Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
$60k-80k yearly est. Auto-Apply 16d ago
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Seasonal, Operations Technical Specialist
H&R Block, Inc. 4.4
H&R Block, Inc. job in Kansas City, MO
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
$69k-92k yearly est. Auto-Apply 16d ago
Marketing Manager - Spruce Engagement
H&R Block, Inc. 4.4
H&R Block, Inc. job in Kansas City, MO
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
Spruce overview
Spruce is a mobile banking app built by H&R Block in 2022 designed to simplify and enhance the financial lives of its users. Spruce offers a suite of features that help users manage their money more effectively. As part of the Spruce team, you will be able to develop your skills, build your career, and make a measurable impact along the way. Join us!
As part of the Customer Marketing team, the Marketing Manager - Spruce Engagement will be focused on our Spruce brand, leading the strategy and execution of engagement email journeys to Spruce clients.
This involves responsibility for the coordination and management of email plan development, audience definition, creative development, approvals, quality assurance, reporting and analysis. The Marketing Manager will collaborate closely with the Sr Email Marketing Manager and the Spruce Market Strategy Director to ensure email strategy flows through execution.
Additionally, this position will support the Spruce Market Strategy Director in organizing and planning a series of engagement strategies that encompass a broader scope than only Email. In this capacity, this role will collaborate with the Spruce product development teams and other internal stakeholders where appropriate.
This role will play a critical part in the growth of Spruce with a focus on email while also supporting engagement in additional channels.
Day to day, you'll...
* Oversee all aspects of Spruce engagement email marketing, including campaign development, segmentation, automation, A/B testing, and performance analysis
* Develop personalized and automated multi-touch email journeys based on customer behavior data for onboarding, post-sign up engagement and reactivation
* Regularly analyze performance data to identify opportunities to enhance personalization, targeting, and customer journey optimization
* Collaborate and communicate with agency and internal teams to create a high level of awareness of marketing programs, strategic alignment and successful execution
* Report on the performance of email marketing campaigns to Senior Leadership, including observations, insights, and recommendations for enhancements to improve overall effectiveness
What you'll bring to the team...
Education:
* Bachelor's degree in Marketing, Business, or other related field or an equivalent combination of education and experience
Work Experience:
* You have 3+ years of experience in email marketing, CRM, or a related field, and experience with Salesforce Marketing Cloud and Adobe Journey Optimizer is a plus
* Strong communicator with exceptional project management skills, who thrives in a collaborative environment and has the ability to work effectively with cross-functional teams
* Motivated individual who consistently takes initiative and proactively seeks out opportunities to add value beyond core responsibilities
* Demonstrated analytical and problem-solving skills, use of data to drive decision-making, and crafting data into a meaningful channel-level story
* Proficiency in MS Word, Excel, and PowerPoint. Experience using Tableau, Salesforce Marketing Cloud and Adobe Journey Optimizer a plus
It would be even better if you also had...
* Creative thinker with a customer-centric mindset and a passion for delivering exceptional customer experiences
* Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
* Familiarity with financial service products
* Experience working in an enterprise-level environment
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
Spruce overview
Spruce is a mobile banking app built by H&R Block in 2022 designed to simplify and enhance the financial lives of its users. Spruce offers a suite of features that help users manage their money more effectively. As part of the Spruce team, you will be able to develop your skills, build your career, and make a measurable impact along the way. Join us!
As part of the Customer Marketing team, the Marketing Manager - Spruce Engagement will be focused on our Spruce brand, leading the strategy and execution of engagement email journeys to Spruce clients.
This involves responsibility for the coordination and management of email plan development, audience definition, creative development, approvals, quality assurance, reporting and analysis. The Marketing Manager will collaborate closely with the Sr Email Marketing Manager and the Spruce Market Strategy Director to ensure email strategy flows through execution.
Additionally, this position will support the Spruce Market Strategy Director in organizing and planning a series of engagement strategies that encompass a broader scope than only Email. In this capacity, this role will collaborate with the Spruce product development teams and other internal stakeholders where appropriate.
This role will play a critical part in the growth of Spruce with a focus on email while also supporting engagement in additional channels.
Day to day, you'll...
* Oversee all aspects of Spruce engagement email marketing, including campaign development, segmentation, automation, A/B testing, and performance analysis
* Develop personalized and automated multi-touch email journeys based on customer behavior data for onboarding, post-sign up engagement and reactivation
* Regularly analyze performance data to identify opportunities to enhance personalization, targeting, and customer journey optimization
* Collaborate and communicate with agency and internal teams to create a high level of awareness of marketing programs, strategic alignment and successful execution
* Report on the performance of email marketing campaigns to Senior Leadership, including observations, insights, and recommendations for enhancements to improve overall effectiveness
$63k-86k yearly est. Auto-Apply 2d ago
Part-Time, People Resource Center Representative
H&R Block, Inc. 4.4
H&R Block, Inc. job in Kansas City, MO
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
A People Resource Center Representative (PRC) is expected to provide exceptional client service. This is primarily achieved through phone, email, and chat communication with inbound callers. Their responsibilities encompass receiving, resolving, and documenting a comprehensive variety of Human Resources (HR) and training support requests. They are also tasked with researching and resolving escalated cases. This includes the timely and accurate resolution of associate care cases and other HR systems transactions. A PRC Representative utilizes various data sources to properly analyze a problem, determine the best method for its resolution, document the situation, and present a detailed explanation to the associate.
Day to Day, You'll...
* Answer phone calls and act as a contact for inbound cases to support Human Resources related to Payroll, Tax Training Support, Benefits, and Timekeeping departments; research and resolve complex or escalated cases accurately and within service level agreement (SLA), including partnering with subject matter experts (SME) to resolve client inquiries.
* Communicate via various channels, interpret client needs, and use software to find resolutions
* Deliver outstanding customer service to all stakeholders by actively listening, providing accurate information, and resolving inquiries promptly and professionally
* Use problem-solving skills to effectively address and resolve associate inquiries including situation analysis, action identification, and appropriate guidance or escalation
* Collaborate with team members and leaders for seamless service delivery, exceeding client case resolution expectations
* Use tools and resources to ensure data accuracy and reasonableness, resolve cases within SLA, and confirm all data sources have been used in case resolution; use critical thinking and problem-solving when the established procedure does not fully address the inquiry as well as resolving complex cases
* Proactively identify trends that may lead to a high volume of cases and partner with leadership for resolution
* Partner with management on casework and daily workload to manage personal workload and development
* Participate in training and coaching other PRC representatives; participate in outbound calling campaigns or internal team projects, as needed
* Participate in on-camera 1:1 and weekly team meetings
What you'll bring to the team...
