Hersha Hospitality jobs in Louisville, KY - 24 jobs

Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager Your Focus * Immediately greet guests and offer to assist with their needs. * Register and assign guests to hotel rooms. * Establish methods of payment and verify credit. * Make and confirm reservations. * Compute bills, collect payments, and make change for guests. * Transmit and receive messages, using telephones or the PMS system. * Respond to guest requests in a timely manner. * Receive and resolve guest complaints, elevating to supervisor if necessary. * Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. * Perform bookkeeping activities, such as balancing accounts and conducting audits. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. * Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. * Ensure overall guest satisfaction. * Perform other duties as requested by management. Your Background and Skill * High School diploma or equivalent preferred. * Previous customer service experience or equivalent training required. * Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Daily Pay * Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource. * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Environment and Context * Work schedule varies and may include working on holidays, weekends and alternate shifts. * Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

Do you love the restaurant industry? Looking for an upbeat atmosphere? How about a brand-new restaurant to manage? We are looking for an energetic, creative, driven, and self-motivated Restaurant General Manager, that will take ownership and to drive the performance of the Restaurant. The Restaurant General Manager is responsible for managing operations of all food and beverage outlets, delivering an excellent guest experience while training staff and working within budgeted guidelines. As the General Manager you will be responsible for performing the following tasks to the highest standards: Manage all food and beverage operations Maintain exceptional levels of customer service Maximize sales and revenue Ensure compliance with company standards Consistently deliver product and presentation based on established recipes and standards Recruit, manage, train, and develop the food and beverage team Work within budgeted guidelines in relation to food costs, liquor costs, and payroll Maintain accountability for monthly food, beverage, equipment, and supplies inventories Evaluate guest satisfaction levels with a focus on continued improvement Ensure communication meetings are conducted Assist other departments wherever necessary and maintain good working relationships Requirements Passion for service and the Food and Beverage industry A minimum of three (3) years of restaurant management experience. Knowledge and experience with forecasting, budgeting, inventory and Food & Beverage Cost, and labor management Ability to comply with all health department standards, including certifications Ability to work under pressure Strong communication and listening skills, excellent speaking, reading and writing skills Attention to detail, efficiency, consistency, and organization are a must. Ability to multi-task Reliability, flexibility, and ability to work nights, and weekends on a full-time basis Ability to accurately handle money and credit card transactions Must be a self-starter that is willing to motivate and develop team members. Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Hotel Room Discounts Earned Wage Access (“on-demand pay”) through PayActiv Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package Fuzzy's the 15th Club and the Hilton Garden Inn, Jeffersonville are managed by General Hotels Corporation. General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

The Restaurant Server will be responsible for taking orders, serving food and drinks, and ensuring customer satisfaction. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a friendly and outgoing personality. Responsibilities Greet customers and take their orders Provide menu recommendations and answer questions about menu items Prepare and serve food and drinks Ensure customer satisfaction by checking in with customers and addressing any concerns Process payments and handle cash and credit card transactions Keep dining area clean and organized Collaborate with kitchen staff to ensure timely and accurate order delivery Adhere to all food safety and sanitation regulations Requirements Proven work experience as a Restaurant Server Excellent communication and customer service skills Friendly and outgoing personality Knowledge of food safety and sanitation regulations Ability to handle cash and credit card transactions Ability to work in a fast-paced environment while remaining calm and professional Ability to lift and carry heavy trays safely Ability to work flexible hours, including AM and PM shifts, weekdays, weekends, and holidays Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Hotel Room Discounts Earned Wage Access (“on-demand pay”) through PayActiv Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Family-owned since 1988, Interstate continues to be driven by our long-standing dedication to advancing the careers and talents of our team. We embrace a culture of recognition by rewarding exceptional employee performance and frequently promoting from within. As a fast growing national janitorial and maintenance company, we are seeking, driven team members who align with our work happy philosophy. We are proud to service clients among many business industries such as educational, office buildings, industrial facilities, healthcare, and specialty facilities. Our focus on creating healthy and safe environments allows businesses, schools and facilities across North America to thrive. This rapidly growing company seeks enthusiastic and reliable cleaners to work in one of our client's sites. The ideal candidate must be self-motivated, able to work independently, yet also be a team player. We encourage you to apply if you are looking to advance your career in a fast-growing company. Schedule: 5:00PM to 9:30PM Monday to Friday Pay: $15.75/hour Job tasks include, but are not limited to: Responsible for cleaning, dusting, vacuuming, sanitizing, and disinfecting bathrooms, breakrooms, and other assigned areas. Responsible for the dust and wet mopping of floors. Responsible for the removal of trash and replacement of trash can linings. Perform other duties as assigned. Please note, the summary job specification is not a comprehensive definition of the post. It is subject to modification and amendment and could include other duties related to the post. Requirements Frequent lifting, carrying, pushing, or pulling up to 50 lbs. Must be able to follow basic safety procedures and precautions. Candidate must have reliable transportation, be legally authorized to work in the United States, and be willing to submit to a background check. Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Interstate - Work Happy! Salary Description $15.75/hour

