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H&R Block jobs in Knoxville, TN - 59 jobs

  • District Operations Coordinator

    H&R Block, Inc. 4.4company rating

    H&R Block, Inc. job in Knoxville, TN

    Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... At H&R Block, your contributions will go far beyond any . When you join our team, you'll add to the momentum of a forward-thinking company - one that defined an industry and is now leading its transformation. As a District Operations Coordinator, you'll be responsible for all operational and administrative activities for company-owned tax offices and may support multiple District General Managers (DGM) in a matrix management structure. You'll need a strong ability to deliver actionable results that will enable the company to achieve strategic business objectives. The DGMs will look to you for consistent and effective weekly communication during scheduled 1:1s. This communication should include updates on shared goals including but not limited to: hiring and onboarding of associates (Ready to Serve), 8-week breaks, availability, vacation incentives, associate's ability to work in multiple locations, real estate projects, financial reviews, supply orders, facility issues, visibility items, office readiness, classrooms, staffing by office (hiring tracker review), and pre-season staffing. This role supports offices located near the Knoxville, TN, Tri-Cities, and Ashville, NC area. Candidates must live within a reasonable commuting distance of one or more of these areas to be considered. Day to day, you'll... * Hire and provide leadership for assigned Operational Administrative Assistants and Operations Specialists by setting and managing against performance goals, coaching, and providing development opportunities * Manage labor and productivity to budget and business demand * Ensure team submits timely and accurate expense reports * Support DGM(s) through consistent and effective communication, providing updates on all operations, initiatives, and known issues * Manage office readiness, partnering with Lead Field System Technicians to facilitate office readiness planning, location set up and tear down, real estate projects, and office upgrades * Ensure all supplies are available to assigned offices * Execute planograms, ensure office standards are consistently met, and manage supply ordering and distribution * Prepare for hiring and onboarding (Ready to Serve) by assisting with hiring fairs and recruitment events * Track and resolve issues with hiring status, offer letters, pay rate exceptions, I-9 compliance, Preparer Tax Identification Number (PTIN) applications, training requirements, and furloughs What you'll bring to the team... * High school diploma or equivalent * Ability to adapt to change and thrive in dynamic environments * Effective time management and organization skills with the ability to handle multiple priorities * Expertise in strategic thinking and planning to drive team success * 3 years minimum related work experience * Proficient in problem-solving and making informed decisions * Strong ability to communicate effectively and build partnerships * Strong leadership and team management skills * 1-3 years supervisory/management experience Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. At H&R Block, your contributions will go far beyond any job description. When you join our team, you'll add to the momentum of a forward-thinking company - one that defined an industry and is now leading its transformation. As a District Operations Coordinator, you'll be responsible for all operational and administrative activities for company-owned tax offices and may support multiple District General Managers (DGM) in a matrix management structure. You'll need a strong ability to deliver actionable results that will enable the company to achieve strategic business objectives. The DGMs will look to you for consistent and effective weekly communication during scheduled 1:1s. This communication should include updates on shared goals including but not limited to: hiring and onboarding of associates (Ready to Serve), 8-week breaks, availability, vacation incentives, associate's ability to work in multiple locations, real estate projects, financial reviews, supply orders, facility issues, visibility items, office readiness, classrooms, staffing by office (hiring tracker review), and pre-season staffing. This role supports offices located near the Knoxville, TN, Tri-Cities, and Ashville, NC area. Candidates must live within a reasonable commuting distance of one or more of these areas to be considered. Day to day, you'll... * Hire and provide leadership for assigned Operational Administrative Assistants and Operations Specialists by setting and managing against performance goals, coaching, and providing development opportunities * Manage labor and productivity to budget and business demand * Ensure team submits timely and accurate expense reports * Support DGM(s) through consistent and effective communication, providing updates on all operations, initiatives, and known issues * Manage office readiness, partnering with Lead Field System Technicians to facilitate office readiness planning, location set up and tear down, real estate projects, and office upgrades * Ensure all supplies are available to assigned offices * Execute planograms, ensure office standards are consistently met, and manage supply ordering and distribution * Prepare for hiring and onboarding (Ready to Serve) by assisting with hiring fairs and recruitment events * Track and resolve issues with hiring status, offer letters, pay rate exceptions, I-9 compliance, Preparer Tax Identification Number (PTIN) applications, training requirements, and furloughs
    $30k-40k yearly est. Auto-Apply 13d ago
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  • Block Advisors Receptionist

