Temporary Doctor Position - Tampa, Florida
Heartland Dental job in Tampa, FL
If you are an outgoing and positive dentist looking for an excellent growing opportunity, apply for a temporary doctor position today! Heartland Dental supported offices are seeking a temporary dentist to provide high-quality care in fast-paced and well-established practices in a variety of states. This position includes excellent compensation and we will take care of all travel arrangements.
Why join the Heartland Dental family?
* You want the opportunity to work with a highly-qualified team in a state-of-the-art facility
* You want to diagnose and treatment plan your own cases
* You want to resource and network with colleague dentists
* You want to earn an excellent income with guaranteed salary and benefits
* You want to benefit from existing relationships with suppliers, vendors, and insurance companies
* You want to benefit from superior non-clinical, administrative support in areas such as accounting, human resources, information technology, management information systems, marketing, payroll administration, personnel recruitment and supply and equipment procurement
Pay:
As a Heartland Dental supported locum tenens dentist, we understand you work hard, we offer excellent compensation and will take care of travel and lodging expenses.
Responsibilities:
* Examining patients to determine oral health needs, utilizing x-rays and other diagnostic equipment and procedures
* Educating patients on the benefits of proper oral and dental hygiene
* Assist with leading and supervising office team members
Educational requirements:
* DMD or DDS degree
* Ability to obtain current dental licensure in states of practice (we will assist in licensure process)
* Accepting new, tenured and retired dentists
Company retains the sole discretion to change the duties of the position at any time.
We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
Practice Manager of Operations
Heartland Dental job in Largo, FL
Office Name ( example langugage"a two doctor office in thriving Fort Worth") is looking for a Practice Manager of Operations to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture. As a Practice Manager of Operations, you'll work in an environment that encourages learning, team cohesion, and puts patients first.
As a Practice Manager of Operations, you'll be a valued business partner to the Doctor. This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community. At Heartland Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged!
More about the role
* Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills
* Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)
* Ensure goals and priorities of Doctors and teams are achieved through servant leadership
* Bell Leadership Training every 18-24 months
* Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles
* Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals
* Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed
* Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals
* Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs
* Understand the benefits and metrics of DMP and help Doctor to monitor progress
* Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice
* Partner with Doctors to identify skills needed for open positions and proper selection team within the practice
* Successfully onboard new team members through partnerships with recruiting and support office
* Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles
What You'll Gain
* Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off)
* Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors
* Access to an expansive network of mentors and networking opportunities
* Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care
About [OFFICE NAME]
[OFFICE NAME], like each Heartland Dental supported office, is unique to the community and the patients they serve.
* Join a [Insert total number of team members] person team that thrives on collaboration, communication and community
* [INSERT attractive description about office location]
Minimum Qualifications
* Associate's or Bachelor's degree or 3 - 5 years' leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)
* Experience working in a fast-paced and customer-centric environment
* Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
* Excellent communication, leadership, coaching, and conflict resolution skills
* Trustworthy; maintain patient confidentially and team ethics
Preferred Experience
* 1+ years of experience in a dental or medical setting
* 1+ years of experience with insurance billing and accounts receivable
* Dentrix or other dental software experience
Physical Requirements:
* Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
* Prolonged periods sitting at a desk and working on a computer
* Must be able to lift up to 15 pounds at times
* Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved)
* As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.
Who is Heartland Dental?
As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.
At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
Corporate Receptionist- $300 stay bonus (after 90 days)
Tampa, FL job
Job Details FL Corporate Support - Tampa, FL Practice SupportDescription
$300 stay bonus (after 90 days)
Job Purpose:
The Corporate Receptionist provides front desk, telephone, and administrative support to all corporate office departments as needed.
Duties and Responsibilities:
Welcomes and greets employees and visitors.
Maintain the corporate office security by following safety protocols and controlling access through the front door.
Answers, screens, and forward incoming telephone calls, as required. Listen to and act upon operator voice mail, and routes calls to appropriate person.
Accepts and journals in packages and distributes faxes and packages to appropriate individuals.
Schedules conference rooms in Outlook calendar.
Maintain tidy reception area.
Receive and forward daily mail.
Assist travelling employees with travel accommodations.
Manage inventory of supplies for the corporate office and order supplies. Ensure the corporate kitchen is organized and stocked.
Manage birthday and anniversary lists of corporate employees. Order supplies for anniversary celebration.
Update lists; office manager spreadsheet, office address list, cell phone list, extension list.
Special projects as assigned.
Qualifications
High School Diploma or GED
One to two years of clerical experience, including organization, coordination, and performance of duties at a responsible level.
Experience with multi line phone system
Intermediate skill level in Outlook, Word and Excel.
Revenue Cycle Support Associate
Tampa, FL job
Job Purpose: The Revenue Cycle Support Associate will be the direct line of communication for the assigned offices, District Manager's, and Senior Vice President to the Support Office. Coordinating functions related to billing, collecting patient accounts, and other Support related issues per office. The selected individual will develop and implement relationships with their assigned territory. The Revenue Cycle Support Associate will also work with assigned representatives to manage workflow, track progress and improve processes. The role will be responsible for providing guidance to improve overall performance, with an emphasis on the billing to collections process. This is a highly visible role and requires strong communication, follow-through, and the ability to prioritize, plan, and work cross-functionally with other departments.