The primary purpose of the House Attendant position is to maintain high levels of cleanliness in hallways, stairwells, public restrooms, elevator areas, and other public spaces of the hotel. Duties and Responsibilities Remove trash from vending areas Clean floors, walls and machines in vending areas Clean service elevator areas and remove trash Provide clean linens for room attendants Bring all soiled linen to laundry and separate it Help room attendants organize and clean carts Pick up debris in hallways Clean fitness center, wipe down equipment, and restock towels in fitness center daily Walk assigned areas to remove any large items and trash from hallways Clean spills and marks off hallway walls as needed Report any carpet stains or work orders to housekeeping office Maintain a friendly and helpful attitude with guests at all times Other tasks assigned by management May be tasked with Laundry or deep cleaning projects Must remain visible throughout the hotel Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

We are seeking an experienced, hospitality-driven Bartender for XXX Hotel. The Bartender will be responsible for taking orders, creating and serving drinks, serving food to guests dining at the bar, and ensuring customer satisfaction. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a friendly and outgoing personality. Responsibilities Greet customers and take their orders Provide recommendations and answer questions about drinks and menu items Prepare and serves liquor, mixed drinks, wine, beer, and nonalcoholic drinks as ordered Ensure that fruit and other garnishes are prepared ahead of the opening of the bar Maintain the bar and keep it clean and organized. Keep bar supplied with snacks Ensure that customers are of legal drinking age by checking photo IDs Ensure customer satisfaction by checking in with customers and addressing any concerns Process payments and handle cash and credit card transactions Collaborate with kitchen staff to ensure timely and accurate order delivery Adhere to all food safety and sanitation regulations Requirements Proven work experience as a Bartender, with extensive knowledge of drink preparation and service Excellent communication and customer service skills Friendly and outgoing personality Knowledge of food safety and sanitation regulations Ability to handle cash and credit card transactions Ability to work in a fast-paced environment while remaining calm and professional Ability to work flexible hours, including AM and PM shifts, weekdays, weekends, and holidays Must be of legal drinking age Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Hotel Room Discounts Earned Wage Access (“on-demand pay”) through PayActiv Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

The XXX Hotel is looking for a skilled Line Cook. This position directly contributes to our guest satisfaction as it is perceived in the dining experience. If you are a great team player, we would love to talk with you! Primary Duties and Responsibilities Cook, prep, and plate restaurant and/or banquet food Keep your work area clean during your shift Prep Salad Station and Lunch/Dinner line throughout shift Clean and maintain kitchen equipment (flat top grill, char grill, slicer, etc.) Wrap, label, and date all food items Other relevant tasks as assigned Skills and Qualifications Proven experience as a Cook in a restaurant setting Experience with various cooking methods and techniques Knowledge of best practices for food safety and sanitation Ability to work in a fast-paced environment Excellent time management skills Team player with good communication skills Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Hotel Room Discounts Earned Wage Access (“on-demand pay”) through PayActiv Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: * Assisting guests efficiently, courteously and professionally at all times. * Maintain a high level of service and hospitality. * Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner. * Post guest charges, collect payments and follow all cash handling procedures as required by Concord. * Handle guest mail and messages with respect to privacy and professionalism. * Be knowledgeable of the hotel brand and various programs (travel programs, special offers). * Be a great communicator to various departments and management on guest comments and concerns. * Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance. * Have full knowledge of hotel safety and emergency procedures. Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

