Litigation support specialist job description

Sheppard, Mullin, Richter & Hampton LLP, a global Am Law 100 firm, is seeking two full-time experienced Litigation Docket & Calendar Specialists.

We are looking to hire two well-qualified candidates for the positions of Litigation Docket & Calendar Specialist. These positions can be based in any of the following offices: Downtown Los Angeles, Century City, Orange County, Del Mar, San Diego, Silicon Valley, San Francisco, Dallas, Chicago, Houston, or Washington DC. There are only two openings.

*This position has a remote/hybrid work arrangement, with the expectation to be in the office on an as needed basis.

The ideal Litigation Docket & Calendar Specialist should have a minimum of 2 years' experience in a law firm legal docketing department or clerk's office. Qualified candidates must have strong knowledge of state and federal rules of procedure and familiarity with using an automated, rules-based docket and calendar system, preferably CompuLaw.

Primary responsibilities for this position include analyzing all documents to discern and process required information into the docket and calendar system. Must also have the ability to review docket and calendar entries for accuracy, update matter management forms, work on special projects, and generate weekly and daily reports.
Essential Functions:

Must be very detailed oriented, a fast learner, able to multi-task, work independently in a very busy department. Must have the ability to research resource guides, rule codes, and authorities, and numerous courts' websites. Candidate should be able to communicate quickly and clearly via emails and phone to inquiries from attorneys, secretaries, and paralegals regarding matter calendars and court procedures. Must be very flexible and adaptable to changing department procedures when necessary. Accuracy and attention to detail is essential.

Required Qualifications: 2 years of litigation docket and calendaring experience in a law firm legal docketing department or clerk's office. Strong knowledge of state and federal rules of civil procedures. Familiarity with using an automated, rules-based docket and calendar system.

Preferred Qualifications: Knowledge of court rules in California, Texas, Illinois, Washington DC, Virginia, and/or Maryland are highly preferred, with a strong preference for knowledge of California court rules.

Education

Required: Bachelor's Degree or an equivalent combination of education and experience.

Computer/Software Knowledge

Required: Familiarity with CompuLaw or similar docket software

Preferred: Typing speed of 45+ wpm

#LI-Hybrid #LI-Associate #LI-CW1 #LI-Fulltime

We will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance.


Street: 333 S. Hope Street

Telecommute: Yes

+ Processing of legal subpoena documents and escalation requests.

+ Responsible for fulfilling account documentation requests after reading and interpreting subpoena demands.

+ Negotiating deliverables and due dates required. This includes Federal, State, Civil, and Criminal Subpoenas for retail account documentation.

+ Ownership for caseload and managing due dates for that caseload. Searching for customer accounts on bank computer systems.

+ Maintain Productivity and Quality standards to ensure maximum efficiency of operations.

+ Communication with banking centers, internal/external attorneys, Federal, Customers, State local agencies and out of state agencies is required.

+ Duties include phone support, maintaining case files on internal tracking system, searching customer bank accounts and placing account messages on accounts.

+ Regular telephone contact with Banking Centers, internal/external attorneys, & government may be required.

+ Requirements

+ Excellent written/verbal communication skills with strong PC and analytical ability.

+ Must be detail oriented, an independent thinker, and able to handle multiple tasks concurrently.

+ Previous retail banking, operational or analytical experience. Strong organizational skills.

+ Must be a team player and able to build strong working relations with business partners.

+ Knowledge of internal bank and bank policies and procedure a must.

+ Ability to negotiate and schedule appearances and extensions.

+ Deadline driven and able to work under pressure Able to foster and grow business relationships with different LOBs.

+ Previous subpoena/ legal order processing experience preferred.

+ Must be able to lift 40lbs.

+ Ability To Work in A Fast-Paced High Stress Environment.

+ Must be able to handle multiple tasks and functions simultaneously.

+ Desired:

+ Ability to communicate well with associates, law enforcement officials and internal/external attorneys.

+ Proficient in MS Office, Word, Excel, and Outlook Express.

+ Experience with legal documents is helpful.

+ Previous retail banking, operational or analytical experience.

+ As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.

Processing of legal documents (garnishments/levies) in a fast paced production environment to meet strict deadlines. This includes Federal, State, Local and out of State Garnishments, and other agencies. Searching for customer accounts on multiple bank computer systems (BOSS/MODEL, Interact, GFIMSP). Phone communications with banking centers, client managers, internal/external attorneys, customers is required. Duties include data entry, reviewing documents, creating and maintaining case files on internal tracking systems, searching customer bank accounts, responding to internal and external partners, placing holds and remarks on accounts. Managing a case from start to finish, including a heavily paper-based process. This also includes signing documents submitted to State/Federal/local courts and filed for public record. Cross-training required on multiple job functions. Maintain Productivity and Quality standards to ensure maximum efficiency of operations.
Required Skills:

Excellent written/verbal communication skills with strong PC and analytical ability.

Must be able to meet critical deadlines and work under pressure in a stressful environment.

Must be detail oriented, an independent thinker, and able to handle multiple tasks concurrently.

Previous retail banking, operational or analytical experience.

Strong organizational skills.

Must be a team player and able to build strong working relations with business partners.

Knowledge of internal bank and bank policies and procedure a must.

Must be able to be on Phone for Extensive Periods of Time as required.

Ability to work effectively in a higher stress, and high volume environment. Professional demeanor.

Ability to work and make decisions in an environment that contains ambiguity and interpretation.

Adapts quickly to new demands and challenges.

Ability to demonstrate flexibility with shifting priorities.

Service adeptness: comprehend and respond to the direct and indirect client/customer needs.

Previous case management experience required.

Excellent time management skills.

Desired Skills:

Ability to communicate well with associates, law enforcement officials and internal/external attorneys.

Customer Service Experience would be a plus.

Proficient in MS Office, Word, Excel, and Outlook.

Experience with legal documents which involve appropriate interpretation (read, review, and work) is helpful.

Able to work additional hours/weekends as volumes dictate.

Comfortable with large dollar transactions (up to $100k).

Understanding of basic accounting principles.

Broad understanding of deposit account types and titling, including personal and business accounts, CD and IRAs.

Shift:

1st shift (United States of America)

Hours Per Week:

40