Duties and Responsibilities:
* Ensure team is working effectively in resolving third party AR balances, insurance claims and claim notes, processing denials timely, etc.
* Assist the AR team to achieve established collection goals, daily metric expectations, and quality objectives for the organization.
* Prepare reports as required to reflect billing and collecting trends, AR review, etc.
* Conduct training throughout the company as required.
* Open tasks to dental center(s), providing the specific information and instructions needed to obtain claim payment.
* Read and analyze explanation of benefits and make proper adjustments according to Coast Dental claims processing criteria.
* Monitor adjustments posted each day by the offices
* Review ICODES and ensure accuracy and billing daily
* Additional duties as assigned
Qualifications
* Minimum of 1 year's medical/dental registration and/or collections experience preferred.
* Minimum of 1 years of leadership role is preferred.
* Knowledge of patient accounting, billing, and insurance policies.
* Must be accurate, organized and detail-oriented with strong analytical and problem-solving skills.
* Strong verbal and written communication skills are required.
* Requires strong computer knowledge, emphasis on MS Office suite.
* Knowledge/experience with Dental Insurance verification applications, billing applications, etc.….
* Ability to work independently with little supervision.
Auto-ApplyDental Lab Technician Trainee
Tampa, FL job
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and cutting-edge technology will help you thrive in your career. When you join our team as an Entry-level Denture Lab Technician, you can give back to communities and positively affect patients' lives.
Job Type: Full-Time
Salary: $20 - $23 / hour
At Aspen Dental, we put You First. We offer:
* State-of-the-art paid training program
* Paid time off and holidays
* Health, Dental, Vision, and 401(k) savings plan
* Career development and growth opportunities to support you at every stage of your career
* A fun and supportive culture that encourages collaboration and innovation
How You'll Make a Difference
As an Entry-level Denture Lab Technician, you will have a great career and so much more. We will take you through our training program to learn traditional and digital denture production. You will have the ability to showcase your artistic skills to create better smiles and improve lives within your community. You will have access to industry-leading equipment, instruments, thought leaders, and certified trainers.
* Collaborate with dentists to ensure optimum patient satisfaction
* Assemble / fabricate dentures
* Complete prosthetic repairs, relines, and re-bases
* Assist with the preparation of laboratory supply orders
* Work collaboratively with other members of the dental team to provide exceptional patient care
Qualifications:
* Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
* Good hand-eye coordination and manual dexterity
* Ability to pay attention to details
* The ability to pass a hands-on skill assessment/bench test
* Commitment to ongoing learning and professional development
* Experience working in a dental office a plus
* Ability to relocate after training period is required
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Auto-ApplyFee Schedule Administrator
Tampa, FL job
Job Purpose: The primary purpose and function of the Fee Schedule Administrator is to organize and maintain all insurance fee schedules, ensuring they are loaded into the Practice Management System in a timely manner. The Fee Schedule Administrator is responsible for maintaining insurance alerts, addressing limitations and exclusions for proper billing. The Fee Schedule Administrator must understand the impact fees and alerts entered into the system have on operations and other departments within the Support Office.
Duties and Responsibilities:
* Ensure that company-wide insurance receivables are maximized through proper fee schedule interpretation.
* Identify and load insurance fee schedule limitations and exclusions in the Practice Management System for proper billing purposes.
* Maintain all accepted insurances plans, archive old, discontinued or unused insurance plans.
* Accurately load and maintain all fee schedules and plan alerts in the Practice Management System, ensuring fees are current and active for relevant effective dates. Distribute all insurance plan and fee schedule updates to the dental offices in a timely manner. Archive deactivated fee schedules. Coast Dental strives for 100% accuracy, but 98% is the minimum standard accepted.
* Ensure fees are being paid at the negotiated rate.
* Provide support to dental practices, responding to office inquiries regarding fees, insurance filing and portal access.
* Create and maintain all insurance CDT procedures, explosion, and product codes in our Practice Management System. Create promotional codes, as requested by the Senior Leadership Team.
* Work closely with the practices in protecting the assets of Coast Dental by properly training the offices when errors are made and how to correct them. Work to eliminate linkage errors through education and training.
* Utilize various communication methods, both on and offline, to contact insurance carriers regarding portal access issues and portal functionality issues.
* Reset passwords and manage user accounts for insurance carrier websites per office requests.
* Read and analyze explanation of benefits and make proper adjustments according to Coast Dental processing criteria.
* Perform other duties, as assigned.
Knowledge, Skills and Abilities:
* Ability to organize large amounts of data including plan documents, directories, spreadsheets, and files.
* Proficient in Microsoft Office, with an emphasis on MS Excel and the ability to use formulas such as lookups, conditional statements, and data modeling.
* Demonstrates attention to detail, multi-task, ability to handle sensitive information and main strict confidentiality.
* Oral Communication- Listens and gets clarification; Responds well to questions. Maintains constant and open communication with all parties involved in each issue.
* Written Communication- Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information.
* Problem Solving- Identifies problems in a timely manner; Gathers and analyzes information skillfully.
