QA Analyst
Link Technologies job in Las Vegas, NV
Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Quality Assurance Analyst to join our team.
REQUIREMENTS
Two (2) to five (5) years of experience in a Quality Assurance role
Strong understanding of QA methodologies, tools, and best practices
Hands-on experience with manual testing, regression testing, and integration validation for web applications
Ability to conduct regular quality assurance checks on products and services
Proven collaboration skills with cross-functional teams to identify process gaps and implement corrective actions
Exceptional attention to detail and analytical problem-solving skills
Experience in the gaming or hospitality industry is a plus (e.g., IGT, OPERA)
Link Technologies is an equal-opportunity employer. All qualified applicants will receive consideration for employment without discrimination because of race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
Inside Strategic Account Manager
Link Technologies job in Henderson, NV
Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking an Inside Strategic Account Manager to join our team.
The Inside Strategic Account Manager (ISAM) is a senior inside sales professional responsible for generating new business, enhancing client relationships, and supporting the strategic growth of the business accounts. This role collaborates with leadership and the broader sales team to ensure every opportunity, from initial outreach to customer retention, is executed with precision and purpose. This position blends inside sales execution, account ownership, and event-driven engagement demanding strong sales expertise and effective cross-team collaboration to deliver measurable results.
QUALIFICATIONS
Two (2) to three (3) years of inside sales or strategic account management experience in technology, telecom, or SaaS.
Demonstrated success collaborating with internal sales teams and cross-functional departments.
Experience in event-driven sales or lead activation initiatives.
Proficiency in CRM tools (Zoho preferred) and modern sales enablement platforms.
Strong business acumen and ability to understand client technology environments.
Executive-level communication and relationship management.
Strong understanding of technology solutions (cybersecurity, networking, cloud, UCaaS, etc.).
Collaborative mindset with ability to align sales and marketing efforts.
Proven track record in high-performance inside sales environments.
Exceptional organization, time management, and CRM discipline.
Consultative and strategic selling approach with measurable results.
RESPONSIBILITIES
Manage and expand a defined book of business ensuring consistent communication, retention, and revenue growth.
Drive new business through targeted outbound and inbound sales activity converting leads into qualified opportunities.
Partner with technology consultants and sales engineers to deliver integrated, solution-based proposals.
Conduct client discovery calls, business reviews, and account planning to identify new opportunities for engagement and upsell.
Achieve and exceed monthly, quarterly, and annual sales goals with accurate forecasting and disciplined follow-up.
Collaborate closely with technology consultants, strategic account managers, and sales leadership to align on pipeline targets and go-to-market initiatives.
Support field sales efforts by coordinating outreach, qualification, and pre-sale communication.
Participate in weekly sales syncs to share pipeline updates, event follow-ups, and account insights.
Leverage the combined efforts of marketing, events, and sales to maximize participation and lead generation across campaigns.
Provide feedback to improve internal sales processes, collateral, and messaging consistency across the team.
Work with marketing and events to increase attendance and engagement for company-hosted and partner events.
Build outreach campaigns around events ensuring top clients and prospects are invited, briefed, and followed up with.
Convert event leads into qualified opportunities and maintain visibility in Zoho CRM.
Represent the company at both virtual and in-person industry events, reinforcing the company's brand and relationships.
Attainment of sales and revenue goals.
New pipeline creation and conversion rates.
Event participation and post-event conversion metrics.
Account growth and retention.
Collaboration and contribution to overall sales team success.
Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination because of race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
Customer Service Representative
Las Vegas, NV job
As a Customer Service Representative, you'll be the first point of contact for our clients, ensuring a smooth and supportive experience. You'll answer questions, resolve concerns, and guide clients through the tax resolution process with professionalism and empathy.
Key Responsibilities
+ Handle inbound and outbound calls with courtesy and professionalism.
+ Respond promptly to client inquiries via phone, email, and chat.
+ Maintain accurate client records in our CRM system.
+ Schedule appointments and follow up on required documentation.
+ Collaborate with tax professionals and case managers to ensure client satisfaction.
+ Educate clients on our services and next steps in their resolution process.
+ De-escalate concerns and provide solutions with a customer-first mindset.
Qualifications
+ High school diploma or equivalent (Associate's or Bachelor's degree preferred).
+ 1+ year of customer service experience, ideally in a financial or tax-related field.
+ Excellent communication and interpersonal skills.
+ Strong organizational and time management abilities.
+ Proficiency with Microsoft Office and CRM systems.
+ Bilingual (English/Spanish) is a plus.
Job Type & Location
This is a Permanent position based out of Las Vegas, NV.
Pay and Benefits
The pay range for this position is $45000.00 - $50000.00/yr.
health and dental benefit offerings, PTO, Sick pay
Workplace Type
This is a fully onsite position in Las Vegas,NV.
Application Deadline
This position is anticipated to close on Dec 26, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Case Worker (Tax Relief)
Las Vegas, NV job
We are looking for a Case Worker to assist clients in navigating the tax relief process and advocate on their behalf. Key Responsibilities: - Client Management: Conduct consultations, gather financial documents, and assess eligibility for tax relief programs.
