Jackson Hewitt jobs in Waukegan, IL

Job DescriptionBenefits: Flexible schedule Paid time off About the Role: Join Jackson Hewitt as a Customer Service Representative in Chicago, IL, where you'll play a vital role in providing exceptional service to our valued clients. Be part of a dynamic team that is dedicated to making tax preparation easy and accessible for everyone. Responsibilities: Assist clients with tax-related inquiries and provide clear guidance on services offered. Manage customer interactions through phone, email, and in-person consultations. Ensure a smooth customer experience by addressing concerns and resolving issues promptly. Educate clients about tax preparation processes and related products. Maintain accurate records of customer interactions and transactions. Collaborate with team members to improve service quality and efficiency. Stay updated on tax laws and company policies to provide accurate information. Promote additional services and products to enhance customer satisfaction. Requirements: High school diploma or equivalent; some college coursework preferred. Previous customer service experience, preferably in a retail or financial setting. Strong communication and interpersonal skills to engage effectively with clients. Ability to handle multiple tasks and work in a fast-paced environment. Proficient in using computer systems and basic software applications. Detail-oriented with strong problem-solving abilities. Positive attitude and a passion for helping others. Availability to work flexible hours during tax season. About Us: Jackson Hewitt has been a trusted name in tax preparation for over 30 years, helping millions of customers maximize their refunds. Our commitment to excellent service and community involvement makes us a preferred employer, where employees thrive in a supportive and rewarding environment.

Job Description MARKETING DATA ANALYST Reports to: Director, Data Architecture and Business Intelligence About the Company Community Tax is a national leader in tax resolution and financial services. We help individuals and small businesses overcome tax debt and regain control of their finances through honest work, proven strategies, and a deep commitment to results. We are now hiring a Marketing Data Analyst to take ownership of our marketing data infrastructure and analytics. This person will oversee all marketing data sources, dashboards, and performance metrics, and will help shape one of our most important strategic capabilities: data-driven marketing. What You Will Do In this role, you will be responsible for building and maintaining a unified marketing analytics foundation and delivering actionable insights across all channels. Your work will include integrating data from multiple sources (CRM, web analytics, ad platforms, and partner referrals) and developing performance dashboards to inform decision-making. You'll have the opportunity to refine our attribution models and conduct cohort analyses, helping the team understand how each campaign and partner contributes to growth. You will collaborate closely with our Partner Marketing team and other marketing verticals to ensure data accuracy, align on metrics definitions, and identify opportunities to improve ROI. Throughout, you'll have the backing of our VP of Marketing, who will provide strategic guidance and support to ensure your analyses drive meaningful improvements, You'll have a meaningful impact in: Marketing Data Integration & Management: Consolidate data from all marketing channels (SugarCRM, Google Analytics, ad platforms, referral systems, etc.) into a unified data warehouse Dashboard Development & Reporting: Design and maintain interactive dashboards and reports that monitor key performance indicators across campaigns. Enable real-time visibility into partner marketing performance, lead funnels, and overall marketing ROI. Campaign Attribution & Cohort Analysis: Develop and refine multi-touch attribution models to credit marketing channels and partners appropriately. Perform cohort analyses to evaluate campaign effectiveness over time and provide insights on customer behavior and lifetime value. Partner & Channel Performance Tracking: Track affiliate and partner referral metrics closely, ensuring that each partner's contributions are accurately reported. Provide the Partner Marketing team with data-driven insights into which partnerships and channels are most effective, helping to optimize spend and effort. Continuous Optimization: Analyze marketing and sales data to identify trends, anomalies, and opportunities. Recommend data-backed strategies to improve conversion rates, reduce acquisition costs, and maximize marketing ROI across all channels. Cross-Functional Collaboration: Work with marketing, sales, and technology teams to ensure data alignment and integrity. Support marketing leadership with ad-hoc analysis and clearly communicate findings to both technical and non-technical stakeholders. Tools and Platforms You Will Use SugarCRM (customer relationship management system) Google Analytics 4 (GA4) and Google Tag Manager (web analytics) Affiliate/Partner Tracking (e.g., Cake platform) and referral data sources Advertising Analytics (Google Ads, Facebook Ads Manager, and other ad platform dashboards) SQL Databases and ETL tools (for data warehousing and pipeline development) Business Intelligence & Visualization (Looker, Power BI, Tableau, or similar tools) Call Tracking Systems (Genesys, Invoca) Microsoft Excel (for ad-hoc analysis and reporting) What We Are Looking For We are seeking a detail-oriented, data-driven professional to support our marketing team and turn raw data into strategic insights. This position calls for someone who can blend technical expertise with business acumen. The ideal candidate is equally comfortable writing complex SQL queries and building data models as they are translating raw data into meaningful insights for marketing decisions. You should be passionate about using data to drive growth and are proactive in identifying both problems and opportunities. Willing to take ownership of projects, work well independently, and communicate effectively with colleagues. Above all, we're looking for someone excited to leverage data in a mission-driven environment where analytics directly help our organization AND our clients. Skills and Qualifications: 3+ years of hands-on experience in marketing analytics, business intelligence, or data analysis. Experience with advanced analytical techniques, including cohort analysis, attribution modeling, and campaign performance evaluation. Proficiency with data visualization and BI tools (e.g., Power BI, Looker, Tableau or similar) to create clear and impactful dashboards. Familiarity with marketing data sources and tools: CRM systems (especially SugarCRM), Google Analytics and Tag Manager, online advertising platforms, and partner referral tracking data. Strong communication skills. Bilingual Fluency in Spanish/English is a plus Stronger candidates will also have: Experience in financial services, tax resolution, or other regulated industries is highly valued. Expertise in SQL and ETL processes, with the ability to build data pipelines and transform raw data for analysis. Compensation $65,000.00 Starting base salary Benefits Medical, dental, and vision insurance with employer contribution Paid time off and company holidays, personal days, volunteer days Life and disability coverage 401(k) with Company match Wellness and mental health resources