    H&R Block, Inc. 4.4company rating

    H&R Block, Inc. job in Knoxville, TN

    Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. It would be even better if you also had... * High school diploma or equivalent * Ability to work flexible schedule and/or in multiple locations * Sales/marketing experience What you'll bring to the team... * Answer phones and greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Help to ensure all clients needs have been met during service both in person, over the phone or virtually * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Your Expertise: * Experience working in a fast-paced environment * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Computer proficient with the ability to use Microsoft Office Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. * Employee Assistance Program with Health Advocate. * Wellbeing program, BetterYou, to help you build healthy habits. * Neurodiversity and caregiver support available to you and your family. * Various discounts on everyday items and services. * Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. * Click here to checkout all available benefits. The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. Sponsored Job #35103 Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
    $44k-75k yearly est. Auto-Apply 23d ago
  • Warehouse Manager

    M & M Productions USA 4.5company rating

    Oak Ridge, TN job

    The Warehouse Manager is responsible for overseeing all warehouse related activities, people and processes. Duties and Responsibilities: 1. Manages shipping and receiving to the warehouse. 2. Maintains inventory with inventory software as determined by the Director of Technology. 3. Schedules drivers, contractors, makes local deliveries and maintains a DOT compliance health card. 4. Possess excellent customer service skills. 5. Manages future warehouse employees. 6. Maintains a budget and purchasing account for expenses. 7. Maintain basic computer skills including “Microsoft Office components.” 8. Maintain a level of cleanliness and organization in the warehouse. 9. Attend regular meetings with the Director of Operations either in person or via “Teams” software. 10. Maintain a level of appearance and personal cleanliness that reflects the standards set forth in the employee manual. 11. Follow approved standards of safety as set forth by OSHA. 12. Operate as needed hand trucks, forklifts, pallet jacks or other mechanical or hydraulic equipment. 13. Be able to lift items in excess of fifty pounds. Personal Attributes Ability to communicate effectively and interface with peers as well as executive level management. Ability to work well under pressure. Excellent organizational skills, able to set priorities, and responsive to demands. Demonstrated ability to execute results against strategy and meet critical deadlines. Demonstrates business knowledge, perspective and ethical behavior. Highly self\-motivated and enthusiastic. Strong computer skills. Requirements Skills and Qualifications: 1. At least 5 years experience in a similar role. 2. Be able to manage multiple tasks simultaneously and work well with customers and other employees. 3. Must be honest and represent the core values of M&M Productions USA 4. Must be able to communicate in a clear and understandable manner. 5. Maintain a desire to grow and learn new technologies and procedures. 6. Working knowledge of the latest AV technologies and equipment preferred. 7. Prior knowledge of FLEX software and audiovisual equipment a strong plus. BenefitsHealth insurance 401k with company match Paid Charitable work days Company paid life insurance Paid holidays "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"32313610","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Job Opening ID","uitype":111,"value":"31"},{"field Label":"Location","uitype":1,"value":"Oak Ridge, TN"},{"field Label":"Industry","uitype":2,"value":"Technology"},{"field Label":"City","uitype":1,"value":"Oak Ridge"},{"field Label":"State\/Province","uitype":1,"value":"Tennessee"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"37830"}],"header Name":"Warehouse Manager","widget Id":"2**********0052641","is JobBoard":"false","user Id":"2**********0052849","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"2**********3329001","FontSize":"12","google IndexUrl":"https:\/\/mmproductionsusa.zohorecruit.com\/recruit\/ViewJob.na?digest=3L9sW6itDluflDYgMOS3Cy58JZz0lNHpU4UURt22R8M\-&embedsource=Google","location":"Oak Ridge","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}
    $38k-56k yearly est. 42d ago
  • Seasonal, Operations Technical Specialist

    H&R Block, Inc. 4.4company rating

    H&R Block, Inc. job in Knoxville, TN

    Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned
    $54k-72k yearly est. Auto-Apply 23d ago
  • Receptionist

    H&R Block, Inc. 4.4company rating

    H&R Block, Inc. job in Cherokee, NC

    Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open A Typical Day... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. It would be even better if you also had... * High school diploma or equivalent * Ability to work flexible schedule and/or in multiple locations * Sales/marketing experience What you'll bring to the team... * Answer phones and greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Help to ensure all clients needs have been met during service both in person, over the phone or virtually * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Your Expertise: * Experience working in a fast-paced environment * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Computer proficient with the ability to use Microsoft Office Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. * Employee Assistance Program with Health Advocate. * Wellbeing program, BetterYou, to help you build healthy habits. * Neurodiversity and caregiver support available to you and your family. * Various discounts on everyday items and services. * Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. * Click here to checkout all available benefits. The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. Sponsored Job #16123 Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
    $25k-31k yearly est. Auto-Apply 23d ago
  • Multi-Unit Team Leader

