Loan servicing specialist jobs in Franklin, TN

About the Company We are the Human Standard in Global Logistics. Founded in 1999, with a singular idea: to bring integrity and honor to the freight forwarding market. Today, we are a leader in global logistics and got here because we have stayed true to our core values. About the Role The CHB Coordinator handles and arranges the customs clearance in all USA ports for all inbound goods for various import customers. The ideal candidate will be able to handle logistics flow from origin to final delivery to ensure maximum efficiency. This position requires working knowledge of customs regulations and compliance documentation. To succeed in this role, you should have organizational skills, attention to detail, and effective communication abilities. A customer-focused approach is an essential job function. Responsibilities Proficient in using import management software or systems. Provide import estimates and information regarding entries into the United States (via air, ocean, and truck). Provide customer service to internal departments and overseas affiliates/clients. Communications with customers, US Customs, PGA, truckers, steamship lines, airlines, freight forwarders, reading and answering all emails and phone calls or any other entity/request pertaining to the entry that may arise. File ISFs on a daily basis as received. Classify all entries, resolve customs problems, and Data entry. Ability to navigate through the various ocean carrier websites to track and trace shipments. Handle all post-entry amendments and internal audits of all entries that have been entered. Assist the CHB manager with projects as requested. Maintain communication with all customers ensuring all needs are covered. Other duties as assigned. Qualifications Ocean import/export experience required. Education: High school diploma required; associate or bachelor's degree in international business, logistics, or a related field is preferred. Experience: 1-3 years in customs brokerage, freight forwarding, or international logistics. Required Skills Organizational skills. Attention to detail. Effective communication abilities. Customer-focused approach. Preferred Skills Experience with import management software. Knowledge of customs regulations and compliance documentation. Pay range and compensation package Company-paid benefits available: Dental insurance Short-term and long-term disability 50,000 Group Term Life insurance policy (7) Paid holidays and (15) days PTO per calendar year 401(k) Retirement plan with employer matching. Employees are 100% vested at enrollment. Additional Benefits available for purchase: Blue Cross Blue Shield plan for employee and dependents Vision insurance Critical illness Accident Additional voluntary term life insurance.

Job Description EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Implements corporate policies and procedures designed to produce profitable first mortgage loans in the retail market served, in order to meet the strategic and financial goals of the Bank. Essential Functions Include: Establish loan production sales goals with the Mortgage Division Manager Actively sell, refer, deliver and promote mortgage loans Provide loan disclosure forms to applicants within regulatory guidelines Maintain a thorough knowledge of all mortgage loan programs offered and a working knowledge of competitive products and services Maintains a working knowledge of loan origination systems and procedures Serve as a liaison for ARM production for assigned Certified ARM Originators Position Requirements Include: College Degree Preferred Minimum of 3 years mortgage lending experience Must be compliant with Loan Officer Qualification Requirements of the SAFE Mortgage Licensing Act and Regulation Z. Compliance includes a review of the candidate's financial responsibility, character, and general fitness prior to placement in the role and within 30 days of employment compliance with NMLS registration and corresponding background check requirements. Position Standards: Submits thorough loan applications with all applicable disclosures Communicates documentation requirements to borrows Generates sufficient loan volume to meet goals. Minimum annual goal of $10 million in originations is required Critical Skills: Good sales techniques Strong attention to detail Good problem solving skills Excellent communication skills

Liberty Federal Credit Union, a full-service credit union, is currently seeking a Mortgage Loan Processing Assistant for our Liberty Station branch. The successful candidate have previous experience in the mortgage industry. If you are interested in this position, please click Apply. Duties and responsibilities include but are not limited to the following: Scrub files after application is taken Review support documents prior to efolder upload (credit reports, bank statements, paystubs, 401k statements, appraisals, etc.) Upload disclosures Send welcome letter to borrower (request additional information and/or collect all documents for loan processing) Maintain file status and communication between loan officer/realtor/borrowers Order HOI, VOD and VOEs Work with processing to address any file issues and to help clear conditions Submit loans for re-score of credit Provide exceptional service Manage pipeline and closing dates, ensuring the buyer, seller and agent all agree, HUD sent 48 hours prior, and buyer is aware that Certified Funds are required to close Provide administrative support to branch. Duties include clerical, reception and project-based work Skills Required: High School Diploma Project a professional company image in person, over the phone and in written communications Attention to detail and accuracy Ability to multi-task At least 1+ year(s) mortgage industry experience and a working knowledge of the industry Reporting Relationships: This staff position reports to the Branch Manager and the Processing Manager. There are no reports to this position. Position may also be responsible for: Answering phone and greeting clients in front lobby Coordinate maintenance and delivery of office equipment Ensure sales office is neat, clean and equipped with the required supplies Follow up on pre-approval letters Written communications and follow up, such as anniversary, birthday and thank you cards Make appointments for office schedule, plan and attend functions with Loan Officers for relationship and marketing purposes Liberty Federal Credit Union is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.