- Communication & Support: Serve as the primary point of contact for clients, providing updates and guidance throughout the resolution process.
- Collaboration: Work with legal and tax teams to develop strategies and submit necessary documentation to the IRS and state agencies.
- Follow-up & Documentation: Ensure timely case follow-ups, track progress, and maintain accurate records.
Skills
tax relief, tax, customer service
Top Skills Details
tax relief,tax, customer service
Additional Skills & Qualifications
Qualifications:
- Education: Bachelor's degree in business, finance, or a related field (not required, but preferred) (or equivalent experience)
- Experience: 2+ years in case management or tax resolution (preferred).
- Skills: Strong communication, organizational, and time management skills. Proficiency in Microsoft Office and case management
Experience Level
Entry Level
Job Type & Location
This is a Permanent position based out of Las Vegas, NV.
Pay and Benefits
The pay range for this position is $50000.00 - $65000.00/yr.
health and dental benefit options, PTO, sick pay
Workplace Type
This is a fully onsite position in Las Vegas,NV.
Application Deadline
This position is anticipated to close on Dec 26, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Technical Staffing Recruiter - Las Vegas
Las Vegas, NV job
and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
Benefits of Joining Our Team:
* Growth potential within the organization including various career paths in Recruiting and B2B Sales
* An elite and continuous recruiter development program within the IT Talent Solutions and Services industry that focuses on specialization and expertise
* Dynamic and diverse culture within a strong team environment
* Opportunities for continued education, education assistance, badging and credentialing.
* Unlimited earning potential, including a competitive base salary and uncapped commission structure.
* Charitable and social responsibility opportunities
Responsibilities
Essential Functions:
This position starts with an extensive hands-on training program where you will begin in the role of a Recruiter Trainee. During this period, you will work with an Onboarding Coach to learn and perform the fundamentals of recruiting. Upon successful completion of the training program, you will move into a Recruiter role and be responsible for the following:
* Recruit top IT consultants and serve as the main point of contact throughout the entire recruiting cycle, creating a world-class experience.
* Build and maintain relationships with consultants by providing career coaching to talent around market-trends, labor rates, resume creation, interviewing techniques, and emerging skills.
* Develop effective sourcing strategies leveraging various tools and technologies, including in-house AI tools, increasing your ability to identify the best talent for a specific customer requirement.
* Use AI-generated insights to make data-driven decisions throughout the recruitment process.
* Leverage market expertise to advise account managers and clients on skill-set availability, labor rates, hiring location decisions, and timelines for identifying and onboarding talent.
* Negotiate unique compensation packages (wages, benefits, etc) to attract and hire candidates for our clients' needs.
* Demonstrate specialized knowledge within the aligned skill-specialization, industry specialization, or role specialization.
Qualifications
Educational & Experience Requirements:
* Bachelor's Degree OR Military experience OR Associates Degree and at least 3 years of professional experience OR 4 years of professional experience in a customer facing role
* Enthusiasm to network and build strong relationships with others while maintaining high ethical standards
* The preference and ability to work in a team environment and the ability to relate openly and comfortably with diverse groups of people
* A desire for a career in a commission driven, performance-based environment where it is necessary to quickly and consistently identify and pursue beneficial new opportunities
* Excellent written and oral communication skills that are leveraged to seek out others' perspectives by asking good questions
* An eagerness to learn is necessary with enthusiasm to experiment to find best possible solutions
Salary: $45,000 + weekly commission + performance-based bonuses (quarterly and annually) + cell phone allowance
13-week training compensation: $16.50 per hour and eligible for overtime
The role is Monday - Friday, 8 am - 5 pm, onsite for the first year due to the importance of our training and mentorship. After a year in the role you are eligible for a work from home day.
Benefits:
You will receive a competitive base salary, commission, and an exceptional benefits package including a 401(k) company matched retirement savings plan, parental leave a robust paid time off package & holiday pay. TEKsystems also offers the following employee benefits: medical, dental, prescription, vision, life & accident insurance, short & long-term disability coverage, and a life-balance referral and counseling service program!
For further company information, please visit *******************
We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
Auto-ApplyLead Platform Engineer
Link Technologies job in Las Vegas, NV
Job Description Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Lead Platform Engineer to join our team. This role will lead the creation, deployment, and upkeep of automation systems along with essential portals and tools. This position will play a key role in boosting productivity for internal IT teams by applying deep knowledge of automation workflows, frameworks, and collaborative leadership across functions.
POSITION REQUIREMENTS
Minimum of six (6) years of experience working as a platform engineer.
Minimum of one (1) year experience leading and coaching a high-performing engineering team.
Bachelor's degree or equivalent practical experience in a technical field.
Experience in writing YAML and JSON configuration files.
Strong scripting skills in Bash or Python is a plus.
Skilled in building, operating, and maintaining container platforms such as OpenShift or Kubernetes.
