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  • IT Support Specialist (On-Site)

    Victory Technology 3.9company rating

    Knoxville, TN job

    We're currently hiring an On-Site IT Support Specialist to join our team in Knoxville, TN. This role requires daily in-person support, so please only apply if you live locally and can reliably work on-site while providing great service to our small business clients. Victory Technology is a small, Knoxville-based IT and cybersecurity company (MSP) that proudly supports other small businesses - especially title companies - across Tennessee and neighboring states. We believe in making tech approachable, secure, and genuinely helpful for our clients. If you're the kind of person who enjoys solving problems, working directly with users, and making a real impact at a company where you're more than just a number - you might be a great fit. We're not looking for someone who just wants a “J.O.B.” - we're looking for a technically skilled, people-focused problem solver who takes pride in their work and enjoys helping others succeed. If this sounds like you, and you're ready to join a small, driven team making a big difference - we'd love to hear from you! Apply today and help us deliver IT that actually helps. Responsibilities: - Respond to help desk tickets and resolve technical issues promptly and professionally - Provide both remote and on-site support for desktops, laptops, printers, and mobile devices - Set up and manage user accounts and permissions in Active Directory and Microsoft 365 - Assist with software installations and updates using Intune (Microsoft Endpoint Manager) - Support Windows 10, 11, and Windows Server environments - Troubleshoot basic networking issues, including LAN/WAN connectivity - Document common issues and procedures for internal knowledge base - Track IT inventory and maintain software licensing records - Work with our team to develop and implement tech solutions that make a difference for our clients Qualifications: - 1-3 years of experience in IT support, helpdesk, or a similar role - Strong knowledge of Windows OS and Microsoft Office - Experience with RMM tools (e.g., Atera, ConnectWise, Datto) and ticketing platforms - Familiarity with AD, GPO, and Microsoft 365 admin tasks - Basic understanding of networking (IP, switches, firewalls, LAN/WAN) - Experience with Ubiquiti/Unifi is a plus - Excellent communication and interpersonal skills - we're looking for someone who can talk to humans, not just machines - Organized, reliable, and able to manage time independently
    $42k-75k yearly est. 3d ago
  • C# .Net Developer ( LOCALS ONLY ) ---- 100 % Onsite -----ONLY LOCALS MUST APPLY

    Zillion Technologies, Inc. 3.9company rating

    Nashville, TN job

    NO THIRD PARTIES CALL THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Shaily Sharma - ********** Email: ************************************* // ********** Sr. Software Engineer - C# .Net Developer Location : 100 % Onsite - Mt. Juliet, TN // Nashville, TN Duration : Long term ongoing with no end date We are seeking a dedicated Sr. Software Engineer to join our team. The ideal candidate would be able to support our C# .NET 8 back-end maintenance and enhancement of our backend API that is pivotal in delivering robust services to a diverse range of clients. This crucial role involves ensuring the seamless operation and scalability of APIs that support warehousing operations and multiple applications. What will be my duties and responsibilities in this job? • API Development and Maintenance: Design, develop, and maintain scalable and efficient backend APIs using C#, ensuring they meet functional and technical requirements. • NoSQL Experience: We are using Azure Table Storage • Application of SOLID Principles: Employ SOLID principles in all aspects of software development to create systems that are easy to maintain, extend, or scale. • Service-Oriented Architecture: We are using Azure Function Apps for compute and Azure Event Grid to handle messaging between functions. • Code Quality Improvement: Continuously refactor code to improve its quality, readability, and maintainability, adhering to best coding practices and standards. • Security Enhancements: Implement security measures in both APIs and web interfaces to protect against vulnerabilities and ensure the confidentiality, integrity, and availability of user data. • Performance Optimization: Monitor, identify, and rectify performance bottlenecks in both the backend and frontend components of the application. • Cross-Functional Collaboration: Collaborate with other team members, including frontend developers, network teams, and database administrators, to ensure smooth deployment and operation of software solutions. • Documentation and Reporting: Create detailed documentation for the software's architecture, code, and APIs, and provide regular updates on project status and milestones to stakeholders. • Knowledge of Azure: All of our services are Azure PaaS. Understanding of Azure services, architecture, and security features. What are the requirements needed for this position? • Proficiency in C# Programming: Deep understanding of C# and .NET framework, capable of writing clean, scalable, and efficient code. • API Development: Experience in building and maintaining RESTful APIs. Knowledge of web service architecture and best practices. • SOLID Principles: Clear understanding of SOLID principles for object-oriented design and programming. • Version Control: Proficiency in using version control systems, especially Git, for source code management. • Testing and Debugging: Ability to write unit tests and debugging skills to identify and fix issues quickly. • Security Practices: Awareness of security practices pertaining to web development, API security, and data protection. • Problem Solving: Strong analytical and problem-solving skills, with the ability to think algorithmically. Please contact : ************************************* // ********** Thanks, Shaily Sharma Zillion Technologies Inc. Asst. Director - Talent Acquisition ********** Email: ************************************* // **********
    $69k-88k yearly est. 1d ago
  • Associate Strategic Advisor