At Jackson Hewitt and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don't receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are “Working Hard for the Hardest Working Americans”. Together we are highly passionate about what we do, and how we can help our clients. What you'll do here:The fulltime Office Administrator role will empower you to have the opportunity to provide valuable solutions and administrative support to clients, fellow employees and referral sources through the coordination and administration of the front office activities. The ideal candidate will have a background in an administrative role with strong computer proficiency, and customer service skills Present a professional, courteous, and confident demeanor via verbal and written communications. Take ownership in assisting, researching, resolving, escalating, and documenting customer and employee issues Respond timely, efficiently, and accurately to client inquiries, explain possible solutions, and ensure that clients feel supported and valued Utilize computer knowledge, software, databases, scripts, and tools appropriately Make sales or recommendations for products or services that may better suit client needs. Use multiple tools, knowledgebase, and communication skills to effectively research and provide accurate information with the goal of recommending the customer's next best action to take towards service completion. Required Qualifications 1- 3 years previous office experience Reliable, punctual attendance is a crucial function of the position Robust experience with MS Office suite (e.g., outlook, excel, word, …etc.) High School Diploma/GED or equivalent related business experience preferred Strong problem solving and decision-making ability Excellent communication skills; including written and verbal Outstanding interpersonal and rapport building skills Strong time management and organizational skills Phone skills, including familiarity with complex or multi-line phone systems What will help you propel from the pack (Preferred Qualifications) College degree Strong Computer Skills and the ability to troubleshoot and diagnose IT problems In-depth knowledge and troubleshooting of hardware issues Prior experience with working in a fast-paced environment Compensation: $18.00 per hour Working at Jackson Hewitt Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too. PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

Job DescriptionBenefits: Flexible schedule Paid time off 401(k) matching Seeking a job that fits around your life? Look no further! We provide flexible scheduling options, so you can balance work and personal commitments. Embrace the possibilities by adding this side gig or growing a new career at Jackson Hewitt and apply today! If you join our team as an Entry-Level Seasonal Tax Preparer, you'll conduct one-on-one tax interviews with clients, start to develop your book of business, and provide exceptional customer service. You will also have the opportunity to expand your skill set with professional development and continuous training. No matter your work background or experience level, we welcome you to apply! Enrollment in or completion of the Jackson Hewitt Fundamentals of Tax or Tax Knowledge Assessment is neither an offer nor a guarantee of employment. Perks: Hourly pay + competitive bonus program Flexible Schedule Options Work that works for you! Free tax preparation training and PTIN registration Free continuing tax education Discounted Friends and Family tax returns (terms apply) What you need: Passion for providing extraordinary customer service Excellent communication and interpersonal skills Ability to thrive in a fast-paced work environment Basic computer skills Willingness to learn If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

