Loan processor jobs in Pawtucket, RI - 121 jobs

Job Title: Mortgage Closer Department: Mortgage Lending Department Location: Littleton, MA Reports to: Senior Director, Mortgage Production Career Stream: Individual Contributor Classification: Hybrid Onsite Frequency: On-site at HQ more than 10 days per month with assigned workspace Pay Grade: 8 FLSA Status: Non-Exempt Pay Grade Range: $24.32 - $30.39 Actual compensation offered may vary from the posted pay grade range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer. FUNCTION: Ensures a seamless and compliant closing process by performing thorough pre-funding audits and preparing all required closing documents with precision. This role collaborates closely with cross-functional teams to swiftly resolve any issues that could impact the closing timeline, thereby ensuring timely and efficient fundings. Additionally, the Closer maintains detailed records to meet audit standards and drive continuous process improvements. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: * Conduct a comprehensive pre-funding audit of mortgage and home equity files to ensure data accuracy, complete documentation, and compliance with investor, regulatory, and credit union policies. * Collaborate with the Closing Agent, Attorney, or branch to schedule closings, confirming that all necessary pre-closing documents (e.g., insurance binder, title commitment, funds-to-close) are in place, and update the loan software and posting journal with the closing date. * Generate the pre-Closing Disclosure and ensure it is delivered to the member via mail or electronically to meet regulatory requirements in order to close timely. * Inform the closing attorney that the first mortgage is cleared to close and request essential documents, including the closing date, title report, payoff, and tax information. * Prepare and deliver the closing documents to the appropriate Closing Agent, Attorney, or branch. * Order the LQCC report as needed, obtain member feedback when credit report changes occur, and perform a verbal employment verification prior to loan closing. * Execute the investor quality control check by validating loan data against underwriting data and addressing any errors. * Collaborate with underwriting, processing and origination teams to resolve escalated issues and ensure timely closings. * Submit the Uniform Closing Dataset (UCD) to the investor as mandated, reviewing and resolving any feedback-related errors. * Support post-closing quality control by identifying and addressing documentation or compliance issues that arise after funding. * Demonstrate behaviors in line with the Credit Union's Fundamentals as part of the Workers Way culture program. * Assume additional responsibilities as required. Other Duties: * May be asked to provide coverage in other WCU branches or departments. * Adhere to all WCU policies and procedures which include security compliance and following guidelines intended to limit risk exposure to fraud and losses. * Participates in department and/or organizational projects as directed. * Performs other tasks or functions as required, requested, necessary or prudent. * Maintains confidentiality of all member and credit union information and data. * Regularly demonstrates behaviors as defined by the credit union's Fundamentals, which are part of the Workers Way culture program. Education * High School Diploma or Equivalent Required. Experience: * A minimum of 2-4 years of experience in mortgage closing or related roles, with a strong understanding of closing procedures, loan documentation, and regulatory compliance. Skilled in preparing and reviewing closing documents, coordinating with attorneys and closing agents, and resolving issues that may impact funding timelines. Proficient in mortgage software systems and known for attention to detail, organizational skills, and effective communication are crucial to being successful in this role. * Additional Qualifications for Senior Mortgage Closer: * 4-7 years of experience in mortgage closing, including handling complex loan types such as construction, portfolio, and multi-disbursement loans. Demonstrated expertise in investor and regulatory closing guidelines, with experience mentoring junior closers and leading quality control efforts. Proven ability to manage high-volume pipelines, support post-closing issue resolution, and contribute to process improvements and team development. Knowledge/Skills/Abilities/Competencies: * A successful Mortgage Closer brings a strong working knowledge of closing procedures, loan documentation standards, and regulatory requirements such as TRID and RESPA. Proficiency in mortgage software systems and closing platforms is essential for ensuring accuracy and efficiency throughout the closing process. The role requires exceptional attention to detail, time management, and organizational skills to manage multiple closings and meet strict deadlines. Effective communication and collaboration are critical for coordinating with attorneys, title companies, and internal teams to resolve issues and deliver a seamless member experience. * Senior-level closers are expected to demonstrate advanced understanding of investor and secondary market closing guidelines, contribute to quality control efforts, and support the implementation of procedural improvements. They should also be capable of interpreting regulatory changes, mentoring peers, and escalating trends or risks to management when appropriate. Work Environment: * This role is currently classified as a hybrid position. However, the classification is subject to change based on business needs. Physical Demands: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * This is a largely sedentary role. * While performing the duties of this job, the employee is regularly required to stand, talk, hear, and use hands and fingers to handle, feel or operate objects, tools, or controls and to reach with hands and arms. * This role routinely uses standard office equipment such as computers, phones, photocopier/scanner, filing cabinets, and fax machines. * Ability to travel to other work locations as required. About Workers Credit Union: Since 1914, Workers Credit Union has existed to Improve the Daily Lives of our Members. We deliver on our core purpose by partnering with our members to help them make their best financial choices and improve their financial wellness. We call this The Workers Way and this is at the center of everything we do. Through our specialized financial counseling, we are pioneering a new member experience through high-touch service and convenient technology. We have grown to over 2.6 Billion in assets and serve over 120,000 members. We are one of the top performing credit unions in Massachusetts with big plans for the future! Benefits: * Comprehensive medical, dental and vision plans * Basic life and AD&D insurance, short-term disability and long-term disability * 15+ days of paid time off (PTO) per year * Up to 16 hours of volunteer time off (VTO) per year * 11+ paid holidays * 401(k) that includes a Safe Harbor Match of up to 4%. * Tuition Reimbursement Program * Mental health resources including an Employee Assistance Program (EAP) * Individualized learning and development programs EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: Exceptional mortgage processor sought to support a high-performing origination team. Competitive compensation structure with significant bonus potential-six-figure total income achievable. The Loan Processor is responsible for providing quality customer service by obtaining necessary documentation to underwrite the loan and orders third party documentation by communicating directly with the customer and/or Loan Officer. The Loan Processor provides proper disclosures when required by applicable local, state, and federal regulations. Job Responsibilities: Perform a thorough review and analysis of borrower's credit, employment, income, and assets as required by the loan program before submitting to underwriting. Assemble the complete loan package in proper order for underwriting. Verify all required documentation (pre-underwrite) in the file. Complete the required loan checklist. Verify that an application is complete and accurate; identify any potential issues that may arise in underwriting. Prepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all the information printed on the documents; communicate directly with the Loan Originator, customer, and Underwriter to obtain initial and any missing documentation required to qualify for the loan. Review loans for compliance with all mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures. Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information. Verify that vendor orders are complete, invoices are received and in the applicant's E-file. Manage pipeline by completing and submitting reports within allotted turn-around times. Assist set-up of loans. Document all communication related to the loan application in the conversation log. Train and assist supervision of new Loan Processors and other processing personnel. Assist closing, secondary marketing, and loan servicing to obtain and clear outstanding suspense items from CrossCountry Mortgage investors. Available to work varying hours and overtime if needed. Qualifications and Skills: High School Diploma or equivalent. 2+ years of residential mortgage processing experience. Experience with Encompass. Working knowledge of RESPA regulations and general knowledge of all mortgage and consumer lending regulations, including but not limited to Regulation Z and Regulation B requirements, and loan documents, preferred. Knowledge of DU, LP, Microsoft Office, and Windows. Excellent math and analytical skills. Excellent communication skills. Excellent prioritization and time management skills. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Hourly Rate: $25.00-$28.00 Bonus: Bonus Eligible if applicable The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

