Licensed social worker jobs in Levittown, PR - 4 jobs

Description: The Social Worker, as a Health Advisor, will be responsible for providing general education and ongoing guidance on the smoking cessation process, encouraging behavior change, and improving the health of participants in our smoking cessation program. Essential Functions: Provide general information about our smoking cessation program through telephone conversations with participants. Conduct the admission process for interested participants. Document admissions with the demographic information of new participants. Prepare the smoking cessation kit to be sent to new participants and confirm receipt through phone calls. Make and document follow-up calls to Program participants, offering guidance and alternatives to quit smoking and promoting lifestyle changes. Work with Program participants to establish a plan to achieve their goals, identify barriers, and plan the necessary changes to successfully quit smoking. Modify quit dates in coordination with the participant. Develop articles, educational materials, and presentations about our smoking cessation program. Conduct satisfaction surveys via phone calls. Represent our Organization in internal and external activities. Be responsible for completing all mandatory trainings required by the position. Ensure confidentiality and compliance with all applicable state and federal regulations for Health Call Centers, including HIPAA and internal policies for the disposal of confidential material. Immediately notify the supervisor of any exposure of Protected Health Information (PHI). Comply with all core trainings and established procedures by regulatory agencies, contractual requirements, and any applicable certification standards (including, but not limited to, URAC). Requirements: Bachelor's degree in Social Work from an accredited university. Active, unrestricted license to practice in Puerto Rico. Minimum of one (1) year of experience in Customer Service and/or health or Social Work-related settings. Experience in change management and/or conflict resolution in a healthcare setting (preferred). Proficiency in computer systems. Flexible schedule: Monday to Friday, 12:00 p.m. - 7:00 p.m. (including holidays). Excellent verbal and written communication skills. Fully bilingual (English and Spanish), preferred. Excellent customer service skills. What are the benefits of joining our team? Christmas bonus, as established by law. Health and life insurance. 401K retirement plan. Paid leave benefits. One (1) personal day. One (1) birthday celebration day. Training in service, regulatory, and health-related aspects. 24/7 telemedicine service. Free employee health and wellness programs. Opportunities for professional growth and development. Contribute to the health and well-being of the population. Work Location: Hybrid/remote modality in Guaynabo, PR. Type of Position: Full-time, regular contract. EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER (EEOC)