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Loan servicing specialist jobs in Concord, CA - 62 jobs

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Loan Servicing Specialist
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Loan Specialist
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Loss Mitigation Specialist
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  • Residential Mortgage Lending Specialist

    Citigroup Inc. 4.6company rating

    Loan servicing specialist job in San Francisco, CA

    A global financial services company is seeking a Mortgage Lending Officer in San Francisco, CA. This role involves assisting clients in achieving home ownership goals through mortgage origination. Responsibilities include analyzing financial situations, making lending recommendations, and maintaining strong relationships with clients and referral partners. The ideal candidate has 2-5 years of mortgage sales experience and strong communication skills. Competitive benefits are offered, including medical and 401(k). #J-18808-Ljbffr
    $64k-108k yearly est. 4d ago
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  • Loan Service Specialist I

    United Business Bank Career 4.2company rating

    Loan servicing specialist job in Walnut Creek, CA

    Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you. About United Business Bank We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy. About the Position... The Loan Service Specialist I (LSS I) is an onsite position and does not have remote opportunities. The Loan Service Specialist (LSS I) builds meaningful, collaborative, and effective relationships that reflect respect, integrity, and excellence with clients, colleagues, and the management team. Under general supervision, the LSS I is responsible for various loan servicing functions that are not limited to processing loan payments, including advances and pay downs, assisting with loan boarding and maintenance activities, and posting loans transactions timely and in accordance to Bank policies and procedures. While providing efficient and professional services to all clients, the LSS I monitors incoming mail and the Loan Servicing email inbox to resolve and process general requests and forwards payoff demand requests to the Loan Service Specialist II for processing. The LSS I will perform tasks to resolve discrepancies associated with payments and General Ledger clearing and will upload appropriate documents to the imaging system as assigned. The LSS I demonstrates strong teamwork, accountability, and adaptability to support their function and to assist the Loan Service Manager and department with other duties as assigned. All duties are to be performed accurately, timely, and efficiently and in accordance with Bank policies, procedures and regulatory guidelines. Qualifications About You... You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following: Education & Certification(s) Required: High school graduate or equivalent. Some college or relevant training. Bachelor's degree preferred. Knowledge Required: Basic understanding of banking regulations and standard banking practices. Basic understanding of lending process, documents, terminology, regulations and standard banking practices, preferred. Knowledge of Loan Services policies and procedures, preferred. Experience Required: Office experience required, loan servicing or banking support preferred. Skills/Abilities: Good communication skills. Professional appearance, dress, and attitude. Strong math skills. Good time management skills. Ability to use Microsoft Office software package with basic Excel skills. Ability to operate standard office equipment including computer, adding machine, copy machine, fax machine, and telephone. Location: Onsite, no remote We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $32k-60k yearly est. 8d ago
  • Loan Specialist

    Regional Finance 4.1company rating

    Loan servicing specialist job in Concord, CA

    Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button! Job Intro The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for! Why work at Regional? Regional offers competitive pay! We do our best to show that we value our team members! You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work? You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers! All full-time team members have access to our medical, dental, vision and 401(k) benefits! Duties and responsibilities Provide exceptional service to all customers. Process credit loan applications and use product knowledge to present loan solutions to current and potential customers. Maintain office cash with accuracy and proper security. Grow account volume through good judgment and effective customer solicitations in the branch and by telephone. Minimize delinquent debt through calling customers and collecting on past-due accounts. Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy. Transport money and deposits to and from bank. Other duties as assigned by leadership. Minimum Qualifications High School Diploma or Equivalent. Prior customer service experience in either a sales/retail environment or cash management environment. Must pass drug screen, criminal and credit background checks. Valid Driver's License and access to a dependable automobile with liability insurance coverage. Critical Competencies Demonstrated passion for customer service. Excellent written and verbal communication skills. Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. Thrives in a pay for performance atmosphere. Proven ability to multi-task. High degree of integrity. Sales mentality. Adaptable to an ever-changing environment. Average pay range: $23-$26/ hour Pay range only applies to California residents. Working conditions This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management. Key Word Tags Sales, Retail, Loan Sales, Collections, Finance, Customer Service, Leadership, Business Development, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: ************************************************************************************************** Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
    $23-26 hourly Auto-Apply 42d ago
  • Loan Servicing Operations Specialist - Non Impound (Temp)

