Helpdesk computer technician demographics and statistics in the US
Helpdesk computer technician demographics research summary. Zippia estimates helpdesk computer technician demographics and statistics in the United States by using a database of 30 million profiles. Our helpdesk computer technician estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about helpdesk computer technicians after extensive research and analysis:
- There are over 322,780 helpdesk computer technicians currently employed in the United States.
- 27.3% of all helpdesk computer technicians are women, while 72.7% are men.
- The average helpdesk computer technician age is 42 years old.
- The most common ethnicity of helpdesk computer technicians is White (54.5%), followed by Hispanic or Latino (15.2%), Black or African American (13.1%) and Asian (11.6%).
- In 2022, women earned 98% of what men earned.
- 11% of all helpdesk computer technicians are LGBT.
- Helpdesk computer technicians are 54% more likely to work at private companies in comparison to public companies.
On this page
Helpdesk computer technician demographics by:
Helpdesk computer technician gender statistics
27.3% of helpdesk computer technicians are women and 72.7% of helpdesk computer technicians are men.
- Male, 72.7%
- Female, 27.3%
Helpdesk computer technician gender ratio
| Gender | Percentages |
|---|---|
| Male | 72.7% |
| Female | 27.3% |
Helpdesk computer technician gender pay gap
Women earn 98¢ for every $1 earned by men
Male income
$43,151
Female income
$42,182
Helpdesk computer technician gender ratio over time
This data breaks down the percentage of men and women in helpdesk computer technician positions over time. Currently, 27.3% of helpdesk computer technicians are female.
Helpdesk computer technician gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 67.22% | 32.78% |
| 2011 | 68.27% | 31.73% |
| 2012 | 69.82% | 30.18% |
| 2013 | 70.38% | 29.62% |
| 2014 | 70.79% | 29.21% |
| 2015 | 72.66% | 27.34% |
| 2016 | 72.80% | 27.20% |
| 2017 | 72.71% | 27.29% |
| 2018 | 73.47% | 26.53% |
| 2019 | 72.10% | 27.90% |
| 2020 | 72.63% | 27.37% |
| 2021 | 72.68% | 27.32% |
Helpdesk computer technician related jobs gender ratio
We compared helpdesk computer technicians with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Helpdesk Computer Technician | 73% | 27% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Helpdesk computer technician demographics by race
The most common ethnicity among helpdesk computer technicians is White, which makes up 54.5% of all helpdesk computer technicians. Comparatively, 15.2% of helpdesk computer technicians are Hispanic or Latino and 13.1% of helpdesk computer technicians are Black or African American.
- White, 54.5%
- Hispanic or Latino, 15.2%
- Black or African American, 13.1%
- Asian, 11.6%
- Unknown, 5.3%
- American Indian and Alaska Native, 0.3%
Helpdesk computer technician race
| Helpdesk computer technician race | Percentages |
|---|---|
| White | 54.5% |
| Hispanic or Latino | 15.2% |
| Black or African American | 13.1% |
| Asian | 11.6% |
| Unknown | 5.3% |
| American Indian and Alaska Native | 0.3% |
Helpdesk computer technician race and ethnicity over time
See how helpdesk computer technician racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Helpdesk computer technician race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 63.05% | 13.52% | 8.16% | 12.22% |
| 2011 | 63.76% | 13.61% | 8.31% | 11.73% |
| 2012 | 62.49% | 13.85% | 8.56% | 12.37% |
| 2013 | 61.42% | 13.08% | 9.36% | 12.75% |
| 2014 | 61.14% | 13.30% | 9.01% | 13.45% |
| 2015 | 61.04% | 12.76% | 10.19% | 13.34% |
| 2016 | 60.83% | 12.72% | 10.17% | 13.23% |
| 2017 | 60.05% | 12.39% | 10.62% | 13.63% |
| 2018 | 60.16% | 12.35% | 10.71% | 13.37% |
| 2019 | 58.35% | 12.27% | 11.41% | 14.49% |
| 2020 | 56.31% | 12.84% | 11.19% | 14.66% |
| 2021 | 54.45% | 13.08% | 11.56% | 15.19% |
Helpdesk computer technician wage gap by race
According to our data, asian helpdesk computer technicians have the highest average salary compared to other ethnicities. Black or african american helpdesk computer technicians have the lowest average salary at $41,558.
| Ethnicity | Salary |
|---|---|
| Unknown | $42,124 |
| White | $42,807 |
| Black or African American | $41,558 |
| Asian | $47,249 |
| Hispanic or Latino | $42,254 |
Average helpdesk computer technician age
See how the average age of helpdesk computer technicians varies based on ethnicity and gender.
Male
Female
Helpdesk computer technician age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Helpdesk computer technician age breakdown
The average age of helpdesk computer technicians is 40+ years years old, representing 56% of the helpdesk computer technician population.