The Builder Loan Consultant cultivates loan referrals through the builder. They examine, evaluate, and document customer applications for credit approval on real estate loans and maintains the operational standards set forth by the builder. Responsibilities: Engage in managing the loan pipeline with all team members to meet company efficiency standards Meet with borrowers to determine best loan program for individual needs after analyzing income, assets, credit, and property Collect all required documentation from borrowers and converts to paperless documents Prepare and submit loan submission sheet to set up Read and understand rate sheets, product codes, loan level price adjustments to calculate rates and fees Negotiate and confirm rates, fees, and lock terms with customer Lock loans in the system with agreed upon terms and manage locked pipeline through the funding Communicate regularly with borrowers to meet desired expectations Communicate positively and professionally with operations staff throughout the process of the loan to ensure a smooth closing Maintain minimum productivity goals Requirements: NMLS loan originator license required 1-3 years of Loan Origination experience required Experience originating purchase loans required Builder experience strongly preferred High school diploma or general education degree (GED) required Why work for #teamloan Depot: Aggressive compensation package based on experience and skillset. Inclusive, diverse and collaborative culture where people from all backgrounds can thrive Work with other passionate, purposeful and customer-centric people Extensive internal growth and professional development opportunities including tuition reimbursement Comprehensive benefits package including Medical/Dental/Vision Wellness program to support both mental and physical health Generous paid time off for both exempt and non-exempt positions About loan Depot: loan Depot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loan Depot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, loan Depot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loan Depot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts. We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Company / Location Information We are one of the world's leading manufacturers of water heating and water treatment technologies in the world. We are a $3.5 billion company with 140+ years history and we employ more than 12,000 individuals globally who pride themselves on providing the world with innovative water technology. We are committed to Continuous Improvement, not just in our factories or processes, but in our people. Primary Function Set up Operator will initiate operations in accordance with customer requirements and monitor performance to optimize production processes. Operator will be expected to learn multiple setup positions to help support the department while others are out and the cross-training program Responsibilities Employee must have good job performance and attendance. Must be a self-starter, well organized, able to work both independently and as a team member, possess excellent communication and interpersonal skills. Responsible for all aspects of safety, quality, production and preventative maintenance in their area of responsibility. Must be able to read and work from a production schedule. Must be able to read blueprints. Will be required to participate in continued education and training sessions, as job requires. Set up equipment and train operators in the correct set up and operation of said equipment. Must be able to comprehend schedule and required outputs for day production activities, including working with key members of other functional areas. Must possess and represent the organization with strong leadership, communication and teambuilding skills. Become familiar with APCOM's product specifications and the quality standards, including assisting in the development and upkeep of operating procedures for process and equipment. Comply with all the safety, quality, and procedure requirements as noted in the applicable Work Instructions. Must be capable of understanding and practicing the safety requirements of equipment and assuming the safety of self and others around the equipment. Will be able to use APCOM's computer system to obtain necessary production information. Will be responsible for troubleshooting minor problems associated with all machines. Must be capable of walking/standing/sitting for entire shift. Must be able to lift up to 50 pounds at a time. Other duties as assigned Role Specific Responsibilities Qualifications Vocational/Technical certification preferred. Education High School Diploma or GEDYears of Experience Minimum of 1 year related work experience Physical Requirements Prolonged periods of sitting/standing and frequent bending and reaching. The employee must frequently lift and/or move up to 50 pounds, occasionally lift and/or move up to 100 pounds, and with assistance We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