Competent in using version control systems like Git, with a clear grasp of branching and merging strategies.
Ability to design and create monitoring dashboards using tools such as Dynatrace, OpenShift, or similar.
Hands-on experience with configuration management, automation, and orchestration tools like Ansible, Terraform, or comparable solutions.
Familiar with working in GitLab environments.
Proficient in automating cloud deployments across AWS, GCP, and/or Azure.
Solid understanding of Linux (RHEL) and some familiarity with Windows.
Experience working with VMware virtualization technology.
Development experience in JavaScript, Go, or other object-oriented programming languages is beneficial.
Knowledge of configuring event monitoring and alerting with Prometheus, SolarWinds, or equivalent platforms.
PREFERRED
Demonstrates critical thinking and strong problem-solving abilities.
Excellent active listening and communication skills.
Outstanding verbal and written communication capabilities.
ESSENTIAL JOB FUNCTIONS
Continuously investigate current and upcoming technologies and recommend necessary improvements.
Guide and support a high-achieving team through key projects directed by IT leadership.
Implement infrastructure as code and deploy applications using automation and orchestration tools across both cloud and on-premises environments.
Discover and evaluate new and emerging technologies for implementation, and enforce consistent code review practices.
Monitor system performance to assess security, reliability, and overall efficiency.
Record configurations and workflows to ensure different teams can effectively use the same platform.
Help design solutions based on requirements provided by IT leadership.
Develop, update, and monitor designs at both high-level and detailed stages, resolving any related issues.
Create automation scripts and develop related tools.
Incorporate security and compliance measures into the platform, including encryption and access controls.
Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination because of race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
AVP of Cloud Engineering
Link Technologies job in Las Vegas, NV
Job Description Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking an AVP of Cloud Engineering to join our team. JOB This role will be instrumental in driving significant productivity enhancements for our internal IT teams, leveraging expertise in automation workflows, frameworks, and cross-functional leadership.
POSITION REQUIREMENTS
BS Degree and or equivalent work experience in a technical discipline.
Minimum of six (6) years of experience as a Platform Engineer.
Minimum of one (1) year of experience leading and mentoring a high-performing engineering team.
Working experience using configuration management, automation, and orchestration tools such as Ansible, Terraform, or similar.
Experience in building, managing, and maintaining containerization platforms such as OpenShift or Kubernetes.
Strong knowledge of Linux (RHEL) and some Windows.
Experience with VMware virtualization.
Experience in automating cloud deployments in AWS, GCP, and/or Azure.
Strong scripting background in Bash or Python is a plus.
Strong development skills in JavaScript, Go, or another object-oriented language is a plus.
Able to utilize version control tools like Git along with a strong understanding of merging and branching code.
Able to work in GitLab.
Experience writing YAML and JSON.
Able to create monitoring dashboards using Dynatrace or OpenShift or similar.
Familiarity with setting up event monitoring and alerting in Prometheus, SolarWinds, or similar.
PREFERRED
Possess critical thinking and problem-solving skills.
Must possess excellent listening and communication skills.
Excellent written and oral communication skills
ESSENTIAL JOB FUNCTIONS
Create, maintain, and track designs (at high and detailed design levels) with issue resolution.
Lead and mentor a high-performing team through major initiatives identified by IT leadership.
Assist in architecting solutions based on requirements set forth by IT leadership.
Identify new/emerging technologies for adoption and drive consistent code reviews.
Continually research current and emerging technologies and propose changes where needed.
Developing automation scripts and tooling.
Monitoring system performance to analyze performance, security, and reliability.
Integrating security and compliance into the platform with encryption and access management.
Documenting configurations and processes so different teams understand how to use the same platform.
Deploy infrastructure as code and applications using automation and orchestration tools in both on-premises and cloud environments.
Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination because of race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
PC Tech
Link Technologies job in Las Vegas, NV
Job Description Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a PC Tech to join our team.
REQUIREMENTS
Ability to complete approximately one day of familiarization training before independently supporting and maintaining IT endpoints.
Strong help desk and endpoint support experience.
Previous experience with the following tasks:
Device Management: Computers, Printers, VoIP, Cellphones
Device onboarding and offboarding procedures
Imaging, deployment, and configuration of end-user devices
Device decommissioning and disposal
Asset inventory updates and reconciliation o Service Management
Responding to and resolving incident tickets
Fulfilling service request tickets for hardware/software/support needs o Device Inventory
Inventory control and stock tracking of endpoint hardware
Support with receiving, organizing, and preparing devices for deployment o Active Directory (Users and Devices)
User account creation, modification, and disabling
Group membership management and routine cleanup of inactive accounts o Software Installation and Configuration
Familiarity with deployment of a broad range of supported software (200+ apps)
Installation and configuration of M365 Office Suite
Support for Adobe and other commonly used district applications o Documentation and Validation
Contribution to process validation and workflow documentation
Development of end-user support guides and Knowledge Base
Creation and maintenance of technical documentation and procedures
Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
Project Coordinator
Link Technologies job in Las Vegas, NV
Job Description Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently looking for a Project Coordinator to join our team.