* Teamwork- Balances team and individual responsibility; Contributes to building a positive team spirit.
* Professionalism- Accepts responsibility for own actions; Follows through on commitments.
Qualifications
* Detailed experience with insurance company pricing, underwriting or medical/dental billing and coding.
* Dental office or dental experience is preferred.
Auto-ApplyPatient Care Coordinator - Dental Assistant
Sarasota, FL job
Job Details FL Sarasota Crossings - Sarasota, FL Dental Assistant Full TimeDescription
Job Purpose:
Assist dentist in providing dental treatment, care and education to patients. Must possess strong knowledge and skill of clinical needs, and working knowledge of back office dental procedures and dental administrative functions. Must have Expanded Duties Certificate and/or Radiography Certification upon hire or within ninety (90) days after hire.
Duties and Responsibilities:
Awareness of delegable duties and functions allowed to be performed by dental assistant.
Assist in clinical procedures and treatments.
Learn and comply with Coast's administrative procedures.
Learn and comply with OSHA laws and safety guidelines.
Maintain Material Safety Data Sheets (MSDS).
Learn and comply with state and Federal infection control standards in the dental office and operatories, including but not Iimited to: wearing protective barriers such as gloves, scrubs, and eye wear; disinfecting and steri Iizing instruments and treatment areas; and disposing properly of contaminated or bio-hazardous waste/materials.
Insure review and completion of documentation, including but not limited to: accurate and current medical history, medical alerts, and signed Consent forms.
Document/chart all dental procedures performed during each patient visit according to dentist's instructions and legal requirements.
Welcome and escort patient in reception to and from the treatment areas. Schedule appointments and assist in appointment confirmation calls.
Effectively provide dental education and information to insure patient awareness of dental health and continuing treatment.
Effectively present to patient in professional and confidential manner dental treatment plan and proposed plan for continuing treatments.
Understand and explain insurance benefits and financial options to patients in nonclinical terms.
Ensure operatories are appropriately equipped and stocked with inventory and re-order when necessary.
Maintain equipment protocols, including but not limited to: clean evacuation system, lubricate and maintain dental hand pieces, clean and maintain radiograph processors, monitor and clean equipment, clean dental lab plaster traps and maintain clean office environment.
Notify Office Manager of equipment failure or general safety concerns.
Assist with laboratory duties as necessary.
Recognize signs of a dental emergency, and insure proper and timely response and notification to patient, staff, and emergency medical personnel when necessary.
Understand and agree to maintain production standards.
Effectively utilize and maintain a system of contact for patient follow-up/re-care.
Maintain professional working environment within office team.
Attend and participate in morning huddles and regular office meetings.
Adhere to uniform attire and basic personal hygiene standards per Company policy.
Attend continuing education and training seminars as scheduled.
Understand and abide by HIPAA regulations and maintain confidentiality.
All other duties and responsibilities as assigned.
Additional Responsibilities:
Retain license (Registered, CDA or EFDA) and demonstrate proficiency to perform expanded dental assistant functions according to state guidelines and limitations.
Qualifications
Active Expanded Functions Dental Assistant (EFDA) certification.
Or if assisting in Florida, a Registered Dental Assistant (RDA) license or Certified Dental Assistant (CDA) certificate obtained prior to May 2009, according to state guidelines and limitations.
Radiography Iicensure.
Minimum of one-year dental experience preferred.
Excellent customer services skills and verbal communication skills.
Ability to work in high volume environment.
Regional Manager
Tampa, FL job
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Regional Manager - in-office, you will have the opportunity to give back to communities and positively affect patients' lives.
* Relocation within Florida, after training, will be required *
Salary: $75000 - $85000 / plus monthly and quarterly incentive opportunity.
At Aspen Dental, we put You First. We offer:
* A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
* Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
* A fun and supportive culture that encourages collaboration and innovation
* Free Continuing Education (CE) through TAG U
How You'll Make a Difference
As a Regional Manager, you will oversee practice operations for a group of 6-10 Aspen Dental branded practices. You will play a critical role spearheading growth and process improvement initiatives, own full profit and loss responsibility, and develop close working partnerships with the entire practice staff.
* Travel to nearby offices to support practice operations*
* Provide training and development support to ensure all practice staff demonstrate knowledge of the business model, operating procedures, and protocols
* In partnership with the talent acquisition team and the office manager, evaluate and communicate staffing needs to enable effective hiring and onboarding experiences for new team members
* Support daily office operations within the region as necessary
Qualifications:
* Bachelor's degree preferred
* Management experience over seeing multiple locations in the retail or health care industry
* Prior profit and loss responsibility and the ability to interpret and act upon financial statements
* Knowledge of Microsoft Office business applications
* Strong communication and interpersonal skills, with the ability to build rapport with patients and employees of all ages and backgrounds
* Commitment to ongoing learning and professional development for yourself and your team
* As this position requires daily travel to assigned offices, you must maintain a valid non-restricted driver's license and appropriate insurance or the ability to be insured under the employer's fleet insurance program (for those assigned a Company fleet vehicle). The Company reserves the right to request and review your Motor Vehicle Record at any time, according to state requirements.
