International Paper jobs in Rockford, IL - 58 jobs

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Wallace Ave Location Night Shifts - Shift Differential Applies! C Shift: Sunday, Monday, Tuesday, 6pm-6am D Shift: Wednesday, Thursday, Friday, 6pm-6am Job Description Reads work order or follows verbal instructions to ascertain materials to be moved May feed, remove, flex, jog, and stack printed sheets, folded signatures, labels or other in-process product to and from the equipment in the area assigned Loads and unloads materials onto or from pallets, trays, racks, and shelves by hand. May load materials into trucks and installs strapping, bracing, or padding to prevent shifting or damage in transit, using hand tools Conveys materials from storage or work sites to designated area, using hand truck, electric dolly, or other device Counts, weighs, and records number of units of materials moved or handled on daily production sheet Attaches identifying tags or labels to materials or marks information on cases, bales, or other containers Stacks or assembles materials into bundles and bands bundles together, using banding machine and clincher May use automated equipment and/or operate industrial truck or electric hoist to assist in loading or moving materials and products Assist Machine Operator with machines that insert printed matter, such as letters or booklets into folders or envelops May assist Machine Operator in set up and adjusting the machine to operate efficiently Oversee output and notify Machine Operator so adjustments can be made as necessary Assist in paper loading, removing materials and products from machine and equipment, and place them in containers. Inspect materials and products for defects and alerting Machine Operator to ensure conformance to specifications. Clean and maintain work areas to ensure proper functioning and safe work conditions. Share your expertise and help train other employees as assigned Carries out other responsibilities as delegated by management in alignment with evolving business needs Qualifications Good knowledge of general warehouse layout, item identification codes, basic warehouse procedures, and the storage areas in order to be able to place or pull paper stock, signatures and materials in accordance with standard procedures Able to stock, move, arrange, and rotate items in accordance with operating instructions Able to complete appropriate forms relating to stock description, quantity, unit of issue, and the labeling requirements for incoming and outgoing materials Good skill in the use of shrink-wrap and strapping equipment, powered lift equipment, pallet jacks, manual dollies, carts or hand trucks and hand tools used in material handling tasks such as hammers, pliers, strapping and stretch wrapping tools and equipment, tape fasteners, metal band sheers and related equipment May require skill in operating/using forklift truck Requires familiarity with routine operating procedures of equipment which can be set up and operated following a few step by step instructions and the skill to operate the equipment Requires skill to perform minor clerical tasks incidental to the operation of the equipment (e.g., maintain machine operating and maintenance records, write new identification labels for computer tapes, etc.), and skill to perform routine maintenance such as cleaning and lubricating the equipment Ability to identify if improper machine operation and make basic adjustments Blue Crest and/or Kern inserter preferred, however not required. Additional Information All your information will be kept confidential according to EEO guidelines. The pay range for this role at the noted location is $16.41 to $21.63 per hour. The actual rate of pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift, and location. In addition to base salary, depending on the role, overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description Schedule work to run on manufacturing equipment for one or more of the following areas: Prepress, Press, Bindery/Finishing. Review daily production output and make adjustments/updates to daily/weekly forecasted schedules. Move work around as needed while maintaining customer delivery dates. Provide daily reports/updates that are used by the production departments to run work and plan staffing, materials etc. Responsibilities: Review daily/weekly production schedules and sequence/load equipment to run primarily in one of the following areas: Prepress, Press, Bindery/Finishing. Optimize workflow by matching the equipment capabilities closely to the specification of the customer work. Typically plan for equipment and jobs that are a mix of routine to moderately complex in nature. Ensure that preceding requirements needed to begin running a job such as the preflight of the customer files, plating, raw materials, components are in place. Coordinate with the appropriate departments to ensure jobs will be able to run. Review daily production output and make adjustments/updates to daily/weekly schedules. May engage with Planners or management when issues arise and work needs to be moved around to resolve issues. Re-schedule work to different slots/equipment in the event of unplanned situations such as equipment failures, missing components or raw materials etc. Provide daily reports/updates to manufacturing operations so materials and staffing are coordinated with the forecasted workloads and that sales/customer service are updated on customer projects. May verify that materials, staffing, and logistics are in place in time for scheduled production runs. May coordinate with vendors and/or internal resources producing components to ensure that delivery will meet the scheduled run time for the customer project. May perform tasks related to long term planning and building of facility work plans. Performs other related duties and participates in special projects as assigned. Qualifications HS Diplomaor equivalent with 2+ years of relevant administrative/operational support in manufacturing operations or office environment directly related to the duties of the job. Requires very good knowledge of general administrative/manufacturing operations procedures and knowledge of job specific processes to successfully execute and complete the more progressive/complex duties of the job. Ability to follow company policy and understand any rules or regulations governing the work being completed and impact work has on department or company. Must have very good knowledge