* High school diploma or equivalent
* Ability to apply mathematical operations
* Ability to critically analyze reports
* Ability to handle multiple tasks and projects simultaneously
* Ability to interact effectively with all levels of the company
* Ability to use a systematic approach in solving problems through analysis and evaluation of alternative solutions
* Ability to work effectively in a diverse work group and collaborate with multiple cross functional teams
* Ability to work independently with a high degree of accuracy, thoroughness, and professionalism
* Excellent interpersonal skills to include oral and written communication
* 2 years minimum related work experience
It would be even better if you also had...
* Associate's degree in business or other related field or an equivalent combination of education and experience.
* Experience with Workday, Human Resources Management Systems (HRMS), iCIMs tracking and onboarding, or similar programs and Dimensions or other payroll related systems
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
A People Resource Center Representative (PRC) is expected to provide exceptional client service. This is primarily achieved through phone, email, and chat communication with inbound callers. Their responsibilities encompass receiving, resolving, and documenting a comprehensive variety of Human Resources (HR) and training support requests. They are also tasked with researching and resolving escalated cases. This includes the timely and accurate resolution of associate care cases and other HR systems transactions. A PRC Representative utilizes various data sources to properly analyze a problem, determine the best method for its resolution, document the situation, and present a detailed explanation to the associate.
Day to Day, You'll...
* Answer phone calls and act as a contact for inbound cases to support Human Resources related to Payroll, Tax Training Support, Benefits, and Timekeeping departments; research and resolve complex or escalated cases accurately and within service level agreement (SLA), including partnering with subject matter experts (SME) to resolve client inquiries.
* Communicate via various channels, interpret client needs, and use software to find resolutions
* Deliver outstanding customer service to all stakeholders by actively listening, providing accurate information, and resolving inquiries promptly and professionally
* Use problem-solving skills to effectively address and resolve associate inquiries including situation analysis, action identification, and appropriate guidance or escalation
* Collaborate with team members and leaders for seamless service delivery, exceeding client case resolution expectations
* Use tools and resources to ensure data accuracy and reasonableness, resolve cases within SLA, and confirm all data sources have been used in case resolution; use critical thinking and problem-solving when the established procedure does not fully address the inquiry as well as resolving complex cases
* Proactively identify trends that may lead to a high volume of cases and partner with leadership for resolution
* Partner with management on casework and daily workload to manage personal workload and development
* Participate in training and coaching other PRC representatives; participate in outbound calling campaigns or internal team projects, as needed
* Participate in on-camera 1:1 and weekly team meetings
$32k-44k yearly est. Auto-Apply 3d ago
Senior Client Engagement Specialist
H&R Block, Inc. 4.4
H&R Block, Inc. job in Overland Park, KS
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
This role is responsible for key elements to ensure a high level of success and client satisfaction with a newly established partnership between H&R Block and RIA referred clients. You will be focused on client experience, providing white glove service, keen assessment skills to ensure proper selection of Tax Advisor match with new client, primary lead on reporting and tracking of Return completions, and will host customer service training sessions with new Tax Advisors and Client Service Professionals (CSPs) to establish clear understanding of communication and client experience expectations to win, retain and delight these referral clients from "Retail" Wealth Managers.
You will interface with the wealth managers from the partnered firms supplying updates on client status, answering questions as needed, and creating partnerships between the tax advisors in the program and the wealth managers to further the client experience.
This role is the first point of contact for all RIA referred clients to H&R Block. You will onboard all new clients in this market category and ensure this is done timely, thoroughly and with an attention to detail that will warrant a high level of client satisfaction while achieving retention of clients and additional referrals.
It would be even better if you also had...
* Previous experience in a financial services or Registered Investment Advisor (RIA) business.
* Familiar with H&R Block's tax training library
* Tax expertise is preferred, but not required
* Proficiency in Karbon (Accounting based AI-powered practice management software)
* Bachelor's degree or the equivalent through a combination of education and related work experience
What you'll bring to the team...
Client Experience & Escalation Management
* Oversight of managing expectations before, during, and after the experience, including escalations.
* Focus on transparent pricing and offering targeted additional products/services.
* Providing feedback on unique experiences around product, pricing, and new client experience.
Tax Professional Oversight
* Management of Tax Pro (TP) scheduling, roster/skillsets, client matching.
* Recruitment and development of new and current program Tax Professionals.
Referral & Lead Generation Strategy
* Client lead generation through high-touch interactions.
* Engaging financial advisors to increase direct referrals.
* Reviewing referrals and assisting with MyBlock creation.
Tax Planning & Consultations
* First point of contact for financial advisor inquiries and syncing for additional services.
* Management of mid-year and quarterly tax consultations.
Return Tracking & SLA Management
* Gathering return status from TPs.
* Uploading completed returns to Secure FTP or CRM tool
* Tracking return status to ensure service level agreement timeframe/date is met.
Your Expertise:
* Professional maturity - Ability to handle sensitive client information and interactions with discretion and confidence.
* Customer service experience - strong interpersonal and communication skills with a customer-centric mindset; seeks to understand and exceed client needs. Skilled in virtual and phone-based client facing interactions.
* Proficiency in Block systems - Appointment Manager and Work Center
* Proficiency in Microsoft Office Suite - Word, Excel and PowerPoint
* Training & Presentation Skills - Experience in successfully organizing, preparing, and delivering training content, managing projects, and presenting effectively (1:1 and group). Able to model and train others in delivering superior client service.
* Previous multi-unit leadership experience (in-person and virtual
* Strong analytical skills, proven ability to exercise good judgment and skilled decision making, excellent time management skills, ability to function successfully in a fast-paced environment with minimal supervision.