Job Description About Us Community Tax is one of the nation's leading Tax Resolution Firms, helping individuals and businesses find relief from overwhelming IRS and state tax burdens. Our mission is simple: protect our clients, restore peace of mind, and deliver life-changing results. With years of experience, a proven two-phase process, and a dedicated team of tax professionals, we stand at the forefront of an industry that's growing rapidly. The Role: The Case Analyst - Inside Sales Consultant is the first voice and trusted guide for prospective clients seeking help. You'll conduct in-depth consultations to understand their tax challenges, explain how our two-phase process works, and set them on the path toward resolution. This role blends consultative sales, financial discovery, and client advocacy - perfect for someone who thrives on building trust, uncovering needs, and closing meaningful business. What You'll Do Connect & Consult: Engage inbound leads and referrals (NO COLD CALLING), listening to their tax challenges with empathy and professionalism. Educate & Guide: Clearly explain our two-phase process and how our team can help resolve IRS and state tax issues. Qualify & Assess: Gather critical financial and personal details to determine program eligibility and next steps. Close with Confidence: Enroll clients into Phase One, setting realistic expectations and securing their commitment. Build Trust Early: Establish rapport so clients feel confident transitioning to our Resolution Team for Phase Two. Collaborate Across Teams: Work hand-in-hand with tax professionals, case advocates, and leadership to ensure a smooth client handoff. There is NO COLD CALLING What We're Looking For Demonstrated competencies in inside sales, preferably in a financial services, or consultative closing roles (debt relief, financial services, legal services, mortgage, membership services etc.). Strong ability to listen, empathize, and translate complex financial matters into clear solutions. Confidence in conducting detailed financial intake conversations. Excellent communication and persuasion skills, with a client-first mindset. Driven, self-motivated, and resilient in a competitive sales environment. Familiarity with CRM systems and structured sales processes. Bilingual Fluency in Spanish/English is a plus Why Join Us? High-Quality Leads: No cold calling - we invest heavily in marketing, so you speak with people actively seeking help. Industry-Leading Process: Our proven two-phase model makes your job easier - and your close rates higher. Industry-Leading Training - You'll have the training, mentorship and guidance you need to ensure your success Earning Potential: Competitive BASE PAY plus uncapped commissions with six figure potential for strong performers. Career Growth: Opportunities to advance into leadership, Phase Two resolution sales, or channel marketing business development roles Mission-Driven Work: Every client you enroll gets real protection, relief, and a path to financial peace of mind. Ready to Make an Impact? If you're passionate about helping people while earning what you're worth, this is your chance to join an industry leader and change lives - starting with your own. Apply today and step into a career where every close truly counts.

Job Description About the Company Community Tax is a national leader in tax resolution and financial services. We help individuals and small businesses overcome tax debt and regain control of their finances through honest work, proven strategies, and a deep commitment to results. We are now hiring a Marketing Data Analyst to take ownership of our marketing data infrastructure and analytics. This person will oversee all marketing data sources, dashboards, and performance metrics, and will help shape one of our most important strategic capabilities: data-driven marketing. What You Will Do In this role, you will be responsible for building and maintaining a unified marketing analytics foundation and delivering actionable insights across all channels. Your work will include integrating data from multiple sources (CRM, web analytics, ad platforms, and partner referrals) and developing performance dashboards to inform decision-making. You'll have the opportunity to refine our attribution models and conduct cohort analyses, helping the team understand how each campaign and partner contributes to growth. You will collaborate closely with our Partner Marketing team and other marketing verticals to ensure data accuracy, align on metrics definitions, and identify opportunities to improve ROI. Throughout, you'll have the backing of our VP of Marketing, who will provide strategic guidance and support to ensure your analyses drive meaningful improvements, You'll have a meaningful impact in: Marketing Data Integration & Management: Consolidate data from all marketing channels (SugarCRM, Google Analytics, ad platforms, referral systems, etc.) into a unified data warehouse Dashboard Development & Reporting: Design and maintain interactive dashboards and reports that monitor key performance indicators across campaigns. Enable real-time visibility into partner marketing performance, lead funnels, and overall marketing ROI. Campaign Attribution & Cohort Analysis: Develop and refine multi-touch attribution models to credit marketing channels and partners appropriately. Perform cohort analyses to evaluate campaign effectiveness over time and provide insights on customer behavior and lifetime value. Partner & Channel Performance Tracking: Track affiliate and partner referral metrics closely, ensuring that each partner's contributions are accurately reported. Provide the Partner Marketing team with data-driven insights into which partnerships and channels are most effective, helping to optimize spend and effort. Continuous Optimization: Analyze marketing and sales data to identify trends, anomalies, and opportunities. Recommend data-backed strategies to improve conversion rates, reduce acquisition costs, and maximize marketing ROI across all channels. Cross-Functional Collaboration: Work with marketing, sales, and technology teams to ensure data alignment and integrity. Support marketing leadership with ad-hoc analysis and clearly communicate findings to both technical and non-technical stakeholders. Tools and Platforms You Will Use SugarCRM (customer relationship management system) Google Analytics 4 (GA4) and Google Tag Manager (web analytics) Affiliate/Partner Tracking (e.g., Cake platform) and referral data sources Advertising Analytics (Google Ads, Facebook Ads Manager, and other ad platform dashboards) SQL Databases and ETL tools (for data warehousing and pipeline development) Business Intelligence & Visualization (Looker, Power BI, Tableau, or similar tools) Call Tracking Systems (Genesys, Invoca) Microsoft Excel (for ad-hoc analysis and reporting) What We Are Looking For We are seeking a detail-oriented, data-driven professional to support our marketing team and turn raw data into strategic insights. This position calls for someone who can blend technical expertise with business acumen. The ideal candidate is equally comfortable writing complex SQL queries and building data models as they are translating raw data into meaningful insights for marketing decisions. You should be passionate about using data to drive growth and are proactive in identifying both problems and opportunities. Willing to take ownership of projects, work well independently, and communicate effectively with colleagues. Above all, we're looking for someone excited to leverage data in a mission-driven environment where analytics directly help our organization AND our clients. Skills and Qualifications: 3+ years of hands-on experience in marketing analytics, business intelligence, or data analysis. Experience with advanced analytical techniques, including cohort analysis, attribution modeling, and campaign performance evaluation. Proficiency with data visualization and BI tools (e.g., Power BI, Looker, Tableau or similar) to create clear and impactful dashboards. Familiarity with marketing data sources and tools: CRM systems (especially SugarCRM), Google Analytics and Tag Manager, online advertising platforms, and partner referral tracking data. Strong communication skills. Bilingual Fluency in Spanish/English is a plus Stronger candidates will also have: Experience in financial services, tax resolution, or other regulated industries is highly valued. Expertise in SQL and ETL processes, with the ability to build data pipelines and transform raw data for analysis. Compensation $65,000.00 Starting base salary Benefits Medical, dental, and vision insurance with employer contribution Paid time off and company holidays, personal days, volunteer days Life and disability coverage 401(k) with Company match Wellness and mental health resources