We are hiring a Houseperson to assist in our Housekeeping Department! As a Houseperson at Concord Hospitality, you will play a key role in maintaining the cleanliness and order of our hotel's public spaces while supporting the housekeeping team with essential tasks. Your attentiveness, reliability, and guest-focused approach will help ensure a welcoming environment for all. Responsibilities: * Make rounds through the halls each shift to ensure public areas are clean and tidy, removing or replacing anything out of order. * Coordinate with housekeeping staff to assist with heavy lifting and priority requests. * Report missing or found articles and any signs of damage or needed repair. * Provide attentive service to guests, answering questions and securing additional help when needed. Qualifications: * Prior housekeeping or hospitality experience preferred. * Strong attention to detail and organizational skills. * Ability to work independently and as part of a team. * Physical ability to perform cleaning tasks and assist with lifting or moving supplies. * Flexibility to work varied shifts, including weekends and holidays. * Commitment to safety, sanitation, and guest service standards. Benefits (Full-Time Associates Only): * Competitive wages * Medical, dental, and vision insurance * Life insurance and short/long-term disability options * 401(k) program with company match * Tuition assistance * Discounted room rates at Concord-managed hotels * Training, development, and career advancement opportunities Why Join Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. We value work-life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Built on five cornerstones-Quality, Integrity, Community, Profitability, and FUN!-our associates proudly cheer: "We Are Concord!" We support diversity and inclusion through our mission to be a Great Place to Work for All.

The Restaurant Server will be responsible for taking orders, serving food and drinks, and ensuring customer satisfaction. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a friendly and outgoing personality. Responsibilities Greet customers and take their orders Provide menu recommendations and answer questions about menu items Prepare and serve food and drinks Ensure customer satisfaction by checking in with customers and addressing any concerns Process payments and handle cash and credit card transactions Keep dining area clean and organized Collaborate with kitchen staff to ensure timely and accurate order delivery Adhere to all food safety and sanitation regulations Requirements Proven work experience as a Restaurant Server Excellent communication and customer service skills Friendly and outgoing personality Knowledge of food safety and sanitation regulations Ability to handle cash and credit card transactions Ability to work in a fast-paced environment while remaining calm and professional Ability to lift and carry heavy trays safely Ability to work flexible hours, including AM and PM shifts, weekdays, weekends, and holidays Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Hotel Room Discounts Earned Wage Access (“on-demand pay”) through PayActiv Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times. Maintain a high level of service and hospitality. Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner. Post guest charges, collect payments and follow all cash handling procedures as required by Concord. Handle guest mail and messages with respect to privacy and professionalism. Be knowledgeable of the hotel brand and various programs (travel programs, special offers). Be a great communicator to various departments and management on guest comments and concerns. Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance. Have full knowledge of hotel safety and emergency procedures. Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Accepting Applications for Hourly Hotel Positions. Explore opportunities in the following areas: Engineering Food and Beverage Front Office Housekeeping About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

We are seeking an experienced, hospitality-driven Bartender for Fuzzy's Restaurant at the Hilton Garden Inn Jeffersonville Hotel. The Bartender will be responsible for taking orders, creating and serving drinks, serving food to guests dining at the bar, and ensuring customer satisfaction. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a friendly and outgoing personality. Responsibilities Greet customers and take their orders Provide recommendations and answer questions about drinks and menu items Prepare and serves liquor, mixed drinks, wine, beer, and nonalcoholic drinks as ordered Ensure that fruit and other garnishes are prepared ahead of the opening of the bar Maintain the bar and keep it clean and organized. Keep bar supplied with snacks Ensure that customers are of legal drinking age by checking photo IDs Ensure customer satisfaction by checking in with customers and addressing any concerns Process payments and handle cash and credit card transactions Collaborate with kitchen staff to ensure timely and accurate order delivery Adhere to all food safety and sanitation regulations Requirements Proven work experience as a Bartender, with extensive knowledge of drink preparation and service Excellent communication and customer service skills Friendly and outgoing personality Knowledge of food safety and sanitation regulations Ability to handle cash and credit card transactions Ability to work in a fast-paced environment while remaining calm and professional Ability to work flexible hours, including AM and PM shifts, weekdays, weekends, and holidays Must be of legal drinking age Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Hotel Room Discounts Earned Wage Access (“on-demand pay”) Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