    It Solutions Consulting 3.9company rating

    Brentwood, TN job

    About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want you to be a part of a fast-growing Managed Service Provider specializing in providing high-end technology solutions to small and mid-market businesses. IT Solutions is a nationally recognized leader in the IT space, with over 25 years of experience and thousands of satisfied clients. Join and grow with us, as we continue to innovate new ways to help businesses Experience Excellence. Job Summary: The Associate Strategic Advisor provides personalized, strategic guidance to maximize existing IT investments to ensure desired business outcomes are achieved through technology alignment and technology roadmaps. As most clients rely on IT Solutions as their sole technology resource for day-to-day support and project initiatives, the Associate Strategic Advisor position requires strong technical aptitude, and to be equally adept with time-management and problem-solving skills. A successful candidate translates complex IT concepts into actionable business-case drivers, manages client expectations with internal business processes, and is well organized and efficient. The candidate must be willing to take the initiative and learn and have strong written and verbal communication skills. Responsibilities: Committed to act as the primary client advocate ensuring client satisfaction and client retention. Serve as the trusted technology advisor responsible for defining and directing IT strategy for distinct client list of medium to enterprise-sized clients and house accounts/SMB client base. Create and deliver bi-annual Strategic Advisor report and 5-year roadmaps for managed clients. Maintain in-depth understanding of clients' business to align technology recommendations and solutions with business goals. Host and attend regular cadence meetings with clients, while documenting each client interaction in a timely and accurate matter. Perform IT risk planning and implement management strategies to improve overall security posture. Engage in IT budget planning and management of day-to-day IT operations. Ownership and management of accurate client invoicing and quarterly true ups. Manage and maintain c-level and senior level relationships with medium and large organizations. Regularly set and follow through with expectations of C-level contacts via effective verbal and written communication. Collaborate with the Strategic Advisors and Director, Customer Success, to interpret account management processes, goals, challenges, and concerns. Manage documenting technical environments in a consistent and organized fashion. Balance client account priorities with the company's internal business processes. Knowledge, Skills, and Abilities: Strong oral and written communication skills Effective time management and multi-tasking skills Maintains the ability to stay organized and be detail-oriented Demonstrates a passion for solving problems or helping others and take the initiative in driving continuous improvement/execution excellence Exceptional organizational skills, including the ability to self-manage and multi-task effectively and accurately in a fast-paced and dynamic environment General understanding of on-premises and cloud-based networking environments. General understanding of Microsoft licensing (SPLA, O365, M365, Azure, etc.). Excellent customer service skills and ability to work with a variety of businesses, technologies, and personalities. Strong presentation skills both in-person and virtually using MS Teams. Proven ability and desire to stay current with the latest technology trends, shifts in the market. Working knowledge and understanding of the latest versions of Windows Server, Active Directory, Exchange Server, Office 365, VMware, Citrix, SANs, public cloud platforms (Azure, AWS, etc.). Proven ability to follow established processes to produce standard results. Excellent follow-through skills and the ability to anticipate and address business needs proactively. Possess a strong work ethic; self-motivated with a desire to take initiative and look for ways to improve processes and create efficiencies; have a strong sense of urgency. Excellent time management and organizational skills in managing through multiple priorities with overlapping tasks across multiple businesses. Team-oriented attitude balanced with the ability to work independently with minimal supervision. Strong analytical, problem-solving, and project management skills. Understanding of Information Technology Infrastructure Library (ITIL) framework/ITIL certified Understanding of NIST Framework Standards Understanding of compliance requirements and controls such as HIPAA, PII, PHI, PCI/DSS, etc. Experience Minimum of 2 years in IT account management or technical industry, preferably working for a managed service provider, with a keen understanding of the business model and best practices. Previous MSP experience strongly preferred. Bachelor's degree in business administration, Communications, Computer Science, or related fields (preferred). ITS offers a full benefits package, including: Rich Medical and prescription plans Dental & Vision Paid Holidays and Flexible Paid Time Off 401K/401K Roth with Safe Harbor matching Stock Appreciation Rights Company-paid life insurance, long-term and short-term disability insurance Company-paid mental health support & financial wellness services FSA for medical and dependent care HSA option with compatible medical plan Company-paid training, materials, and exams Performance-based bonuses IT Solutions is an equal employment opportunity employer that provides opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $52k-83k yearly est. 2d ago
  • Director of Customer Operations, RCMS (EHR platform)

    Qualifacts 4.1company rating

    Nashville, TN job

    Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts' comprehensive portfolio, including the CareLogic , Credible™, and InSync platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions. If you want to work inside an atmosphere where innovation has purpose, and your ambition works to support our customers and those they serve, please apply today! We are primarily seeking candidates in Nashville or Tampa to work a hybrid schedule in either office location. Summary of the Director, Customer Operations, RCMS Qualifacts is seeking a strategic and data-driven Director, Customer Operations, RCMS, to help scale and strengthen our Revenue Cycle Management Services. This leader will partner closely with the VP and other Directors to drive operational excellence, customer outcomes and strategies, standardize processes, define key performance metrics, and implement automation initiatives that improve efficiency and compliance. As a subject matter expert in both revenue cycle management and behavioral health EHR platforms (Credible, CareLogic, and/or InSync), the Director may also be deployed directly to assist with customer strategies, escalations, and operational optimization. Agency experience and/or behavioral health EHR experience is strongly preferred. Responsibilities for the Director, Customer Operations, RCMS Assist the VP and other Directors with day-to-day RCMS operations, ensuring service delivery excellence and optimal customer outcomes across Qualifacts RCMS delivery Deploy and oversee SMEs to support customer strategies, escalations, and retention efforts. Define, track, and report on departmental KPIs (AR days, net collection rate, denial rates, clean claim rate) Collaborate with other Directors to standardize and optimize RCM processes, ensuring scalability, efficiency, and best practice adoption Lead automation and technology initiatives (EHR workflows, RPA, clearinghouse integrations) to reduce manual effort and improve accuracy Conduct operational assessments, identify gaps, and drive stabilization and sustainability initiatives Collaborate with IT, Product, Compliance, and Customer teams to ensure RCMS operations align with EHR capabilities, regulatory standards, and customer needs Coach and develop staff to ensure consistent adoption of standardized processes and tools Assist with presenting operational insights, customer impact, and performance trends to senior and executive leadership Success Metrics of the Director, Customer Operations, RCMS Improved AR performance and collections Reduced denial and rework rates Increased adoption of automation and measurable efficiency gains Higher customer satisfaction and retention Compliance with payer, contractual, and regulatory requirements Qualifications of the Director, Customer Operations, RCMS Bachelor's degree in healthcare administration, Business, or related field (Master's preferred) 5+ years of leadership experience in healthcare operations or related experience, with a strong focus on revenue cycle management Hands-on experience with behavioral health EHR platforms (Credible, CareLogic, and/or InSync) is strongly preferred Knowledge, Skills, and Abilities of the Director, Customer Operations, RCMS Expertise across front, middle, and back-end RCM processes with proven metrics-driven results Experience with agency or behavioral health EHR systems strongly preferred Track record of driving workflow optimization, automation, and operational transformation Strong leadership, communication, and stakeholder management skills Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $81k-126k yearly est. Auto-Apply 60d+ ago
  • Data Analyst Intern