About Us Community Tax is one of the nation s leading Tax Resolution Firms, helping individuals and businesses find relief from overwhelming IRS and state tax burdens. Our mission is simple: protect our clients, restore peace of mind, and deliver life-changing results. With years of experience, a proven two-phase process, and a dedicated team of tax professionals, we stand at the forefront of an industry that s growing rapidly. The Role: The Case Analyst - Inside Sales Consultant is the first voice and trusted guide for prospective clients seeking help. You ll conduct in-depth consultations to understand their tax challenges, explain how our two-phase process works, and set them on the path toward resolution. This role blends consultative sales, financial discovery, and client advocacy perfect for someone who thrives on building trust, uncovering needs, and closing meaningful business. What You ll Do Connect & Consult: Engage inbound leads and referrals (NO COLD CALLING), listening to their tax challenges with empathy and professionalism. Educate & Guide: Clearly explain our two-phase process and how our team can help resolve IRS and state tax issues. Qualify & Assess: Gather critical financial and personal details to determine program eligibility and next steps. Close with Confidence: Enroll clients into Phase One, setting realistic expectations and securing their commitment. Build Trust Early: Establish rapport so clients feel confident transitioning to our Resolution Team for Phase Two. Collaborate Across Teams: Work hand-in-hand with tax professionals, case advocates, and leadership to ensure a smooth client handoff. There is NO COLD CALLING What We re Looking For Demonstrated competencies in inside sales, preferably in a financial services, or consultative closing roles (debt relief, financial services, legal services, mortgage, membership services etc.). Strong ability to listen, empathize, and translate complex financial matters into clear solutions. Confidence in conducting detailed financial intake conversations. Excellent communication and persuasion skills, with a client-first mindset. Driven, self-motivated, and resilient in a competitive sales environment. Familiarity with CRM systems and structured sales processes. Bilingual Fluency in Spanish/English is a plus Why Join Us? High-Quality Leads: No cold calling we invest heavily in marketing, so you speak with people actively seeking help. Industry-Leading Process: Our proven two-phase model makes your job easier and your close rates higher. Industry-Leading Training You ll have the training, mentorship and guidance you need to ensure your success Earning Potential: Competitive BASE PAY plus uncapped commissions with six figure potential for strong performers. Career Growth: Opportunities to advance into leadership, Phase Two resolution sales, or channel marketing business development roles Mission-Driven Work: Every client you enroll gets real protection, relief, and a path to financial peace of mind. Ready to Make an Impact? If you re passionate about helping people while earning what you re worth, this is your chance to join an industry leader and change lives starting with your own. Apply today and step into a career where every close truly counts.