of technology to include computers and software programs such as MS Office or MAC word processing, spreadsheets or other programs specific to the job in order to complete duties successfully. Requires good knowledge of multiple functions or areas of the business in which there is frequent contact with while completing daily work assignments of the job. Must have very good oral and written communication skills sufficient to explain departmental policy, methods and/or procedures when completing assignments. Requires very good organizational skills sufficient to accomplish work by established deadlines and ability to coordinate phases of work with others. EPS Platform experience preferred. Additional Information All your information will be kept confidential according to EEO guidelines. RRD's current salary range for this role is $48,000 to $70,100 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description * Operate offline and auxiliary binding/finishing/packaging equipment. Set up and adjusts machine and equipment for production runs * Clean, lubricate and maintain machine to ensure its optimum operation. May troubleshoot issues and submit requests for maintenance as needed * May coordinate the assignment of crewmembers and may provide training for new team members Qualifications * Requires knowledge of standard set ups, adjustments and operating characteristics of the equipment and skill to perform standard adjustments and operate the equipment * Ability to set up, operate, and perform basic adjustments to the equipment according to the individual job requirements, operating characteristics, and capabilities of the equipment Additional Information The pay range for this role at the noted location is $17.68 - $25.75 per hour. The actual rate of pay offered may vary based upon, but not limited to education, skills, experience, proficient, performance, shift, and location. In addition to the base salary, depending on the role, the total compensation package may also include a sign-on bonus, overtime, shift differential, call-in and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, and employer/partner discounts. All your information will be kept confidential according to EEO guidelines. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description Maintain organization's production equipment Perform electrical and/or mechanical troubleshooting and repairs in response to equipment errors or failures Repairs and maintains, in accordance with diagrams, sketches, operation manuals, and manufacturer's specifications, machinery and mechanical equipment, such as die cutters, web and sheet-fed presses, inserting machines, folders, conveyor systems, bindery equipment etc. using hand tools, power tools, and precision measuring and testing instruments May repair or reproduce parts using welders or machine tools such as lathes, milling machines, drill presses, surface grinders or other machine shop equipment Must have Bindery ~ Press experience Qualifications Skill in installing, troubleshooting, repairing, overhauling, aligning, testing, and maintaining complex equipment and machinery Advanced knowledge of equipment and machine control bodes in sufficient depth to trace symptoms of equipment malfunction and distinguish mechanical, pneumatic, and hydraulic failures from those which are electrical or electronic Ability to make precise adjustments for alignment, parallelism, and concentricity due to the continuing effects of malfunctions throughout the entire machine or equipment Ability to perform precise measurements of air and fluid pressure and flow, and knowledge of the mechanisms used to convert such readings into measurable units Ability to interpret complex multiview drawings, sketches, wiring diagrams, manufacturers' specifications, and other technical material to isolate malfunctions in such devices as hydraulic pumps and motors, mechanical clamping devices, and electric or hydraulic axis drive and positioning systems Advanced knowledge of construction and assembly techniques and the ability to manufacture replacement parts with complex configurations or assemble unique devices with unusual angular relationships Knowledge of geometry, shop mathematics, and handbook formulas to provide for surfaces with interrelated dimensions and to calculate angles, clearances, fits, pressure, flow, and other parameters of interest Other duties as requested Share your expertise and help train other employees as assigned Additional Information The pay range for this role at the noted location is $29.30 to $42.25 per hour. The actual rate of pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift, and location. In addition to base salary, depending on the role, the total compensation package may also include [a sign-on bonus, overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Join the Smurfit WestRock team in Beloit, WI as a Production Worker! Available Shift(s): 2nd Starting Wage Range: $22.60/hr, with increases to job-specific rate after 90 days probation up to $22.60- $25.10/hr Additional Incentives: * Shift Differentials ($0.55/hr for 2nd shift) + Weekly Pay * Health Insurance (Medical, Dental, Vision) available IMMEDIATELY * Company Paid Life Insurance * Company Paid Short-Term & Long-Term Disability * Paid Lunches and Breaks * 401(k) with Company Contributions (up to 5%) * 11 Paid Holidays and Vacation WITHIN THE FIRST YEAR * Reimbursements for Boots & RX Safety Glasses * Employee Referral Program * Referral Program: $1250 per hourly employee * Tuition Reimbursement Primary duties include: Safely performing a wide range of tasks supporting the manufacturing of corrugated boxes that include stacking product, conducting quality checks, material set-up, and maintaining a clean and organized workspace. The ideal candidate will have a strong commitment to working safe, demonstrated ability to work in a fast-paced environment, a strong desire to learn manufacturing processes and operating complex machinery and have a desire to advance within the company. What you need to succeed: * Ability to operate various machines/equipment safely and follow specific directions * Maintaining a clean work environment * Ability to read a tape measure and have basic math and computer skills. * Ability to work safely and comply with all safety regulations. * Ability to push, pull, bend, squat, life, reach, kneel, and stand for up to 12 hrs a day. * Must be able to push, pull or lift up to 50 lbs on a frequent basis. * Required to work daily overtime, weekend work and various shifts depending on workload. * Other duties as assigned * Manufacturing experience (preferred) however not required - full training provided. * High school diploma or equivalent How you will impact WestRock: * Contribute to a collaborative safety culture that drives results. * Utilize problem solving skills to maintain seamless production. * Provide quality products to ensure an exceptional customer service experience. What we offer: * An attractive salary reflecting skills, competencies, and potential. * Corporate culture based on integrity, respect, accountability, and excellence. * Comprehensive training with numerous learning and development opportunities. * A career with a global packaging company where Safety, Sustainability, and Inclusion are business drivers and foundational elements of the daily work. Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of safety, loyalty, integrity, and respect, we use leading science and technology to move fiber-based packaging forward. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Wallace Ave Location, 2nd Shift: 2pm-10pm Job Description * Operates equipment to move finished product for shipping or storage * Supplies Manufacturing Department with materials as needed * Stages product to be moved or shipped * Racks unused supplies and maintains an inventory of type, amount and location of items * Transports and process manufacturing paper by-products * Empties trash hoppers and performs other housekeeping duties as needed * Performs routine daily inspections on hoist and assures maintenance needs are reported * May include battery service duties such as inspecting, recharging and replacing batteries of electrical leads and battery poles and lubricating truck's moving parts * May include changing LP/Propane * Adheres to and promotes all safety policies and procedures including, but not limited to the proper handling of hazardous waste, lock out-tag out rules and hearing and eye protection policies * Performs other related duties and participates in special projects as assigned * Lifting up to 50 lbs. 4-6 hours and up to 70 lbs max. * Walking/Standing 8 hours. Bending/Stooping 2-3 hours. * Share your expertise and help train other employees as assigned * Carries out other responsibilities as delegated by management in alignment with evolving business needs Qualifications * Must know how high, wide, and long the fork lift truck and its load are, and how much the fork lift truck can lift * Ability to identify how high and wide a doorway and an aisle must be to drive the fork lift truck and its load; how high and wide the shelf, bin, etc., must be to place the load; and how high the load must be lifted to reach the shelf or bin * Knowledge of the layout of the storage area to be able to find and place items without need for detailed instructions * Skilled in moving fork lift trucks about in places where there is very little room to stack or remove loads * Greater knowledge and skill than Hoist Operator 1 in the handling of controls for driving fork lift and/or clamp trucks * Must be skilled in handling controls for starting, stopping, backings, and driving fork lift trucks through narrow aisles in building, up and down ramps, and in and out of railroad cars, trucks, etc.; and, for lifting, lowering, and tilting forks by moving hands, arms, feet, and legs to operate controls * Must be able to recognize whether the fork lift truck is able to lift the load and whether the load is properly balanced Additional Information All your information will be kept confidential according to EEO guidelines. The pay range for this role at the noted location is $17.68 to $25.75 per hour. The actual rate of pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift, and location. In addition to base salary, depending on the role, the total compensation package may also include overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Wallace Ave, St. Charles, IL 2nd (Mon - Fri, 2pm-10pm) Job Description Perform routine but varied clerical duties on the manufacturing floor in accordance with standard procedures Provide clerical support by recording, entering and verifying data from a variety of sources and documents Maintain records; compile standard reports, file, tabulate, and performing routine clerical tasks related to manufacturing Apply knowledge of department policies and procedures, and utilizes a general understanding of other departments' functions May be responsible for data entry, reporting, checking or verifying of information, generation of reports and responding to data requests Responsible for maintaining department files May assist with production planning and special projects Qualifications Minimum of 1 year, preferred 3 years previous related experience Basic knowledge of Microsoft Office applications including Microsoft Excel, Outlook and Word Basic knowledge of Google Applications Preferred previous data entry Previous office experience in a fast-paced environment Organizational skills must be excellent Lifting up to 50 lbs, 4-6 hours Walking/standing, 4-6 hours Bending/stooping, 2-3 hours Additional Information All your information will be kept confidential according to EEO guidelines. The pay range for this role at the noted location is $18.69 - $27.60 / hour. The actual rate of pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift, and location. In addition to base salary, depending on the role, the total compensation package may also include overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Wallace Ave Location C SHIFT: 6PM-6AM - Sunday, Monday, Tuesday Shift Differential Applies! Job Description Operate high speed machines that insert printed matter, such as letters or booklets into folders or envelops Set up and adjust the machine to operate efficiently Oversee and make adjustments as necessary Share your expertise and help train other employees as assigned Carrie out other responsibilities as delegated by management in alignment with evolving business needs Qualifications Requires knowledge of standard set ups, adjustments and operating characteristics of the equipment and skill to perform standard adjustments and operate the equipment Ability to set up, operate, and perform basic adjustments to the equipment according to the individual job requirements, operating characteristics, and capabilities of the equipment Typically, the adjustments performed at this level are routine and the need for