    H&R Block, Inc. 4.4company rating

    H&R Block, Inc. job in Knoxville, TN

    Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... Joining us as a Multi-Unit Team Leader, you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business. You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person. It would be even better if you also had... * Multi-unit people management experience in the retail, restaurant, banking, or other related industry What you'll bring to the team... * Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders * Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement * Assist DGM in recruiting and interviewing candidates for tax office associate positions * Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns * Build an engaging team environment, across all offices, by training and coaching associates recognizing outstanding associate contributions * Lead daily team meetings and communicate essential information to tax office associates * Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices * Travel between offices as required * Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment* Your Expertise: * People management experience, with the demonstrated ability to grow and develop associates * Demonstrated aptitude for growth plan execution and ability to lead towards growth culture * Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision * Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs * Computer proficient with the ability to use MS Office * Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience * Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)* Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. * Employee Assistance Program with Health Advocate. * Wellbeing program, BetterYou, to help you build healthy habits. * Neurodiversity and caregiver support available to you and your family. * Various discounts on everyday items and services. * Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. * Check out all available benefits at ********************** The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. * Enrollment in or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment. Sponsored Job #40345 Joining us as a Multi-Unit Team Leader, you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business. You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person.
    $29k-36k yearly est. Auto-Apply 23d ago
  • Bookkeeper - Franchise Location

    H&R Block, Inc. 4.4company rating

    H&R Block, Inc. job in Sevierville, TN

    What you'll do... Joining H&R Block* as an experienced Bookkeeper, you'll deliver exceptional bookkeeping, payroll and customer service. You'll be an integral part of delivering on our brand purpose to provide help and inspire communities everywhere. What you'll bring to the role: * Post financial transactions into subsidiary books and general ledgers * Reconcile and balance accounts * Generate and analyze financial statements * Prepare and process payroll * Generate 1099s and W2s and calculate and prepare tax statements * Communicate with clients, client suppliers, vendors and banking contacts * Assist in client retention and client growth opportunities Your Expertise: * High school diploma or equivalent * National bookkeeping and payroll certifications from the National Bookkeeping Association, or the ability to successfully obtain certifications * 1-3 years of bookkeeping experience * Knowledge of bookkeeping practices and generally accepted accounting principles & procedures * Ability to correctly interpret and apply complete instructions, policies and regulations * Ability to treat confidential information with professionalism and discretion * Analytical skills and an eye for details * Strong organizational and time-management skills with the ability to multi-task and work independently It would be even better if you also had... * Experience with Xero accounting software * This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any questions regarding employment at this office should be made directly to the franchisee. Joining H&R Block* as an experienced Bookkeeper, you'll deliver exceptional bookkeeping, payroll and customer service. You'll be an integral part of delivering on our brand purpose to provide help and inspire communities everywhere. What you'll bring to the role: * Post financial transactions into subsidiary books and general ledgers * Reconcile and balance accounts * Generate and analyze financial statements * Prepare and process payroll * Generate 1099s and W2s and calculate and prepare tax statements * Communicate with clients, client suppliers, vendors and banking contacts * Assist in client retention and client growth opportunities Your Expertise: * High school diploma or equivalent * National bookkeeping and payroll certifications from the National Bookkeeping Association, or the ability to successfully obtain certifications * 1-3 years of bookkeeping experience * Knowledge of bookkeeping practices and generally accepted accounting principles & procedures * Ability to correctly interpret and apply complete instructions, policies and regulations * Ability to treat confidential information with professionalism and discretion * Analytical skills and an eye for details * Strong organizational and time-management skills with the ability to multi-task and work independently
    $34k-41k yearly est. Auto-Apply 23d ago
  • Block Advisor - Tax Preparer Assistant