Helpdesk computer technician age breakdown
| Helpdesk Computer Technician Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Helpdesk computer technician educational attainment
The most common degree for helpdesk computer technicians is bachelor's degree, with 50% of helpdesk computer technicians earning that degree. The second and third most common degree levels are associate degree degree at 34% and associate degree degree at 5%.
- Bachelor's, 50%
- Associate, 34%
- High School Diploma, 5%
- Master's, 4%
- Other Degrees, 7%
Helpdesk computer technicians by degree level
| Helpdesk computer technician degree | Percentages |
|---|---|
| Bachelor's | 50% |
| Associate | 34% |
| High School Diploma | 5% |
| Master's | 4% |
| Other Degrees | 7% |
Helpdesk computer technician jobs you might like
Helpdesk computer technician wage gap by degree level
According to the data, helpdesk computer technicians with a Master's degree earn more than those without, at $49,676 annually. With a Doctorate degree, helpdesk computer technicians earn a median annual income of $47,607 compared to $43,692 for helpdesk computer technicians with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $49,676 |
| High School Diploma or Less | $39,493 |
| Bachelor's Degree | $43,692 |
| Doctorate Degree | $47,607 |
| Some College/ Associate Degree | $40,284 |
Helpdesk computer technician employment statistics
Most helpdesk computer technicians work for a private in the technology industry.
Company size where helpdesk computer technicians work
Below, you can see the size of companies where helpdesk computer technicians work.
Helpdesk computer technician jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 4% |
| 50 - 100 employees | 9% |
| 100 - 500 employees | 23% |
| 500 - 1,000 employees | 10% |
| 1,000 - 10,000 employees | 27% |
| > 10,000 employees | 27% |
Helpdesk computer technician jobs by company type
Employees with the helpdesk computer technician job title have their preferences when it comes to working for a company. For instance, most helpdesk computer technicians prefer to work at private companies over public companies.
Helpdesk computer technician jobs by sector
| Company type | Percentages |
|---|---|
| Education | 13% |
| Public | 27% |
| Private | 54% |
| Government | 6% |
Helpdesk computer technician jobs by industry
The most common industries for helpdesk computer technicians are technology, professional and education.
Helpdesk computer technician industry statistics
| Industry | Percentages |
|---|---|
| Technology | 16% |
| Professional | 13% |
| Fortune 500 | 11% |
| Education | 11% |
| Health Care | 7% |
| Finance | 7% |
| Manufacturing | 6% |
| Government | 4% |
| Media | 3% |
| Telecommunication | 3% |
| Hospitality | 3% |
| Retail | 3% |
| Insurance | 3% |
| Construction | 2% |
| Non Profits | 2% |
| Pharmaceutical | 1% |
| Internet | 1% |
| Utilities | 1% |
| Start-up | 1% |
| Real Estate | 1% |
| Energy | 1% |
Helpdesk computer technician turnover and employment statistics
Helpdesk computer technician unemployment rate over time
The unemployment rate for helpdesk computer technicians between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Helpdesk computer technician unemployment rate by year
| Year | Helpdesk computer technician unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average helpdesk computer technician tenure
The average helpdesk computer technician stays at their job for 1-2 years, based on the 1,786 helpdesk computer technicians resumes in Zippia's database.
Helpdesk computer technician tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 29% |
| 1-2 years | 38% |
| 3-4 years | 13% |
| 5-7 years | 10% |
| 8-10 years | 4% |
| 11+ years | 5% |
Helpdesk computer technician LGBT ratio compared to similar jobs
Review the percent of helpdesk computer technicians that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Personal Computer Network Analyst | 7.31% | 48,364 |
| Senior Business Analyst Lead | 8.42% | 129,948 |
| SQL Server Developer | 8.46% | 135,285 |
| Information Assurance Engineer | 8.59% | 104,421 |
| Network Consultant | 9.03% | 58,194 |
| Electronic Transaction Implementer | 10.54% | 3,233 |
| Helpdesk Computer Technician | 10.88% | - |
Similar helpdesk computer technician jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Personal Computer Network Analyst | 7.31% | 48,364 |
| Senior Business Analyst Lead | 8.42% | 129,948 |
| SQL Server Developer | 8.46% | 135,285 |
| Information Assurance Engineer | 8.59% | 104,421 |
| Network Consultant | 9.03% | 58,194 |
| Electronic Transaction Implementer | 10.54% | 3,233 |
Foreign languages spoken by helpdesk computer technicians
The most common foreign language among helpdesk computer technicians is Spanish at 36.5%. The second-most popular foreign language spoken is French at 14.3% and Chinese is the third-most popular at 6.3%.
- Spanish, 36.5%
- French, 14.3%
- Chinese, 6.3%
- German, 4.8%
- Hindi, 4.8%
- Other, 33.3%
Helpdesk computer technician languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 36.5% |
| French | 14.3% |
| Chinese | 6.3% |
| German | 4.8% |
| Hindi | 4.8% |
| Other | 33.3% |