Our client is looking for a Loan Processor II to join their team. This position will be working for a reputable bank in the Franklin, Tennessee area. Looking for someone that has worked with commercial loans. Job Description This job will be responsible for; -Reviewing and preparing loan packages and documentation following underwriting guidelines, policies and compliance guidelines. -Performing dual control by checking the bank's servicing system and new loan maintenance reports to confirm information on the system, represents the signed documents and accurate loan data. -Processes payments, draws, loan funding, construction draws, wires -Prepares loan documentation file and credit files -Files and scans documents to appropriate loan/credit files -Ensures all title issues are met and that the loan is properly recorded Qualifications In order to perform this job successfully, an individual must be able to perform the job responsibilities. The ability to interact well with other and work in a team environment is a must as well as establishing goals and work priorities. Additional Information Contact Mallorie Godwin for immediate consideration: ************

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Perform complex data and document validation. - Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.). - Handle more complex calls, emails, or chat sessions. - Complete appraisal eligibility tasks. - Evaluate loan applications for compliance with product guidelines. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Associate's degree or equivalent work experience. - Proficiency in Microsoft Office. - Financial Services and, if possible, mortgage industry experience preferred. - General understanding of applicable Federal, State, and Local Regulations. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141859 ### Place of Work On-site ### Requisition ID 141859 ### Application Email ****************************

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Southern Finance, Heights Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! * Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. * Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. * Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. * Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. * Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. * Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. * Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. * Sales Mindset: Confidence in promoting products and services that meet customer needs. * Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. * Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. * Adaptability: Willingness to learn new systems and processes in a dynamic environment. * Team Player: A collaborative spirit with a desire to contribute to team success. * Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. * Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 604 Ogden Street, Ste 102 Somerset KY 42501 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $15.25-$21.75 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

ARE WE THE COMPANY FOR YOU? Are you looking for a position that you can really enjoy? Cornerstone Financial Credit Union is truly a positive and fun place to work! Our employees love working together as a team, learning new things, and helping others! We value our employees and provide excellent benefits and the opportunity to grow in a professional business environment. We are looking for a full time Consumer Loan Processor to join our growing team! This position is located at our Hendersonville location. ABOUT CORNERSTONE FINANCIAL CREDIT UNION: Cornerstone Financial Credit Union currently has seven locations that surround the Nashville area. These locations serve over 45,000 members. Founded in 1955, Cornerstone Financial Credit Union is guided by the philosophy of people helping people. At Cornerstone, we not only offer the most competitive rates possible, but also provide exceptional service to our members and their families. We are Not for profit, Not for Charity, but for Service. IS THIS POSITION FOR YOU? We are looking for someone who is engaging and energetic to provide exceptional service to the members at Cornerstone Financial Credit Union. As a Branch Loan Processor, you will provide quality service to our members by assisting them with loan applications, including interviewing, processing, and disbursing of funds. This position also assists with processing transactions accurately in accordance with established policies and procedures and educates about our products and services. This position is the "frontline" of the credit union and is a key role in achieving our member satisfaction. DUTIES AND RESPONSIBILITIES: Stays informed and knowledgeable of all credit union rates, fees, products, and promotions to assist the members with financial needs. Actively cross-sells products and services. Provides information to members concerning different types of consumer loans, credit cards, terms, interest rates, and documentation needed for the loan. Completes teller transactions and works teller line as needed daily. Conduct financial planning discussions to uncover needs and make adequate recommendations by offering appropriate products, services, and guidance to achieve their personal financial goals. Educates members on technology and digital solutions offered by Cornerstone FCU. Actively refer members to Mortgages, Investments, and other solutions offered by Cornerstone FCU. Processes loan applications in person, by phone, by mail, and through online channels. Evaluates applications for all required information, informing the applicant of any additional documentation needed. Audits and scans loan documents. Cross-sells and promotes CFCU financial services including payment protection, gap, and warranty options. Completes all required Department of Motor Vehicle and Secretary of State documents, including securing/filing liens and titles. Monitors loan queue and stays in communication with Centralized Lending for loans in progress. Processes member transactions, including, but not limited to, deposits, loan payments, cashier's checks, transfers, check cashing, withdrawals, and bank-to-bank wires each day during assigned time slot or as needed. Proofs, examines and verifies documents for endorsements and negotiability to ensure safe practices are followed. Detects and resolves discrepancies. Is alert and aware to help prevent fraudulent activity or errors that would result in a loss to the credit union. Opens and closes accounts, creates debit cards, and orders checks. Completes various forms associated with account ownership and member authorizations. Stays informed and knowledgeable about IRA and Business Accounts and assists members with opening these types of accounts. Balances daily transactions and verifies cash and check totals. Investigates and resolve out-of-balance conditions. Purchases and sells funds to the vault as needed to keep cash drawer at required levels. Understands and adheres to all applicable banking regulations and CFCU policies and procedures. Responds to member questions and direct them to other staff as needed. Attends required training and department meetings as directed by the Branch Manager and Training Manager. Keeps work area clean, secure, and well-maintained. Ensures all required documents are imaged. Ensures confidentially of all sensitive information including members' data. Abides by all security and robbery procedures. Assists with training other staff members as assigned. Performs other duties as requested. JOB SPECIFICATIONS: Education High school diploma or equivalent is required. Some college or specialized financial services training is preferred. Experience One year in the financial service industry and/or lending experience. A minimum of one year of customer service and/or sales experience with cash handling is required. Lending experience is desired. Physical, mental and visual requirements The duties of this job are varied and are primarily designed to accommodate members. To efficiently meet the service needs of members, the job often requires the ability to alternate between standing, sitting and walking. Many of the duties are performed with a personal computer and require manual dexterity and accurate visual observation. Manual dexterity is also needed to quickly and accurately handle cash and essential documents. Excellent verbal and audio communication skills are needed to serve the members. The volume and nature of the duties of this job require the physical and mental stamina to withstand occasional periods of high stress. Personal qualifications This is a highly visible, public contact position. A "people-oriented" personality, with a professional, caring, friendly, and sincere attitude is required. Company loyalty, a positive attitude, and dependability should be demonstrated in this position. Must be able to function as a team player and cooperate with co-workers, members, and business associates.

