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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Boston, MA | $33,531 | $16.12 |
| 2 | Minneapolis, MN | $33,402 | $16.06 |
| 3 | Seattle, WA | $33,153 | $15.94 |
| 4 | Sharon, CT | $32,916 | $15.82 |
| 5 | Washington, DC | $32,238 | $15.50 |
| 6 | New York, NY | $32,052 | $15.41 |
| 7 | Atlantic City, NJ | $31,954 | $15.36 |
| 8 | Rutland, VT | $31,084 | $14.94 |
| 9 | Nashua, NH | $31,009 | $14.91 |
| 10 | Wilmington, DE | $30,978 | $14.89 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Retention Representative | $71,752 | $35 | - |
| 2 | Customer Care Consultant | $70,693 | $34 | - |
| 3 | Customer Service Expert | $68,459 | $33 | - |
| 4 | Customs Consultant | $66,441 | $32 | - |
| 5 | Customer Service Senior Associate | $58,852 | $28 | - |
| 6 | Telephone Representative | $51,779 | $25 | - |
| 7 | Customer Service Representative Supervisor | $51,777 | $25 | - |
| 8 | Phone Representative | $51,182 | $25 | - |
| 9 | Lead Customer Service Representative | $49,512 | $24 | - |
| 10 | Customer Sales Representative | $48,878 | $24 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Holmes Company of Jackson | $31,278 | $15 | - |
| 2 | Chicago Transit Authority | $30,583 | $15 | - |
| 3 | Transdev Services, Inc. | $30,424 | $15 | 46 |
| 4 | Peter Pan Bus Lines | $30,380 | $15 | - |
| 5 | National Railroad Passenger Corporation | $30,172 | $15 | 1 |
| 6 | GSP Airport | $28,874 | $14 | - |
| 7 | Linden Warehouse & Distribution Co | $28,862 | $14 | - |
| 8 | Brook Warehousing | $28,861 | $14 | - |
| 9 | Clinton National Airport | $28,812 | $14 | - |
| 10 | Fazio Cleaners | $28,780 | $14 | - |
| 11 | Tornado Bus | $28,706 | $14 | 7 |
| 12 | Spirit Airlines | $28,694 | $14 | - |
| 13 | Cross Sound Ferry | $28,684 | $14 | - |
| 14 | PrimeFlight Aviation Services | $28,585 | $14 | 90 |
| 15 | Mitchell Airport | $28,514 | $14 | - |
| 16 | Eastern Airlines, Inc | $27,435 | $13 | - |
| 17 | G2 Secure Staff | $27,266 | $13 | 129 |
| 18 | Continental Airlines | $27,247 | $13 | - |
| 19 | Lufthansa | $27,065 | $13 | 3 |
| 20 | Frontier Airlines | $26,659 | $13 | 1 |