* High school diploma or equivalent
* 3 years minimum work experience
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Check out all available benefits at **********************
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
This role is responsible for key elements to ensure a high level of success and client satisfaction with a newly established partnership between H&R Block and RIA referred clients. You will be focused on client experience, providing white glove service, keen assessment skills to ensure proper selection of Tax Advisor match with new client, primary lead on reporting and tracking of Return completions, and will host customer service training sessions with new Tax Advisors and Client Service Professionals (CSPs) to establish clear understanding of communication and client experience expectations to win, retain and delight these referral clients from "Retail" Wealth Managers.
You will interface with the wealth managers from the partnered firms supplying updates on client status, answering questions as needed, and creating partnerships between the tax advisors in the program and the wealth managers to further the client experience.
This role is the first point of contact for all RIA referred clients to H&R Block. You will onboard all new clients in this market category and ensure this is done timely, thoroughly and with an attention to detail that will warrant a high level of client satisfaction while achieving retention of clients and additional referrals.
$29k-35k yearly est. Auto-Apply 16d ago
Block Advisors Receptionist
H&R Block, Inc. 4.4
H&R Block, Inc. job in Kansas City, MO
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
It would be even better if you also had...
* High school diploma or equivalent
* Ability to work flexible schedule and/or in multiple locations
* Sales/marketing experience
What you'll bring to the team...
* Answer phones and greet clients in a personalized, friendly, and inviting manner
* Match clients with the best-suited tax professional for their needs
* Schedule clients how they would like to be scheduled
* Help to ensure all clients needs have been met during service both in person, over the phone or virtually
* Maintain office cleanliness and organization of resources with team members
* Other duties as assigned
Your Expertise:
* Experience working in a fast-paced environment
* Previous experience in a customer service environment
* Ability to multi-task
* Strong organizational and time-management skills
* Computer proficient with the ability to use Microsoft Office
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Click here to checkout all available benefits.
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
Sponsored Job
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Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
$33k-53k yearly est. Auto-Apply 16d ago
Sr Corporate Counsel
H&R Block, Inc. 4.4
H&R Block, Inc. job in Kansas City, MO
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
At H&R Block, your contributions will go far beyond any . When you join our team, you'll add to the momentum of a forward-thinking company-one that defined an industry and is now leading its transformation.
This position provides legal advice to H&R Block, Inc. and its subsidiaries on a variety of complex legal issues, including business operations and complex transactions in support of strategic imperatives.
Day to day, you'll...
* Research, analyze and provide legal advice to business units on complex legal and compliance matters related to Company's operations, product and strategic initiatives, particularly in the area of small business services, including tax planning, bookkeeping, payroll, and advisory services.
* Provide legal counsel and guidance regarding complex transactions involving sophisticated counterparties and external service providers, including professional services agreements, licenses, and other strategic sourcing agreements.
* Assist with legal review and risk mitigation tactics regarding all aspects of client interactions, including disclosures and agreements, identity verification and authentication, marketing, and customer service.
* Work closely with the VP-Legal (Financial Services, Small Business & Franchise), General Counsel, and other senior executives to provide high level legal support on a variety of initiatives.
* Monitor evolving laws that may impact the business and help design and implement compliant solutions.
* Serve as a department subject matter expert on matters related to small business services, including tax planning, bookkeeping, payroll, advisory services, and commercial finance solutions.
* Contribute to team efforts by timely meeting commitments and working collaboratively with minimal supervision.
* Periodically assist with diverse high demand legal projects outside normal area of focus.
* Manage outside counsel within budget.
* Some domestic or international travel may be required.
* Other duties as assigned.
What you'll bring to the team...
* Juris Doctorate degree plus license to practice law in one or more states
* A current member of the Missouri Bar or an ability to become a member of the Missouri Bar within six months
* At least ten years of legal experience at a large law firm, corporate legal department, or similar
* Detail-oriented focus, with demonstrated analytical, problem-solving, and negotiation skills
* Effective oral, written, and interpersonal communication skills, with an ability to communicate and persuade a wide range of audiences
* Proven ability to build strong, collaborative relationships with clients and external partners, delivering thoughtful, customer-focused legal guidance that supports business objectives.
* Ability to plan and coordinate multiple projects and work initiatives at the same time
* Strong business acumen and an eagerness to partner with internal business colleagues to solve business issues
* A positive attitude, a collegial approach, and an instinct to go "above and beyond" in order to achieve the optimal outcome for the Company
It would be even better if you also had...
* Significant experience providing legal advice on complex matters related to small business services and solutions
* Significant experience working on complex corporate transactions involving sophisticated counterparties and external service providers
* Significant experience working with and providing legal advice to senior executives
* Experience with AI powered tools and practices incorporated into daily work
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
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At H&R Block, your contributions will go far beyond any job description. When you join our team, you'll add to the momentum of a forward-thinking company-one that defined an industry and is now leading its transformation.
This position provides legal advice to H&R Block, Inc. and its subsidiaries on a variety of complex legal issues, including business operations and complex transactions in support of strategic imperatives.
Day to day, you'll...
* Research, analyze and provide legal advice to business units on complex legal and compliance matters related to Company's operations, product and strategic initiatives, particularly in the area of small business services, including tax planning, bookkeeping, payroll, and advisory services.
* Provide legal counsel and guidance regarding complex transactions involving sophisticated counterparties and external service providers, including professional services agreements, licenses, and other strategic sourcing agreements.
* Assist with legal review and risk mitigation tactics regarding all aspects of client interactions, including disclosures and agreements, identity verification and authentication, marketing, and customer service.
* Work closely with the VP-Legal (Financial Services, Small Business & Franchise), General Counsel, and other senior executives to provide high level legal support on a variety of initiatives.
* Monitor evolving laws that may impact the business and help design and implement compliant solutions.
* Serve as a department subject matter expert on matters related to small business services, including tax planning, bookkeeping, payroll, advisory services, and commercial finance solutions.
* Contribute to team efforts by timely meeting commitments and working collaboratively with minimal supervision.
* Periodically assist with diverse high demand legal projects outside normal area of focus.
* Manage outside counsel within budget.
* Some domestic or international travel may be required.
* Other duties as assigned.