JobID: 210690591 JobSchedule: Full time JobShift: Night : Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a creative and dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist IV within JPMorganChase, you will play a pivotal role in managing customer accounts, handling inquiries, and maintaining transactions. Your expertise in a variety of work processes will be crucial in solving non-routine, yet not overly complex problems, often improving on existing procedures. You will be expected to coach and mentor junior roles, fostering a collaborative team environment. Your ability to understand and apply artificial intelligence and automation technologies will be key in optimizing our transaction processes. With a developing understanding of market products, you will be able to navigate the industry practices and regulations, ensuring the smooth operation of our transaction management. Job responsibilities * Process, clear, and service transactions, adhering to established procedures and ensuring high-quality standards, including the extraction and verification of checks and remittances. * Utilize knowledge of artificial intelligence and automation technologies to optimize transaction processes and enhance customer experience. * Assist in resolving non-routine transactional issues by leveraging advanced knowledge of policies and procedures, and interfacing with other departments to research and resolve inquiries. * Contribute to team development by providing coaching and mentoring to junior roles, fostering a collaborative and inclusive environment. * Maintain up-to-date knowledge of market products, industry practices, and regulations to ensure smooth operation of transaction management. Required qualifications, capabilities, and skills * Baseline knowledge or equivalent expertise in transaction management, with a focus on processing, clearing, servicing, and settling transactions. * Demonstrated ability to apply artificial intelligence and automation technologies in a transactional environment. * Strong communication skills and experience in conflict management as well as coaching and mentoring, with a focus on developing junior roles within a team. * Developing proficiency in understanding and navigating market products, industry practices, and regulations. * Demonstrated ability to handle non-routine transactional issues, leveraging policies and procedures to devise solutions. * High school diploma or GED required. * Physical requirements: sitting up to 95% of the time, standing up to 10% of the time, lifting up to 5% of the time and up to 50 pounds, walking up to 10% of the time. Work Schedule: Sunday - Thursday, 10:00pm - 6:30am Shift differential: 15% This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change. A Government Security Clearance may be required for this position. This includes, but is not limited to: * Fingerprints * Credit Check * Employment History * Tax Filing History (possibly) * References (possibly) * Proof of U.S. Legal Permanent Residence