May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Auto-ApplyGeneral Dentist - Wesley Chapel
Wesley Chapel, FL job
Job Details FL Wesley Chapel - Wesley Chapel, FL General DentistDescription
Job Purpose:
As a licensed dentist, a general dentist provides general dentistry services, including the diagnosis and treatment of diseases, injuries, and malformations of teeth, gums and related oral structures
Duties and Responsibilities:
Perform General dentistry services, including the diagnosis and treatment of diseases, injuries, and malformations of teeth, gums and related oral structures.
Examine patients to determine the nature of the condition affecting the patient, utilizing x-rays, dental instruments and other diagnostic procedures.
Clean, fill, extract and replace teeth, using rotary and hand instruments, dental appliances, medications and surgical implements.
Provide preventive dental services and education in oral and dental hygiene.
Coordinate laboratory services for the dental office.
Adheres to safety protocols and processes including but not limited to ensuring protective equipment is utilized and OSHA/Bloodborne pathogen requirements are followed.
Participate in morning huddles, chart reviews and routine office meetings.
All other duties and responsibilities allowed under applicable state laws and regulations.
Additional Responsibilities:
Commitment to quality patient care and enjoy educating patients on dental health.
Effective communication skills; demonstrates professional and courteous demeanor with patients.
Qualifications
DDS or DMD degree, licensed in state in which practicing or have the ability to obtain licensure upon graduation.
Current Basic Life Support (BLS) and cardiopulmonary resuscitation (CPR) certificate.
Completion of a general practice residency (GPR) or advanced education general dentistry residency (AEGD) preferred.
Expanded Duties Dental Assistant
Heartland Dental job in Bradenton, FL
$1,000 SIGN ON BONUS Expanded Duties Dental Assistant - EDDA - Dental Assistant Lorriane Road Dental Care is looking for a Dental Assistant to join our team. Why join a Heartland Dental supported office? If you are a reliable and positive individual looking for career satisfaction and continuing educational opportunities, join our team! A Heartland Dental supported office is seeking a friendly Expanded Duties Dental Assistant to support the clinical treatment care of our patients. As an Expanded Duties Dental Assistant, you will play a large role in the provision of effective and trustworthy dental services. You will sustain patient comfort, soothe upset patients, listen to their needs and educate them on dental procedures. You will also manage clinical supplies, work efficiently to maintain the supported dentist's schedule and adhere to all OSHA and company safety policies.
Benefits:
We understand that you work hard, which is why each supported location provides an excellent compensation and benefits package. Additionally, Heartland Dental's extensive training and continuing education opportunities are unparalleled and exceed industry norms. Each supported location invests heavily in your professional and personal growth and wants to see you succeed. If your career ambitions include leadership and further advancement, our network of supported locations offer many opportunities to help you meet your goals. Heartland Dental's network of supported locations is expected to double in size within the next five to seven years and new opportunities will be created to support that growth.
Additional benefits:
* Medical and prescription drug insurance
* Free dental services for yourself and your dependents minus lab fees
* Vision care support
* Life insurance
* 401(K) retirement plan
* 6 paid holidays off
* Team-focused, uplifting and educational work culture
* Potential for 2 weeks vacation available
As an Expanded Duties Dental Assistant at a Heartland Dental supported office, you will organize and maintain lab equipment, take and develop X-rays and provide comprehensive post-operative dental procedures to patients.
About
Lorriane Road Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve.
* Join a team that thrives on collaboration, communication and community
Additional responsibilities of the Expanded Duties Dental Assistant include:
* Taking and recording medical and dental histories and patient vital signs
* Assisting the dentist in managing dental emergencies
* Improving your clinical skills and acumen through participation in continuing education and training opportunities offered by Heartland Dental
Requirements:
Job Requirement - Expanded Duties Dental Assistant - EDDA - Dental Assistant:
As an Expanded Duties Dental Assistant, you must have a positive and outgoing personality, exceptional interpersonal verbal and written communication skills, excellent patient care skills and strong organizational skills.
Additional requirements for the Expanded Duties Dental Assistant include:
* Superior working knowledge of dental procedures and terminology
* Ability to build rapport with patients
* Good manual dexterity
* Computer proficiency and the ability to learn new programs
* Ability to travel at least once every other month for training, occasionally overnight
* Dental assisting school certificate is a plus
* Previous work experience in a dental practice is a plus
We put our people first at Heartland Dental, and that shows in our generous benefits package.
Company retains the sole discretion to change the duties of the position at any time.
We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.
Office Manager - Floater ( MUST HAVE DENTAL EXPERIENCE )
Lakeland, FL job
Job Details FL North Lakeland - Lakeland, FL Front Office 2 Year DegreeDescription
Duties and Responsibilities
Hire, train and manage performance of office team members.
Reside as the expert on basic job knowledge such as filing insurance claims, cash management, office software, insurance verification and insurance linkage.
Explain treatment plans and payment options to patients.
Review and train on Accounts Receivables (collection percentage).
Ensure daily deposits are completed on time with accuracy and maintain control of petty cash for the office.
Ensure office is secure at all times as assigned key holder.
Train on and review patient financing/credit (volume number and accuracy) with team.
