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Installation manager skills for your resume and career
15 installation manager skills for your resume and career
1. Customer Satisfaction
- Established mutually respectful professional relationships with clients and co-workers alike in an effort to achieve the overall goal of customer satisfaction.
- Applied Lean principles to labor intense processes, eliminated wasted steps and redundancies, improved scheduling integrity and increased customer satisfaction.
2. Project Management
- Project Management and Controls Engineering Consulting for troubled San Francisco Metropolitan Transportation Authority Vehicle Computer Aided Dispatch Upgrade Project.
- Gather site requirements, technically review and recommend operational design as it pertains to installation preparedness to Project Management.
3. Safety Standards
- Conducted on-site inspections to evaluate and coach team members regarding quality installations and to ensure adherence to safety standards.
- Managed nightly install work in harsh environment ensuring adherence to Grace corporate and customer safety standards.
4. Windows
Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.
- Participated in the installation of new/retrofit doors and windows and performed exemplary carpentry finish work.
- Communicate with customers to coordinate installation and delivery of Windows and doors.
5. OSHA
- Increased awareness of installers regarding safety which prevented potential OSHA violations and accidents.
- Monitored machine conformance to safety regulations and OSHA requirements.
6. HVAC
- Acquired and executed extensive experience in HVAC operations and maintenance in research laboratories as well as in educational and medical facilities.
- Managed HVAC, plumbing, refrigeration, and refrigeration prefabrication services in the mechanical construction department.
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Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
- Handled contractor payroll including worker's compensation and liability requirements.
- Documented construction activities and maintained payroll system with corporate office.
8. Sub Contractors
A subcontractor works on a contractual basis wherein they perform duties intended only for a particular client or customer. It is done to agree on terms with the contractor and not with a client. Typically, it is a specific type of concentration where they meant to partner with different contractors depending on the project to be implemented.
- Managed sub contractors finalizing termination, troubleshooting and configuring 16 red light cameras.
- Reviewed and approved Purchase Orders for work to be performed and vendor managed both the hotel and the sub contractors.
9. Performance Reviews
Performance reviews refer to the official evaluation of a worker's performance done by the manager. The evaluation then helps the superior identify the worker's strengths and weaknesses and offers valuable feedback to help him overcome his shortcomings. This assessment also helps a worker set a future goal for himself and identify ways to better his future performance. Performance Reviews may be done on a monthly or yearly basis, depending on the company.
- Direct supervision of 6 installation engineers to include conducting performance reviews and evaluations.
- Conducted performance reviews for project managers.
10. Installation Process
Installation process is the procedure to use when connecting something to a system. It may be a computer related item; whether software or hardware or any other installation.
- Negotiated and oversaw installation of contracts to ensure the customer received timely and professional service during the installation process.
- Implemented written copy of company policy for hospital engineering department, clarifying procedures during installation process.
11. Gross Margin
- Provided training for sales representatives, increasing selling accuracy, improved gross margin and correct customer expectations.
- Manage P&L responsibility through job cost control functions, gross margin improvement, work analysis and estimating activities.
12. Service Calls
- Initiated and oversee quality control process eliminating order processing errors and service calls.
- Generated project checklists for total quality control and process management, reducing the amount of return trips and redundant service calls.
13. Direct Reports
- Supervised crew of approximately 13 direct reports.
- Executed daily operation of installation activities for team consisting of 6 to 10 direct reports and 20+ indirect reports.
14. Security Systems
A security system refers to any device that can perform security operations such as surveillance, access control, alarm, or intrusion control in a facility or area through a system of components and multifunctional devices designed to protect people and the property against a variety of hazards including crime, arson, accidents, espionage, sabotage, subversion, and attack. A security system also detects several other threats, including smoke, carbon monoxide poisoning, and water damage.
- Service, support and repair state-of-the-art web based building management and integrated security systems for the NYC/Metropolitan Area.
- Supervised field service and installation personnel focusing on the service and installation of integrated security systems.
15. General Contractors
A general contractor is a person who has the job of overseeing a construction project after a contract has been signed between the property owner and the contractor. A general contractor is also called a direct contractor and provides all of the labor, material, equipment like tools, and transport. Most of the time, a general contractor also hires multiple subcontractors to do all or different parts of the construction work.
- Solicited new installers by cold calling and building relationships with general contractors.
- Cultivated relationships with general contractors and developed mutual support networks.
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List of installation manager skills to add to your resume
The most important skills for an installation manager resume and required skills for an installation manager to have include:
- Customer Satisfaction
- Project Management
- Safety Standards
- Windows
- OSHA
- HVAC
- Payroll
- Sub Contractors
- Performance Reviews
- Installation Process
- Gross Margin
- Service Calls
- Direct Reports
- Security Systems
- General Contractors
- Quality Standards
- Installation Operations
- Installation Projects
- Installation Procedures
- Inventory Control
- PowerPoint
- Troubleshoot
- Structured Cabling
- Control Systems
- Technical Training
- CCTV
- QC
- Retrofit
- Customer Complaints
- Customer Relations
- PC
- RF
- Installation Services
- Customer Issues
- Field Testing
- DOD
- Gross Profit
- QA
- Depot
- Site Surveys
- LAN
- Commercial Buildings
- Well Control
- NEC
- ADT
- PBX
Updated January 8, 2025