    Cai 4.8company rating

    Nashville, TN job

    **Req number:** R6105 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As a Data Analyst Intern, you will work within our technical data analytics team, focusing on analyzing existing customer data. You will have the opportunity to apply your analytical skills to discover patterns and insights that will help drive business strategies and improve customer experiences. **Job Description** We are seeking a motivated and detail-oriented **Data Analyst Intern** to join our team and contribute to impactful data analysis projects. This role is a **full-time internship role and is remote** . The internship dates are June 1, 2026 to July 31 2026. **This internship is a full-time opportunity requiring a commitment of** **40 hours** **per week.** **Candidates must be available during core business hours (8:30 am EST to 5:00 pm EST) for the entire 9-week duration of the program.** **Please note that all work must be performed within the United States.** **This position does not offer work authorization sponsorship now or in the future. Candidates requiring sponsorship will not be considered.** **What** **You'll** **Do** + Assist in collecting, processing, and analyzing large datasets to extract meaningful insights + Collaborate with cross-functional teams to understand data requirements and deliver actionable analytics + Develop and maintain dashboards and reports to communicate findings to stakeholders + Utilize statistical techniques and data analysis tools to identify trends and patterns in customer data + Support the team in ad hoc analysis and reporting requests **What** **You'll** **Need** Required: + Current Junior pursuing a degree in Computer Science or a related field + Minimum GPA of 3.5 or higher + Strong analytical skills and experience with data patterns and trends + Excellent critical thinking and problem-solving abilities + Familiarity with data analytics tools and techniques + Passion for working with data and a keen interest in customer data analysis Preferred: + Understanding data engineering, data warehousing, and ETL processes + Familiarity with Python, Java, or Scala + Familiarity with Azure data storage + Exposure to data storage technologies such as SQL databases, NoSQL databases, and data lakes. + Familiarity with cloud platforms (AWS or Azure,) and related data services **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor The pay for this position is $20 per hour (USD). Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role will include medical coverage as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law. \#DNP **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role will include medical coverage as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $20 hourly 60d+ ago
  • Server Support Specialist

    Eteam 4.6company rating

    La Vergne, TN job

    Key Responsibilities: Server Installation & Configuration: Install, configure, and deploy servers in data center environments, ensuring they are correctly set up for optimal performance and scalability. Hardware Maintenance: Perform regular maintenance and health checks on servers, including monitoring hardware performance, updating firmware, and replacing or upgrading components. Troubleshooting & Repairs: Diagnose and resolve hardware and software issues related to the servers, ensuring minimal downtime and maintaining system integrity. Performance Optimization: Monitor server performance and implement corrective actions to optimize hardware's efficiency, stability, and reliability. System Updates & Patches: Apply firmware updates, patches, and drivers to NVIDIA servers, ensuring compatibility with the latest software and hardware environments. Integration Support: Help integrate NVIDIA GB200 servers with other systems and software, ensuring compatibility and smooth communication across the network. Documentation & Reporting: Maintain accurate records of server configurations, maintenance schedules, and troubleshooting efforts. Generate regular reports on server health, performance, and issues. Collaboration: Work closely with IT infrastructure teams, network engineers, and other technical staff to ensure seamless server operations and integration with existing infrastructure. Data Center Operations: Support data center operations, ensuring that NVIDIA servers are properly rack-mounted, cabled, and positioned for optimal airflow and cooling. Required Skills and Qualifications: Bachelor's degree/High School Diploma. Proven experience working with servers or similar high-performance computing hardware. Strong understanding of server hardware, including CPU, memory, storage, networking components, and cooling systems. Solid understanding of networking concepts, protocols, and configurations (TCP/IP, DNS, DHCP, etc.). Proficiency with server diagnostics tools and hardware monitoring software. Preferred Qualifications: Experience with NVIDIA-specific hardware and software solutions, including GPUs, CUDA, and other NVIDIA technologies. Familiarity with GPU server configurations and use cases, particularly in AI, machine learning, and high-performance computing environments. Knowledge of server management frameworks like IPMI, iLO, or similar. IT certifications (e.g., CompTIA A+, Cisco CCNA, or similar) are a plus. Familiarity with cloud platforms (AWS, Google Cloud, Azure) and their interaction with on-premises server infrastructure. Additional Information: Ability to lift heavy hardware components and perform physical installations and repairs in a data center environment. Ability to lift up to 30 pounds regularly. Ability to bend, stoop, crawl, kneel, crouch, reach, stand for long periods , and move about production and warehouse facilities. The environment is temperature controlled, but otherwise, it is a typical production environment with loud noises.
    $36k-55k yearly est. 1d ago
  • Director, RCMS US Operations