such adjustments are readily apparent Must have good eye-hand coordination Strong mechanical aptitude required Ability to communicate in English -read, write, understand Lifting up to 50 lbs, 4-6 hours Walking/standing, 6-7 hours Bending/stooping, 2-3 hours Additional Information All your information will be kept confidential according to EEO guidelines. The pay range for this role at the noted location is $17.68 to $26.55 per hour. The actual rate of pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift, and location. In addition to base salary, depending on the role, the total compensation package may also include overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description Wallace Ave, St. Charles, IL 3rd Shift - Inserting Department Provide instruction and guidance to employees and audit work processes and products to confirm production specifications are met. Maintain positive and effective relationships with employees. Direct employees to the appropriate manager regarding policy questions. Ensure compliance with all safety regulations, quality standard, policies and procedures. Report any problems, potential problems, hazardous situations to management Inspect products and/or shipments to verify conformance to specifications Review and approve machine set ups, production samples, and/or shipments as necessary Identify and report opportunities for continual improvement When necessary, attend production meetings and/or confer with other departments to coordinate production activities Coordinate or perform training for new employees, contract workers, and/or guests to ensure safety, quality, and production requirements are understood. Ensure the “Quality Policy and Objectives” are understood and achieved May provide oversight of work conducted by junior-level staff and/or review/audit work for accuracy May update and maintain shift schedules in the time and attendance system, as well as enter attendance transactions Qualifications High School Diploma or GED preferred 2 or more years of experience in a manufacturing/operations environment Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job Must have proficient knowledge of technology including computers and software programs such as MS Office, MAC word processing, spreadsheets, or other programs specific to the job in order to complete job duties successfully Must have excellent oral and written communication skills to communicate effectively across departments when completing assignments Must have strong organizational skills with the ability to manage deadlines and prioritize workload and make adjustments to meet business needs Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and rarely lift in excess of 50 pounds Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute rate, ratio, and percentages Must be able to communicate and interact with a variety of internal/external customers and/or co-workers at level of detail required to resolve issues Additional Information All your information will be kept confidential according to EEO guidelines. The pay range for this role at the noted location is $26.26 to $34 per hour. The actual rate of pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift, and location. In addition to base salary, depending on the role, the total compensation package may also include overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. 2nd Shift: 2pm - 10pm Wallace Ave Job Description * Perform routine, but varied, clerical duties on the manufacturing floor in accordance with standard procedures * Provide clerical support by recording, entering and verifying data from a variety of sources and documents * Maintain records: compile standard reports, file, tabulate, and perform routine clerical tasks related to manufacturing * Operate machines that automatically addresses, weighs, and ties into bundles printed publications, such as magazines, catalogs, and pamphlets, for mailing according to zip code * Review manufacturing instructions to determine type and size of publication scheduled for mailing * Make adjustments to guides, rollers, loose card insterter, weighing machine, and tying arm, using rule and hand tools * Records production according to customer name and zip code, and machine down time due to malfunctions or lack of work * Processes and ships outgoing small package parcels such as UPS, Federal Express, and DHL * Apply knowledge of department policies and procedures, and utilize a general understanding of other departments and functions * May be responsible for data entry, reporting, checking or verifying of information, generation of reports and responding to data requests * Responsible for maintaining department files * May assist with production planning and special projects Qualifications * Minimum of 1 year, but 3 years preferred, of previous related experience * Basic knowledge of Microsoft Office applications including Microsoft Excel, Outlook and Word * Preferred previous data entry and payroll experience * Previous office experience in a fast-paced environment * Requires a thorough knowledge of equipment set up, adjustment, operating procedures, and a corresponding level of skill to set up, operate, and adjust the equipment * Able to set up, operate, and adjust the equipment, and in addition, diagnose, solve, and correct operating problems affecting the quality and timeliness of the service or product or function * May instruct junior level operators how to complete the required corrective adjustment * Typically, corrective adjustments performed require the operator to consider the symptom(s), possible causes and remedies * Lifting up to 50 lbs, 4-6 hours * Walking/standing, 6-7 hours * Bending/stooping, 2-3 hours Additional Information All your information will be kept confidential according to EEO guidelines. The pay range for this role at the noted location is $18.69 to $26.78 per hour. The actual rate of pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift, and location. In addition to base salary, depending on the role, the total compensation package may also include overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description Monitor quality, output, and productivity. Set up, adjust and operate a variety of auxiliary binding machines containing several cutting heads, control surfaces or other attachments (i.e. inkjet and mailing devices, case making & decorating equipment, folders, cutters, collators, stitchers, drills, binding/gluing machines) Set up automatic bindery