$107k-154k yearly est. Auto-Apply 16d ago
Project Manager - Corporate Real Estate
H&R Block, Inc. 4.4
H&R Block, Inc. job in Kansas City, MO
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
The Project Manager - Corporate Real Estate is responsible for planning, coordinating, and executing a wide range of facilities, property, and tenant-related projects within H&R Block's headquarters. This role manages day-to-day operations involving building services, vendor partnerships, janitorial oversight, security systems, and restaurant management. The Project Manager ensures projects are delivered on time, within scope, and within budget, while maintaining high service and quality standards.
Day to day, you'll...
* Manage a wide range of facilities and operational projects supporting corporate real estate, building operations, and multi-tenant activities
* Oversee building services and janitorial-related contracts, including uniforms, floor mats, cleaning, window washing, and landscaping, ensuring high-quality service delivery
* Coordinate restaurant operations support and maintain building security systems
* Manage leasing and lease-administration activities with accuracy and compliance to corporate real estate standards
* Support new and existing tenants through space coordination, conference room reservations, onboarding, and move-in activities
* Define project objectives, scope, schedule, budget, quality levels, resources, and deliverables, ensuring alignment with organizational requirements
* Develop and execute project plans; manage change control, communication, reporting, and risk mitigation throughout the project lifecycle
* Validate project outcomes, maintain proper documentation, and complete all activities required for project closure
* Prepare business cases and recommendations to support strategic initiatives and operational improvements
* Manage vendor relationships, including preparing bid packages, negotiating service contracts, and overseeing contractor performance to ensure service-level compliance
* Review and approve vendor invoices, ensuring fiscal responsibility and adherence to budget expectations
* Oversee daily operational tasks, establishing and tracking priorities, deadlines, and workflows to maintain smooth facility operations
* Perform additional duties as assigned
What you'll bring to the team...
Education:
* Bachelor's degree in a related field or the equivalent through a combination of education and related work experience
Work Experience:
* Minimum 5 years of related work experience
* Ability to work effectively in a matrixed environment, both in person and virtually
* Strong oral, written, and interpersonal communication skills; ability to present complex information at multiple organizational levels
* Demonstrated decision-making, analytical, and problem-solving skills
* Familiarity with project management methodologies
* Proficiency with Microsoft Office applications and project planning tools
* Ability to manage multiple priorities with established deadlines
It would be even better if you also had...
* Familiarity with compliance and governance requirements, including SOX
* PMP certification or progress toward certification
* Experience with corporate real estate, lease review, and multi-tenant facility management
* Experience with integrated workplace management systems (IWMS)
* Experience working with security control systems
* Experience with AutoCAD
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
The Project Manager - Corporate Real Estate is responsible for planning, coordinating, and executing a wide range of facilities, property, and tenant-related projects within H&R Block's headquarters. This role manages day-to-day operations involving building services, vendor partnerships, janitorial oversight, security systems, and restaurant management. The Project Manager ensures projects are delivered on time, within scope, and within budget, while maintaining high service and quality standards.
Day to day, you'll...
* Manage a wide range of facilities and operational projects supporting corporate real estate, building operations, and multi-tenant activities
* Oversee building services and janitorial-related contracts, including uniforms, floor mats, cleaning, window washing, and landscaping, ensuring high-quality service delivery
* Coordinate restaurant operations support and maintain building security systems
* Manage leasing and lease-administration activities with accuracy and compliance to corporate real estate standards
* Support new and existing tenants through space coordination, conference room reservations, onboarding, and move-in activities
* Define project objectives, scope, schedule, budget, quality levels, resources, and deliverables, ensuring alignment with organizational requirements
* Develop and execute project plans; manage change control, communication, reporting, and risk mitigation throughout the project lifecycle
* Validate project outcomes, maintain proper documentation, and complete all activities required for project closure
* Prepare business cases and recommendations to support strategic initiatives and operational improvements
* Manage vendor relationships, including preparing bid packages, negotiating service contracts, and overseeing contractor performance to ensure service-level compliance
* Review and approve vendor invoices, ensuring fiscal responsibility and adherence to budget expectations
* Oversee daily operational tasks, establishing and tracking priorities, deadlines, and workflows to maintain smooth facility operations
* Perform additional duties as assigned
$69k-81k yearly est. Auto-Apply 16d ago
Bookkeeper - Franchise Location
H&R Block, Inc. 4.4
H&R Block, Inc. job in Liberty, MO
What you'll do... Joining H&R Block* as an experienced Bookkeeper, you'll deliver exceptional bookkeeping, payroll and customer service. You'll be an integral part of delivering on our brand purpose to provide help and inspire communities everywhere. What you'll bring to the role:
* Post financial transactions into subsidiary books and general ledgers
* Reconcile and balance accounts
* Generate and analyze financial statements
* Prepare and process payroll
* Generate 1099s and W2s and calculate and prepare tax statements
* Communicate with clients, client suppliers, vendors and banking contacts
* Assist in client retention and client growth opportunities
Your Expertise:
* High school diploma or equivalent
* National bookkeeping and payroll certifications from the National Bookkeeping Association, or the ability to successfully obtain certifications
* 1-3 years of bookkeeping experience
* Knowledge of bookkeeping practices and generally accepted accounting principles & procedures
* Ability to correctly interpret and apply complete instructions, policies and regulations
* Ability to treat confidential information with professionalism and discretion
* Analytical skills and an eye for details
* Strong organizational and time-management skills with the ability to multi-task and work independently
It would be even better if you also had...
* Experience with Xero accounting software
* This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any questions regarding employment at this office should be made directly to the franchisee.
Joining H&R Block* as an experienced Bookkeeper, you'll deliver exceptional bookkeeping, payroll and customer service. You'll be an integral part of delivering on our brand purpose to provide help and inspire communities everywhere.
What you'll bring to the role:
* Post financial transactions into subsidiary books and general ledgers
* Reconcile and balance accounts
* Generate and analyze financial statements
* Prepare and process payroll
* Generate 1099s and W2s and calculate and prepare tax statements
* Communicate with clients, client suppliers, vendors and banking contacts
* Assist in client retention and client growth opportunities
Your Expertise:
* High school diploma or equivalent
* National bookkeeping and payroll certifications from the National Bookkeeping Association, or the ability to successfully obtain certifications
* 1-3 years of bookkeeping experience
* Knowledge of bookkeeping practices and generally accepted accounting principles & procedures
* Ability to correctly interpret and apply complete instructions, policies and regulations
* Ability to treat confidential information with professionalism and discretion
* Analytical skills and an eye for details
* Strong organizational and time-management skills with the ability to multi-task and work independently
$34k-42k yearly est. Auto-Apply 16d ago
Tax Preparer Assistant
H&R Block, Inc. 4.4
H&R Block, Inc. job in Lawrence, KS
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.
