Interfaith Community Services jobs in Escondido, CA - 27 jobs
Case Manager
Interfaith Community Services 3.8
Interfaith Community Services job in Escondido, CA
At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity.
Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually.
If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!
What You'll Do:
In the Case Manager 1 role, you'll provide case management services in assigned program to enrolled clients. The Case Manager is responsible for coordinating and providing comprehensive support services to individuals and/or families to promote stability, self-sufficiency, and overall well-being. This role involves assessing client needs, developing individualized service plans, connecting clients to appropriate community resources, and advocating on their behalf. The Case Manager works collaboratively with clients, service providers, and internal teams to ensure timely access to services while maintaining accurate documentation and compliance with program requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct comprehensive client assessments to identify needs, strengths, barriers, and eligibility for services.
Develop, implement, and regularly update individualized service or care plans in collaboration with clients and interdisciplinary teams
Coordinate and facilitate access to appropriate community resources, benefits, and support services
Provide ongoing case monitoring, follow-up, and support to ensure progress toward established goals
Engage in frequent client contact through scheduled or unscheduled visits, within program outreach, and/or telephonic support
Advocate for clients to ensure equitable access to services and to address systemic or individual barriers
Maintain accurate, timely, and confidential case documentation, including assessments, service plans, progress notes, and required reports, in compliance with agency policies, funding requirements, and applicable regulations
Collaborate with internal staff, external service providers, and community partners to deliver coordinated care
Provide crisis intervention and referrals when clients experience urgent or emergent needs, within the scope of the role
Educate clients on available resources, rights, and responsibilities to promote informed decision-making and self-sufficiency
Participate in team meetings, case conferences, supervision, and required trainings
Comply with all ethical standards, confidentiality laws (e.g., HIPAA, as applicable), and agency policies
Meet productivity, documentation, and performance expectations established by the organization
Perform additional duties as assigned
Requirements
Who You Are:
You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:
Bachelor's degree in social work or related field, required
1 year of work experience in a shelter, social services or nonprofit setting, required
A combination of relevant education and professional experience may be considered in lieu of the stated requirements
Valid CPR, Basic Life Support (BLS) and First Aid certificate/s to be completed within three (3) months of hire
Bilingual (Spanish/English), preferred
SKILLSETS / ADDITIONAL REQUIREMENTS
Ability to manage high-acuity cases and respond calmly and professionally to crisis or emergency situations
Ability to prioritize, multitask, and meet multiple deadlines in fast-paced, high-pressure environments
Strong organizational skills with excellent attention to detail and accuracy
Ability to work independently while exercising sound judgment
Working knowledge of mental health, co-occurring disorders, substance use treatment models, and crisis intervention
Knowledge of adult development and community and social service resources
Excellent written and verbal communication skills
Ability to work effectively within multidisciplinary and collaborative teams
Ability to communicate professionally with a diverse workforce and maintain positive working relationships across all organizational levels
Demonstrates teamwork, cooperation, and a strong sense of urgency
Ability to establish and maintain appropriate professional boundaries with clients
Commitment to maintaining confidentiality of client and employee information
Proficiency in Microsoft Office (Word, Excel, Outlook)
WORKING CONDITIONS / PHYSICAL REQUIREMENTS
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Primarily office-based work environment
Frequent use of computers, phones, and standard office equipment
Regular interaction with staff, clients, and external partners in a professional setting
Ability to remain in a seated position for extended periods, with periodic standing and walking
Ability to perform tasks requiring manual dexterity, including keyboarding, filing, and handling office materials
Ability to occasionally move, lift, carry, push, or pull materials weighing up to 25-30 pounds
Ability to bend, stoop, reach, and grasp as necessary to perform essential job functions
Ability to communicate effectively and exchange information verbally and in writing
Ability to perform essential job functions with or without reasonable accommodation
Location: Onsite/Escondido
Hourly Rate: $24.89-$28.55
Hours: Monday-Friday: 8am-5pm
EMPLOYMENT BENEFITS
· Paid Time Off
· Paid Holidays - 13 scheduled
· Flexible Work Schedules
· Medical, Dental, and Vision Insurance
· AD&D / Group Life Insurance
· Flexible Spending Accounts - Medical and Dependent Care
· Matched 401(k) Retirement Plan
· Early Release Days!
· Work Anniversary Bonuses
· Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
· Employee Assistance Plan (EAP)
· Home Ownership Assistance Program
· Casual Work Environment
· Professional Growth and Career Development Opportunities
Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.
$24.9-28.6 hourly 10d ago
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VITA Assistant
Interfaith Community Services 3.8
Interfaith Community Services job in Escondido, CA
At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity.
Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually.
If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!
What You'll Do:
In the VITA Assistant role, you'll have oversight for their designated Volunteer Income Tax Assistance (VITA) site(s); follow all operating procedures as laid out in the IRS publication 1084. Ensures all tax returns are completed and e-filed in a timely manner, and supports the overall mission of Interfaith Community Services (ICS).
Local travel is required
Oversees the daily operations of the site locations (Oceanside, Vista, Carlsbad, and Poway) and will support at the Escondido office
Reports back to the supervisor on VITA volunteer progress and performance
Adheres to all Quality Site Requirements as shown in IRS publication 1084
Ensures client files are secured, up-to-date, and complete
Assigns a secondary VITA volunteer to quality review tax return; conducts a quality review after the secondary review
Submits all tax returns to the IRS in a timely manner in accordance with IRS VITA standards
Reviews, corrects and resends rejected tax files and pending tax files on a daily basis
Ensures tax returns outside the scope of the VITA program are referred to a paid preparer
Ensures all tax clients complete necessary documents and this information is entered into the designated database system
Complete client exit interviews
All other relevant duties as assigned by the supervisor
Requirements
Who You Are:
You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:
High school diploma or equivalent, required
Bachelor's Degree in Accounting, Social Services, or related field, preferred
1+ years of VITA work experience, preferred
Bilingual (Spanish/English), required
Must hold a valid Advanced Tax Certification within 30 days of hire (per IRS Link and Learn and this training will be provided upon hire)
SKILLSETS / ADDITIONAL REQUIREMENTS:
Ability to establish and maintain professional boundaries with clients
Knowledge of VITA program and familiarity with IRS tax laws and regulations
Demonstrated experience managing multiple deadlines and working effectively under pressure, using independent judgment to produce quality work under time constraints
Demonstrates experience working with a collaborative team
Working Knowledge of MS Office (Word, Excel, and Outlook)
Ability to communicate effectively among a diverse workforce population and maintain sound working relations with all levels within the organization
Work with the spirit of enthusiasm, teamwork, cooperation and a sense of urgency
Maintain a high degree of confidentiality over all matters in the course of business operations, including client and employee information
Ability to multitask in an efficient, thorough, and prioritized manner
Ability to work quickly, accurately and independently • Ability to prioritize work and solve problems
WORKING CONDITIONS / PHYSICAL REQUIREMENTS:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Must be able to perform work in an office setting
Must have the physical ability to sit for long periods of time, stand, walk, and bend on a frequent basis
Occasionally lifts, carries and balances objects weighing up to 30 pounds
May be subjected to adverse conditions, including contact from hostile people
Low to moderate exposure to contagious diseases (hepatitis, HIV, tuberculosis, etc.)
Low to moderate exposure of unpleasant and noxious fumes, odors, dust, temperatures, noise and inclement weather
Pulls and pushes such objects as file drawers, computers and similar office equipment and supplies
Prioritizes and multi-tasks work and projects, requiring good memory, concentration and analytical thinking
Occasionally is required to perform the safe operation of a vehicle, office equipment and machines, and recognize and abate safety hazards within the workplace
Must be able to communicate verbally and in writing frequently with a wide range of people from divergent socio-economic backgrounds and origins
The noise level in the work environment is usually low
*** This is a temporary position that will go through April***
Location: On-site with travel requirements (North County)
Hours:
Full Time: Tues-Fri 7:30am-5:30pm and Sat 8am-12pm
Part Time: Tues, Thurs, and Friday 8am-5pm, Saturday 8am-2pm (no lunch) or Saturday 8am-2:30pm (30 min lunch)
Hourly Rate: $22.00
EMPLOYMENT BENEFITS
Paid Time Off
Paid Holidays - 13 scheduled
Flexible Work Schedules
Medical, Dental, and Vision Insurance
AD&D / Group Life Insurance
Flexible Spending Accounts - Medical and Dependent Care
Matched 401(k) Retirement Plan
Early Release Days!
Work Anniversary Bonuses
Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
Employee Assistance Plan (EAP)
Home Ownership Assistance Program
Casual Work Environment
Professional Growth and Career Development Opportunities
Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities
$22 hourly 5d ago
Program Coordinator
San Diego Youth Services 4.0
San Diego, CA job
Job DescriptionDescription:
ESSENTIAL FUNCTIONS:
1. Ensure the development, implementation, and evaluation of an integrated treatment approach for youth with co-occurring psychiatric and substance disorders and quality trauma informed youth programs that provides culturally and linguistically appropriate services to the underserved students and families. Remain culturally sensitive and respectful to all staff and clients.
2. Provide personnel support to including program-specific orientation, onboarding, and general consultation to direct services staff to ensure contract compliance, and participate in the development of policies and procedures pertaining to personnel. Assist with oversight of staff productivity and service delivery.
-Attend and assist in co-facilitating weekly multi-disciplinary team (MDT) meetings to review and support with group consultation on CAT cases.
-Ensure timely documentation and maintenance of case files in accordance with SDYS policies & procedures and contract compliance.
-Assist Program Manager in meeting contract statement of work requirements through processing data and audit reports minimum twice per month in ETO.
-Assist Program Manager in meeting agency audit and tracking requirements including Monthly Program Numbers and Annual Outcome Reports through Apricot and ETO.
3. Collaborate closely with Program Manager and Clinical Coordinator as part of program leadership including coordinating staff coverage/support, general case consultation, and ensuring implementation of contract requirements.
4. Participate in appropriate agency-wide meetings, cross program collaborative meetings, staff development events, and committees as appropriate.
-Participate in implementing agency's resource development plan as appropriate.
5. Establish and maintain linkage relationships with agencies, organizations, and civic and community groups by participating in community collaborative meeting and outreaches.
-Identify and/or develop community-based resources to provide services to enhance program services, and to support healthy activities necessary for the well-being of service-partner(s).
-Collaboration with Law Enforcement Departments to conduct outreach, gather Diversion referrals, conduct joint interventions, and provide on-site resources.
-Initiate, coordinate, and attend community outreach events to promote program services, strengthen community partnerships, and increase referral sources. Coordinate outreach opportunities with School Administrators, Law Enforcement, and other Community Collaborators, Agencies, and Partners.
6. Maintain a case management caseload proportionate to other job duties.
-Maintain all case documentation, paper files and electronic files on ETO in a timely, accurate and complete manner per contract and SDYS requirements. Include any contacts made with other service providers and family members. a. Evaluate and monitor youth progress per contract's Statement of Work requirements and maintain accurate records including data entry into ETO and Excel spreadsheets.
7. Follow all legal and ethical guidelines pertaining to the treatment of youth and families as per the state and county requirements (e.g. Child Abuse Reporting, Duty to Warn, Confidentiality, Grievance Procedures, Informed Consent, and Serious Incident Reporting) and ensure staff do the same.
8. Other duties as necessary to ensure successful implementation of the program.
SDYS EXPECTATIONS:
Adhere to and uphold the rigorous standards of SDYS as mandated by its mission, purpose, guiding principles and standards of quality.
Maintain confidentiality and privacy standards of service partner protected health information and other applicable information and material in accordance to agency and center policies, and applicable regulations and laws including HIPAA.
Welcome and support SDYS volunteers and assist them in accomplishing their services whenever applicable.
Effectively communicate with people from diverse backgrounds and experiences.
Receive and give supportive feedback to foster equity and inclusion in working relationships.
Recognize, nurture, and learn from strengths in co-workers.
Maintain warm, welcoming and safe work environments.
Possess flexibility to accomplish job responsibilities in several work environments, whether it be from home, on the road, or in an office.
PREFERRED EDUCATION, YEARS OF EXPERIENCE AND QUALIFICATIONS:
Bilingual Preferred (English/Spanish).
Bachelor's Degree in Psychology, Sociology, Criminal Justice, Social Work, or closely related social service field and two years experience in working with adolescents or equivalent knowledge and experience.
Familiar with the Juvenile Justice/Probation and social services systems preferred. Some home-based services experience and knowledge of East and Central County resources is a plus.
Must have organizational and problem-solving skills with demonstrated leadership abilities.
Ability to de-escalate and respond to crises appropriately.
Prefer experience with supervision, training, and scheduling of staff.
Must be willing to develop or possess working knowledge of trauma-informed care and dual diagnosis treatment; experience working in trauma-informed and dual diagnosis programs preferred.
Strong professional oral and written communications skills are a must, as well as, the ability to work with minimal supervision and frequent interruptions, while maintaining a professional demeanor at all times.
Able to work with a multi-disciplinary team in a very diverse setting that serves people of all backgrounds, cultures, and sexual orientations.
Must be computer literate in Microsoft Outlook, Word, and Access.