    Qualifacts 4.1company rating

    Nashville, TN job

    Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts' comprehensive portfolio, including the CareLogic , Credible™, and InSync platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions. If you want to work inside an atmosphere where innovation has purpose, and your ambition works to support our customers and those they serve, please apply today! Summary of the Director, RCMS US Operations The Director of RCMS US Operations is responsible for managing the day-to-day operations of the RCMS Relationship Management team. This role oversees client service delivery, ensures accurate and timely billing configurations, and leads a team that supports the full revenue cycle process for customers. The Director serves as the primary point of contact for escalating client issues and is accountable for ensuring that services are delivered in line with contract terms and customer expectations. This position includes oversight of team performance, client onboarding, contract fulfillment, and process execution related to revenue cycle management. The Director works closely with internal departments to resolve issues and support operational goals, while also ensuring compliance with billing, payer, and regulatory requirements. This position may be remote or based in a U.S. office location Responsibilities for the Director, RCMS US Operations Team & Operations Management Manage and support a team of Relationship Managers, Configuration Analysts, and/or other customer onboarding staff Ensure staff meet performance expectations and service-level goals Oversee workload distribution, day-to-day operations, and coordination of tasks Conduct regular team meetings, performance reviews, and provide coaching and support Client Engagement & Service Delivery Function as the main point of contact for clients during issue escalation or complex situations Ensure clients are receiving timely responses, accurate billing services, and consistent support Monitor customer KPIs, performance metrics, and revenue cycle processing to ensure operational targets are achieved Address client concerns promptly and follow-up on open items to ensure resolution Billing Configuration & Revenue Cycle Oversight Oversee billing setup, fee schedule updates, and maintenance of revenue cycle settings in the EHR system Validate successful configuration with clearinghouses and monitor ongoing revenue cycle settings Coordinate with internal teams to complete customer onboarding and configuration accurately and on time Ensure contract terms and billing requirements are properly implemented and maintained Process Compliance & Risk Management Support compliance with payer rules, state and federal regulations, and internal company policies Research and share relevant billing, payer, and insurance updates with the team and clients Identify operational issues or risks and collaborate with teams to develop practical solutions Provide oversight into month-end billing, invoice review, and payment validation processes Collaboration & Communication Collaborate with internal departments (e.g., Product, Customer Success, Customer Support, Finance) to support client needs and resolve issues Coordinate with team members to ensure all client deliverables are completed and contracts are adhered to Support cross-functional projects that improve client outcomes and internal workflows Maintain clear documentation and communication for all client-related activities and team performance Qualifications of the Director, RCMS US Operations Bachelor's degree required. Master's degree preferred but not required. 10+ years of experience in client success, healthcare billing, or revenue cycle operations At least 5 years of experience in managerial or leadership role Experience working with Electronic Health Records (EHRs), clearinghouses, or medical billing platforms Knowledge of behavioral healthcare billing is a plus Knowledge, Skills, and Abilities of the Director, RCMS US Operations Strong leadership skills with experience supervising staff and managing performance Familiarity with revenue cycle workflows, billing processes, and payer rules Ability to manage multiple priorities, meet deadlines, and maintain accuracy under pressure Excellent verbal and written communication skills Comfortable reviewing reports and identifying issues or trends in data Skilled in resolving client concerns and improving service delivery Proficient in Microsoft Office and CRM or project management tools Knowledge of contract management and billing compliance requirements Occasional travel may be required for team meetings, training, or client visits (up to 20%) Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $88k-137k yearly est. Auto-Apply 60d+ ago
  • Senior Software Consultant

    UDig 3.7company rating

    Nashville, TN job

    Lead. Innovate. Grow. Make an Impact. At UDig, you won't just code-you'll lead impactful projects, shape technical strategy, and grow your career in a people-first consulting environment. As a Senior Consultant, you'll work on diverse and innovative projects, mentor engineers, and partner with clients to solve real business problems using cutting-edge technology. Here's why top consultants choose UDig: Career Growth - Own your path with UDig Elevate, offering a clear trajectory for career growth and leadership opportunities. Consulting with Purpose - Own solutions, drive decisions, and directly impact clients. Flexibility & Balance - Flexible work environment with opportunities for in-person collaboration with a high-caliber team. Investment in You - $1,500 annual training budget, mentorship, and hands-on learning. Competitive Compensation - Strong salary, performance-based bonuses, and career progression. Comprehensive Benefits - PTO, parental leave, 401(k) match, health, dental, vision benefits and more! What You'll Do: Lead development teams as a player-coach, mentoring engineers and guiding project execution. Architect, develop, and deploy full-stack cloud applications using Java, C# and front-end frameworks (React, Angular, or Vue). Partner with clients in a consulting role, shaping solutions that drive business value. Facilitate technical whiteboarding sessions to define architecture and best practices. Conduct code reviews, enforce standards, and champion software quality. Drive agile project delivery through backlog refinement, standups, and demos. What You'll Bring: 6+ years of experience in software engineering with strong Java back-end expertise preferred. Prior experience from a Technology Consulting company is required with the ability to build relationships, manage expectations, and deliver tailored solutions. Leadership in software engineering, mentoring and guiding technical decision-making. Cloud computing experience (AWS, Azure, or GCP) and familiarity with DevOps tools (Docker, Kubernetes). Strong communication skills, with the ability to explain complex ideas to both technical and non-technical audiences. Bachelor's degree in Computer Science, Information Systems, or a related field. Join UDig - Where Consulting Meets Innovation. UDig is a technology consulting firm dedicated to delivering high-impact solutions that have driven client success for over 20 years. Our team collaborates directly with clients, taking a consultative approach to turning complex challenges into successful projects that deliver business value. By harnessing expertise, innovation, and connections, we achieve extraordinary outcomes across multiple verticals. At UDig, we're more than consultants-we're problem solvers, mentors, and innovators. If you're looking for a role where your technical expertise, leadership, and consulting skills drive real impact, let's talk.
    $77k-99k yearly est. 3d ago
  • Product Management Specialist - Cirrus Next

