Customer Service Representative - Labeling and Printing
GBS Corp job in Malvern, OH
Job Title: Customer Service Representative
FLSA Status (Exempt or Non-Exempt) Non-Exempt
Division & Department: PrinTech, Label Sales
Reports To: Customer Service Manager
The Customer Service Representative (CSR) will work in combination with their dedicated sales team and serve as the hub for the production activity and customer experience to their accounts. This position will work with the sales, customer, and production to adequately generate production orders and service our clients. Strong communication, memory and follow up is required as the order is processed through the manufacturing plant.
Duties/ Responsibilities:
Gain a thorough understanding of GBS and the PrinTech business.
Develop a thorough understanding and the relevance of GBS products and services to the market.
Complete extensive training in the areas of Project Management, Sourcing, ERP, Customer Service, and Account Administration.
Work closely with assigned sales professional/Account Manager on developing additional revenue opportunities within assigned accounts.
Participate in daily/weekly team huddle sessions to make sure the sales team is up to date on all relevant customer activities and needs.
Obtain and communicate accurate specifications from customers to suppliers with proper customer approvals, where applicable.
Assist with managing and maintaining customer activity within assigned accounts. This will include entering orders and releases, inventory analysis and trending, quality control of materials, quoting, and initiating and monitoring corrective/preventative actions.
Assist with customer implementation of GBS products and services.
Troubleshoot, analyze and deploy the appropriate resolution(s) regarding customer inquiries such as return authorization, tracing/tracking shipments, order status, complaints, inquiries, billing question/concerns.
Work with sales or management, when required, on any sales activities with prospective GBS customers. Activities would include discovery, analysis, creating specifications, setting up new customers, etc.
Maintain client product files which includes but not limited to samples, acknowledgements, proofs, and orders.
Perform and maintain data entry for client accounts.
Perform procurement and inventory management duties as assigned.
Ability to provide and review client reports.
Work with Account Executive, Account Manager, or Business Development as a team member on major account opportunities.
Other duties and projects as assigned.
Understand business and customer service processes.
Ability to multi-task, maintain organization, and accurately prioritize in a fast-paced environment.
Thrives in a collaborative and dynamic team environment, with active listening and conflict resolution skills.
Effective and efficient use of computer applications such as: internet search, and Microsoft Office Suite or equivalent software.
Passion for helping others and possessing good written, interpersonal and oral communication skills.
Strong project management skills, along with independent judgement.
Basic problem-solving skills including the ability to analyze various data and information.
Education and Experience:
Minimum of 1 year of experience in a customer service position within an office setting
Experience in the Printing Industry preferred, but not required.
Supervisory Responsibilities:
Non-Applicable
Physical/ Mental Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Manual dexterity sufficient to operate standard office equipment.
Ability to work in typical office setting; occasionally called upon to work hours in excess of your normal daily schedule.
Able to handle the stress associated with a fast-paced work environment, multiple priorities/tasks, making judgment decisions and adapting to changing work situations, grasping and applying new ideas, and communicating with various personalities at all levels.
Senior Mechatronics & Robotics Technician
Perrysburg, OH job
About Maintenance at Amazon Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!
About the Role:
As a Senior Mechatronics & Robotics Technician, you will lead service technicians in the installation and repair of automated packaging and distribution equipment. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train and mentor service technicians and contract technicians.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!
Please note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.
Key job responsibilities
Key job responsibilities include, but are not limited to:
- Promote a safe working environment by following all safety procedures
- Maintain and troubleshoot all conveyor systems in the building
- Maintain and oversee facility equipment, such as Fire Life Safety (FLS) systems
- Lead a team of service technicians and develop training plans
- Lead and audit preventative maintenance procedures
- Install, maintain, and troubleshoot relay logic, ladder diagrams, control components, photo-eyes, motor starters, limit switches, proximity sensors, solenoids, etc.
- Create and close out work orders with data including labor hours, equipment maintenance, and parts used
- Maintain a positive working relationship across all of the Amazon Operations facility
- Develop job plans for emergency repair of critical assets
- Oversee vendors making planned and emergency repairs
- Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation
- Climb ladders and gangways safely and without limitation
- Regular bending, lifting, stretching, and reaching both below the waist and above the head
- Engage in full manual dexterity in both hands and wrists
BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience
- 4+ years of conducting predictive and preventative maintenance procedures experience
- 4+ years of repairing material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment experience
- 4+ years of reading blueprints and electrical schematics experience
- 4+ years of demonstrating safety standards experience
- 4+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience
- High school or equivalent diploma
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience in automated conveyors systems and controls, electrical and electronic principles, preventative maintenance procedures, blueprint and schematic reading, industrial electrical, industrial controls, industrial electronics, Programmable Logic Control (PLC) programs, National Electrical Code (NEC), work order management
- 4+ years of knowledge with electrical and electronic principles
PREFERRED QUALIFICATIONS- Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field
- 2+ years apprenticeship or equivalent experience in the Mechanical or Electrical field
- Experience acting in a shift lead capacity that supports, trains, and mentors less experienced technicians
- Experience with MHE safety standards in accordance with Original Equipment Manufacturer (OEM)
- Able to troubleshoot basic input and output function of building operations
- Continuous improvement mindset
- Willingness to learn and grow within Amazon RME
- Experience working with multiple stakeholders (Operations, Safety, etc.) to coordinate complex maintenance activities
- 2+ years of experience working with Programmable Logic Controller (PLC) based controls systems
- 2+ years of experience with robotic operation and maintenance
- Project Management experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $73,500/year in our lowest geographic market up to $105,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Site Risk & Due Diligence Manager, Risk and Resiliency
Herndon, VA job
Play a leading role in datacenter site selection and technical due diligence at Amazon. You will lead technical site due diligence projects, partnering with stakeholders across the AWS infrastructure organization, to shape the future of AWS' infrastructure growth and investments.
You will play a key role in site selection and site due diligence for new and existing AWS regions. You will scope the technical studies and analysis required to appropriately evaluate prospective datacenter sites, hire and oversee the work of engineering and technical consultancies, understand the inter-relationships between technical disciplines, coordinate with internal stakeholders, and interpret the results of this analysis to make site acquisition, design, engineering, and technology recommendations. You will evaluate the impact of identified site risks and constraints on development costs and schedules.