    Fremont Bank 4.3company rating

    Loan servicing specialist job in Livermore, CA

    Title: Loan Servicing Operations Specialist - Non-Impounded (Temp) Hiring salary range: $22.21 - $27.16 per hour Fremont Bank - one of the Bay Area's most respected and long-standing financial institutions - is seeking a strategic, hands-on professional to join and help advance our LSD - Operations team. This is a high-impact opportunity to contribute to the success of a mission-driven organization committed to excellence, community service, and strong client relationships. If you're energized by purpose-driven work, collaboration, and delivering meaningful results, we'd love to connect. Why Fremont Bank? Founded in 1964, Fremont Bank is one of the oldest independently owned banks in the Bay Area and has been consistently recognized as a Top Workplace for the past 15 consecutive years. Our foundation is built on relationships - with our clients, our associates, and our communities. We offer: * A people-first culture grounded in inclusion and excellence * Deep community involvement and local reinvestment * A mission-driven workplace where values and performance go hand in hand The Fremont Bank Way * Full-Service Banking with comprehensive financial solutions, advanced technology, and exceptional service * No-Compromise Approach - we help clients get to "yes" * Core Values: o Go above and beyond for clients o Foster a supportive and empowering environment for associates o Deeply invest in the well-being of our local community Position Overview Under limited supervision, the Loan Servicing Operations Specialist - Non-Impounded (Temp) is responsible for providing outstanding support to the Loan Servicing Department with respect to insurance for residential and consumer loans in accordance with specific instructions, policies, guidelines and procedures. The Specialist is to ensure timely updating of insurance information and tracking of expired insurance, subsequent force placement and monitoring for all residential and consumer loans. Roles and Responsibilities * Track expired fire insurance for non-impounded residential and consumer loans * Send requests to insurance agents to get updated insurance declarations * Call insurance agents when updated insurance has not been received * Update insurance information to the loan servicing MSP system from evidence of insurance received by mail and fax * Preparation of documents for scanning * Preparation of quality control findings and subsequent reports * Additional tasks as assigned Minimum Qualifications * High school graduate with some college level education or equivalent combination and experience * Minimum of 2 years customer service experience * Ability to maintain good relationship with customers and other employees * Analytical thinking ability, diplomacy, and professionalism are required * Task oriented with the ability to work on deadline * Excellent verbal and written communication skills * Moderate computer skills including working knowledge of Microsoft Office * Excellent customer service skills * Excellent organizational skills * Some knowledge of property fire insurance preferred What Makes Fremont Bank Associates Thrive? * Team Players who go above and beyond to support their colleagues * Action-Oriented professionals who challenge the status quo and seek improvement * Purpose-Driven individuals who understand and champion the bank's community impact Benefits Snapshot Health & Wellness * Medical, dental, and vision insurance * Flexible Spending Accounts (FSA, Dependent Care, Health Savings) Financial & Retirement * Employee Stock Ownership Plan (ESOP) * 401(k) with employer match * Performance-based bonuses or incentives Work-Life & Perks * Paid holidays, vacation, and sick time * Free personal checking and savings accounts * Home loan rate discounts * Tuition reimbursement and professional development resources * On-site gym and discounted health club memberships * Employee Assistance Program (EAP) Equal Opportunity Employer Fremont Bank is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected classification. Salary Range The hiring salary range for this position is $22.21 - $27.16 per hour, based on factors such as experience, skills, education, and internal equity. Compensation decisions are made in consideration of these factors and in alignment with Fremont Bank's compensation philosophy. Employee Stock Ownership Plan (ESOP) The Employee Stock Ownership Plan (ESOP) is a way for Fremont Bank to contribute to the financial well-being of associates by making a contribution to their retirement account. In addition, the ESOP provides associates an opportunity to share in the growth and prosperity of Fremont Bank. Note to Search Firms: Fremont Bank does not accept unsolicited resumes from search firms or agencies without a signed service agreement. Unsolicited resumes will be considered the property of Fremont Bank, and no fees will be paid.
    $22.2-27.2 hourly 29d ago
  • Mortgage Loan Processor

    1St. United Credit Union 4.1company rating

    Loan servicing specialist job in Pleasanton, CA

    Let's get you a career. We believe in our employees, and we want them to believe in us. That's why we provide job training, skill development, and the opportunity to grow with us! At 1st United Credit Union, we are committed to improving the quality of life for our members and the communities we serve across the East Bay and Tri-Valley areas. The Mortgage Loan Processor manages a pipeline of mortgage loan files from application through closing, ensuring accuracy, compliance, and timely completion. This role reviews and verifies borrower documentation, resolves title and documentation issues, coordinates with all parties involved, and maintains clear communication to support a smooth loan process and exceptional member experience. What you'll do: Perform a thorough review and analysis of borrower's credit, employment, income, and assets as required by the loan program before submitting to underwriting Manage an assigned pipeline of 25-40 loans on a daily and weekly basis Order all required verifications, documentation and subsequent follow-ups and ensures all timeframes and compliance requirements are being met Verify conditions of approval which may include customer income/assets documentation, resolve routine title issues including vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens and reconveyances Communicate with all parties involved in the transaction to keep them informed of file status Review loans for compliance with all mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures Communicate with various companies to obtain Hazard Insurance, Flood Certificate, Title Commitment, Appraisal and payoff information What you'll bring: Five years to eight years of mortgage loan experience Working knowledge of RESPA regulations and general mortgage and consumer lending regulations (including but not limited to Regulation Z and Regulation B) strong math and analytical skills and prioritization and time management Typical office work environment. Hybrid work schedule may be available after successful completion of initial onboarding and training period. Salary Wage will range from $33.00 to $38.00. This salary range represents the base pay for grade 10 and does not include additional perks. Final compensation will be determined based on qualification, experience, and location. 1st United Credit Union is an Equal Opportunity Employer
    $40k-49k yearly est. 60d+ ago
  • Loan Processor