The project coordinator plays a critical role in supporting the IT PMO by ensuring project managers remain aligned, organized, and efficient across a dynamic portfolio of initiatives. This position is ideal for a detail-oriented professional who thrives in fast-paced environments, can self-manage confidently, and adapts quickly to shifting priorities.
QUALIFICATIONS
Exceptional organizational skills with the ability to manage multiple priorities simultaneously.
Strong attention to detail, accuracy, and follow-through.
Ability to self-manage, stay focused, and deliver results without constant oversight.
Comfortable pivoting quickly as priorities shift.
Excellent written and verbal communication skills.
Proven ability to collaborate effectively with multiple PMs, cross-functional partners, and technical teams.
Proficiency with project management tools (e.g., JIRA, Azure DevOps, Smartsheet, or similar) preferred.
KEY RESPONSIBILITIES
Provide day-to-day coordination support for multiple Project Managers across active projects and cross-functional workstreams.
Maintain project documentation including meeting notes, RAID logs, decision logs, and action trackers to ensure accuracy and accessibility.
Assist in preparing project dashboards, status reports, communication updates, and executive summaries.
Schedule and facilitate cross-functional meetings, manage agendas, track follow-ups, and ensure timely closure of action items.
Support PMs in monitoring project timelines, dependencies, and resource requirements.
Help maintain PMO standards, templates, and best practices to ensure consistency across teams.
Identify gaps, risks, and misalignments early and escalate to the appropriate PM or lead.
Keep teams organized and on track through proactive communication and strong attention to detail.
Experience supporting infrastructure projects specifically in the Avaya or call center space is a plus.
Hospitality industry experience would be a plus.
Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
Crystal Reports Specialist
Link Technologies job in Las Vegas, NV
Link Technologies is currently seeking a Crystal Reports Specialist for a contract position with a high-profile client in Las Vegas, NV. If you are seeking a great job opportunity and meet the requirements below, apply today!
Requirements:
• 5+ years of Crystal Reports
• Experience in using SQL stored procedures in Crystal Reports
• Formatting and summarizing data
• Filtering, sorting and grouping data
• Customizing reports with business logic
• Exporting reports to PDF, Excel, Word and HTML
Responsibilities:
Our client is implementing Tyler EnerGov for Permitting and Licensing. There is approximately 200 reports from the legacy system that will be needed after implementing EnerGov. The EnerGov database is in Microsoft SQL Server 2012 and the reporting tool is Crystal Reports. Our client would like to hire a contract resource to convert 150-175 of the 200 reports to Crystal while acting as a Crystal Reports mentor to the staff as they transition from supporting the legacy Oracle Reports to writing the remaining Crystal Reports.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Google Cloud Architect
Link Technologies job in Las Vegas, NV
Job Description Link Technologies (LinkTechConsulting.com), a Las Vegas, NV based IT consulting firm, is currently seeking a Google Cloud Architect to join our team.
REQUIREMENTS
Architecture and Design:
Architect scalable, secure, and cost-efficient cloud solutions using GCP services (e.g., Compute Engine, GKE, Cloud Functions, Cloud Run, BigQuery, Pub/Sub, GCS, Dataflow, etc.).
Create and maintain architectural diagrams, technical documentation, and best practice guidelines.
Pipeline Development and Automation:
Develop and manage data pipelines using GCP tools (e.g., Airflow Composer, Pub/Sub, BigQuery, Dataflow, Dataproc).
Build and maintain CI/CD pipelines using Azure DevOps and GitHub.
Deploy infrastructure-as-code (IaC) with Terraform or Google Cloud Deployment Manager.
Cloud Infrastructure Management:
Assist in designing and implementing network architectures (VPCs, subnets, peering, VPNs, load balancing).
Administer IAM, roles, and policies to ensure secure access and governance.
Manage monitoring, logging, and alerting with Cloud Monitoring, Cloud Logging, and Ops Agent.
Enhance cloud resource utilization for cost efficiency and performance.
Security and Compliance:
Follow best practices for data security, identity management, encryption, and compliance (e.g., GDPR).
Use Cloud KMS, VPC Service Controls, and Security Command Center to implement workload and data protection.
Collaboration and Leadership:
Guide data engineers and lead technical workshops or design reviews.
Serve as a subject-matter expert on GCP technologies and promote cloud adoption.
Programming and Scripting:
Proficient in one or more languages: Python and Shell scripting.
Experienced in writing automation scripts and APIs for deployment and operations.
Data and Analytics:
Knowledge of ETL/ELT design and tools (BigQuery, Dataflow, Cloud Composer).
Understanding of data modeling, data governance, and streaming analytics.
Cloud Platform Expertise:
In-depth knowledge of Google Cloud Platform services: compute, storage and databases, networking, security, and monitoring.
Soft Skills:
Strong analytical and problem-solving mindset.
Excellent communication skills with the ability to translate business requirements into technical solutions.
Proven leadership in cross-functional cloud initiatives.