It would be even better if you also had...
* Additional course work in math, accounting, or finance
What you'll bring to the team...
* Assist with the beginning of the tax interview by entering client and W-2 information into the tax program
* Assist with the closing of the interview by assembling the tax return, obtaining required signatures, reviewing the finished product with the client, and completing bookkeeping procedures
* Ensure all H&R Block clients are receiving superior service
* All other duties as assigned
Your Expertise
* High school diploma or equivalent
* Reading and math skills required to begin and finish the tax return interview
* Ability to communicate effectively in person and on the phone
* Previous experience with Windows-based computer programs
* Additional state and local requirements may apply
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Click here to checkout all available benefits.
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$11.00 - $27.00/Hr.
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As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.
$11-27 hourly Auto-Apply 16d ago
Finance Program Manager
H&R Block, Inc. 4.4
H&R Block, Inc. job in Kansas City, MO
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
H&R Block is seeking a Finance Program Manager to support strategic financial initiatives tied to our CPA rollup and broader transformation efforts. This role will partner closely with Finance, Transformation, DS&A, IT, and business leaders to build new financial processes, reporting, and visibility across acquired CPA offices. The ideal candidate brings strong financial acumen, program management skills, and the ability to operate in a fast-evolving environment where models, reporting, and systems are still being built.
Day to day, you'll...
* Support the CPA Rollup initiative by providing financial insight, analysis, and program oversight across newly acquired offices
* Build and enhance financial processes and reporting, including:
* Developing new reporting models and frameworks
* Implementing and leveraging technology solutions to improve financial visibility and decision-making
* Analyze performance of new CPA office acquisitions, including:
* Deal performance and post-acquisition results
* Office-level reporting
* Forecasting, planning, and target-setting
* Partner closely with Finance leadership, Transformation Managers, and DS&A to drive alignment and execution
* Coordinate touchpoints with IT and cross-functional partners to support readouts on acquisition performance and results
* Prepare and oversee financial readouts, executive-level presentations, and ongoing performance updates
* Serve as a thought partner to business leaders, helping translate financial data into actionable insights
* Support continuous improvement efforts as financial models, processes, and reporting mature
What you'll bring to the team...
Education:
* Bachelor's degree in Finance, Accounting, Business, or a related field (or equivalent experience)
Work Experience:
* 5+ years of experience in finance, financial analysis, program management, or a related role
* Strong experience with financial reporting, forecasting, and planning
* Ability to operate effectively in environments with evolving processes and new reporting models
* Proven ability to partner cross-functionally with Finance, IT, Analytics, and business stakeholders
* Strong communication and presentation skills, with experience delivering insights to leadership
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
Sponsored Job
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H&R Block is seeking a Finance Program Manager to support strategic financial initiatives tied to our CPA rollup and broader transformation efforts. This role will partner closely with Finance, Transformation, DS&A, IT, and business leaders to build new financial processes, reporting, and visibility across acquired CPA offices. The ideal candidate brings strong financial acumen, program management skills, and the ability to operate in a fast-evolving environment where models, reporting, and systems are still being built.
Day to day, you'll...
* Support the CPA Rollup initiative by providing financial insight, analysis, and program oversight across newly acquired offices
* Build and enhance financial processes and reporting, including:
* Developing new reporting models and frameworks
* Implementing and leveraging technology solutions to improve financial visibility and decision-making
* Analyze performance of new CPA office acquisitions, including:
* Deal performance and post-acquisition results
* Office-level reporting
* Forecasting, planning, and target-setting
* Partner closely with Finance leadership, Transformation Managers, and DS&A to drive alignment and execution
* Coordinate touchpoints with IT and cross-functional partners to support readouts on acquisition performance and results
* Prepare and oversee financial readouts, executive-level presentations, and ongoing performance updates
* Serve as a thought partner to business leaders, helping translate financial data into actionable insights
* Support continuous improvement efforts as financial models, processes, and reporting mature
$57k-86k yearly est. Auto-Apply 16d ago
Seasonal, Client Relationship Professional
H&R Block, Inc. 4.4
H&R Block, Inc. job in Kansas City, MO
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
The Expat Client Relationship Professional position is part of the H&R Block Tax Transformation team and supports the international expat business. The position is primarily responsible for ensuring a great experience for those clients served through remote service and coordinating client workflow and communications. Most communications with clients will be through phone, email, and our software platform. The Expat CRP will also assist the expat advisors as needed in serving clients.
Day to day, you'll...
* The primary point of communication with clients when they submit an inquiry through the expat software platform, expat website, phone, and email
* Respond to all client inquiries received through the expat software, website, phone, and email within 48 business hours
* Maintain records for all client inquiries and types of inquiries. Recording inquiries in the expat software or other systems as required
* Assist clients with setting up their accounts and virtual folders in the software platform being used
* Oversee the client workflow and communication process from client inquiry to signature of client service engagement to uploading tax documents to payment processing and filing, ensuring a great client experience, and supporting the client throughout the process
* Responsible for client follow-up/ CRM after their initial inquiry to maximize conversion to a paid client
* Administrative support through a partnership with expat tax advisors, which may include, but is not limited to, communication with clients, printing tax returns, maintaining client records, and processing and mailing documents to the IRS or other tax agencies
* Consistent communication with other CRPs and Expat Tax Advisors located in the US, Canada, and India
* *The Hybrid work schedule for Kansas City Metro Area staff is an in-office requirement 2-3 days a week, based on seasonal needs
What you'll bring to the team...