Job DescriptionBenefits: Flexible schedule Free uniforms Training & development Jackson Hewitt Franchisee is looking for tax office experienced Tax Pro ( tax office chain or an independent tax office) with 1040 series and all schedules. Full or part time This is a seasonal position 3 plus year experience is the minimum. Comfortable working alone is a must. Your Purpose: At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers dont receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are Working Hard for the Hardest Working Americans. This is our mission and its a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients. Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. Thats where you come in! We are here to ease their stress and provide expert customer service and tax knowledge. Flexible Schedules Available: Seasonal position (Looking for candidate to work full day 11 to 7 but can chose part time or full time Weekends Weekdays What youll do here: As a Seasonal Experienced Tax Preparer, you will be responsible for providing expert guidance, explaining, preparing, and completing accurate tax-related forms for clients, including multiyear, multistate, and year-end tax forms. You will also provide clients with IRS audit support. Complete E-filing, provide printed copies of returns for clients to review, sign and e-file these forms to IRS and state agencies. Conduct face-to-face tax interviews with clients. Generate business growth, increase client retention, and offer additional products and services. Answer client calls via our national call center routing system. Answer tax related questions and provide future tax planning to clients in a timely fashion. Collection and processing of clients payments while ensuring timely deposits. Marketing and business generation efforts. Support office priorities through teamwork and collaboration. Mentor and support teammates, providing guidance and in some cases acting as a lead. This position has access to and regularly works with information of a sensitive, highly confidential nature which requires a working knowledge of the business. Skills youll bring for success: 3+ seasons of previous tax experience in a tax office doing 1040 and all schedules Experience completing individual 1040 tax returns and all schedules Passion for providing extraordinary customer service Excellent communication and interpersonal skills Successful completion of the Jackson Hewitt Tax Knowledge Assessment Experience working in a fast-paced environment Strong attention to detail and accuracy CPA or Enrolled Agent license is a bonus PTIN Certification: Yes

About the Company Community Tax is a national leader in tax resolution and financial services. We help individuals and small businesses overcome tax debt and regain control of their finances through honest work, proven strategies, and a deep commitment to results. We are now hiring a Marketing Data Analyst to take ownership of our marketing data infrastructure and analytics. This person will oversee all marketing data sources, dashboards, and performance metrics, and will help shape one of our most important strategic capabilities: data-driven marketing. What You Will Do In this role, you will be responsible for building and maintaining a unified marketing analytics foundation and delivering actionable insights across all channels. Your work will include integrating data from multiple sources (CRM, web analytics, ad platforms, and partner referrals) and developing performance dashboards to inform decision-making. You ll have the opportunity to refine our attribution models and conduct cohort analyses, helping the team understand how each campaign and partner contributes to growth. You will collaborate closely with our Partner Marketing team and other marketing verticals to ensure data accuracy, align on metrics definitions, and identify opportunities to improve ROI. Throughout, you ll have the backing of our VP of Marketing, who will provide strategic guidance and support to ensure your analyses drive meaningful improvements, You'll have a meaningful impact in: Marketing Data Integration & Management: Consolidate data from all marketing channels (SugarCRM, Google Analytics, ad platforms, referral systems, etc.) into a unified data warehouse Dashboard Development & Reporting: Design and maintain interactive dashboards and reports that monitor key performance indicators across campaigns. Enable real-time visibility into partner marketing performance, lead funnels, and overall marketing ROI. Campaign Attribution & Cohort Analysis: Develop and refine multi-touch attribution models to credit marketing channels and partners appropriately. Perform cohort analyses to evaluate campaign effectiveness over time and provide insights on customer behavior and lifetime value. Partner & Channel Performance Tracking: Track affiliate and partner referral metrics closely, ensuring that each partner s contributions are accurately reported. Provide the Partner Marketing team with data-driven insights into which partnerships and channels are most effective, helping to optimize spend and effort. Continuous Optimization: Analyze marketing and sales data to identify trends, anomalies, and opportunities. Recommend data-backed strategies to improve conversion rates, reduce acquisition costs, and maximize marketing ROI across all channels. Cross-Functional Collaboration: Work with marketing, sales, and technology teams to ensure data alignment and integrity. Support marketing leadership with ad-hoc analysis and clearly communicate findings to both technical and non-technical stakeholders. Tools and Platforms You Will Use SugarCRM (customer relationship management system) Google Analytics 4 (GA4) and Google Tag Manager (web analytics) Affiliate/Partner Tracking (e.g., Cake platform) and referral data sources Advertising Analytics (Google Ads, Facebook Ads Manager, and other ad platform dashboards) SQL Databases and ETL tools (for data warehousing and pipeline development) Business Intelligence & Visualization (Looker, Power BI, Tableau, or similar tools) Call Tracking Systems (Genesys, Invoca) Microsoft Excel (for ad-hoc analysis and reporting) What We Are Looking For We are seeking a detail-oriented, data-driven professional to support our marketing team and turn raw data into strategic insights. This position calls for someone who can blend technical expertise with business acumen. The ideal candidate is equally comfortable writing complex SQL queries and building data models as they are translating raw data into meaningful insights for marketing decisions. You should be passionate about using data to drive growth and are proactive in identifying both problems and opportunities. Willing to take ownership of projects, work well independently, and communicate effectively with colleagues. Above all, we re looking for someone excited to leverage data in a mission-driven environment where analytics directly help our organization AND our clients. Skills and Qualifications: 3+ years of hands-on experience in marketing analytics, business intelligence, or data analysis. Experience with advanced analytical techniques, including cohort analysis, attribution modeling, and campaign performance evaluation. Proficiency with data visualization and BI tools (e.g., Power BI, Looker, Tableau or similar) to create clear and impactful dashboards. Familiarity with marketing data sources and tools: CRM systems (especially SugarCRM), Google Analytics and Tag Manager, online advertising platforms, and partner referral tracking data. Strong communication skills. Bilingual Fluency in Spanish/English is a plus Stronger candidates will also have: Experience in financial services, tax resolution, or other regulated industries is highly valued. Expertise in SQL and ETL processes, with the ability to build data pipelines and transform raw data for analysis. Compensation $65,000.00 Starting base salary Benefits Medical, dental, and vision insurance with employer contribution Paid time off and company holidays, personal days, volunteer days Life and disability coverage 401(k) with Company match Wellness and mental health resources