The right person for this role will have a strong track record of technical program management, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities, and be a strong advocate for technical risk management.
Key job responsibilities
- Guiding the expansion of AWS infrastructure in new and existing regions by delivering technical site risk analysis and due diligence assessments.
- Owning infrastructure site selection and due diligence projects, applying standard approaches, templates, designs, and processes.
- Scoping, contracting, supervising, coordinating, and interpreting the results of engineering, environmental, and technical studies
- Managing budgets, establishing schedules, escalating technical and project risks, and making trade-offs based on business priorities.
- Owning the multidisciplinary preliminary design for our sites consistent with AWS design standards and technical specifications. Assessing and drawing conclusions from a wide range of real estate, engineering, construction, policy, environmental, planning, and business development considerations and making associated technical and business recommendations.
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
#DCPD_Delivery
BASIC QUALIFICATIONS- 5+ years of technical program or project management experience
- Bachelor's degree in an engineering or scientific discipline, or equivalent experience
- Multidisciplinary concept/preliminary design experience
- Background in civil engineering, architecture, environmental sciences, or similar technical disciplines
PREFERRED QUALIFICATIONS- Experience leading technical workstreams for infrastructure projects
- Licensed professional engineer/Architect with accredited institute, or equivalent technical certification
- Master's degree in an engineering or scientific discipline, or equivalent experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Tech Infra Program Manager, Capacity Delivery Planning
Herndon, VA job
Imagine being at the heart of cloud infrastructure strategy, where your analytical insights and collaborative approach directly shape the future of global technology infrastructure. The AWS Infrastructure Capacity Planning Team is searching for a passionate and talented Regional Capacity Planner to drive capacity planning across multiple AWS regions, resulting in a single plan of record for each region. You will have goals to improve infrastructure utilization as well as availability. You will work across the AWS Organization to align demand with data center capacity and coordinate execution planning across AWS.
If you love being at the forefront of industry growth and development, applying your people skills and your analytical skills to drive insight into the business and improve the quality of key inputs, then this is a spot for you. This is a high impact role offering an opportunity work cross-functionally on lasting solutions that impact the long-term future of AWS.
Key job responsibilities
• Plan data center capacity for the 0-24-month horizon.
• Plan for rack retirements and migrations based on infra needs.
• Plan for network requirements per site for order plan and network reserve.
• Plan and initiate dedicated spine builds, intercept builds and resize per the recommended planning values.
• Intercept builds for emerging customer requirements and communicate changes per established process.
• Resolve racks on hold blockers to meet the org goals.
• Resolve blocked order blockers to meet the org goals.
• Resolve position usability defects to meet the org goals.
• Initiate and manage projects to meet power usage targets.
• Perform customer impact analysis as needed.
• Work with supply chain and service owners to prioritize rack landings in constrained regions.
• Prepare and present mitigated views in weekly review meetings.
• Deep dive and communicate supply changes (WoW, MoM).
• Perform position inventory and build updates as needed.
• Work with brick planners and network TPMs on resolving position constraints.
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
#DCPD_Delivery
BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
PREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,400/year in our lowest geographic market up to $205,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Senior ProServe Account Executive, NatSec ProServe
Herndon, VA job
The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible for engaging new and existing customers in transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations.
You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW's. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW.
Your experience in selling services within the technology/consulting sector, will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies and managing CRM systems coupled with strong analytical, problem-solving, and project management abilities. PAEs performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT).
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.
Key job responsibilities
- Leading business development efforts by engaging customers and driving high-value engagements
- Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts
- Creating proposals, securing customer sign-off on Statements of Work (SOWs), and ensure successful project delivery
- Monitoring ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential
- Advocating for customers while balancing AWS business objectives
About the team
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the , we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Internal job description
BASIC QUALIFICATIONS- 5+ years of technology sales or account management experience
- Experience with sales targets, business development, and driving customer satisfaction
- Experience with cloud technologies and IT strategies
- Bachelor's degree in engineering, computer science or equivalent
- Current, active US Government Security Clearance of TS/SCI with Polygraph
PREFERRED QUALIFICATIONS- Excellent communication, presentation, and negotiation skills
- Ability to build and maintain senior client relationships
- Financial acumen with the ability to analyze and report on key performance metrics
- Experience navigating complex DoD/IC procurement cycles and understanding of defense acquisition processes
- Track record of successful enterprise-level engagements within cleared environments and familiarity with national security compliance requirements (e.g., FedRAMP, IL4-6, DoD/IC Security Guidance)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Amazon Package Delivery Driver
Bellefonte, PA job
Amazon delivery partner opportunity - Earn $15.00 - $19.00/hr
What is Amazon Flex?It's simple! Use your vehicle and smartphone to earn extra money delivering with a brand you trust. With Amazon Flex, you only deliver when you want to. Amazon Flex pays delivery partners for completing delivery blocks. When you schedule a block, you'll know when you're delivering, for how long, and how much you can earn before you begin. No experience necessary. Choose the delivery blocks that fit your schedule, then get back to the things you enjoy most.
Deliver. Earn. Achieve. Repeat.
Whether you're saving up for something special or just want some extra money for day-to-day expenses, most drivers earn $15.00 - $19.00 an hour* delivering packages. You also get to choose which weekday(s) you get paid. You can decide to get paid every day to get your money faster, or pick just one day so you can streamline your finances.
Make your earnings go further with Amazon Flex Rewards.
With Amazon Flex Rewards, you have access to perks that include cash back and exclusive savings on essential items you may need as an Amazon Flex delivery partner. From tires, fuel and auto services to slip-resistant shoes - plus tools to help navigate insurance, expenses, and taxes - there are plenty of ways to save money and time.
Deliver smiles, backed by Amazon.
Packages make great passengers. Start delivering today.
*Most drivers earn $15.00 - $19.00 an hour. Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors.
Self-employed / No-contract
Who can deliver with Amazon Flex? You must be 21 years old, have a valid U.S. driver's license, access to a mid-sized or larger vehicle, and have an iPhone or Android smartphone.
