Other duties as assigned.
Requirements
MINIMUM QUALIFICATIONS:
Bachelor's or associate degree, or 2 years of highly relevant paid work experience
2 years' experience in data analytics and financial accounting
Strong computer skills, including using word processors, analyzing Excel spreadsheets, and writing SQL queries.
Strong oral and written communication skills and ability to work effectively with staff from various backgrounds and disciplines.
Ability to organize and coordinate work efficiently; prioritize workload, work under pressure with tight timelines and changing priorities.
Ability to work independently with minimum supervision, and act on own initiative, within agency procedural guidelines.
Initiative and creativity in problem solving and system development.
A willingness to be flexible and work cooperatively with co-workers to accomplish all responsibilities of the team.
Subscribe to philosophy of cooperation and continuity across programs, and of consideration and respect for clients.
Experience handling confidential and proprietary information, including healthcare information
PREFERRED QUALIFICATIONS:
Experience working in social services with people experiencing homelessness, mental health conditions, and/or substance use disorders
Bachelor's degree in computer science, accounting, data analytics, healthcare management, analytical science, engineering, or related field or equivalent experience: advanced degree a plus.
4 years highly relevant paid work experience.
Experience working in administration/coordination in a human services, housing or health care setting.
Experience with a formal programming language, such as Python, or R, PHP
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other employees by talking and hearing, and to operate computer systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Salary Description $86,680.32 - $98,070.72
CSC Clinical Project Manager
Seattle, WA job
Full-time Description
Clinical Project Manager - Crisis Solutions Center (CDF & CDIS)
Days Off: Saturday, Sunday
Shift: Office Day
Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
About DESC:
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
Job Definition:
The Clinical Project Manager provides leadership and operational oversight for all program functions at DESC's Crisis Diversion Facility (CDF) and Crisis Diversion Interim Services (CDIS), with a focus on integrating case management, behavioral health, and psychosocial services into cohesive and effective daily operations. Together with the Nursing Project Manager, this role forms a unified leadership team responsible for the overall functioning of the Crisis Solutions Center (CSC). The two Project Managers share accountability for program outcomes, staff coordination, and the delivery of consistent, recovery-oriented, trauma-informed, and harm-reduction-based care.
The Clinical Project Manager ensures that case management and clinical practices are embedded within the larger operational framework of the program and that nursing and medical workflows are fully aligned. This position provides direct clinical and administrative supervision to case managers, shift supervisors, and other assigned staff. The Clinical Project Manager maintains a strong presence on the program floors to support staff, client flow, and operational stability.
This position reports directly to the Senior Program Manager (SPM) and collaborates closely with the Nursing Project Manager, Senior Medical Lead, and other program and agency leadership to uphold DESC's mission, values, and standards of care.
Major Duties and Responsibilities
Program Operations & Supervision
Provide direct clinical and administrative supervision of case managers, shift supervisors, and other assigned staff.
Maintain strong presence on program floors to monitor daily operations, client flow, and staff performance, intervening as needed to support safe and effective service delivery.
Share responsibility for integrated operations and case management with the Nursing Project Manager to ensure all clinical, medical, and case management services function cohesively.
Manage staff schedules to ensure 24/7 coverage and adequate staffing ratios.
Provide on-call support as part of a rotating leadership schedule to ensure continuous after-hours coverage for emergent operational and clinical issues.
Conduct performance evaluations on a scheduled basis and maintain supporting documentation in confidential files.
Train, coach, and mentor case management and frontline staff in crisis intervention, service planning, and client engagement strategies.
Ensure DESC and CSC program values are fully incorporated into floor operations, including harm reduction, trauma-informed care, and recovery-oriented practices.
Clinical Accountability & Service Delivery
Oversee case management practices to ensure staff provide thorough assessments, stabilization services, and disposition planning for clients.
Ensure staff maintain current and complete documentation in accordance with DESC clinical accountability policies, King County requirements, and WAC/RCW standards.
Participate in case conferences, psychiatric consultations, clinical reviews, and multidisciplinary team meetings.
Mentor and coach staff in implementing harm reduction, trauma-informed, and recovery-oriented frameworks.
Collaborate with the Nursing/Medical Project Manager to coordinate service delivery between case management and medical teams.
Advocate for clients to access the most effective treatment, housing, and support options in the community.
Quality Assurance & Compliance
Monitor compliance with contract, licensing, and regulatory requirements for crisis stabilization facilities.
Participate in DESC's quality assurance reviews, audits, and program improvement projects.
Oversee data collection and reporting in collaboration with DESC's Information Systems team.
Ensure staff are trained and accountable for high-quality documentation, timely service notes, and outcome tracking.
External Collaboration & Community Relations
Serve as point person for coordination and problem-solving with law enforcement, hospitals, detox facilities, shelters, and other referral partners.
Maintain strong collaborative relationships with “back door” providers to ensure effective client transitions.
Represent DESC and CSC in community meetings and partnerships.
Promote and maintain positive relationships with the surrounding neighborhood.
Safety & Crisis Response
Provide building security as needed.
Participate in verbal de-escalation and physical interventions during client crises, modeling calm and confident leadership.
Support staff to maintain a safe and therapeutic environment.
Respond to medical emergencies as needed, including performing CPR or administering basic first aid until additional medical assistance arrives.
Administrative Responsibilities
Participate in staff recruitment, hiring, onboarding, and retention activities.
Support progressive discipline processes in consultation with Senior Leadership and HR.
Oversee facility needs including supplies, vendor coordination, food service, and space utilization.
Ensure adherence to DESC personnel policies, program-specific procedures, and the collective bargaining agreement.
Perform other duties as assigned to support the effective operation of CSC.
Requirements
Minimum Qualifications
Master's degree in Social Work, Psychology, Counseling, or related behavioral science field; or a Bachelor of Nursing with specialty in mental health.
Eligible for Licensed AAC credential or any superseding credential meeting RCW 71.05.020 requirements as a Mental Health Professional.
Two or more years' experience in community-based behavioral health services.
Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required.
Experience supervising or leading teams providing clinical services.
Experience working with adults experiencing homelessness, severe mental illness, substance use disorders, and/or co-occurring conditions.
Demonstrated skills in crisis intervention, stabilization, and case management.
Strong knowledge of Recovery Principles, Harm Reduction strategies, Trauma-Informed Care, and evidence-based practices in behavioral health.
Ability to communicate and work effectively with staff and clients from diverse backgrounds.
Ability to pass Washington State Criminal background check.
Preferred Qualifications
Licensed Social Worker (LICSW), Licensed Mental Health Counselor (LMHC), or Licensed Marriage & Family Therapist (LMFT) in Washington State.
One or more years of supervisory experience.
Qualified to provide DOH-approved clinical supervision to licensure candidates.
Bilingual in Spanish/English.
Experience in working with the chronically homeless population.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this job, the employee will be required to:
Sit for extended periods while completing documentation and administrative tasks.
Walk frequently between program units and complete rounds several times per shift.
Travel up and down stairs repeatedly throughout the day, as the facility spans two floors without elevators.
Move quickly during crisis interventions and de-escalations.
Communicate effectively with staff, clients, and community partners.
Lift and carry items weighing up to 25 pounds (such as supplies, client belongings, and equipment).
Clean and manage exposure to bodily fluids and other unsanitary conditions as necessary to maintain a safe and sanitary program environment.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
PM17
Salary Description $105,442.80 - $119,298.96 annually
Program Coordinator at Renton Veterans Center
Renton, WA job
ABOUT THE POSITION: The Program Coordinator provides oversight and coordinates programming for the assigned supportive human/housing services program(s). Programing will directly address participant/resident barriers and enable a smooth transition into next step housing or maintenance of housing. The Coordinator provides case management to a small case load and provides leadership support to the case management team. They work with the Program Manager to facilitate development and expansion of services and facility management through engaging with the community and building networks. Time is divided between leading shift coverage, supervising direct service staff, administrative tasks, schedule management, HMIS management and case management support. All responsibilities are conducted in a manner consistent with the spirit of the Compass mission and its philosophy of care.
ABOUT THE PROGRAM: With permanent supportive housing for individuals and families who are Veterans, our Compass Veterans Center in Renton offers a variety of veteran specific services. Reading groups and art classes for children in our youth center engage young residents, and case management services help adults find the support they need. The program is open to veteran individuals and families who have experienced homelessness, and those earning between zero to 60 percent Area Median Income (AMI).
ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services, shelter, and affordable housing so that everyone in our community has a safe place to call home. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We recognize the value that different perspectives and cultures bring to the organization. All employees are expected to make efforts in their work and in their conduct to be welcoming to all. Compass is proud to be an affiliate agency of Lutheran Community Services Northwest (LCSNW). LCSNW partners with individuals, families, and communities for health, justice, and hope by providing support services in key areas such as behavioral health, child welfare, refugees, and support to aging adults and people with disabilities to live independent lives. To learn more about the agency, visit *******************************
LOCATION: Near Renton High School (Renton, WA)
REPORTS TO: Program Manager
FLSA STATUS: Non-Exempt
SCHEDULE: Monday-Friday 9am-5:30pm; plus evenings and weekends as needed for emergencies
MEAL PERIOD: Unpaid (30-minutes)
SALARY RANGE: $31.50-$33.50 per hour DOE within Compass range
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. The employee in this position must be able to read, write, and understand English.