The Builder Loan Consultant cultivates loan referrals through the builder. They examine, evaluate, and document customer applications for credit approval on real estate loans and maintains the operational standards set forth by the builder. Responsibilities: * Engage in managing the loan pipeline with all team members to meet company efficiency standards * Meet with borrowers to determine best loan program for individual needs after analyzing income, assets, credit, and property * Collect all required documentation from borrowers and converts to paperless documents * Prepare and submit loan submission sheet to set up * Read and understand rate sheets, product codes, loan level price adjustments to calculate rates and fees * Negotiate and confirm rates, fees, and lock terms with customer * Lock loans in the system with agreed upon terms and manage locked pipeline through the funding * Communicate regularly with borrowers to meet desired expectations * Communicate positively and professionally with operations staff throughout the process of the loan to ensure a smooth closing * Maintain minimum productivity goals Requirements: * NMLS loan originator license required * 1-3 years of Loan Origination experience required * Experience originating purchase loans required * Builder experience strongly preferred * High school diploma or general education degree (GED) required Why work for #teamloan Depot: * Aggressive compensation package based on experience and skillset. * Inclusive, diverse and collaborative culture where people from all backgrounds can thrive * Work with other passionate, purposeful and customer-centric people * Extensive internal growth and professional development opportunities including tuition reimbursement * Comprehensive benefits package including Medical/Dental/Vision * Wellness program to support both mental and physical health * Generous paid time off for both exempt and non-exempt positions About loan Depot: loan Depot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loan Depot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, loan Depot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loan Depot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts. We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Commercial Loan Closing Specialist assists in the preparation of loan documents associated with commercial closings and facilitates closings through the Commercial Banking Associates, Commercial Relationship Managers, and Attorneys. This position supports critical policy and procedures as well as federal and state regulations to ensure an efficient documentation practice, loan document review system, and other critical risk management activities needed to minimize credit, documentation, and operational risks in commercial lending. Key Responsibilities / Essential Functions * Prepares complete and accurate loan documentation packages for new commercial loans, modifications, renewals, and extensions, and includes final closing instructions. * Orders Flood Certifications, prepares UCC financing statements, reviews UCC search records, and verifies wiring instructions and funding details. * Reviews credit approval packages which include pricing and financial reporting requirements, and collateral and environmental due diligence requirements necessary to document the loan. * Reviews and verifies customer identification documents in accordance with the US Patriot Act and the due diligence policy. * Ensures compliance with HMDA/CRA eligibility requirements and FEMA regulations. * Reviews preliminary closing documents including hazard, liability, builder's risk, flood insurance policies, Title Commitments, Closing Protection Letters, Settlement Statements, and funding due diligence. * Coordinates the return of all executed document packages and necessary supporting documents to Loan Operations for booking. * Maintain confidentiality and security of sensitive information. Job Requirements Education: * High school diploma or equivalent Required: * 3+ years of experience in preparing and reviewing commercial loan documents and/or paralegal experience tied to commercial loan closings required. * Knowledge of basic legal concepts including real estate transactions. * Knowledge of commercial loan products and services. * Well-developed written and verbal business communication. * Proficient administrative and organizational skills. * Self-motivated with attention to detail. * Ability to prioritize duties and work independently. * Ability to meet designated deadlines while remaining flexible to changing assignments. * Proficient in Microsoft Office products. Preferred: * College degree in business or related field. * Experience with LaserPro. About HomeTrust Bank HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, and Tennessee. Learn more at ************ Apply today to take your first steps towards joining this talented population of employees within a growing organization. Work Environment, Physical Requirements The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees. * This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. * Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. * Physical activity requiring reaching, sifting, lifting up to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required. * The employee will frequently communicate and must be able to exchange accurate information with others. * The employee may need to move around their office to attend meetings and to access files, machinery or other job-related tools. DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.

IND2 #LI-Onsite #R80

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. Sales Mindset: Confidence in promoting products and services that meet customer needs. Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. Adaptability: Willingness to learn new systems and processes in a dynamic environment. Team Player: A collaborative spirit with a desire to contribute to team success. Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 1550 Opelika Rd, Ste 34, Auburn, AL 36830 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $15.25 - $21.75 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

