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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Cortland, NY | $32,432 | $15.59 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $99,510 | $48 | - |
| 2 | Customer Liaison | $74,189 | $36 | - |
| 3 | Customer Care Consultant | $59,272 | $29 | - |
| 4 | Account Executive/Customer Service | $47,094 | $23 | - |
| 5 | Customer Solutions Specialist | $45,702 | $22 | - |
| 6 | Customer Sales Representative | $41,697 | $20 | - |
| 7 | Customer Service Executive | $41,294 | $20 | - |
| 8 | Customer Care Coordinator | $41,058 | $20 | - |
| 9 | Senior Customer Support Representative | $39,045 | $19 | - |
| 10 | Customer Retention Representative | $38,313 | $18 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Multicultural Community Family Services | $34,237 | $16 | - |
| 2 | Jdt | $32,925 | $16 | - |
| 3 | Wallingford's | $32,544 | $16 | - |
| 4 | PALS USA | $32,429 | $16 | - |
| 5 | Pine Grove Homes | $32,316 | $16 | - |
| 6 | Elizabeth Companies | $31,977 | $15 | - |
| 7 | Handicaps | $31,890 | $15 | - |
| 8 | Silver Lining Plus Size Boutique | $31,557 | $15 | - |
| 9 | ARCA | $31,529 | $15 | - |
| 10 | Project More | $31,495 | $15 | - |
| 11 | Crossroads Unlimited | $31,348 | $15 | - |
| 12 | Arc-Com | $31,184 | $15 | 20 |
| 13 | Handi-Crafters | $30,785 | $15 | - |