Program Coordination
Build and maintain a network of community providers and services to address participant/resident needs, serving as liaison with referring agencies.
Coordinate daily operations of housing programming for participants/residents including move-ins, exits, meal service, social activities, and case management services
Document procedures for individual contracts, including charting, exits, and preparation for annual audits.
Ensure the maintenance of logs, track intake and exit data, HMIS reports, invoices and statistical data and maintain client rosters.
In support of the program, work with the Program Manager and Director to help facilitate program improvements and developments including staffing decisions, and auxiliary services.
Know and understand the contracts and ensure compliance of contracts is being met.
Liaise and communicate with partnered support services, such as community service providers, City staff and King County staff and programs in facilitation of referrals.
Maintain a caseload of up to 10 participants/residents.
Participate in ongoing training and program development.
Prepare timely and accurate monthly, quarterly, and annual statistics as required by funders and the agency
Provide and model de-escalation and crisis intervention, developing a supportive milieu. Act as a model for direct service staff.
Train and ensure the enforcement of program policies and agency rules.
With Program Manager, assure the maintenance of all necessary logs, records, reports, and statistics.
Work in conjunction with other Compass programs to support the agency's mission.
Staffing
Hire, train, schedule, and supervise both regular and relief to ensure effective delivery of trauma-informed services.
Develop schedule and ensure shift coverage to provide service delivery points.
Provide leadership support to all program staff including the case management team.
Serve as the first point of contact for staff call outs and no shows, which may require finding relief coverage or covering the shift yourself.
Provide emergency back-up shift coverage as needed.
Manage staff scheduling and ensure adequate coverage to provide service delivery.
Leadership
Recognize the value that different perspectives and cultures bring to the organization.
Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate.
Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor.
Perform all duties and responsibilities in a timely and effective manner in accordance with established agency policies to achieve the overall objectives of this position.
Serve as a member of the management team.
Help facilitate regular team Staff Meetings with the Program Manager.
Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
Take prompt corrective action where necessary or suggest alternative courses of action which may be taken.
Handle conflict situations proactively and effectively, modeling good conflict resolution skills.
Create a climate where staff are challenged, supported, and motivated to do their best to help the individual, team, program, and agency meet its goals.
Build strong teams that apply their diverse skills and perspective to achieve common goals in a mutually supportive fashion.
SUPERVISORY RESPONSIBILITIES
Carry out supervisory duties in accordance with the agency policies and applicable laws. May directly supervise Program Assistants, Counselors, and/or Relief Staff. Responsibilities include the following: Interview, hire, and train staff; Plan, assign and direct work; Monitor performance; Provide recognition to staff; Provide coach/counseling and discipline, when necessary; and Address complaints and resolve problems.
KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrated knowledge of local resources and services for individuals who are low-income and homeless, as well as the ability to develop a network of providers to serve the needs of agency clients.
Competency in harm reduction, motivational interviewing, and trauma informed care.
Demonstrated competency in organizing and leading teams as well as coordinating, supervising, and directing the work of others.
Demonstrated ability to maintain a caseload, provide case management, crisis counseling, advocacy, and referral services to clients.
Ability to maintain a high degree of confidentiality, tactfulness, and respect for participants from diverse backgrounds and identities.
Demonstrated knowledge of best practices in de-escalation, crisis intervention and stabilization skills.
Ability to set and maintain boundaries in a professional manner.
Ability to motivate, enthuse, inform, and develop others to improve capability levels within the team.
Ability to work in fast-paced environment with frequent interruptions and crisis situations.
Ability to follow agency policy and procedures to maintain safety and security within the facility.
Ability to enter data accurately, create log entries and case notes, prepare written reports, and generate statistical reports.
Promote a team environment that values, encourages, and supports differences.
Work independently and as part of a team, particularly to exercise sound decision making in the absence of supervision, with strong collaboration skills.
Relate openly and comfortably with diverse groups of people, while valuing their differences.
Model sound interpersonal boundaries and emotional intelligence.
Strong problem solving, time, and project management skills are required to be successful in this role.
Excellent written and verbal communication skills with ability to communicate effectively about technical problems and solutions.
Aptitude for learning new technology skills with Microsoft products and other internet-based software.
Ability to learn new functions on office equipment and devices (printer, scanner, projector, mailing machine, copier).
EDUCATION AND/OR EXPERIENCE
A minimum of 2 years' experience in a human service setting dealing with topics of housing instability or supportive housing, mental health, substance use, employment insecurity, domestic violence, required.
A minimum of 1 years' experience in direct supervision/management of people, desired.
A minimum of 2 years' experience in case management or a direct service role serving those living unsheltered, desired.
Awareness and/or training around issues of equity, intersectionality, and belonging, desired.
Experience working in an environment where language may be a barrier, desired.
Current WA State Food Handlers Permit, desired (If not current, will be sponsored within 1-month of hire).
Familiarity with topics of housing instability, mental health, substance use, sexual assault, and/or domestic violence, required.
Valid WA driver's license, proof of car insurance, and a driving record that meets Compass standards, required.
Work experience is a key factor for success in this role. In addition, success in this role requires a passion for knowledge and drive for continuing professional development or education. A degree in human services, social work or related field would be a complement to the required experience.
Requirements
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear.
The employee is frequently required to stand, walk, use hands to finger, handle, or feel, type, and reach with hands and arms; and requires the ability to occasionally lift office products and supplies up to 20 pounds.
Work takes place in a social services/housing environment where long periods of sitting, working on a computer, walking to various work areas, going up and down stairs, and standing are required. Infrequently requires exposure to outdoor weather conditions.
Travel to program sites and meetings outside the office and around the county are necessary.
Mental efforts like attention to detail, interacting with others in-person and through email, using critical thinking skills to strategize, develop and implement business plans, create, and edit documents, listen and participate verbally at meetings.
In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at ************ or via e-mail at *********************************.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is normal. Compass programs are housed within a human services environment in the Greater Seattle area. Our diverse tenant community includes many single, formerly homeless adults who lack any family support system. Compounding the constraints of poverty, our client community includes the physically and mentally disabled, persons living with AIDS, those who struggle with chemical dependencies, veterans, and vulnerable, elderly adults. Working at Compass will mean that you will be in close proximity to the people we serve.
This position is eligible for occasional remote work per manager approval.
Compass facilities are monitored with camera surveillance equipment for safety and security purposes. The cameras will generally be utilized only in public areas where there is not a reasonable expectation of privacy. However, please be aware that in our housing facilities, some residents may choose to utilize their own private surveillance equipment within their units.
Employees can reasonably be anticipated to come in contact with hazardous chemicals, blood borne pathogens (BBP), and other potentially infectious materials (OPIM) which require following basic safety precautions. Regular training will be provided by Compass that covers all elements of the occupational exposures, such as BBP, OPIM, and hazardous chemicals, expected to be found in the work environment.
Easy ApplyFacilities Technician - Facilities
Friends of Youth job in Renton, WA
The Facilities Technician as part of the facilities team and under the direction of the Manager of Facilities, maintains and repairs the buildings, facilities, utility systems, equipment, and grounds. They are responsible for planning, budgeting, and scheduling facility modifications, including estimates on equipment, labor materials and other related costs.
The Facilities Technician assumes responsibility for allocated buildings, prioritizes and schedules daily tasks and maintenance requests.
essential duties
Schedule day-to-day facility related operations including scheduled maintenance, repairs, upgrades, work requests and emergency situations.
Utilize working knowledge of carpentry, painting, plumbing, and machinist work.
Oversee the work of third-party vendors and subcontractors.
Monitor and inspect buildings and premises for fire, security and health and safety issues. Record findings and provide recommendations for improvement to the Manager.
Keep work areas clean and up to regulatory standards and comply with all Labor and Industry and Health and Safety standards.
Prepare and oversee all preventative maintenance scheduling and work through to timely completion.
Respond to work requests in a timely and prioritized manner and documents all the work done through completion.
Inspect equipment and building to determine the need for repairs and work with outside vendor as approved and assigned by Manager of Facilities.
Ensure documents, paperwork and purchase orders are processed in a timely and efficient manner and communication is effective.
Clean, repair and paint officers and other areas following damage or general wear and tear.
Conduct regular fire safety inspections, including smoke alarm, fire extinguisher, escape light and alarm test, and record all findings.
Plan, schedule, and estimate time and materials needed to complete jobs.
Report and keep record of jobs completed and materials used.
Schedule and/or conduct snow removal when required.
Keep an accurate record of all purchases using an assigned credit card and follow the agency process and procedures.
Maintain cooperative and positive relations with employees, clients, partner agencies, volunteers, and donors, building occupants or tenants, contractors, public officials, and the public.
Provide excellent customer service to all internal and external facility customers.
job requirements
a. Education and Experience
High school diploma or GED equivalent required.
Minimum of one year of related experience and/or training required.
Experience and knowledge of carpentry, electrical, plumbing, and HVAC.
b. Additional Requirements
Must satisfactorily pass criminal history check.
Must satisfactorily pass tuberculosis (TB) test.