    Cirrus Aircraft 4.3company rating

    Alcoa, TN job

    Cirrus Aircraft is the recognized global leader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet, the world's first single engine Personal Jet and recipient of the 2017 Robert J. Collier Trophy. Founded in 1984, the company has redefined performance, comfort and safety in aviation with innovations like the Cirrus Airframe Parachute System (CAPS) - the first FAA-certified whole-airframe parachute safety system included as standard equipment on an aircraft. To date, worldwide flight time on Cirrus aircraft has passed nine million hours and over 170 people have returned home safely to their families as a result of the inclusion of CAPS as a standard feature on all Cirrus aircraft. The company has three locations in the United States, located in Duluth, Minnesota, Grand Forks, North Dakota and Knoxville, Tennessee. Find out more at ********************** Duties and Responsibilities/Essential Functions Logbook Review & Record Management * Review aircraft logbooks and technical records to establish an accurate current maintenance status. * Identify upcoming inspections, airworthiness directives (ADs), service bulletins (SBs), and life limited items. * Maintain organized, accurate, and auditable maintenance documentation. * Validate and update the aircraft configurations as necessary depending on added upgrades or accessories since original aircraft sale. Maintenance Coordination * Develop and track work scopes for inspections, repairs, and discrepancies. * Coordinate with service centers, maintenance providers, and vendors to schedule work. * Monitor progress of maintenance events to ensure timely completion. * Validate all maintenance complies with FAA and OEM requirements for Cirrus Next eligibility. Upgrades & Modifications * Coordinate installation of upgrades under the Cirrus Next program. * Manage timelines, budgets, and service center relationships for upgrade projects. * Ensure all modifications are documented and reflected in aircraft records. Project Management * Act as primary point of contact for internal sales teams, service centers, and customers regarding maintenance status and upgrades. * Create and manage project timelines for each aircraft in the Cirrus Next pipeline. * Identify risks and proactively mitigate delays or cost overruns. * Provide regular status updates. Compliance & Quality Assurance * Ensure aircraft meet the standards and requirements of the Cirrus Next program before delivery. * Audit maintenance work orders and records for accuracy and completeness. * Uphold FAA, OEM, and company compliance standards at all times. Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. * Bachelor's Degree in Aviation Maintenance Management with 1+ year experience preferred. OR * Associates Degree in Aviation Maintenance Management with FAA Airframe & Powerplant A&P license with 2+ years' experience preferred. OR * FAA Airframe & Powerplant (A&P) Certificate with 5+ years' experience preferred. * Strong knowledge of FAA regulations, aircraft maintenance tracking, and logbook practices. * Proven project management and vendor coordination skills. * Exceptional attention to detail and organizational skills. * Strong communication and relationship management skills across technical and non-technical stakeholders. * Strong Microsoft Office skills. Competencies To perform the job successfully, an individual should demonstrate the following competencies: * Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. * Manages Complexity: Makes sense of complex, high quantity, and sometimes, contradictory information to effectively solve problems. * Financial Acumen: Interprets and applies understanding of key financial indicators to make better business decisions. * Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. * Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Our Benefits: Cirrus provides a range of exciting benefits, including: * 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting. * Employer-Paid Coverages: Group term life, short- and long-term disability insurance. * Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options. * Free Health Tracking: With rewards for meeting health goals. * Generous PTO: 120 + hours accrued within the first year. * Employee Referral Bonus: For referring talented candidates. * Career Development: Tuition reimbursement and professional growth opportunities. * Exclusive Discounts: Access to partner and marketplace discounts. * Community & Engagement: Company and employee clubs at various locations. These benefits are designed to support your well-being, growth, and enjoyment at Cirrus! Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required. Pay Range is list for MN only Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.
    $61k-85k yearly est. 5d ago
  • Event Contractor - Live Sports Production

    Ballertv 4.1company rating

    Franklin, TN job

    WHO (Event Contractors) If you value: FLEXIBILITY - Events typically take place during the weekends (which may include Thursday or Friday set up days.) As an independent contractor, you set your schedule - you choose which event(s) to accept! EXCITEMENT - You will attend some of the top sports venues in your state. Never a dull moment! You may even be invited to travel to top tournaments. NEW TECHNOLOGY - Hands-on experience with the latest streaming software and technology!SUPPORT - We want to see you succeed by providing the tools and resources of Best To-Dos and Practices for the field. WHAT (Contract Services Needed) TRACK - Receive and handle all event equipment, including camera gear & marketing assets.EXECUTION - Set up BallerTV's streaming system (filming equipment) at each court (or field). Move safely, be efficient and maneuver with a sense of urgency throughout your workday.MONITOR - Ensure each game's stream is steady and consistent. Operate and troubleshoot equipment and technology, maintain communication with the BallerTV team throughout the event. ENJOY - Watch live sports while working! How cool is that?FLEXIBILITY - This role is a part-time, weekend contractor position. Some events start as early as 6AM and run as late as 10PM. You may be asked to travel up to 40 miles one way. PAY - $16 an hour. Please note: Daily Shifts can be over 12 hours long. A weekend tournament (Fri, Sat, Sunday) can be over 30 hours of work. It is not for everyone and requires you to be on your feet and lift heavy objects. BALLERTV'S STORY Do you believe in underdog stories or game changing moments? BallerTV is a venture-backed startup, building the world's largest sports network from the ground up! In 2021, BallerTV live-streamed over 350,000 youth tournaments! Similar to the early days of ESPN, BallerTV is rapidly expanding the spectrum of sports coverage and changing the landscape of sports broadcasting! Required QualificationsMust be 18 years of age Must complete a pre-event background check Must be familiar with iOS devices and products Must be personable and professional at all times Must have the ability to multitask with a strong attention to detail Must possess a positive winning attitude Preferred QualificationsExperience in (live) event production, sports, or any customer facing position is a plus!Knowledge, interest, and experience within grassroots soccer, lacrosse, basketball, volleyball, football and/or wrestling is a plus! Having a current and valid Driver's license to receive and transport event equipment. Job Type: Weekend Work - ContractVisit **************** for more information.
    $16 hourly Auto-Apply 60d+ ago
  • Salesforce Developer

    Saxon Global 3.6company rating

    Memphis, TN job

    Title: Salesforce Developer with STRONG Release Management skills Location: Onsite for Memphis, TN || Birmingham, AL || Charlotte, NC|| Raleigh-Durham, NC|| New Orleans, LA || Knoxville, TN Duration: 6 Contract to Hire || W2 Requirements: 8+ years as a Salesforce Developer / Release Manager (3+ years specifically managing Salesforce releases) 5+ years performing DevOps release management (must be familiar with DevOps Tools) 7+ years conducting technical code reviews and unit testing. 7+ years performing code release and deployment activities. 5+ years reviewing plans and providing a release roadmap. 5+ years support testing and perform defect fixes. 5+ years creating and managing technical documentation. 5+ years performing task prioritization, resolving issues and escalations.
    $72k-90k yearly est. 2d ago
  • Mobile Application Developer