    Wealthfront 4.6company rating

    Loan servicing specialist job in San Francisco, CA

    Wealthfront is seeking a mortgage loan processor to join our team as we build and scale our mortgage lending operations. As a key player on the team you will leverage your expertise to work with existing Wealthfront clients providing excellent service and guiding them through the process with the support of our innovative technology and tools. This position offers an exciting opportunity to be a part of a cutting-edge team in a rapidly growing environment. Responsibilities Reviews loan file and gathers any items needed for final loan approval Liaison between all operational and sales departments in the transaction Orders supporting documentation Evaluates loan applications for reasonableness and, if needed, escalates files for further evaluation Prioritizes daily workload to ensure a delightful client experience Manages a full pipeline of assigned loans, driving files from disclosures signed through closing. Excellent client communication skills Communicates with third party vendors throughout the loan process to finalize the application Ensures adherence to investor and regulatory guidelines Proactively maintain loan pipeline, tasks and objectives Adopts Company values in work behaviors, decision making, contributions and interpersonal interactions. Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance, accountability, diversity and inclusion, flexibility, continuous development, collaboration, creativity and fun Expertise Customer-focused, business-centric, and team-oriented mindset; relentlessly passionate about finding and completing valuable work Strong working knowledge of Federal and state regulations including TRID and HMDA Deep understanding of mortgage loan products and underwriting guidelines Self-driven with the ability to work independently and collaboratively Excellent organizational skills, able to set and meet deadlines in a high paced environment Demonstrated ability to communicate effectively and influence positive outcomes at all levels of an organization Intellectually curious and interested in applying technology to enhance business processes Prior experience in retail mortgage loan processing Excellent communication skills focusing on both internal and external communications Openness to adapting to industry changes Requirements 2+ years mortgage processing experience in a retail environment Mortgage Loan Originator License, Company will sponsor for the right candidate Knowledge of Conventional Conforming and Jumbo guidelines Experience in the non-delegated space Understanding of state and federal lending regulations Extensive knowledge and understanding of customer service and intrapersonal best practices Estimated annual salary range: $56,000 - $70,000 plus Equity and a discretionary bonus. Benefits include medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, and more! About Wealthfront Here at Wealthfront, our mission is to create a financial system that favors people, not institutions. We do this by leveraging technology to build powerful, low-cost, and easy-to-use financial products that help modern investors grow and manage their money. We started with the ambition to transform the investment advisory business. By automating strategies typically reserved for the wealthy, we unlocked access to high quality investment advice for a digitally-native generation that was underserved by traditional institutions. Since then, we've expanded to a full suite of products designed to help our clients turn their savings into long-term wealth, including: • A Cash Account that, through our partner banks, offers one of the highest annual percentage yields on uninvested cash in the industry, while providing instant and secure access to your money with no account fees and a full suite of checking features. • A zero-commission Stock Investing Account with 50+ handpicked collections that help DIY investors discover new companies and make smarter investing decisions. • Multiple automated investing portfolios designed to unlock tax savings through sophisticated strategies like fixed income, tax-loss harvesting, and direct indexing-which we offer at industry-leading low costs and accessible minimums. Our award-winning products have attracted over 1 million clients who trust us with more than $90 billion of their hard earned savings-and we're far from done. If you're inspired to help us reshape the financial industry as we create our next chapter, let's talk! For more information please visit ********************** are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please review our candidate privacy notice. Disclosures: All investing involves risk, including the possible loss of principal. Tax-Loss Harvesting benefits vary depending on the client's entire tax and investment profile. Wealthfront doesn't provide tax advice. The Cash Account is offered by Wealthfront Brokerage LLC (“Wealthfront Brokerage”), Member of FINRA/SIPC. Wealthfront Brokerage is not a bank. We convey funds to partner banks who accept and maintain deposits, provide the variable interest rate, and provide access to FDIC pass-through insurance. Investment management and advisory services-which are not FDIC insured-are provided by Wealthfront Advisers LLC (“Wealthfront Advisers”), an SEC-registered investment adviser. The checking features offered in the Wealthfront Cash Account are provided by Green Dot Bank, Member FDIC. Fees and Eligibility requirements may apply to certain checking features, please see the Deposit Account Agreement for details. By “award-winning products”, please refer to *************************** for more information. Wealthfront Corporation oversees Total Client Assets and Trusted Clients through Wealthfront Advisers and Wealthfront Brokerage. Wealthfront Advisers and Wealthfront Brokerage are wholly owned subsidiaries of Wealthfront Corporation.
    $56k-70k yearly Auto-Apply 60d+ ago
  • LDAC Processing Req.