machines containing multiple functions and station capabilities (power paper cutters, power collators and gatherers, power folders, power speed binder) which can be electromechanically combined with other equipment and devices to produce a complete bindery and finishing unit that processes printed sheets into final books, catalogs, manuals, directories, magazines or other completed products Inspect equipment for safety issues May operate automatic adhesive binding machines (perfect binders) that contain numerous interrelated process stations that are fed collated sheets or signatures and perform such functions as vibrating, milling, roughening, gluing, covering and delivering or stacking completed books, magazines or catalogs Make needed adjustments to coordinate the multiple work stations on a single machine Direct crew though all aspects of production Monitor quality, output and productivity Qualifications Ability to read and interpret written work orders or other job specifications containing bindery requirements which indicate the number and sequence of machine operations required to complete the work and to maintain dimensional accuracy in accordance with instructions provided; independently makes decisions on the type of equipment to be used Must be able to calculate distances, clearances, and fits in combining machines Skill in using the full range of standard and specialized tools and devices to adjust and maintain the functional accuracy and operating conditions of the bindery machines General knowledge of the more complex bindery machines (i.e. fully automatic binding machines (perfect binders), multiple station collators and multiple folding units, either individually or combined) to perform the full range of standard and specialized folds of printed materials Thorough knowledge of the set up, operating requirements, procedures, capabilities and limitations of one or more bindery machines to perform the full range of standard and specialized folding, collating and cutting of printed materials to complete a combined finishing product Knowledge of the quality and machining requirements of various coated and uncoated types of paper stock Skill in setting up and adjusting machines for finishing operations and to refine such adjustments for the weight, color, machinability and quality of paper stock being used and to prevent machining impressions on the printed materials Additional Information The pay range for this role at the noted location is $20.20 to $27.80 per hour. The actual rate of pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift, and location. In addition to base salary, depending on the role, the total compensation package may also include a sign-on bonus of $X,XXX, overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

This role can be Hybrid. RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description Provide post sales customer contact for inbound order fulfillment of print and print related services and/or kitting. Execute print/kitting/distribution orders from customers received through the online systems or through direct contact with the customer. Responsibilities: * May serve as lead service professional on behalf of customer and internal RRD stakeholders, participating or leading client meetings or client business reviews. * Provide all necessary support to sales/customer responding to client inquiries and requests received through various communication modes; Handle customer concerns/issues as needed in a timely manner (i.e. dispute management, invoice reconciliation, etc); Provide proof of delivery, and order status upon request. * Engage internal and external customers to gather job requirements and translate customer requirements into detailed manufacturing/kitting instructions and shipping/postal instructions for disposition of customers standard and complex products. * Lead efforts to provide process documentation, workflows and job aids for internal and external purposes. * May make suggestions regarding workflow/process improvements to proposed jobs to maximize the benefits to both the customer and the company. * Provide quality review of your own work and for other client care staff to ensure all information is accounted for and accurate before commencement of production. * Process orders and change notices (also includes obtaining delivery commitments and special freight quotes) in related systems as required, ensuring job instructions are verified (including pricing and quotes) in the various manufacturing systems. * Perform pricing/generate quotes. * Verify composition or perform copy prep as needed for order processing purposes. * Manage, client inventory item maintenance in applicable systems, producing and analyzing reports. * Coordinate all corrections and/or changes that occur during work-in process through written and/or verbal instructions. * May train and mentor other client care staff members. * Lead Corrective Action process on behalf of sales/customer including investigative root cause and actionable improvements. * May make recommendations to management regarding appropriate response to issues in the best interest of the customer and company. * Data entry responsibilities, setting up new items and managing current inventories. * Act as a communication link between external customer and all internal departments. * Performs other related duties and participates in special projects as assigned. Qualifications * HS diploma or equivalent with 3+ years of relevant administrative/operational support in manufacturing operations or office environment directly related to the duties of the job. * May possess additional education certification in this level. * Requires excellent knowledge of functional area(s) related to the job or good knowledge related to a professional field of work. * Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job. * May provide oversight of work conducted by junior level staff and/or review/audit work for accuracy. * Must have advanced knowledge of technology to include computers and software programs such as MS Office or MAC word processing, spreadsheets or other programs specific to the job in order to complete job duties successfully. Must have excellent oral and written communication skills to communicate effectively across departments when completing assignments. * Must have strong organizational skills with ability to manage deadlines and prioritize workload and make adjustment to meet business needs. * Must be able to work weekends and holidays. Additional Information All your information will be kept confidential according to EEO guidelines. The national pay range for this role is $39,100 to $54,700 / year. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description Responsibilities: Set up, adjust and operate Folder Gluers producing Folding Cartons Inspect equipment for safety issues May operate automatic adhesive binding machines (perfect binders) that contain numerous interrelated process stations that are fed collated sheets or signatures and perform such functions as vibrating, milling, roughening, gluing, covering and delivering or stacking completed books, magazines or catalogs Make needed adjustments to coordinate the multiple work stations on a single machine Direct crew though all aspects of production Monitor quality, output and productivity Share your expertise and help train other employees as assigned Qualifications Preferably with equipment like Bobst or Bobst Vision, but not strictly required. Thorough knowledge of the set up, adjustment, procedures, capabilities and limitations of equipment to perform the full range of standard and specialized binding, folding, collating, and cutting of printed materials to complete a finished product Comprehensive knowledge of machinability of different paper weights, sizes, kinds and colors so as to be able to identify paper conditions (i.e. excessive moisture or curling that frequently requires additional machine adjustment) Ability to use the full range of standard and specialized tools and devices to adjust and maintain the functional accuracy and operating conditions of the bindery machines Skill in making difficult adjustments to powered machines using hand tools (i.e. wrenches, screwdrivers, punches, knives) as well as more specialized hand tools, usually furnished by the machine manufacturer Skill in operating complicated bindery equipment such as folders, cutters, collators, stitchers, drills, binding/gluing machines Ability to read and interpret written work which indicates the number and sequence of machine operations required to complete the work and maintain dimensional accuracy in accordance with instructions provided Additional Information All your information will be kept confidential according to EEO guidelines. The pay range for this role at the noted location is $26.25 to $34.00 per hour. The actual rate of pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift, and location. In addition to base salary, depending on the role, the total compensation package may also include: overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts. RRD is an Equal Opportunity Employer, including disability/veterans

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description Responsibilities: * May feed, remove, flex, jog, and stack printed sheets, folded signatures, labels or other in-process product to and from the equipment in the area assigned * Load and unloads materials onto pallets, trays, racks, and shelves by hand * May load materials into trucks and installs strapping, bracing, or padding to prevent shifting or damage in transit, using hand tools * Conveys materials from storage or work sites to designated area, using hand truck, electric dolly, or other device * Counts, weighs, and records number of units of materials moved or handled on daily production sheet * Attaches identifying tags or labels to materials or marks information on cases, bales, or other containers * Stacks or assembles materials into bundles and bands bundles together, using banding machine and clincher May occasionally use automated equipment and/or operate industrial truck or electric hoist to assist in loading or moving materials and products Qualifications * Basic knowledge of general warehouse layout, item identification codes, basic knowledge of warehouse procedures and familiarity with the storage areas in order to be able to place or pull paper stock, signatures and materials in accordance with standard procedures * Able to stock, move, arrange, and rotate items in accordance with operating instructions or under guidance of a higher level employee * Basic knowledge of shrink-wrap equipment * Able to complete appropriate forms relating to stock description, quantity, unit of issue, and the labeling requirements for incoming and outgoing materials * Basic skill in the use of shrink-wrap or strapping equipment, manual dollies, pallet jacks, carts or hand trucks and hand tools used in material handling tasks such as hammers, pliers, strapping and stretch wrapping tools and equipment, tape fasteners, metal band sheers and related equipment Additional Information The pay range for this role at the noted location is $15.66 - $19.57 per hour. The actual rate of pay offered may vary based upon, but not limited to education, skills, experience, proficient, performance, shift, and location. In addition to the base salary, depending on the role, the total compensation package may also include a sign-on bonus, overtime, shift differential, call-in and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, and employer/partner discounts. All your information will be kept confidential according to EEO guidelines. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description Review electronic files that are received from clients and check them for thoroughness and completeness in advance of the plate making process Using electronic page layout software (desktop publishing software) manipulates the format of the print job to the dimensions of the paper Determine page layout, accounting for folds, trims, bleeds and gripper, and add crop marks and color bars as necessary Identify missing or problematic components and communicate them to the Customer Service Rep, customer and production personnel Work directly with Customer Service Rep, customer, and production personnel as necessary to work out any problems with the job Load customer supplied electronic files for output during the manufacturing process May prepare color proofs for customer review May impose images and operate CTP plate making equipment and bending/tabbing equipment to prepare plates for press Perform quality checks on finished plates before releasing to manufacturing Qualifications 5-7 years Mac experience required in a manufacturing environment. Process color experience is required. Color correction and proofing experience a plus. Process color and reproduction experience is a must. Color management experience