Job Description * Primary Function: Under the supervision of the Department Manager, processes consumer loans on a timely and accurate basis and provides a consistently high level of quality service to members and potential members in the lending process. Prepares, analyzes, processes, and documents all required forms and documentation for consumer loan products. Provides member and departmental support for all aspects of consumer loan and consumer loan servicing within the Credit Union. Handles all member transactions with complete discretion and confidentiality. This is a Mid-Level position. Essential Duties and Responsibilities: Coordinates with consumer loan applicants in person, by phone and/or electronically and assists member in providing information, answering questions, and completing loan application. Ensures that all members and potential members feel welcomed to the Credit Union and are supported professionally in the process. Requests and reviews all required information and documentation to secure a consumer loan and researches discrepancies. Interviews and originates potential consumer loan applicants for approval and/or denial. Answers questions for members throughout the process. Explains the loan process to include loan options, insurance required on Credit Union loan products, loan policies, interest rates, payoffs, etc. Prepares credit investigation and verification for related applications. Verifies contents and completion of approved loan folders and inputs on the computer system. Maintains a filling system and procedures to monitor that the required documentation is received in a timely manner and maintained appropriately and according to policies and procedures. Closes approved loans; completes all necessary loan documents to close the file; and prepares payroll designation and all other related documents to bring to completion. Processes daily mail payments for consumer loans, when assigned. Informs members of Credit Union products and services, explaining features and benefits; cross-sells products and services when appropriate and within scope of responsibility. Functions as needed to positions within the Loan Origination/Servicing Department as required. Cross-trains and performs all positions within the Loan Department. Responsible to maintain and control lending file folders. Coordinates documentation and maintains up-to-date files. Provides backup support for Lending Reception desk and related department mailings. Attends training sessions upon request. Adheres to the anti-money laundering policy and the Bank Secrecy laws. Assumes other duties as new products, services, or technology are introduced. Note: The above is a description of the ordinary and essential duties of the position. Other duties both related and unrelated to the above may be assigned and therefore required. Knowledge, Skills, and Experience Required: Professional and pleasant interpersonal and communication skills are essential for servicing Credit Union members and projecting a positive image as representative for the Credit Union. General knowledge of all Credit Union products and services as well as credit procedures (required). Requires education equivalent to a four-year high school education. Proficiency with computer software applications including Word and system applications is required. Two years of experience in a bank, Credit Union, or mortgage company (required). Position requires the ability to read and understand oral and written instructions. Requires the ability to effectively communicate with members or employees and to solve day-to-day problems involving several variables in standard situations. Intermediate mathematical skill required (adding, subtracting, multiplying, dividing, percentages, interest). Disclaimer: The above information on this position has been designed to indicate the general nature and level of work performed by employees within its classification. It is not designated to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job Posted by ApplicantPro

Under the direction of the Branch and/or Production Manager, markets and promotes PrimeLending products and services to its client base of realtors, builders, bank officers and potential and past clients. Performs office or non-manual work directly related to the management or general business operations of PrimeLending and its customers. High school diploma or equivalent and appropriate licenses as required by state. Valid driver's license and current automobile liability insurance. A minimum of 12 months loan originator experience required. Interacts with regional & corporate departments, as well as realtors, sales agents, builders, appraisers, etc. Demonstrated judgment and decision making ability. Excellent and effective presentation and communication skills, both verbal and written. Ability to quickly assess and process large amounts of data and use of appropriate AU software technology. Must be active in the community and in those job-related organizations to enhance the network of beneficial contacts. Continue to expand knowledge of issues influencing the industry and the organization. The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company. Evaluates PrimeLending's and other loan products and services and determines which financial products best meet the customer's needs and financial circumstances. Establishes and maintains relationships with realtors, bank officers, builders and new home sales representatives in order to develop and retain existing business; and by visiting subdivisions as required. Markets and promotes PrimeLending's financial products; Originators are expected to meet the Company's minimum production standards in funded units/volume on an ongoing basis each month, by taking complete and accurate loan applications, using PrimeLending's product set. Monitors overall customer interaction and interfaces with all parties involved on each individual loan from application to closing, including but not limited to counseling and pre-qualifying potential home buyers. Collects and analyzes information regarding the customer's income, assets, investments or debts. Advises the customer regarding the advantages and disadvantages of different loan products. Services existing customers and obtains all necessary support documents along with the appropriate fees and lock in information. Oversees the loan process by monitoring loan status and ensures conformity with terms. Communicates loan status to all interested parties, and obtains loan documentation after closing. Presents terms and conditions of loans with customers. Stays abreast of trends and developments in the local real estate market and competitive environment, as well as, changes in rules and regulations pertaining to private and government insured mortgages. Maintains a professional image and adheres to standards consistent with company policies and procedures. May supervise and direct the activities of other loan officer(s), loan officer assistant(s), or loan processor(s). Other duties as assigned.