    Gardaworld 3.4company rating

    Loan servicing specialist job in San Francisco, CA

    GardaWorld Security Services is Now Hiring a Response Security Officer! Ready to suit up as a Response Security Guard? What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the heart of the action. As a Security Officer - Response, your role will vary depending on the day and special event. Whether it's customer service, patrols, or surveillance, we need you to adapt with agility and precision. What's in it for you: Site Location: San Francisco, CA. Set schedule Competitive hourly wage! (DailyPay is available for GardaWorld employees!) A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid holidays, disability coverage, and life insurance options Career growth opportunities at GardaWorld Uniform provided at no cost Responsibilities for Response Security Guard: Monitor the premises to ensure security Conduct patrols to spot any suspicious activity Control access points and verify identities Respond quickly to incidents or potential threats Provide excellent customer service while maintaining security Write detailed reports on events and incidents Collaborate with authorities during serious situations Ensure the safety and protection of individuals and property Qualifications for Response Security Guard: Be authorized to work in the U.S. Be able to provide documentation of High School Diploma or GED Be able to ace (and pass) an extensive screening process Ability to think quickly and adapt to changing situations Responsive and strong problem solving skills If you have Security, Military, Law Enforcement experience - even better! You have a state security license (BSIS Guard Card) and additional 32hr BSIS security trainings (Additional security trainings can be obtained during the hiring process). In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today - this could be more than a job! 26% of our corporate employees started as frontline workers. If you're ambitious with an entrepreneurial spirit - someone who wants to be a GardaWorld Ambassador - a promising career awaits you! GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe. Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and concierge roles available. It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment . Whelan Security of California, Inc. CA Private Patrol Number: 16344
    $35k-45k yearly est. 48d ago
  • Loan Analyst

    JBA International 4.1company rating

    Loan servicing specialist job in Menlo Park, CA

    Your Role Our loan analysts are critical to our mission of delivering seamless, fast closings to our borrowers. You will be responsible for collecting, verifying, and organizing all borrower documentation required to submit files to underwriting. You'll serve as a key liaison between our borrowers, originations associates, and capital markets team to ensure nothing falls through the cracks and every deal moves swiftly toward closing. You will be working on a high-volume of transactions across various loan products including fix and flip, bridge, and construction loans. Your speed, attention to detail, and communication will directly impact our reputation and repeat business. Who We're Looking For You are process-driven, highly organized, and detail-oriented. You take pride in executing your files in a timely manner with no mistakes. You are responsive and proactive. You follow up with borrowers, loan officers, and third parties without needing to be asked twice. You are a good communicator. There are lots of moving elements in one file and even more stakeholders - you will have to communicate timelines and action items to all relevent parties. You are a personable and hardworking person. As a small company, every member of our team is paramount. We aspire to have an ever evolving team of capable and kind people. Nice-to-haves: 1-3 years of experience in lending and real estate. Qualifications: US Undergraduate Degree at a 4 year university (3.5 GPA required) Fluent English
    $29k-48k yearly est. 60d+ ago
  • Account Administration/Loan Processor