* 1-2 years of customer service support, working with clients through a digital platform and phones
* Minimum education and/ or work experience necessary to demonstrate the necessary skill level
* Excellent critical thinking and communication skills, both written and verbal, and the ability to manage communications with many clients concurrently
* Demonstrated ability to work independently, demonstrate strong attention to detail, and be proficient with the Microsoft product suite
* Strong organizational skills to maximize conversion from inquiry to highly satisfied paid clients
* Flexibility to adapt to changing needs within the business and day-to-day tasks, as needed
* Ability to work Core business hours Monday - Friday (8 am - 5 pm (central time)), with occasional overtime on weekends and evenings
It would be even better if you also had...
* Fluent in multiple languages
* Tax preparation experience
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
The Expat Client Relationship Professional position is part of the H&R Block Tax Transformation team and supports the international expat business. The position is primarily responsible for ensuring a great experience for those clients served through remote service and coordinating client workflow and communications. Most communications with clients will be through phone, email, and our software platform. The Expat CRP will also assist the expat advisors as needed in serving clients.
Day to day, you'll...
* The primary point of communication with clients when they submit an inquiry through the expat software platform, expat website, phone, and email
* Respond to all client inquiries received through the expat software, website, phone, and email within 48 business hours
* Maintain records for all client inquiries and types of inquiries. Recording inquiries in the expat software or other systems as required
* Assist clients with setting up their accounts and virtual folders in the software platform being used
* Oversee the client workflow and communication process from client inquiry to signature of client service engagement to uploading tax documents to payment processing and filing, ensuring a great client experience, and supporting the client throughout the process
* Responsible for client follow-up/ CRM after their initial inquiry to maximize conversion to a paid client
* Administrative support through a partnership with expat tax advisors, which may include, but is not limited to, communication with clients, printing tax returns, maintaining client records, and processing and mailing documents to the IRS or other tax agencies
* Consistent communication with other CRPs and Expat Tax Advisors located in the US, Canada, and India
* *The Hybrid work schedule for Kansas City Metro Area staff is an in-office requirement 2-3 days a week, based on seasonal needs
$32k-42k yearly est. Auto-Apply 16d ago
Embark Intern - Product Management
H&R Block, Inc. 4.4
H&R Block, Inc. job in Kansas City, MO
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
H&R Block, the world's leader in tax preparation services, is looking for exceptional Business Management/Administration, Product Management and Business Analytics students to join our Embark 2026 Summer Internship Program. This 11-week paid internship offers meaningful, real-world experience that aligns with your field of study while making a valuable impact on our organization.
The Embark 2026 Summer Internship runs from May 18, 2026 - July 31, 2026.
You'll work at our corporate headquarters in the heart of downtown Kansas City's Power & Light District, where you're just steps, or a streetcar ride, away from incredible restaurants, entertainment, and city energy. Inside our building, you'll have access to amenities that make work-life balance easy, including an onsite Starbucks, a company dining hall with plenty of options, a free fitness center, and free parking!
Program Highlights:
* $25/hour compensation
* Paid PTO during H&R Block's annual Reboot Week (June 29 - July 3)
* Required to be in Kansas City, MO for the duration of the program
Day to day, you'll...
Throughout the 11-week internship, under the guidance of a leader, some of the internship responsibilities will include:
* Support product discovery by researching customer needs and identifying opportunities that align with business goals.
* Assist in writing clear user stories and acceptance criteria to guide engineering and design work.
* Participate in product planning and ceremonies, helping manage the product backlog and prioritize features.
* Collaborate with cross-functional teams to deliver features on time and with quality.
* Use data and metrics to evaluate product performance and support data-driven decision making.
* Engage in professional development to build product management, Agile, and collaboration skills.
* Interns will be provided with significant guidance and mentoring but will also be encouraged to work independently as well.
Throughout the 11-week internship, as a part of the Embark program, interns will also participate in workshops and events that align with the program's four pillars:
Professional Development: includes the basics for a professional role, everything from using Microsoft Office to setting up a Teams meeting and giving a presentation.
Giveback: involves participating in Make Every Block Better community service events. The goal is to teach the importance of community, make an impact, and provide bonding time for teams.
Networking: entails meeting various executives with offices at H&R Block's headquarters, having lunch with directors and vice presidents, spending time with a mentor and getting to know people beyond their assigned department.
Connected Culture: is meant to be fun and teach the importance of working hard and playing hard. H&R Block might take the interns to a Kansas City Royals game or facilitate other competitions meant to be fun or instill teamwork.
What you'll bring to the team...
Education:
* High school diploma or equivalent
* Seeking to obtain a degree in Business Administration, Business/Data Analytics, Business Management or some similar discipline with a GPA of 3.0 or above
* Ability to work as part of a diverse team and independently
* Highly motivated, organized, reliable, and detail-oriented
* Strong written and verbal communication skills
* Quick learner and not afraid to work with new computer-based programs and databases
* Ability to be effective and contribute in a fast-paced corporate environment
Work Experience:
* No previous work experience necessary.
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
H&R Block, the world's leader in tax preparation services, is looking for exceptional Business Management/Administration, Product Management and Business Analytics students to join our Embark 2026 Summer Internship Program. This 11-week paid internship offers meaningful, real-world experience that aligns with your field of study while making a valuable impact on our organization.
The Embark 2026 Summer Internship runs from May 18, 2026 - July 31, 2026.
You'll work at our corporate headquarters in the heart of downtown Kansas City's Power & Light District, where you're just steps, or a streetcar ride, away from incredible restaurants, entertainment, and city energy. Inside our building, you'll have access to amenities that make work-life balance easy, including an onsite Starbucks, a company dining hall with plenty of options, a free fitness center, and free parking!
Program Highlights:
* $25/hour compensation
* Paid PTO during H&R Block's annual Reboot Week (June 29 - July 3)
* Required to be in Kansas City, MO for the duration of the program
Day to day, you'll...
Throughout the 11-week internship, under the guidance of a leader, some of the internship responsibilities will include:
* Support product discovery by researching customer needs and identifying opportunities that align with business goals.
* Assist in writing clear user stories and acceptance criteria to guide engineering and design work.
* Participate in product planning and ceremonies, helping manage the product backlog and prioritize features.
* Collaborate with cross-functional teams to deliver features on time and with quality.
* Use data and metrics to evaluate product performance and support data-driven decision making.
* Engage in professional development to build product management, Agile, and collaboration skills.
* Interns will be provided with significant guidance and mentoring but will also be encouraged to work independently as well.