Experience working in agile or DevOps environments.
Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination because of race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
iSeries Manager
Link Technologies job in Las Vegas, NV
Job Description Link Technologies (LinkTechConsulting.com), a Las Vegas, NV based IT consulting firm, is currently seeking an iSeries Manager to join our team.
The iSeries Manager will be responsible for overseeing the planning, design, implementation, administration, and ongoing support of all iSeries systems.
QUALIFICATIONS
Bachelor's degree preferred, or an equivalent combination of education and relevant work experience.
Must be eligible to obtain and maintain a valid Nevada Gaming Control Board registration, as well as any other certifications or licenses required by law or company policy.
Minimum of five (5) years of experience leading technical teams in a dynamic, results-driven environment.
Strong expertise in iSeries technologies with hands-on experience supporting multiple systems in an enterprise-level setting.
Proficiency in core network protocols and services, including DNS, DHCP, and TCP/IP.
Experience with high-availability and replication tools, i.e., iTERA.
Solid understanding of infrastructure elements, i.e., LAN/WAN, UPS systems, and power management.
ITIL certification highly preferred.
Demonstrated critical thinking, analytical, and problem-solving abilities with a proven track record of resolving complex technical issues and implementing process improvements.
Excellent organizational and multitasking skills; thrives in fast-paced environments.
Self-motivated and capable of independently identifying and resolving technical or process-related challenges.
Strong leadership skills with a history of team development, coaching, and mentoring.
Excellent interpersonal skills with a customer-focused mindset; able to effectively interact with all levels of business contacts.
Must present a professional appearance and adhere to grooming and dress standards.
Commitment to consistently upholding the guest service standards.
Flexibility to work varied shifts, including weekends and holidays, as required.
DUTIES AND RESPONSIBILITIES
Leads a team of iSeries engineers.
Providing support for escalated technical issues.
Interacts with other IT managers and technical staff to participate in incident management processes as well as communication of service status related to the area of responsibility.
Plan, design, implement, lead, and coordinate iSeries system support-related activities.
Provide administrative direction for daily operations.
Ensure proper communication and quick incident resolution as an IT crisis manager.
Identify and implement new concepts and technologies to solve business issues.
Supervise and direct day-to-day operations and provide technical support to members of the support teams including training staff on new systems.
Mentor, coach, and lead staff; create work assignments; establish priorities; monitor, review, and supervise completion of assignments on time; develop professional growth opportunities; conduct performance evaluations and initiate corrective actions as well as hiring, termination, training, and succession planning processes.
Oversee scheduling, prioritization, and timely completion of service calls, work orders, and projects and coordinate and escalate support issues with other IT support teams.
Provide data and reporting of key performance Indicators and trends to IT department and others as needed.
Ensure adherence to IT systems quality and security standards.
Develop and maintain “service and business level agreements” to set expectations and measure performance.
Responsible for iSeries security management.
Maintain centralized policy and procedures documentation and process; monitor and facilitate documentation of new changes to policies and procedures.
Coordinate and engage in ongoing professional development activities for the business.
Documentation and knowledgebase development: assist management team with creating and writing SOPs, standards, and work instructions.
Project management: point of contact for project teams.
Identify opportunities for greater efficiency and areas to improve performance, policies, programs, and organizational performance.
Operations support: maintenance, design, performance, reporting, and administration for iSeries systems.
Communicate effectively with executive staff, department heads, management, and team leaders within the department.
Manage prioritization of workload, projects, and requests for all iSeries team members.
Delegate tasks and projects based on rapidly shifting priorities.
Safety is an essential function of this job.
Consistent and regular attendance is an essential function of this job.
Performs other related duties as assigned.
Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination because of race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
Software Developer
Link Technologies job in Las Vegas, NV
Link Technologies is seeking a Software Development Architect for a well-established client in Scottsdale, AZ. Established in 2000, Link Technologies has provided professional services in the areas of Information Technology, Engineering, Business Support, Project Management, and Cyber Security/Information Assurance to some of America's top Corporations and Government Agencies at the Federal, State, and Local level.
Job Description
The primary responsibility of the Software Engineer II is to work with cross functional teams in business value-driven projects and focus on delivering application development and integration. The Software Engineer II is responsible for creating, defining system scope and objectives and developing solutions for complex system problems to meet business objectives and customer needs. The Software Engineer II is frequently called upon to contribute to project plans and technical architecture design. When assigned to projects, the Software Engineer II fully understands project scope, objectives, and timelines and helps explain them to business staff and systems engineering staff. Development work involves technical analysis, systems design, software development and system integration. Maintenance work involves technical problem resolution, and maintenance of system documentation. The Software Engineer II acts as an individual contributor on a high level, a technical expert and a business systems provider. The Software Engineer II mentors less experienced personnel. The Software Engineer II contributes to the development of new principles and concepts in a specific discipline and will develop solutions to complex problems.
Responsibilities:
Implement custom development and/or systems integration projects.
Partner with business users to gather requirements, write functional and technical specifications and communicating technical requirements.