    Postcity Financial Credit Union

    Loan servicing specialist job in West Sacramento, CA

    The ideal candidate is passionate about delivering superior service to our members. The Financial Services Representative is responsible for interviewing members to identify products and services that best fit their financial needs. The Account Administration/Loan Processor uses their knowledge of Credit Union products and services, including deposits, IRAs, Trust Accounts, and consumer loans, to provide excellent service to our members. Also acts as a liaison to our core sponsor to increase membership and engagement in the Credit Union. Responsibilities Demonstrate our Core Values and First-Class Service Standards in all aspects of the job. Open new membership accounts, trust accounts and enhance the membership with supporting products and services that are convenient and gives peace of mind. Provide applicable disclosures for new accounts and lending products Determine collateral needs and payment plans for members applying for loans. Review credit report upon account opening to verify identity and look for additional cross-sell opportunities Interviewing, processing and disbursing consumer loan requests. Verify debts and estimate monthly payment for any outstanding debts not listed and add them to the debts on application. Calculate debt to income ratios. Cross-sell additional member loan benefits such as MBI, GAP and Debt Protection. Obtain a copy of members' auto insurance policies and verify if the deductibles are within credit union policy and that the credit union is listed as lien holder Explain reasons for denial and explore options for members when loans are denied Process and order VISA Credit Cards Open IRAs and Share Certificates Identify problems, research and analyze issues from different perspectives Timely and correct processing of loan and DMV files. Ensure that collateralized loans have the appropriate title work, documentation and fees so that a completed title is received within 90 days of funding Follow Credit Union safety and security procedures Maintain knowledge on all state and federal regulations related to lending and branch operations Maintain a professional and courteous demeanor with all people, including fellow employees, members, management staff, board, supervisory members and outside vendors Assist other members and employees by answering questions, solving problems and helping complex work related matters Assist with business development activities when warranted including New Employee Orientation and site visits. Meet or exceed goals on their scorecard Call members or send correspondence to create business and increase lending pipeline Complete projects in a timely manner Process IRA reports and RMDs in an efficient and timely manner Act as the liaison between the credit union and employee groups to develop new membership opportunities. Conduct presentations and seminars to our employee group and their employees. Prepares visitation schedule and prepares weekly call reports. Perform outbound calls to secure visits at post office locations. Perform outbound calls to cross-sell products and services to new and existing members. Develops new member relationships by attending postal employee meetings and events. Actively participate in all sales and service activities, goals and responsibilities as requested. Communicate regularly and effectively with management to ensure corporate goals are met. Participates in the development and execution of business development plans. Generate awareness that drives brand loyalty. Keep abreast of industry trends, competition, and new opportunities. Perform other duties as assigned Requirements Minimum of 2 years' experience in a Credit Union or, financial institution performing similar job duties is preferred. Excellent verbal and written communication skills, including writing business correspondence. Excellent interpersonal skills Ability to work 32+ hours a week, Monday through Friday Hold Notary appointment Strong problem-solving skills and possess the ability to make sound judgment decisions. Goal driven and able to meet or exceed established cross-sell goals Must be proficient in job related technology applications including the Credit Union's operating system and lending system. Proficient in Microsoft Applications (Word, Excel, PowerPoint, Outlook). Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to work independently or within a team to accomplish goals and objectives. Ability to provide attention to detail with accurate and consistent results. Must be able to effectively handle multiple, simultaneous and changing priorities. Must be able to operate office/branch equipment including telephone, copier, scanner, cash recycler, and ATM. Working knowledge of operational regulations, laws, and principles Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger including frequent keyboarding for periods of time, handle or feel; reach with hands and arms, climb or balance, stoop, kneel, crouch, crawl; talk and hear and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
    $38k-55k yearly est. 60d+ ago
  • Doc Specialist - PI

    Toyota Walnut Creek

    Loan servicing specialist job in Walnut Creek, CA

    Full-time Description We are a Price-Simms Family owned business that provides a family owned and team oriented work environment. We are looking for super motivated people highly focused on customer satisfaction and working as a team player. We currently are looking to hire for the following position: Document Specialist. Position Purpose: This position performs the support for the sales team and prints DMV and bank documents. Duties and Responsibilities: - preparing paperwork for new/used vehicle sales - checking accuracy of all data / signatures throughout the transaction - calculating commissions - preparing loan funding paperwork - Assisting sales managers with collecting money at the time of transaction - Maintaining confidentiality of customer information - Responsible for all paperwork involved with the sale of the vehicle, including obtaining customer signatures and securing payoff and insurance information Requirements: - must be extremely detail oriented and focused - must be comfortable in fast-pace environment - flexible schedule / weekend availability is a must / occasional late hours (9-9:30 pm 2-3 days/week) Job Type: Full-time only $22 / hr Requirements Qualifications: Must be able to navigate through computer software Good attitude and sportsmanship Some sort of customer service experience Must know how to navigate through Google Drive Maintains a professional appearance. Ability to read, analyze and interpret the most complex documents. Working Conditions: Must be able to work under some stances of pressure Must be able to multitask with talking to a sales manager and printing documents Weekend availability is a must / occasional late hours (9-9:30 pm 2-3 days/week) Salary Description $22 / hr
    $22 hourly 60d+ ago
  • Loan Processor - Payments

    Westamerica Bancorporation 3.6company rating

    Loan servicing specialist job in Fairfield, CA

    Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. Weekly Working Hours: 40 Loan Processor l / Consumer Payment Processing Performs daily charge-off support functions. Responds to service requests, handle phone call inquiries, calculates loan payments and balances, perform job related administrative functions, assists with special projects and performs additional job related duties as required. Must possess strong interpersonal, organizational, customer service and analytical skills. Can work independently with limited supervision. Ability to thrive in an intense working environment and meet productivity deadlines. Proven decision making skills required. Good verbal and written communication skills a must. Responsibilities: * Responsible in the processing of all consumer loan payments and payoffs for active and charged off loans and lines. * Handle the phone call inquiries in regards to consumer loan payments. * Callback of payments and payoffs processed by another Loan Processor. * Prepare histories for consumer loans. Requirements Requirements: * One year general business experience preferably with banking * Excellent communication, organization and analytical skills a must * PC proficiency required, along with the ability to function under very tight time constraints with few to no errors * 10-key and typing skills mandatory * Must be detail oriented EOE Westamerica Bank's Privacy Policy may be found at: ********************************* Salary Description $16.90 - $18.98
    $35k-42k yearly est. 60d+ ago
  • Doc Specialist - PI

