Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you'll stay at one, play at two - with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you're looking for family fun, a romantic retreat, a group getaway, or anything in between, it's all here at TradeWinds Island Resorts. ****************************************
Overview
Follow your passion all the way to paradise at TradeWinds Resort, a Tampa Bay Times Top Workplace for seven years in a row! TradeWinds features three destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach, a Top-Ranked US Beach!
TradeWinds Resort is seeking a motivated, sales-oriented Reservations Agent to join our high-energy team. This role is responsible for assisting potential guests in booking accommodations at both of our award-winning properties. The ideal candidate will thrive in a fast-paced environment, confidently engaging with guests through inbound and outbound phone calls, e-mails, and online chats. More than order-taking, this position requires a genuine passion for hospitality and the ability to match guest needs with the perfect resort experience.
Qualifications
* High School diploma or equivalent required.
* Experience in a hotel or a related field preferred.
* College course work in related field helpful.
* Prior call center, Sales, telemarketing, or customer service experience preferred.
* Strong self-motivation, resilience, and a drive to consistently achieve results.
* Excellent organizational skills with the ability to manage multiple tasks with accuracy and attention to detail.
* Initiative and independence in working toward personal and team objectives.
* Familiarity with Opera Cloud and/or Revinate Sales Hub (NAVIS) is a plus, though not required-training provided.
* Availability to work a full-time schedule within the operating hours of 8:00 a.m. - 8:00 p.m. (Subject to change), Sunday through Saturday, including weekends and holidays.
$25k-31k yearly est. Auto-Apply 24d ago
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Guest Room Attendant
Highgate Hotels 4.5
Highgate Hotels job in Saint Pete Beach, FL
Compensation Type Hourly Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you'll stay at one, play at two - with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you're looking for family fun, a romantic retreat, a group getaway, or anything in between, it's all here at TradeWinds Island Resorts. ****************************************
Overview Follow your passion all the way to paradise at TradeWinds Resort, a consistently rated Tampa Bay Times Top Workplace! TradeWinds features two destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach. Guest Room Attendants at TradeWinds Resorts are responsible for the cleanliness of nearly 800 Guest rooms at two properties. Our Guests have high expectations that are consistently exceeded due in part to the high standards of TradeWinds' Housekeeping Team. A strong work ethic and commitment to service are key foundations for successful candidates. The Guest Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Responsibilities
1-2 years housekeeping experience in a hotel or resort setting is strongly preferred
Thoroughly clean Guestrooms according to standards.
Complete all pre-cleaning duties, including but not limited to, Guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
Remove all trash and dirty linen from Guestrooms.
Handle items for “Lost and Found” according to the standards.
Ensure overall Guest satisfaction.
Qualifications
High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Must be able to work in Florida's hot climate for 8 hours or more.
Open availability as weekends and holidays are our busiest times.
Must be able to exert up to 50 pounds of force occasionally, and/or 30 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
$22k-27k yearly est. Auto-Apply 36d ago
Group Sales Manager
HEI Hotels & Resorts 4.3
Tampa, FL job
About Us The Westshore Grand, A Tribute Portfolio Hotel, is a unique and stylish hotel that defines an authentically modern Florida lifestyle. The Westshore Grand offers distinctive, luxurious Florida-inspired design, as well as an energetic and service-minded atmosphere. Conveniently located in the Westshore business district, just five miles from downtown Tampa and the Tampa Convention Center, our hotel is ideal for business and for play. Some of the benefits we offer to our associates include free meals, complimentary parking, monthly birthday and anniversary celebrations, and hotel room discounts throughout the Marriott, Starwood, and Ritz Carlton portfolios. Apply today to join our growing team!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.
Essential Duties and Responsibilities
* Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
* Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales.
* Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.
* Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts.
* Develop and conduct persuasive verbal sales presentations to prospective clients.
* Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.
* Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
* Prepare correspondence to customers, internal booking reports and file maintenance.
* Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.
* Attend trade shows, community events and industry meetings.
* Advanced knowledge of market trends, competition, and key customers of the hotel.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* 3+ years of past sales experience preferred.
* Hotel experience preferred.
* Advanced knowledge of market trends, competition, and key customers of the hotel.
* Able to set priorities, plan, organize, and delegate.
* Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. Advanced knowledge of sales skills, revenue management, training, and motivation of peers.
* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
* Effective verbal and written communication skills.
* Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$53k-72k yearly est. Auto-Apply 24d ago
Steward I
HEI Hotels & Resorts 4.3
Tampa, FL job
About Us Escape to The Westin Tampa Waterside, situated on a unique landscaped island in downtown Tampa. Adjacent to the Tampa Convention Center, our location is convenient for business and leisure travelers alike. Our associates enjoy free meals, free parking, room discounts, incredible benefits and a fun work environment. Also our hotel is dedicated to its associates by celebrating our success every month and our HEI Loves program is designed to assist our team members and focus on growth and development . Come and see why we are the employer of choice in downtown Tampa!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.
Essential Duties and Responsibilities:
* Promptly and carefully sort soiled ware so that it can be put through the dish or pot machine properly. Quickly wash all ware and replace in storage areas as designated.
* Physical strength and stamina are essential to this position due to the high activity level.
* Keep dish machine properly cleaned and filled with water per hotel standards.
* Operate burnishing machine to ensure proper finish on silverware.
* De-tarnish and polish silver for proper appearance.
* Clean kettles, tilt skillets, pots and pans promptly and completely so cooks can carry out their work.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills:
* Knowledge of service ware and how to maintain same in order to complement guest experience.
* Ability to push/pull service carts weighing up to 150 pounds with or without reasonable accommodation.
* Ability to transport heavy objects through a crowded room with or without reasonable accommodation.
* Ability to grasp, lift and/or carry, or otherwise, move or push goods on a hand cart/truck weighing a maximum of 200lbs. with or without reasonable accommodation.
* Effective verbal and written communication skills.
* Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$22k-32k yearly est. Auto-Apply 7d ago
Maintenance Person
HEI Hotels & Resorts 4.3
Tampa, FL job
About Us Elevate your experience in the heart of Tampa at Aloft Tampa Downtown, where convenience meets excitement. Situated amidst the city's vibrant pulse, our location provides easy access to premier destinations such as Busch Gardens, Tampa Theatre, and the iconic Tampa Riverwalk. Join our dynamic team and enjoy a range of benefits including complimentary on-site parking, generous paid time off, flexible holiday programs, and exclusive access to Marriott's discounted hotel room program spanning thousands of locations worldwide.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates, and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
Essential Duties and Responsibilities
* Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard.
* Perform preventative maintenance assignments on a scheduled basis (e.g., "room care").
* Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement.
* Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipelines, toilets and sinks, kitchen and laundry equipment.
* Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
* Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening).
* Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed.
* Move furniture and fixtures throughout the building.
* Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction.
* Exposure to extreme temperatures.
* Operation of heavy machinery.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry.
* Hotel experience preferred.
* Climbing, reading, standing, walking, and routinely lifting 25 lbs. to 50 lbs. with or without reasonable accommodation.
* Must be able to receive instructions and communicate progress of work assignments.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$33k-40k yearly est. Auto-Apply 50d ago
Banquet Server On Call
HEI Hotels & Resorts 4.3
Tampa, FL job
About Us The Westshore Grand, A Tribute Portfolio Hotel, is a unique and stylish hotel that defines an authentically modern Florida lifestyle. The Westshore Grand offers distinctive, luxurious Florida-inspired design, as well as an energetic and service-minded atmosphere. Conveniently located in the Westshore business district, just five miles from downtown Tampa and the Tampa Convention Center, our hotel is ideal for business and for play. Some of the benefits we offer to our associates include free meals, complimentary parking, monthly birthday and anniversary celebrations, and hotel room discounts throughout the Marriott, Starwood, and Ritz Carlton portfolios. Apply today to join our growing team!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.
Essential Duties and Responsibilities
* Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.
* Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
* Greet guests and respond to requests in a friendly and courteous manner.
* Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
* Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
* Replenish beverages as necessary, and check with guests for overall satisfaction.
* Once banquet is complete, reset banquet room according to Supervisor's specifications to ensure the readiness of the room for the following function.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Hotel experience preferred.
* Must be willing to "pitch-in" and help co- workers with their job duties and be a team player with or without reasonable accommodation.
* Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
* Knowledge of the appropriate table settings and serviceware.
* Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
* Ability to remember, recite and promote the variety of menu items.
* Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Ability to operate beverage equipment, e.g., coffee maker with or without reasonable accommodation.
* Ability to stand for long periods of time with or without reasonable accommodation.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
* Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$20k-32k yearly est. Auto-Apply 14d ago
Security Officer
Highgate Hotels 4.5
Highgate Hotels job in Saint Pete Beach, FL
Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you'll stay at one, play at two - with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you're looking for family fun, a romantic retreat, a group getaway, or anything in between, it's all here at TradeWinds Island Resorts. ****************************************
Overview
Follow your passion all the way to paradise at TradeWinds Resort, a Tampa Bay Times Top Workplace for seven years in a row! TradeWinds features two destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach, a Top-Ranked US Beach.