    Intellisoft Technologies 4.1company rating

    Memphis, TN job

    MUST HAVE EXPERIENCE IN ANDROID AND IOS Long term contract Rate: Competitive The Mobile Applications Developer (Cross-Platform) will support the digital transformation efforts by designing, developing, and deploying mobile applications that enhance public access to city services and improve internal operations. This is an engagement focused on building and launching a high-quality mobile application that operates seamlessly across iOS and Android platforms using leading cross-platform frameworks. Essential Job Functions • Design, develop, test, and deploy mobile applications for both iOS and Android using Flutter, React Native, Xamarin, or .NET MAUI. • Collaborate with internal stakeholders to define requirements, technical specifications,and milestones. • Integrate mobile applications with existing City systems, databases, and APIs. • Ensure applications are optimized for performance, accessibility, and security. • Conduct comprehensive testing, debugging, and issue resolution throughout the development lifecycle. • Implement robust data security measures in compliance with City IT policies. • Prepare and maintain technical documentation, including source code and deployment guides. • Publish, update, and manage applications in the Apple App Store and Google Play Store. • Provide knowledge transfer and technical handoff to City IT staff at project completion. Minimum Qualifications Education & Experience • Bachelor's degree in Computer Science, Software Engineering, Information Technology, or related field (or equivalent experience). • Minimum of five (5) years of professional experience in mobile app development. • Demonstrated success in delivering cross-platform mobile applications for both iOS and Android. Technical Skills • Proficiency in one or more cross-platform frameworks: Flutter, React Native, Xamarin,or MAUI. • Strong programming skills in Dart, JavaScript/TypeScript, or C#. • Experience integrating RESTful APIs, GraphQL, and cloud-based backends (Firebase,AWS, Azure). • Familiarity with mobile architecture, UI/UX design, and state management patterns. • Experience with Git or similar version control systems. • Understanding of CI/CD pipelines, automated testing, and agile methodologies. • Knowledge of mobile security standards, authentication, and encryption. Core Competencies • Strong analytical and problem-solving skills. • Excellent written and verbal communication abilities. • Proven collaboration and teamwork skills across departments. • Self-motivated with strong time management and organization. • Commitment to quality, public service, and civic innovation. Preferred Qualifications • Experience with native development (Swift, Kotlin, or Java). • Experience with public-sector or government technology projects.
    $76k-97k yearly est. 2d ago
  • Leader, Technical Support

    Cisco 4.8company rating

    Knoxville, TN job

    About the Team: The Global Meraki Escalations and Product Specialist Group is part of the Catalyst and Meraki CEAD (Customer Escalations Adoption and Deployment) Engineering organization. This group's primary responsibility is to handle Customer Escalations and triage Customer Facing Defects. They work closely with Meraki Support, Platform and Product Engineering and Product Management organizations to deliver top class Customer and Support Experience. As a People Leader within the Meraki Escalations Engineering organization, the desired candidate will: + Oversee the work of Escalation Engineers and Product Specialists within the Meraki Dashboard product domain. + Take accountability for driving customer escalations (Executive Escalations) through to resolution and closure. + Handle difficult conversations with customers and key stakeholders confidently and professionally during escalations. + Partner closely with regional and technology counterparts to deliver operational excellence for customers, partners, and internal teams. + Drive high-quality standards for Customer Found Defect (CFD) triage and issue scoping. + Monitor key performance indicators and quality measures for escalations and CFDs. + Collaborate cross-functionally with Development Engineering, Product Management, Sales, and Support teams with a strong closed-loop mindset. + Provide thought leadership on serviceability, support readiness, documentation, process, and training. + Guide and support team members in professional development, performance management, and career progression. + Communicate effectively to ensure the team remains informed of company, organization, and team priorities. + Lead and participate in team rituals including team meetings, 1:1 syncs, and group/product-specific sessions. + Maintain a positive outlook and leadership presence in a fast-paced, dynamic environment. + Advocate for AI and automation to enhance products, services, and operational efficiency. Required Experience/ Knowledge/ Skills: + 10+ years of overall experience in IT Services/ Engineering organizations with global presence, with 7+ years as a People Leader. + University Degree in IT or a related major. + Strong working knowledge of IT Networking products, backend infrastructure (Cloud & On-Prem) and their application towards delivering business outcomes. + Demonstrates a solid understanding of the Meraki Dashboard and product portfolio. **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $128,100.00 to $168,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $158,200.00 - $241,700.00 Non-Metro New York state & Washington state: $140,600.00 - $241,800.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
    $79k-94k yearly est. 15d ago
  • Director of Operations

    Tyler Technologies 4.3company rating

    Brentwood, TN job

    Description Responsibilities Full P&L expense management for dynamic, high-growth organization Directly responsible for all client-facing team members and for driving internal initiatives within Professional Services, Client Success, and Customer Support Liaison to Sales in the coordination of sales-to-PS transition activities Liaison to Product Strategy in the execution of client projects and relaying key client needs Oversight of project lifecycle and backlog by team and resource. Oversee customer support processes and organize them to enhance customer satisfaction. Regularly evaluate the efficiency of business procedures according to organizational objectives and apply improvements. Identify potential operational problems, and prioritize initiatives to maximize efficiency, quality, customer satisfaction, and revenue. Ensure escalations, project challenges, and product enhancements required by contracts are driven to conclusion in a favorable manner to the customers benefit Inspire and motivate employees to perform at their best. Perform other job-related duties and responsibilities as assigned by the General Manager Qualifications BA/BS college degree in related field or equivalent experience is required. Proficiency using MS Office products, including MS Project, Excel, Word, PowerPoint, and Visio. Excellent listening skills and ability to learn new content quickly. Understanding of software lifecycle as well as software deployment and implementation. Ability to think critically and identify opportunities for process improvement. Ability to communicate effectively with clients. Ability to deliver a highly detailed work product with little to no supervision and often with diverse, vague, or limited details. Work comfortably in an obscure environment when analysis of hypothetical situations need forethought to anticipate logical outcomes. Self-starter with the ability to complete projects with minimal oversight. Excellent interpersonal skills including verbal and written communication. Ability to prioritize and manage multiple projects and deadlines.
    $82k-105k yearly est. Auto-Apply 60d+ ago
  • Sr. Data Engineer with NLQ