Ability to obtain and maintain certification in CPR and First Aid.
Must be available to work flexible hours, including some evenings and weekends.
Must have reliable vehicle, relevant auto insurance, a clean driving record, and willing to drive (mileage reimbursement available). Employment offers will be subject to clearances, which include fingerprinting, background checks, TB, and drug testing. Must also be able to obtain clearance to work with the Sheriff Department.
PHYSICAL REQUIREMENTS (If applicable):
Must have ability to bend at the waist, kneel or crouch to assist youth. Must have ability to hear and speak to exchange information and make presentations. Must have ability to lift and carry 20 pounds-lifting materials and equipment for presentations and outreach. Seeing to read, prepare and review a variety of activities and to monitor youth activities. Sitting or standing for extended periods of time. Walking extended lengths to move around campuses and community events. Potential exposure to physical injury from aggressive behavior.
SUPERVISORY RESPONSIBILITIES: This position does have supervisory responsibilities.
Requirements:
$48k-66k yearly est. 5d ago
Resident Behavioral Health Aide
Interfaith Community Services 3.8
Interfaith Community Services job in Escondido, CA
At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity.
Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually.
If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!
What You'll Do:
In the Resident Behavior Health Aide role, you'll be responsible for providing a basic level of general behavioral and psychiatric care to patients who have been discharged from Veterans Affairs (VA) Medical Center, Managed Health Plans, Palomar Hospital and Tri-City Hospital, to achieve a more adaptive level of physical, psychological and social functioning while in the program. Working within a comprehensive team of skilled professionals the Resident Behavioral Health Aide engages with the recuperative care team to get the patient back to self-sufficiency. This position is also responsible for the safe and timely transportation of clients to and from various appointments and ensuring facilities are maintained in a clean and orderly fashion.
Provides behavioral services to patients under the general supervision of registered nurses and other qualified personnel
Observes and assesses patients' physical condition, behavior and responses to treatment and reporting any significant changes to the appropriate supervisor and other appropriate staff members
Performs tasks that are within the scope of his/her education preparation, knowledge, and permitted by the policies and procedures of the Recuperative Care Program
Assists with the coordination of services, including planning, monitoring, documenting and conducting evaluations of services to patients
Utilizes behavioral and physical techniques to prevent injury to patients and other and to ensure a safe and therapeutic environment for clients; responds appropriately to crisis situations
Keeps hallways and common areas clear of debris, wheelchairs, etc.
Ensures facilities are maintained in a clean and orderly fashion
Orients new patients to their room, facility, laundry, cafeteria, etc.
Assists patients with making medical appointments and any transportation necessary
Assist passengers on and off the vehicle, including those with physical limitations
Secure passengers' wheelchairs and assist disabled passengers in and out of the vehicle
Observe traffic laws and regulations
Ensure clients have safely entered the medical facility before leaving
Maintain and update transportation calendar; schedule and select routes and travel times so clients arrive for appointments on time, and are picked up within a reasonable period of time after appointments are completed
Maintain contact with clients and staff for appointment and schedule changes
Maintain order and discipline in the vehicle; retain documentation of maintenance records
Report problematic client behavior or disruption of service to the supervisor
Lock and secure the vehicle when leaving unattended; check to ensure no passengers are still in the vehicle before leaving unattended
Maintain a daily record of mileage and the number of passengers transported
Clean and service the vehicle with fuel; report vehicle deficiencies immediately for repair and maintenance
Ensures the confidentiality of patient information and health records
Participates in all staff meetings and trainings
Perform additional duties as assigned
Requirements
Who You Are:
You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:
High School Diploma or GED, required
Knowledge of the alcohol and other drug recovery field, preferred
Experience working with severely mentally ill, medically fragile, and homeless populations, preferred
SKILLSETS / ADDITIONAL REQUIREMENTS
Ability to establish and maintain professional boundaries with clients
Working knowledge and skills in mental health, co-occurring disorders, substance abuse treatment models, and crisis intervention
Ability to anticipate and react calmly to emergency situations
Ability to identify problems, and research and recommend resolutions
Knowledge of community and social service agencies
Knowledge of adult development
Must have excellent written and verbal communication skills
Must be highly organized and demonstrate attention to detail
Demonstrated experience managing multiple deadlines and working effectively under pressure, using independent judgment to produce quality work under time constraints
Demonstrated experience working with a collaborative team
Working knowledge of MS Office (Word, Excel, and Outlook)
Ability to communicate effectively among a diverse workforce population and maintain sound working relations with all levels within the organization
Work with spirit of enthusiasm, teamwork, cooperation and a sense of urgency
Maintain a high degree of confidentiality over all matters in the course of business operations including client and employee information
Ability to multi-task in an efficient, thorough, and prioritized manner
Ability to work quickly, accurately and independently
Ability to anticipate needs, prioritize work and solve problems
WORKING CONDITIONS / PHYSICAL REQUIREMENTS
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Must be able to perform work in an office setting
Drives frequently during all seasons and is exposed to all weather conditions
May be subjected to adverse conditions, including contact from hostile people
Exposure to contagious diseases (hepatitis, HIV, tuberculous, etc.)
Exposure to unpleasant and noxious fumes, odors, dust, temperatures, noise and inclement weather
Must have the physical ability to sit for long periods of time, stand, walk, bend, kneel on a frequent basis
Occasionally lifts, carries and balances objects weighing up to 30 pounds
Pulls and pushes such objects as file drawers, computers and similar office equipment and supplies
Prioritizes and multi-tasks work and projects requiring good memory, concentration and analytical thinking
Occasionally is required to perform the safe operation of a vehicle, office equipment and machines, and recognize and abate safety hazards within the workplace
Must be able to communicate verbally and in writing frequently with a wide range of people from divergent socio-economic backgrounds and origins
The noise level in the work environment is usually low
Location: Onsite-Escondido
Hours: Morning, PM and NOC Shifts
Hourly Rate: $22.00-$24.83 and $1.00 shift differential for NOC shifts
EMPLOYMENT BENEFITS
· Paid Time Off
· Paid Holidays - 13 scheduled
· Flexible Work Schedules
· Medical, Dental, and Vision Insurance
· AD&D / Group Life Insurance
· Flexible Spending Accounts - Medical and Dependent Care
· Matched 401(k) Retirement Plan
· Early Release Days!
· Work Anniversary Bonuses
· Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
· Employee Assistance Plan (EAP)
· Home Ownership Assistance Program
· Casual Work Environment
· Professional Growth and Career Development Opportunities
Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.
$22-24.8 hourly 6d ago
Licensed Behavioral Health Clinic Program Director
San Diego Youth Services 4.0
San Diego, CA job
Job DescriptionDescription:San Diego Youth ServicesJOB ANNOUNCEMENTLicensed Behavioral Health Clinic Program Director
Do you share our vision
to create a world where all youth have equal opportunities to achieve their goals and make their dreams a reality?
Do you have a passion for helping homeless, runaway and vulnerable youth in San Diego in a trauma informed care environment? Are you a licensed mental health professional (Psychologist, LMFT, LCSW or LPCC) looking for a unique opportunity to both manage and develop a program that provides mental health and support services to at-risk children, adolescents and their families? Then we have the position for you!
The SDYS Mission: Empowering youth to thrive by meeting their basic needs and providing lifelong skills for self-sufficiency and achieving their life ambitions.
The Position: Behavioral Healthcare Program Director in the I CARE Program to be based at Mid-City Youth Center. The ICARE program at SDYS supports youth, up to age 21, who are at risk for or have experienced sex trafficking or other commercial sexual exploitation. ICARE provided services to 129 youth and community training to more than 2,160 individuals during the past year and provides both a mental health clinic and a drop-in center.
Our Agency: San Diego Youth Services has helped improve the lives of more than 780,000 homeless, runaway and vulnerable youth since its beginning in 1970. We provide safe places to live and long-term solutions through shelter, foster homes, community centers and housing to more than 28,000 youth every year at 100+ community and school locations. Through prevention, early intervention and treatment, we also help youth before they need higher levels of care or become homeless.
We emphasize our strong culture of program excellence where we integrate community-oriented grass roots approaches with excellent clinical services and training. SDYS has a staff of approximately 230 employees and 80 volunteers working across San Diego County with an annual budget of approximately $24 million. You can learn more about us at ***********************
Our Finances: We have a solid financial foundation that includes excellent financial management, strong cash reserves and significant real estate assets. We are able to sustain operations by having a diverse stream of funding primarily comprised of local, State and Federal government funding augmented by private foundation grants, corporate sponsors and individual donors plus some earned income.
The Benefits & Perks: SDYS offers a comprehensive benefits package to full time employees that includes generous PTO, personal holidays, health, vision, dental, life insurance, parental leave and a 403(b)-retirement plan with matching contribution. Hybrid remote and flexible work schedules are available based on program and position functions. SDYS is a Public Service Loan Forgiveness (PSLF) employer. Read more about the PSLF program here. We offer, a comprehensive on-going training program, staff & volunteer events, meet up groups, mentorships and a culture of trauma informed care, not just for our youth, but also our staff.
CONTEXT OF THE POSITION
Accountable to Director of Services, this full time, exempt position will oversee the provision of comprehensive quality trauma-informed Specialty Mental Health Services and managing the “ICARE” Clinic and Drop-in Center staff. Responsible for program development and implementation, budget monitoring, overall daily functioning and quality control of services including and not limited to, monitoring county wide referral process, intake assessment and service plans, provide trainings to community partners on Human Trafficking (HT)/ Commercial Sexual Exploitation of Children (CSEC), development and adherence to the Assertive Outreach approach and use of evidence-based practices such as TF-CBT, MI, DBT and Seeking Safety. Ensure overall program is adherent to the San Diego County Children, Youth and Families Behavioral Health Services' Medi-Cal requirements.
Essential functions include:
Provide personnel management to include the hiring, training, supervision, agency goals, and evaluation of core staff, interns and volunteers.
Coordinate and maintain statistical systems for funding source, contract compliance and agency goals accountability to support providing necessary timely reports and statistics/information to funding sources as required as well as agency fiscal department.
Monitor program progress in achieving Statement of Work goals and objectives including and not limited to trauma informed service delivery, productivity and outcome measurements.
In conjunction with the Quality Management Team (QM) ensure that all records meet the current San Diego County documentation standards, billing timelines, Utilization Management process and files are maintained.
Participate in weekly Treatment Team, Clinical Supervision, and all mandated county training, meetings and ensure that staff do the same.
Must maintain good working knowledge of SDYS Policy and Procedure Manual and San Diego County's Outpatient Services Policy and Procedures Manuals and ensure that staff do the same.
Assist in management of contract budget line items related to components that includes monitoring of expenses and processing of appropriate expenditure forms.
Establish and maintain linkage relationships with agencies, organizations, civic and community groups by participating in community collaboratives such as CSEC Steering Committee, HT advisory or other meetings, to collaborate and/or provide trainings on CSEC and Human Trafficking.
Respond to service partners during a crisis or urgent matter, including those that occur outside of normal business operating hours, by implementing and following the on-call procedures whenever the rotation of on-call falls into the scope of responsibilities for the assigned period.
Perform other Duties as assigned or required.
REQUIREMENTS AND QUALIFICATIONS
Licensed as a Psychologist, LMFT, LCSW, or LPCC by the state of California with a minimum of three years of job-related experience, including direct mental health service experience working with at-risk children and adolescents, and their families.
Experience in counseling youth and families providing assessment, crisis intervention and education required.
Have an understanding and value the Youth and Family Partnership models.
Training in or willing to be trained in MI, Seeking Safety, TF-CBT and Family Systems Theory
Knowledge of case coordination and collaboration with multiple agencies and public entities a must. Familiarity with the Children, Youth and Family Health System of Care and Full-Service Partnership requirements.
Demonstrated leadership and problem-solving abilities, creativity, and public speaking preferred. Bilingual (Spanish) preferred.
Familiarity with County Electronic Health Record (SmartCare), Preferred.
Must be willing to develop or possess working knowledge of trauma-informed care and dual diagnosis treatment; experience working in trauma-informed and dual diagnosis programs preferred. Must show a willingness to work flexible hours, including some evenings and weekends.
Must have reliable vehicle, relevant auto insurance, a clean driving record, valid CA driver's license and willing to drive vehicle for job related tasks.
Employment subject to clearances, which include fingerprinting, background checks, driving record and drug testing.
PHYSICAL REQUIREMENTS
The ability to bend at the waist, kneel, or crouch to assist youth.
The ability to communicate information and ideas so others will understand, to exchange accurate information and make presentations.
The ability to lift and carry 20 pounds-lifting furnishing items, materials, and equipment to execute lessons and presentations.
Able to observe details at a close range and interpret the information (such as reading), prepare, and review a variety of documents related to activities of the youth and to be able to monitor youth activities.
Sitting or standing (stationary position) for extended periods of time.
Traversing extended lengths to move around campuses.
Potential exposure to physical injury from aggressive behavior.
SDYS EXPECTATIONS
Adhere to and uphold the rigorous standards of SDYS as mandated by its mission, purpose, guiding principles and standards of quality.