TradeWinds Island Resorts is currently seeking a Security Officer to proudly provide a safe, secure, and accident-free environment. The Security Officer will be challenged with traversing the resort properties to observe, monitor, report and document daily activities in support of resort loss-prevention objectives.
Responsibilities
* Use proper radio etiquette at all times.
* Maintain confidentiality with respect to guest and employee incidents.
* Access secured areas for authorized personnel.
* Respond to emergency situations, including medical, security, guest complaints, etc.
* Respond to altercations, and investigate.
* Have knowledge of hotel and guestroom locking systems.
* Monitor TV cameras, if applicable.
* Administer First Aid/CPR as necessary.
* Challenge suspicious persons.
* Check safety hazards.
* Complete Incident/Accident reports in a clear and concise manner.
* Monitor employees as they enter and exit the building.
* Conduct investigations relative to property losses, guest and employee accidents, and illnesses and crimes against the hotel.
* Document all deliveries.
* Patrol area to insure that areas are secure and free of unauthorized persons and disturbances.
Qualifications
* High School diploma or equivalent and/or experience in a hotel or related field preferred.
* Must have a valid Driver's License
* Ability to physically deter individuals who pose a threat to employee and/or guests
* Must possess a strong dedication to excellent customer service
* Have a strong work ethic, and ability to work around sensitive material
* Must be able to safely lift upwards of 50lbs or more
* Must be able to stand and walk for long periods
* Must be able to work in Florida's hot climate for upwards of 8 hour shifts
* Working knowledge of computer
* Must have open availability, including evenings, weekends and holidays, as they are our busiest times.
$21k-27k yearly est. Auto-Apply 32d ago
Beach Attendant
Highgate Hotels 4.5
Highgate Hotels job in Saint Pete Beach, FL
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you'll stay at one, play at two - with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you're looking for family fun, a romantic retreat, a group getaway, or anything in between, it's all here at TradeWinds Island Resorts. ****************************************
Overview
Follow your passion all the way to paradise at TradeWinds Resort, a Tampa Bay Times Top Workplace for seven years in a row! TradeWinds features two destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach.
We are seeking a dynamic and customer-oriented individual to join our team as a Resort Beach Attendant. As a Beach Attendant, you will play a crucial role in ensuring a positive and enjoyable experience for our guests at the beachfront. You will be responsible for maintaining the cleanliness and safety of the beach area, assisting guests with beach equipment, and providing excellent customer service. If you are passionate about providing exceptional customer service in a beautiful beachfront setting, we invite you to apply. Join our team and contribute to creating memorable experiences for our guests!
Responsibilities
* Guest Assistance:
* Greet and welcome guests to the beach, providing information about available services and facilities.
* Assist guests in setting up beach chairs, umbrellas, and other equipment.
* Respond promptly and courteously to guest inquiries and concerns.
* Provide information on resort amenities, services, and local attractions.
* Anticipate and fulfill guest needs to enhance their overall experience.
* Safety and Maintenance:
* Monitor the beach area to ensure a safe environment for guests.
* Conduct regular inspections of beach equipment and report any maintenance issues.
* Enforce safety rules and regulations to prevent accidents and ensure a secure beach atmosphere.
* Ensure safe operations of beach amenities including the High Tide Slide, Zing Ray Zipline, Surf Simulator and more.
* Regularly clean the beach area, including picking up litter and organizing beach furniture.
* Equipment Management:
* Organize and manage the distribution of beach equipment, such as towels, chairs, and umbrellas.
* Maintain an organized inventory of beach equipment and report any shortages or damages to management.
* Collect and store beach equipment at the end of each day.
Qualifications
* Previous experience in a customer service or hospitality role preferred.
* Strong communication and interpersonal skills.
* Ability to work outdoors in varying weather conditions.
* Basic knowledge of beach safety.
* Physical ability to lift and carry beach equipment.
* Proactive and attentive to detail.
* Dependable and dedicated work ethic.
* Must be comfortable working outdoors for 8 hours or more in Florida's hot climate.
Education: High school diploma or equivalent.
Schedule: This position requires flexible hours, including weekends and holidays, to accommodate the needs of the resort and its guests.