The Hilton Garden Inn Jeffersonville, Indiana Hotel is looking for a skilled Line Cook. This position directly contributes to our guest satisfaction as it is perceived in the dining experience. If you are a great team player, we would love to talk with you! Primary Duties and Responsibilities Cook, prep, and plate restaurant and/or banquet food Keep your work area clean during your shift Prep Salad Station and Lunch/Dinner line throughout shift Clean and maintain kitchen equipment (flat top grill, char grill, slicer, etc.) Wrap, label, and date all food items Other relevant tasks as assigned Skills and Qualifications Proven experience as a Cook in a restaurant setting Experience with various cooking methods and techniques Knowledge of best practices for food safety and sanitation Ability to work in a fast-paced environment Excellent time management skills Team player with good communication skills Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Hotel Room Discounts Earned Wage Access (“on-demand pay”) through PayActiv Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Family-owned since 1988, Interstate continues to be driven by our long-standing dedication to advancing the careers and talents of our team. We embrace a culture of recognition by rewarding exceptional employee performance and frequently promoting from within. As a fast growing national janitorial and maintenance company, we are seeking, driven team members who align with our work happy philosophy. We are proud to service clients among many business industries such as educational, office buildings, industrial facilities, healthcare, and specialty facilities. Our focus on creating healthy and safe environments allows businesses, schools and facilities across North America to thrive. This rapidly growing company seeks enthusiastic and reliable cleaners to work in one of our client's sites. The ideal candidate must be self-motivated, able to work independently, yet also be a team player. We encourage you to apply if you are looking to advance your career in a fast-growing company. Schedule: 6:00PM to 8:30PM Monday to Friday Pay: $15.75/hour Job tasks include, but are not limited to: Responsible for cleaning, dusting, vacuuming, sanitizing, and disinfecting bathrooms, breakrooms, and other assigned areas. Responsible for the dust and wet mopping of floors. Responsible for the removal of trash and replacement of trash can linings. Perform other duties as assigned. Please note, the summary job specification is not a comprehensive definition of the post. It is subject to modification and amendment and could include other duties related to the post. Requirements Frequent lifting, carrying, pushing, or pulling up to 50 lbs. Must be able to follow basic safety procedures and precautions. Candidate must have reliable transportation, be legally authorized to work in the United States, and be willing to submit to a background check. Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Interstate - Work Happy! Salary Description $15.75/hour

Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

General Hotels Corporation is seeking a skilled Housekeeper / Room Attendant to join our team! The ideal candidate will have experience in hotel housekeeping and be able to provide exceptional service to our guests. Responsibilities: Clean and maintain guest rooms and common areas Change linens and towels Restock supplies in guest rooms and common areas Report any maintenance issues to management Assist guests with any requests or needs Follow all safety and sanitation policies Keep work area clean and neat at all times Requirements: Previous experience as a hotel housekeeper is preferred Excellent attention to detail Ability to work independently and as part of a team Strong communication and customer service skills Ability to lift, push, and move heavy objects Flexibility to work weekends and holidays Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

General Hotels Corporation is seeking a skilled Housekeeper / Room Attendant to join our team! The ideal candidate will have experience in hotel housekeeping and be able to provide exceptional service to our guests. Responsibilities: Clean and maintain guest rooms and common areas Change linens and towels Restock supplies in guest rooms and common areas Report any maintenance issues to management Assist guests with any requests or needs Follow all safety and sanitation policies Keep work area clean and neat at all times Requirements: Previous experience as a hotel housekeeper is preferred Excellent attention to detail Ability to work independently and as part of a team Strong communication and customer service skills Ability to lift, push, and move heavy objects Flexibility to work weekends and holidays Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Are you looking to let your hospitality skills shine while you create personable and engaging experiences for guests from all around the world? If so, we might be exactly what you're looking for! General Hotels Corporation has an immediate opening for a Front Desk Agent to join our hotel team! The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable. Hours of work are from 6am-2pm and 2pm-10pm. The Front Desk Agent is responsible for a variety of tasks, including: Greeting guests as they arrive at the hotel Checking guests in and out of the hotel Answering phone calls and responding to emails Assisting guests with any questions or concerns they may have Maintaining accurate records of guest information and room assignments Handling cash and credit card transactions Providing information about hotel amenities and local attractions Ensuring that the front desk area is clean and organized The ideal candidate for this position will possess the following skills: Excellent customer service skills Strong communication skills, both verbal and written Ability to multitask and prioritize tasks effectively Attention to detail and accuracy Ability to work well under pressure Proficiency in using hotel front desk software and equipment Basic math skills Flexibility to work different shifts, including weekends and holidays Benefits include: Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.