a plus. Variable data creation and editing skills. Must be able to work with various graphic design and layout software applications commonly used on Mac's and PC's Two to Three years of Kodak Prinergy experience. A thorough understanding of digital file formats (pdf, tiff, eps) from different operating systems (Mac and PC) is required Experience with imposition software (Mac) and Adobe Creative Suite software (PC) is preferred Advanced color management skills and the ability to work with different digital file formats are required Must have the ability to output digital files to various output devices; must have the ability to continue to learn and use new graphics software on an ongoing basis Must have an understanding of the offset printing process and how one color affects another Mechanical skills using small hand tools in order to make minor repairs and perform maintenance on a flatbed scanner, image setter, and automated film processing equipment is required Additional Information **1st SHIFT (M-F) 7 AM- 3:30 PM** The pay range for this role at the noted location is $29.30 to $43.50 per hour. The actual rate of pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift, and location. In addition to base salary, depending on the role, the total compensation package may also include overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Wallace Ave Location, 2nd Shift: 2pm-10pm Job Description Operates equipment to move finished product for shipping or storage Supplies Manufacturing Department with materials as needed Stages product to be moved or shipped Racks unused supplies and maintains an inventory of type, amount and location of items Transports and process manufacturing paper by-products Empties trash hoppers and performs other housekeeping duties as needed Performs routine daily inspections on hoist and assures maintenance needs are reported May include battery service duties such as inspecting, recharging and replacing batteries of electrical leads and battery poles and lubricating truck's moving parts May include changing LP/Propane Adheres to and promotes all safety policies and procedures including, but not limited to the proper handling of hazardous waste, lock out-tag out rules and hearing and eye protection policies Performs other related duties and participates in special projects as assigned Lifting up to 50 lbs. 4-6 hours and up to 70 lbs max. Walking/Standing 8 hours. Bending/Stooping 2-3 hours. Share your expertise and help train other employees as assigned Carries out other responsibilities as delegated by management in alignment with evolving business needs Qualifications Must know how high, wide, and long the fork lift truck and its load are, and how much the fork lift truck can lift Ability to identify how high and wide a doorway and an aisle must be to drive the fork lift truck and its load; how high and wide the shelf, bin, etc., must be to place the load; and how high the load must be lifted to reach the shelf or bin Knowledge of the layout of the storage area to be able to find and place items without need for detailed instructions Skilled in moving fork lift trucks about in places where there is very little room to stack or remove loads Greater knowledge and skill than Hoist Operator 1 in the handling of controls for driving fork lift and/or clamp trucks Must be skilled in handling controls for starting, stopping, backings, and driving fork lift trucks through narrow aisles in building, up and down ramps, and in and out of railroad cars, trucks, etc.; and, for lifting, lowering, and tilting forks by moving hands, arms, feet, and legs to operate controls Must be able to recognize whether the fork lift truck is able to lift the load and whether the load is properly balanced Additional Information All your information will be kept confidential according to EEO guidelines. The pay range for this role at the noted location is $17.68 to $25.75 per hour. The actual rate of pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift, and location. In addition to base salary, depending on the role, the total compensation package may also include overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description 1st shift * Operate plate making equipment to correctly produce lithographic and/or flexographic plates from digital files. Responsibilities: Impose images and operate plate making, bending/tabbing, and sheering, equipment to prepare plates for press Review images produced on plate for defects or errors Maintain production documentation Responsible for physical creation of flexographic and/or lithographic plates May replenish materials necessary in automatic plate processors and perform routine light maintenance on equipment May maintain inventory for plate making materials Review electronic files that are received from clients and check them for thoroughness and completeness in advance of the plate making process Using electronic page layout software (desktop publishing software) to manipulate the format of the print job to the dimensions of the paper Determine page layout, accounting for folds, trims, bleeds and gripper, and add crop marks and color bars as necessary Identify missing or problematic components and communicate them to the CSR, customer and production personnel May prepare color proofs for customer review Perform quality checks on finished plates before releasing to manufacturing Perform basic troubleshooting and maintenance on platemaking equipment Other duties as assigned Qualifications High School Diploma or GED required, 2 year technical degree or certification preferred 1+ years of print or graphic design experience Must be able to work with various graphic design and layout software applications commonly used on Mac's and PC's A thorough understanding of digital file formats (pdf, tiff, eps) from different operating systems (Mac and PC) is required Experience with imposition software (Mac) and Adobe Creative Suite software (PC) is preferred. Advanced color management skills preferred Must have the ability to output digital files to various output devices Must have an understanding of the printing process Mechanical skills using small hand tools in order to make minor repairs and perform maintenance on platemaking equipment Additional Information The pay range for this role at the noted location is $18.69 to $27.600 per hour. The actual rate of pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift, and location. In addition to base salary, depending