Job DescriptionBenefits: Bonus based on performance Competitive salary Employee discounts Calling all Experienced Tax Preparers! Join our team for an exciting opportunity that offers flexible schedules. Leverage your tax expertise, business background, and knowledge of tax laws to propel you to the next level. You will provide exceptional client service while connecting with clients in a fun, fast-paced environment. Don't miss out on this opportunity to make a difference for the hardest working! No matter your work background or experience level, we welcome you to apply! Perks: Flexible Schedule Options Work that works for you! Corporate discount program Tax preparation training Continuing tax education Plus, you'll work in a fast-paced, innovative culture with an open and collaborative environment, and opportunities for advancement within the organization. And More! What you need: 2+ seasons of previous experience completing individual, trust, and/or partnership tax returns. Passion for providing extraordinary customer service. Excellent communication and interpersonal skills. Ability to thrive in a fast-paced work environment. Basic computer skills. Willingness to learn. Experience in accounting, finance, retail, bookkeeping or taxes. If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

Job DescriptionBenefits: Flexible schedule Paid time off 401(k) matching Seeking a job that fits around your life? Look no further! We provide flexible scheduling options, so you can balance work and personal commitments. Embrace the possibilities by adding this side gig or growing a new career at Jackson Hewitt and apply today! If you join our team as an Entry-Level Seasonal Tax Preparer, you'll conduct one-on-one tax interviews with clients, start to develop your book of business, and provide exceptional customer service. You will also have the opportunity to expand your skill set with professional development and continuous training. No matter your work background or experience level, we welcome you to apply! Enrollment in or completion of the Jackson Hewitt Fundamentals of Tax or Tax Knowledge Assessment is neither an offer nor a guarantee of employment. Perks: Hourly pay + competitive bonus program Flexible Schedule Options Work that works for you! Free tax preparation training and PTIN registration Free continuing tax education Discounted Friends and Family tax returns (terms apply) What you need: Passion for providing extraordinary customer service Excellent communication and interpersonal skills Ability to thrive in a fast-paced work environment Basic computer skills Willingness to learn If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

Job DescriptionBenefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Signing bonus Training & development Calling all Experienced Tax Preparers! Join our team for an exciting seasonal opportunity that offers flexible schedules. Leverage your tax expertise, business background, and knowledge of tax laws to propel you to the next level. You will provide exceptional client service while connecting with clients in a fun, fast-paced environment. Don't miss out on this opportunity to make a difference for the hardest working! ** $150 Sign-On Bonus for new employees! Terms apply ** What you need: 2+ seasons of previous experience completing individual, trust, and/or partnership tax returns Passion for providing extraordinary customer service Excellent communication and interpersonal skills Ability to thrive in a fast-paced work environment Basic computer skills Willingness to learn Experience in accounting, finance, retail, bookkeeping, or taxes Additional Perks: Full-time and part-time positions are available Flexible Schedule Options Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Enrolled Agent materials and testing reimbursement Opportunities for advancement within the organization Employee referral program & sign-on bonus for new Tax Preparers (terms apply) Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today