Train team and ensure effective customer service skills via the telephone and in person.
Train and hold team accountable for building a productive office schedule.
Must meet and manage to minimum monthly performance goals as outlined by Regional Management.
Effective communication ensuring cooperation between the front office and back office (including reading and responding to email, filtering down newsletters, policy updates, correspondence, training, meeting and webinar information and appropriate data).
Respond to both general dentistry and specialty patients and patient complaints in a timely and professional manner.
Train staff or arrange training, as needed.
Assure timeliness and accuracy of paperwork.
Review and approve payroll (accuracy, control overtime) for office.
Oversight of supplies and inventory for the office and assure cost effectiveness.
Retention of staff and patients (turnover number).
Assure safety - workers compensation (reported timely and accurate and investigation post-accident is completed), ensure staff completes annual OSHA Blood borne pathogen training online in company's Learning Portal, assure MSDS sheets for each location are accurate and on site, track, exchange and review office radiation badges.
Complete Monthly Check List (completed and assurance all areas are up to date.)
Provide effective communication and act as liaison between corporate and office staff (changes, procedures, postings, etc.)
Travel to various locations based upon practice need.
All other duties and responsibilities as assigned.
Additional Responsibilities
Positive attitude (motivation, team player).
Appearance (professional, clean, neat, meets company standards).
Knowledge of insurance processes.
Professionalism and leadership.
Qualifications
Associate's Degree in business, or equivalent, and three years working experience.
Has a working knowledge of the front and back office healthcare operation.
Effective communication and time management skills.
Prior management experience strongly preferred.
Understanding of general dental terminology.
Intermediate computer skills; working knowledge of Internet Explorer and working knowledge of Microsoft Office Word, Excel, and dental office software. Experience with EagleSoft preferred.
Float District Manager
Lakeland, FL job
Job Purpose: The District Manager (DM) is responsible for ensuring policies, procedures and operating standards are applied consistently across practices assigned within a territory. The DM will work as a liaison between the corporate headquarters and the field practice teams. Specifically, this role is responsible for training personnel on defined standards, company orientation, safety and compliance. The DM will lead and mentor a team of Office Managers and promote a positive and inclusive workplace culture. The DM will analyze production data to plan metrics and take appropriate action regarding training and operational standards for teams to meet and succeed established business plan goals.
Duties and Responsibilities:
* The DM must be physically present in one of the office locations 5 days per week to directly support the office managers and provide hands-on leadership. The DM must be present in an office for a minimum of 3 morning huddles per week.
* Audit, analyze revenue targets, operational processes and expense controls for all assigned practices in territory.
* Review daily production schedule with Business Managers, Sr. Office Managers and Office Managers to assist with appropriate staffing levels and expense controls.
* Develop, train and direct team members utilizing sound operating principles and company policies and procedures.
* Train and guide the Office Managers in all areas of office management, including ensuring policies and procedures are followed regarding employee relations issues. The DM must determine causes of low performance from available data and reports, and take appropriate action to determine and execute a course of action.
* Study operations where cost standards are not met to problem solve and correct
* Coach and develop teamwork in the practices to attain regional objectives.
* Ensure good housekeeping at the practice level.
* Ensure or conduct month-end physical inventory of raw materials, supplies and finished goods.
* Conduct or ensure completion of safety audits in assigned practices.
* Additional projects and/or responsibilities, as assigned.
Additional Responsibilities:
* Excellent interpersonal, verbal, and written communication skills.
* Must exercise diplomacy, discretion, sound judgment, leadership and flexibility in varying situations, and must maintain confidentiality.
* Ability to conduct oral and written presentations.
* Ability to multi-task effectively.
* Ability to work in a fast-paced environment.
* Excellent organization and time management skills required.
* Self-paced initiative with the ability to prioritize daily/weekly/monthly schedule.
* Strong problem resolution skills.
* Ability to independently plan, organize, prioritize, schedule, coordinate, and make decisions relating to assigned tasks and responsibilities.
* Extensive knowledge of Windows operating systems software including, but not limited to Outlook, Word, Excel, and PowerPoint.
* Ability to travel within assigned territory.
Qualifications
* A minimum of seven years (7) years of dental management experience in a fast-paced environment or a minimum of five years (5) of experience in a lead clinical dental position and four years (4) of management experience.
* Four-year degree preferred or equivalent years of work experience.
* Demonstrated clinical knowledge with the ability to successfully lead productive teams to reach assigned goals.
* Experience with coaching and training multi-unit/multi-practice supervisory experience utilizing various methods.
* Strong ability to contribute both individually and a part of a team.
* Clean driving record with reliable transportation is mandatory
* The DM must maintain personal motor vehicle insurance according to the Company policy
* Ability to work flexible hours including early morning and evening hours with some weekends required.
Auto-ApplyDental Hygienist
Belleair Bluffs, FL job
Monday-Thursday 8am-5pm What you'll do… We are seeking a skilled and compassionate Registered Dental Hygienist (RDH) to join our team. As a vital member of our dental practice, you will play a key role in promoting optimal oral health and providing exceptional patient care. Your responsibilities will include conducting oral assessments, performing dental cleanings, educating patients on proper oral hygiene, and collaborating with our dental team to ensure comprehensive patient care.