    H&R Block, Inc. 4.4company rating

    H&R Block, Inc. job in Knoxville, TN

    Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year. It would be even better if you also had... * Additional course work in math, accounting, or finance What you'll bring to the team... * Assist with the beginning of the tax interview by entering client and W-2 information into the tax program * Assist with the closing of the interview by assembling the tax return, obtaining required signatures, reviewing the finished product with the client, and completing bookkeeping procedures * Ensure all H&R Block clients are receiving superior service * All other duties as assigned Your Expertise * High school diploma or equivalent * Reading and math skills required to begin and finish the tax return interview * Ability to communicate effectively in person and on the phone * Previous experience with Windows-based computer programs * Additional state and local requirements may apply Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. * Employee Assistance Program with Health Advocate. * Wellbeing program, BetterYou, to help you build healthy habits. * Neurodiversity and caregiver support available to you and your family. * Various discounts on everyday items and services. * Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. * Click here to checkout all available benefits. The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. Sponsored Job #35103 As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.
    $37k-51k yearly est. Auto-Apply 23d ago
  • Client Service Associate

    Jackson Hewitt 4.1company rating

    Sevierville, TN job

    Benefits: Bonus based on performance Company parties Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us! No matter your work background or experience level, we welcome you to apply! Perks: Corporate discount program Opportunities for advancement within the organization or as a tax pro Free tax preparation training Free continuing tax education Free tax prep on personal return Discounted Friends and Family tax returns (terms apply) What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience preferred, but not required Willingness to learn and grow in a customer-focused role If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Working at Jackson Hewitt Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too. PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.
    $38k-58k yearly est. Auto-Apply 8d ago
  • Associate Team Leader

    H&R Block, Inc. 4.4company rating

    H&R Block, Inc. job in Middlesborough, KY

    Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April. It would be even better if you also had... * Experience supervising or managing people * History of delivering outstanding customer experiences What you'll bring to the team... * Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block * Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary * Serve as point of contact for onsite escalated client service concerns * Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary * Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience * Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals * Lead daily huddles and communicate essential information to office associates Your Expertise * Prior experience working in customer service or similar role * Strong organizational skills and ability to plan and manage day-to-day office operations * Customer-centric mindset and strong communication skills * Computer proficient with the ability to use MS Office * Demonstrated ability to work independently with minimal supervision * Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs * High school diploma / equivalent or higher Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. * Employee Assistance Program with Health Advocate. * Wellbeing program, BetterYou, to help you build healthy habits. * Neurodiversity and caregiver support available to you and your family. * Various discounts on everyday items and services. * Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. * Click here to checkout all available benefits. The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. Sponsored Job #17778 Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.
    $35k-45k yearly est. Auto-Apply 23d ago
  • Block Advisor Tax Advisor

    H&R Block, Inc. 4.4company rating

    H&R Block, Inc. job in Knoxville, TN

    Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... As you inspire people to make confident, informed decisions about their lives, careers, businesses and money, you'll build client relationships that will grow stronger every year. Joining Block Advisors as a Tax Advisor means you'll serve clients with diverse tax and business services needs year-round. You'll have the support of an expert team, dedicated to providing you with advanced tax training you'll need to be successful. Block Advisors is an H&R Block brand that redefined the tax preparation experience for individuals and small businesses with complex tax and business service needs. We assist our clients in reaching their financial goals year-round. It would be even better if you also had... * CPA or Enrolled Agent certification * Experience completing business tax returns * Experience conducting virtual tax interviews * Sales and/or marketing experience * Bachelor's degree in accounting or related field What you'll bring to the team... * Build year-round client relationships * Provide tax preparation, tax audit support and tax planning year-round * Create confidence in our clients by conducing tax interviews face to face and through virtual tools (video conferencing, phone, chat, email) * Generate business growth, increase client retention, and offer additional products and services * Provide clients with IRS support * All certification levels can provide tax notice services * Circular 230 associates can provide audit representation * Grow your tax expertise * 5+ years of tax experience * Experience completing individual tax returns * Tax planning and audit support * Ability to effectively communicate in person and virtually * Comfort working with virtual tools - video conferencing and chat * Experience working in a fast-paced, supportive environment * Successful completion of the H&R Block Tax Knowledge Assessment* or equivalent * Must complete continuing education requirements and meet all other IRS and applicable state requirements Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. * Employee Assistance Program with Health Advocate. * Wellbeing program, BetterYou, to help you build healthy habits. * Neurodiversity and caregiver support available to you and your family. * Various discounts on everyday items and services. * Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. * Click here to checkout all available benefits. The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. * Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment. Sponsored Job #35103 As you inspire people to make confident, informed decisions about their lives, careers, businesses and money, you'll build client relationships that will grow stronger every year. Joining Block Advisors as a Tax Advisor means you'll serve clients with diverse tax and business services needs year-round. You'll have the support of an expert team, dedicated to providing you with advanced tax training you'll need to be successful. Block Advisors is an H&R Block brand that redefined the tax preparation experience for individuals and small businesses with complex tax and business service needs. We assist our clients in reaching their financial goals year-round.
    $37k-52k yearly est. Auto-Apply 23d ago
  • Seasonal, Operations Technical Specialist