Throughout the 11-week internship, as a part of the Embark program, interns will also participate in workshops and events that align with the program's four pillars:
Professional Development: includes the basics for a professional role, everything from using Microsoft Office to setting up a Teams meeting and giving a presentation.
Giveback: involves participating in Make Every Block Better community service events. The goal is to teach the importance of community, make an impact, and provide bonding time for teams.
Networking: entails meeting various executives with offices at H&R Block's headquarters, having lunch with directors and vice presidents, spending time with a mentor and getting to know people beyond their assigned department.
Connected Culture: is meant to be fun and teach the importance of working hard and playing hard. H&R Block might take the interns to a Kansas City Royals game or facilitate other competitions meant to be fun or instill teamwork.
$25 hourly Auto-Apply 15d ago
Block Advisors Receptionist
H&R Block, Inc. 4.4
H&R Block, Inc. job in Overland Park, KS
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
It would be even better if you also had...
* High school diploma or equivalent
* Ability to work flexible schedule and/or in multiple locations
* Sales/marketing experience
What you'll bring to the team...
* Answer phones and greet clients in a personalized, friendly, and inviting manner
* Match clients with the best-suited tax professional for their needs
* Schedule clients how they would like to be scheduled
* Help to ensure all clients needs have been met during service both in person, over the phone or virtually
* Maintain office cleanliness and organization of resources with team members
* Other duties as assigned
Your Expertise:
* Experience working in a fast-paced environment
* Previous experience in a customer service environment
* Ability to multi-task
* Strong organizational and time-management skills
* Computer proficient with the ability to use Microsoft Office
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Click here to checkout all available benefits.
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
Sponsored Job
#25432
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
$33k-53k yearly est. Auto-Apply 16d ago
Corporate Counsel - Litigation
H&R Block, Inc. 4.4
H&R Block, Inc. job in Kansas City, MO
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
This position provides legal advice to H&R Block, Inc. and its subsidiaries on a variety of complex legal issues, primarily in the area of litigation.
Day to day, you'll...
* Coordinate with VP, Deputy General Counsel, and other members of the Legal Department to advise the Company on a variety of legal matters, primarily in the area of litigation
* Work with outside counsel to manage litigation and arbitration matters, and to engage in effective dispute resolution processes
* Assist in evaluating and responding to governmental or regulatory inquiries, and to respond to various subpoenas, document requests, complaints, or disputes
* Achieve legal objectives by gathering pertinent information, identifying and evaluating options, and choosing a course of action
* Prepare legal positions by researching issues and reviewing documents
* Effectively manage outside counsel to achieve timely and desired results within budget
* Contribute to team effort by timely meeting commitments and working collaboratively with minimal supervision
* Coordinate efforts with internal clients as well as other internal and external attorneys to provide legal advice regarding complex issues and risk mitigation strategies
* Periodically assist with diverse high demand legal projects outside normal area of focus; including business operations, e-commerce, and contracts in support of strategic imperatives.
* Other duties as assigned
* Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and/or participating in professional societies
* Some travel is required, including to attend significant hearings, trials, depositions, mediations, or meetings
What you'll bring to the team...
* Juris Doctorate degree plus license to practice law in one or more states. A current member of the Missouri Bar or an ability to become a member of the Missouri Bar within six months
* At least five years of experience in the practice of law, with an emphasis on litigation
* Detail-oriented focus, with demonstrated analytical, problem-solving, and negotiation skills
* Effective oral, written, and interpersonal communication skills, with an ability to communicate and persuade a wide range of audiences
* Ability to plan and coordinate multiple projects and work initiatives at the same time
* A positive attitude, a collegial approach, and an instinct to go "above and beyond" in order to achieve the optimal outcome for the Company
It would be even better if you also had...
* Significant experience handling a broad range of complex litigation matters
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
Sponsored Job
#LI-KB1 #LI-Hybrid #hrbjob
This position provides legal advice to H&R Block, Inc. and its subsidiaries on a variety of complex legal issues, primarily in the area of litigation.
Day to day, you'll...
* Coordinate with VP, Deputy General Counsel, and other members of the Legal Department to advise the Company on a variety of legal matters, primarily in the area of litigation
* Work with outside counsel to manage litigation and arbitration matters, and to engage in effective dispute resolution processes
* Assist in evaluating and responding to governmental or regulatory inquiries, and to respond to various subpoenas, document requests, complaints, or disputes
* Achieve legal objectives by gathering pertinent information, identifying and evaluating options, and choosing a course of action
* Prepare legal positions by researching issues and reviewing documents
* Effectively manage outside counsel to achieve timely and desired results within budget
* Contribute to team effort by timely meeting commitments and working collaboratively with minimal supervision
* Coordinate efforts with internal clients as well as other internal and external attorneys to provide legal advice regarding complex issues and risk mitigation strategies
* Periodically assist with diverse high demand legal projects outside normal area of focus; including business operations, e-commerce, and contracts in support of strategic imperatives.
* Other duties as assigned
* Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and/or participating in professional societies
* Some travel is required, including to attend significant hearings, trials, depositions, mediations, or meetings
$107k-154k yearly est. Auto-Apply 16d ago
Tax Associate
H&R Block, Inc. 4.4
H&R Block, Inc. job in Atchison, KS
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Joining H&R Block as a Tax Associate means you will have the support of an expert team dedicated to providing you with the tax training you need to be successful. You will also have the freedom, flexibility, and extra earnings you will need to embrace what makes your life uniquely yours.
* Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email
* Prepare complete and accurate tax returns
* Generate business growth, increase client retention, and offer additional products and services
* Provide clients with IRS support
* Support office priorities through teamwork and collaboration
* Grow your tax expertise
It would be even better if you also had...
* Bachelor's degree in accounting or related field
* Previous experience in a customer service or retail environment
* Experience working in a fast-paced, supportive environment
* Ability to work a minimum of 25-35 hours weekly throughout tax season and up to 40 hours during peak weeks
What you'll bring to the team...
* Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course1
* Experience working in a fast-paced environment
* Comfort working with virtual tools - video, phone and chat
* Ability to effectively communicate in person, via phone and in writing
* Must meet all other IRS and applicable state requirements
* High school diploma / equivalent or higher
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Click here to checkout all available benefits.