Residential Construction Loan Specialist Are you ready to join a team that is committed to hardworking Kentuckians? If so, Abound Credit Union might be the place for you! We are driven by our selfless dedication to members and community. We create a connected , learning-driven , and fun environment that fuels our passion to inspire financial wellness. We do that by sharing our knowledge, strength, and accessibility to provide market-leading value that makes more possible for our members. Here at Abound Credit Union, culture is a big deal. We roll up our sleeves each day to make this an awesome place to work. We want to bring great things to our communities, be awesome to each other, ready for whatever comes our way, and are hungry to learn and grow as people and professionals. Our best is built from the inside out. As Residential Construction Loan Specialist at Abound Credit Union, you will be engaged in a rewarding and challenging environment to manage multiple aspects of the credit union's construction lending program. What You'll Do: Loan Pipeline Maintenance - Maintain an updated pipeline report of Construction loans, review daily to ensure loans are moving forward in a timely manner and provide updates to loan officers and escalates to management as needed. Reporting - Provide monthly reporting to management on in progress construction loans, total outstanding balances and undisbursed loan commitments to ensure complete visibility around projects staying on track and on budget. Builder Management - Coordinate the initial builder approval, if needed, and submit approval requests to the Manager - Mortgage Processing and Closing. This includes working with Abound loan officers, managers and builders to collect all required due diligence information, managing builder communications prior to and during the loan closing and construction phase. Draw Request and Maintenance - Provide administrative support for members and their builders during the construction phase of the loan. This includes handling draw requests, coordinating inspections and title updates as needed, disbursing and distributing funds as outlined in the builder contract and monitoring project progress to ensure completion of the build and the project is on budget. Conversion to Permanent Financing - As homes are completed, the Construction Specialist will be responsible for ensuring members have a certificate of occupancy and collecting final builder affidavits ensuring clear title. As homes are completed, coordinate with members to execute final documentation, collect any funds due, ensure notary as needed to convert loan to permanent financing. Update FICS Mortgage Servicing system to ensure the permanent loan documentation and servicing system parameters are in sync. Transition loan to Mortgage Post Closing for final review. Compliance Support - Performs manual HMDA review daily for denied, withdrawn and incomplete mortgage applications, to ensure accurate reporting and works directly with compliance area (weekly reports) to address LAR gaps. Clerical Support - Mail Adverse Action notices to members for mortgage applications each day. Order supplies and process incoming mail for mortgage department and other back-office lending areas. **Full job description will be provided if you are selected for an interview. What We Need: High School diploma or GED - minimum 2+ years financial industry experience. Ability to analyze member account information and identify Credit Union products and services of potential benefit to the member. Knowledge of loan procedures and products. Familiarity with Mortgage Loan Origination and ability to learn systems, platforms, and processes used in mortgage origination and processing. Ability to deal with members with tact and courtesy and maintain professional demeanor in all situations. Ability to operate a personal computer with a high level of proficiency in such software applications as word processing, spreadsheets, internet and email. Ability to operate a fax, calculator and copier. Self-motivated, enthusiastic, and aggressive with a willingness to support others within the Credit Union. Our Benefits: Great Salary Pension Health, Dental, Vision and Other Insurance Coverage Paid Personal Time Off Paid Holidays Life Insurance Short and Long-Term Disability 401(k) with matching funds Tuition Reimbursement HSA, FSA, and Dependent Care Spending Accounts Salary Info: $17.12 - $21.40 / hour