Maintain confidentiality and privacy standards of service partner protected health information and other applicable information and material in accordance with agency and center policies, and applicable regulations and laws including HIPAA.
Welcome and support SDYS volunteers and assist them in accomplishing their services whenever applicable.
Effectively communicate with people from diverse backgrounds and experiences.
Recognize, nurture, and learn from strengths in co-workers.
Maintain warm, welcoming and safe work environments.
Possess flexibility to accomplish job responsibilities in several work environments, whether it be from home, on the road, or in an office.
Salary Range: $87,000 - 89,000/year + $5000 sign on bonus for candidates who are licensed
To apply, please send resume and cover letter through job posting on SDYS website.
Candidates must be able to follow all the guidelines provided by the agency, government, and health authorities to maintain safety and health when the job requires physical presence and/or contact with others during the COVID-19 pandemic, including the submission of proof of vaccination as mandated by the California Public Health Order. The successful candidate will need to submit verification of vaccination or have a valid religious or medical reason not to be vaccinated.
All are welcome at SDYS.
As an organization working to meet the basic needs of youth, create positive connections, help youth develop life skills, and promote overall health and well-being, SDYS believes its practices and actions must reflect the highest level of commitment to access, equity, and social justice.
The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our members invest in their work represents not only part of the SDYS' culture, but the SDYS' reputation and achievements as well. SDYS remains open to feedback from all communities it touches and knows that input from those with direct experience of issues will make the SDYS more effective in achieving its goals.
SDYS is proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Auxiliary aids and services are available upon request to individuals with disabilities. In compliance with the Immigration and Nationality Act as amended, all new employees must verify their eligibility to work in the United States.
Requirements:
$87k-89k yearly 12d ago
Site Supervisor
Interfaith Community Services 3.8
Interfaith Community Services job in Escondido, CA
At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity.
Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually.
If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!
What You'll Do:
In the Site Supervisor role, you'll provide direct support to the assigned program. This position provides direct oversight and support to program staff, ensuring consistent, high-quality service delivery aligned with trauma-informed and harm-reduction principles. Working closely with the Program Manager, the Site Supervisor ensures safe facility operations, provides on-call assistance as needed, supports interdisciplinary coordination, and maintains a professional, client-centered environment to ensure the achievement of program goals and objectives and contribute to program development and enhancement that align with the mission and values of Interfaith Community Services.
CORE DUTIES AND RESPONSIBILITIES:
Support the assigned Program Manager in overseeing the day-to-day operations of one or more assigned programs
Monitor and coordinate program activities, client services, and facility functions to ensure smooth and efficient operations
Ensure service delivery is in alignment with program goals and in compliance with grant and contract requirements
Provide daily supervision, direction, and support to site staff, interns, and volunteers
Provide ongoing coaching, guidance, and professional development opportunities for team members
Support staff in addressing client needs, including referrals, crisis management, case consultation and resource coordination
Maintain a safe, supportive environment by modeling program protocols and ensuring staff adhere to policies
Respond to client incidents and emergencies, including de-escalation and coordination with law enforcement or medical personnel when necessary
Support in facilitating regular staff meetings to promote communication and problem-solving
Ensure site compliance with safety regulations, contractual obligations, and applicable laws, including federal, state, and local requirements
Conduct routine inspections of the facility to meet regulatory standards
Oversee documentation, including incident reports, shift logs, and service delivery records
Provide operational data, reports, and updates to the Program Manager and/or Director as requested
Maintain effective working relationships with community partners, service providers, law enforcement, and other stakeholders
Participate in community meetings, trainings, and collaborative initiatives related to the program's mission
Work with volunteer coordinators to integrate volunteers effectively into site operations
Participate in staff hiring, training, corrective action and performance evaluation processes
Support the assigned Program Manager and/or Director in evaluating program efficiency and effectiveness, workload distribution, and staff assignments
Assist the assigned Program Manager with administrative tasks, data management, and preparation of program reports as needed
Oversee daily facility inspections, safety checks, fire drills, and utility monitoring to meet program, federal, state, and local compliance requirements.
Perform additional duties as assigned by leadership
SUPERVISORY RESPONSIBILITIES:
This position will be responsible for supervising staff within the assigned program. They will provide daily supervision of tasks as well as direction and leadership to team members. They may support the Program Manager in recommending hiring and firing decisions, conducting corrective action as needed, conducting performance evaluations, and identifying and promoting professional development opportunities. Identifies areas where volunteers are needed and works with the assigned Program Manager and Lead Volunteer Coordinator in recruiting new volunteers to help further its capacity to serve clients.
Requirements
Who You Are:
You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:
Bachelor's degree in social work or related field, required
Two (2) or more years of experience working in a Social Services or nonprofit setting, required
Equivalent combination of work experience and education may be considered in lieu of the specified education requirement
Two (2) or more years' experience in a supervisory role or a role with increasing responsibility in behavioral health or social services, preferred
Bilingual (Spanish/English), preferred
SKILLSETS / ADDITIONAL REQUIREMENTS
Ability to manage high-acuity cases and respond calmly and professionally to crisis or emergency situations
Ability to prioritize, multitask, and meet multiple deadlines in fast-paced, high-pressure environments
Strong organizational skills with excellent attention to detail and accuracy
Ability to work independently while exercising sound judgment
Working knowledge of mental health, co-occurring disorders, substance use treatment models, and crisis intervention
Knowledge of adult development and community and social service resources
Excellent written and verbal communication skills
Ability to work effectively within multidisciplinary and collaborative teams
Ability to communicate professionally with a diverse workforce and maintain positive working relationships across all organizational levels
Demonstrates teamwork, cooperation, and a strong sense of urgency
Ability to establish and maintain appropriate professional boundaries with clients
Commitment to maintaining the confidentiality of client and employee information
Proficiency in Microsoft Office (Word, Excel, Outlook)
Demonstrated ability to lead, supervise, and support staff, including scheduling, performance management, and coaching
Strong organizational, communication, and problem-solving skills with the ability to prioritize workloads and ensure program and operational goals are met
Location: Onsite/Escondido
Salary: $70,304-$75,687
Hours: Sunday-Thursday: 12pm-8:30pm
WORKING CONDITIONS / PHYSICAL REQUIREMENTS
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Primarily office-based work environment
Frequent use of computers, phones, and standard office equipment
Regular interaction with staff, clients, and external partners in a professional setting
Ability to remain in a seated position for extended periods, with periodic standing and walking
Ability to perform tasks requiring manual dexterity, including keyboarding, filing, and handling office materials
Ability to occasionally move, lift, carry, push, or pull materials weighing up to 25-30 pounds
Ability to bend, stoop, reach, and grasp as necessary to perform essential job functions
Ability to communicate effectively and exchange information verbally and in writing
Ability to perform essential job functions with or without reasonable accommodation
EMPLOYMENT BENEFITS
Paid Time Off
Paid Holidays - 13 scheduled
Flexible Work Schedules
Medical, Dental, and Vision Insurance
AD&D / Group Life Insurance
Flexible Spending Accounts - Medical and Dependent Care
Matched 401(k) Retirement Plan
Early Release Days!
Work Anniversary Bonuses
Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
Employee Assistance Plan (EAP)
Home Ownership Assistance Program
Casual Work Environment
Professional Growth and Career Development Opportunities
Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.
$70.3k-75.7k yearly 12d ago
Transportation Specialist
Interfaith Community Services 3.8
Interfaith Community Services job in Escondido, CA
At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity.
Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually.
If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!
What You'll Do:
In the Transportation Specialist role, you'll be responsible for providing safe, reliable, and timely transportation services for clients enrolled in one or more of Interfaith's Programs. Working closely with the program management, this position ensures that clients are transported to and from medical appointments, community services, and other program-related destinations in a manner that supports their well-being and recovery.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assist passengers on and off vehicles, including those with physical or mobility limitations
Safely secure passengers' wheelchairs, mobility devices, and other equipment
Provide hands-on assistance for disabled passengers entering and exiting vehicles
Ensure clients have safely entered the medical facility or destination before departing
Maintain order and discipline during transport, using de-escalation techniques as necessary
Report any problematic client behavior, safety concerns, or disruptions in service to a supervisor
Maintain and update the transportation calendar to ensure efficient and timely service
Schedule and select routes and travel times to ensure clients arrive for appointments promptly and are picked up in a reasonable timeframe after appointments
Maintain ongoing communication with clients and staff regarding appointment and schedule changes
Operate vehicles in compliance with all traffic laws, regulations, and safety standards
Lock and secure vehicles when left unattended and check to ensure no passengers remain inside
Conduct pre- and post-trip inspections to identify safety or maintenance issues
Maintain accurate mileage logs, passenger counts, and transportation records
Clean and refuel vehicles; promptly report mechanical issues for repair
Maintain documentation of vehicle maintenance and service records
Support other staff during downtime or between transport shifts as assigned
Participate in all staff meetings, required trainings, and compliance activities
Perform additional tasks as assigned by the program management
Requirements
Who You Are:
You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:
High school diploma or equivalent, required
Valid CA Driver's License, required
Must possess and maintain an acceptable motor vehicle record in accordance with company policy
Valid CPR, Basic Life Support (BLS), and First Aid certificate/s to be completed within three (3) months of hire
Minimum 1 year experience working with severely mentally ill, medically fragile, and homeless populations, preferred
Knowledge of alcohol and other drug recovery fields, preferred
Bilingual (Spanish/English), preferred
SKILLSETS / ADDITIONAL REQUIREMENTS
Ability to safely operate a motor vehicle
Demonstrated ability to apply professional nursing methods and techniques
Strong ability to manage multiple priorities, meet deadlines, and work effectively under pressure in fast-paced environments
Ability to work independently while collaborating effectively within a multidisciplinary team
Excellent written and verbal communication skills with strong attention to detail and organization
Ability to identify problems, conduct research, and recommend effective solutions using sound judgment
Ability to respond professionally and calmly to emergency and crisis situations
Working knowledge of mental health, co-occurring disorders, substance use treatment models, and crisis intervention
Knowledge of adult development and community/social service resources
Ability to establish and maintain professional boundaries and uphold strict confidentiality standards
Proficiency in Microsoft Office applications (Word, Excel, Outlook)
Ability to multitask efficiently, prioritize workload, and complete work accurately and independently
Working knowledge and skills in mental health, co-occurring disorders, substance abuse treatment models, and crisis intervention
WORKING CONDITIONS / PHYSICAL REQUIREMENTS
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions.
Required to safely operate a motor vehicle in compliance with traffic laws, safety regulations, and organizational policies
Work is performed in both indoor and outdoor environments, with regular exposure to varying weather and road conditions
May be exposed to stressful or adverse situations, including heavy traffic or interactions with difficult or hostile individuals
Potential exposure to contagious illnesses, hazardous materials, or bodily fluids, depending on assignment
Requires physical ability to sit for extended periods while driving, as well as stand, walk, bend, and kneel frequently
Ability to occasionally lift, carry, and balance objects weighing up to 50 pounds, including packages, equipment, or medical/mobility equipment
Ability to load, unload, push, and pull materials and equipment associated with driving duties
Requires strong concentration, memory, and situational awareness to prioritize tasks, navigate routes, and ensure safe operation
Ability to recognize, avoid, and report safety hazards related to vehicles, road conditions, and the work environment
Noise level in the work environment is generally moderate, including traffic and vehicle-related noise
Location: Onsite/Escondido
Hourly Rate: $22.00
Hours: Monday-Friday: 7:30am-4:00pm
EMPLOYMENT BENEFITS
Paid Time Off
Paid Holidays - 13 scheduled
Flexible Work Schedules
Medical, Dental, and Vision Insurance
AD&D / Group Life Insurance
Flexible Spending Accounts - Medical and Dependent Care
Matched 401(k) Retirement Plan
Early Release Days!
Work Anniversary Bonuses
Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
Employee Assistance Plan (EAP)
Home Ownership Assistance Program
Casual Work Environment
Professional Growth and Career Development Opportunities
Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.
$22 hourly 12d ago
Donor Database Associate
Interfaith Community Services 3.8
Interfaith Community Services job in Escondido, CA
At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity.
Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually.
If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!
What You'll Do:
In the Donor Database Associate role, you'll work closely with the Development and Executive teams to support fundraising and volunteer engagement efforts. The role is responsible for coordinating and maintaining a wide range of relationships through multiple information and database systems, performing administrative and clerical functions related to donor and volunteer data.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Learn and effectively utilize donor and volunteer database systems; participate in ongoing training and continuing education to maintain and enhance system proficiency.
Track, process, and maintain accurate records of all gifts, including checks, credit cards, online donations, matching gifts, recurring contributions, planned gifts, entity records, electronic fund transfers, stock and brokerage transactions, in-kind gifts, vehicle donations, and payroll deductions.
Process donations and enter gifts into the database in a timely and accurate manner; prepare and distribute memorial and in-honor acknowledgments.
Provide backup support for donor database management by ensuring data integrity, including de-duplication, correcting data entry errors, standardizing formatting, maintaining donor contact information and giving histories, coordinating with the volunteer database, reconciling financial records, and processing National Change of Address (NCOA) updates.