Please learn more about our beautiful beach resorts at ************************* DFWP/EOE
$21k-25k yearly est. Auto-Apply 34d ago
Front Desk Agent
HEI Hotels & Resorts 4.3
Tampa, FL job
About Us Escape to The Westin Tampa Waterside, situated on a unique landscaped island in downtown Tampa. Adjacent to the Tampa Convention Center, our location is convenient for business and leisure travelers alike. Our associates enjoy free meals, free parking, room discounts, incredible benefits and a fun work environment. Also our hotel is dedicated to its associates by celebrating our success every month and our HEI Loves program is designed to assist our team members and focus on growth and development . Come and see why we are the employer of choice in downtown Tampa!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Essential Duties and Responsibilities
* Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
* Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. •Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
* Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. •Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.
* Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
* Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
* Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
* Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Hotel experience preferred.
* Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
* Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
* Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation.
* Ability to access and accurately input information using a moderately complex computer system.
* Ability to observe and detect signs of emergency situations.
* Ability to establish and maintain effective working relationships with associates, customers and patrons.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$27k-32k yearly est. Auto-Apply 60d+ ago
Housekeeping Manager
HEI Hotels & Resorts 4.3
Tampa, FL job
About Us Elevate your experience in the heart of Tampa at Aloft Tampa Downtown, where convenience meets excitement. Situated amidst the city's vibrant pulse, our location provides easy access to premier destinations such as Busch Gardens, Tampa Theatre, and the iconic Tampa Riverwalk. Join our dynamic team and enjoy a range of benefits including complimentary on-site parking, generous paid time off, flexible holiday programs, and exclusive access to Marriott's discounted hotel room program spanning thousands of locations worldwide.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Ensure that the cleanliness standards of the guestrooms, meeting areas, public areas, and back-of-the-house are met through the optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.
Essential Duties and Responsibilities
* Plan, organize, and monitor staff workload to ensure compliance with cleanliness and maintenance standards, which requires continuous visual and written inspections of guestrooms and public space areas.
* Develop housekeeping and laundry budget.
* Develop and implement controls for expense management.
* Conduct periodic inventory of guest supplies, small equipment and linen as required.
* Utilize labor management tools to schedule and control labor costs.
* Schedule labor to flex with forecasted hotel occupancy, F and B activity, and group events.
* Interview, hire, train, develop, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate of staff members.
* Communicate both verbally and in writing to provide clear direction to staff.
* Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
* Evaluate condition of furniture, fixtures, décor, etc. •Make recommendations and assist in the coordination of preventative maintenance program and rehab projects.
* Ensure compliance of housekeeping and laundry standard operating procedures and policies.
* Operate department pursuant to OSHA requirements and guidelines.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* 5+ years management experience, with at least 3 years in housekeeping management.
* Experience managing in-house operated laundry operations.
* Must possess thorough knowledge of all housekeeping and laundry operations and individual job requirements.
* Able to work with other department leaders.
* Able to resolve guest, supervisor, and associate conflicts.
* Able to manage multiple tasks at all times and have excellent organizational skills.
* Must be willing to "pitch-in" and help co-workers with their job duties and be a team player with or without reasonable accommodation.
* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? Yes
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$41k-59k yearly est. Auto-Apply 50d ago
Cook I
HEI Hotels and Resorts 4.3
Tampa, FL job
About Us
Escape to The Westin Tampa Waterside, situated on a unique landscaped island in downtown Tampa. Adjacent to the Tampa Convention Center, our location is convenient for business and leisure travelers alike. Our associates enjoy free meals, free parking, room discounts, incredible benefits and a fun work environment. Also our hotel is dedicated to its associates by celebrating our success every month and our HEI Loves program is designed to assist our team members and focus on growth and development . Come and see why we are the employer of choice in downtown Tampa!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Prepare food of consistent quality and assist in kitchen functions.
Essential Duties and Responsibilities
The following are specific contributions that must be developed during the training program in order to successfully complete the program and be placed in a hotel with or without reasonable accommodation:
•Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers.
•Start food items that are prepared ahead of time, making sure not to over prepare estimated needs.
•Date all food containers and rotate as per HEI Hotels and Resorts standards, making sure that all perishables are kept at proper temperatures.
•Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of-stock items or possible shortages. Assist in keeping buffet stocked.
•Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables.
•Assist in setting up plans and actions to correct any food cost problems, control food waste, loss and usage per HEI Hotels and Resorts standards.
•Operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven steam table, tilt kettle, waffle iron and flat top grill.
•Comply with attendance rules and be available to work on a regular basis.
•Perform any other job-related duties as assigned.
Qualifications and Skills
Education and Experience
•Hotel experience preferred.
Knowledge, Skills and Abilities
•Finger/hand dexterity in order to operate food machinery with or without reasonable accommodation.
•Ability to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 100 lbs. on a continuous schedule with or without reasonable accommodation.
•Effective verbal and written communication skills.
•Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$34k-40k yearly est. 60d+ ago
Accounting Manager
Highgate Hotels 4.5
Highgate Hotels job in Saint Pete Beach, FL
Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you'll stay at one, play at two - with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you're looking for family fun, a romantic retreat, a group getaway, or anything in between, it's all here at TradeWinds Island Resorts. ****************************************
Overview
The Accounting Manager is responsible for providing consistent leadership in the financial area of the hotel by supplying management with guidance and training. He/she is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets.
Responsibilities
* Effectively manage and communicate cash flow related issues. This includes the accurate and timely preparation of monthly financial statements for the property: cash flow statements, management of receivables, payables, cash balances, control mechanisms and timely deposits of all funds.
* Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Highgate Hotels established guidelines. Monitors and controls Hotel's cash flow and operating forecast.
* Creates annual budgets and monthly variance analysis. Investigates and critiques variances to budget or to prior year and offer practical improvement methodologies to management.
* Ensure hotels' compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes. Provide assistance to management in enforcing compliance on all these items.
* Analyze financial data and operations in order to assist and advise management in maintaining the hotels' financial objectives.
* Complies with Standard Accounting policies and procedures and internal controls for finance and accounting operations
* Timely reviews and approval of all balance sheet accounts, including monthly bank reconciliation and general ledger account reconciliations.
* Establish and continually audit all internal financial controls including purchasing, cash handling, disbursements, inventories, hotel assets, master keys, payroll, and employee records.
* Successful completion of all internal and external financial audits, including coordination of work with CPA firms and delivering information requested by auditors on a timely basis.
* Hire, train, supervise and develop staff, including coaching, counseling and discipline.
* Maintain compliance with Highgate Hotels' standards and regulations to ensure safe and efficient operation of the hotel.
* Directs or prepares all financial reports in accordance with Highgate Hotels' requirements, meeting various due dates and deadlines.
* Report responsibility - Weekly: A/R & A/P Aging, Flash Reports, Payroll Reports, Revenue Updates
* Report responsibility - Monthly: Financial Statements, Forecasting KeyStatistics Report, Cash Flow
* Report responsibility - Annual: Budgets, 5-Year Plans, 5-Year Capital Plans
* Timely interacts with Executive Committee members to assure that property operations are on track and under control at all times.
* Monitor hotels' compliance in meeting required report deadlines and due dates and react accordingly.
* Monitor the accurate production of the hotel daily operating report.
* Executes other special projects and responsibilities as assigned.
Qualifications
* At least 6 years of related progressive experience in hotel Accounting or related field; or a 4-year college degree with an Accounting/ Finance concentration and a minimum of 2 years of related progressive experience; or a 2-year college degree and a minimum of 4 years of related progressive experience.
* Must be proficient in Windows, Company approved spreadsheets and word processing and in the operation of all hotel-specific systems.
* Maintain a warm and friendly demeanor at all times.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Participate in M.O.D. coverage as required.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which include wearing nametags.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to maintain confidentiality of information.
* Perform other duties as requested by management.
$75k-98k yearly est. Auto-Apply 50d ago
House Attendant
HEI Hotels & Resorts 4.3
Tampa, FL job
About Us Elevate your experience in the heart of Tampa at Aloft Tampa Downtown, where convenience meets excitement. Situated amidst the city's vibrant pulse, our location provides easy access to premier destinations such as Busch Gardens, Tampa Theatre, and the iconic Tampa Riverwalk. Join our dynamic team and enjoy a range of benefits including complimentary on-site parking, generous paid time off, flexible holiday programs, and exclusive access to Marriott's discounted hotel room program spanning thousands of locations worldwide.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
Essential Duties and Responsibilities
* Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants.
* Empty room attendant carts of soiled linen and trash.
* Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
* Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.
* Flip mattresses and move furniture as assigned by supervisor.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job related duties as assigned.
Qualifications and Skills
* Hotel experience preferred.
* Self-starting personality with an even disposition.
* Maintain a professional appearance and manner at all times.
* Can communicate well with guests.
* Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
* Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time with or without reasonable accommodations.
* Lifting may include equipment or furniture weighing up to 100 lbs with or without reasonable accommodations.
* Ability to comprehend and follow instructions from supervisor.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$24k-29k yearly est. Auto-Apply 10d ago
Life Guard
Highgate Hotels 4.5
Highgate Hotels job in Saint Pete Beach, FL
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you'll stay at one, play at two - with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you're looking for family fun, a romantic retreat, a group getaway, or anything in between, it's all here at TradeWinds Island Resorts. ****************************************
Overview
Follow your passion all the way to paradise at TradeWinds Resort, a consistently rated Tampa Bay Times Top Workplace! TradeWinds features two destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach.
TradeWinds is seeking a Lifeguard to welcome our guests to the water park, ensuring the safety of all water park guests and rescue any guests as needed, and performing maintenance on all water park equipment on a Top-Ranked US Beach, St Pete Beach!
Responsibilities
* Must possess an active and valid lifeguard certification from a respected source
* Active and valid open-water lifeguard certification, valid CPR certification, and former pool and/or water park experience preferred (Tradewinds can provide the training class for these certifications)
* Must be able to work outside in Florida's hot climate for eight hours a day or more
* Walk/stand for 8 hours or more
* Swim 500 m within 10 minutes
* Safely lift and move objects weighing 60 lbs.-100 lbs.
* Must have open availability, including evenings, weekends and holidays, as they are our busiest times
$26k-31k yearly est. Auto-Apply 34d ago
Convention Services Manager
Highgate Hotels 4.5
Highgate Hotels job in Saint Pete Beach, FL
Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you'll stay at one, play at two - with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you're looking for family fun, a romantic retreat, a group getaway, or anything in between, it's all here at TradeWinds Island Resorts. ****************************************
Overview
Responsible for the management of all aspects and functions of the Convention Services Department in accordance with Hotel standards. Coordinates arrangements and details for clients' functions. Directs, implements and maintains a management philosophy that serves as a guide to Convention Services staff.
Responsibilities
* Anticipate client and individual guest needs associated with execution of event
* Resolve complaints and requests to client satisfaction.
* Maintain complete knowledge of daily scheduled group functions, times, locations, amount of people and specified requirements.
* Review sales and labor costs for previous day; resolve discrepancies with Accounting. Track actuals against budget.
* Manage group room blocks up until contracted "cut off"
* Prepare accurate deposit invoices
* Review Final bill for completeness and accuracy.
* Prepare and distribute, in a timely manner, accurate Banquet event orders.
Qualifications
* Minimum (2) two years of college, degree desirable.
* Excellent written and oral communication skills.
* At least 2 years experience in a similar position in similar operation preferred.
* Experience with Delphi
* Experience with Microsoft Office- particularly Word, Excel, and Powerpoint
* Catering sales experience preferred
* Knowledge of Superior relationship-building skills and able to effectively network.
* Fluency in a foreign language preferred.
$40k-50k yearly est. Auto-Apply 30d ago
Busser
Highgate Hotels 4.5
Highgate Hotels job in Saint Pete Beach, FL
Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you'll stay at one, play at two - with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you're looking for family fun, a romantic retreat, a group getaway, or anything in between, it's all here at TradeWinds Island Resorts. ****************************************
Overview
Follow your passion all the way to paradise at TradeWinds Resort, a Tampa Bay Times Top Workplace for seven years in a row! TradeWinds features two destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach, a Top-Ranked US Beach.
TradeWinds Resort is looking for a Busser to greet guests promptly, remove all dirty dishes from table, and ensure all guest's needs are met!
Responsibilities
* Prepare dining areas before guests are seated
* Decorate tables following proper outlet protocol for Guests arrival
* Place tableware and condiments on tables
* Remove dirty utensils and replenish, as needed
* Clean and reset tables after guests leave
* Maintain health and safety regulations at all kitchen and dining areas
Qualifications
* Food service experience in a resort is preferred
* Must be able to walk and stand for 8 hours or more.
* Safely lift, carry and provide service from trays weighing up to 25 lbs.
* Safely lift and move objects weighing up to 50 lbs.
* Work in Florida's hot climate for 8 hours or more.
* Must have open availability, including evenings, weekends and holidays, as they are our busiest times.
$18k-24k yearly est. Auto-Apply 34d ago
Banquet Bar Supervisor
Highgate Hotels 4.5
Highgate Hotels job in Saint Pete Beach, FL
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you'll stay at one, play at two - with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you're looking for family fun, a romantic retreat, a group getaway, or anything in between, it's all here at TradeWinds Island Resorts. ****************************************
Overview
Follow your passion all the way to paradise at TradeWinds Resort, a consistently rated Tampa Bay Times Top Workplace! TradeWinds features two destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach.