Ingram Content Group (ICG) is hiring Library Processor to contribute to our Library team in La Vergne, TN. Want to join a key team that helps the world read? At Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and warehouse facilities function at maximum efficiency. Safety is a core value in our distribution environment. We emphasize this through training, education and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can't wait to meet you! What You'll Do: Attaches spine labels to book or compact discs Sorts cards and labels Attaches Mylar/ Kapco covers to jackets Performs Stamping, Theft ID Performs Auditing Essential Knowledge, Skills and Abilities: Reading comprehension skills up to high school level Writing skills up to high school level Math skills - basic arithmetic, addition, subtraction Basic Computer Skills Attention to detail Ability to work safely and adhere to safety guidelines in a warehouse environment Ability to perform repetitive manual tasks Ability to work independently or collaborate in a group environment Ability to be flexible/multi-task based on workflow demands Ability to meet and maintain production standards Ability to maintain reasonably reliable attendance Ability to read, write, speak, hear, see, think, communicate, concentrate, learn, and work Essential Physical Demands: Ability to walk and stand during the assigned shift as needed Ability to lift in full range of motion up to 60lbs during the assigned shift - 10lbs or less continuously and 11-60lbs occasionally Ability to push/pull in a warehouse environment up to 70lbs force to push occasionally Ability to grip/grasp continuously during the assigned shift Ability to bend, squat/kneel, twist/turn, climb, crawl, reach above shoulder, and type/keyboard frequently during the assigned shift Ability to work designated shift including overtime as required, which could include time before or after the designated shift and/or weekends Exposure to wide range of temperatures Qualifications What You'll Need: 6 months work experience in at least one previous job 6 months work experience which included walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard Additional Information Why You'll Love Working for ICG: Casual dress code Convenient location Medical, Dental, Vision, Vacation available beginning Day One! Pay starts at $17.50/hr. plus a $2.00 Shift Differential Schedules: M-F 3:30 PM to 12 AM (Overtime as needed) The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, , Ingram Library Services LLC, and Tennessee Book Company LLC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose Experienced Mortgage Loan Specialist responsible for the full real estate loan process across all delivery channels. MLSs should have a solid understanding of the entire real estate loan cycle and servicing functions. Actively identifies, develops, and maintains a source of referrals from realtors, builders, Credit Union colleagues and the community for new mortgage lending opportunities. Duties Receive and assist in the completion of real estate loan applications, while serving as the primary point of contact for applicants during the origination process. Independently assess and underwrite real estate loan applications including but not limited to applicant(s) credit worthiness, ability to repay, collateral valuation, and organizational risk with the ability/authority to extend credit or deny for real estate loan products within assigned tiered approval lending limits. Communicate approval or denial decisions to members in a clear and professional manner. Evaluate and verify income documentation, including personal and business tax returns, to make informed approval or denial decisions. Counsel potential home buyers and existing homeowners, while taking complete and accurate real estate loan related applications and obtaining required documentation to facilitate initial loan approval with assistance when needed. Seek guidance for complex lending situations and approval authority from a Sr MLS or above. Proactively stay updated on market trends, interest rates, and changes in lending policies and regulations to provide members with accurate and timely information. Assist membership with servicing of existing mortgage and home equity loans. Collaborate with RELO VP/SVP on training and loan approvals. Follow up with prequalified applicants and on other leads in a timely and effective manner. Price and disclose loan applications by determining the interest rates and fees associated with a loan, based on factors such as borrower's creditworthiness, loan amount, term, and market conditions. Coordinate member engagement with the Real Estate Lending Processing Center within Loan Administration and assist members with real estate loan closings. Maintain a comprehensive knowledge of all real estate lending products, policies, procedures, and regulatory compliance. Educate members on available services and make referrals for other Credit Union products and services based on their needs. Ensure well documented, easy to review loan application history notes within the Loan Origination System. Work with Lending Contact Center to provide assistance with mortgage lending calls when needed. Support branch employees with all real estate related needs and ensuring employees have the information needed to be comfortable referring all potential applicants to discuss mortgage lending opportunities. Work various contact and follow-up reports to cultivate member engagement throughout the home buying process and make SECU their lender of choice. Assist as needed with community engagement by meeting with realtors and other third parties as well as attending community events to build and maintain mortgage loan volume. Work with lending contact center to provide assistance with mortgage lending calls when needed. Consumer unsecured lending as assigned. Answer phone and perform other clerical duties as needed. Complete additional tasks assigned by management. Requirements Must have high school diploma or GED equivalent. Preferred - bachelor's degree, or CCUE Certification, or Associate of Arts degree or Associate of Science degree via the North Carolina Community College Transfer Program (NC-CTP). Successful completion of Consumer Lending Program courses and subsequent exam is required before moving to this role. Additional Modules Required: Wires Credit Cards Estate Basics Financial Advisory Services (FAS) Overview Life Stages & Events Has demonstrated proficiency in all aspects of the Associate MLS role. Minimum of 2 years' mortgage lending experience strongly preferred. Minimum tier 2 lending limits assigned. Demonstrated proficiency at current lending approval authority. Must possess the highest level of integrity and objectivity. Must possess excellent communication skills, both verbal and written. Must be able to communicate with SECU personnel, VPs, SVPs, attorneys, members, appraisers, realtors, etc. Must have strong networking and relationship development skills. Meets compliance and regulatory standards. Makes lending decisions consistent with SECU loan policies. Has or is eligible to be registered as an active MLO with the NMLS. Must be organized and meticulous. Must be willing to engage in ongoing training and professional development. Must have basic computer skills with an ability to learn more complex software for processing of applications and completing loan servicing. Has completed all required quarterly training courses & other training assigned by management. Consistently demonstrates SECU's Core Values. Recommendation of VP/SVP and RELO VP/SVP required for advancement to this level. Must be able to speak and write English fluently. Must understand and be dedicated to the Credit Union philosophy and work ethic. Must adhere to the work schedule and attendance policies established by the Credit Union. Must complete the Credit Union's Core Module Program within 12 months of hire date as a condition of employment. Job Environment Office setting with physical proximity to other employees and members. Some background noise from other employees, copy machine, and telephone. Some local travel may be required. Physical Demands Must be able to comprehend and carry out job requirements. Job requires a substantial amount of sitting and computer usage. Use hands and fingers to press keys on a computer keyboard to enter or retrieve information. Use hands and fingers to press telephone keypad and lift telephone receiver. Answer and operate a telephone. Lift up to15 lbs. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