    Toyota Sunnyvale 4.4company rating

    Loan servicing specialist job in Sunnyvale, CA

    performs the support for the sales team and prints DMV and bank documents. Duties and Responsibilities: Assisting the sales managers with the following * Maintains confidentiality of customer information. * Verifying the data in the system * Organizing all documents neatly and accordingly in each deal jacket * Assisting sales managers with collecting money at the time of transaction * Providing the sales managers with documents for customer's * Verifying and checking the accuracy of all signatures * Providing the Business office with digital uploads * Login and track deals in the trip pad. * Maintaining a clean and neat workspace * Providing well thought out note for each deal in our system and the physical jacket itself. * Communicating with one another about any issues about a deal * Engaging in any/ all activities with sales * Responsible for all paperwork involved with the sale of the vehicle, including obtaining customer signatures and securing payoff and insurance information. * Other tasks to help our Sales Department Requirements Qualifications: * Must know how to navigate through Microsoft. * Must be able to navigate through computer software. * Good attitude and sportsmanship * Some customer service experience * Maintains a professional appearance. * Ability to read, analyze and interpret the most complex documents. Working Conditions: * Must be able to perform under some stances of pressure. * Must be able to multitask while printing documents. * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
    $43k-58k yearly est. 60d+ ago
  • Mitigation Specialist

    Stand Insurance

    Loan servicing specialist job in San Francisco, CA

    About Stand Stand is a new technology and insurance company revolutionizing how society assesses, mitigates, and adapts to climate risks. Our leadership team has extensive experience in insurance, technology, and climate science: building billions in market value at prior ventures. At Stand, we are rethinking how insurance enables proactive, science-driven resilience. Existing insurance models often rely on broad exclusions, leaving homeowners without options. At Stand, we leverage advanced deterministic models and cutting-edge analytics to provide personalized risk assessments-helping homeowners secure coverage and take proactive steps toward resilience. This is an onsite job in SF, w 1-day a week wfh flexibility on Tues, Wed, or Thur. Role Summary: As a Mitigation Specialist, you are a trusted protection advocate for Stand's customers. You help homeowners and brokers understand how to meaningfully protect homes by guiding them through Stand's mitigation process-from early discovery conversations through work execution after a policy begins. This includes hardening homes and landscapes against wildfire, water leaks, and other risks. You translate complex risk, mitigation, and underwriting inputs into clear, practical next steps, helping customers understand not only what needs to be done, but why it matters for the long-term safety and resilience of their home. The role sits at the intersection of customer experience, risk, and sales, and plays a critical part in shaping how customers perceive value, urgency, and protection. Your Responsibilities Will Include: Acting as a primary mitigation guide for homeowners and brokers, supporting them from initial discovery through mitigation execution Translating complex risk, underwriting, and mitigation inputs into clear, actionable recommendations Helping customers understand tradeoffs, priorities, and timelines while reframing mitigation from a requirement into a compelling protection opportunity Working directly with sophisticated homeowners and senior brokers, often in high-stakes or time-sensitive situations Maintaining exceptional attention to detail across multiple active workflows, ensuring clear handoffs and strong follow-through Partnering closely with Construction Solutions, Underwriting, and Risk Management teams to keep mitigation work moving smoothly Preventing confusion or drop-off by proactively identifying gaps, risks, or delays in the mitigation process Helping turn evolving mitigation workflows into a clear, repeatable customer experience that can scale What We Are Looking For: A customer-focused professional who builds trust through clarity, judgment, and calm communication Someone comfortable guiding customers from uncertainty to action, especially around non-obvious or long-term value A strong owner who takes initiative, anticipates needs, and moves work forward without waiting for perfect direction A clear communicator who can explain technical or complex concepts in plain English A detail-oriented operator who reliably manages multiple concurrent workflows A consultative mindset with the ability to influence outcomes without pressure or hard selling Qualifications Must-Haves: Proven experience in a customer-facing, consultative role requiring trust, clarity, and sound judgment Demonstrated experience working with senior, high-expectation, or high-net-worth clients Strong attention to detail with consistent follow-through across multiple workflows Ability to translate complex or technical information into clear, practical guidance Comfort influencing decisions and driving action around long-term or preventative value Excellent written and verbal communication skills High ownership mindset with a track record of accountability and follow-through Nice-to-Haves: Experience in insurance, underwriting support, risk, real estate, construction, or another regulated industry Familiarity with home construction, inspections, defensible space, or mitigation concepts Experience interpreting reports, assessments, or technical documentation and translating them into action Background working with brokers, advisors, or other professional intermediaries Experience helping teams evolve ad hoc processes into cleaner, repeatable workflows Compensation: The annual base salary range for full-time employees in this position is $125,000 to $150,000 + meaningful Equity Grant. Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additional Benefits: Comprehensive benefits including above-market Health, Dental, Vision Weekly lunch stipend Flexible time off 401k plan
    $42k-52k yearly est. Auto-Apply 20d ago
  • Doc Specialist - PI