on the role, the total compensation package may also include, overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description Performs a variety of administrative tasks in support of the operations, planning, and purchasing functions. * Receives and logs records, files, or paperwork, verifying completeness and accuracy. * Inputs data, compiles information, and distributes or processes files to completion. * Answers questions, retrieves information, or generates reports for management as needed. * Assist with production planning and special projects. * Performs scheduled inventory cycle counts * Assists with purchasing of MRO and other manufacturing supplies * Maintains inventory of various supplies, including inks, lubricants and other facility supplies * Perform other related duties and overtime as required. Qualifications The duties and responsibilities described above are the essential functions of the job. The qualifications below are representative of the knowledge, skills, and/or abilities required. HS diploma or equivalent with 2-4 years of relevant administrative/operational support in manufacturing operations or office environment directly related to the duties of the job, OR demonstrated ability to meet the job requirements through a comparable number of years of work experience. * Proficient at general software, including MS Office and/or Google Office tools * Requires very good organizational skills sufficient to accomplish work by established deadlines and ability to coordinate phases of work with others. The successful candidate will have the following characteristics * Must act with a sense of urgency in all situations. * Is proactive and works to resolve minor issues before they become major issues. * Meets deadlines and honors commitments, with consistent and timely follow up. * Values and listens to feedback from all levels of the organization, and integrates it into their thinking and actions. Acts as a servant leader. * Has a clear and unmistakable bias for action. * Unafraid to challenge historical norms, - "if you do what you've always done, you get what you've always gotten". * Relentless pursuit of continuous improvement. Additional Information The pay range for this role at the noted location is $17.68 to $25.75 per hour. The actual rate of pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift, and location. In addition to base salary, depending on the role, overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, paternity leave, adoption assistance, and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

This role can be Hybrid. RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description Provide post sales customer contact for inbound order fulfillment of print and print related services and/or kitting. Execute print/kitting/distribution orders from customers received through the online systems or through direct contact with the customer. Responsibilities: May serve as lead service professional on behalf of customer and internal RRD stakeholders, participating or leading client meetings or client business reviews. Provide all necessary support to sales/customer responding to client inquiries and requests received through various communication modes; Handle customer concerns/issues as needed in a timely manner (i.e. dispute management, invoice reconciliation, etc); Provide proof of delivery, and order status upon request. Engage internal and external customers to gather job requirements and translate customer requirements into detailed manufacturing/kitting instructions and shipping/postal instructions for disposition of customers standard and complex products. Lead efforts to provide process documentation, workflows and job aids for internal and external purposes. May make suggestions regarding workflow/process improvements to proposed jobs to maximize the benefits to both the customer and the company. Provide quality review of your own work and for other client care staff to ensure all information is accounted for and accurate before commencement of production. Process orders and change notices (also includes obtaining delivery commitments and special freight quotes) in related systems as required, ensuring job instructions are verified (including pricing and quotes) in the various manufacturing systems. Perform pricing/generate quotes. Verify composition or perform copy prep as needed for order processing purposes. Manage, client inventory item maintenance in applicable systems, producing and analyzing reports. Coordinate all corrections and/or changes that occur during work-in process through written and/or verbal instructions. May train and mentor other client care staff members. Lead Corrective Action process on behalf of sales/customer including investigative root cause and actionable improvements. May make recommendations to management regarding appropriate response to issues in the best interest of the customer and company. Data entry responsibilities, setting up new items and managing current inventories. Act as a communication link between external customer and all internal departments. Performs other related duties and participates in special projects as assigned. Qualifications HS diploma or equivalent with 3+ years of relevant administrative/operational support in manufacturing operations or office environment directly related to the duties of the job. May possess additional education certification in this level. Requires excellent knowledge of functional area(s) related to the job or good knowledge related to a professional field of work. Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job. May provide oversight of work conducted by junior level staff and/or review/audit work for accuracy. Must have advanced knowledge of technology to include computers and software programs such as MS Office or MAC word processing, spreadsheets or other programs specific to the job in order to complete job duties successfully. Must have excellent oral and written communication skills to communicate effectively across departments when completing assignments. Must have strong organizational skills with ability to manage deadlines and prioritize workload and make adjustment to meet business needs. Must be able to work weekends and holidays. Additional Information All your information will be kept confidential according to EEO guidelines. The national pay range for this role is $39,100 to $54,700 / year. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans