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What is an inside sales account manager and how to become one
An inside sales account manager sells products or services to customers through phone and email communication. They maintain relationships with existing clients and seek out new business opportunities by identifying and generating potential sales leads. Inside sales account managers work closely with marketing teams and other departments to develop strategies that will increase sales and revenue. The role requires excellent communication and negotiation skills, and a deep understanding of the products or services being sold.
What general advice would you give to an inside sales account manager?
Bill Thorne
Executive Director of the NRF Foundation and Senior Vice President of Communication and Public Affairs of NRF, National Retail Federation
Avg. Salary $60,413
Avg. Salary $59,228
Growth rate 5%
Growth rate 0.3%
American Indian and Alaska Native 0.24%
Asian 4.07%
Black or African American 3.24%
Hispanic or Latino 9.82%
Unknown 4.41%
White 78.23%
Genderfemale 43.40%
male 56.60%
Age - 46American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 46Stress level is manageable
7.1 - high
Complexity level is advanced
7 - challenging
Work life balance is poor
6.4 - fair
What are the pros and cons of being an inside sales account manager?
Pros
Potential for high earnings through commissions
Ability to work remotely or from home
Opportunities for career growth within the company
Access to training and professional development
Ability to work independently and manage own workload
Cons
High-pressure environment with demanding sales targets
Limited face-to-face interaction with clients
Dealing with rejection and disappointment when deals fall through
Limited control over product pricing and offerings
Long hours and potential for working weekends or holidays
Inside sales account manager career paths
Key steps to become an inside sales account manager
Explore inside sales account manager education requirements
Start to develop specific inside sales account manager skills
Skills Percentages Customer Service 15.67% Account Management 9.30% CRM 8.97% PowerPoint 5.38% Salesforce 3.97% Complete relevant inside sales account manager training and internships
Accountants spend an average of 6-12 months on post-employment, on-the-job training. New inside sales account managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an inside sales account manager based on U.S. Bureau of Labor Statistics data and data from real inside sales account manager resumes.Research inside sales account manager duties and responsibilities
- Utilize SalesForce to manage customer activity.
- Manage CRM sales pipeline for management forecasting and proper account and opportunity management.
- Utilize CRM to track all pertinent information relate to the opportunity and effectively manage territory
- Evaluate monthly budgets and territory saturation levels quarterly while managing lease renewals through needs analysis and ROI presentations
Prepare your inside sales account manager resume
When your background is strong enough, you can start writing your inside sales account manager resume.
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Choose from 10+ customizable inside sales account manager resume templates
Build a professional inside sales account manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your inside sales account manager resume.
Apply for inside sales account manager jobs
Now it's time to start searching for an inside sales account manager job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first inside sales account manager job
Are you an inside sales account manager?
Share your story for a free salary report.
Average inside sales account manager salary
The average inside sales account manager salary in the United States is $60,413 per year or $29 per hour. Inside sales account manager salaries range between $40,000 and $90,000 per year.
What am I worth?
How do inside sales account managers rate their job?
Inside sales account manager reviews
Dealing with other professional engineers and managers that show higher levels of integrity when discussing requirements or a problem to solve.
The constant program delays and slow manufactures in support of opportunities that could be won with quicker responses.
Motivating people and helping to create success in each person's day. Honor God serve people in rich people's lives, pursue excellence in service.
Not enough time in each day to get everything accomplished.
Semi-flexible work hours. You have a sales goal and customers to call on in order to achieve said goal, so you have some flexibility of your schedule.
The amount of travel required takes you away from home frequently. If you have a family, being away starts taking a toll on them and work/life balance suffers.
Updated January 8, 2025