Pay information…
* Competitive base pay - PLUS BONUSES based on adjusted production!
What you'll bring to the team… • Patient-Centered Approach: Committed to doing the right thing for the patient, understanding that prioritizing patient care and clinical quality leads to financial success. • Effective Communication: Ability to communicate clearly and professionally with patients and Team Members. • Ownership-Mindset and Goal-Oriented: Demonstrates an ownership mentality and sets clear goals for personal and professional development. • Team-Oriented: Demonstrates a collaborative approach and works effectively within a team. • Driven Approach: Exhibits a strong determination to achieve goals and deliver exceptional performance. • Compassionate: Radiates a compassionate demeanor, especially for a Dental Health Educator role, being the vibrant personality that enhances the practice environment. • Consultative Patient Education Mindset: Possesses a mindset geared towards facilitating patient decision-making, understanding the importance of promoting dental services.
What we require you have… • Degree or certificate in Dental Hygiene from an accredited program and a valid state license • X-Ray/Radiology Certification where state regulations specify, otherwise preferred • Anesthesia license preferred
Perks of the job… • Medical and Prescription Coverage administered by Blue Cross Blue Shield • Access to the Nation's Best Employee Dental Program • Vision Plan • 401(k) (Traditional and Roth) administered by Fidelity • Health Savings and Flexible Spending Accounts • Defined Hygiene Career Path and mentorship sessions with your Regional Hygiene Director • Basic Life (up to $50k at no cost) and AD&D Insurance • Optional Short-Term Disability, Long-Term Disability and Term Life Insurance • Power of One Rewards and Recognition • Employee Assistance Program • Vacation and Holiday Pay • Tuition reimbursement, including $300 a year for Continuing Education • Referral bonus opportunities
About GEDC…Since 1982, Great Expressions has been at the forefront of dental innovation, setting the standard for exceptional care and unforgettable patient experiences. Now, we're entering a new era of transformation, and we want you to be a part of it. Our recently appointed leadership team brings over a century of collective dental expertise and is backed by dynamic investment support to pave the way for groundbreaking changes. We're channeling our resources and energy into revolutionizing our technology platform, expanding service offerings, and creating a personalized patient experience that goes beyond the expected. At Great Expressions, we're not just transforming dentistry; we're investing in the growth and development of our team. Join us and be a part of a career that blends innovation and professionalism, where your contribution shapes the future of dental excellence.
Dental Director
Sarasota, FL job
Lead, Mentor, and Transform Multi-State Dental Practices
Dental Care Alliance is seeking an exceptional Dental Director to drive clinical excellence and operational success across our practices in TX, AZ, AR, TN, and CO. This is your opportunity to leverage your business acumen and clinical expertise to make a real impact while maintaining work-life balance.
What You'll Do
Provide strategic leadership and mentorship to doctor teams across five states
Drive practice performance through coaching, development, and accountability
Lead onboarding, training, and career development initiatives
Partner with operational leaders to strengthen clinical and financial outcomes
Review KPIs and implement performance improvement strategies
Ensure compliance standards while fostering a culture of growth and excellence
What We're Looking For
Licensed dentist with proven practice management experience (P&L ownership, DSO leadership strongly preferred)
Strong business acumen with ability to analyze metrics and drive results
Natural mentor who builds positive, productive relationships
Excellent organizational skills to balance clinical and leadership responsibilities
Experience collaborating effectively with operations and cross-functional teams
What We Offer
Base Salary: $150k +
Performance Bonus: 20-30%
Schedule: 2 days/week dedicated to DD duties | 1 week/month travel
Impact: Lead meaningful change across multiple practices while maintaining clinical touchpoints
Ready to elevate your career and shape the future of dental care? Join us in building excellence across the Dental Care Alliance network.
Qualifications
DDS/DMD from an accredited Dental School
Active Dental License in the state of practice
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.
The Company is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment that is protected by applicable law.
Auto-ApplyPatient Coordinator
Brandon, FL job
As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing patient records, and handling general administrative tasks. You will play a vital role in ensuring the smooth operation of the dental practice and maintaining a positive patient experience.
Responsibilities:
Provide a warm and friendly welcome to patients as they arrive at the dental practice.
Ensure a comfortable and inviting waiting area for patients.
Maintain a professional and courteous demeanor when interacting with patients.
Schedule appointments for patients, considering their preferences and the availability of dental staff.
Confirm and remind patients about upcoming appointments via phone or other communication channels.
Coordinate with dental staff to manage the appointment calendar efficiently.
Collect and update patient information accurately, including personal details and medical history.
Create and maintain patient records in the dental practice management system.
Ensure patient records are kept confidential and comply with privacy regulations.
Verify and update patient insurance information.
Calculate and collect co-pays, deductibles, and other payments from patients.
Process insurance claims and coordinate with insurance providers for billing inquiries or issues.
Respond to patient inquiries via phone, email, or in person, providing information about dental services, appointment availability, and general practice policies.
Provide clear instructions to patients regarding pre-appointment preparations, forms, and paperwork.