The Banquet Bar supervisor is the leader in all things alcohol/and bar related. The Banquet Bar Supervisor is expected to review BEO's, organize events with leadership, and are responsible for the purchasing and inventory of the banquet bars
Responsibilities
* Reviewing BEO's and forming a master schedule for bartenders and barbacks
* Organizing with the bar team the bar sets for the events
* Purchasing and inventorying all bar products including equipment
* Tracking bar revenue with leadership
* Completing all bar reports such as consumption reports and POS reports
* Participating in mandatory training
* Implementing safety procedures and enforcing company standards
* Creating new ideas to enhance the guest experience
* Looking for ways to drive revenue and also be more cost effective
* Developing beverage menus to help the department evolve
* Holding the team accountable to standards set by leadership
* Participating in team meetings and mandatory hotel meetings
* Enforces food and beverage safety standards
* Maintains the bar storage and keeps the area clean and organized
* Openly communicates with the banquet team as well as other departments
* Helps maintain a positive work environment and promotes comradery within the team.
Qualifications
* Is capable of lifting/pushing a minimum of 25lbs and can work in various weather conditions
* This position requires availability on weekends and holidays.
* Business may require additional hours throughout the work week to accommodate event needs and may require schedule changes and some flexibility in the schedule during high volume and peak season.
* This is an hourly position and requires punching in and out and signing in and out before and after shifts.
* Communication verbally also through email
* Organization and efficiency
* Cleanliness
* Computer skills such as word, excel, power point, POS, and other programs required by the company.
* Bar menu recipes and cocktail experience
* Delegating tasks
* Relationship building and guest satisfaction
* Financial responsibility and understanding
* Well versed with dietary needs and can review ingredients
* Responsible and accountable
* Elevate and Evolve
$30k-51k yearly est. Auto-Apply 18d ago
Activities Supervisor - Events & Group Recreation
Highgate Hotels 4.5
Highgate Hotels job in Saint Pete Beach, FL
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you'll stay at one, play at two - with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you're looking for family fun, a romantic retreat, a group getaway, or anything in between, it's all here at TradeWinds Island Resorts. ****************************************
Overview
Follow your passion all the way to paradise at TradeWinds Resort, a Tampa Bay Times Top Workplace for seven years in a row! TradeWinds features two destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach.
The Activities Supervisor - Events & Group Recreation is responsible for planning, coordinating, and executing engaging recreational events and group experiences that enhance the overall guest experience. This role oversees holiday events, themed activations, birthday parties, and group recreation/team-building programs while supervising frontline staff, vendors, and event logistics. The Supervisor ensures all programs are safe, well-organized, on-brand, and delivered with exceptional service standards.
Responsibilities
* Assist with planning and execute holiday events, seasonal celebrations, themed activations, birthday parties, and group recreation/team-building programs.
* Create and manage run-of-show timelines, staffing plans, and event logistics, ensuring programs are delivered on time, within budget, and to brand standards.
* Facilitate engaging group games, team-building activities, and recreational experiences for diverse ages and group types, adapting programming as needed.
* Supervise, schedule, and train activities staff, leading pre-event briefings and on-site execution.
* Serve as the primary on-site contact for guests, vendors, and internal departments during events.
* Coordinate and manage external vendors, ensure timely arrival, proper setup, and compliance with safety and service standards.
* Deliver exceptional guest service by maintaining high energy, addressing guest needs, and adjusting programming in real time.
* Oversee event setup, breakdown, safety compliance, and inventory of activity supplies and equipment.
* Track attendance, staffing hours, incidents, and basic program metrics; provide feedback and recommendations for continuous improvement.
* Support overall recreation operations and assist other areas during peak periods.
