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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Mountain View, CA | $136,069 | $65.42 |
| 2 | Reno, NV | $114,581 | $55.09 |
| 3 | Waltham, MA | $100,187 | $48.17 |
| 4 | Plano, TX | $85,579 | $41.14 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Director, Customer Support | $140,782 | $68 | - |
| 2 | Strategic Accounts Manager | $134,156 | $65 | - |
| 3 | Customer Service Senior Manager | $125,705 | $60 | - |
| 4 | Customer Engagement Manager | $115,936 | $56 | - |
| 5 | Customer Solutions Manager | $111,771 | $54 | - |
| 6 | Customer Support Manager | $102,431 | $49 | - |
| 7 | Client Success Manager | $99,920 | $48 | - |
| 8 | Customer Relations Manager | $84,249 | $41 | - |
| 9 | Customer Account Manager | $71,031 | $34 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | VMware | $160,528 | $77 | - |
| 2 | $149,717 | $72 | 39 | |
| 3 | Bloomberg | $143,614 | $69 | 12 |
| 4 | ServiceNow | $138,779 | $67 | 23 |
| 5 | Juniper Networks | $132,640 | $64 | - |
| 6 | Cybersource | $132,004 | $63 | - |
| 7 | Workday | $121,343 | $58 | 2 |
| 8 | Palo Alto Networks | $111,846 | $54 | 99 |
| 9 | IBM | $109,632 | $53 | 17 |
| 10 | MicroStrategy | $105,420 | $51 | 15 |
| 11 | Drake Software | $103,427 | $50 | - |
| 12 | Gartner | $99,414 | $48 | 30 |
| 13 | Akritiv | $98,141 | $47 | - |
| 14 | Orion Systems Integrators | $97,331 | $47 | - |
| 15 | Open Systems Technologies | $94,858 | $46 | - |
| 16 | Xerox | $90,075 | $43 | 4 |
| 17 | Hostway | $83,553 | $40 | - |
| 18 | ACS Technologies | $69,402 | $33 | - |
| 19 | Volusion | $65,781 | $32 | - |
| 20 | CWIE | $62,530 | $30 | - |