Loan servicing specialist jobs in Kansas City, MO - 51 jobs

Job Description The Loan Servicing Representative provides critical post-closing support for consumer, commercial, and real estate loans. This role ensures the accurate maintenance of loan records, timely processing of payments, and responsive service to customers and internal departments. Key Responsibilities: Initiate new loans, maintaining accurate loan account records, responding to internal and external inquiries regarding loan balances, payment histories, and payoff requests. As well as assisting with loan payoffs, lien releases, collateral tracking, and UCC filings. Qualifications: High school diploma or GED required. Strong attention to detail and organizational skills, excellent communication and customer service skills, proficiency in Microsoft Office Suite (Excel, Word, Outlook), ability to handle confidential information with discretion. Why join us - competitive salary and benefits package, supportive, team-oriented environment, and be part of a local institution with strong community ties.

***Duration: This is 3 months contract (with possible extension)** **Must have some type the following industry experience: Loan Servicing, Commercial Insurance, Real Estate.** Client is looking for people capable of complex analyses and assessment of situations, as it pertains to Insurance and/or Real Estate. This position requires an analytical mind and the ability to both assess complex risks, as well as articulate them. This is not a "checklist" position and requires someone who can self-manage a wide variety and range of tasks, that may be different from one day to the next. Resumes are generally expected to reflect some if not all of the following: Tenure with previous jobs, Community involvement/Volunteering, general tone of humility, ability to receive constructive feedback, and positive attitude. Under the direction of the department manager, the person in this position is responsible for acting in the most timely, efficient and responsible manner to protect the interest of the investors pursuant to the mortgages serviced for them. The duties specifically relate to all insurance matters. This is accomplished within the parameters of individual investor guides, Pooling and Servicing Agreements, applicable law and the mortgage documents. The person will be responsible for monitoring compliance of insurance for commercial properties, held as collateral for various lenders and investors. This will include, at minimum, insurance analysis, premium disbursements from escrow, risk assessment, appraisal review, and correspondence with various servicers, investors, borrowers, insurance agents and a variety of internal departments. **Mandatory Skills:** + Knowledge of insurance documentation + Extensive knowledge of the various types of commercial property insurance policies + Property and Casualty experience + Insurance Policy Review Experience **Job Brief (Purpose)** + Under the direction of the department manager, the person in this position is responsible for acting in the most timely, efficient and responsible manner to protect the interest of the investors pursuant to the mortgages serviced for them. + The duties specifically relate to all insurance matters. This is accomplished within the parameters of individual investor guides, Pooling and Servicing Agreements, applicable law and the mortgage documents. **Essential Job Functions** **For Your Assigned Portfolio:** + Review, analyze and interpret all types of property and liability insurance policies, operating statements and property appraisals for commercial loans to ensure compliance with the loan documents, investor requirements and internal policies and procedures. + Manage and ensure the data contained in the servicing system is updated to reflect the current status regarding insurance policy effective dates and coverage amounts. + Monitor and manage the disbursement of payment of all insurance premiums for the commercial mortgage loans for which there are escrow funds being held and any force place insurance premiums. + Monitor and collect the necessary documentation to determine that all non-escrowed loans have adequate insurance policies in force. + Initiate and oversee any forced place insurance coverage that is required due to inaction of the borrower. + Oversee and administer all casualty losses incurred on the commercial properties. This includes, but is not limited to, analyzing the severity of the loss by reviewing loss affidavits, engineering reports, etc., arranging property inspections, and processing disbursement requests from the loss proceeds. + Correspond, either verbally or in writing, as necessary with borrowers, insurance agents, and insurance companies to resolve any issues or discrepancies related to insurance. + Interact with internal departments as needed to resolve any issues or discrepancies related to insurance. **Marginal Or Peripheral Functions** + Administer all customer inquiries and requests that relate to commercial property insurance. + Assist with servicing acquisition related tasks. + Train new employees. + Assist the department supervisor with other duties as assigned. + Act as resource to other department members and internal/external customers. **Required Qualifications** + Minimum two-years broad based commercial property insurance or related experience or Four-year college degree. + Legal document review and interpretation experience. + Extensive knowledge of the various types of commercial property insurance policies. + Excellent verbal and written communication skills. **Preferred Qualifications** + Commercial loan servicing experience + Four-year college degree. + Commercial insurance agency or insurance carrier work experience. + Experience with McCracken/Strategy loan servicing system. + Efficient in the use of word processing and spreadsheet software, such as Word and Excel. + Ability to multi-task effectively. + Ability to function in a "deadline driven" environment and prioritize responsibilities. + Ability to work in a team environment and motivate others. + Ability to manage change and foster teamwork. + Strong interpersonal skills and professional conduct. **Equipment Used** + P.C., Standard office equipment (phone, fax, copier, calculator) **Training Required** + On the job as required. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Whether you come from a background in sales, business development, hospitality, or retail, you can be successful in our role. We don't require a specific degree or experience, but we're looking for translatable skills and relevant expertise. We will provide you with the training and development opportunities needed to build a career here! As a Dedicated Loan Specialist (formerly known as an Assistant Loan Officer), you support your Loan Officer in helping Veterans and Service Members understand the VA loan benefit and get them started with the process to obtain a loan. You will often serve as the first point of contact with borrowers. Don't have a mortgage background? No sweat - this role is an entry level position within our company where mortgage experience is a plus but not a necessity. Here's a snapshot of what you'd be doing: Engaging with borrowers, understanding their goals, and providing expert guidance to ensure they feel informed, confident, and ready to move forward. Running their credit through an online system and helping them find the right loan for their situation. Walking borrowers through the loan process, explaining everything clearly, and helping them get the right rates and terms. Handling all the paperwork and keeping the borrower's file on track until the loan is officially closed. And on top of that, you'd be contributing to the team's success by jumping in wherever you're needed. Collaboration with internal and external parties is critical to this role. This is a base plus commission role with the potential to earn $45,000-$80,000/year. But here's where it gets exciting - our top performers are earning beyond the highest figures in this range, thanks to performance incentives that can propel your earnings higher. Dedicated Loan Specialists may have a schedule outside of normal business hours ( including evenings & weekends) depending on the guidance and needs of your Loan Officer. While there is some flexibility to set your own schedule, it is done so alongside the goals set by your specific Loan Officer. One important thing-you'd need to be NMLS licensed (but we can help you get that when you start). About You: Master Communicator: You possess exceptional written and interpersonal communication skills, effortlessly weaving persuasive narratives to engage clients. Champion of Integrity: Integrity isn't just a word to you; it's the cornerstone of every interaction, reflecting a deep-seated commitment to uplift and empower those around you. Embrace the Grind: You thrive in an environment that demands persistence and are undeterred by repetitive tasks, viewing them as opportunities to refine your sales acumen. Team Dynamo: Collaborative by nature, you revel in the camaraderie of teamwork, delighting in delivering top-tier support and services to your colleagues and clients alike. Self-Propelled Achiever: Driven by an inner fire, you set ambitious goals and stop at nothing to conquer them, continuously pushing the boundaries of your own success. Problem-Solving Maestro: Armed with quick wit and sharp instincts, you possess a knack for swiftly resolving issues, ensuring seamless operations in even the most tumultuous environments. Adaptable Dynamo: You excel in the dynamic whirlwind of a fast-paced environment, thriving on change and emerging stronger with every challenge. About Us: We're all about helping Veterans and military families become homeowners. In two short decades, we closed over 500,000 VA Loans and became the #1 VA lender for homebuyers in the nation. But to us, success isn't measured in numbers. Our success is measured in living our values every day: Be Passionate and Have Fun, Deliver Results with Integrity and Enhance Lives Every Day. We always strive to provide friendly service to military homebuyers and their families. And we always seek to lift up people and communities across the country. We're so glad you're here checking out this opportunity! If this role gets you excited but you're worried you don't check every box - don't sweat it. We're more interested in what you can bring to the team than a perfect checklist. If you're passionate, driven, and ready to make a difference, we'd love to hear from you. Come as you are, and together we'll create something amazing. Interested? Apply Today! Learn more about Veterans United on Glassdoor and our career site at vu.com/careers Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.