Questions?Contact Amazon Flex Driver Support at ************ (5 a.m. - 7 p.m. PT) or click “apply” below to learn more.
Sr. Tech BDM, US Fed HPC/Adv Comp
Arlington, VA job
Would you like to be part of a team that is redefining the IT industry for the Federal market? Amazon Web Services (AWS) is leading the next paradigm shift in computing, and the AWS Government Regions team is seeking an experienced Senior Technical Business Development Manager to develop and lead go-to-market strategies for HPC/Accelerated Compute solutions in the federal and regulated industry space. In this role, you will focus on identifying and developing business development and growth strategies that address critical HPC requirements for AWS Government Regions customers, while building and executing campaigns that drive out-year growth. The ideal candidate will possess deep understanding of cloud computing and HPC architectures and operations (on-prem and/or cloud); demonstrated experience executing HPC campaigns in the US federal market (on-prem and/or cloud); and proven success influencing product management and introducing new products into federal and regulated markets. Knowlege/experience with controlled unclassified and classified cloud computing infrastructure and applicable compliance and security requirements preferred. You will be responsible for developing partnership and deal strategies, managing strategic customer relationships, and driving top-line revenue growth for the federal HPC business. Success in this role requires the ability to think strategically about business, product, and technical challenges, while effectively working with cross-functional teams and driving performance goals. Candidates must be able to craft compelling value propositions, develop business case/financial proposals, and influence technical decisions at senior and executive levels.
Key job responsibilities
As a Sr. Technical Business Development Manager, HPC/Advanced Computing, you will:
• Research, identify and develop strategies to expand business in HPC for federal and regulated industry customers in AWS regions, with particular emphasis on AWS Government Regions adoption; including creation of new capabilities and solution sets to meet customer requirements and address emerging trends.
• Work with cross functional teams (sales, solutions architecture, product engineering, etc.) to validate customer requirements, perform feasibility studies and proofs of concept, and define and drive pathways to production adoption.
• Identify specific customer segments, industry verticals and partner markets to approach with targeted value propositions and business case proposals for HPC in AWS Government Regions. Work with the AWS capture, sales and partner development teams to build and qualify pipeline and support partner/customer engagement through the entire sales and business development cycle.
• Research and develop business cases to support detailed product feature requests for federal and regulated industry HPC use cases and workload classes.
• Define, develop and manage HPC-focused AWS programs and initiatives tailored to US Federal and regulated industry customers.
• Collect, create, and manage the creation of sales and marketing collateral to facilitate the business development process.
• Monitor customer onboarding and adoption; develop approaches to increase adoption, revenue growth rates and workload retention rates for HPC workloads in AWS Government Regions.
This position requires that the candidate selected be a US citizen and obtain and maintain an active TS/SCI security clearance.
BASIC QUALIFICATIONS- Bachelor's degree
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience explaining complex technical concepts to various business and technical audiences
- Experience in ownership of projects and communicating timelines and executing independently
- 7+ years of a combination of architect/operator, business development, sales, and/or product management experience in HPC, specifically for solutions targeted to Defense and National Security and US federal government use (US federal agencies, Defense Industrial Base, federal system integrator, HPC OEM or enterprise software development industry)
- Strong presentation, verbal communication, written skills and the ability to articulate complex concepts to cross functional audience
PREFERRED QUALIFICATIONS- MBA
- Strong technical competency in the areas of cloud computing, web services and enterprise software.
- Strong organizational skills and attention-to-detail along with the ability to multi-task and prioritize well in a fast paced, dynamic work environment.
- Strong analytical orientation; comfort using databases/analytical tools and making data-based decisions
- Experience with compliance/security regimes germane to Defense and National Security and the broader US Federal market (e.g. DoD SRG, ICD503, NIST, CMMC, ITAR, DFARS, FedRAMP, FIPS).
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Sr. Construction Manager, Data Center Construction
New Carlisle, OH job
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As our Data Center Construction Manager (CM), you will be a part of a diverse, upbeat, and creative team tasked with solving fascinating problems constructing Amazon Data Centers. Our data centers are industry-leading examples of energy efficient and cost-effective designs.
You will:
• Own project scope, quality, schedule, and budget for construction of new builds or general capital projects.
• Own construction project management and oversight of construction related activities.
• Work alongside partner teams such as Operations, Networking, Controls, Security, and Commissioning to build Data Centers that directly support our Customers.
• Be a leader in your specific discipline (construction management, building services, architectural, electrical or mechanical engineering).
• Represent Amazon's owner's representative on construction sites daily, as, interacting with construction trades.
At Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything from the design review to construction bidding, execution, and final hand-off to our customers. We develop innovative data centers for our Customers.
Key job responsibilities
• Be Amazon's construction representative on multiple data centers building and capital improvement construction project sites from construction start through hand-off to operations.
• Direct interface with construction general contractors during the construction bidding, award, execution, punch-list, and closeout phases.
• Create construction project scope and request for proposals.
• Conduct negotiations with general contractors and evaluate bids and proposals with detail and accuracy.
• Manage and drive cost, schedule, and quality while managing construction contractors and vendors.
• Perform construction project management activities, including management of documents, submittals, RFIs, change orders, invoices, quality, scope, and schedule.
• Drive construction teams to troubleshoot and perform root-cause failure analysis on equipment failures.
• Support commissioning and integrated system testing and oversight.
• Support operations of installed facilities, including review of procedures, best practices, and maintenance initiatives.
• Support capital request creation.
• Analyze and report construction progress and financials.
• Record and report key construction metrics to team members and management.
• Contribute to construction initiatives aimed at improving construction efficiency and increasing data center resiliency.
• Provide constructability reviews for electrical and mechanical designs for new or optimization of existing data centers.
A day in the life
The project is located in New Carlisle, Indiana about 30 minutes from South Bend.
About the team
Diverse Experiences
Amazon values diverse experiences. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Construction Management, or an equivalent engineering science plus 7+ years of relevant construction experience, OR 11+ years of relevant construction experience in lieu of a degree.
• 6+ years of experience in construction management of large, complex projects involving large-scale mechanical, electrical, and plumbing (MEP) plants.
• 6+ years of general contractor and vendor management experience (request for proposals, bidding, change orders, quality control, and RFI and submittal tracking) associated with construction and project execution.
PREFERRED QUALIFICATIONS• MS in Construction Management or Engineering (Mechanical, Electrical, Civil, Structural)
• 10+ Yrs. Exp in Construction Management of large-scale projects
• 10+ Yrs. Exp. Project Management and Vendor Management
• 5+ Yrs. Exp. In Data Center system-level architecture and electrical engineering principles
• 5+ Yrs. Exp. In Data Center system-level architecture and mechanical engineering principles
• Experience designing data centers or critical MEP infrastructure
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $125,400/year in our lowest geographic market up to $239,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Commissioning Engineer
Herndon, VA job
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
AWS is looking for a dynamic Commissioning Engineer. It is the responsibility of all Amazonians to have alignment with our leadership principles and demonstrate these at the highest level.
The responsibilities of the ACx Commissioning Engineer (CxE) include, but are not limited to, oversight and coordination of multi-discipline division of work related to design review and commissioning of Amazon critical infrastructure for new construction and special projects. The CxE is responsible for supporting vendors, contractors, and other teams involved in the construction and commissioning of various systems including medium and low voltage power systems, Generators, UPS, HVAC, Chilled Water, BMS, and EPMS systems. They shall provide multi-discipline input into the scheduling, test script development, designing, and planning of projects. In addition, the CxE will be required to develop and review electrical and mechanical component and integrated systems testing along with other commissioning documents to ensure they are compliant with the basis of design, specification, industry standards and sequence of operations. It is the CxE responsibility to ensure that all commissioning procedures follow the appropriate safety practices and policies. CxE is responsible for auditing commissioning activities continuously to ensure compliance with environmental, quality, and safety requirements. The CxE proactively communicates with the ACx Regional Manager and the ACx team to ensure that the applicable test documents are created and executed in accordance with all commissioning requirements. This individual will be responsible for comprehensive weekly reporting of status of all ongoing projects, lessons learned, and program improvements to continually improve the quality of our program. This position will include coverage of multiple inflight projects and tight schedules.
Key job responsibilities
Physical Requirements
• Walk job sites in uneven terrain
• Work at heights and from ladders
• Regularly walk, use hands and fingers, reach with hands and arms, stoop, kneel, crouch or crawl
• Lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more
• Carry objects weighing up to 49 pounds for short distances
• Work shifts longer than eight hours in duration with potential for night and weekends
• Perform physical tasks throughout the day without becoming overly tired
• Ability to manipulate small wires and objects easily
• Work in a noisy environment
• Work in environments that are colder or hotter than a normal office environment
Additional Job Requirements
• Ability to relocate to Northern Virginia / Greater DC area
• Ability and willingness to travel domestic and internationally for up to 50% of the year. Typical travel is 20%.
• Required to provide personal transportation for meetings and job visits away from the office; reimbursed.
About the team
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
#DCCD_AMER
BASIC QUALIFICATIONS• 5+ years of engineering, installation, or startup/commissioning of electrical and mechanical systems
• Bachelor's degree in Mechanical/Electrical Engineering or 5 years of relevant discipline work experience
• High technical competency in either mechanical or electrical or control systems utilized in critical infrastructures, with the capability to learn and be trained in the others
• Understand the design concept and intent by reviewing mechanical or electrical design documentation, including drawings, specifications, vendor submittals and sequences of operations and provide feedback on the same in accordance with Amazon standards for basis of design
• Develop but majorly review commissioning documentation such as test plans, scripts and reports developed by vendors to ensure accuracy in accordance with the design requirements
PREFERRED QUALIFICATIONS• Advanced knowledge Microsoft Office Suite - Word, Excel, Outlook required; advanced knowledge of SharePoint (or similar) preferred
• Strong communication skills, detail oriented, highly organized, and able to work in high stress environments to maintain calm and respectful interaction with multiple teams
• Advance knowledge of mechanical, electrical, and controls systems for critical infrastructures
• Ability to read and edit construction documents (design drawings, control diagrams, specifications, etc.)
• Experience developing and executing test procedures for mechanical or electrical systems/components based on design intent and approved equipment submittals
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Data Center Controls Engineer, Data Center Capacity Delivery - Controls
Jeffersonville, OH job
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space.
AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center.
Key job responsibilities
As a Data Center Controls Engineer you will:
• Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers.
• Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems.
• Provide technical assistance and support to operations during life cycle of the data center.
• Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved.
• Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders.
• Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers.
• Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders.
• Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers.
• Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management.
• Support Controls projects related commissioning activities in the data centers.
• Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team.
• Develop and modify controls logic programming and graphical user interfaces.
• Manage multiple stakeholder deliverables, requirements and navigate challenging situations.
• Financially manage BMS and EPMS service contracts.
• Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes.
About the team
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional
#DCCD_AMER
BASIC QUALIFICATIONS1. B.S. in Electrical, Mechanical, or other related engineering degrees as well as 3+ years Controls related experience; or Associates degree and 5 years of Controls related experience; or High School diploma with 8 years of Controls related experience
2. Experience with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.).
3. A minimum of two (2) years in Controls or Electrical construction project coordination with multiple teams or vendors to meet project requirements.
PREFERRED QUALIFICATIONS1. M.S. in Mechanical, Electrical, or other related engineering degree.
2. Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls and Electrical SCADA systems application specific controllers, software and networks.
3. TCP/IP, MQTT, BACnet and/or MODBUS communication protocol experience.
4. Experience with management of change.
5. Proficient with Microsoft Office Suite and project management software.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,700/year in our lowest geographic market up to $210,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Generator Services Manager, DCC Communities
Herndon, VA job
At Amazon, we're working to be the most customer-centric company on earth! Amazon is a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers.
We are seeking an energetic, customer oriented Generator Service Manager to serve as a technical resource and leader within our Operations Services Team. The position will help ensure overall availability and reliability to meet or exceed defined service levels around the critical infrastructure in Data Center Engineering Operations. The Generator Service Manager is responsible for the operation and maintenance of all generators within the data center space. This equipment supports mission-critical servers and must maintain better than 99.999% up-time.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Manage all aspects of data center critical generator preventative maintenance, planned and unplanned repairs, and emergency response.
- Act as an ambassador of safety and security ensuring the highest level of team compliance with our safe, secure culture.
- Ensure all work performed within the data center is completed to the highest standard of quality eliminating impact to internal/external customers.
- Manage teams of Generator Service Technicians in all facets of their responsibilities and career development.
- Create and maintain generator maintenance schedules, and liaise with the maintenance scheduling team ensuring 100% generator maintenance completion and compliance.
- Engage in improvement projects working with a variety of support teams and drive them from conception to completion.
- Manage team budget and expenditures.
- Actively involved in defining contract scopes and works with contracts partner team ensuring highest quality outcome in support of our customer.
- Manage multiple competing projects across multiple sites simultaneously.
- Interact with engineers, technicians, project managers and management on a routine basis.
- This role requires supporting an on-call rotation.
About the team
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS- 2+ years of people management and team development experience
- 2+ years of work in data centers with an emphasis on building and equipment operation experience
- Experience in people management and team development
- Experience operating a mission-critical team or product
- High school or equivalent
PREFERRED QUALIFICATIONS- 3+ years of work in a management position with 5 or more direct reports experience
- 5+ years of work in data centers with an emphasis on building and equipment operation experience
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
- Experience in a management position with 5 or more direct reports
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,400/year in our lowest geographic market up to $227,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Environmental Digital Engineer, AWS Environmental
Herndon, VA job
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety, environment and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
For over 15 years, Amazon Web Services (AWS) has been the world's most comprehensive and broadly adopted cloud computing platform. What is cloud computing? Cloud computing is the on-demand delivery of IT resources over the Internet.
In 2019, Amazon announced The Climate Pledge, which includes our commitment to power our operations with 100% renewable energy by 2025, on the path to achieving net zero carbon across our businesses by 2040. To learn more about AWS, visit ********************** and *************************************************************
Amazon is looking for a talented and self-motivated Environmental Digital Solutions Engineer to support the AWS Environmental global programs team. The successful candidate will join the AWS Environmental team, an expanding and dynamic team that is critical to enabling AWS's growth around the world, as well as ensuring regulatory compliance and highest-level environmental performance of AWS's data center global operations. The Environmental team has responsibility for managing Environmental requirements and risk from site selection through to decommissioning. This role requires a highly skilled professional to manage complex, ambiguous audit initiatives across organizational boundaries.
The ideal candidate must lead on AI enhancements and technologies and be strong in data analytic capabilities, influence stakeholders, and work independently while seeking guidance when needed. Strong strategic and tactical skills are essential, including balancing short and long-term needs, mitigating risks, and delivering simplified solutions. Excellent communication skills are crucial, with the ability to present to senior leadership and write strategic narratives. The role involves mentoring, recruitment, and process improvement. Cross-functional collaboration and consensus-building are key. A commitment to diversity, equity, and inclusion is vital, focusing on challenging the status quo and creating inclusive products. The successful candidate will significantly impact long-term organizational goals and model best practices in their domain, driving change and innovation across the organization.
Key job responsibilities
Leadership and AI Driven Environmental Management: Drive innovation in environmental compliance through the application of AI technologies and analytical methods. Design and develop AI-powered compliance monitoring systems using machine learning and advanced analytics for environmental metrics including air quality, water discharge, waste management, and chemical handling
Environmental performance evaluation: Build and implement predictive analytics models to forecast potential environmental regulatory compliance violations and automate risk assessment processes. Create intelligent data pipelines and real-time monitoring dashboards to transform environmental compliance data into actionable insights. Maintain and enhance analytical models while ensuring scalability and performance
Implementation and operation: Lead the integration of AI/ML solutions with existing EHS software systems and data architectures. Collaborate with stakeholders to translate complex business requirements into AI-driven solutions. Develop and optimize machine learning algorithms for automated reporting and compliance pattern recognition
Continual improvement: Drive ongoing scalable improvement of our digital tools and systems to meet business, customer, stakeholder and partner needs.
BASIC QUALIFICATIONS- Bachelor's degree in mathematics, engineering, statistics, computer science or a related field
- Experience with AI/ML technologies
- 5-7+ years' experience with environmental management software development or analytics and post-internship software implementation experience
- Implementation experience with EHS software such as Enablon, Cority, Intelex
- Proven track record implementing predictive analytics in environmental management systems
PREFERRED QUALIFICATIONS- Knowledge of software development lifecycle, including design, development, test, build, deployment processes and timelines
- Experience developing and deploying AI solutions in Environmental Health and Safety applications, particularly in compliance monitoring and risk assessment
- Strong background in statistical analysis, predictive modeling, and machine learning algorithms
- Expertise in building real-time analytics dashboards and visualization tools
- Knowledge of environmental compliance regulations and EHS software platforms (e.g., Enablon, Cority, Intelex)
- Experience with big data technologies and cloud-based AI services
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,700/year in our lowest geographic market up to $210,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Cyber Security Engineer Lead
Springfield, VA job
MANTECH seeks a motivated, career and customer-oriented Cyber Security Engineer Lead to join our team in Springfield, VA.
The Cyber Security Engineer Lead is responsible for the detection, identification, analysis, and reporting of cyber threats, intrusions, anomalous activities, and potential misuse of systems. This role supports the protection of customer's digital assets and sensitive data through the administration, monitoring, and continuous improvement of cybersecurity technologies and processes.
Responsibilities include but are not limited to:
Threat Detection & Response: Identify, assess, and report potential cyber-attacks, intrusions, and abnormal system behaviors. Participate actively in incident response and recovery activities.
Technology Administration: Administer and maintain systems supporting Identity Management, Privileged User Access, Access Control (firewall), End Point Protection, Internet Protection, Vulnerability Scanning, and Security Information and Event Management (SIEM) tools.
Mitigation & Remediation: Develop and implement enterprise-level mitigation strategies to address complex vulnerabilities.
Operational Support: Ensure proper installation, testing, patching, upgrading, and performance of cybersecurity tools and applications. Maintain system resiliency and availability across all managed technologies.
Policy Enforcement & Compliance: Enforce cybersecurity policies, standards, and best practices in alignment with ManTech's security framework and regulatory requirements.
Leadership & Collaboration: Lead or participate in cross-functional projects and initiatives. Provide technical mentorship and subject matter expertise to junior team members.; Continuous Improvement: Interpret internal and external cybersecurity trends and business challenges; recommend and implement innovative solutions to strengthen the enterprise security
posture.
Monitor intrusion detection and prevention systems and other security event data sources; determine if security events monitored should be escalated to incidents and follow all applicable incident response and reporting processes and procedures.
Minimum Qualifications:
Bachelor's Degree in Cybersecurity, Information Technology, Computer Science, or a related Cyber Security field.
Certified Information Systems Security Professional (CISSP) certification (required within 6 months of assignment to the position, otherwise failure to obtain certification within 6 months of assignment to the position may result in removal).
8+ years of relevant cybersecurity experience, including hands-on technical administration and operational security support.
Strong analytical and problem-solving abilities
Deep knowledge of cybersecurity frameworks, principles, and technologies
Proficiency in SIEM, endpoint protection, and identity management tool
Must be able to travel up to 25%
Preferred Qualifications:
Have a good understanding of DISA compliance directives and recommend having knowledge of the JSIG.
Ability to lead small teams or projects
Excellent communication and influence skills; Strong judgment in identifying and mitigating security risks
Correlate data from intrusion detection and prevention systems with data from other sources
Clearance Requirements:
Must have current/active TS/SCI with the ability to obtain and maintain a Yankee White security clearance
Physical Requirements:
Must be able to remain in a stationary position 50%
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations.
Must be able to exchange accurate information in these situations.
DCEO Chief Engineer 4, DCC Communities
Chantilly, VA job
Amazon is looking for an energetic, detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.
The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource reporting to a site's Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime.
Also expected from the CE is the ability to management small-to-medium impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities.
The CE directs, trains and supports EOT's in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS's, PDU's, AHU's, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD's, and building automation systems.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
Key job responsibilities
• Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center.
• Operate independently with limited direct management
• Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed
• Perform root cause analysis of equipment failures
• Troubleshoot and report of facility and data sever-level events within internal SLA
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
• Provide training and guidance to Engineering Operations Technicians
• Ensure all safety procedures are adhered to by vendor and Amazon staff
• Utilize internal CMMS to manage building workflows
• Communicate complex technical information to a non-technical audience
Physical Requirements:
All physical requirements are expected with reasonable accommodations
• Walk job sites in uneven terrain
• Work at heights and from ladders
• Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more
• Coordinate body movements when using tools or equipment
• Reach and stretch to position equipment and fixtures while maintaining balance
• Bend or twist the body into unusual positions while working
• Perform physical tasks all day without becoming overly tired
• Use hands to manipulate small wires and objects
• Push or pull heavy objects into position
• Work in a noisy environment
• Work at depths, such as under raised floors
A day in the life
Typical day, review and prioritize preventative maintenance schedules for electrical, mechanical, and fire/life safety systems. Conduct facility walkthroughs to identify potential issues before they impact operations. Respond to emergency alarms and coordinate immediate corrective actions with EOTs. Meet with vendor representatives to oversee ongoing maintenance work and ensure compliance with safety protocols. Monitor system performance metrics to maintain 99.999% uptime standards. Provide technical guidance and mentorship to on-site EOTs throughout the shift. Document all activities and update maintenance logs to support continuous facility operations.
About the team
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS- 3+ years of vendor management experience
- 4+ years of relevant work in a data center or other critical environment experience
- 5+ years of data center engineering or operations experience
- 5+ years of Microsoft Office including Outlook, Word, and Excel experience
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Experience in vendor management
- Experience in a data center or other critical environment
- Experience in data center engineering or operations
- Experience with Microsoft Office including Outlook, Word, and Excel
PREFERRED QUALIFICATIONS- 3+ years of construction or project management experience
- Electrical or mechanical Journeyman License
- operating engineering license such as DC II, DC III, or equivalent
- Experience in construction or project management
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Applied AI Interface Engineer
Alexandria, VA job
MANTECH seeks a motivated, career and customer-oriented Applied AI Interface Engineer to join our team in Alexandria, VA. As part of the position, you will act as a Software Engineer designing and implementing services and components for AI applications.
Responsibilities include but are not limited to:
Designs and builds User Interfaces using modern UX/UI standards.
Develops, implements, and maintains full-stack software solutions for AI-enabled applications.
Works closely with the Software Architect to understand project requirements and translate them into technical specifications.
Develops and integrates AI and ML capabilities on a cloud-hosted data platform that supports significant market adoption, high performance, and strict access control and governance.
Stays current with advancements in AI, machine learning, and software engineering, incorporating best practices into the development process.
Documents software designs, code, and processes to ensure maintainability, scalability, and knowledge sharing among team members.
Participates in code reviews and provides constructive feedback to peers to ensure code quality, adherence to coding standards, and knowledge transfer within the team.
Minimum Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field.
4 or more years (2 with Master's) of experience in software development, systems integration, data management, or related fields.
Proficiency in JavaScript, including familiarity with modern frameworks and libraries such as React, Angular, or Vue.js.
Solid knowledge of HTML and CSS, including responsive design principles and front-end workflows.
Knowledge of Python and REST API frameworks.
Basic understanding of user interface (UI) and user experience (UX) design principles, with the ability to collaborate with designers to translate wireframes into functional code.
Problem-Solving Skills: Strong analytical and problem-solving abilities, with the capacity to debug and resolve issues related to front-end code.
Experience with Generative AI including API access to large language models (LLMs).
Preferred Qualifications:
Experience with Docker, Kubernetes, or other containerization technology.
Experience working in AWS environments.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills. Ability to work effectively in a team-oriented environment.
Experience working with data ingest and transformation.
Clearance Requirements:
Must possess a current and active TS/SCI clearance
Physical Requirements:
The person in this position must be able to remain in a stationary position 50% of the time.
Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
Data Center Project Manager, Critical Projects Implementation
Sterling, VA job
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operational data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks.
We are currently seeking a Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data center facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.
About the team
*Why AWS*
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
*Inclusive Team Culture*
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
*Mentorship and Career Growth*
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
#DCCD_AMER
BASIC QUALIFICATIONS- 5+ years managing projects in data centers or comparable critical infrastructure in an operational space. Comparable critical infrastructure experience is defined as a facility that includes a 24/7 emergency backup system, manufacturing facility (semiconductor, auto, medical equipment or Clean rooms), Mass Transportation (freight or passenger rail), Oil and Gas, Utility, Hospitals or similar industry.
- 5+ years in Construction or Project Management.
- 5+ years in on-site construction trades (mechanical, electrical, general) Vendor Management.
PREFERRED QUALIFICATIONS- BA/BS in Engineering, Project Management, Construction Management or similar Technical focus.
- 5+ years in the technical field of power distribution and data center mechanical cooling systems.
- Demonstrated ability to understand and discuss technical concepts, manage trade-offs, incorporate feedback, and evaluate opportunistic new ideas with a variety of internal and external stakeholders
- Significant experience successfully delivering results in a fast paced, dynamic environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,700/year in our lowest geographic market up to $210,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Cleared Engineering Operations Technician, ADC InfraOps DCEO
Hilliard, OH job
The Data Center Engineering Operations Technician (EOT) are Amazon's front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks.
Responsibilities:
- Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center
- Troubleshoot of facility and rack-level events within internal SLAs
- Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
- Provide support to Data Center Operations technicians
- Perform root cause analysis of equipment failures
- Ensure all safety procedures are adhered to while performing work
- Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
- Utilize internal CMMS to manage building workflows and spare part inventory
- Supervise contractors who perform servicing or preventive maintenance
- Respond to off hour emergency calls per on call rotation for any one of the region's sites
- Fully comply with all physical security procedures and policies
- Drive innovation while reducing operational costs in the facilities
- Manipulate small wires and objects
Perform the following tasks, with or without reasonable accommodation:
- Walk job sites in uneven terrain
- Work at heights and from ladders
- Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more
- Bend or twist the body into unusual positions while working
- Push or pull heavy objects into position
This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility.
Key job responsibilities
- Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center
- Troubleshoot of facility and rack-level events within internal SLAs
- Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
- Provide support to Data Center Operations technicians
- Perform root cause analysis of equipment failures
- Ensure all safety procedures are adhered to while performing work
- Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
- Utilize internal CMMS to manage building workflows and spare part inventory
- Supervise contractors who perform servicing or preventive maintenance
- Respond to off hour emergency calls per on call rotation for any one of the region's sites
- Fully comply with all physical security procedures and policies
- Drive innovation while reducing operational costs in the facilities
- Manipulate small wires and objects
A day in the life
After an initial training period, you will support data center infrastructure operations on a shift schedule supporting our 24/7 staffing model. You will get information from your peer technicians who are ending shift, review the maintenance schedule for any tasks due that day, and then perform routine physical checks of our critical systems. After these rounds are complete, you and your shift partner will perform preventative maintenance, troubleshoot technical issues, take repair actions, and perform facility maintenance. You will also author technical procedures, work orders, and work on advanced qualifications and projects as your career progresses at AWS!
Military Ratings/MOSs
Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, EW, FC, FT, MM, MMN, EN, STG, STS, UT
Army:15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F
Marines:**************, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337
Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031
About the team
The cleared LCK DCEO team provides operations and maintenance of critical AWS data center facility infrastructure for our customers in the Intelligence Community.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS- 3+ years of electrical or mechanical, or 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
- Experience with EPMS/SCADA/BMS Controls system software or hardware
- US government security clearance of top secret or above
- Current, active US Government Security Clearance of Top Secret with SCI eligibility or above
PREFERRED QUALIFICATIONS- Experience with BMS and EPMS control systems and data collection or trending
- Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure
- operating engineering license such as DC II, DC III, or equivalent
- Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
- Associate's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68,300/year in our lowest geographic market up to $152,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Project Control Specialist
Stafford Courthouse, VA job
MANTECH is seeking a motivated, customer-oriented Project Control Specialist to help support our current Marine Corps Systems Command, Program Manager Intelligence & Cyber Operations Contract in Stafford, VA.
Responsibilities include but are not limited to:
Provide programmatic and analytical support with execution and management of multiple acquisition programs in various acquisition phases as defined under the DoD 5000.
Assist the Project Office with execution and management of cost, schedule, and performance parameters.
Provide acquisition expertise and development/maintenance of acquisition documentation, presentation/briefing materials, coordination and action item tracking, and general day-to-day support of programmatic activities.
Support program office documentation development activities including drafting, reviewing, and updating documents, presentations, and correspondence.
Coordinate with sponsor offices, executive agents, internal and external partners, and integrators for updates and changes to the system in coordination with Program Office guidance.
Support Program Office risk management activities.
Support research and development activities and assist with technical studies to conduct analysis of current and future requirements.
Minimum Qualifications:
Bachelors Degree and at least 5 years of experience supporting DoD programs that rely on the Integrated Defense AT&L Lifecycle Management Framework; ensuring adherence to master plans and schedules; and developing solutions to program problems. Additional 2 years of experience may be substituted in lieu of degree.
Must have expertise in developing and managing Integrated Master Schedules for the DoD.
Must have expertise in assisting a Program Management Office with Task Books and Work Breakdown Schedules.
Must have experience leading DoD Acquisitions professionals supporting varying competencies (e.g., Systems Engineering, Logistics, Finance, Program Analysis).
Preferred Qualifications:
Knowledge of DoD/USMC procedures and policies in support of acquisition, logistics, and fielding activities including the preparation of military acquisition documentation, technical documentation, and data entry in spreadsheets and databases.
Knowledge in leading analytical efforts on highly complex and mission specific operational problems.
Directing and collaborating with technical teams on operational and/or developmental projects throughout the system life cycle (development of requirements to final delivery).
Knowledge and experience supporting USMC Tactical All-Source Intelligence Systems through the entirety of the Acquisitions Cycle
Extensive knowledge of Microsoft Office tools
Clearance Required:
Must have an active TS/SCI
Physical Requirements:
Sedentary Work.