Develop software solutions according to defined application requirements.
Adhere to SDLC, and Project Governance internal and regulatory (Sarbanes Oxley & Casino Regulatory Authority) guidelines, policies, and procedures
Comply with all departmental policies/service procedures/standards.
Key Processes:
Design technical specifications, develop and maintain web and middle tier applications, analyzing and troubleshooting processes.
Translate business requirements and functional specifications into logical program designs, code modules, stable application systems, and software solutions.
Develop, configure and modifying complex integrated business and/or enterprise application solutions within various computing environments.
Facilitate the implementation and maintenance of complex business and enterprise software solutions to ensure successful deployment of released applications.
Consistent and regular attendance including on-call availability on a rotational basis, is an essential function of this job
Performs any other related duties as assigned.
Qualifications
Minimum Qualifications:
21+ years of age
Proof of authorization/eligibility to work in the United States
B.S. in Computer Science, Business, or related field of study or equivalent work experience
Minimum 4 years' experience performing in all phases of the software development life cycle.
Minimum 3 years of experience developing .NET applications in C# using Microsoft technologies and frameworks like SQL Server, ASP.NET MVC, WCF, Entity Framework and ASP.NET Web API
Experience in Unit testing and mocking.
Proven experience in SQL Server - writing stored procedures, queries and triggers.
Database design experience including knowledge of data normalization, referential integrity, and indexing.
Working knowledge of SDLC.
Ability to comprehend and implement detailed project specifications as well as the ability to adapt to various technologies and simultaneously work on multiple projects.
Good understanding of Object Oriented Design and standard design patterns
Minimum 3 years of industry standard systems analysis techniques including data modeling, process modeling, data flow diagramming, Unified Modeling Language UML.
Familiar with Version Management tool such as SVN, VSS, and TFS etc.
Requires strong documentation skills as well as creativity and technical understanding in order to put together a sound set of technical deliverables.
Strong analytical thinking and problem-solving skills
Self-motivated and able to work in an independent manner
Ability to communicate effectively in a positive/upbeat fashion utilizing English, both in oral and written form.
Have interpersonal skills with focused attention to guest needs to deal effectively with all business contacts.
Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards.
Work varied shifts, including weekends and holidays.
Physical Requirements:
Work in a fast-paced, results-oriented and ever-changing environment
Able to maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts
Maintain physical stamina and proper mental attitude while dealing effectively with guests, management, team members, and outside contacts
Additional Information
All your information will be kept confidential according to EEO guidelines.
Technical Recruiter
Link Technologies job in Las Vegas, NV
Job Description Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Technical Recruiter to join our team.
QUALIFICATIONS
2-4+ years of technical recruiting experience
Technical recruiting background preferred but not required
Proficiency with applicant tracking systems (ATS) for updating candidate information and maintaining detailed notes pertaining to recruitment activity
Experience utilizing various job boards for sourcing technical candidates
Knowledge and proficiency in effective Boolean search strings
Ability to understand and speak to technical concepts and requirements
Strong understanding of employment market to be able to educate candidates and clients on market status, trends, rates, etc.
Effective communication and negotiation skills
RESPONSIBILITIES
Sourcing and identifying candidates for any potential opening within an IT department
Conducting interviews and screening steps to determine candidate eligibility and suitability for open positions
Presenting detailed summaries of candidate skills and qualifications for consideration
Coaching candidates on interview skills and preparedness, resume content, and current job market realities
Completing reference checks and onboarding requirements
Compiling information and insights on potential business leads
Networking and building long-lasting relationships with both candidates and clients
Creating and maintaining an up-to-date candidate matrix to be able to quickly identify and recommend candidates for available positions
Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
VP of Digital Platforms and Engineering
Link Technologies job in Las Vegas, NV
Job Description Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently looking for a VP of Digital Platforms and Engineering to join our team.
This individual will be a strategic leader who envisions, builds, deploys, and maintains digital capabilities and plays an integral part in the business's future direction and performance.
QUALIFICATIONS
Bachelor's degree, preferably in Computer Technology/Engineering, Information Technology, or a related field.
Minimum of 10 years of experience in a senior-level IT leadership position.
Minimum of five (5) years of experience working in a fast-paced global hospitality, retail, gaming, or consumer company.
Strong leadership and team management skills, excellent communication and collaboration abilities, and a deep understanding of digital technologies and customer experience best practices.
In-depth knowledge of modern digital technologies, platforms, and tools, including web and mobile applications, CRM, CMS, (Gen) AI, and data analytics.
Advanced knowledge and experience in digital architecture and Agile software engineering delivery methodologies.
Proven ability to develop and execute strategic plans, with a focus on innovation and customer satisfaction.
Strong analytical and problem-solving skills, with the ability to make sound decisions in a fast-paced environment.
Willingness to travel as needed.
PREFERRED QUALIFICATIONS
Graduate degree in information technology, operations, or a related field.