Must have reliable transportation and a valid Washington State driver's license (or be able to obtain one by date of employment).
Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business, must have a safe driving record as defined by Friends of Youth.
Employees and volunteers who operate their own vehicle(s) on Friends of Youth business must carry auto liability insurance that complies with the requirements of Friends of Youth.
Must successfully complete the following health certification requirements within 30 days of employment: CPR, First Aid and Bloodborne Pathogens.
Proof of COVID-19 vaccination is required. There are no exemptions.
May need to intervene during an emergency or any kind of disaster.
May need to work evenings, weekends, holidays, extended hours and/or paid overtime; on-call after hours rotation.
c. Knowledge, Skills and Abilities
Able to engage with diverse populations in a culturally responsive manner.
Demonstrate a commitment to the values of diversity, equity, and inclusion by honoring and celebrating diverse characteristics and expressions of personal identity.
Strong commitment to Friends of Youth's mission, vision, and values.
Excellent verbal and written communication skills.
We offer:
Generous time off including 15 vacation days per year, paid sick leave, 11 paid holidays, 2 social justice leave days per year for full-time employees
Health insurance package including medical, dental, vision, 24/7 access to telehealth, long-term disability and life insurance
Retirement plan with employer match
Employee Assistance Program
Flexible spending accounts for health, dependent care, transit, and parking
Friends of Youth is committed to equity and creating a diverse and inclusive work environment as an equal opportunity employer. We welcome, honor, and celebrate our clients, colleagues, and communities' diverse identities and cultures. For more information, email *********************.
Auto-ApplyClinical Student Intern
Friends of Youth job in North Bend, WA
The Clinical Student Intern of Mental Health Services provides a range of prevention and intervention services to children, youth, and families which encourage individual growth and promote constructive relationships. They assist with concerns including but not limited to mental health, trauma/exposure to violence, peer relationships, educational goals, youth employment, and family education/support.
FLSA STATUS: Unpaid internship
REPORTS TO: Clinical Supervisor (Internship)
ESSENTIAL DUTIES
Clinical Services Tasks
Provide evidence-based and culturally responsive therapeutic interventions and services to youth and their families.
Provide individual and family sessions and demonstrate proficiency in short term clinical work with clients.
Learn/review crisis intervention best practices and provide crisis support to assigned clients, as needed.
Assist in the development of and co-lead therapeutic groups with a licensed clinical team member.
Maintain direct service hours at 50% of total weekly internship/practicum hours.
Administrative Tasks
Attend weekly individual meetings with supervisor to review cases.
Participate in staff case consultations and department meetings.
Ensure learning goals and education requirements are discussed with supervisor at the beginning of each academic quarter/semester.
Maintain case records in an accurate and timely manner per all WAC, COA, Medicaid and King County requirements.
Maintain effective communication with supervisor about schedule changes, vacations, or leave and assist with identifying client coverage as needed.
Submit evaluation forms as required by graduate program and review with supervisor each academic quarter/semester.
Become familiar with both internal and community resources for children, youth, and families.
JOB REQUIREMENTS
A. Education and Experience
Currently enrolled in a master's degree program in counseling or related field
Previous college coursework in counseling
Undergraduate degree in psychology or related field preferred
Previous work experience with children, youth, and/or young adults preferred.
B. Additional Requirements
Must satisfactorily pass criminal history check.
Must satisfactorily pass tuberculosis (TB) test.
Must have reliable transportation and a valid Washington State driver's license (or be able to obtain one by date of employment).
Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business, must have a safe driving record as defined by Friends of Youth.
Employees and volunteers who operate their own vehicle(s) on Friends of Youth business must carry auto liability insurance that complies with the requirements of Friends of Youth.
Must successfully complete the following health certification requirements within 30 days of employment: CPR, First Aid and Bloodborne Pathogens.
C. Knowledge, Skills, and Abilities
Able to engage with diverse populations in a culturally responsive manner.
Demonstrate a commitment to the values of diversity, equity, and inclusion by honoring and celebrating diverse characteristics and expressions of personal identity.
Strong commitment to Friends of Youth's mission, vision, and values.
Excellent verbal and written communication skills.
Knowledge of coping skills, crisis intervention, and supportive strategies for individuals experiencing homelessness and trauma.
Strong group process and facilitation skills.
Able to communicate effectively with a wide range of professionals.
Able to maintain strong personal and professional boundaries.
Proficient skill set with Microsoft Office programs.
We offer:
Generous time off including 15 vacation days per year, paid sick leave, 11 paid holidays, 2 social justice leave days per year for full-time employees
Health insurance package including medical, dental, vision, 24/7 access to telehealth, long term disability and life insurance
Retirement plan with match
Transgender Health Benefits
Friends of Youth is committed to equity and creating a diverse and inclusive work environment as an equal opportunity employer. We welcome, honor, and celebrate our clients, colleagues, and communities' diverse identities and cultures. For more information, email *********************.
Auto-ApplyCrisis Outreach Clinical Shift Supervisor - Swing Shift, MRRCT
Seattle, WA job
Days Off: Thursday, Friday, Saturday
Shift: Swing (3:00pm - 1:30am)
Shift Differential: $0.50 per hour
Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
About DESC:
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
About Mobile Rapid Response Crisis Team (MRRCT):
The Mobile Rapid Response Crisis Team (MRRCT or “Meerkat”) at DESC, is a county funded program responsible for addressing the imminent and emergent needs of community members in crisis, in the central region of King County primarily covering the entirety of Seattle. The DESC team has been providing mobile crisis response services to the community for well over a decade.
As a nonprofit with over 45 years of experience focused on serving our community's adults living with long histories of homelessness, behavioral health, and other disabling conditions, DESC is uniquely positioned to connect people in crisis to the important support and survival services they may need to overcome and prevent future occurrences of crisis, behavioral health distress, or other instabilities in our community.
JOB DEFINITION:
Each Crisis Outreach Shift Supervisor is responsible for ensuring their team's timely, effective, and coordinated response into the field as they are dispatched and deployed by Crisis Connections. Shift Supervisors work alongside the staff they supervise providing real-time, on the ground supervision, coaching and guidance for how to resolve crisis situations their teams are responding to in the community. Crisis Outreach Shift Supervisors have the responsibility of implementing the systems created by the MRRCT program leadership related to proper documentation standards, implementation and adherence to DESC policies and procedures, supervision and performance management of their team, and ensuring their team members participate in all relevant training and on-going education necessary.
As part of the MRRCT each shift supervisor will at times be responsible for providing clinical and psychosocial assessments in the field and mental health evaluations to determine least restrictive alternatives to involuntary treatment.
MAJOR DUTIES AND RESPONSIBILITIES:
Understand the expectations of MRRCT as described in King County's Provider Manual.
Oversee maintenance and upkeep of employee files and records for compliance to program requirements.
Co-lead the day-to-day operations of their assigned shift.
Dispatch to outreaches as needed alongside team.
Co-host and participate in all required team meetings.
Provide 1:1 supervision with supervisees 2x/ month at minimum.
Coordinate day -to-day schedule, making changes and adjustment due to staff call outs and call volume.
Maintain staffing model through managing weekly and monthly scheduling in coordination with staff requests for PTO.
Monitor for good working conditions all vehicles in MRRCT fleet, in collaboration with their Project Manager. Ensure vehicle and driver safety policies and procedures are followed by all team members. Report and respond to issues promptly.
Maintain strong knowledge of all DESC policies and procedures. Assure compliance with same.
Provide routine administrative and clinical supervision of team including combination of Certified Peer Crisis Outreach Specialist, Crisis Outreach Specialist, and Mental Health Professional Crisis Outreach Specialists, including performance evaluations on a regular and scheduled basis and maintain supporting documentation in confidential supervision and personnel files.
Maintain strong knowledge of the collective bargaining agreement between management and union represented staff. Assure compliance with same.
Provide clinical consultation as needed for the evaluation of the psychiatric, substance use, and housing needs of clients, and advocating for clients to access the most effective disposition available in the community.
Teach and promote core DESC values, crisis intervention and de-escalation skills, and causes and effects of homelessness essential to ensure the safety of clients and staff.
Help staff build competent crisis outreach skills and standard of practice related to clinical documentation and service coordination.
Help staff build conflict resolution skills and understand how to give and receive feedback.
Actively participate in hiring functions to ensure full staffing across all shifts and position types.
Requirements
MINIMUM QUALIFICATIONS:
Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses.
One or more years' experience in community based behavioral health services.
Experience working with adults experiencing homelessness, mental illness and/or substance use disorders.
Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required.
Required to complete DESC Crisis Response and Prevention training, and an 8-hour Crisis Intervention Training (CIT).
Be able to pass a Washington State Criminal background check.
Familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, and relevant Evidenced based/Emerging best practices.
Knowledge of Harm Reduction strategies.
Strong working knowledge of DSM V.
Be able to assess situations quickly and respond appropriately and calmly to any type of mental health and/or chemical dependency crisis to ensure the physical and psychological safety of clients.
Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control.
Possess strong communication and writing skills.
Ability to work flexible hours as required by program and staffing needs including evenings, weekends, or holidays. This includes sharing on-call duties and covering shifts as necessary.
Able and willing to provide community outreach anywhere in King County from which a referral may originate, at times with no first responders present.