Title: Senior Commercial Loan Servicing Representative Department: Loan Servicing Reports to: Loan Servicing Officer Supervises: None Classification: Non-exempt Date Prepared: October 27, 2025 Summary / Objective The Senior Commercial Loan Servicing Representative responsibilities include performing a variety of loan servicing and processing activities in conformance with established bank policies, procedures and objectives. Performs any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. Experience & Education Requirements: Bachelor's degree or equivalent lending experience Background in financial institution's real estate, commercial and/or consumer lending procedures Excellent understanding of lending procedures, Federal and State lending regulations Proven customer service skills Essential Job Functions: Responsible for booking and/or modifying commercial loans. This entails the ability to read and interpret promissory notes and modifications agreements to establish the proper schedules and data in the system that will reflect the contract with the member. Must be able to use sound judgment when selecting codes such as property type, account type, flags, etc. as each of these is critical to the system and reporting Perform a post-closing review of all new loans and amendments for compliance and accuracy, while working closely with the closing attorneys and relationship managers to ensure that all changes are completed, and loans are closed in compliance with the approval. Review legal documents for accuracy and completeness. Maintain, manage, and track all pending and outstanding loan documents, resolve exceptions and ensure that any missing or incorrect information is identified and promptly corrected Ensure collateral recording information is secure and maintained in the core banking system Monitor, maintain and update rate and payment change records as required. Send adjustment notices to customers and respond to any customer inquiries or concerns. May manually calculate daily interest rate and per diem rate for customer/lender/attorney. Review various reports to clear system errors and update loans as needed Research and resolve servicing issues in support of loan officers and customers within the scope of authority and expertise. Perform complex transactions, and loan payments, including but not limited to recalculating principal, interest and other payment information for accounts and performing escrow as necessary. Monitor real estate taxes, flood & hazard insurance, and other charges on secured properties Instruct vendors to impose forced-placed insurance coverage on acquired properties, ensure proper coverage, and pay premiums. Process commercial mortgage, commercial loan, and construction loan payoff requests from internal and external customers Prepare paid off documentation for the customer and/or attorney, releasing collateral liens Review various daily monitoring reports to ensure payments were processed correctly. Adhere to timelines and deadlines established based on client needs and department workflow. Perform other job-related duties as assigned by Managers(s). Qualifications Required knowledge, skills & abilities: Excellent knowledge of banking regulations and policies and procedures Knowledge of loan processing practices, methods and procedures Knowledge of Commercial, Real Estate and Consumer loan files and documents Excellent interpersonal, communication & computer skills Ability to apply critical thinking and problem-solving skills Ability to provide courteous, knowledgeable and professional customer service on the phone Ability to assume responsibility, display initiative, exercise good judgment and make and act upon decisions with minimal supervision. Ability to perform accurate data input into a variety of software; COCC, DNA preferred, yet not required Successful completion of in-house training programs or other approved training programs Compliance with BSA regulations as appropriate to the position Physical Demands and Work Environment: Ability to use standard equipment such as computers, phones, photocopiers Requires manual dexterity and sitting and standing for longer periods of time Must be able to work schedules that meet the needs of the Bank, which may include early morning, evening and /or weekend hours Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is expected that from time-to-time other duties, both related and unrelated to the above, may be assigned and therefore, required.

Actual compensation for this role is commensurate with experience, skill set, and other qualifications. East Cambridge Savings Bank's Lending Division is actively recruiting for a Senior Loan Processor. Function : Under the general direction of the Retail Lending Manager, perform a variety of clerical and administrative tasks in connection with the processing of Mortgage and Consumer loans. We are looking for a candidate with: Knowledge of loan processing policies and procedures Knowledge of investor guidelines and conventional loans preferred Minimum of 3 years mortgage processing experience Must have excellent organizational, analytical, mathematical and problem-solving skills Good verbal and written communication skills Must become a registered MLO in accordance with the S.A.F.E. Act Working knowledge of Microsoft Word and Excel Experience with Encompass preferred Essential Job Functions : Prepare application disposition correspondence including commitment letters, adverse action notices and corresponding appeal information; maintain status of all applications for accurate preparation of Pipeline Report; receives and transmits applicant's commitment to conveyancing attorney. Responsible for compilation, organization and verification of application data including customer documentation required by statute and underwriting data (VOE, VOD and credit reports). Order appraisal reports and subsequent reviews and follow up on documentation for file to ensure receipt, requesting missing information. Identify mortgage loan application and documentation problems by highlighting deficiencies and notifying Underwriter and Manager. Analyze applicant's financial status, credit and property evaluation to determine feasibility of granting unsecured and secured loans. Prepare and submit completed loan application to Underwriter and Retail Lending Manager for approval recommendation. Order title work from attorneys and follow up to ensure order is completed in a timely manner. Review title work once received to review for deficiencies such as second liens, encroachments, etc. In the absence of the Residential Loan Officer assist the customer with questions regarding the loan application, terms of the loan and product information. Serve as liaison with customers, brokers and attorneys to resolve problems and to ensure that all documentation is accurate and complete. Prepare and monitor files for Quality Control audit function; obtain corrected or revised documentation from customers and attorneys to complete files as necessary. Communicate closing contingencies to customer, managers, and Residential Loan Officers. Coordinate and arrange closing with all affiliated parties. Keep abreast of residential and consumer loan products. Ensure approvals fall within established lending guidelines. Comply fully with all federal, state and local laws and regulations, policies and procedures, including but not limited to the S.A.F.E. Act and its registration, renewal and updating requirements. Keep abreast of all loan underwriting, processing and closing tasks and assist as necessary to maintain smooth and effective workflow. Supportive Functions: Perform all related lending tasks and special projects as may be required or assigned. Contact our Human Resources Division or visit ******************** for more details and to apply. Or submit your resume to: Email: **************** Fax: ************ Phone: ************ East Cambridge Savings Bank, Attn: Human Resources 344 Cambridge Street Cambridge, MA 02141 East Cambridge Savings Bank is an Equal Opportunity Employer/Disabled/Veterans

Job DescriptionDescription: Loan Services Representative DEPARTMENT: Lending FUNCTION Under the general supervision of the Consumer Lending Manager and Loan Services Supervisor, performs a variety of duties related to the servicing of all consumer, business and mortgage loan products and provides collection support as needed. ESSENTIAL FUNCTIONS: Provide loan service support to all members. Resolve questions and complaints to resolve billing and payment discrepancies; recommend corrective action where appropriate. Review system reports daily, weekly, monthly or as instructed by the Loan Services Perform loan servicing functions to include: Review loan files for compliance with Credit Union policy and state and federal regulations. Prepare reports of exception items and maintenance issues and verify that corrective action has occurred as necessary. Maintain recorded documents and original loan notes. Verify proper entry of loan information in the Core System Remit and track all recording documents for perfecting collateral liens. Track homeowners and vehicle insurance policies through the applicable third parties Process Escrow payments for real estate taxes and conduct Escrow Analysis Maintains accurate records of collection activity on delinquent accounts, including all action taken, record dates, times and synopsis of discussions. Assist with administering the Credit Union's overdraft program. Support collection efforts to include: Maintain accurate records of collection activity on delinquent and charged off share and loan accounts, including all action taken, record dates, times, and synopsis of discussions. Review mail log to verify receipt of promised amounts. Send and record evidence of collection notices and letters sent to debtors. Process collection payments and recovery amounts. Process repossessions and foreclosure. Prepare collection and overdraft reports as instructed. Complies with all applicable federal, state and local regulations. Maintain job knowledge and skill level needed to meet the requirements of the position ADDITIONAL RESPONSIBILITIES Perform all other necessary duties, as required for Loan Services Assist in any area of the Loan Services Department as required by the Loan Services Supervisor or Consumer Lending Manager. Maintains a required level of quality and quantity of work. Works within procedural limits of position. Ensure credit union confidentiality. Participate in educational conferences, seminars and workshops to maintain knowledge of federal and state rules and regulations PHYSICAL DEMANDS: Hand dexterity required to operate computer terminal and/or related equipment. Eye coordination required to operate computer/teller terminal. Sitting at desk or computer workstation for periods of time. Travels to Credit Union facilities/locations as required. Bending and stretching in work area. Speak and listen to members and explain credit union services. This position description covers the more prominent duties performed, and is not limited to other work duties that may be assigned. Requirements:

Hiring Range: $21.06- $28.21 The posted salary range reflects Eastern's expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Prepares Closing Packages and issues Closing Disclosures for various Products offered throughout all Business Channels ensuring compliance with TRID regulations. Completes Wire Breakdown for Attorney ensuring funding is accurate. Reviews Closing Board pipeline regularly to monitor scheduled files and prioritizes based on Closing Dates/Times. Provides exceptional customer service for all internal and external customers. In addition this team member must create an atmosphere which facilitates the company's goals and decisions through mutual respect, honesty and consideration of others. ESSENTIAL DUTIES: Closing Packages: Complete closing screens in System Prepare closing packages Communicates with Closing Attorney Complete the Closing Checklist Communicates with Sales staff Complete Cure calculation Prepare the Wire Breakdown Review Closing Disclosures for accuracy, min investment, etc. Post-Closing Suspensions: Responds quickly to all Post-Closing notifications Prepares revised Closing Documents when necessary Assists Post Closing Department with questions regarding Closed Loan Files Departmental Support: Remains familiar with frequently changing investor guidelines and procedures Cross-trains and assists with other Team-related functions as necessary Maintains up-to-date procedures for all functions performed Performs other duties as requested. Must be flexible with schedule during peak volume/season. EDUCATION: High school diploma or general education degree (GED) or equivalent combination of education and experience Two to five years related experience and/or training KNOWLEDGE, SKILLS, AND ABILITIES: Provides courteous telephone support Communicates effectively with customers Excellent Internal / External customer relations skills Desire to work with the public focusing on meeting customer needs Is tolerant of others' delays due to uncontrollable circumstances Thinks before taking actions Ability to remain calm under pressure Ensure all policies are administered within ethical and legal standards to minimize litigation exposure Understands all aspects of job responsibilities Familiar with FHLMC, FNMA, FHA, VA, MASS Housing and NHHFA Housing Guidelines RI Housing & Construction Loans, USDA / State Housing programs Experienced in the Encompass platform software. Working Conditions: Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must be able to remain in a stationary position 50% of the time. The employee frequently is required to operate a computer and other office productivity machinery, such as a calculator, copy machine, and printer. The employee is occasionally required to move about inside the office to access file cabinets, office machinery, etc. They also occasionally travel to locations outside of the facility, to attend meetings, trainings, events, and other business activities. The employee occasionally positions self to maintain or access files in file cabinets. The employee must have the ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. The employee frequently observes details at close range (within a few feet of the observer). The employee must occasionally lift and/or move boxes or equipment up to 20 pounds across office for various needs. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Persons holding this position are generally subject to inside environmental conditions having the lighting, temperature, and noise level of an open floor-plan office environment (moderate, but occasionally loud at times). This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