    Price Family Dealerships

    Loan servicing specialist job in Sunnyvale, CA

    Requirements Qualifications: Must know how to navigate through Microsoft. Must be able to navigate through computer software. Good attitude and sportsmanship Some customer service experience Maintains a professional appearance. Ability to read, analyze and interpret the most complex documents. Working Conditions: Must be able to perform under some stances of pressure. Must be able to multitask while printing documents. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Salary/Pay: $17.75 - $20.00/Hour Salary Description 17.75-20 an hour
    $17.8-20 hourly 60d+ ago
  • Doc Specialist - PI

    Toyota Marin 3.7company rating

    Loan servicing specialist job in San Rafael, CA

    performs the support for the sales team and prints DMV and bank documents. Duties and Responsibilities: * Assisting the sales managers with the following * Providing the sales managers with documents for customer's * Assisting sales managers with collecting money at the time of transaction * Verifying the data that is in the system * Verifying and checking the accuracy of all signatures * Organizing all documents neatly and accordingly in each deal jacket * Maintaining a clean and neat workspace * Providing well thought out note for each deal in our system and the physical jacket itself * Communicating with one another about any issues about a deal * Engaging in any/ all activities with sales * Providing the Business office with digital uploads * Login and track deals in the trip pad. * Other tasks as assigned. * Maintains confidentiality of customer information. * Responsible for all paperwork involved with the sale of the vehicle, including obtaining customer signatures and securing payoff and insurance information. Requirements Qualifications: * Must know how to navigate through Google Drive * Must be able to navigate through computer software * Good attitude and sportsmanship * Some sort of customer service experience * Maintains a professional appearance. * Ability to read, analyze and interpret the most complex documents. Working Conditions: * Must be able to work under some stances of pressure * Must be able to multitask with talking to a sales manager and printing documents * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Salary / Pay: $20.00/Hour
    $20 hourly 60d+ ago
  • Bilingual Loan Specialist

    Regional Finance 4.1company rating

    Loan servicing specialist job in Campbell, CA

    Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button! Job Intro The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for! Why work at Regional? Regional offers competitive pay! We do our best to show that we value our team members! You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work? You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers! All full-time team members have access to our medical, dental, vision and 401(k) benefits! Pays an average of $41,000, this amount can vary based on your location and cost of living adjustments! Duties and responsibilities Provide exceptional service to all customers. Process credit loan applications and use product knowledge to present loan solutions to current and potential customers. Maintain office cash with accuracy and proper security. Grow account volume through good judgment and effective customer solicitations in the branch and by telephone. Minimize delinquent debt through calling customers and collecting on past-due accounts. Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy. Transport money and deposits to and from bank. Other duties as assigned by leadership. Minimum Qualifications High School Diploma or Equivalent. Prior customer service experience in either a sales/retail environment or cash management environment. Must pass drug screen, criminal and credit background checks. Valid Driver's License and access to a dependable automobile with liability insurance coverage. Bilingual English/Spanish Critical Competencies Demonstrated passion for customer service. Excellent written and verbal communication skills. Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. Thrives in a pay for performance atmosphere. Proven ability to multi-task. High degree of integrity. Sales mentality. Adaptable to an ever-changing environment. Average pay range: $23-$26 Pay range only applies to California residents. Working conditions This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: ************************************************************************************************** Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
    $23-26 hourly Auto-Apply 9d ago
  • Doc Specialist - PI

    Toyota Walnut Creek

    Loan servicing specialist job in Walnut Creek, CA

    We are a Price-Simms Family owned business that provides a family owned and team oriented work environment. We are looking for super motivated people highly focused on customer satisfaction and working as a team player. Document Specialist. Position Purpose: This position performs the support for the sales team and prints DMV and bank documents. Duties and Responsibilities: * preparing paperwork for new/used vehicle sales * checking accuracy of all data / signatures throughout the transaction * calculating commissions * preparing loan funding paperwork * Assisting sales managers with collecting money at the time of transaction * Maintaining confidentiality of customer information * Responsible for all paperwork involved with the sale of the vehicle, including obtaining customer signatures and securing payoff and insurance information Requirements: * must be extremely detail oriented and focused * must be comfortable in fast-pace environment * flexible schedule / weekend availability is a must / occasional late hours (9-9:30 pm 2-3 days/week) Job Type: Full-time only $22 / hr Requirements Qualifications: * Must be able to navigate through computer software * Good attitude and sportsmanship * Some sort of customer service experience * Must know how to navigate through Google Drive * Maintains a professional appearance. * Ability to read, analyze and interpret the most complex documents. Working Conditions: * Must be able to work under some stances of pressure * Must be able to multitask with talking to a sales manager and printing documents * Weekend availability is a must / occasional late hours (9-9:30 pm 2-3 days/week)
    $22 hourly 60d+ ago
  • Loan Processor Utility - Charge Off Support