    H&R Block, Inc. 4.4company rating

    H&R Block, Inc. job in Morristown, TN

    Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned
    $54k-72k yearly est. Auto-Apply 23d ago
  • Receptionist

    H&R Block, Inc. 4.4company rating

    H&R Block, Inc. job in Middlesborough, KY

    Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. It would be even better if you also had... * High school diploma or equivalent * Ability to work flexible schedule and/or in multiple locations * Sales/marketing experience What you'll bring to the team... * Answer phones and greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Help to ensure all clients needs have been met during service both in person, over the phone or virtually * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Your Expertise: * Experience working in a fast-paced environment * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Computer proficient with the ability to use Microsoft Office Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. * Employee Assistance Program with Health Advocate. * Wellbeing program, BetterYou, to help you build healthy habits. * Neurodiversity and caregiver support available to you and your family. * Various discounts on everyday items and services. * Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. * Click here to checkout all available benefits. The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. Sponsored Job #17778 Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
    $25k-30k yearly est. Auto-Apply 7d ago
  • Multi-Unit Team Leader

    H&R Block, Inc. 4.4company rating

    H&R Block, Inc. job in Morristown, TN

    Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... Joining us as a Multi-Unit Team Leader, you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business. You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person. It would be even better if you also had... * Multi-unit people management experience in the retail, restaurant, banking, or other related industry What you'll bring to the team... * Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders * Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement * Assist DGM in recruiting and interviewing candidates for tax office associate positions * Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns * Build an engaging team environment, across all offices, by training and coaching associates recognizing outstanding associate contributions * Lead daily team meetings and communicate essential information to tax office associates * Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices * Travel between offices as required * Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment* Your Expertise: * People management experience, with the demonstrated ability to grow and develop associates * Demonstrated aptitude for growth plan execution and ability to lead towards growth culture * Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision * Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs * Computer proficient with the ability to use MS Office * Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience * Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)* Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. * Employee Assistance Program with Health Advocate. * Wellbeing program, BetterYou, to help you build healthy habits. * Neurodiversity and caregiver support available to you and your family. * Various discounts on everyday items and services. * Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. * Check out all available benefits at ********************** The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. * Enrollment in or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment. Sponsored Job #40345 Joining us as a Multi-Unit Team Leader, you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business. You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person.
    $29k-36k yearly est. Auto-Apply 23d ago
  • Bookkeeper - Franchise Location

    H&R Block, Inc. 4.4company rating

    H&R Block, Inc. job in Harriman, TN

    What you'll do... Joining H&R Block* as an experienced Bookkeeper, you'll deliver exceptional bookkeeping, payroll and customer service. You'll be an integral part of delivering on our brand purpose to provide help and inspire communities everywhere. What you'll bring to the role: * Post financial transactions into subsidiary books and general ledgers * Reconcile and balance accounts * Generate and analyze financial statements * Prepare and process payroll * Generate 1099s and W2s and calculate and prepare tax statements * Communicate with clients, client suppliers, vendors and banking contacts * Assist in client retention and client growth opportunities Your Expertise: * High school diploma or equivalent * National bookkeeping and payroll certifications from the National Bookkeeping Association, or the ability to successfully obtain certifications * 1-3 years of bookkeeping experience * Knowledge of bookkeeping practices and generally accepted accounting principles & procedures * Ability to correctly interpret and apply complete instructions, policies and regulations * Ability to treat confidential information with professionalism and discretion * Analytical skills and an eye for details * Strong organizational and time-management skills with the ability to multi-task and work independently It would be even better if you also had... * Experience with Xero accounting software * This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any questions regarding employment at this office should be made directly to the franchisee. Joining H&R Block* as an experienced Bookkeeper, you'll deliver exceptional bookkeeping, payroll and customer service. You'll be an integral part of delivering on our brand purpose to provide help and inspire communities everywhere. What you'll bring to the role: * Post financial transactions into subsidiary books and general ledgers * Reconcile and balance accounts * Generate and analyze financial statements * Prepare and process payroll * Generate 1099s and W2s and calculate and prepare tax statements * Communicate with clients, client suppliers, vendors and banking contacts * Assist in client retention and client growth opportunities Your Expertise: * High school diploma or equivalent * National bookkeeping and payroll certifications from the National Bookkeeping Association, or the ability to successfully obtain certifications * 1-3 years of bookkeeping experience * Knowledge of bookkeeping practices and generally accepted accounting principles & procedures * Ability to correctly interpret and apply complete instructions, policies and regulations * Ability to treat confidential information with professionalism and discretion * Analytical skills and an eye for details * Strong organizational and time-management skills with the ability to multi-task and work independently
    $34k-41k yearly est. Auto-Apply 23d ago
  • Client Service Associate