- Responsibilities/Duties/Functions/Tasks The main function of this position is to proactively solicit new residential mortgage clients, while developing and cultivating a strong business network of referrals. It is the responsibility of a Loan Officer to analyze a borrower's financial and credit data to determine creditworthiness and the probability of financial security in repayment efforts. Originates their own sales by contacting prospective clients, Develops and maintains referral sources, Spends at least one or two hours a day, two or more times a week outside of the office (including a home office), originating loans, Meets with prospective clients at locations other than PRMI's offices, e.g., client's home or other locations, Meets with clients in person to sell mortgage loan products/packages, Contact with clients by telephone, mail, and e-mail is adjunct to in-person contacts, Obtains credit information and necessary documentation for application process, In-person calls outside of the office on real estate agents and brokers, financial advisors, and other potential referral sources to develop borrower leads, Engages in marketing and promotional activities in support of their own sales, Develops new and continued business opportunities and sales leads by cultivating relationships with realtors, builders, bankers, etc. Develops solid PRMI product knowledge and offers clients the best mortgage products to match client needs Reviews application information, requesting specific supporting documentation as needed/required based on loan investor guidelines Analyzes and exercises independent judgment and discretion in advancing PRMI's business objectives and the interests of PRMI's customers regarding significant financial decisions Carries out major assignments affecting business operations of the employer or the employer's customers through: collecting and analyzing information regarding the customer's income, assets, investments, or debts analyzing applicant data, credit and collateral property value determining which financial products best meet the customer's needs and financial circumstances providing advice to the customer regarding the advantages and disadvantages of available financial products marketing, servicing, or promoting the employer's financial products Completes necessary continuing education in a timely manner and remains current on local developments and trends within the real estate and mortgage industries Provides origination services in the state of licensure Creates and maintains excellent business relationships with referral client base, creating new mortgage lending opportunities Corresponds, communicates, and coordinates with clients, in-house support staff, and external service providers to facilitate timely closings Qualifications Sales experience in the mortgage industry is preferred Familiarity with mortgage processes, procedures, rules, regulations, and compliance Exceptional customer service skills with a strong attention to detail Excellent written and verbal communication skills Strong computer skills to include a working knowledge of MS Office Ability to comprehend and analyze financial information Ability to effectively communicate and present complex financial information while fielding and responding to questions from applicants, support staff, and management Established contact and referral list within the real estate and mortgage industries preferred Ability to pass a required background check Company Conformance Statement In the performance of assigned tasks and duties all employees are expected to conform to the following: Review and adhere to policies and guidelines contained within the Employee Handbook, including privacy and information security guidelines. Act within delegated authorities and adheres to applicable policy and procedures associated with such authorities. Contribute to establishing a respectful workplace where diversity is critical to innovation and growth. Ensure every action and decision is aligned with PRMI values. Partner with your management team to understand performance expectations and measurements. Effectively utilize feedback and coaching opportunities while seeking to learn and develop within your role at PRMI. Realize team synergies through networking and partnerships across PRMI. Embrace change; act as advocate and role model, promoting an approach of continuous improvement. Maintain a high standard of customer care while actively listening to customers in an effort to understand their views and needs. Take ownership of problems and issues, taking into consideration the breadth of PRMI competencies in providing solutions. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. Work effectively as a team contributor on all assignments. Perform quality work within deadlines. Respect client and employee privacy. Maintain eligibility for FLSA classification as Outside Sales Exempt, and complete the bi-annual certification process Work Requirements Each employee must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting. Employment with PRMI requires compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies. The ability to work extended hours may be required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Coastal1 Credit Union is seeking a Mortgage Closer II for our Real Estate Lending team! The role of Mortgage Closer is responsible for the timely closing of residential mortgage applications ensuring that all loan documentation is complete, accurate and complies with regulatory agency and internal policies. Founded in 1928 and based in Pawtucket, Coastal1 Credit Union is a growing, member-focused organization serving over 130,000 members. Today, Coastal1 has 19 branches throughout RI and MA, including Bristol, Cranston (2), Cumberland, East Greenwich, East Providence (2), Johnston, North Kingstown, North Providence, Pawtucket (3), Providence, Smithfield, Wakefield, Warwick (2), and North Attleboro, MA. We are committed to helping members achieve their financial goals. Coastal1 Credit Union is committed to providing the best in products, services, rates and changes in technology for our members convenience and security providing "The smarter way to bank." We are focused on simply being the best overall community financial institution in the markets we serve. Coastal1 offers competitive pay and great benefits including medical, dental and vision for you and your dependents. In addition, we offer paid time off to promote work/life balance, on-site fitness center, 401(k) with a company match, employee homebuyer assistance, plus much more! Duties and Responsibilities Maintain current and accurate knowledge of all loan programs offered by Coastal1, as well as current and thorough knowledge of industry standards for loan documentation including secondary market, government regulatory agency, FNMA, VA, USDA Rural Housing, RI and MA Housing Agencies. Verify and input all closing data accurately into the LOS system and the closing documentation system for all loan types, including conventional, FHA, VA, USDA, and construction-perm loans. Prepare and send Closing Disclosures to all borrowers in compliance with CFPB and TRID guidelines and timeframes. Follow up with the borrower for acknowledgements. Retain all documentation showing disclosure and receipt in file. Responsible for verifying adequate coverage for Flood and Hazard Insurance. Ensure all closing and processing conditions are cleared, complete verbal VOE, and complete soft-pull credit prior to approving disbursement of mortgage funds. Responsible for completing funding sheets and loan set-up sheets. Enter on FISERV loan system. Coordinate all aspects of the closing process and ensure compliance with appropriate regulations. Assist in clearing noted pre- and post-closing file conditions and/or exceptions. Respond to all inquiries and requests by internal/external customers. Provide guidance to less experienced closers. Review mortgage file to ensure that all applicable disclosures have been signed, initialed, and dated by borrower(s). Disclosures not properly executed will be sent to mortgage closing for execution. Review underwriting approval sheet to ensure approval is within established limits and conforms to Coastal1's guidelines. Contact members, realtors, attorneys, etc., to request missing or erroneous information. Review title work provided for defects. Ensure legal description matches subject property, and all other identifying information corresponds to other documentation in the file. Verify legal description on appraisal and title binder. Ensure final 1033 (Uniform Residential Applications) contain all verified information based on RMCR, VOE's, VOD's, appraisal, title binder and member supplied information. Prepare and review all closing documentation, ensuring compliance. Schedule mortgage closings. Coordinate time and date with all parties (i.e., buyer, seller, closing agent, realtor, etc.). Calculate closing figures and coordinate loan funding with accounting department. Effectively communicate and coordinate with Closing, Funding and Secondary departments. Oversee the transfer of the loan file to Loan Servicing. Ensure compliance with Coastal1's Bank Secrecy Act/Anti-Money Laundering Policy and related procedures, Member Identification Program, and the Office of Foreign Assets Control screening and record keeping requirements. Perform other duties as required. Education and Experience Requirements Minimum of a high school diploma or equivalent required. Associated degree preferred. At least 2 years demonstrated successful lending function or closely related field experience required; Familiarity with EllieMae/Encompass Loan Origination System preferred. Must register/be registered by the Nationwide Mortgage Licensing System and Registry. PC Proficiency to include Microsoft Office and other banking software. Excellent communication skills, both written and verbal. Must understand basic math concepts. Ability to manage multiple priorities simultaneously with time management/organizational/multi-tasking skills. Must be able to work under pressure and have the ability to meet deadlines. Ability to maintain a positive and upbeat Credit Union image. Ability to handle confidential information securely. Must be capable of accurate and timely performance of duties. Ability to work collaboratively across all levels and functions of Coastal1 to coordinate solutions. Bi-lingual helpful. Equal Opportunity Employer

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Perform complex data and document validation. - Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.). - Handle more complex calls, emails, or chat sessions. - Complete appraisal eligibility tasks. - Evaluate loan applications for compliance with product guidelines. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Associate's degree or equivalent work experience. - Proficiency in Microsoft Office. - Financial Services and, if possible, mortgage industry experience preferred. - General understanding of applicable Federal, State, and Local Regulations. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141859 ### Place of Work On-site ### Requisition ID 141859 ### Application Email ****************************