    Atos 4.7company rating

    Nashville, TN job

    Minimum 7+ years of experience in data engineering. Experience with any one ETL/ELT development Tool viz. Matillion/Nexla/Airflow/Azure, Webjob/ADF, or any other leading ETL tool is preferred. Extensive experience with data ingestion, reporting, and analytics for structured and semi-structured data from various cloud platforms like Azure, AWS, or GCP. Experience working with REST and SOAP-based APIs, and various file formats like CSV, PSV, JSON, or XML to extract data for data pipelines. Knowledge of the Retail/E-commerce domain is highly preferred. Collaborate with cross-functional teams to design and implement data pipelines. Understand the business objectives of the customers and translate their explicit and implicit requirements into optimal, scalable, high-performance Cloud DW solutions. Must possess excellent programming skills with SQL. Experience using Code/Version management tools like GitHub, and TFS in a continuous integration/continuous delivery (CI/CD) environment is preferred. Communicates effectively with business stakeholders and architects. Experience in Agile/Scrum/Scaled Agile application development using Jira, MS Project, or any other project management tool. Collaborate with business stakeholders to gather requirements and create comprehensive technical solutions and documentation.
    $64k-83k yearly est. 4d ago
  • Product Management Specialist - Cirrus Next

    Cirrus Design Corporation 4.3company rating

    Alcoa, TN job

    Cirrus Aircraft is the recognized global leader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet™, the world's first single engine Personal Jet and recipient of the 2017 Robert J. Collier Trophy. Founded in 1984, the company has redefined performance, comfort and safety in aviation with innovations like the Cirrus Airframe Parachute System (CAPS ) - the first FAA-certified whole-airframe parachute safety system included as standard equipment on an aircraft. To date, worldwide flight time on Cirrus aircraft has passed nine million hours and over 170 people have returned home safely to their families as a result of the inclusion of CAPS as a standard feature on all Cirrus aircraft. The company has three locations in the United States, located in Duluth, Minnesota, Grand Forks, North Dakota and Knoxville, Tennessee. Find out more at ********************** Duties and Responsibilities/Essential Functions Logbook Review & Record Management Review aircraft logbooks and technical records to establish an accurate current maintenance status. Identify upcoming inspections, airworthiness directives (ADs), service bulletins (SBs), and life limited items. Maintain organized, accurate, and auditable maintenance documentation. Validate and update the aircraft configurations as necessary depending on added upgrades or accessories since original aircraft sale. Maintenance Coordination Develop and track work scopes for inspections, repairs, and discrepancies. Coordinate with service centers, maintenance providers, and vendors to schedule work. Monitor progress of maintenance events to ensure timely completion. Validate all maintenance complies with FAA and OEM requirements for Cirrus Next eligibility. Upgrades & Modifications Coordinate installation of upgrades under the Cirrus Next program. Manage timelines, budgets, and service center relationships for upgrade projects. Ensure all modifications are documented and reflected in aircraft records. Project Management Act as primary point of contact for internal sales teams, service centers, and customers regarding maintenance status and upgrades. Create and manage project timelines for each aircraft in the Cirrus Next pipeline. Identify risks and proactively mitigate delays or cost overruns. Provide regular status updates. Compliance & Quality Assurance Ensure aircraft meet the standards and requirements of the Cirrus Next program after delivery. Audit maintenance work orders and records for accuracy and completeness. Uphold FAA, OEM, and company compliance standards at all times. Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Bachelor's Degree in Aviation Maintenance Management with 1+ year experience preferred. OR Associates Degree in Aviation Maintenance Management with FAA Airframe & Powerplant A&P license with 2+ years' experience preferred. OR FAA Airframe & Powerplant (A&P) Certificate with 5+ years' experience preferred. Strong knowledge of FAA regulations, aircraft maintenance tracking, and logbook practices. Proven project management and vendor coordination skills. Exceptional attention to detail and organizational skills. Strong communication and relationship management skills across technical and non-technical stakeholders. Strong Microsoft Office skills. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. Manages Complexity: Makes sense of complex, high quantity, and sometimes, contradictory information to effectively solve problems. Financial Acumen: Interprets and applies understanding of key financial indicators to make better business decisions. Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Our Benefits: Cirrus provides a range of exciting benefits, including: 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting. Employer-Paid Coverages: Group term life, short- and long-term disability insurance. Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options. Free Health Tracking: With rewards for meeting health goals. Generous PTO: 120 + hours accrued within the first year. Employee Referral Bonus: For referring talented candidates. Career Development: Tuition reimbursement and professional growth opportunities. Exclusive Discounts: Access to partner and marketplace discounts. Community & Engagement: Company and employee clubs at various locations. These benefits are designed to support your well-being, growth, and enjoyment at Cirrus! Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required. **Pay Range is list for MN only** Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.
    $61k-85k yearly est. 5d ago
  • Call Center Data Analyst

    NTT Data 4.7company rating

    Nashville, TN job

    NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Data Analyst to join our team in Nashville, Tennessee (US-TN), United States (US). Duties to include but not limited to the following: * Apply fundamental concepts, processes, practices, and procedures on technical assignments. Performs work that requires practical experience and training. Work is performed under supervision. * Conduct analytical trends, volume, demographics, and operator metrics to support enforcement and removal. * Develops analytics to identify trend lines across multiple data sources * Examine and evaluate existing business practices and systems and make recommendations in order to create greater efficiencies and streamline operations, while maintaining or increasing compliance rates. * Log all information into a web-based case management system. * Work cases and develops summaries of cases * Enters Center center and agency related information into the Tableau business intelligence and analytics database. * Understands and use predictive analysis and tools to forecast, employ business analytics (including an enhanced ability to quantify and qualify data) and conduct operational research to identify and recommend optimal or near-optimal solutions to complex challenges. The vendor will identify, understand, and provide business analytics by conducting quantitative and qualitative analysis on the data from the various programs that have cross-points with the Call Center. * All aspects of using RAD applications include CRM software tools. * Experience designing process maps and workflow details. * Provides statistical analysis, and ad-hoc reporting as required using the Tableau analytics database. * Provides technical writing and editing support. * Provides ad-hoc data gathering and analysis. Basic Qualifications: * High School diploma or GED certification. * Minimum 3 years of experience in responding to requests for information, conducting searches in government databases, and developing concise summaries with decision points under tight deadlines. * Minimum 3 years of experience working with ServiceNow as an end-to-end CMS. * Ability to obtain a Public Trust. Preferred Qualifications: * Undergraduate degree/bachelor's degree. * Excellent reading comprehension, writing and communication skills. * Ability to conduct in-depth policy research, quantify the information and produce qualitative and quantitative reports. * Ability to work independently and to manage and prioritize multiple work assignments. * Law enforcement experience or experience in interpreting and applying immigration law is preferred. * Knowledge and experience working with RAD Apps; to include CRM tools. * Ability to provide quantitative and qualitative analysis, critical thinking and reasoning skills for programmatic output * The ability to read and comprehend documents in English and Spanish is preferred. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only ****************, @nttdatafed.com ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************* NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
    $50k-67k yearly est. Auto-Apply 1d ago
  • Event Contractor - Live Sports Production