Job DescriptionBenefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Signing bonus Training & development Seeking a job that fits around your life? Look no further! We provide flexible scheduling options, so you can balance work and personal commitments. Embrace the possibilities by adding this side gig or growing a new career at Jackson Hewitt and apply today! If you join our team as a Seasonal Entry Level Tax Preparer, you'll conduct one-on-one tax interviews with clients, start to develop your book of business, and provide exceptional customer service. You will also have the opportunity to expand your skill set with professional development and continual training. No matter your work background or experience level, we welcome you to apply! ** $150 Sign-On Bonus for new employees! Terms apply ** What you need: Passion for providing extraordinary customer service Excellent communication and interpersonal skills Ability to thrive in a fast-paced work environment Basic computer skills Willingness to learn Additional Perks: Full-time and part-time positions are available Flexible Schedule Options Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Enrolled Agent materials and testing reimbursement Opportunities for advancement within the organization Employee referral program & sign-on bonus for new Tax Preparers (terms apply) Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

Job DescriptionBenefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Signing bonus Training & development Seeking a job that fits around your life? Look no further! We provide flexible scheduling options, so you can balance work and personal commitments. Embrace the possibilities by adding this side gig or growing a new career at Jackson Hewitt and apply today! If you join our team as a Seasonal Entry Level Tax Preparer, you'll conduct one-on-one tax interviews with clients, start to develop your book of business, and provide exceptional customer service. You will also have the opportunity to expand your skill set with professional development and continual training. No matter your work background or experience level, we welcome you to apply! ** $150 Sign-On Bonus for new employees! Terms apply ** What you need: Passion for providing extraordinary customer service Excellent communication and interpersonal skills Ability to thrive in a fast-paced work environment Basic computer skills Willingness to learn Additional Perks: Full-time and part-time positions are available Flexible Schedule Options Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Enrolled Agent materials and testing reimbursement Opportunities for advancement within the organization Employee referral program & sign-on bonus for new Tax Preparers (terms apply) Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

Job DescriptionBenefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Signing bonus Training & development Calling all Experienced Tax Preparers! Join our team for an exciting seasonal opportunity that offers flexible schedules. Leverage your tax expertise, business background, and knowledge of tax laws to propel you to the next level. You will provide exceptional client service while connecting with clients in a fun, fast-paced environment. Don't miss out on this opportunity to make a difference for the hardest working! ** $150 Sign-On Bonus for new employees! Terms apply ** What you need: 2+ seasons of previous experience completing individual, trust, and/or partnership tax returns Passion for providing extraordinary customer service Excellent communication and interpersonal skills Ability to thrive in a fast-paced work environment Basic computer skills Willingness to learn Experience in accounting, finance, retail, bookkeeping, or taxes Additional Perks: Full-time and part-time positions are available Flexible Schedule Options Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Enrolled Agent materials and testing reimbursement Opportunities for advancement within the organization Employee referral program & sign-on bonus for new Tax Preparers (terms apply) Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today

Job DescriptionYour Purpose: At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers dont receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are Working Hard for the Hardest Working Americans. This is our mission and its a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients. Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. Thats where you come in! We are here to ease their stress and provide expert customer service and tax knowledge. Flexible Schedules Available: Day shift Night shift Weekends Weekdays Full-time or Part-time Are you: Looking to learn a new career and break into the tax industry? Someone who has gaps in their work history or is looking to boost their skills and resume? Someone who has been out of the workforce over the last year while at home with family? New to the workforce or with limited experience/education, but a willingness to learn? Retired and want to continue to make an impact? Someone without a college diploma? No problem! A Veteran or military personnel transitioning from the service? Part of a military family that moves often with deployments? A recent college graduate or current college student? A stay-at-home parent who needs a flexible work schedule? A gig worker or looking to add a second income? Bilingual? Bilingual candidates are highly encouraged to apply! What youll do here: As a Seasonal Entry Level Tax Preparer, you will be responsible for providing guidance, explaining, preparing, and completing accurate tax-related forms for clients, including multiyear, multistate, year-end tax forms and providing clients with IRS audit support. Complete E-filing, provide printed copies of returns for clients to review, signing and e-file these forms to IRS and state agencies. Conduct face-to-face tax interviews with clients. Prepare complete and accurate tax returns. Generate business growth, increase client retention, and offer additional products and services. Provide clients with IRS audit support. Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations. Collection and processing of clients payments while ensuring timely deposits. Marketing and business generation efforts. Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion. Answer client calls via our national call center routing system. Answer questions and provide future tax planning to clients. Resolve client complaints or refer situations to the supervisor (as appropriate) for resolution. Support office priorities through teamwork and collaboration. Skills youll bring for success: Passion for providing extraordinary customer service. Excellent communication and interpersonal skills. Experience working in a fast-paced environment. Basic knowledge of computer functions and math. Sales and/or marketing experience. Experience in accounting, finance, retail, bookkeeping, or tax preferred. Bachelors degree in Accounting or related field a plus! PTIN Certification: Yes