KEY RESPONSIBILITIES
Develop and implement a comprehensive strategy for digital and customer-facing technologies that align with the company's business objectives, focusing on enhancing customer experience and increasing operational efficiency.
Lead, mentor, and develop a high-performance team of product, quality, and engineering professionals, fostering a culture of innovation, collaboration, and continuous improvement.
Design and oversee the implementation of digital solutions that improve customer experience across all touchpoints, including web, mobile, and on-site digital interactions.
Lead the deployment of emerging technologies to create unique and engaging customer experiences.
Ensure scalable, robust, and secure architectural designs for digital systems and platforms. Lead engineering teams to implement best practices for software development, system integration, and data security.
Collaborate with other functional leaders, including operations and customer service, to ensure seamless and consistent customer experience.
Manage relationships with technology vendors and partners, ensuring effective delivery of digital solutions and services.
Use data analytics to measure the success of digital initiatives and make informed decisions on future strategies and improvements.
Develop and manage the budget for digital and customer experience technology initiatives, ensuring optimal use of resources.
Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
Senior Database Engineer
Link Technologies job in Las Vegas, NV
Job Description Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Senior Database Engineer to join our team. This role works independently or as a key member of a cross-functional team to identify, plan, develop, and implement database applications using AWS RDS, Postgres EDB, and other technologies. This position also serves as the primary contact for the Postgres database platform and handles related escalations. This role is responsible for creating and managing all database objects from design through deployment, applying expert knowledge to design or reuse, configure, and implement database solutions and processes that ensure high availability, efficiency, effectiveness, data integrity, recoverability, and ease of support.
POSITION REQUIREMENTS
Eight (8) years of experience managing Postgres databases within the EDB ecosystem, including five (5) years in cloud environments, preferably AWS, with strong expertise in managing databases like AWS RDS, security policies, user authentication, IAM, and AWS-based database administration.
Working knowledge of Lambda, Python, Ansible, and Terraform.
Skilled in capacity planning and performance evaluation for AWS RDS and Postgres Distributed environments.
Hands-on expertise with AWS RDS, EDB EPAS, and Postgres Distributed.
Proven experience managing numerous RDS instances and multiple database versions on large-scale systems.
Familiarity with SQL best practices, reporting, and query tools.
Extensive experience administering EDB Postgres in live production settings.
Experience leveraging Performance Insights, RDS KPIs, and related performance management tools.
Deep technical and functional proficiency in PostgreSQL administration, including tools such as PgBouncer, PgPool, RDS Proxy, PGD Proxy, and associated binaries.
Direct experience with monitoring and observability tools and practices.
Proficient in configuring and maintaining complex RDS databases within AWS, including setup and support for high availability and resilience using Aurora Read Replicas and Global Database.
PREFERRED
Degree in Computer Science, Electrical Engineering, or an equivalent engineering field.
Professional certifications in technologies such as AWS, CKA, or EDB.
ESSENTIAL JOB FUNCTIONS
Skilled in writing efficient and secure database code that upholds data quality, privacy, and protection.
Strong troubleshooting capabilities with the ability to assess alternative solutions and workarounds; excellent analytical thinking and interpersonal communication.
Familiar with strategies and execution of Postgres SQL migrations between on-premises and AWS, including estimation and technical oversight.
Solid background in database partitioning and sharding techniques.
Strong grasp of CI/CD pipelines and automation using GitLab.
Skilled in installing, configuring, patching, migrating, maintaining, and upgrading open-source database platforms such as PostgreSQL and AWS RDS.
Knowledgeable in database design fundamentals, query tuning, index handling, data integrity checks, statistics, and isolation levels, with a firm understanding of ACID and BASE models.
Hands-on experience with tools like Jira, GitLab, Ansible, and Terraform.
Capable of implementing sustainable and effective database coding standards that support architectural best practices.
Proficient in managing PostgreSQL across multiple operating systems, including Linux (RHEL), and container platforms such as Kubernetes within OpenShift.
Accountable for reviewing patch releases, assessing development patch requests, and communicating potential constraints, issues, and deployment timelines.
Advanced knowledge of Linux operating systems and capable of using SSH to access remote systems with both password and key-based authentication.
Practical experience handling daily operations for EDB, Postgres Distributed (PGD), and AWS RDS, including performing health checks, assigning tasks, and updating standard operating procedures.
Good understanding of batch processing and job scheduling automation.
Effective communicator, both verbally and in writing, with demonstrated client-facing experience in problem identification, analysis, and resolution.
Experienced in improving Postgres SQL performance using indexing and other optimization methods.
Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination because of race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
Project Manager
Link Technologies job in Las Vegas, NV
Job Description Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking multiple Project Managers to join our team.
REQUIREMENTS
• MUST have strong project management experience; five (5) to 10 years.
• PMP certification is REQUIRED.
• Effective communication skills.
Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
iSeries/Power Systems Engineer
Link Technologies job in Las Vegas, NV
Job Description Link Technologies (LinkTechConsulting.com), a Las Vegas, NV based IT consulting firm, is currently seeking an iSeries/Power Systems Engineer to join our team.