Maintain the cleanliness and organization of the reception area.Coordinate with dental staff to ensure a smooth patient flow and optimize scheduling efficiency.
Communicate effectively with dental hygienists, assistants, and dentists regarding patient arrivals, emergencies, or changes in scheduling.
Requirements:
High school diploma or equivalent; additional education or certification in healthcare administration or related field is a plus.
Proven experience as a receptionist or in a customer service role, preferably in a dental or healthcare setting.
Excellent interpersonal and communication skills to interact with patients, colleagues, and third-party stakeholders.
Proficient in using dental practice management software and general office applications (e.g., MS Office, email, appointment scheduling systems).
Strong organizational and multitasking abilities to handle multiple priorities in a fast-paced environment.
Attention to detail and accuracy in maintaining patient records and managing financial transactions.
Knowledge of dental terminology, procedures, and insurance processes is desirable.
#IND3
Oral Surgeon- South Lakeland
Lakeland, FL job
Job Details FL South Lakeland - Lakeland, FL Oral SurgeonDescription
Job Purpose:
As a licensed dentist, an oral surgeon treats conditions, defects, injuries, and esthetic aspects of the mouth, teeth, jaws, and face.
Duties and Responsibilities:
Treat conditions, defects, injuries, and esthetic aspects of the mouth, teeth, jaws, and face.
Examine patients to determine the nature of the condition affecting the patient, utilizing x-rays, dental instruments and other diagnostic procedures.
Perform removal of diseased and impacted teeth.
Place implants used to replace missing teeth.
Administer anesthesia services.
Provide preventive dental services and education in oral and dental hygiene.
Supervise office staff, including hygienists, dental assistants, receptionists and other office staff.
Adheres to safety protocols and processes including but not limited to ensuring protective equipment is utilized and OSHA/Bloodborne pathogen requirements are followed.
Participate in morning huddles, chart reviews and routine office meetings.
All other duties and responsibilities allowed under applicable state laws and regulations.
Additional Responsibilities:
Commitment to quality patient care and enjoy educating patients on dental health.
Effective communication skills; demonstrates professional and courteous demeanor with patients.
Qualifications
DDS or DMD degree, licensed in state in which practicing or have the ability to obtain licensure upon graduation.
Completion of an oral surgery residency program.
Current Advance Life Support (ALS) and cardiopulmonary resuscitation (CPR) certificate.
Hygiene Assistant
Heartland Dental job in Bloomingdale, FL
Hygiene Assistant, Valrico FL Bloomingdale Dental Care is looking for a Hygiene Assistant to join our team. Address is 2184 Bloomingdale Dental Care, Valrico FL 33596 NOTE - must have 1 yr or more of Hyg Asst experience Work Schedule: No Weekends! Monday 7:30-5:30
Tuesday 9:30-7:30pm
Wednesday 7:30-5:30pm
Thursday 7:30-5:30pm
Friday Off
Bloomingdale Dental Care is looking for a Hygiene Assistant to join our team. This is the perfect role for someone with little to no dental experience to join a world-class organization that offers unparalleled training. Our on-the-job training will give you extensive hands-on dental experience and perfect your assisting skills with a company that offers ongoing development and future career path opportunities. In this role, you will work side by side our amazing hygiene providers to provide the best possible patient care to our local community.
As a Hygiene Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first. You'll enjoy state-of-the-art technology while being surrounded by camaraderie and support. This is where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care.
About Bloomingdale Dental Care - Valrico FL
Bloomingdale Dental Care , is unique to the community and the patients they serve.
* Join a 12 person team that thrives on collaboration, communication and community
* You will be joining a growing co that truly cares about their staff!
What You'll Gain
* Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
* Front-loaded education and training, providing you the opportunity to develop to your full potential
* Opportunity to be a part of a secure company with 20+ years of industry-leading experience that provides a stable career with unlimited growth potential.
More about the role
* Greet and welcome patients from the start of their dental journey, as well as sustain patient comfort and provide appropriate education throughout treatment.
* Conduct a thorough review of the patient's health history to provide quality care.
* Provide superior assistance to supported hygienists during a wide variety of procedures in accordance with the state dental practice act.
* Assist with setting up rooms for all hygiene visits including stocking and restocking instruments and supplies
* Utilize Dentrix for patient scheduling and record keeping.
* Prepare treatment room with strict adherence to safety protocols and following OSHA & CDC recommendations
* Partner with the providers and team to follow office systems and maximize office workflow.
Minimum Qualifications -
* On the job training and additional certification may be required based on state requirements
* High school graduate or GED Equivalent
* Team Player
* Ability to work in a fast-paced customer-focused environment.
* Excellent communication and organizational skills
* The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
Physical Requirements:
* Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.
* Prolonged periods sitting and standing.
* Must be able to lift and carry up to 45 pounds at times.
* Availability to attend virtual training sessions (or in-person) periodically throughout the year.
* As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.
Who is Heartland Dental?
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.
At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
Dental Office Assistant - Business Assistant
Heartland Dental job in Lakeland, FL
Front Desk Business Assistant, Lakeland FL Family Dental Care of South Lakeland - Lakeland FL is looking for a Front Desk Dental Business Assistant to join our team. Address is 4455 Florida National Drive, Lakeland FL 33813 - must have dental front desk experience for this office
Work Schedule - No Weekends!!