    Jackson Hewitt-3313 4.1company rating

    Maryville, TN job

    Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us! No matter your work background or experience level, we welcome you to apply! Perks: Corporate discount program Opportunities for advancement within the organization or as a tax pro Free tax preparation training Free continuing tax education Free tax prep on personal return Discounted Friends and Family tax returns (terms apply) What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience preferred, but not required Willingness to learn and grow in a customer-focused role If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
    $38k-58k yearly est. 8d ago
  • Tax Preparer Assistant

    H&R Block, Inc. 4.4company rating

    H&R Block, Inc. job in Knoxville, TN

    Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year. It would be even better if you also had... * Additional course work in math, accounting, or finance What you'll bring to the team... * Assist with the beginning of the tax interview by entering client and W-2 information into the tax program * Assist with the closing of the interview by assembling the tax return, obtaining required signatures, reviewing the finished product with the client, and completing bookkeeping procedures * Ensure all H&R Block clients are receiving superior service * All other duties as assigned Your Expertise * High school diploma or equivalent * Reading and math skills required to begin and finish the tax return interview * Ability to communicate effectively in person and on the phone * Previous experience with Windows-based computer programs * Additional state and local requirements may apply Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. * Employee Assistance Program with Health Advocate. * Wellbeing program, BetterYou, to help you build healthy habits. * Neurodiversity and caregiver support available to you and your family. * Various discounts on everyday items and services. * Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. * Click here to checkout all available benefits. The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. Sponsored Job #40345 As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.
    $37k-51k yearly est. Auto-Apply 23d ago
  • Seasonal, Operations Technical Specialist

    H&R Block, Inc. 4.4company rating

    H&R Block, Inc. job in Middlesborough, KY

    Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Sponsored Job #indeedsa As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned
    $58k-77k yearly est. Auto-Apply 23d ago
  • Team Leader

    H&R Block, Inc. 4.4company rating

    H&R Block, Inc. job in Cherokee, NC

    Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year. Joining us as a Team Leader, you'll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office. You'll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. We'll help you advance your knowledge and skills you'll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates. It would be even better if you also had... * Multi-unit people management experience in the retail, restaurant, banking, or other related industry * 2+ years as a Tax Professional What you'll bring to the team... * Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement * Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions * Serve as point of contact for onsite escalated client service concerns * Ensure clients are scheduled properly and conflicts are resolved * Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals * Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions * Lead daily team meetings and communicate essential information to tax office associates * Create associate work schedules and ensure accurate timekeeping and overtime management * Prepare tax returns, as required * Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns Your Expertise * Prior experience working in a customer service, shift leader, or similar role * Experience supervising or managing people * Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course* (if preparing tax returns) * Annual completion of continuing education and ability to meet all other IRS and applicable state requirements * Computer proficient with the ability to use MS Office * Demonstrated ability to work independently with minimal supervision * Passionate, determined and resilient with a customer-centric mindset * Able to work a flexible work schedule and flexibility in work assignments based on business needs * High school diploma / equivalent or higher Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. Employee Assistance Program with Health Advocate. * Wellbeing program, BetterYou, to help you build healthy habits. * Neurodiversity and caregiver support available to you and your family. * Various discounts on everyday items and services. * Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. * Check out all available benefits at ********************** The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. * Enrollment in or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment. Sponsored Job #16123 As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year. Joining us as a Team Leader, you'll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office. You'll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. We'll help you advance your knowledge and skills you'll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.
    $30k-38k yearly est. Auto-Apply 23d ago
  • Client Service Associate

    Jackson Hewitt-3313 4.1company rating

    Newport, TN job

    Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us! No matter your work background or experience level, we welcome you to apply! Perks: Corporate discount program Opportunities for advancement within the organization or as a tax pro Tax preparation training Continuing tax education And More! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience preferred, but not required Willingness to learn and grow in a customer-focused role If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
    $38k-59k yearly est. 28d ago

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