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Junior assistant manager skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical junior assistant manager skills. We ranked the top skills for junior assistant managers based on the percentage of resumes they appeared on. For example, 32.5% of junior assistant manager resumes contained kids as a skill. Continue reading to find out what skills a junior assistant manager needs to be successful in the workplace.

15 junior assistant manager skills for your resume and career

1. Kids

Here's how junior assistant managers use kids:

Enforce kids zone policies in a professional but firm manner.
Perform duties of kids zone attendant.

2. Cleanliness

Here's how junior assistant managers use cleanliness:

Supervised other associates while also servicing customers, maintaining store cleanliness, and executed small-scale visual merchandising tasks.
Ensured appropriate store regulations, including alarm readiness, accountability of registers and cleanliness standards were satisfied.

3. Retail Store

Here's how junior assistant managers use retail store:

Received company's highest sales award for being District of Tulsa's #1 Retail Store.
Performed cashier and inventory tasks with responsibility of opening and closing locally owned retail store.

4. Cash Control

Here's how junior assistant managers use cash control:

Oversee cash control measures-verify and deposit money* Manage employees and delegate tasks* Review store security measures* Provide outstanding customer service
Managed cash control and merchandise inventory.

5. Inventory Control

Here's how junior assistant managers use inventory control:

Assisted manager in all daily store operation, inventory control, coordinated visual displays and merchandising.
Inventory control, sales and promotion of product, store operations.

6. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how junior assistant managers use customer service:

Delivered excellent customer service by politely greeting and assisting customers in person and via telephone.
Provide an open-door atmosphere conductive to high associate morale and excellent customer service.

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7. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how junior assistant managers use sales floor:

Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking Inventory.
Merchandised sales floor, including creation of visual displays, according to company line sheets and directives.

8. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how junior assistant managers use bank deposits:

Assist store manager with closing duties: including handling large sums of money and completing nightly bank deposits
Complete required paperwork, including deposit worksheets, store sales logs, supply orders and bank deposits.

9. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how junior assistant managers use payroll:

Assisted with daily and weekly reports, including inventory, store and employee goals, and payroll.
Manage payroll, scheduling, reports, email, inventory, and log of daily deposits.

10. Sales Associates

Here's how junior assistant managers use sales associates:

Provide excellent leadership by overseeing sales associates.
Cashier, Stock, Greeter Shoe Department Manager paper work Bank deposit Open close store Receiving/sending shipment Supervised sales associates Stock merchandise

11. Front Desk

Here's how junior assistant managers use front desk:

Maintain professionalism at front desk and reception area.

12. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how junior assistant managers use loss prevention:

Experience implementing projects to increase loss prevention awareness.
Maintained inventory, finance and loss prevention services during shift.

13. Customer Complaints

Here's how junior assistant managers use customer complaints:

Handled customer complaints maintaining a positive store experience for other customers upon their entrance into the store.
Handled minor customer complaints and issues, and took the proper action when needed.

14. Store Procedures

Here's how junior assistant managers use store procedures:

Guarantee and ensure all store procedures are carried out thoroughly as required through Company policy
Supervised Store * Open/Close Store Procedures * Filed Paperwork * Cash Handling * Stocked * Data Entry For Weekly Store Numbers

15. Store Operations

Here's how junior assistant managers use store operations:

Formulated pricing policies on merchandise according to requirement for profitability of store operations.
Managed store employee schedules; conducted office work to administer store operations.

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List of junior assistant manager skills to add to your resume

The most important skills for a junior assistant manager resume and required skills for a junior assistant manager to have include:

Kids
Cleanliness
Retail Store
Cash Control
Inventory Control
Customer Service
Sales Floor
Bank Deposits
Payroll
Sales Associates
Front Desk

Loss Prevention
Customer Complaints
Store Procedures
Store Operations
JR
Customer Satisfaction
Customer Inquiries
POS
Bank Runs
Store Management
Product Knowledge

Training Sessions
Professional Environment
Cash Drawers
Quality Customer Service
Sales Transactions
Sales Reports
Credit Card Transactions
Financial Transactions
Customer Issues
Customer Orders
Store Merchandise

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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