Familiar with King County crisis response system and methods of access.
Ability to communicate with and supervise staff from diverse backgrounds.
Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors.
Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients.
PREFERRED QUALIFICATIONS:
Licensed Social Worker (LICSW), Licensed Marriage and Family Therapist, or Licensed Mental Health Counselor (LMHC) in the State of Washington.
Licensed Substance Use Disorder Professional (SUDP) in the state of Washington.
Qualified to provide Department of Health Approved Supervision to LICSW, LMFT, LMHC and/or CDP candidates.
Crisis Outreach and/or Crisis Intervention experience.
Bilingual in Spanish/English.
Bi-cultural background/experience and/or qualify as an Ethnic Minority, DD, or Geriatric Mental Health Specialist (per WAC ************ definition).
Strong applicants are able to demonstrate the ability to be positive in their empathetic responses to all persons; understand the value of meaningful and deep client engagement; have the potential to acquire the necessary knowledge, attitudes and skills of an effective crisis worker; and value a non-judgmental response to sensitive issues. Candidates should be able to accept feedback and work in a highly collaborative and potentially stressful environment.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
#PM17
IND123
Salary Description $92,270.16 - $104,395.20 annually
Project Manager - Day Shift, MRRCT
Seattle, WA job
Days Off: Saturday, Sunday
Shift: Day (9:00am - 5:30pm)
Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
About DESC:
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 2,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
About Mobile Rapid Response Crisis Team (MRRCT):
The Mobile Rapid Response Crisis Team (MRRCT or “Meerkat”) at DESC, is a county funded program responsible for addressing the imminent and emergent needs of community members in crisis, in the central region of King County primarily covering the entirety of Seattle. The DESC team has been providing mobile crisis response services to the community for well over a decade.
As a nonprofit with over 45 years of experience focused on serving our community's adults living with long histories of homelessness, behavioral health, and other disabling conditions, DESC is uniquely positioned to connect people in crisis to the important support and survival services they may need to overcome and prevent future occurrences of crisis, behavioral health distress, or other instabilities in our community.
JOB DESCRIPTION:
The MRRCT Day Shift Project Manager is responsible for overseeing a highly motivated and effective crisis response outreach team, representing the roles of Clinical Supervisors, Mental Health Professional Outreach Specialists, Certified Peer Outreach Specialists, and Behavioral Health Outreach Specialists. This team will respond to the crisis needs of community members throughout the central region of King County, as dispatched by Crisis Connections/988, and will provide follow up care or recommendations as deemed clinically appropriate.
The Day Shift MRRCT Project Manager will be responsible for overseeing their team's collaborative and engaging connections with law enforcement, fire/medics, designated community responders, emergency room staff, and crisis connections dispatch team, as well as other community partners and referents.
MAJOR DUTIES AND RESPONSIBILITIES:
Program Operations
Under the supervision of the MRRCT Sr. Program Manager, oversee the day shift and flex shift operations of the program in continuity with swing and night shift programming.
Understand expectations and implement shift work of MRRCT as described in King County's Provider Manual.
Manage and provide oversight of the 24/7 scheduling for MRRCT services.
Oversee hiring functions to ensure full staffing across all shifts and position types.
Ability to work flexible hours as required by program and staffing needs including evenings, weekends, or holidays. This includes sharing on-call duties and covering shifts as necessary.
Assure continuity of services with other DESC programming as necessary.
Participate in verbal de-escalation and supportive restraints in emergent situations and be able and willing to assist other staff as needed to maintain a safe, secure environment.
Monitor for good working conditions all vehicles in MRRCT fleet, in collaboration with DESC's Fleet Manager, and ensure vehicle and driver safety policies and procedures are followed by all team members. Report and respond to issues promptly.
Compliance
Ensure that MRRCT operates in compliance with contract, licensing and relevant regulatory requirements.
In conjunction with DESC's Data Systems Administrator, coordinate data collection and reporting to King County.
Oversee quality assurance of clinical documentation so staff maintain current and complete clinical records, and that documentation complies with the agency's clinical accountability policies and procedures and contract requirements.
Participate in quality assurance reviews when assigned.
?Maintain strong knowledge of all DESC policies and procedures. Assure compliance with same.
Supervision & Clinical Oversight
Provide routine administrative and clinical supervision of three (3) Clinical Shift Supervisors, (Day Shift Peer Supervisor, Day Shift MHP Supervisor, Day Shift Flex/Follow Up Care Supervisor), including performance evaluations on a regular and scheduled basis and maintain supporting documentation in confidential supervision and personnel files.
Train MRRCT staff in relevant skills and procedures that meet agency and various contract requirements.
Provide specific crisis intervention and other relevant training.
As a member of a multi-disciplinary team, provide multi-axial assessments, substance use disorder (SUD) assessments, crisis intervention, stabilization and meaningful engagement to adults referred to MRRCT in the field as necessary.
Assure implementation of program development in congruence with principles of recovery-based services and mentor staff on conducting work within a Recovery framework.
Participate in psychiatric consultation, supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences for clients as necessary.
?Maintain strong knowledge of the collective bargaining agreement between management and union represented staff. Assure compliance with same.
Provide clinical consultation as needed for the evaluation of the psychiatric, substance use, and housing needs of clients, and advocating for clients to access the most effective disposition available in the community.
Community Engagement & Agency Representation
Act as point person for coordination and problem solving with partnering organizations including law enforcement, criminal legal system, healthcare facilities including emergency rooms, psychiatric inpatient units, behavioral health agencies, neighborhoods and surrounding businesses, and other human service organizations.
Participate in routine meetings and check ins with community partners, funders, and others as required.
Develop expertise and strong working collaborative relationships with all referral sources, as well as with “back door” providers of mental health treatment, substance use treatment, housing services, shelter services, state and federal benefits programs.
Share on-call administrative and supervisory duties with the Mobile Response Division in emergent situations.
Other
When available and on-site at DESC locations, assist program staff as necessary.
Other duties as assigned.
Requirements
MINIMUM QUALIFICATIONS:
Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses.
Two or more years' experience in community based behavioral health services.
Experience working with adults experiencing homelessness, mental illness and/or substance use disorders.
Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required.
Be able to pass a Washington State Criminal background check.
Familiarity with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, and relevant Evidenced based/Emerging best practices.
Knowledge of Harm Reduction strategies.
Strong working knowledge of DSM 5.
Be able to assess situations quickly and respond appropriately and calmly to any type of mental health and/or substance use disorder crisis to ensure the physical and psychological safety of clients.
Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control.
Assist clients in accessing internal resources to reinforce the client's ability to resolve crisis on their own.
Assist clients in identifying unmet needs that may be causing them to have recurrent crisis.
Have a strong understanding of recovery and resilience, the value of client partnerships and client choice, and the balance between protection from harm and personal dignity
Possess strong communication and writing skills.
Ability to work flexible hours as required by program and staffing needs including evenings, weekends, and/or holidays.
Able and willing to provide community outreach anywhere in King County from which a referral may originate, at times with no first responders present.
Ability to communicate with and supervise staff from diverse backgrounds.
Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors.
Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients.
PREFERRED QUALIFICATIONS:
One or more years' supervisory experience.
Licensed Social Worker (LICSW), Licensed Marriage and Family Therapist, or Licensed Mental Health Counselor (LMHC) in State of Washington.
Qualified to provide Department of Health Approved Supervision to LICSW, LMFT and/or LMHC candidates.
Bilingual in Spanish/English.
Crisis Outreach and/or Crisis Intervention experience.
Bi-cultural background/experience and/or qualify as an Ethnic Minority, DD, or Geriatric Mental Health Specialist (per WAC ************ definition).
Strong applicants are able to demonstrate the ability to be positive in their empathetic responses to all persons; understand the value of meaningful and deep client engagement; have the potential to acquire the necessary knowledge, attitudes and skills of an effective crisis worker; and value a non-judgmental response to sensitive issues. Candidates should be able to accept feedback and work in a highly collaborative and potentially stressful environment.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, drive, walk, stand, communicate with other employees and vendors, is required to lift and carry items weighing up to 10 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Considerable stress may occur. Employees will be working both indoors and outdoors in all types of weather.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Salary Description $105,442.8 - $119,298.96
Mental Health Professional (MHP) / Case Manager - PACT
Seattle, WA job
Mental Health Professional / Case Manager - Program of Assertive Community Treatment (PACT)
Shift: Office Day (8am - 4pm)
Days Off: Sunday, Monday
Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.
About DESC:
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
About PACT:
The Program for Assertive Community Treatment (PACT) is a nationally recognized, evidence-based approach to mental health treatment which utilizes a highly collaborative model to positively impact the lives of individuals challenged by the most severe and persistent mental illnesses.
The DESC PACT team is centered in the concept that recovery is more successful when all providers work closely together to provide integrated support services for all aspects of participant's lives, including medication, therapy, social support, employment and housing.
Team scheduling requirements reflect this commitment to provide participants with intensive wrap-around, 24/7 services at their homes and in a variety of community settings. Team members provide rotating coverage for 12 hours per day Monday to Friday and 8 hours per day on weekends & holidays. In addition, all team members participate in on-call rotations to provide 24-hour crisis coverage.