Generate lists and prepare donor, volunteer, and general reports from database systems to support analysis, communications, and mailings.
Assist with mailings, including direct mail campaigns, acknowledgments, and event invitations.
Draft and distribute multipurpose and monthly thank-you letters, requested acknowledgments, and annual giving summaries; complete additional correspondence as needed.
Collaborate with finance and development staff to ensure accuracy, completeness, and reconciliation of donor data and funds raised.
In collaboration with the supervisor, initiate and follow up on contact with prospects and donors, as appropriate.
Perform other related duties as assigned.
Requirements
Who You Are:
You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:
High School Diploma or equivalent, required
1+ years of experience utilizing a data base management system, required
Bachelor's Degree in Business or related field, preferred
SKILLSETS / ADDITIONAL REQUIREMENTS:
Ability to establish and maintain appropriate professional boundaries with clients, donors, and colleagues in accordance with organizational policies.
Knowledge of, or ability to learn, Blackbaud database products and related information systems.
Ability to accurately manage and process large volumes of detailed information.
Effective written and verbal communication skills, including proficiency in spelling and grammar.
Strong organizational skills and attention to detail necessary to perform essential job functions.
Ability to manage multiple tasks and deadlines using sound judgment to meet established expectations.
Ability to work effectively as part of a collaborative team.
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, or the ability to acquire such proficiency.
Ability to communicate effectively with individuals from diverse backgrounds and maintain positive working relationships at all levels of the organization.
Ability to perform job duties in a professional, cooperative, and timely manner.
Ability to maintain confidentiality of sensitive client, donor, and employee information in accordance with applicable laws and organizational policies.
Ability to prioritize, organize, and complete work assignments efficiently and accurately.
Ability to work independently with appropriate supervision.
Ability to identify routine problems and apply appropriate solutions consistent with job responsibilities.
WORKING CONDITIONS / PHYSICAL REQUIREMENTS:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Primarily office-based work environment
Frequent use of computers, phones, and standard office equipment
Regular interaction with staff, clients, and external partners in a professional setting
Ability to remain in a seated position for extended periods, with periodic standing and walking
Ability to perform tasks requiring manual dexterity, including keyboarding, filing, and handling office materials
Ability to occasionally move, lift, carry, push, or pull materials weighing up to 25-30 pounds
Ability to bend, stoop, reach, and grasp as necessary to perform essential job functions
Ability to communicate effectively and exchange information verbally and in writing
Ability to perform essential job functions with or without reasonable accommodation
Location: On-site/Escondido
Hourly Rate: $22.64-$25.97
Hours: Monday-Friday: 8:30am-4:30pm
EMPLOYMENT BENEFITS
Paid Time Off
Paid Holidays - 13 scheduled
Flexible Work Schedules
Medical, Dental, and Vision Insurance
AD&D / Group Life Insurance
Flexible Spending Accounts - Medical and Dependent Care
Matched 401(k) Retirement Plan
Early Release Days!
Work Anniversary Bonuses
Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
Employee Assistance Plan (EAP)
Home Ownership Assistance Program
Casual Work Environment
Professional Growth and Career Development Opportunities
Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.
$22.6-26 hourly 6d ago
Associate Clinical Therapist
Interfaith Community Services 3.8
Interfaith Community Services job in Escondido, CA
Job DescriptionDescription:
At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity.
Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually.
If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!
What You'll Do:
In the Associate Clinical Therapist role, you'll provide professional mental health services, to include case consultation and individual and group psychotherapy; evaluations and assessments, and perform related work as required, supporting the mission of Interfaith Community Services. The Recovery and Wellness Center was created with the vision that all individuals should have an opportunity to pursue wellness and recovery and in turn experience an improved quality of life regardless of their ability to pay. Interfaith will provide a recovery-oriented system of care that is designed to support individuals seeking to recover from substance use disorders and/or cooccurring conditions across their lifespan. The RWC treatment center will include withdrawal management (detox), residential and outpatient treatment services.
Conducts intake assessments; prepares diagnostic evaluations which include obtaining personal, social, emotional, and substance abuse history; determines the cause, nature, and severity of the client's current mental status
Determines medical necessity and level of care placement for Substance Use Disorder treatment services
Develops, evaluates, and implements goal-oriented treatment plans
Provides direct treatment services such as individual, family and group therapy to a difficult and complex client population
Intervenes in crisis situations when a client exhibits acute psychiatric symptoms that present an immediate threat to the client or others
Provides rehabilitative and socialization services to restore and maintain the best possible functional level of clients with chronic psychological impairments
Provides consultation to other staff members on a client's history, mental status, and previous treatment, and on the community resources available for the treatment of a client
Participates in staff review of a case(s); recommends changes in therapeutic techniques, environment, and/or charting to facilitate client recovery
Strictly adheres to participant confidentiality as required by County, State, and Federal (42 CFR) regulations
Assists clients and their families in understanding the nature of their mental or emotional disorder; provides emotional support and information to assist them in identifying external stressors that contribute to the client's problems
Prepares case documentation, progress reports, special reports, proposals, manuals, and correspondence
Performs specialized tasks, including involuntary hospitalization procedures (5150) and Tarasoff assessments
May provide guidance to volunteers and staff
Participates in mental health conferences and local area committees
Services as a consultant or trainer for staff on complex client placement and mental health issues
Recommends when to terminate professional counseling treatment; develops follow-up and/or revised post-treatment techniques and activities
Performs additional duties as assigned
Requirements:
Who You Are:
You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:
Master's Degree in Social Work, Behavioral Health, or related field, required
Must be currently registered with the State of California as Board of Behavioral Sciences (BBS) as an Associate Marriage Family Therapist (AMFT) or Associate Social Worker (ASW) or Associate Professional Clinical Counselor (APCC)
2+ years of experience working in a social service or counseling-related setting, required
Experience working with substance abuse disorders, preferred
SKILLSETS / ADDITIONAL REQUIREMENTS
Ability to establish and maintain professional boundaries with clients
Must have excellent written and verbal communication skills
Experience with ASI and ASAM system and software
Demonstrated experience managing multiple deadlines and working effectively under pressure, using independent judgment to produce quality work under time constraints
Demonstrated experience working with a collaborative team
Demonstrated ability to analyze and interpret quantitative information
Working Knowledge of MS Office (Word, Excel, and Outlook)
Ability to communicate effectively among a diverse workforce population and maintain sound working relations with all levels within the organization.
Work with spirit of enthusiasm, teamwork, cooperation and a sense of urgency.
Maintain a high degree of confidentiality over all matters in the course of business operations including client and employee information.
WORKING CONDITIONS / PHYSICAL REQUIREMENTS
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Must be able to perform work in both indoor and outdoor settings
Must have the physical ability to sit for long periods of time, stand, walk, bend, kneel and uses hands, arms and legs for dexterity and balance on a frequent basis
May be subjected to adverse conditions, including contact from hostile people
Low to moderate exposure to contagious diseases (hepatitis, HIV, tuberculosis, etc.)
Low to moderate exposure of unpleasant and noxious fumes, odors, dust, temperatures, noise and inclement weather
Occasionally lifts, carries and balances objects weighing up to 30 pounds
Pulls and pushes such objects as file drawers, computers and similar office equipment and supplies
Prioritizes and multi-tasks work and projects requiring good memory, concentration and analytical thinking
Occasionally is required to perform the safe operation of a vehicle, office equipment and machines, and recognize and abate safety hazards within the workplace
Must be able to hear, see, including distinction of colors, read and communicate verbally and in writing frequently with a wide range of people from divergent socio-economic backgrounds and origins
The noise level in the work environment is usually low
Location: Onsite/Escondido
Hourly Rate: $35.09-$38.99
Hours: Monday-Friday: 8am-4pm
EMPLOYMENT BENEFITS
· Paid Time Off
· Paid Holidays - 13 scheduled
· Flexible Work Schedules
· Medical, Dental, and Vision Insurance
· AD&D / Group Life Insurance
· Flexible Spending Accounts - Medical and Dependent Care
· Matched 401(k) Retirement Plan
· Early Release Days!
· Work Anniversary Bonuses
· Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
· Employee Assistance Plan (EAP)
· Home Ownership Assistance Program
· Casual Work Environment
· Professional Growth and Career Development Opportunities
Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.
$35.1-39 hourly 8d ago
Licensed Vocational Nurse
Interfaith Community Services 3.8
Interfaith Community Services job in Escondido, CA
At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity.
Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually.
If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!
What You'll Do:
In the Licensed Vocational Nurse role, you'll provide high-touch, community-based recuperative care services to individuals with serious and complex physical health, behavioral health and social service needs who are experiencing homelessness. This role supports clients in achieving or maintaining individual stability and prevent hospital admission or readmission and system disengagement by providing persistent outreach, advocacy, health education and coordination of care across multiple service domains. The LVN focuses on improving functioning, enhancing quality of life, and promoting long-term stability to prevent returning to homelessness.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct daily rounds and assess client health, including checking and recording vital signs
Monitor client progress and report significant changes to the supervising nurse or clinical program manager
Engage in frequent client contact through scheduled or unscheduled visits, in program outreach, and telephonic support-often multiple times per week
Provide weekly medication management, including but not limited to; assistance with organizing medication in pill organizer, ensuring adherence to prescribed regimens, educating clients about medication purpose and potential side effects, assisting with prescription refills
Perform at minimum weekly compliance checks to ensure medication list is present, and boxes are secure, up-to-date, and correctly stocked
Assist patients with blood glucose monitoring and provide instruction in self-administered insulin injections
Assists with basic nursing care, including but not limited to wound care, dressing changes, catheter care and hygiene support as needed
Educate clients on medical conditions, self-care practices, diet, smoking cessation, and treatment compliance
Support clients in achieving health-related goals by teaching disease management and wellness practices
Promote clients' self-determination by establishing individual care goals and educate clients on individual health conditions, medications, and self-care skills
Assist with trainings and educate staff and clients on various medical/health related topics
Provide support to Certified Nursing Assistants (CNAs), interns, and volunteers withing the nursing department
Review patient referrals and determines initial eligibility for services as needed
Maintain accurate and up-to-date patient records, including vitals, medication logs, progress notes, and incident reports
Assist with scheduling medical appointments and coordinating transportation to appointments scheduled as often as needed
Communicate client health changes or concerns to interdisciplinary staff and external healthcare providers
Collaborate with case managers with discharge planning to ensure linkage to medical resources and referrals and facilitate transition to stable or alternate housing
Participate in case reviews, multidisciplinary team meetings, and quality improvement initiatives
Maintain accurate, timely, and confidential documentation in compliance with agency and regulatory standards
Ensure meeting rooms and medical supply areas are prepared and adequately stocked and maintained
Participate in all staff meetings and trainings as requested
Perform additional duties as assigned
Requirements
Who You Are:
You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:
Valid and unrestricted LVN license in the state of California
Minimum of 1 year of clinical nursing experience, required
Valid CPR, Basic Life Support (BLS) and First Aid certificate/s to be completed within three (3) months of hire
Experience in behavioral health, community health, or residential care, preferred.
Experience working with clients who medically fragile or experiencing homelessness, preferred
Bilingual (Spanish/English), preferred
SKILLSETS / ADDITIONAL REQUIREMENTS
Demonstrated ability to apply professional nursing methods and techniques
Strong ability to manage multiple priorities, meet deadlines, and work effectively under pressure in fast-paced environments
Ability to work independently while collaborating effectively within a multidisciplinary team
Excellent written and verbal communication skills with strong attention to detail and organization
Ability to identify problems, conduct research, and recommend effective solutions using sound judgment
Ability to respond professionally and calmly to emergency and crisis situations
Working knowledge of mental health, co-occurring disorders, substance use treatment models, and crisis intervention
Knowledge of adult development and community/social service resources
Ability to establish and maintain professional boundaries and uphold strict confidentiality standards
Proficiency in Microsoft Office applications (Word, Excel, Outlook)
Ability to multitask efficiently, prioritize workload, and complete work accurately and independently
WORKING CONDITIONS / PHYSICAL REQUIREMENTS
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Primarily office-based work environment
Frequent use of computers, phones, and standard office equipment
Regular interaction with staff, clients, and external partners in a professional setting
Ability to remain in a seated position for extended periods, with periodic standing and walking
Ability to perform tasks requiring manual dexterity, including keyboarding, filing, and handling office materials
Ability to occasionally move, lift, carry, push, or pull materials weighing up to 25-30 pounds
Ability to bend, stoop, reach, and grasp as necessary to perform essential job functions
Ability to communicate effectively and exchange information verbally and in writing
Ability to perform essential job functions with or without reasonable accommodation
Potential exposure to contagious diseases, hazardous chemicals, and bodily fluids, requiring adherence to infection control and safety protocols
Location: Onsite/Escondido
Hourly Rate: $30.12-$34.55
Hours: Tuesday-Friday: 10am-6:30pm and Sat: 8am-4:30pm
EMPLOYMENT BENEFITS
Paid Time Off
Paid Holidays - 13 scheduled
Flexible Work Schedules
Medical, Dental, and Vision Insurance
AD&D / Group Life Insurance
Flexible Spending Accounts - Medical and Dependent Care
Matched 401(k) Retirement Plan
Early Release Days!