Qualifications
Required
* 1-3 years of experience in recreation, events, hospitality, or group programming
* Experience supervising staff or leading group activities
* Strong communication, organization, and leadership skills
* Ability to manage multiple activities in a fast-paced environment
* High energy, outgoing personality with a passion for guest service
* Availability to work nights, weekends, and holidays based on business needs
Preferred
* Resort, hotel, cruise, or theme park experience
* Experience leading team-building or programs relative
* CPR/First Aid certification (or ability to obtain)
* Familiarity with AV equipment, games, and interactive programming
Physical & Work Environment Requirements
* Ability to stand and walk for extended periods
* Ability to lift up to 30-40 lbs (event and activity equipment)
* Comfortable working indoors and outdoors in varying weather conditions
*
$22k-29k yearly est. Auto-Apply 22d ago
Houseperson
Highgate Hotels 4.5
Highgate Hotels job in Saint Pete Beach, FL
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. *****************
Location
Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you'll stay at one, play at two - with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you're looking for family fun, a romantic retreat, a group getaway, or anything in between, it's all here at TradeWinds Island Resorts. ****************************************
Overview
Follow your passion all the way to paradise at TradeWinds Resort, a Tampa Bay Times Top Workplace for seven years in a row! TradeWinds features two destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach, a Top-Ranked US Beach.
The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, property specific items, etc.).
Responsibilities
* Leans and maintains lobbies, guest corridors and assigned areas of the property.
* Collect dirty linen from Room Attendant carts and deliver laundry for cleaning.
* Supply clean linen to Room Attendants.
* Clean guestrooms as needed.
* Collect and dispose of trash and recycled materials collected by Room Attendants and throughout the hotel.
* Sweep and vacuum carpets.
* Polish furniture and fixtures.
* Make sofa beds upon guest's requests.
* Maintain cleanliness and re-stock all storage rooms with required linen and supplies.
* Assist in laundry room with washing/drying, folding, ironing, and stocking shelves of linen.
* Assist in property/guest room deep clean process and the movement/arrangement of furniture.
* Adhere to company Lost and Found policy and procedures.
* Maintain a clean and safe working environment at all times.
* Report maintenance issues to Executive Housekeeper by completing a work order.
* Perform duties assigned by Executive Housekeeper or Hotel Management Staff, which may include: Room Attendant, Laundry Attendant, and/or Public Areas Attendant duties.
* Responsible for working in a safe and conscientious manner. Adhere to all safety policies and procedures.
* Conduct self in a friendly and attentive manner during all guest encounters.
Qualifications
* High School diploma or equivalent and/or experience in a hotel or a related field preferred.
* Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
* Ability to stand during entire shift.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
$20k-29k yearly est. Auto-Apply 50d ago
Food and Beverage Manager
Highgate Hotels 4.5
Highgate Hotels job in Saint Pete Beach, FL
Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you'll stay at one, play at two - with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you're looking for family fun, a romantic retreat, a group getaway, or anything in between, it's all here at TradeWinds Island Resorts. ****************************************
Overview
Follow your passion all the way to paradise at TradeWinds Resort, a consistently rated Tampa Bay Times Top Workplace! TradeWinds features two destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach.
Tradewinds Island Grand Resort is looking for a Food and Beverage Manager responsible for ensuring exemplary service and perfect plates to each Guest. This is done through coaching, training, leadership and oversight of all day to day outlet operations. To be successful in this role you'll manage day-to-day operations, which includes verifying that the quality, standards and meeting the expectations of the guests on a daily basis, maintaining the operating budget, and verifying that standards and legal obligations are followed. Additional responsibilities includes developing specific goals and plans to prioritize, organize, and accomplish work, with specific focus on daily checklists, guest comment card review and compliance.
Responsibilities
* Oversee all aspects of the daily operation of the outlet.
* Supervise outlet personnel.
* Respond to guest complaints in a timely manner.
* Work with other F&B managers and keep them informed of issues as they arise.
* Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
* Assist in coordinating and monitoring all phases of Loss Prevention in the outlet.
* Prepare and submit required reports in a timely manner.
* Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans.
* Monitor quality of service in F&B outlet.
* Assist in menu planning and preparation.
* Ensure compliance with all local liquor laws, and health and sanitation regulations.
* Ensure compliance with SOP's in all outlets.
* Ensure compliance with requisition procedures.
* Be visible on the floor and assist staff as needed during each meal period.
* Conduct staff performance reviews in accordance with Highgate Hotel standards.
* Ensure the training of employees on SOP's and technical job tasks.
* Be involved in and/or conduct departmental and hotel training.
* Interview candidates for front-of-house F&B positions and follow standards for hiring approvals.
* Complete tip reporting.
* Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards.
* Ensure overall guest satisfaction.
Qualifications
* At least 4 years of restaurant management experience in a full-service structured dining establishment
* Prior experience managing a high volume of staff
* Prior budgetary and profit/loss experience
* Availability to work all shifts, including nights, weekends and holidays.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, including wearing nametags.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to maintain confidentiality of information.
* Perform other duties as requested by management.
* Maintain a warm and friendly demeanor at all times.