Full-time Description Job Title: Loan Servicing Specialist Reports To: AVP, Loan Servicing About us: Naveo is a not-for-profit financial institution (with locations in Somerville and Cambridge) focused on serving our members as partners, guiding them towards their financial goals. We embrace their personalities, cultures, and ambitions, tailoring our services to fit their needs and creating a financial plan that matches up with their current and future goals. At Naveo, it's your journey. About the role: Responsibilities include: Input new loans from Encompass into loan service systems, establishes complete digital and physical files and accurate records. Maintains current and accurate daily loan reports (loan maintenance and payoff reports) from COCC Synergy. Responds to member inquiries, resolves problems, and escalates any problem or concerns to management. Handles Automated Credit Dispute Verifications (ACDV) in compliance with Fair Credit Reporting Act (FCRA) responses through E-Oscar system. Acts as liaison between Collateral Protection Provider and CU to ensure proper insurance coverage as required. Ensure timely follow-up of lien perfection at Registry of Motor Vehicles (RMV) or Registry of Deeds using Vintek. Processes Consumer, Mortgage and Commercial paid loans and the release of all documents. Maintain vendor relationships and reporting for State National vendor. Processes escrow disbursements (Real Estate Taxes, Insurance, PMI, etc.) Reviews real estate delinquency reports and resolves delinquencies. Prepares all investor loan and sold participation loan reports monthly. Prepares necessary discharge documents in a timely fashion for paid-in-full loans. Prepares monthly credit committee reports package such as monthly list of new loans, credit quality, portfolio breakdown, etc. Reviews daily reports and daily general ledgers for any discrepancies in loan reporting or loan booking transactions. Reviews loan denials and withdrawals for completeness and accuracy to report in the monthly credit committee package. Retains a working knowledge of all credit union services and support tools relative to the lending area. Our ideal candidate looks like: Education/Experience: · Associates degree preferred. · Minimum of 2 years related experience and/or training. · Excel/PowerPoint proficient. · Portuguese and/or Spanish language skills preferred. Compensation disclosure: Pay within the range posted will be commensurate with the applicant's experience and qualifications for the role. $21.00 - $25.00/hr. Have some of the above skills or qualifications, but not others? Contact us and let us know why you think you'd be a fit. MORE ABOUT US: Our team is made up of experienced and dedicated employees seeking to make an impact in the communities we serve by supporting our local economy, small businesses and community organizations. Interested in bringing value to our members and neighbors? Seeking to develop your skills? You might be a fit for one of our openings. Naveo Credit Union, formerly Cambridge Portuguese Credit Union, was incorporated in 1928 by members of the Portuguese-American community as a place for their community to grow their savings with confidence and borrow money at low rates. In 2014, we changed our name to Naveo Credit Union to complement the changing demographics of the area -- we welcome everyone in the community to become a member. We are socially responsible, supporting local non-profit organizations that serve our membership. Naveo is an equal opportunity employer that values diversity. We do not discriminate based on perceived or actual race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, or status as an individual with a disability. Naveo is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment and activities.

Dunmor is seeking results-driven sales professionals to join our team as Loan Originators. This role is ideal for individuals with a strong background in exceeding sales targets, building strategic relationships, and driving revenue growth within the investment real estate sector. The ideal candidate will have a proven track record of funding $3 million or more in monthly origination volume in areas such as fix-and-flip, ground-up construction, single-family rental, and short-term bridge financing. This is a high-impact sales role for ambitious professionals who thrive in a fast-paced, performance-oriented environment. Essential Duties and Responsibilities As a Loan Originator, you will leverage your sales acumen to identify opportunities, develop client relationships, and drive new business. Key responsibilities include: 1. Sales and Revenue Generation Actively pursue and secure new business by cultivating relationships with property investors, brokers, and real estate agents. Consistently achieve or exceed monthly sales goals by identifying and capitalizing on lending opportunities. Negotiate and present compelling loan terms, creating customized solutions to meet client needs and drive deal closures. 2. Sales Strategy and Relationship Management Build and maintain a network of real estate investors and referral partners, including brokers and realtors, to create a steady flow of high-quality leads. Utilize data-driven insights and market trends to strategically target opportunities and maximize sales potential. Develop strong, long-term relationships with clients, ensuring repeat business and referrals. 3. Pipeline and Performance Management Maintain a dynamic pipeline of potential deals, ensuring timely follow-ups and efficient progression from lead generation to loan closing. Consistently update the CRM system to reflect the status of prospects, applications, and active clients. Monitor sales performance metrics and adjust strategies to optimize outcomes. 4. Collaboration and Operational Alignment Partner with internal teams such as Processing, Underwriting, and Valuations to ensure smooth and timely loan processing. Act as a liaison between clients and operations to overcome challenges and meet client expectations effectively. 5. Industry Networking and Brand Building Represent Dunmor at trade shows, industry conferences, and other events to establish the company as a trusted brand in real estate financing. Leverage strategic pre-planning and post-event outreach to convert leads into closed deals. Qualifications Sales Expertise: Proven ability to consistently achieve $3 million or more in monthly origination volume within fix-and-flip, ground-up construction, single-family rental, or short-term bridge financing. Customer-Focused Selling: Track record of delivering customized solutions and superior client experiences. Communication and Negotiation Skills: Strong interpersonal, negotiation, and presentation abilities. Analytical Skills: Proficient in analyzing financial information, structuring deals, and tailoring loan terms to client needs. Technical Proficiency: Skilled in Microsoft Word, Excel, Outlook, and PowerPoint, with familiarity in CRM systems. Entrepreneurial Spirit: Self-motivated, ambitious, and driven by achieving and surpassing sales targets. Experience in the Industry: Previous or current experience with a direct competitor of Dunmor is strongly preferred.

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: Exceptional mortgage processor sought to support a high-performing origination team. Competitive compensation structure with significant bonus potential-six-figure total income achievable. The Loan Processor is responsible for providing quality customer service by obtaining necessary documentation to underwrite the loan and orders third party documentation by communicating directly with the customer and/or Loan Officer. The Loan Processor provides proper disclosures when required by applicable local, state, and federal regulations. Job Responsibilities: * Perform a thorough review and analysis of borrower's credit, employment, income, and assets as required by the loan program before submitting to underwriting. * Assemble the complete loan package in proper order for underwriting. * Verify all required documentation (pre-underwrite) in the file. * Complete the required loan checklist. * Verify that an application is complete and accurate; identify any potential issues that may arise in underwriting. * Prepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all the information printed on the documents; communicate directly with the Loan Originator, customer, and Underwriter to obtain initial and any missing documentation required to qualify for the loan. * Review loans for compliance with all mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures. * Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information. * Verify that vendor orders are complete, invoices are received and in the applicant's E-file. * Manage pipeline by completing and submitting reports within allotted turn-around times. * Assist set-up of loans. * Document all communication related to the loan application in the conversation log. * Train and assist supervision of new Loan Processors and other processing personnel. * Assist closing, secondary marketing, and loan servicing to obtain and clear outstanding suspense items from CrossCountry Mortgage investors. * Available to work varying hours and overtime if needed. Qualifications and Skills: * High School Diploma or equivalent. * 2+ years of residential mortgage processing experience. * Experience with Encompass. * Working knowledge of RESPA regulations and general knowledge of all mortgage and consumer lending regulations, including but not limited to Regulation Z and Regulation B requirements, and loan documents, preferred. * Knowledge of DU, LP, Microsoft Office, and Windows. * Excellent math and analytical skills. * Excellent communication skills. * Excellent prioritization and time management skills. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: * Hourly Rate: $25.00-$28.00 * Bonus: Bonus Eligible if applicable * The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

* Primary Function: Under the supervision of the Department Manager, processes consumer loans on a timely and accurate basis and provides a consistently high level of quality service to members and potential members in the lending process. Prepares, analyzes, processes, and documents all required forms and documentation for consumer loan products. Provides member and departmental support for all aspects of consumer loan and consumer loan servicing within the Credit Union. Handles all member transactions with complete discretion and confidentiality. This is a Mid-Level position. Essential Duties and Responsibilities: * Coordinates with consumer loan applicants in person, by phone and/or electronically and assists member in providing information, answering questions, and completing loan application. * Ensures that all members and potential members feel welcomed to the Credit Union and are supported professionally in the process. * Requests and reviews all required information and documentation to secure a consumer loan and researches discrepancies. * Interviews and originates potential consumer loan applicants for approval and/or denial. * Answers questions for members throughout the process. Explains the loan process to include loan options, insurance required on Credit Union loan products, loan policies, interest rates, payoffs, etc. * Prepares credit investigation and verification for related applications. * Verifies contents and completion of approved loan folders and inputs on the computer system. * Maintains a filling system and procedures to monitor that the required documentation is received in a timely manner and maintained appropriately and according to policies and procedures. * Closes approved loans; completes all necessary loan documents to close the file; and prepares payroll designation and all other related documents to bring to completion. * Processes daily mail payments for consumer loans, when assigned. * Informs members of Credit Union products and services, explaining features and benefits; cross-sells products and services when appropriate and within scope of responsibility. * Functions as needed to positions within the Loan Origination/Servicing Department as required. * Cross-trains and performs all positions within the Loan Department. * Responsible to maintain and control lending file folders. * Coordinates documentation and maintains up-to-date files. * Provides backup support for Lending Reception desk and related department mailings. * Attends training sessions upon request. * Adheres to the anti-money laundering policy and the Bank Secrecy laws. * Assumes other duties as new products, services, or technology are introduced. Note: The above is a description of the ordinary and essential duties of the position. Other duties both related and unrelated to the above may be assigned and therefore required. Knowledge, Skills, and Experience Required: * Professional and pleasant interpersonal and communication skills are essential for servicing Credit Union members and projecting a positive image as representative for the Credit Union. * General knowledge of all Credit Union products and services as well as credit procedures (required). * Requires education equivalent to a four-year high school education. Proficiency with computer software applications including Word and system applications is required. * Two years of experience in a bank, Credit Union, or mortgage company (required). * Position requires the ability to read and understand oral and written instructions. Requires the ability to effectively communicate with members or employees and to solve day-to-day problems involving several variables in standard situations. * Intermediate mathematical skill required (adding, subtracting, multiplying, dividing, percentages, interest). Disclaimer: The above information on this position has been designed to indicate the general nature and level of work performed by employees within its classification. It is not designated to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Full-time Description Loan Services Representative DEPARTMENT: Lending FUNCTION Under the general supervision of the Consumer Lending Manager and Loan Services Supervisor, performs a variety of duties related to the servicing of all consumer, business and mortgage loan products and provides collection support as needed. ESSENTIAL FUNCTIONS: Provide loan service support to all members. Resolve questions and complaints to resolve billing and payment discrepancies; recommend corrective action where appropriate. Review system reports daily, weekly, monthly or as instructed by the Loan Services Perform loan servicing functions to include: Review loan files for compliance with Credit Union policy and state and federal regulations. Prepare reports of exception items and maintenance issues and verify that corrective action has occurred as necessary. Maintain recorded documents and original loan notes. Verify proper entry of loan information in the Core System Remit and track all recording documents for perfecting collateral liens. Track homeowners and vehicle insurance policies through the applicable third parties Process Escrow payments for real estate taxes and conduct Escrow Analysis Maintains accurate records of collection activity on delinquent accounts, including all action taken, record dates, times and synopsis of discussions. Assist with administering the Credit Union's overdraft program. Support collection efforts to include: Maintain accurate records of collection activity on delinquent and charged off share and loan accounts, including all action taken, record dates, times, and synopsis of discussions. Review mail log to verify receipt of promised amounts. Send and record evidence of collection notices and letters sent to debtors. Process collection payments and recovery amounts. Process repossessions and foreclosure. Prepare collection and overdraft reports as instructed. Complies with all applicable federal, state and local regulations. Maintain job knowledge and skill level needed to meet the requirements of the position ADDITIONAL RESPONSIBILITIES Perform all other necessary duties, as required for Loan Services Assist in any area of the Loan Services Department as required by the Loan Services Supervisor or Consumer Lending Manager. Maintains a required level of quality and quantity of work. Works within procedural limits of position. Ensure credit union confidentiality. Participate in educational conferences, seminars and workshops to maintain knowledge of federal and state rules and regulations PHYSICAL DEMANDS: Hand dexterity required to operate computer terminal and/or related equipment. Eye coordination required to operate computer/teller terminal. Sitting at desk or computer workstation for periods of time. Travels to Credit Union facilities/locations as required. Bending and stretching in work area. Speak and listen to members and explain credit union services. This position description covers the more prominent duties performed, and is not limited to other work duties that may be assigned.