MAJOR JOB RESPONSIBILITIES
Provide ongoing assessment of participants' mental illness symptoms and make appropriate changes in treatment plans as they are needed.
Provide psychoeducation to enable participants to identify their mental illness symptoms and integrate substance use services as appropriate.
Promote participants' personal growth and development by assisting participants to adapt to and cope with internal and external stressors.
Provide individualized assessments, counseling, supportive therapy, coaching and/or side-by-side support to clients to assist their development in the areas of activities of daily living, social & interpersonal relationships, general time management and basic employment skills.
Plan, structure & support community-based activities such as obtaining and setting up housing, grocery shopping, nutrition assistance, house cleaning and other household activities, money management, social activities and vocational support.
Coordinate with outside service providers including inpatient and outpatient treatment services, social security, veterans' benefits, legal and advocacy services and personal primary care medical and dental providers.
Provide practical help and supports, advocacy, coordination, side-by-side individualized support, problem-solving, direct assistance, training, and supervision to help participants obtain the necessities of daily living including medical and dental health care; legal and advocacy services; financial support such as entitlements or housing subsidies; money management services (e.g. payeeships); and transportation.
SPECIALTY AREA
Provide direct clinical services including individual supportive therapy and psychotherapy to participants on an individual, group, and family basis in the office and in community settings.
Utilize a stage-based treatment model that is non-confrontational, considers interactions of mental illness and substance abuse, and has participant-determined goals. Be comfortable with Harm Reduction approaches.
Assess referred clients for PACT services and complete PACT intakes, including exploring diagnostic criteria for psychotic disorders.
LIVING CONDITIONS
Support PACT clients with achieving and maintaining healthy living conditions. This can include but is not limited to attending care conferences related to living conditions, outreaching and supporting clients in their residential units with tools and skills to maintain their units, coordinating with housing staff, participating in cleaning out clients' units, and documenting barriers to maintaining healthy living conditions.
OTHER
Participate in daily team meetings, psychiatric consultations, clinical supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences.
Comply with the agency's clinical accountability policies and procedures; maintain current, timely and complete clinical records; participate in quality assurance reviews when assigned.
Comply with applicable program research and evaluation procedures.
Requirements
MINIMUM QUALIFICATIONS:
Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses.
Master's degree in social work, psychology or other relevant behavioral science or Bachelor of Nursing degree with specialty in mental health.
Ability to drive an agency or personal vehicle to conduct agency-related business. A current Washington State driver's license and insurable driving record are required.
Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs.
Interest or experience working with adults who are experiencing or who have experienced homelessness, have a mental illness and/or co-occurring substance use disorders, and who are involved in the criminal legal system.
Good oral and written communication skills including the ability to communicate and work effectively with participants and staff from various backgrounds.
Have a strong commitment to the right and ability of each person with a severe and persistent mental illness to live in community residences; work in market jobs; and have access to helpful, adequate, competent, and continuous supports and services.
Able to prioritize multiple responsibilities, work independently, and exercise professional judgment.
Basic computer skills: email, data entry, file creation, correspondence.
Skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illnesses.
Respect for participant rights and personal preferences in treatment.
Clear understanding and respect for the importance of maintaining participant confidentiality in accordance with HIPAA.
Subscribe to the philosophy of cooperation and continuity across DESC and other outside agency programs.
Participation in regular on-call rotation (paid) to provide 24-hour crisis coverage (both on the phone & in person) for mental health issues for PACT clients.
Candidates should be able to accept feedback and work in a highly collaborative and stressful environment.
PREFERRED QUALIFICATIONS:
Licensed Social Worker (LICSW), Licensed Marriage and Family Therapist, or Licensed Mental Health Counselor (LMHC) in State of Washington or actively pursuing one of these credentials.
Bi-lingual English/Spanish.
Familiarity with Psychiatric Medications .
Familiarity with implementing Cognitive Behavioral Therapy for Psychosis (CBTp) as a treatment model.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other people by talking and hearing, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Salary Description $79,579.44 - $87,886.56 annually
Per Diem ARNP/PA/Physician - ORCA Center
Seattle, WA job
Schedule:
Variable, providers typically work 12-hour shifts with at least a 30-minute break, 7:00 am - 7:30 pm and 7:00 pm - 7:30 am
Shift Differential: $3.25 per hour Night Shift differential, paid in addition to hourly wage
Supervised by: ORCA Center Senior Medical Lead Physician
Other Benefits: 403(b), EAP, Sick & Safe Time
About DESC:
DESC is a multi-service agency that specializes in providing permanent supportive housing, emergency shelter, residential crisis services, and comprehensive behavioral health outpatient services for people with long-time experiences of homelessness and serious behavioral health disabilities. We utilize harm reduction, trauma informed care, and housing first practices, striving to deliver high-quality, outcomes-oriented, flexible services that accommodate consumers' unique needs. The ORCA Center builds upon DESC's successful and innovative clinic- and field-based outpatient OUD treatment team and will collaborate closely with this team.
Job Overview:
This role will provide direct clinical care within the DESC Opioid Recovery and Care Access (ORCA) Center. The ORCA Center is estimated to start clinical services in late summer to fall 2025 and will eventually be open 24 hours per day, 7 days per week, including holidays. It will offer four overlapping types of services, delivered by a team of prescribers, nurses, medical assistants, peer specialists and milieu specialists, with operational leadership support:
Care to individuals in stable condition who have experienced an opioid overdose, brought to the ORCA Center by first responders or transferred from local emergency departments.
Rapid initiation of medications for opioid use disorder (MOUD), including buprenorphine (sublingual and long-acting injectable) and methadone (under the “72-hour rule”, or Code of Federal regulations Title 21 §1306.07 (b)), for people with opioid use disorder (OUD), regardless of whether an opioid overdose has recently occurred.
Harm reduction counseling and OUD-related physical and behavioral health services, such as hepatitis C testing and treatment and HIV pre-exposure prophylaxis.
Follow-up care, at the ORCA Center or at times field-based, with individuals who have started MOUD to ensure support in MOUD continuation.
This is a clinical role without administrative or supervisory duties.
PRIMARY RESPONSIBILITIES:
Clinical Care
Provide evidence-based treatment for OUD, including initiation and management of buprenorphine (sublingual and long-acting injectable) and, according to DESC protocols, methadone initiation.
Conduct harm reduction counseling and provide services related to infectious diseases such as syphilis, hepatitis C, and HIV (including PrEP).
Manage and treat conditions commonly seen in individuals with OUD, such as skin and soft tissue infections and linkage to mental health care.
Perform initial health assessments and follow-up visits for individuals starting or continuing MOUD.
Educate patients on health-related topics, treatment plans, and harm reduction strategies.
Document clinical care in accordance with DESC and regulatory standards.
Care Coordination
Collaborate with an interdisciplinary team of clinicians, peer specialists, and social workers to provide holistic care.
Ensure continuity of care for individuals transitioning between ORCA Center services and other health care providers.
Professional Development
Stay updated on best practices in addiction medicine and harm reduction through continuing education.
Participate in in-service training and case discussions to maintain high clinical standards.
Requirements
MINIMUM QUALIFICATIONS:
Fully licensed as a Physician, Nurse Practitioner (Family or Adult NP), or Physician Assistant in the State of Washington.
Registration with the Drug Enforcement Agency.
Experience or training in addiction medicine and harm reduction.
Strong commitment to serving individuals with complex needs, including homelessness and co-occurring behavioral health conditions.
Familiarity with trauma-informed care, harm reduction principles, and equity frameworks.
Ability to remain open and receptive to constructive feedback.
Strong ability to approach those with differing opinions with curiosity & active listening.
Ability to work collaboratively in a multidisciplinary team environment.
PREFERRED QUALIFICATIONS:
Experience in low-barrier buprenorphine programs or Federal Opioid Treatment Programs.
Experience in an acute care setting (e.g., emergency department or overdose prevention center).
Skills in addressing co-occurring mental health conditions and physical health needs.
Proficiency with electronic health records and clinical documentation.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees and clients, is required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Considerable stress may occur.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Salary Description $87.54 per hour
Clinical Support Specialist
Seattle, WA job
Days Off: Saturday, Sunday
Shift: Day (7:30am - 4pm)
Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.
About DESC:
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
JOB DEFINITION:
The Clinical Support Specialist works under the direction of the CSS Supervisor or Project Manager, and collaboratively as part of an integrated care team including other CSSs, Housing Stabilization Specialists, Residential Counselors, clinical case managers, and other outside provider agencies to provide and coordinate clinical services for tenants. This position offers case management and mental health services to tenants as well as coordinating care with other providers as appropriate.
MAJOR DUTIES AND RESPONSIBILITIES:
Facilitate engagement of tenants through creative, equitable, culturally relevant, and resourceful strategies that build trust and confidence; publicize service availability.
Develop and routinely update an Integrated Service Plan (ISP) in collaboration with tenants, case managers, and other staff, outlining goals and strategies to ensure housing success.
Identify and coordinate those case management elements that will be provided by DESC case managers or case managers from outside provider organizations.
Support tenants in maintaining safe and healthy unit conditions and passing apartment inspections. This may include hands-on assistance cleaning apartments, arranging and monitoring caregiver/chore-worker services, and/or teaching and modeling independent living skills.
Directly provide case management services not covered by other providers.
Maintain regular contact with tenants and case managers from DESC and outside provider organizations to monitor progress toward goals identified in the ISP, and to ensure adequate provision of identified services.
Document interactions with tenants through logs, service notes, EORs, emails, and other methods as appropriate in accordance with agency guidelines.
Understand and meet the various contractual service and documentation obligations relevant to your project.
Use trauma-informed strategies to intervene in crises and assist with building rule enforcement and lease compliance, as necessary.
Provide education and support for tenants to ensure success as leaseholders.
Assist tenants in the formation of interest groups or therapeutic support groups; facilitate when appropriate.
Organize outings and activities to improve tenant skills in activities of daily living and to increase the level of meaningful activity in their lives.
Work with tenants and other staff to identify needs for additional services, groups, and activities. Work with staff, outside service providers, and community resources to initiate and facilitate these services and activities.
Provide individual culturally relevant counseling and information and referral services to tenants as needed.
Facilitate community meetings.
Participate in staff meetings and trainings.
Other duties as assigned.
Requirements
MINIMUM QUALIFICATIONS:
Ability to perform all major and assigned duties and responsibilities with or without accommodations.
Current Agency Affiliated Counselor (AAC) license in Washington State, or equivalent, or ability to obtain an AAC license soon after hire.
Clinical experience working with homeless adults disabled by chronic alcoholism, mental illness, and drug use.
Knowledge of local homeless, mental health, and chemical dependency service systems.
Ability to communicate and work effectively with individuals from diverse backgrounds.
Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior.
Commitment to the philosophy of cooperation and continuity across agency programs and of consideration and respect for clients.
EDUCATION / EXPERIENCE REQUIREMENTS:
Relevant Bachelor's degree in social work, psychology, or related behavioral science, OR
A combination of 1 year* of relevant paid work experience and demonstration of the ability to perform required job duties
*Internal applicants in direct, client facing positions can substitute 6 months of experience in lieu of 1 year
PREFERRED QUALIFICATIONS:
Two years' experience working with homeless adults disabled by chronic alcoholism, mental illness, and/or drug use.
Valid Washington State driver's license and insurable driving record.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Salary Description $36.75 - $40.58 per hour
Substance Use Disorder Professional (SUDP) - PACT
Seattle, WA job
Shift: Office Day (8am - 4pm)
Days Off: Saturday, Sunday
Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.
About DESC:
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
About PACT:
The Program for Assertive Community Treatment (PACT) is a nationally recognized, evidence-based approach to mental health treatment which utilizes a highly collaborative model to positively impact the lives of individuals challenged by the most severe and persistent mental illnesses.
The DESC PACT team is centered in the concept that recovery is more successful when all providers work closely together to provide integrated support services for all aspects of participants lives, including medication, therapy, social support, employment and housing.
Team scheduling requirements reflect this commitment to provide participants with intensive wrap-around, 24/7 services at their homes and in a variety of community settings. Team members provide rotating coverage for 12 hours per day Monday to Friday and 8 hours per day on weekends & holidays. In addition, all team members participate in on-call rotations to provide 24-hour crisis coverage.
MAJOR JOB RESPONSIBILITIES:
Manage and facilitate PACTs SUD Programming:
The PACT model requires the SUDP to divide their time into approximately 80% facilitation of the SUD program and 20% direct case management work.
The PACT SUDP will update substance use treatment plans monthly according to the clients identified stage of change and propose effective, evidence-based interventions to meet each stage.
Act as the PACT team's subject matter expert for substance use disorders.
Provide consultation to other team members regarding SUD issues, treatment, and education, including Harm Reduction best practices.
Provide staff training on substance use issues, as appropriate.
Provide individual and group substance use disorder (SUD) treatment in office and in community settings using a stage-based treatment model that is non-confrontational, considers interactions of mental illness and substance use, and has client-determined goals. With the clients participation, develop support and treatment plans; facilitate linkages to collaborative resources when appropriate.
Plan, organize and facilitate treatment and support groups for clients, as appropriate.
Monitor and coordinate replacement of PACT harm reduction supplies.
Advocate for client access to community resources and services, ensuring that client needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care.
Develop and maintain strong collaborative relationships with DESC staff, and other service and resource organizations to ensure full continuity of care for clients.
Participate in psychiatric consultation, supervision, program team meetings and in-service trainings; participate in clinical reviews and case conferences.
Comply with the agency's clinical accountability policies and procedures; maintain current and complete clinical records; participate in quality assurance reviews when assigned.
Comply with data gathering/submission requirements, and with applicable program research and evaluation procedures.
Participate in verbal de-escalation in emergent situations and be willing and able to assist other staff as needed to maintain a safe and secure environment.
Participate in the planning, organizing and facilitating of unit mitigations for clients on your caseload. Unit mitigations are coordinated efforts to support clients with maintaining healthy living conditions. This can include but is not limited to attending care conferences related to unit mitigation, outreaching and supporting clients in their residential units with tools and skills to maintain their units, coordinating with housing staff to ensure proper work orders are filed in a timely manner, participating in cleaning out clients units, and documenting barriers to unit mitigation.
Collaborate with the greater DESC SUD team by attending the weekly SUD team meeting and consulting with the SUD Clinical Supervisor and SUD Senior Program Manager at least monthly.
This is a multidisciplinary role, serving clients with dual diagnoses.
Other duties as assigned.
Specialty Area:
Facilitate PACTs SUD program as described above.
Complete and update monthly substance use assessments, according to each clients stage of change for all PACT enrolled clients.
Prepare assessments for inpatient treatment programs.
Coordinate inpatient treatment referrals through King County.
Be comfortable with Harm Reduction and Motivational Interviewing approaches.
Living Conditions:
Support your clients with achieving and maintaining healthy living conditions. This can include but is not limited to attending care conferences related to living conditions, outreaching and supporting clients in their residential units with tools and skills to maintain their units, coordinating with housing staff, participating in cleaning out clients units, and documenting barriers to maintaining healthy living conditions.
Other:
Participate in daily morning meetings, psychiatric consultations, clinical supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences.
Comply with the agency's clinical accountability policies and procedures; maintain current, timely and complete clinical records; participate in quality assurance reviews when assigned.
Comply with applicable program research and evaluation procedures.
Other duties as assigned.
Requirements:
MINIMUM QUALIFICATIONS:
Licensed by the State of Washington as a Substance Use Disorder Professional (SUDP) in good standing.
At this time, we can only consider applicants with an active SUDP license issued by the Washington State Department of Health.
Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required.
Interest or experience in working with clients who are difficult to engage and maintain in traditional mental health or substance use disorder programs.
Interest or experience working with adults who are experiencing or who have experienced homelessness, have a mental illness and/or co-occurring substance use disorders, and who are involved in the criminal legal system.
Have a strong understanding of recovery and resilience, the value of client partnerships and client choice, and the balance between protection from harm and personal dignity.
Strong knowledge of relevant community resources and methods for accessing them.
Possess strong communication and writing skills.
Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors.
Ability to communicate and work effectively with individuals from diverse backgrounds.
Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients.
PREFERRED QUALIFICATIONS:
Associates degree or higher in a relevant social science.
Strong applicants can demonstrate the ability to be positive in their empathetic responses to all people.
Understand the value of meaningful and deep client engagement.
Have the potential to acquire the necessary knowledge, attitudes and skills of an effective SUD Counselor.
Value a non-judgmental response to sensitive issues.
Candidates should be able to accept feedback and work in a highly collaborative and stressful environment.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other people by talking and hearing, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
PM17
Compensation details: 36.75-40.58 Hourly Wage
PI83872e24a816-31181-38908051
Registered Nurse (RN) - MPI
Seattle, WA job
Days Off: Saturday, Sunday
Shift: Day
Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.
About DESC:
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
JOB DEFINITION
The Registered Nurse (RN) acts as a member of a multi-disciplinary team responsible for providing nursing services to adults experiencing homelessness. The DESC emergency housing sites provide 24-hour, low-barrier, enhanced supportive services. Here, the RN will provide in-the-moment, low-threshold medical access to clients who may otherwise not present to more traditional clinics. Work is done under the supervision of the Outpatient Nurse Manager, Nursing Director and Medical Director at DESC's emergency housing sites.
MAJOR DUTIES AND RESPONSIBILITIES:
Provide clinical assessments, RN case management, medical monitoring, wound care and other treatments, intervention in medical emergencies, and linkages to behavioral health treatment and primary care.
Be able to use critical thinking, clinical judgment, patience, and flexibility in frequent contacts with clients. Have strong communication and customer service skills.
Assess clients for a range of health care needs and facilitate linkage and on-going connection to relevant urgent, primary and specialty health services to ensure continuity of care. Advocate for patients' access to a variety of community resources and services.
Oversee on-site medication monitoring services.
Work in close collaborative partnership with prescribing providers, verbally share care plan and clearly document and communicate with prescribers. Engage with emergency housing staff, other nurses, behavioral health providers and case managers to provide follow-up care of patients. Manage client registry to proactively identify clients who need follow-up and reach out to them personally and through case managers and outreach staff.
Participate in supervision, program meetings and in-service trainings.
Comply with the agency's clinical accountability policies and procedures; maintain current and complete clinical records; participate in quality assurance activities.
Participate in verbal de-escalation and physical interventions in emergent situations and be willing and able to assist other staff as needed to maintain a safe and secure environment.
Build trusting relationships with clients who may be wary and difficult to engage by employing a warm and accepting approach that includes trauma informed care, harm reduction and motivational interviewing. Demonstrate a commitment to this approach through language and behavior.
Make frequent contact with clients and use motivational interviewing, client-driven goal exploration, and supportive counseling to enhance adherence.
Teach clients about safer substance use, overdose prevention and overdose reversal.
Provide / coordinate chronic disease management; educate client re: self-care and medication management.
Other duties as assigned.
Requirements
MINIMUM QUALIFICATIONS:
Registered Nurse, licensed in the State of Washington, in good standing.
Interest or experience in working with clients who are difficult to engage and maintain in traditional behavioral health programs.
Be able to pass a Washington State Criminal background check.
Knowledge of Harm Reduction strategies.
Ability to relate to a wide range of people, demonstrate highly developed communication skills, and have a desire to serve homeless, mentally ill clients.
Ability to remain open and receptive to constructive feedback.
Ability to communicate and coordinate with staff from diverse backgrounds.
Ability to work effectively with clients displaying a wide range of peculiar or disturbing behavior.
Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients.
PREFERRED QUALIFICATIONS:
Knowledge and skill in working with co-occurring mental health and substance abuse disorders; with homeless or formerly homeless individuals; and crisis intervention and stabilization experience.
Familiarity with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, and relevant Evidenced based/Emerging best practices.
Bachelor of Nursing degree.
Bilingual in Spanish/English.
Strong applicants are able to demonstrate the ability to be positive in their empathetic responses to all persons; understand the value of meaningful and deep client engagement; and value a non-judgmental response to sensitive issues. Candidates should be able to accept feedback and work in a highly collaborative and sometimes stressful environment.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Salary Description $103,545.12 - $114,309.12 annually
Administrative Support Specialist
Seattle, WA job
Days Off: Saturday, Sunday
Shift: Day
Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.
About DESC:
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
JOB DEFINITION:
This position requires a strong interest in providing administrative support for a non-profit agency that specializes in services for those experiencing homelessness, mental health crisis, or currently engage in substance use. The successful candidate will be willing to build skills which specialize in engaging and, at times, deescalating clients in order to provide smooth communication between the client and their care team.
MAJOR DUTIES AND RESPONSIBILITIES:
Front Desk & Lobby - Client Interactions:
Greet agency clients and visitors who enter the office and inform appropriate staff of their arrival.
Assist in maintaining a comfortable milieu while tolerant of unusual and bizarre client behavior.
Observe client behaviors inside lobbies and entryways, and intervene when necessary to discourage loitering, fighting, use or sale of drugs and alcohol, and other uncivil or illegal behaviors.
Provide assistance to homeless individuals and others who are experiencing crises caused by mental illness and/or due to drug/alcohol consumption.
Provide information about and referral to other services available in the community to homeless people and others in need.
Ensure cleanliness of lobby area, interview/conference rooms and work area.
Phones/Mail/Office Supplies:
Answer incoming calls promptly with proper etiquette; route calls to appropriate persons; transfers call to voice mail or take messages as needed. Provide basic information on agency and services as appropriate over the phone.
Process mail for clients and staff: Accept mail from USPS, UPS, FedEx, and other independent vendors, sort/distribute mail, and enter received client mail into tracking database.
Order, maintain and dispense office supplies and forms needed by staff.
Schedule routine maintenance of office machines.
Paperwork:
Assist program staff to update and maintain current resource lists and information manuals.
Copy and collate forms and documents of various types for agency staff; monitor and maintain adequate supply of commonly used materials.
Track company vehicles, maintain MS Outlook reservation calendar, enter any maintenance requests as needed.
Enter client and service data on mental health program clients; coordinate with mental health program staff to ensure accuracy and completeness of information entered into system.
Organize, file and/or store source documents for data entered into system, following established procedures for retention or disposal of documents.
Generate reports from DESC's database and distribute them to appropriate staff.
Non-position specific:
Participate in staff meetings and in-service trainings, as appropriate.
Other duties as assigned.
Requirements
MINIMUM QUALIFICATIONS:
Excellent typing and keyboard skills and clerical skills/experience.
Computer skills, including data entry and word processing experience, or related experience with the indicated potential to learn these skills quickly.
Ability to work independently with a minimum of direct supervision.
Willingness to be flexible and work cooperatively with co-workers to accomplish all responsibilities of the team.
Initiative and creativity in problem solving and system development.
Careful attention to detail.
Ability to communicate and work effectively with staff from various backgrounds and disciplines.
Ability to relate effectively to clients displaying a wide range of unpleasant and/or bizarre behaviors.
Subscribe to philosophy of cooperation and continuity across programs, and of consideration and respect for clients.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Salary Description $30.50 - $33.69
MHP Crisis Outreach Specialist - Day Shift
Seattle, WA job
Days Off: Monday, Tuesday, Wednesday
Shift: Day (7:00am - 5:30pm)
Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.
About DESC:
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
About Mobile Rapid Response Crisis Team (MRRCT):
The Mobile Rapid Response Crisis Team (MRRCT or “Meerkat”) at DESC, is a county funded program responsible for addressing the imminent and emergent needs of community members in crisis, in the central region of King County primarily covering the entirety of Seattle. The DESC team has been providing mobile crisis response services to the community for well over a decade.
As a nonprofit with over 45 years of experience focused on serving our community's adults living with long histories of homelessness, behavioral health, and other disabling conditions, DESC is uniquely positioned to connect people in crisis to the important support and survival services they may need to overcome and prevent future occurrences of crisis, behavioral health distress, or other instabilities in our community.
JOB DEFINITION:
As a member of DESC's Mobile Rapid Response Crisis Team, you will be on the front lines responding to adults in the community experiencing mental health or substance use crises, as dispatched to us by Crisis Connections (988). You will work in a team alongside other skilled colleagues, including Crisis Outreach Specialists and Certified Peer Counselors. Once called into action, teams of two will assist individuals responding to wherever they are in the community in identifying appropriate therapeutic options and next steps to resolve their crisis, while avoiding unnecessary usage of emergency rooms or other non-therapeutic settings like jail. We are working to stop the trend of criminalizing mental health disabilities and homelessness, and we want to make sure individuals in crisis get the help they need. Following our initial interaction, our teams will also follow up to ensure recommended service connections have been made to prevent future crisis events. The team works all throughout the central region of King County, primarily Seattle, in a wide variety of community settings every day throughout the year, and in all types of weather.
MAJOR DUTIES AND RESPONSIBILITIES:
In response to and cooperation with Crisis Connections and other referents (such as police, fire, medics), perform timely outreach services to individuals needing crisis intervention services, assessment, referral, and linkage to needed services.
As a Mental Health Professional of a multi-disciplinary team, provide multi-axial assessments, substance use disorder assessments, crisis intervention, stabilization, and meaningful engagement.
Establish and implement a plan to successfully engage clients in relevant services and other resources.
As needed, provide follow-up services aimed at establishing linkage to services for program participants.
Complete all data collection and documentation required.
Develop and maintain cooperative relationships with programs providing services for the population served.
Comply with all agency policies and procedures, and relevant titles of the Washington Administrative Code and Revised Code of Washington.
Advocate for clients' access to community resources and services, ensuring that clients' needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care.
Provide support to other DESC staff and programs around client crisis situations, including consultation and in-person responses to help assess and prevent emerging crisis events.
Participate in psychiatric consultation, supervision, program meetings and in service trainings; participate in clinical reviews and case conferences for clients on caseload.
Participate in verbal de-escalation and be able and willing to assist other staff as needed to maintain a safe, secure environment.
Other duties as assigned.
Requirements
MINIMUM QUALIFICATIONS:
Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses.
Master's degree in social work, psychology or other relevant behavioral science or Bachelor of Nursing degree with specialty in mental health.
Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required.
Be able to pass a Washington State Criminal background check.
Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs.
Familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, Trauma Informed Treatment, and relevant Evidenced based/Emerging best practices.
Knowledge of Harm Reduction strategies.
Strong working knowledge of DSM IV (and its successor).
Be able to assess situations quickly and respond appropriately to any type of mental health and/or chemical dependency crisis to ensure the physical and psychological safety of clients.
Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control.
Assist clients in accessing internal resources to reinforce the client's ability to resolve crisis on their own.
Assist clients in identifying unmet needs that may be causing them to have recurrent crisis.
Have a strong understanding of recovery and resilience, the value of client partnerships and client choice, and the balance between protection from harm and personal dignity.
Possess strong communication and writing skills.
Able and willing to provide community outreach anywhere in King County from which a referral may originate.
Familiar with King County crisis response system, other relevant community resources, and methods of access.
Ability to communicate and work effectively with staff from various backgrounds.
Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior.
Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for program participants.
PREFERRED QUALIFICATIONS:
Bilingual in Spanish/English (fluent).
Bi-cultural background/experience and/or qualify as an Ethnic Minority, DD, or Geriatric Mental Health Specialist (per WAC 246-341 definition).
Two years of experience providing crisis intervention services within the mental health and/or substance use disorder (SUD).
Meet criteria as a Substance Use Disorder Professional (SUDP).
Strong applicants are able to demonstrate the ability to be positive in their empathetic responses to all persons; understand the value of meaningful and deep client engagement; have the potential to acquire the necessary knowledge, attitudes and skills of an effective crisis worker; and value a non-judgmental response to sensitive issues. Candidates should be able to accept feedback and work in a highly collaborative and potentially stressful environment.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, drive, walk, stand, communicate with other employees and vendors, is required to lift and carry items weighing up to 10 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Considerable stress may occur. Employee will be working both indoors and outdoors in all types of weather.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Salary Description $79,579.44 - $87,886.56 annually
Per Diem Psychiatric ARNP - Crisis Solutions Center (CSC)
Seattle, WA job
Shift: Variable - no earlier than 8am, no later than 7pm
Other Benefits: 403(b), EAP, Sick & Safe Time
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
JOB DEFINITION:
The Psychiatric ARNP is responsible for providing psychiatric evaluations, diagnosis & treatment; crisis stabilization; medication prescription; recommending rehabilitation services, and coordination with community providers as necessary.
JOB DEFINITION:
The Psychiatric ARNP is a member of a multi-disciplinary team and is responsible for providing psychiatric evaluations, diagnosis & treatment; crisis stabilization; medication prescription; recommending rehabilitation services, and coordination with community providers as necessary. In conjunction with other psychiatric and management staff, this position has clinical responsibility for monitoring participant treatment and staff delivery of clinical services, assuring compliance with all local, state and federal laws and relevant contract and procedure requirements associated with operations within DESC.
Services will be provided in participants' home and community at least 75% of the time which includes travel time to perform services. In conjunction with the project manager, team leader, Nursing Supervisor, psychiatrist and Medical Director, this position has overall clinical responsibility for monitoring participant treatment and staff delivery of clinical services. All members of the team are expected to work with participants in a variety of shared functions. This team is designed to work with individuals who have experienced long durations or multiple episodes in psychiatric hospitalizations and/or residential mental health treatment. Individuals served experience chronic or multiple episodes of severe mental illness, co-occurring substance use disorders and possibly homelessness. These individuals have either been unable or unwilling to participate and succeed in traditional treatment settings. Therefore, it is critical that the members of this team work together in a collaborative manner that eliminates the traditional treatment borders and barriers.
MAJOR DUTIES AND RESPONSIBILITIES:
Coordinate client care with a multi-disciplinary team of social workers/case managers, chemical dependency professionals, psychiatric nurses, peer counselors, employment specialists and other mental health staff within the PACT team.
Perform full psychiatric evaluations and provide treatment and recommendations as appropriate, at DESC sites and in the community, as needed by program and individual need.
Diagnose the nature and extent of mental and/or substance-related disorders by reviewing the client's clinical record, requesting and reviewing known medical/psychiatric documentation, coordination with other providers, and evaluating the client's current physical and psychological condition.
Coordinate all psychiatric services provided with Program management, Medical Director, nursing and other management staff.
PACT always has a provider on-call who is available for consultation with other staff as well as Emergency Departments, first-responders, and other medical providers.
Maintain compliance with all related licensing, DEA, and other regulations.
Conduct all work within principles of the Recovery model.
Evaluate clients and advise course of treatment. Respond to emergency situations as needed.
Refer and advocate for clients to consult with a primary care physician on a regular basis. When appropriate, refer clients to other specialists.
For all clients receiving medication treatment, conduct a face to face evaluation at least every 90 days or other schedule as related regulations or contract terms change.
Document all client contacts and pertinent information according to agency, County, and State requirements within stated time lines. Provide treatment in compliance with relevant RSN policies and procedures and all local, state and federal requirements.
In coordination with the Medical Director and Psychiatrist, participate in clinical program planning, matters of regulatory compliance for medical staff, and other issues relating to delivery and integration of psychiatric care.
Actively participate in staff meetings and in-service trainings.
Provide weekly psychiatric consultation to treatment teams and individual consultation as time allows.
Provide education to clinical teams and individually as opportunity and need presents.
Demonstrate the ability to work effectively under supervision, as part of a multi-disciplinary team, and independently, when necessary.
Take initiative to meet the changing needs of community mental health treatment.
Participate in verbal de-escalation and physical interventions in emergent situations and be willing and able to assist other staff as needed to maintain a safe and secure environment.
Other duties as assigned.
Requirements
MINIMUM QUALIFICATIONS
Masters degree in Nursing, Psychiatric.
Washington State Department of Health license as a Psychiatric Advanced Registered Nurse Practitioner with prescriptive authority per WAC 308-120-400.
Registration with the Drug Enforcement Agency.
Must have a Washington State Driver's License, a reliable vehicle to use for work purposes and current auto insurance.
Ability to work flexible hours as required by program and staffing needs including occasional evenings or weekends.
Ability to share on-call Psychiatric consultation as scheduled with other provider. This effort also receives additional compensation.
Be able to pass a Washington State Criminal background check.
Knowledge and skill in working with co-occurring mental health and substance abuse disorders.
Familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, and relevant Evidenced based/Emerging best practices.
Knowledge of Harm Reduction strategies.
Ability to relate to a wide range of people, demonstration of highly developed communication skills, and a desire to serve mentally ill, chemically dependent, and homeless clients.
Ability and interest in providing case consultations with a multi-disciplinary staff.
Ability to remain open and receptive to constructive feedback.
Ability to communicate with and coordinate staff from diverse backgrounds.
Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior.
Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients.
Bilingual in Spanish/English preferred.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee will be required to sit, drive, walk, stand, communicate with other employees and clients, is required to lift and carry items weighing up to 10 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Considerable stress may occur. Employee will be working both indoors and outdoors in all types of weather.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Salary Description $87.54 per hour
Clinical Student Intern
Friends of Youth job in North Bend, WA
The Clinical Student Intern of Mental Health Services provides a range of prevention and intervention services to children, youth, and families which encourage individual growth and promote constructive relationships. They assist with concerns including but not limited to mental health, trauma/exposure to violence, peer relationships, educational goals, youth employment, and family education/support.
FLSA STATUS: Unpaid internship
REPORTS TO: Clinical Supervisor (Internship)
ESSENTIAL DUTIES
Clinical Services Tasks
Provide evidence-based and culturally responsive therapeutic interventions and services to youth and their families.
Provide individual and family sessions and demonstrate proficiency in short term clinical work with clients.
Learn/review crisis intervention best practices and provide crisis support to assigned clients, as needed.
Assist in the development of and co-lead therapeutic groups with a licensed clinical team member.
Maintain direct service hours at 50% of total weekly internship/practicum hours.
Administrative Tasks
Attend weekly individual meetings with supervisor to review cases.
Participate in staff case consultations and department meetings.
Ensure learning goals and education requirements are discussed with supervisor at the beginning of each academic quarter/semester.
Maintain case records in an accurate and timely manner per all WAC, COA, Medicaid and King County requirements.
Maintain effective communication with supervisor about schedule changes, vacations, or leave and assist with identifying client coverage as needed.
Submit evaluation forms as required by graduate program and review with supervisor each academic quarter/semester.
Become familiar with both internal and community resources for children, youth, and families.
JOB REQUIREMENTS
A. Education and Experience
Currently enrolled in a master's degree program in counseling or related field
Previous college coursework in counseling
Undergraduate degree in psychology or related field preferred
Previous work experience with children, youth, and/or young adults preferred.
B. Additional Requirements
Must satisfactorily pass criminal history check.
Must satisfactorily pass tuberculosis (TB) test.
Must have reliable transportation and a valid Washington State driver's license (or be able to obtain one by date of employment).
Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business, must have a safe driving record as defined by Friends of Youth.
Employees and volunteers who operate their own vehicle(s) on Friends of Youth business must carry auto liability insurance that complies with the requirements of Friends of Youth.
Must successfully complete the following health certification requirements within 30 days of employment: CPR, First Aid and Bloodborne Pathogens.
C. Knowledge, Skills, and Abilities
Able to engage with diverse populations in a culturally responsive manner.
Demonstrate a commitment to the values of diversity, equity, and inclusion by honoring and celebrating diverse characteristics and expressions of personal identity.
Strong commitment to Friends of Youth's mission, vision, and values.
Excellent verbal and written communication skills.
Knowledge of coping skills, crisis intervention, and supportive strategies for individuals experiencing homelessness and trauma.
Strong group process and facilitation skills.
Able to communicate effectively with a wide range of professionals.
Able to maintain strong personal and professional boundaries.
Proficient skill set with Microsoft Office programs.
We offer:
Generous time off including 15 vacation days per year, paid sick leave, 11 paid holidays, 2 social justice leave days per year for full-time employees
Health insurance package including medical, dental, vision, 24/7 access to telehealth, long term disability and life insurance
Retirement plan with match
Transgender Health Benefits
Friends of Youth is committed to equity and creating a diverse and inclusive work environment as an equal opportunity employer. We welcome, honor, and celebrate our clients, colleagues, and communities' diverse identities and cultures. For more information, email *********************.
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