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
1 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Sponsored Job
#27101
Joining H&R Block as a Tax Associate means you will have the support of an expert team dedicated to providing you with the tax training you need to be successful. You will also have the freedom, flexibility, and extra earnings you will need to embrace what makes your life uniquely yours.
* Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email
* Prepare complete and accurate tax returns
* Generate business growth, increase client retention, and offer additional products and services
* Provide clients with IRS support
* Support office priorities through teamwork and collaboration
* Grow your tax expertise
$34k-46k yearly est. Auto-Apply 16d ago
Client Service Associate
Jackson Hewitt-1608 4.1
Bonner Springs, KS job
Job DescriptionBenefits:
Bonus based on performance
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Wellness resources
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today!
Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us!
No matter your work background or experience level, we welcome you to apply!
Perks:
Teladoc and Avibra
Corporate discount program
Opportunities for advancement within the organization or as a tax pro
Free tax preparation training and PTIN registration
Free continuing tax education
Enrolled Agent materials and testing reimbursement
Discounted Friends and Family tax returns (terms apply)
What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience preferred, but not required
Willingness to learn and grow in a customer-focused role
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
$39k-54k yearly est. 10d ago
Seasonal, Operations Technical Specialist
H&R Block, Inc. 4.4
H&R Block, Inc. job in Lawrence, KS
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
$60k-80k yearly est. Auto-Apply 16d ago
Corporate Counsel
H&R Block, Inc. 4.4
H&R Block, Inc. job in Kansas City, MO
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
At H&R Block, your contributions will go far beyond any . When you join our team, you'll add to the momentum of a forward-thinking company-one that defined an industry and is now leading its transformation.
This position provides legal advice to H&R Block, Inc. and its subsidiaries on a variety of complex legal issues, including business operations and complex transactions in support of strategic imperatives.
Day to day, you'll...
* Research, analyze and provide legal advice to business units on complex legal and compliance matters related to Company's operations, product and strategic initiatives, particularly in the area of financial products and small business services.
* Provide legal counsel and guidance regarding complex transactions involving sophisticated counterparties and external service providers, including professional services agreements, licenses, and other strategic sourcing agreements.
* Assist with legal review and risk mitigation tactics regarding all aspects of client interactions, including consumer disclosures and agreements, identity verification and authentication, marketing, and customer service.
* Work closely with the VP - Legal (Financial Services, Small Business & Franchise), Deputy General Counsel and key business partners to provide high level legal support on a variety of initiatives.
* Monitor evolving laws that may impact the business and help design and implement compliant solutions.
* Serve as a department subject matter expert on matters related to banking and financial products, payments, lending, financial technology, and small business support, including bookkeeping and payroll.
* Contribute to team efforts by timely meeting commitments and working collaboratively with minimal supervision.
* Periodically assist with diverse high demand legal projects outside normal area of focus.
* Manage outside counsel to achieve timely and desired results within budget.
* Some domestic or international travel may be required.
What you'll bring to the team...
* Juris Doctorate degree plus license to practice law in one or more states
* A current member of the Missouri Bar or an ability to become a member of the Missouri Bar within six months
* At least five years of legal experience at a large law firm, corporate legal department, or similar
* Detail-oriented focus, with demonstrated analytical, problem-solving, and negotiation skills
* Effective oral, written, and interpersonal communication skills, with an ability to communicate and persuade a wide range of audiences
* Ability to plan and coordinate multiple projects and work initiatives at the same time
* Strong business acumen and an eagerness to partner with internal business colleagues to solve business issues
It would be even better if you also had...
* Significant experience providing legal advice on complex matters related to financial products and services in banking and/or fintech
* Significant experience working on complex corporate transactions involving sophisticated counterparties and external service providers
* Significant experience working with and providing legal advice to senior executives
* Experience with AI powered tools and practices incorporated into daily work
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
Sponsored Job
#LI-KB1 #LI-Hybrid #hrbjob
At H&R Block, your contributions will go far beyond any job description. When you join our team, you'll add to the momentum of a forward-thinking company-one that defined an industry and is now leading its transformation.
This position provides legal advice to H&R Block, Inc. and its subsidiaries on a variety of complex legal issues, including business operations and complex transactions in support of strategic imperatives.
Day to day, you'll...
* Research, analyze and provide legal advice to business units on complex legal and compliance matters related to Company's operations, product and strategic initiatives, particularly in the area of financial products and small business services.
* Provide legal counsel and guidance regarding complex transactions involving sophisticated counterparties and external service providers, including professional services agreements, licenses, and other strategic sourcing agreements.
* Assist with legal review and risk mitigation tactics regarding all aspects of client interactions, including consumer disclosures and agreements, identity verification and authentication, marketing, and customer service.
* Work closely with the VP - Legal (Financial Services, Small Business & Franchise), Deputy General Counsel and key business partners to provide high level legal support on a variety of initiatives.
* Monitor evolving laws that may impact the business and help design and implement compliant solutions.
* Serve as a department subject matter expert on matters related to banking and financial products, payments, lending, financial technology, and small business support, including bookkeeping and payroll.
* Contribute to team efforts by timely meeting commitments and working collaboratively with minimal supervision.
* Periodically assist with diverse high demand legal projects outside normal area of focus.
* Manage outside counsel to achieve timely and desired results within budget.
* Some domestic or international travel may be required.
$107k-154k yearly est. Auto-Apply 16d ago
Block Advisor - Tax Preparer Assistant
H&R Block, Inc. 4.4
H&R Block, Inc. job in Overland Park, KS
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.
It would be even better if you also had...
* Additional course work in math, accounting, or finance
What you'll bring to the team...
* Assist with the beginning of the tax interview by entering client and W-2 information into the tax program
* Assist with the closing of the interview by assembling the tax return, obtaining required signatures, reviewing the finished product with the client, and completing bookkeeping procedures
* Ensure all H&R Block clients are receiving superior service
* All other duties as assigned
Your Expertise
* High school diploma or equivalent
* Reading and math skills required to begin and finish the tax return interview
* Ability to communicate effectively in person and on the phone
* Previous experience with Windows-based computer programs
* Additional state and local requirements may apply
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Click here to checkout all available benefits.
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
Sponsored Job
#25432
As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.