Job DescriptionYour Purpose: At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers dont receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are Working Hard for the Hardest Working Americans. This is our mission and its a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients. Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. Thats where you come in! We are here to ease their stress and provide expert customer service and tax knowledge. Flexible Schedules Available: Day shift Night shift Weekends Weekdays Full-time or Part-time Are you: Looking to learn a new career and break into the tax industry? Someone who has gaps in their work history or is looking to boost their skills and resume? Someone who has been out of the workforce over the last year while at home with family? New to the workforce or with limited experience/education, but a willingness to learn? Retired and want to continue to make an impact? Someone without a college diploma? No problem! A Veteran or military personnel transitioning from the service? Part of a military family that moves often with deployments? A recent college graduate or current college student? A stay-at-home parent who needs a flexible work schedule? A gig worker or looking to add a second income? Bilingual? Bilingual candidates are highly encouraged to apply! What youll do here: As a Seasonal Experienced Tax Preparer, you will be responsible for providing expert guidance, explaining, preparing, and completing accurate tax-related forms for clients, including multiyear, multistate, and year-end tax forms. You will also provide clients with IRS audit support. Complete E-filing, provide printed copies of returns for clients to review, sign and e-file these forms to IRS and state agencies. Conduct face-to-face tax interviews with clients. Generate business growth, increase client retention, and offer additional products and services. Answer client calls via our national call center routing system. Answer tax related questions and provide future tax planning to clients in a timely fashion. Collection and processing of clients payments while ensuring timely deposits. Marketing and business generation efforts. Support office priorities through teamwork and collaboration. Mentor and support teammates, providing guidance and in some cases acting as a lead. This position has access to and regularly works with information of a sensitive, highly confidential nature which requires a working knowledge of the business. Skills youll bring for success: 2+ seasons of previous tax experience Experience completing individual, trust, &/or partnership tax returns Passion for providing extraordinary customer service Excellent communication and interpersonal skills Successful completion of the Jackson Hewitt Tax Knowledge Assessment Experience working in a fast-paced environment Strong attention to detail and accuracy Bachelors degree in accounting or related field preferred Field Instructor, Remote Support, or Call Center certification a plus Tax planning and audit support experience preferred Bachelors degree in accounting or related field a plus CPA or Enrolled Agent license is a bonus PTIN Certification: Yes

Job DescriptionBenefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Signing bonus Training & development Calling all Experienced Tax Preparers! Join our team for an exciting seasonal opportunity that offers flexible schedules. Leverage your tax expertise, business background, and knowledge of tax laws to propel you to the next level. You will provide exceptional client service while connecting with clients in a fun, fast-paced environment. Don't miss out on this opportunity to make a difference for the hardest working! ** $150 Sign-On Bonus for new employees! Terms apply ** What you need: 2+ seasons of previous experience completing individual, trust, and/or partnership tax returns Passion for providing extraordinary customer service Excellent communication and interpersonal skills Ability to thrive in a fast-paced work environment Basic computer skills Willingness to learn Experience in accounting, finance, retail, bookkeeping, or taxes Additional Perks: Full-time and part-time positions are available Flexible Schedule Options Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Enrolled Agent materials and testing reimbursement Opportunities for advancement within the organization Employee referral program & sign-on bonus for new Tax Preparers (terms apply) Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today

Job DescriptionBenefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Signing bonus Training & development Seeking a job that fits around your life? Look no further! We provide flexible scheduling options, so you can balance work and personal commitments. Embrace the possibilities by adding this side gig or growing a new career at Jackson Hewitt and apply today! If you join our team as a Seasonal Entry Level Tax Preparer, you'll conduct one-on-one tax interviews with clients, start to develop your book of business, and provide exceptional customer service. You will also have the opportunity to expand your skill set with professional development and continual training. No matter your work background or experience level, we welcome you to apply! ** $150 Sign-On Bonus for new employees! Terms apply ** What you need: Passion for providing extraordinary customer service Excellent communication and interpersonal skills Ability to thrive in a fast-paced work environment Basic computer skills Willingness to learn Additional Perks: Full-time and part-time positions are available Flexible Schedule Options Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Enrolled Agent materials and testing reimbursement Opportunities for advancement within the organization Employee referral program & sign-on bonus for new Tax Preparers (terms apply) Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!