ServiceNow Product Consultants
Reston, VA job
GeBBS Consulting is a healthcare technology professional services and consulting firm based in Towson, Maryland servicing clients throughout the US. We are celebrating our 28th year in business. We have two divisions: 1) Hospital / Provider Practice 2) Managed Care / Payer Practice - we work directly with health plans (very strong in the Blue Cross Blue Shield space). GeBBS Consulting has over two decades of experience supporting healthcare clients throughout the US.
We are currently hiring ServiceNow Product Consultants and Business Analysts to support one of our LARGEST and long-term Blue Cross Blue Shield partners!
Summary: The hired consultants will support a ServiceNow product implementation specifically for CSM and ITSM modules.
Location: Hybrid, 1-2 days a week onsite in Reston, VA. Candidates MUST reside in DC, MD, VA areas.
Required Skills:
6+ years of experience in a Product Owner or Business Analyst role
Experience building a product roadmap for ServiceNow or Salesforce for a contact center or customer service environment. (ServiceNow strongly preferred)
Experience with Scaled Agile Framework (SAFe)
If you are interested in exploring this career opportunity with GeBBS Consulting, please reply with your current resume and the best time to contact you.
Recruiting Fraud
Over the past year, online recruitment scams have increased frequently, impacting both applicants and employers. To help protect yourself against potential scammers, please note the following recruitment practices employed by GeBBS Consulting.
GeBBS Consulting uses a single domain name for all recruiting activities and all Authorized GeBBS Consulting Recruiters use the same domain name for all email correspondences. The official GeBBS Consulting domain is gebbsconsulting.com. If you receive emails or are directed to an email other than GeBBSconsulting.com, you are not responding to GeBBS Consulting.
GeBBS Consulting screens applicants through a combination of over-the-phone, video and in-person meetings.
GeBBS Consulting will never ask a candidate for payment of any kind as part of the hiring or onboarding process.
Client Services Specialist- Healthcare
GBS Corp job in Youngstown, OH
Join the GBS Corp. Client Services team. We offer a family-oriented culture; supported by a solid employee-owned enterprise - giving you the best of both worlds.
📚 Industry Leading Training: We are committed to learning and development. We grow leaders!
🩺 Competitive and Comprehensive Benefits: Medical, Dental, Vision
🩹 Employer Paid Life and Disability
💰 Generous Company Paid Retirement Plan
💲 Cash Profit-Sharing
❤ Wellness Program
🎇 9-10 Paid Holidays
Position Summary
Client Service Specialist will oversee, manage, and communicate with assigned Healthcare clients on a consistent and ongoing basis to ensure client satisfaction.
Provide service, support, and minor training to GBS clients for purchased Healthcare products. Service is accomplished by utilizing voice communications, web access, and remote training and assistance. The position requires the ability to coordinate and manage multiple tasks simultaneously.
Duties/Responsibilities:
Monitor inbound call queue and answer of inbound calls from Clients to gather and document information, provide troubleshooting assistance and offer reasonable expectations on resolution of the issue.
Oversee all Client accounts assigned; while providing frequent updates on corresponding Client account support cases.
Develop and maintain a professional relationship with Clients.
"Owning" the issues that are assigned and providing frequent communication to the Client of updates.
Facilitation of 3rd party or manufacturer access to assist in troubleshooting and resolution of issues unable to be resolved internally.
Communicate to the Client Account Manager of any escalations or issues that are relevant.
Review assigned help desk tickets and ensure they are being addressed appropriately, efficiently, and in a timely manner
Maintain a consistent and dedicated effort to learning updates and enhancements of vertical products and associated applications.
Suggest and deliver ideas, concepts, strategies and programs that will make GBS a better support and service company.
Provide remote service and diagnostic assistance through web access.
Submit ideas and suggestions for the GBS newsletters to promote company image and improve Client communications, as requested.
Adhere to all company policies and procedures
Educate and offer Clients additional services and products to address a need as evidenced by support requests and or Client interactions.
Deliver expert knowledge, service, limited entry-level training, and assistance for GBS Product offerings, value-add offerings.
Possess basic knowledge of Microsoft operating systems, database utilities, backup utilities, design utilities and other third-party GBS product offerings
Provide product configuration tasks
Maintain accurate, timely and thorough Client documentation
Meet with Management to inform them of account status, ongoing issues, opportunities, and potential issues which may cause a negative impact to GBS and the Client experience.
Participate in Client reviews and meetings as requested
Installation and maintenance of software product licensing as requested or indicated.
Create documentation for Client on issue resolution and publish documentation for internal use
Coordinate with vendors and 3rd parties for the purpose of performing warranty and/or maintenance functions.
Perform other duties as assigned and/or assume additional responsibilities as requested.
1 year of customer service experience is required
Strong communication skills including verbal, written, interpersonal and listening
Strong organizational and planning skills
Working knowledge of operating systems used in vertical such as Microsoft office applications (Word, Excel, Outlook, Teams, etc.)
Working knowledge of general office equipment
Ability and experience in creating and maintaining professional relationships.
The ability to coordinate multiple projects simultaneously
TEAM player attitude and the ability to positively interact with co-workers at all levels of an organization.
Potential periodic travel availability as requested
Education and Experience:
NextGen Certified Professional or obtain certification within 6 months of employment
Bachelors' degree in related field preferred
Experience in customer / client services preferred
Healthcare experience is preferred
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
🤝 Get to Know Us
Since our founding in 1971, GBS has understood the value of identifying and investing in technologies that change and improve the dynamics of how our customers do business. From developing feature-rich software solutions to deploying advanced print and marketing services and solutions using multi-million-dollar equipment, GBS is always engaged in upgrading its technology capital because we know how high-tech can translate to high productivity. Across every one of our diverse product and service platforms, we innovate increased productivity for our customers.
At employee-owned GBS, our culture is one that values people, their commitment to meeting customers' needs and the expertise that enables them to do this successfully. In sum, we are America's Productivity Partner because GBS is the home of AMERICA'S PRODUCTIVITY PEOPLE. Depth of industry experience, cross-discipline knowledge and often career longevity and company loyalty equip our team members to achieve consistently high levels of execution on behalf of our customers.
GBS Corp is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. GBS Corp is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process.