Work Anniversary Bonuses
Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
Employee Assistance Plan (EAP)
Home Ownership Assistance Program
Casual Work Environment
Professional Growth and Career Development Opportunities
Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.
$30.1-34.6 hourly 12d ago
Homeless Outreach Specialist I
Interfaith Community Services 3.8
Interfaith Community Services job in Escondido, CA
At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity.
Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually.
If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!
What You'll Do:
In the Homeless Outreach Specialist role, you'll provide field-based outreach, short-term crisis intervention, and case management to individuals experiencing homelessness with Substance Use Disorders (SUD) and Serious Mental Illness (SMI). The Homeless Outreach Specialist will provide outreach and short-term case management to the North County region to connect individuals experiencing homelessness to housing, health, and other supportive services. The position will attend and support case conferencing and ensure that clients with ongoing treatment needs are successfully connected with appropriate community-based treatment programs. The position will interact closely with the treatment team of behavioral health clinicians, clients, homeless outreach works, community partners, program leadership and staff.
Conducts outreach and engagement with individuals experiencing homelessness
Identifies, engages and links underserved populations with SUD and behavioral health services
Provides direct services to homeless clients and families, which include: intake, assessment, referrals and case management as well as client advocacy with the goal of supporting self-sufficiency
Outreach teams will employ a regionalized, neighborhood-based model to build collaborative relationships with unhoused individuals as well as community stakeholders
Provides direct services to clients, including short term counseling, crisis intervention, and linkage with longer-term services
Participates in outreach events for the purpose of engagement and client linkage
Participates, when appropriate, in case conferences for clients receiving counseling services
Develops and maintains effective relationships with mental health providers to ensure that clients with ongoing treatment needs are successfully transferred to longer-term services
Maintains accurate records and files and prepares reports as required by funders and agency administration
Enters data into the regional Homeless Management Information Systems (HMIS) client database, the Coordinated Entry System (CES) and/or other electronic data systems as required by funders and Interfaith
Monitors compliance with grant and contract requirements. Makes recommendations to supervisor regarding any program changes needed to meet grant benchmarks
Ensures the confidentiality of client information and health records
Meets regularly with supervisor and participates in agency meetings and staff trainings
Provides trauma-informed and culturally competent client services
Performs additional duties as assigned
Requirements
Who You Are:
You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:
Bachelor's Degree in social services or related field; or equivalent combination of education and experience, required
1+ years of relevant work experience, required
Case Management experience, required
Experience working with severely mentally ill, medically fragile, and homeless populations, preferred
Bilingual (English/Spanish), preferred
SKILLSETS / ADDITIONAL REQUIREMENTS
Must have experience and knowledge of working with disenfranchised individuals, families and cultures
Must have excellent written and verbal communication skills
Demonstrated experience managing multiple deadlines and working effectively under pressure, using independent judgment to produce quality work under time constraints
Demonstrated experience working with a collaborative team to drive successful projects to completion
Demonstrated ability to analyze and interpret quantitative information
Advanced knowledge of Windows operating systems as well as Microsoft Office applications (Word, Excel, Outlook, and PowerPoint)
Ability to communicate effectively among a diverse workforce population and maintain sound working relations with all levels within the organization
Work with spirit of enthusiasm, teamwork, cooperation and a sense of urgency
Maintain a high degree of confidentiality over all matters in the course of business operations including client and employee information
Ability to multi-task in an efficient, thorough, and prioritized manner
Ability to work quickly, accurately and independently
Ability to anticipate needs, prioritize work and solve problems
WORKING CONDITIONS / PHYSICAL REQUIREMENTS
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Must be able to perform work both in a climate-controlled office setting
Must have physical ability to walk outdoors in weather conditions year-round; traveling in the community, parking lots, sidewalks, alleyways and within canyons, freeway underpasses, fence lines along canals and behind private property
Must have the physical ability to sit for long periods of time, stand, walk, bend, and kneel on a frequent basis
May be subjected to adverse conditions, including contact with hostile people
Low to moderate exposure to contagious diseases (hepatitis, HIV, tuberculosis, etc.)
Low to moderate exposure of unpleasant and noxious fumes, odors, dust, temperatures, noise and inclement weather
Occasionally lifts, carries and balances objects weighing up to 30 pounds
Pulls and pushes such objects as file drawers, computers and similar office equipment and supplies
Prioritizes and multi-tasks work and projects requiring good memory, concentration and analytical thinking
Occasionally is required to perform the safe operation of a vehicle, office equipment and machines, and recognize and abate safety hazards within the workplace
Must be able to communicate verbally and in writing frequently with a wide range of people from divergent socio-economic backgrounds and origins
The noise level in the work environment is usually low
Location: Onsite/Escondido
Hourly Rate: $24.89-$28.55
Hours: Monday-Friday: 9am-6pm
EMPLOYMENT BENEFITS
· Paid Time Off
· Paid Holidays - 13 scheduled
· Flexible Work Schedules
· Medical, Dental, and Vision Insurance
· AD&D / Group Life Insurance
· Flexible Spending Accounts - Medical and Dependent Care
· Matched 401(k) Retirement Plan
· Early Release Days!
· Work Anniversary Bonuses
· Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
· Employee Assistance Plan (EAP)
· Home Ownership Assistance Program
· Casual Work Environment
· Professional Growth and Career Development Opportunities
Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.
$24.9-28.6 hourly 6d ago
VITA Assistant
Interfaith Community Services 3.8
Interfaith Community Services job in Escondido, CA
Job DescriptionDescription:
At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity.
Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually.
If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!
What You'll Do:
In the VITA Assistant role, you'll have oversight for their designated Volunteer Income Tax Assistance (VITA) site(s); follow all operating procedures as laid out in the IRS publication 1084. Ensures all tax returns are completed and e-filed in a timely manner, and supports the overall mission of Interfaith Community Services (ICS).
Local travel is required
Oversees the daily operations of the site locations (Oceanside, Vista, Carlsbad, and Poway) and will support at the Escondido office
Reports back to the supervisor on VITA volunteer progress and performance
Adheres to all Quality Site Requirements as shown in IRS publication 1084
Ensures client files are secured, up-to-date, and complete
Assigns a secondary VITA volunteer to quality review tax return; conducts a quality review after the secondary review
Submits all tax returns to the IRS in a timely manner in accordance with IRS VITA standards
Reviews, corrects and resends rejected tax files and pending tax files on a daily basis
Ensures tax returns outside the scope of the VITA program are referred to a paid preparer
Ensures all tax clients complete necessary documents and this information is entered into the designated database system
Complete client exit interviews
All other relevant duties as assigned by the supervisor
Requirements:
Who You Are:
You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:
High school diploma or equivalent, required
Bachelor's Degree in Accounting, Social Services, or related field, preferred
1+ years of VITA work experience, preferred
Bilingual (Spanish/English), required
Must hold a valid Advanced Tax Certification within 30 days of hire (per IRS Link and Learn and this training will be provided upon hire)
SKILLSETS / ADDITIONAL REQUIREMENTS:
Ability to establish and maintain professional boundaries with clients
Knowledge of VITA program and familiarity with IRS tax laws and regulations
Demonstrated experience managing multiple deadlines and working effectively under pressure, using independent judgment to produce quality work under time constraints
Demonstrates experience working with a collaborative team
Working Knowledge of MS Office (Word, Excel, and Outlook)
Ability to communicate effectively among a diverse workforce population and maintain sound working relations with all levels within the organization
Work with the spirit of enthusiasm, teamwork, cooperation and a sense of urgency
Maintain a high degree of confidentiality over all matters in the course of business operations, including client and employee information
Ability to multitask in an efficient, thorough, and prioritized manner
Ability to work quickly, accurately and independently • Ability to prioritize work and solve problems
WORKING CONDITIONS / PHYSICAL REQUIREMENTS:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Must be able to perform work in an office setting
Must have the physical ability to sit for long periods of time, stand, walk, and bend on a frequent basis
Occasionally lifts, carries and balances objects weighing up to 30 pounds
May be subjected to adverse conditions, including contact from hostile people
Low to moderate exposure to contagious diseases (hepatitis, HIV, tuberculosis, etc.)
Low to moderate exposure of unpleasant and noxious fumes, odors, dust, temperatures, noise and inclement weather
Pulls and pushes such objects as file drawers, computers and similar office equipment and supplies
Prioritizes and multi-tasks work and projects, requiring good memory, concentration and analytical thinking
Occasionally is required to perform the safe operation of a vehicle, office equipment and machines, and recognize and abate safety hazards within the workplace
Must be able to communicate verbally and in writing frequently with a wide range of people from divergent socio-economic backgrounds and origins
The noise level in the work environment is usually low
*** This is a temporary position that will go through April***
Location: On-site with travel requirements (North County)
Hours:
Full Time: Tues-Fri 7:30am-5:30pm and Sat 8am-12pm
Part Time: Tues, Thurs, and Friday 8am-5pm, Saturday 8am-2pm (no lunch) or Saturday 8am-2:30pm (30 min lunch)
Hourly Rate: $21.81-$24.23
EMPLOYMENT BENEFITS
Paid Time Off
Paid Holidays - 13 scheduled
Flexible Work Schedules
Medical, Dental, and Vision Insurance
AD&D / Group Life Insurance
Flexible Spending Accounts - Medical and Dependent Care
Matched 401(k) Retirement Plan
Early Release Days!
Work Anniversary Bonuses
Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
Employee Assistance Plan (EAP)
Home Ownership Assistance Program
Casual Work Environment
Professional Growth and Career Development Opportunities
Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.
$21.8-24.2 hourly 9d ago
Resident Behavioral Health Aide
Interfaith Community Services 3.8
Interfaith Community Services job in Escondido, CA
Job DescriptionDescription:
At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity.
Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually.
If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!
What You'll Do:
In the Resident Behavior Health Aide role, you'll be responsible for providing a basic level of general behavioral and psychiatric care to patients who have been discharged from Veterans Affairs (VA) Medical Center, Managed Health Plans, Palomar Hospital and Tri-City Hospital, to achieve a more adaptive level of physical, psychological and social functioning while in the program. Working within a comprehensive team of skilled professionals the Resident Behavioral Health Aide engages with the recuperative care team to get the patient back to self-sufficiency. This position is also responsible for the safe and timely transportation of clients to and from various appointments and ensuring facilities are maintained in a clean and orderly fashion.
Provides behavioral services to patients under the general supervision of registered nurses and other qualified personnel
Observes and assesses patients' physical condition, behavior and responses to treatment and reporting any significant changes to the appropriate supervisor and other appropriate staff members
Performs tasks that are within the scope of his/her education preparation, knowledge, and permitted by the policies and procedures of the Recuperative Care Program
Assists with the coordination of services, including planning, monitoring, documenting and conducting evaluations of services to patients
Utilizes behavioral and physical techniques to prevent injury to patients and other and to ensure a safe and therapeutic environment for clients; responds appropriately to crisis situations
Keeps hallways and common areas clear of debris, wheelchairs, etc.
Ensures facilities are maintained in a clean and orderly fashion
Orients new patients to their room, facility, laundry, cafeteria, etc.
Assists patients with making medical appointments and any transportation necessary
Assist passengers on and off the vehicle, including those with physical limitations
Secure passengers' wheelchairs and assist disabled passengers in and out of the vehicle
Observe traffic laws and regulations
Ensure clients have safely entered the medical facility before leaving
Maintain and update transportation calendar; schedule and select routes and travel times so clients arrive for appointments on time, and are picked up within a reasonable period of time after appointments are completed
Maintain contact with clients and staff for appointment and schedule changes
Maintain order and discipline in the vehicle; retain documentation of maintenance records
Report problematic client behavior or disruption of service to the supervisor
Lock and secure the vehicle when leaving unattended; check to ensure no passengers are still in the vehicle before leaving unattended
Maintain a daily record of mileage and the number of passengers transported
Clean and service the vehicle with fuel; report vehicle deficiencies immediately for repair and maintenance
Ensures the confidentiality of patient information and health records
Participates in all staff meetings and trainings
Perform additional duties as assigned
Requirements:
Who You Are:
You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:
High School Diploma or GED, required
Knowledge of the alcohol and other drug recovery field, preferred
Experience working with severely mentally ill, medically fragile, and homeless populations, preferred
SKILLSETS / ADDITIONAL REQUIREMENTS
Ability to establish and maintain professional boundaries with clients
Working knowledge and skills in mental health, co-occurring disorders, substance abuse treatment models, and crisis intervention
Ability to anticipate and react calmly to emergency situations
Ability to identify problems, and research and recommend resolutions
Knowledge of community and social service agencies
Knowledge of adult development
Must have excellent written and verbal communication skills
Must be highly organized and demonstrate attention to detail
Demonstrated experience managing multiple deadlines and working effectively under pressure, using independent judgment to produce quality work under time constraints
Demonstrated experience working with a collaborative team
Working knowledge of MS Office (Word, Excel, and Outlook)
Ability to communicate effectively among a diverse workforce population and maintain sound working relations with all levels within the organization
Work with spirit of enthusiasm, teamwork, cooperation and a sense of urgency
Maintain a high degree of confidentiality over all matters in the course of business operations including client and employee information
Ability to multi-task in an efficient, thorough, and prioritized manner
Ability to work quickly, accurately and independently
Ability to anticipate needs, prioritize work and solve problems
WORKING CONDITIONS / PHYSICAL REQUIREMENTS
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Must be able to perform work in an office setting
Drives frequently during all seasons and is exposed to all weather conditions
May be subjected to adverse conditions, including contact from hostile people
Exposure to contagious diseases (hepatitis, HIV, tuberculous, etc.)