    Ballertv 4.1company rating

    Morristown, TN job

    WHO (Event Contractors) If you value: FLEXIBILITY - Events typically take place during the weekends (which may include Thursday or Friday set up days.) As an independent contractor, you set your schedule - you choose which event(s) to accept! EXCITEMENT - You will attend some of the top sports venues in your state. Never a dull moment! You may even be invited to travel to top tournaments. NEW TECHNOLOGY - Hands-on experience with the latest streaming software and technology!SUPPORT - We want to see you succeed by providing the tools and resources of Best To-Dos and Practices for the field. WHAT (Contract Services Needed) TRACK - Receive and handle all event equipment, including camera gear & marketing assets.EXECUTION - Set up BallerTV's streaming system (filming equipment) at each court (or field). Move safely, be efficient and maneuver with a sense of urgency throughout your workday.MONITOR - Ensure each game's stream is steady and consistent. Operate and troubleshoot equipment and technology, maintain communication with the BallerTV team throughout the event. ENJOY - Watch live sports while working! How cool is that?FLEXIBILITY - This role is a part-time, weekend contractor position. Some events start as early as 6AM and run as late as 10PM. You may be asked to travel up to 40 miles one way. PAY - Rates vary depending on the area and will be at least $16 an hour. Please note: Daily Shifts can be over 12 hours long. A weekend tournament (Fri, Sat, Sunday) can be over 30 hours of work. It is not for everyone and requires you to be on your feet and lift heavy objects. BALLERTV'S STORY Do you believe in underdog stories or game changing moments? BallerTV is a venture-backed startup, building the world's largest sports network from the ground up! In 2021, BallerTV live-streamed over 350,000 youth tournaments! Similar to the early days of ESPN, BallerTV is rapidly expanding the spectrum of sports coverage and changing the landscape of sports broadcasting! Required QualificationsMust be 18 years of age Must complete a pre-event background check Must be familiar with iOS devices and products Must be personable and professional at all times Must have the ability to multitask with a strong attention to detail Must possess a positive winning attitude Preferred QualificationsExperience in (live) event production, sports, or any customer facing position is a plus!Knowledge, interest, and experience within grassroots soccer, lacrosse, basketball, volleyball, football and/or wrestling is a plus! Having a current and valid Driver's license to receive and transport event equipment. Job Type: Weekend Work - ContractVisit **************** for more information.
    $16 hourly Auto-Apply 60d+ ago
  • IT Support $Open

    Computer Company 4.0company rating

    Nashville, TN job

    $Open Full Time Position Mon Fri: Daytime No Nights or Weekends! Excellent Compensation Requirements: Must have at least 4 years of experience with Desktops & Microsoft Windows Server Apply with your resume for more details
    $30k-46k yearly est. 60d+ ago
  • Sr Content Strategist- Product Marketing, Launch & Event Content- Security Marketing

    Cisco Systems, Inc. 4.8company rating

    Nashville, TN job

    The application window is expected to close on 11/28/25 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Remote United States Your Impact We're looking for a product marketing professional who can blend creative storytelling with sharp strategic execution to help shape the future of Security Marketing. In today's digital-first world, product launches aren't just announcements-they're the moments that define innovation, capture market attention, and fuel business growth. This role is not only about crafting powerful strategies and narratives but also about driving them forward with rigor and operational excellence. You'll use data-driven insights to shape compelling stories, while ensuring flawless execution that turns vision into measurable impact. You will work cross-functionally to: * Define the launch payload and determine the optimal timing and forums to bring it to market. * Craft compelling storylines and narratives that reflect a unified, company-wide perspective. * Execute the launch strategy by ensuring all supporting content and assets are built and delivered. * Partner with the events team to align on event strategy and programming that fully supports the launch. Strategic Responsibilities: * Own and elevate event content strategy to spotlight launch themes and narratives that strengthen market perception. * Guiding event press releases to maximize visibility, media impact, and thought leadership. * Leading the event blog strategy to ensure the right mix of voices and perspectives that extend our influence across audiences. * Defining booth messaging that reinforces strategic value propositions and clearly differentiates us in the market. * Driving the demo strategy-including selection, design, and staffing-to showcase innovation and create memorable customer experiences. * Shaping speaking agendas and curating speakers to reinforce our leadership position and resonate with customer and industry priorities. * Creating and scaling "Know Before You Go" (KBYG) enablement to equip staff with the narratives, payloads, and messaging required to drive consistency and confidence. * Leading program management and quality control to ensure every content initiative is executed to the highest standard and delivers measurable business impact. Minimum Qualifications * 10+ years of experience in product and/or solution marketing, with a focus on storytelling, content development, and content strategy or editorial leadership-ideally within cybersecurity, enterprise technology, or B2B SaaS. * Proven self-starter with a passion for strategic excellence, audience engagement, and a strong bias for action. * Exceptional project execution skills with meticulous attention to detail and a proactive, risk-mitigation mindset. * Proficiency with marketing automation (including Generative AI), strategic optimization tools (e.g., JIRA), and digital analytics platforms. * Demonstrated success operating within large, matrixed organizations, with the ability to build consensus, influence stakeholders, and drive decision-making at scale. Preferred * MBA, preferably from a top tier university * Foundational understanding of security concepts, including the following domains: network security, secure access, security analytics and response, and identity. * Possesses an understanding of AI technologies and applications with a strong desire to stay updated on the latest advancements and trends. * Strong organizational and strategic thinking skills, with experience in managing marketing budgets and ensuring compliance with legal standards Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $196,000.00 to $247,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $196,000.00 - $284,100.00 Non-Metro New York state & Washington state: $174,000.00 - $252,100.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
    $74k-97k yearly est. 2d ago

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