Job Details GOODLETTSVILLE, TN $16.00 - $18.00 HourlyDescription Join Our Award-Winning Team as a Collector in the Student Loan Department! Do you want to make a meaningful difference while working in an environment that values respect, teamwork, and work-life balance? Automated Collection Services, Inc. (ACSI) is looking for Collectors to join our Student Loan Department, where you'll help borrowers find solutions to repay their student loans while building a fulfilling career. Our Mission At ACSI, we are dedicated to continuous improvement for the benefit of our clients, employees, and community. We foster a culture that encourages fairness, friendliness, dignity, and respect in all our interactions. What You'll Do Guide borrowers through repayment options via inbound and outbound calls with professionalism and care. Provide education on student loan debt resolution while de-escalating stressful calls. Ensure compliance with federal and state laws, including the Fair Debt Collection Practices Act (FDCPA). Maintain accurate records of all interactions and conduct skip tracing when needed. Contribute to a collaborative team environment built on trust and mutual respect. Why Choose ACSI? Award-Winning Workplace: Recognized as one of The Tennessean's Top Workplaces (2014-2024) A Culture of Respect: Treating everyone with Fairness, Friendliness, Dignity, and Respect (FFDR) is at the heart of everything we do. Flexibility and Growth: Enjoy a hybrid work model after training, opportunities for advancement, and paid training to ensure your success. Newly Remodeled HQ: Work in a modern and welcoming corporate office located just outside Nashville. What We Offer Competitive Pay: $16.00 - $18.00/hour + Uncapped Bonus Potential Training Schedule: Onsite training Monday-Thursday (8:00 AM - 5:00 PM) and Friday (8:00 AM - 3:00 PM). Work-Life Balance: Flex Schedule (40 hours/wk) - One late night of your choice (7pm); close at 3:00pm on Friday Comprehensive Benefits: Medical, dental, and vision insurance. Paid time off (PTO) and 8 paid holidays. 401(k) eligibility after 90 days. Health savings account and additional insurance options (life, disability, critical illness, accident). Employee Perks: Paid training to set you up for success. Teledoc Qualifications What We're Looking For Education: High school diploma required. Experience: Call center or debt collection experience is preferred, but not required. Skills: Strong de-escalation and communication abilities. Knowledge of FDCPA and state laws is a plus. Proficiency in MS Office and multitasking. Attention to detail, organizational skills, and professionalism. Mindset: A commitment to treating borrowers and teammates with dignity and respect (FFDR).

South Central Bank, Inc. is seeking a qualified individual to fill the position of Loan Default & Mitigation Specialist based out of the Operations Center in Glasgow, KY. The position of Loan Default & Mitigation Specialist is responsible for monitoring loans through the delinquency to liquidation process. This area will control delinquency and foreclosure rates by complying with investors regulations/and loan policy to safeguard the loans assets of the organization. This area has extensive interaction with customers and investors. These are functions that the person filling the Default/Loss Mitigation Specialist position MUST be able to perform with or without reasonable accommodations. This list provides general outline of required functions but may not be an inclusive list. Loan Counseling will include contacting the customer and restoring the loan to current status. The individual will communicate with customers, manage delinquency ratios, communicate with investors, and perform forbearance/workouts to mitigate foreclosures. Loss Mitigation will mitigate loss to the servicer, investor, insurer, and customer in efforts to avoid home foreclosure. Default reporting includes reporting monthly delinquencies to investors and insurers. Handle phone contact with customers, securing and protecting collateral, insurance, foreclosures, Bankruptcy reporting/tracking. The following qualifications are preferred: High School Diploma/GED, or equivalent Excellent communication skills. Knowledge of fair debt collection regulation. Knowledge of investor and insurer requirements. Knowledge of the Bank's operating system. South Central Bank offers an excellent benefits package including medical, dental, vision and life insurance, paid vacation and holiday, 401K with company match and much more. All interested candidates must fill out an online application and submit a resume at **************************** EOE M/F/Vet/Disability