    Westamerica Ban 3.6company rating

    Loan servicing specialist job in Fairfield, CA

    Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. Performs daily charge-off support functions. Responds to service requests, handle phone call inquiries, calculates loan payments and balances, perform job related administrative functions, assists with special projects and performs additional job related duties as required. Must possess strong interpersonal, organizational, customer service and analytical skills. Can work independently with limited supervision. Ability to thrive in an intense working environment and meet productivity deadlines. Proven decision-making skills required. Good verbal and written communication skills a must. Provide support for banks Consumer and Commercial Loan Adjustment Departments Proficient with MS Access, Excel & Word Answer phone calls/emails from Officers regarding charge off related items Applying payments to each bank correct General Ledger Accounts Processing Charge-offs (C/O) and Recoveries within deadline Processing special C/O requests: Contra Reversal, OREO Prepare Projection Report for distribution to LAD Manager as assigned Verification of Lien Release, Reconveyance, UCC Termination, Assignment of Life Insurance requests Prepare & distribute Storage Labels for both LAD offices, data input to corresponding database Prepare & Pay Repo Invoices Liaison between internal/external auditors Research information within bank systems and files Daily balancing to specific GL's Preparing Fee Worksheets and Transfers Scanning Month end Board Reports, OREO certifications Monthly Balance Offs Notary, is a plus Requirements Solid computer skills with experience working with different system applications including Microsoft Word and Excel. Comfort and confidence in working directly with senior banking staff. Excellent verbal and written communication including spelling and grammar. PC and typing proficiency, organizational and analytical skills. EOE Westamerica Bank's Privacy Policy may be found at: ********************************* Salary Description $16.50 - $20.77
    $35k-42k yearly est. 60d+ ago
  • Doc Specialist - PI

    Toyota Marin 3.7company rating

    Loan servicing specialist job in San Rafael, CA

    performs the support for the sales team and prints DMV and bank documents. Duties and Responsibilities: Assisting the sales managers with the following Providing the sales managers with documents for customer's Assisting sales managers with collecting money at the time of transaction Verifying the data that is in the system Verifying and checking the accuracy of all signatures Organizing all documents neatly and accordingly in each deal jacket Maintaining a clean and neat workspace Providing well thought out note for each deal in our system and the physical jacket itself Communicating with one another about any issues about a deal Engaging in any/ all activities with sales Providing the Business office with digital uploads Login and track deals in the trip pad. Other tasks as assigned. Maintains confidentiality of customer information. Responsible for all paperwork involved with the sale of the vehicle, including obtaining customer signatures and securing payoff and insurance information. Requirements Qualifications: Must know how to navigate through Google Drive Must be able to navigate through computer software Good attitude and sportsmanship Some sort of customer service experience Maintains a professional appearance. Ability to read, analyze and interpret the most complex documents. Working Conditions: Must be able to work under some stances of pressure Must be able to multitask with talking to a sales manager and printing documents The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Salary / Pay: $20.00/Hour
    $20 hourly 60d+ ago
  • Loan Processor - Boarding

    Westamerica Ban 3.6company rating

    Loan servicing specialist job in Fairfield, CA

    Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. Weekly Working Hours: 40 Responsible in the processing of all consumer loan payments and payoffs for active and charged off loans and lines. Responds to service requests. Calculates interest, loan payments, and balances. Handle the phone call inquiries in regard to consumer loan payments. Prepare histories for consumer loans. Consumer Boarding: Performs boarding (data entry) functions for Consumer loans (Indirect and Direct). Responds to service requests, handle phone call inquiries, calculates interest, loan payments and balances, review billing statements and does account research. Assists with special projects and performs additional job-related duties as required. Commercial Boarding: Performs boarding and maintenance functions for Commercial loans. Primary responsibility is the preparation, boarding and maintenance of all commercial and special handling loans. Monitoring and maintenance for all special handling designated loans. Responds to service requests, handle phone call inquiries, and does account research. Assists with special projects and performs additional job-related duties as required. Requirements One-year general business experience preferably with banking. Excellent communication, organization and analytical skills a must. PC proficiency required, along with the ability to function under very tight time constraints with few to no errors. 10-key and typing skills mandatory. Must be detailed oriented. Requirements EOE Westamerica Bank's Privacy Policy may be found at: ********************************* Salary Description $16.50 - $18.98
    $35k-42k yearly est. 60d+ ago

Learn more about loan servicing specialist jobs

How much does a loan servicing specialist earn in Concord, CA?

The average loan servicing specialist in Concord, CA earns between $25,000 and $178,000 annually. This compares to the national average loan servicing specialist range of $28,000 to $153,000.

Average loan servicing specialist salary in Concord, CA

$67,000

What are the biggest employers of Loan Servicing Specialists in Concord, CA?

The biggest employers of Loan Servicing Specialists in Concord, CA are:
  1. United Bank
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