Coastal1 Credit Union is seeking a Mortgage Closer II for our Real Estate Lending team! The role of Mortgage Closer is responsible for the timely closing of residential mortgage applications ensuring that all loan documentation is complete, accurate and complies with regulatory agency and internal policies. Founded in 1928 and based in Pawtucket, Coastal1 Credit Union is a growing, member-focused organization serving over 130,000 members. Today, Coastal1 has 19 branches throughout RI and MA, including Bristol, Cranston (2), Cumberland, East Greenwich, East Providence (2), Johnston, North Kingstown, North Providence, Pawtucket (3), Providence, Smithfield, Wakefield, Warwick (2), and North Attleboro, MA. We are committed to helping members achieve their financial goals. Coastal1 Credit Union is committed to providing the best in products, services, rates and changes in technology for our members convenience and security providing "The smarter way to bank." We are focused on simply being the best overall community financial institution in the markets we serve. Coastal1 offers competitive pay and great benefits including medical, dental and vision for you and your dependents. In addition, we offer paid time off to promote work/life balance, on-site fitness center, 401(k) with a company match, employee homebuyer assistance, plus much more! Duties and Responsibilities Maintain current and accurate knowledge of all loan programs offered by Coastal1, as well as current and thorough knowledge of industry standards for loan documentation including secondary market, government regulatory agency, FNMA, VA, USDA Rural Housing, RI and MA Housing Agencies. Verify and input all closing data accurately into the LOS system and the closing documentation system for all loan types, including conventional, FHA, VA, USDA, and construction-perm loans. Prepare and send Closing Disclosures to all borrowers in compliance with CFPB and TRID guidelines and timeframes. Follow up with the borrower for acknowledgements. Retain all documentation showing disclosure and receipt in file. Responsible for verifying adequate coverage for Flood and Hazard Insurance. Ensure all closing and processing conditions are cleared, complete verbal VOE, and complete soft-pull credit prior to approving disbursement of mortgage funds. Responsible for completing funding sheets and loan set-up sheets. Enter on FISERV loan system. Coordinate all aspects of the closing process and ensure compliance with appropriate regulations. Assist in clearing noted pre- and post-closing file conditions and/or exceptions. Respond to all inquiries and requests by internal/external customers. Provide guidance to less experienced closers. Review mortgage file to ensure that all applicable disclosures have been signed, initialed, and dated by borrower(s). Disclosures not properly executed will be sent to mortgage closing for execution. Review underwriting approval sheet to ensure approval is within established limits and conforms to Coastal1's guidelines. Contact members, realtors, attorneys, etc., to request missing or erroneous information. Review title work provided for defects. Ensure legal description matches subject property, and all other identifying information corresponds to other documentation in the file. Verify legal description on appraisal and title binder. Ensure final 1033 (Uniform Residential Applications) contain all verified information based on RMCR, VOE's, VOD's, appraisal, title binder and member supplied information. Prepare and review all closing documentation, ensuring compliance. Schedule mortgage closings. Coordinate time and date with all parties (i.e., buyer, seller, closing agent, realtor, etc.). Calculate closing figures and coordinate loan funding with accounting department. Effectively communicate and coordinate with Closing, Funding and Secondary departments. Oversee the transfer of the loan file to Loan Servicing. Ensure compliance with Coastal1's Bank Secrecy Act/Anti-Money Laundering Policy and related procedures, Member Identification Program, and the Office of Foreign Assets Control screening and record keeping requirements. Perform other duties as required. Education and Experience Requirements Minimum of a high school diploma or equivalent required. Associated degree preferred. At least 2 years demonstrated successful lending function or closely related field experience required; Familiarity with EllieMae/Encompass Loan Origination System preferred. Must register/be registered by the Nationwide Mortgage Licensing System and Registry. PC Proficiency to include Microsoft Office and other banking software. Excellent communication skills, both written and verbal. Must understand basic math concepts. Ability to manage multiple priorities simultaneously with time management/organizational/multi-tasking skills. Must be able to work under pressure and have the ability to meet deadlines. Ability to maintain a positive and upbeat Credit Union image. Ability to handle confidential information securely. Must be capable of accurate and timely performance of duties. Ability to work collaboratively across all levels and functions of Coastal1 to coordinate solutions. Bi-lingual helpful. Equal Opportunity Employer

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist I for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Perform routine data entry and validation tasks. - Initiate third-party orders (title, appraisal, hazard, flood cert, credit, etc.). - Review and validate loan documents. - Handle routine calls, emails, and/or chat responses. - Monitor work queues and intervene as needed. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Associate's degree or equivalent work experience. - Financial Services and, if possible, mortgage industry experience preferred. - General understanding of applicable Federal, State, and Local Regulations. Skills and Job-Specific Competencies: - Proficiency in Microsoft Office. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise Job Ref: 141857 ### Place of Work On-site ### Requisition ID 141857 ### Application Email ****************************

Job Title: Loan Servicing Specialist Reports To: AVP, Loan Servicing About us: Naveo is a not-for-profit financial institution (with locations in Somerville and Cambridge) focused on serving our members as partners, guiding them towards their financial goals. We embrace their personalities, cultures, and ambitions, tailoring our services to fit their needs and creating a financial plan that matches up with their current and future goals. At Naveo, it's your journey. About the role: Responsibilities include: * Input new loans from Encompass into loan service systems, establishes complete digital and physical files and accurate records. * Maintains current and accurate daily loan reports (loan maintenance and payoff reports) from COCC Synergy. * Responds to member inquiries, resolves problems, and escalates any problem or concerns to management. * Handles Automated Credit Dispute Verifications (ACDV) in compliance with Fair Credit Reporting Act (FCRA) responses through E-Oscar system. * Acts as liaison between Collateral Protection Provider and CU to ensure proper insurance coverage as required. * Ensure timely follow-up of lien perfection at Registry of Motor Vehicles (RMV) or Registry of Deeds using Vintek. * Processes Consumer, Mortgage and Commercial paid loans and the release of all documents. * Maintain vendor relationships and reporting for State National vendor. * Processes escrow disbursements (Real Estate Taxes, Insurance, PMI, etc.) * Reviews real estate delinquency reports and resolves delinquencies. * Prepares all investor loan and sold participation loan reports monthly. * Prepares necessary discharge documents in a timely fashion for paid-in-full loans. * Prepares monthly credit committee reports package such as monthly list of new loans, credit quality, portfolio breakdown, etc. * Reviews daily reports and daily general ledgers for any discrepancies in loan reporting or loan booking transactions. * Reviews loan denials and withdrawals for completeness and accuracy to report in the monthly credit committee package. * Retains a working knowledge of all credit union services and support tools relative to the lending area. Our ideal candidate looks like: Education/Experience: * Associates degree preferred. * Minimum of 2 years related experience and/or training. * Excel/PowerPoint proficient. * Portuguese and/or Spanish language skills preferred. Compensation disclosure: Pay within the range posted will be commensurate with the applicant's experience and qualifications for the role. $21.00 - $25.00/hr. Have some of the above skills or qualifications, but not others? Contact us and let us know why you think you'd be a fit. MORE ABOUT US: Our team is made up of experienced and dedicated employees seeking to make an impact in the communities we serve by supporting our local economy, small businesses and community organizations. Interested in bringing value to our members and neighbors? Seeking to develop your skills? You might be a fit for one of our openings. Naveo Credit Union, formerly Cambridge Portuguese Credit Union, was incorporated in 1928 by members of the Portuguese-American community as a place for their community to grow their savings with confidence and borrow money at low rates. In 2014, we changed our name to Naveo Credit Union to complement the changing demographics of the area -- we welcome everyone in the community to become a member. We are socially responsible, supporting local non-profit organizations that serve our membership. Naveo is an equal opportunity employer that values diversity. We do not discriminate based on perceived or actual race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, or status as an individual with a disability. Naveo is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment and activities.