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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Annandale, VA | $167,316 | $80.44 |
| 2 | Princeton, NJ | $149,030 | $71.65 |
| 3 | San Antonio, TX | $144,747 | $69.59 |
| 4 | Glenview, IL | $137,155 | $65.94 |
| 5 | Bend, OR | $135,978 | $65.37 |
| 6 | Salt Lake City, UT | $108,384 | $52.11 |
| 7 | Rexburg, ID | $105,773 | $50.85 |
| 8 | Rock Springs, WY | $98,692 | $47.45 |
| 9 | Glen, MS | $97,029 | $46.65 |
| 10 | Charleston, WV | $94,690 | $45.52 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Vice President, Field Operations | $239,430 | $115 | - |
| 2 | President Of Operations | $213,072 | $102 | - |
| 3 | Senior Vice President-Operations | $202,444 | $97 | - |
| 4 | Executive Vice President Of Operations | $197,734 | $95 | - |
| 5 | Vice President Of Global Operations | $189,525 | $91 | - |
| 6 | Operations Vice President | $180,784 | $87 | - |
| 7 | Engineering Production Operations Director | $156,406 | $75 | - |
| 8 | Senior Director, Operations | $152,814 | $73 | - |
| 9 | Executive Director Of Operations | $138,184 | $66 | - |
| 10 | Power Plant Operations Manager | $130,641 | $63 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Fusion Contact Centers, LLC | $126,438 | $61 | - |
| 2 | BCG BrightHouse | $126,395 | $61 | - |
| 3 | Telvista US | $125,477 | $60 | - |
| 4 | Concentrix | $124,709 | $60 | 2 |
| 5 | TRG - The Resource Group | $123,991 | $60 | - |
| 6 | VXI | $119,550 | $57 | 1 |
| 7 | cxLoyalty | $115,835 | $56 | - |
| 8 | Teleperformance USA | $115,061 | $55 | - |
| 9 | Sutherland | $112,814 | $54 | - |
| 10 | SITEL | $110,842 | $53 | - |
| 11 | Focus Services | $110,359 | $53 | - |
| 12 | Alorica | $109,637 | $53 | - |
| 13 | SYKES | $107,453 | $52 | - |
| 14 | Career Connections | $107,231 | $52 | 2 |
| 15 | FCR | $107,067 | $51 | - |
| 16 | APAC Customer Services | $105,614 | $51 | - |
| 17 | Skybridge Americas | $105,278 | $51 | - |
| 18 | Advanced Call Center Technologies | $104,455 | $50 | - |
| 19 | Contact America Inc | $104,002 | $50 | - |
| 20 | teleNetwork | $89,889 | $43 | - |