The iSeries/Power Systems Engineer role is to install, manage, and support hardware and software components, while troubleshooting and maintaining IBM iSeries and Power Systems that support key business applications.
QUALIFICATIONS
Associate degree in management information systems (MIS), a related technical field, or equivalent industry experience.
Must be able to obtain and maintain a valid Nevada Gaming Control Board Registration and any other licenses or certifications required by law or company policy.
Technical certifications (e.g., IBM System Administration 7.1 or higher) are preferred.
Minimum of one (1) year of experience in iSeries/Power Systems administration.
Minimum of one (1) year of hands-on experience with iSeries/Power Systems tools and applications, including access control, utilities, security, and auditing systems such as IBM Client Access, Director, Navigator, BRMS, iSecurity, Help Systems, abs Message, or similar platforms.
Strong team player with a service-oriented mindset; able to adapt quickly to shifting priorities and work independently with minimal supervision.
Must maintain a professional appearance in accordance with company grooming standards.
Excellent interpersonal and communication skills; able to interact effectively with guests and team members across all levels and backgrounds.
Flexibility to work varied shifts, including nights, weekends, and holidays as needed.
DUTIES AND RESPONSIBILITIES
Administer, maintain and support iSeries/Power Systems hardware and software.
Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on iSeries / Power Systems. Escalate incidents as necessary.
Manage incoming service request and incidents through the Help Desk Ticketing System as related to iSeries / Power Systems activities.
Interact with vendors, peers, and contractors to ensure secure, reliable systems implementations and upgrades are performed within project parameters.
Monitor iSeries / Power System File systems shares and permissions.
Monitor system performance, deliver system performance statistics and reports. Document server software and hardware configurations.
Plan and implement software and hardware upgrades, patches (PTFs) and repairs.
Ensure system backups are solvent and validated regularly as part of a disaster recovery.
Maintain a proper test environment that reflects production issues.
Safety is an essential function of this job.
Consistent and regular attendance including on-call availability on a rotational basis is an essential function of this job.
Performs other related duties as assigned.
Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination because of race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
Account Manager
Link Technologies job in Las Vegas, NV
Link Technologies (LinkTechConsulting.com), is currently seeking an Account Manager for a position in Las Vegas, NV. This will be an onsite, permanent opportunity.
You will be responsible for developing long-term relationships with the Information Technology and/or Engineering teams of assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. The Account Manager will be responsible for identifying consulting needs in the local and national marketplace while maintaining strong client/consultant relationships.
Responsibilities
Operate as the lead point of contact for any and all matters specific to your customers
Build and maintain strong, long-lasting customer relationships
Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Forecast and track key account metrics
Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
Assist with high severity requests or issue escalations as needed
Job Requirements
3+ years in IT or Engineering sales, account management or other relevant experience
Experience selling solutions and staff augmentation
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
Experience in delivering client-focused solutions based on customer needs
Ability to understand and speak to technical concepts and requirements
Strong understanding of employment market to be able to educate clients on market status, trends, rates, etc.
Proven ability to manage multiple projects at a time while paying strict attention to detail
Excellent listening, negotiation, and presentation skills
Excellent verbal and written communications skills
Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
Cloud Network Engineer
Link Technologies job in Las Vegas, NV
Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Cloud Network Engineer to join our team.
REQUIRED QUALIFICATIONS:
Minimum three (3) years of experience in AWS cloud networking
Strong understanding of IP networking, DNS, TCP/IP, routing protocols (BGP, OSPF), firewalls, and VPNs
Hands-on experience with AWS network services and security practices
Scripting knowledge (Python, Bash, or PowerShell)
Current experience with Aviatrix is a plus
Experience with Infrastructure as Code tools is a plus, i.e., Terraform, CloudFormation
RESPONSIBILITIES:
Design and implement AWS network architectures including VPCs, subnets, NAT gateways, and Transit Gateways
Manage hybrid network solutions (VPN, AWS Direct Connect, etc.)
Configure and monitor AWS networking services (VPC Peering, Global Accelerator, Private Link, Load Balancers)
Troubleshoot and optimize network performance and security issues
Collaborate with DevOps, security, and infrastructure teams on cloud integration
Document network architectures, configurations, and troubleshooting procedures
CLOUD AND NETWORKING TOOLS:
AWS Services: VPC, Route 53, CloudFront, ELB/NLB, Transit Gateway, Direct Connect, PrivateLink
Monitoring and Logging: Paessler PRTG, Amazon CloudWatch, VPC Flow Logs, AWS CloudTrail, Prometheus, Grafana
Security and Compliance: AWS WAF, AWS Shield, Security Hub,
IaC and Automation: Terraform, AWS CloudFormation, Ansible
Connectivity and VPN: OpenVPN, Cisco AnyConnect, AWS VPN, IPSec
Scripting and Automation: Python, Bash, PowerShell, AWS CLI
CI/CD and DevOps Tools: Git, Jenkins, GitHub Actions, CodePipeline
Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination because of race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.