Exposure to unpleasant and noxious fumes, odors, dust, temperatures, noise and inclement weather
Must have the physical ability to sit for long periods of time, stand, walk, bend, kneel on a frequent basis
Occasionally lifts, carries and balances objects weighing up to 30 pounds
Pulls and pushes such objects as file drawers, computers and similar office equipment and supplies
Prioritizes and multi-tasks work and projects requiring good memory, concentration and analytical thinking
Occasionally is required to perform the safe operation of a vehicle, office equipment and machines, and recognize and abate safety hazards within the workplace
Must be able to communicate verbally and in writing frequently with a wide range of people from divergent socio-economic backgrounds and origins
The noise level in the work environment is usually low
Location: Onsite-Escondido
Hours: Morning, PM and NOC Shifts
Hourly Rate: $22.00-$24.83 and $1.00 shift differential for NOC shifts
EMPLOYMENT BENEFITS
· Paid Time Off
· Paid Holidays - 13 scheduled
· Flexible Work Schedules
· Medical, Dental, and Vision Insurance
· AD&D / Group Life Insurance
· Flexible Spending Accounts - Medical and Dependent Care
· Matched 401(k) Retirement Plan
· Early Release Days!
· Work Anniversary Bonuses
· Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
· Employee Assistance Plan (EAP)
· Home Ownership Assistance Program
· Casual Work Environment
· Professional Growth and Career Development Opportunities
Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.
$22-24.8 hourly 18d ago
Licensed Behavioral Health Clinic Program Director
San Diego Youth Services 4.0
San Diego, CA job
Full-time Description San Diego Youth ServicesJOB ANNOUNCEMENTLicensed Behavioral Health Clinic Program Director
Do you share our vision
to create a world where all youth have equal opportunities to achieve their goals and make their dreams a reality?
Do you have a passion for helping homeless, runaway and vulnerable youth in San Diego in a trauma informed care environment? Are you a licensed mental health professional (Psychologist, LMFT, LCSW or LPCC) looking for a unique opportunity to both manage and develop a program that provides mental health and support services to at-risk children, adolescents and their families? Then we have the position for you!
The SDYS Mission: Empowering youth to thrive by meeting their basic needs and providing lifelong skills for self-sufficiency and achieving their life ambitions.
The Position: Behavioral Healthcare Program Director in the I CARE Program to be based at Mid-City Youth Center. The ICARE program at SDYS supports youth, up to age 21, who are at risk for or have experienced sex trafficking or other commercial sexual exploitation. ICARE provided services to 129 youth and community training to more than 2,160 individuals during the past year and provides both a mental health clinic and a drop-in center.
Our Agency: San Diego Youth Services has helped improve the lives of more than 780,000 homeless, runaway and vulnerable youth since its beginning in 1970. We provide safe places to live and long-term solutions through shelter, foster homes, community centers and housing to more than 28,000 youth every year at 100+ community and school locations. Through prevention, early intervention and treatment, we also help youth before they need higher levels of care or become homeless.
We emphasize our strong culture of program excellence where we integrate community-oriented grass roots approaches with excellent clinical services and training. SDYS has a staff of approximately 230 employees and 80 volunteers working across San Diego County with an annual budget of approximately $24 million. You can learn more about us at ***********************
Our Finances: We have a solid financial foundation that includes excellent financial management, strong cash reserves and significant real estate assets. We are able to sustain operations by having a diverse stream of funding primarily comprised of local, State and Federal government funding augmented by private foundation grants, corporate sponsors and individual donors plus some earned income.
The Benefits & Perks: SDYS offers a comprehensive benefits package to full time employees that includes generous PTO, personal holidays, health, vision, dental, life insurance, parental leave and a 403(b)-retirement plan with matching contribution. Hybrid remote and flexible work schedules are available based on program and position functions. SDYS is a Public Service Loan Forgiveness (PSLF) employer. Read more about the PSLF program here. We offer, a comprehensive on-going training program, staff & volunteer events, meet up groups, mentorships and a culture of trauma informed care, not just for our youth, but also our staff.
CONTEXT OF THE POSITION
Accountable to Director of Services, this full time, exempt position will oversee the provision of comprehensive quality trauma-informed Specialty Mental Health Services and managing the “ICARE” Clinic and Drop-in Center staff. Responsible for program development and implementation, budget monitoring, overall daily functioning and quality control of services including and not limited to, monitoring county wide referral process, intake assessment and service plans, provide trainings to community partners on Human Trafficking (HT)/ Commercial Sexual Exploitation of Children (CSEC), development and adherence to the Assertive Outreach approach and use of evidence-based practices such as TF-CBT, MI, DBT and Seeking Safety. Ensure overall program is adherent to the San Diego County Children, Youth and Families Behavioral Health Services' Medi-Cal requirements.
Essential functions include:
Provide personnel management to include the hiring, training, supervision, agency goals, and evaluation of core staff, interns and volunteers.
Coordinate and maintain statistical systems for funding source, contract compliance and agency goals accountability to support providing necessary timely reports and statistics/information to funding sources as required as well as agency fiscal department.
Monitor program progress in achieving Statement of Work goals and objectives including and not limited to trauma informed service delivery, productivity and outcome measurements.
In conjunction with the Quality Management Team (QM) ensure that all records meet the current San Diego County documentation standards, billing timelines, Utilization Management process and files are maintained.
Participate in weekly Treatment Team, Clinical Supervision, and all mandated county training, meetings and ensure that staff do the same.
Must maintain good working knowledge of SDYS Policy and Procedure Manual and San Diego County's Outpatient Services Policy and Procedures Manuals and ensure that staff do the same.
Assist in management of contract budget line items related to components that includes monitoring of expenses and processing of appropriate expenditure forms.
Establish and maintain linkage relationships with agencies, organizations, civic and community groups by participating in community collaboratives such as CSEC Steering Committee, HT advisory or other meetings, to collaborate and/or provide trainings on CSEC and Human Trafficking.
Respond to service partners during a crisis or urgent matter, including those that occur outside of normal business operating hours, by implementing and following the on-call procedures whenever the rotation of on-call falls into the scope of responsibilities for the assigned period.
Perform other Duties as assigned or required.
REQUIREMENTS AND QUALIFICATIONS
Licensed as a Psychologist, LMFT, LCSW, or LPCC by the state of California with a minimum of three years of job-related experience, including direct mental health service experience working with at-risk children and adolescents, and their families.
Experience in counseling youth and families providing assessment, crisis intervention and education required.
Have an understanding and value the Youth and Family Partnership models.
Training in or willing to be trained in MI, Seeking Safety, TF-CBT and Family Systems Theory
Knowledge of case coordination and collaboration with multiple agencies and public entities a must. Familiarity with the Children, Youth and Family Health System of Care and Full-Service Partnership requirements.
Demonstrated leadership and problem-solving abilities, creativity, and public speaking preferred. Bilingual (Spanish) preferred.
Familiarity with County Electronic Health Record (SmartCare), Preferred.
Must be willing to develop or possess working knowledge of trauma-informed care and dual diagnosis treatment; experience working in trauma-informed and dual diagnosis programs preferred. Must show a willingness to work flexible hours, including some evenings and weekends.
Must have reliable vehicle, relevant auto insurance, a clean driving record, valid CA driver's license and willing to drive vehicle for job related tasks.
Employment subject to clearances, which include fingerprinting, background checks, driving record and drug testing.
PHYSICAL REQUIREMENTS
The ability to bend at the waist, kneel, or crouch to assist youth.
The ability to communicate information and ideas so others will understand, to exchange accurate information and make presentations.
The ability to lift and carry 20 pounds-lifting furnishing items, materials, and equipment to execute lessons and presentations.
Able to observe details at a close range and interpret the information (such as reading), prepare, and review a variety of documents related to activities of the youth and to be able to monitor youth activities.
Sitting or standing (stationary position) for extended periods of time.
Traversing extended lengths to move around campuses.
Potential exposure to physical injury from aggressive behavior.
SDYS EXPECTATIONS
Adhere to and uphold the rigorous standards of SDYS as mandated by its mission, purpose, guiding principles and standards of quality.
Maintain confidentiality and privacy standards of service partner protected health information and other applicable information and material in accordance with agency and center policies, and applicable regulations and laws including HIPAA.
Welcome and support SDYS volunteers and assist them in accomplishing their services whenever applicable.
Effectively communicate with people from diverse backgrounds and experiences.
Recognize, nurture, and learn from strengths in co-workers.
Maintain warm, welcoming and safe work environments.
Possess flexibility to accomplish job responsibilities in several work environments, whether it be from home, on the road, or in an office.
Salary Range: $87,000 - 89,000/year + $5000 sign on bonus for candidates who are licensed
To apply, please send resume and cover letter through job posting on SDYS website.
Candidates must be able to follow all the guidelines provided by the agency, government, and health authorities to maintain safety and health when the job requires physical presence and/or contact with others during the COVID-19 pandemic, including the submission of proof of vaccination as mandated by the California Public Health Order. The successful candidate will need to submit verification of vaccination or have a valid religious or medical reason not to be vaccinated.
All are welcome at SDYS.
As an organization working to meet the basic needs of youth, create positive connections, help youth develop life skills, and promote overall health and well-being, SDYS believes its practices and actions must reflect the highest level of commitment to access, equity, and social justice.
The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our members invest in their work represents not only part of the SDYS' culture, but the SDYS' reputation and achievements as well. SDYS remains open to feedback from all communities it touches and knows that input from those with direct experience of issues will make the SDYS more effective in achieving its goals.
SDYS is proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Auxiliary aids and services are available upon request to individuals with disabilities. In compliance with the Immigration and Nationality Act as amended, all new employees must verify their eligibility to work in the United States.
$87k-89k yearly 5d ago
Site Supervisor
Interfaith Community Services 3.8
Interfaith Community Services job in Escondido, CA
Job DescriptionDescription:
At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity.
Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually.
If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!
What You'll Do:
In the Site Supervisor role, you'll provide direct support to the assigned program. This position provides direct oversight and support to program staff, ensuring consistent, high-quality service delivery aligned with trauma-informed and harm-reduction principles. Working closely with the Program Manager, the Site Supervisor ensures safe facility operations, provides on-call assistance as needed, supports interdisciplinary coordination, and maintains a professional, client-centered environment to ensure the achievement of program goals and objectives and contribute to program development and enhancement that align with the mission and values of Interfaith Community Services.
CORE DUTIES AND RESPONSIBILITIES:
Support the assigned Program Manager in overseeing the day-to-day operations of one or more assigned programs
Monitor and coordinate program activities, client services, and facility functions to ensure smooth and efficient operations
Ensure service delivery is in alignment with program goals and in compliance with grant and contract requirements
Provide daily supervision, direction, and support to site staff, interns, and volunteers
Provide ongoing coaching, guidance, and professional development opportunities for team members
Support staff in addressing client needs, including referrals, crisis management, case consultation and resource coordination
Maintain a safe, supportive environment by modeling program protocols and ensuring staff adhere to policies
Respond to client incidents and emergencies, including de-escalation and coordination with law enforcement or medical personnel when necessary
Support in facilitating regular staff meetings to promote communication and problem-solving
Ensure site compliance with safety regulations, contractual obligations, and applicable laws, including federal, state, and local requirements
Conduct routine inspections of the facility to meet regulatory standards
Oversee documentation, including incident reports, shift logs, and service delivery records
Provide operational data, reports, and updates to the Program Manager and/or Director as requested
Maintain effective working relationships with community partners, service providers, law enforcement, and other stakeholders
Participate in community meetings, trainings, and collaborative initiatives related to the program's mission
Work with volunteer coordinators to integrate volunteers effectively into site operations
Participate in staff hiring, training, corrective action and performance evaluation processes
Support the assigned Program Manager and/or Director in evaluating program efficiency and effectiveness, workload distribution, and staff assignments
Assist the assigned Program Manager with administrative tasks, data management, and preparation of program reports as needed
Oversee daily facility inspections, safety checks, fire drills, and utility monitoring to meet program, federal, state, and local compliance requirements.
Perform additional duties as assigned by leadership
SUPERVISORY RESPONSIBILITIES:
This position will be responsible for supervising staff within the assigned program. They will provide daily supervision of tasks as well as direction and leadership to team members. They may support the Program Manager in recommending hiring and firing decisions, conducting corrective action as needed, conducting performance evaluations, and identifying and promoting professional development opportunities. Identifies areas where volunteers are needed and works with the assigned Program Manager and Lead Volunteer Coordinator in recruiting new volunteers to help further its capacity to serve clients.