Monday 7:45-8:00
Tuesday 7:30am-3:00pm
Wednesday 7:30am-3:00pm
Thursday 7:30am-3:00pm
Friday 7:45am-12pm - Possible to rotate Fridays
Why Heartland Dental?
Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first.
Supporting our front office as a Business Assistant, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.
Heartland Dental was recently recognized by Newsweek for two awards: America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.
More about the role
* Greet and welcome patients as they enter the office to create a great first impression of our team
* Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
* Utilize Dentrix for patient scheduling and records
* Schedule and confirm appointments for multiple providers in the office
* File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
* Post insurance and patient payments and process accounts receivables
* Review treatment plan fees and payment options with patients
* Partner with the providers and team to implement Heartland Dental systems to optimize office potential
What You'll Gain
* Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
* Front loaded education and training, providing you the opportunity to develop to your full potential
* Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
* Access to on-demand Daily Pay
About Family Dental Care of South Lakeland - Lakeland
Family Dental Care of South Lakeland, like each Heartland Dental supported office, is unique to the community and the patients they serve.
* Join a 13 person team that thrives on collaboration, communication, and community
* You will be joining a growing co that truly cares about their staff!
Minimum Qualifications
* Experience working in a fast-paced and customer-centric environment
* Excellent communication and organizational skills
* The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
Preferred Experience
* 1+ years of experience in a dental or medical setting
* 1+ years of experience with insurance billing and accounts receivable
* Dentrix or other dental software experience
Physical Requirements:
* Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
* Prolonged periods sitting at a desk and working on a computer
* Must be able to lift up to 15 pounds at times
* Availability to attend virtual training sessions (or in-person) periodically throughout the year
* As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.
Who is Heartland Dental?
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.
At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
Dental Lab Technician Trainee
Tampa, FL job
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and cutting-edge technology will help you thrive in your career. When you join our team as an Entry-level Denture Lab Technician, you can give back to communities and positively affect patients' lives.
Job Type: Full-Time
Salary: $20 - $23 / hour
At Aspen Dental, we put You First. We offer:
State-of-the-art paid training program
Paid time off and holidays
Health, Dental, Vision, and 401(k) savings plan
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
How You'll Make a Difference
As an Entry-level Denture Lab Technician, you will have a great career and so much more. We will take you through our training program to learn traditional and digital denture production. You will have the ability to showcase your artistic skills to create better smiles and improve lives within your community. You will have access to industry-leading equipment, instruments, thought leaders, and certified trainers.
Collaborate with dentists to ensure optimum patient satisfaction
Assemble / fabricate dentures
Complete prosthetic repairs, relines, and re-bases
Assist with the preparation of laboratory supply orders
Work collaboratively with other members of the dental team to provide exceptional patient care
Qualifications:
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Good hand-eye coordination and manual dexterity
Ability to pay attention to details
The ability to pass a hands-on skill assessment/bench test
Commitment to ongoing learning and professional development
Experience working in a dental office a plus
Ability to relocate after training period is required
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Auto-ApplyPractice Manager, Operations
Heartland Dental job in Dade City, FL
Practice Manager of Operations Smile Design Dade City is looking for a Practice Manager of Operations to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture. As a Practice Manager of Operations, you'll work in an environment that encourages learning, team cohesion, and puts patients first.
As a Practice Manager of Operations, you'll be a valued business partner to the Doctor. This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community. At Heartland Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged!
More about the role
* Serve as a business partner to the supported Doctor, ensuring the office delivers unparalleled support and service to both Doctor and patients
* Guide your team by focusing on constant and never-ending improvement, creating an environment where team members become masters of their individual roles
* Set the standard for exceptional customer service and team member collaboration as a key relationship builder
* Oversee the daily operations of the office, including things like filing patient claims with insurance companies and managing payments, resolving patient issues, coordinating team schedules, and tracking inventory levels
* Select, onboard, train, coach, and retain world-class team members
* Review, analyze and use business reports to identify missed opportunities and recommend and implement best practices and systems needed to positively impact office performance
What You'll Gain
* Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off)
* Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors
* Access to an expansive network of mentors and networking opportunities
* Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care
About Smile Design Dade City
Dade City, like each Heartland Dental supported office, is unique to the community and the patients they serve.
* Join a great team that thrives on collaboration, communication and community
* Be part of a patient-focused practice that prioritizes comfort, trust, and long-term relationships with the families we serve.
Minimum Qualifications
* Associate's or Bachelor's degree or 3 - 5 years' leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)
* Experience working in a fast-paced and customer-centric environment
* Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
* Excellent communication, leadership, coaching, and conflict resolution skills
* Trustworthy; maintain patient confidentially and team ethics
* The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
Preferred Experience
* 1+ years of experience in a dental or medical setting
* 1+ years of experience with insurance billing and accounts receivable
* Dentrix or other dental software experience
Physical Requirements:
* Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
* Prolonged periods sitting at a desk and working on a computer
* Must be able to lift up to 15 pounds at times
* Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved)
* As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.
Who is Heartland Dental?
As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.
At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.