Requirements:
Who You Are:
You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:
Bachelor's degree in social work or related field, required
Two (2) or more years of experience working in a Social Services or nonprofit setting, required
Equivalent combination of work experience and education may be considered in lieu of the specified education requirement
Two (2) or more years' experience in a supervisory role or a role with increasing responsibility in behavioral health or social services, preferred
Bilingual (Spanish/English), preferred
SKILLSETS / ADDITIONAL REQUIREMENTS
Ability to manage high-acuity cases and respond calmly and professionally to crisis or emergency situations
Ability to prioritize, multitask, and meet multiple deadlines in fast-paced, high-pressure environments
Strong organizational skills with excellent attention to detail and accuracy
Ability to work independently while exercising sound judgment
Working knowledge of mental health, co-occurring disorders, substance use treatment models, and crisis intervention
Knowledge of adult development and community and social service resources
Excellent written and verbal communication skills
Ability to work effectively within multidisciplinary and collaborative teams
Ability to communicate professionally with a diverse workforce and maintain positive working relationships across all organizational levels
Demonstrates teamwork, cooperation, and a strong sense of urgency
Ability to establish and maintain appropriate professional boundaries with clients
Commitment to maintaining the confidentiality of client and employee information
Proficiency in Microsoft Office (Word, Excel, Outlook)
Demonstrated ability to lead, supervise, and support staff, including scheduling, performance management, and coaching
Strong organizational, communication, and problem-solving skills with the ability to prioritize workloads and ensure program and operational goals are met
Location: Onsite/Escondido
Salary: $70,304-$75,687
Hours: Sunday-Thursday: 12pm-8:30pm
WORKING CONDITIONS / PHYSICAL REQUIREMENTS
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Primarily office-based work environment
Frequent use of computers, phones, and standard office equipment
Regular interaction with staff, clients, and external partners in a professional setting
Ability to remain in a seated position for extended periods, with periodic standing and walking
Ability to perform tasks requiring manual dexterity, including keyboarding, filing, and handling office materials
Ability to occasionally move, lift, carry, push, or pull materials weighing up to 25-30 pounds
Ability to bend, stoop, reach, and grasp as necessary to perform essential job functions
Ability to communicate effectively and exchange information verbally and in writing
Ability to perform essential job functions with or without reasonable accommodation
EMPLOYMENT BENEFITS
Paid Time Off
Paid Holidays - 13 scheduled
Flexible Work Schedules
Medical, Dental, and Vision Insurance
AD&D / Group Life Insurance
Flexible Spending Accounts - Medical and Dependent Care
Matched 401(k) Retirement Plan
Early Release Days!
Work Anniversary Bonuses
Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
Employee Assistance Plan (EAP)
Home Ownership Assistance Program
Casual Work Environment
Professional Growth and Career Development Opportunities
Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.
$70.3k-75.7k yearly 10d ago
Transportation Specialist
Interfaith Community Services 3.8
Interfaith Community Services job in Escondido, CA
Job DescriptionDescription:
At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity.
Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually.
If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!
What You'll Do:
In the Transportation Specialist role, you'll be responsible for providing safe, reliable, and timely transportation services for clients enrolled in one or more of Interfaith's Programs. Working closely with the program management, this position ensures that clients are transported to and from medical appointments, community services, and other program-related destinations in a manner that supports their well-being and recovery.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assist passengers on and off vehicles, including those with physical or mobility limitations
Safely secure passengers' wheelchairs, mobility devices, and other equipment
Provide hands-on assistance for disabled passengers entering and exiting vehicles
Ensure clients have safely entered the medical facility or destination before departing
Maintain order and discipline during transport, using de-escalation techniques as necessary
Report any problematic client behavior, safety concerns, or disruptions in service to a supervisor
Maintain and update the transportation calendar to ensure efficient and timely service
Schedule and select routes and travel times to ensure clients arrive for appointments promptly and are picked up in a reasonable timeframe after appointments
Maintain ongoing communication with clients and staff regarding appointment and schedule changes
Operate vehicles in compliance with all traffic laws, regulations, and safety standards
Lock and secure vehicles when left unattended and check to ensure no passengers remain inside
Conduct pre- and post-trip inspections to identify safety or maintenance issues
Maintain accurate mileage logs, passenger counts, and transportation records
Clean and refuel vehicles; promptly report mechanical issues for repair
Maintain documentation of vehicle maintenance and service records
Support other staff during downtime or between transport shifts as assigned
Participate in all staff meetings, required trainings, and compliance activities
Perform additional tasks as assigned by the program management
Requirements:
Who You Are:
You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:
High school diploma or equivalent, required
Valid CA Driver's License, required
Must possess and maintain an acceptable motor vehicle record in accordance with company policy
Valid CPR, Basic Life Support (BLS), and First Aid certificate/s to be completed within three (3) months of hire
Minimum 1 year experience working with severely mentally ill, medically fragile, and homeless populations, preferred
Knowledge of alcohol and other drug recovery fields, preferred
Bilingual (Spanish/English), preferred
SKILLSETS / ADDITIONAL REQUIREMENTS
Ability to safely operate a motor vehicle
Demonstrated ability to apply professional nursing methods and techniques
Strong ability to manage multiple priorities, meet deadlines, and work effectively under pressure in fast-paced environments
Ability to work independently while collaborating effectively within a multidisciplinary team
Excellent written and verbal communication skills with strong attention to detail and organization
Ability to identify problems, conduct research, and recommend effective solutions using sound judgment
Ability to respond professionally and calmly to emergency and crisis situations
Working knowledge of mental health, co-occurring disorders, substance use treatment models, and crisis intervention
Knowledge of adult development and community/social service resources
Ability to establish and maintain professional boundaries and uphold strict confidentiality standards
Proficiency in Microsoft Office applications (Word, Excel, Outlook)
Ability to multitask efficiently, prioritize workload, and complete work accurately and independently
Working knowledge and skills in mental health, co-occurring disorders, substance abuse treatment models, and crisis intervention
WORKING CONDITIONS / PHYSICAL REQUIREMENTS
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions.
Required to safely operate a motor vehicle in compliance with traffic laws, safety regulations, and organizational policies
Work is performed in both indoor and outdoor environments, with regular exposure to varying weather and road conditions
May be exposed to stressful or adverse situations, including heavy traffic or interactions with difficult or hostile individuals
Potential exposure to contagious illnesses, hazardous materials, or bodily fluids, depending on assignment
Requires physical ability to sit for extended periods while driving, as well as stand, walk, bend, and kneel frequently
Ability to occasionally lift, carry, and balance objects weighing up to 50 pounds, including packages, equipment, or medical/mobility equipment
Ability to load, unload, push, and pull materials and equipment associated with driving duties
Requires strong concentration, memory, and situational awareness to prioritize tasks, navigate routes, and ensure safe operation
Ability to recognize, avoid, and report safety hazards related to vehicles, road conditions, and the work environment
Noise level in the work environment is generally moderate, including traffic and vehicle-related noise
Location: Onsite/Escondido
Hourly Rate: $22.00
Hours: Monday-Friday: 7:30am-4:00pm
EMPLOYMENT BENEFITS
Paid Time Off
Paid Holidays - 13 scheduled
Flexible Work Schedules
Medical, Dental, and Vision Insurance
AD&D / Group Life Insurance
Flexible Spending Accounts - Medical and Dependent Care
Matched 401(k) Retirement Plan
Early Release Days!
Work Anniversary Bonuses
Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
Employee Assistance Plan (EAP)
Home Ownership Assistance Program
Casual Work Environment
Professional Growth and Career Development Opportunities
Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.
$22 hourly 10d ago
Donor Database Associate
Interfaith Community Services 3.8
Interfaith Community Services job in Escondido, CA
Job DescriptionDescription:
At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity.
Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually.
If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!
What You'll Do:
In the Donor Database Associate role, you'll work closely with the Development and Executive teams to support fundraising and volunteer engagement efforts. The role is responsible for coordinating and maintaining a wide range of relationships through multiple information and database systems, performing administrative and clerical functions related to donor and volunteer data.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Learn and effectively utilize donor and volunteer database systems; participate in ongoing training and continuing education to maintain and enhance system proficiency.
Track, process, and maintain accurate records of all gifts, including checks, credit cards, online donations, matching gifts, recurring contributions, planned gifts, entity records, electronic fund transfers, stock and brokerage transactions, in-kind gifts, vehicle donations, and payroll deductions.
Process donations and enter gifts into the database in a timely and accurate manner; prepare and distribute memorial and in-honor acknowledgments.
Provide backup support for donor database management by ensuring data integrity, including de-duplication, correcting data entry errors, standardizing formatting, maintaining donor contact information and giving histories, coordinating with the volunteer database, reconciling financial records, and processing National Change of Address (NCOA) updates.
Generate lists and prepare donor, volunteer, and general reports from database systems to support analysis, communications, and mailings.
Assist with mailings, including direct mail campaigns, acknowledgments, and event invitations.
Draft and distribute multipurpose and monthly thank-you letters, requested acknowledgments, and annual giving summaries; complete additional correspondence as needed.
Collaborate with finance and development staff to ensure accuracy, completeness, and reconciliation of donor data and funds raised.
In collaboration with the supervisor, initiate and follow up on contact with prospects and donors, as appropriate.
Perform other related duties as assigned.
Requirements:
Who You Are:
You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:
High School Diploma or equivalent, required
1+ years of experience utilizing a data base management system, required
Bachelor's Degree in Business or related field, preferred
SKILLSETS / ADDITIONAL REQUIREMENTS:
Ability to establish and maintain appropriate professional boundaries with clients, donors, and colleagues in accordance with organizational policies.
Knowledge of, or ability to learn, Blackbaud database products and related information systems.
Ability to accurately manage and process large volumes of detailed information.
Effective written and verbal communication skills, including proficiency in spelling and grammar.
Strong organizational skills and attention to detail necessary to perform essential job functions.
Ability to manage multiple tasks and deadlines using sound judgment to meet established expectations.
Ability to work effectively as part of a collaborative team.
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, or the ability to acquire such proficiency.
Ability to communicate effectively with individuals from diverse backgrounds and maintain positive working relationships at all levels of the organization.
Ability to perform job duties in a professional, cooperative, and timely manner.
Ability to maintain confidentiality of sensitive client, donor, and employee information in accordance with applicable laws and organizational policies.
Ability to prioritize, organize, and complete work assignments efficiently and accurately.
Ability to work independently with appropriate supervision.
Ability to identify routine problems and apply appropriate solutions consistent with job responsibilities.
WORKING CONDITIONS / PHYSICAL REQUIREMENTS:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Primarily office-based work environment
Frequent use of computers, phones, and standard office equipment
Regular interaction with staff, clients, and external partners in a professional setting
Ability to remain in a seated position for extended periods, with periodic standing and walking
Ability to perform tasks requiring manual dexterity, including keyboarding, filing, and handling office materials
Ability to occasionally move, lift, carry, push, or pull materials weighing up to 25-30 pounds
Ability to bend, stoop, reach, and grasp as necessary to perform essential job functions
Ability to communicate effectively and exchange information verbally and in writing
Ability to perform essential job functions with or without reasonable accommodation
Location: On-site/Escondido
Hourly Rate: $22.64-$25.97
Hours: Monday-Friday: 8:30am-4:30pm
EMPLOYMENT BENEFITS
Paid Time Off
Paid Holidays - 13 scheduled
Flexible Work Schedules
Medical, Dental, and Vision Insurance
AD&D / Group Life Insurance
Flexible Spending Accounts - Medical and Dependent Care
Matched 401(k) Retirement Plan
Early Release Days!
Work Anniversary Bonuses
Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
Employee Assistance Plan (EAP)
Home Ownership Assistance Program
Casual Work Environment
Professional Growth and Career Development Opportunities
Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.
$22.6-26 hourly 9d ago
Resident Coordinator
Interfaith Community Services 3.8
Interfaith Community Services job in Oceanside, CA
At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity.
Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually.
If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!
What You'll Do:
In the Resident Coordinator role, you'll be responsible for maintaining a safe and secure living environment for clients of Interfaith's Grants Per Diem Program. Working alongside a comprehensive team of skilled professionals, the Resident Coordinator engages with case managers and other program team members to support individuals in regaining self-sufficiency.
CORE DUTIES AND RESPONSIBILITIES:
Assist with client intakes, transfers, coordination of services, and discharges.
Acclimate new clients to their living arrangements and orient them to program policies, procedures, and shelter rules.
Monitor resident behavior, interactions, and overall well-being, addressing concerns promptly and professionally.
Respond appropriately to crisis situations, including de-escalation and safety/risk assessments, following established protocols.
Promptly notify supervisors and appropriate staff of problematic behaviors, compliance issues, or safety concerns.
Maintain a drug-, alcohol-, and violence-free environment in accordance with program policies, report any concerns immediately.
Administer First Aid/CPR as needed and follow emergency protocols.
Contact emergency services when necessary and provide accurate, timely information.
Maintain hallways and common areas free of debris, wheelchairs, and other hazards; perform cleaning and sanitizing tasks in absence of janitorial services.
Prepare rooms and beds for new admissions or upon client exit.
Support clients in making and attending appointments, arranging transportation, and coordinating related services.
Provide support in therapeutic activities and interventions within scope of role and program policies.
Accompany clients to appointments for support under the guidance of qualified personnel as needed.
Review and update daily logbooks; brief incoming shift staff on relevant issues.
Accurately record emergencies, disciplinary actions, incidents, and other notable events during shifts.
Escalate operational concerns and client needs to supervisory staff in a timely manner.
Participate in interdisciplinary care meetings, quality improvement initiatives, and all required staff meetings and trainings.
Ensure confidentiality of all client information and records.
Conduct facility safety checks, wellness checks, fire drills, and utility inspections to ensure compliance with federal, state, and local regulations.
Support transportation specialists with vehicle readiness, transportation schedules, and documentation as needed.
Collaborate with other Resident Coordinators to promote a positive and cohesive community.
Perform additional duties as assigned by supervisors.
Requirements
Who You Are: You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:
High school diploma or equivalent, required
Minimum 1 year experience working with severely mentally ill, medically fragile, and homeless populations, preferred
Knowledge of alcohol and other drug recovery fields, preferred
Bilingual (Spanish/English), preferred
SKILLSETS / ADDITIONAL REQUIREMENTS
Ability to establish and maintain professional boundaries with clients
Working knowledge and skills in mental health, co-occurring disorders, substance abuse treatment models, and crisis intervention
Ability to react calmly and professionally to emergency situations
Ability to identify problems, and research and recommend resolutions
Knowledge of community and social service agencies
Knowledge of adult development
Must have excellent written and verbal communication skills
Must be highly organized and demonstrate attention to detail
Demonstrated experience managing multiple deadlines and working effectively under pressure, using independent judgment to produce quality work under time constraints
Demonstrated experience working with a collaborative team
Working knowledge of MS Office (Word, Excel, and Outlook)
Ability to communicate effectively among a diverse workforce population and maintain sound working relations with all levels within the organization
Work with spirit of teamwork, cooperation and a sense of urgency
Maintain a high degree of confidentiality over all matters in the course of business operations including client and employee information
Ability to work on tasks in an efficient, thorough, and prioritized manner
Ability to work quickly, accurately and independently
WORKING CONDITIONS / PHYSICAL REQUIREMENTS
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Must be able to perform work in an office setting
May be subjected to adverse conditions, including contact from hostile people
Potential exposure to contagious diseases, hazardous chemicals, and other hazardous fluids
Must have the physical ability to sit for long periods of time, stand, walk, bend, and kneel on a frequent basis
Occasionally lifts, carries and balances objects weighing up to 30 pounds
Pulls and pushes such objects as file drawers, computers and similar office equipment and supplies
Prioritizes and multi-tasks work and projects, requiring good memory, concentration and analytical thinking
Occasionally is required to perform the safe operation of office equipment and machines, and recognize and abate safety hazards within the workplace
The noise level in the work environment is usually low
Location: Onsite/Oceanside
Hourly Rate: $22.00-$24.83 ($1.00 Shift Differential)
Hours: Saturday and Sunday: 12am-8:30am
EMPLOYMENT BENEFITS
· Paid Time Off
· Paid Holidays - 13 scheduled
· Flexible Work Schedules
· Medical, Dental, and Vision Insurance
· AD&D / Group Life Insurance
· Flexible Spending Accounts - Medical and Dependent Care
· Matched 401(k) Retirement Plan
· Early Release Days!
· Work Anniversary Bonuses
· Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
· Employee Assistance Plan (EAP)
· Home Ownership Assistance Program
· Casual Work Environment
· Professional Growth and Career Development Opportunities
Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.
$22-24.8 hourly 6d ago
Associate Clinical Therapist
Interfaith Community Services 3.8
Interfaith Community Services job in Escondido, CA
At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity.
Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually.
If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!
What You'll Do:
In the Associate Clinical Therapist role, you'll provide professional mental health services, to include case consultation and individual and group psychotherapy; evaluations and assessments, and perform related work as required, supporting the mission of Interfaith Community Services. The Recovery and Wellness Center was created with the vision that all individuals should have an opportunity to pursue wellness and recovery and in turn experience an improved quality of life regardless of their ability to pay. Interfaith will provide a recovery-oriented system of care that is designed to support individuals seeking to recover from substance use disorders and/or cooccurring conditions across their lifespan. The RWC treatment center will include withdrawal management (detox), residential and outpatient treatment services.
Conducts intake assessments; prepares diagnostic evaluations which include obtaining personal, social, emotional, and substance abuse history; determines the cause, nature, and severity of the client's current mental status
Determines medical necessity and level of care placement for Substance Use Disorder treatment services
Develops, evaluates, and implements goal-oriented treatment plans
Provides direct treatment services such as individual, family and group therapy to a difficult and complex client population
Intervenes in crisis situations when a client exhibits acute psychiatric symptoms that present an immediate threat to the client or others
Provides rehabilitative and socialization services to restore and maintain the best possible functional level of clients with chronic psychological impairments
Provides consultation to other staff members on a client's history, mental status, and previous treatment, and on the community resources available for the treatment of a client
Participates in staff review of a case(s); recommends changes in therapeutic techniques, environment, and/or charting to facilitate client recovery
Strictly adheres to participant confidentiality as required by County, State, and Federal (42 CFR) regulations
Assists clients and their families in understanding the nature of their mental or emotional disorder; provides emotional support and information to assist them in identifying external stressors that contribute to the client's problems
Prepares case documentation, progress reports, special reports, proposals, manuals, and correspondence
Performs specialized tasks, including involuntary hospitalization procedures (5150) and Tarasoff assessments
May provide guidance to volunteers and staff
Participates in mental health conferences and local area committees
Services as a consultant or trainer for staff on complex client placement and mental health issues
Recommends when to terminate professional counseling treatment; develops follow-up and/or revised post-treatment techniques and activities
Performs additional duties as assigned
Requirements
Who You Are:
You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:
Master's Degree in Social Work, Behavioral Health, or related field, required
Must be currently registered with the State of California as Board of Behavioral Sciences (BBS) as an Associate Marriage Family Therapist (AMFT) or Associate Social Worker (ASW) or Associate Professional Clinical Counselor (APCC)
2+ years of experience working in a social service or counseling-related setting, required
Experience working with substance abuse disorders, preferred
SKILLSETS / ADDITIONAL REQUIREMENTS
Ability to establish and maintain professional boundaries with clients
Must have excellent written and verbal communication skills
Experience with ASI and ASAM system and software
Demonstrated experience managing multiple deadlines and working effectively under pressure, using independent judgment to produce quality work under time constraints
Demonstrated experience working with a collaborative team
Demonstrated ability to analyze and interpret quantitative information
Working Knowledge of MS Office (Word, Excel, and Outlook)
Ability to communicate effectively among a diverse workforce population and maintain sound working relations with all levels within the organization.
Work with a spirit of enthusiasm, teamwork, cooperation and a sense of urgency.
Maintain a high degree of confidentiality over all matters in the course of business operations, including client and employee information
WORKING CONDITIONS / PHYSICAL REQUIREMENTS
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Must be able to perform work in both indoor and outdoor settings
Must have the physical ability to sit for long periods of time, stand, walk, bend, kneel, and uses hands, arms and legs for dexterity and balance on a frequent basis
May be subjected to adverse conditions, including contact with hostile people
Low to moderate exposure to contagious diseases (hepatitis, HIV, tuberculosis, etc.)
Low to moderate exposure of unpleasant and noxious fumes, odors, dust, temperatures, noise and inclement weather Occasionally lifts, carries and balances objects weighing up to 30 pounds
Pulls and pushes such objects as file drawers, computers and similar office equipment and supplies
Prioritizes and multi-tasks work and projects requiring good memory, concentration and analytical thinking
Occasionally is required to perform the safe operation of a vehicle, office equipment and machines, and recognize and abate safety hazards within the workplace
Must be able to hear, see, including distinction of colors, read and communicate verbally and in writing frequently with a wide range of people from divergent socio-economic backgrounds and origins
The noise level in the work environment is usually low
Location: Onsite/Escondido
Hourly Rate: $30.12-$34.55
Hours: Monday-Friday: 8am-4pm
EMPLOYMENT BENEFITS
· Paid Time Off
· Paid Holidays - 13 scheduled
· Flexible Work Schedules
· Medical, Dental, and Vision Insurance
· AD&D / Group Life Insurance
· Flexible Spending Accounts - Medical and Dependent Care
· Matched 401(k) Retirement Plan
· Early Release Days!
· Work Anniversary Bonuses
· Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
· Employee Assistance Plan (EAP)
· Home Ownership Assistance Program
· Casual Work Environment
· Professional Growth and Career Development Opportunities
Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.
$30.1-34.6 hourly 6d ago
Case Manager I
Interfaith Community Services 3.8
Interfaith Community Services job in Oceanside, CA
At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity.
Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually.
If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!
What You'll Do:
In the Case Manager role, you'll provide case management services in the assigned program to enrolled clients. The Case Manager is responsible for coordinating and providing comprehensive support services to individuals and/or families to promote stability, self-sufficiency, and overall well-being. This role involves assessing client needs, developing individualized service plans, connecting clients to appropriate community resources, and advocating on their behalf. The Case Manager works collaboratively with clients, service providers, and internal teams to ensure timely access to services while maintaining accurate documentation and compliance with program requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct comprehensive client assessments to identify needs, strengths, barriers, and eligibility for services.
Develop, implement, and regularly update individualized service or care plans in collaboration with clients and interdisciplinary teams.
Coordinate and facilitate access to appropriate community resources, benefits, and support services.
Provide ongoing case monitoring, follow-up, and support to ensure progress toward established goals.
Engage in frequent client contact through scheduled or unscheduled visits, within program outreach, and/or telephonic support.
Advocate for clients to ensure equitable access to services and to address systemic or individual barriers.
Maintain accurate, timely, and confidential case documentation, including assessments, service plans, progress notes, and required reports, in compliance with agency policies, funding requirements, and applicable regulations.
Collaborate with internal staff, external service providers, and community partners to deliver coordinated care.
Provide crisis intervention and referrals when clients experience urgent or emergent needs, within the scope of the role.
Educate clients on available resources, rights, and responsibilities to promote informed decision-making and self-sufficiency.
Participate in team meetings, case conferences, supervision, and required trainings.
Comply with all ethical standards, confidentiality laws (e.g., HIPAA, as applicable), and agency policies.
Meet productivity, documentation, and performance expectations established by the organization.
Perform additional duties as assigned
Requirements
Who You Are:
You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:
Bachelor's degree in social work or related field, required
1 year of work experience in a shelter, social services or nonprofit setting, required
A combination of relevant education and professional experience may be considered in lieu of the stated requirements.
Valid CPR, Basic Life Support (BLS) and First Aid certificate/s to be completed within three (3) months of hire
Bilingual (Spanish/English), preferred
SKILLSETS / ADDITIONAL REQUIREMENTS
Ability to manage high-acuity cases and respond calmly and professionally to crisis or emergency situations
Ability to prioritize, multitask, and meet multiple deadlines in fast-paced, high-pressure environments
Strong organizational skills with excellent attention to detail and accuracy
Ability to work independently while exercising sound judgment
Working knowledge of mental health, co-occurring disorders, substance use treatment models, and crisis intervention
Knowledge of adult development and community and social service resources
Excellent written and verbal communication skills
Ability to work effectively within multidisciplinary and collaborative teams
Ability to communicate professionally with a diverse workforce and maintain positive working relationships across all organizational levels
Demonstrates teamwork, cooperation, and a strong sense of urgency
Ability to establish and maintain appropriate professional boundaries with clients
Commitment to maintaining confidentiality of client and employee information
Proficiency in Microsoft Office (Word, Excel, Outlook)
WORKING CONDITIONS / PHYSICAL REQUIREMENTS
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions
Primarily office-based work environment
Frequent use of computers, phones, and standard office equipment
Regular interaction with staff, clients, and external partners in a professional setting
Ability to remain in a seated position for extended periods, with periodic standing and walking
Ability to perform tasks requiring manual dexterity, including keyboarding, filing, and handling office materials
Ability to occasionally move, lift, carry, push, or pull materials weighing up to 25-30 pounds
Ability to bend, stoop, reach, and grasp as necessary to perform essential job functions
Ability to communicate effectively and exchange information verbally and in writing
Ability to perform essential job functions with or without reasonable accommodation
Location: Onsite-Oceanside
Hourly Rate: $24.89-$28.55
Hours: Monday-Friday: 8am-5pm
EMPLOYMENT BENEFITS
· Paid Time Off
· Paid Holidays - 13 scheduled
· Flexible Work Schedules
· Medical, Dental, and Vision Insurance
· AD&D / Group Life Insurance
· Flexible Spending Accounts - Medical and Dependent Care
· Matched 401(k) Retirement Plan
· Early Release Days!
· Work Anniversary Bonuses
· Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
· Employee Assistance Plan (EAP)
· Home Ownership Assistance Program
· Casual Work Environment
· Professional Growth and Career Development Opportunities
Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.
$24.9-28.6 hourly 7d ago
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