What You'll Do: You are a valued member of the broader Lending team, relied upon to assist the lending process and to contribute value to the bank's lending decisions. You will build rapport with internal and external stakeholders and become a key player in an essential process of our bank. You will perform a wide variety of support functions for the Loan Operations team. You will coordinate with internal and external customers to meet diligent deadline requirements while providing legendary service levels. Your strong combination of interpersonal, analytical, and decision-making skills make you a valued resource and partner to internal and external clients. Key Accountabilities: * Loan Operations Service, Accuracy and Efficiency * Provide general support to the Loan Operations team * Promptly and effectively handle customer inquiries * Work with external stakeholders to obtain timely loan documents * Meet deadlines to ensure excellent customer service * Ongoing Loan Maintenance and AccuAccount System * Book loans in accordance with established policies and procedures * Make corresponding entries to the bank's general ledger accounts * Ensure loan files contain the proper documents and relevant data * Enter "tickler" information on loans * Filing and other general recordkeeping, ensuring system documentation is accurate and verification of various records and information * Follow Loan Policy and Procedures * Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act, and all applicable State and Federal laws and regulations Central Bank Offers This: * Competitive Salary; determined by experience and skills * Comprehensive Benefits package that includes; 401(k) company match, Paid-Time Off (PTO), Volunteer Days Off (VTO) * Paid Federal Holidays About Central Bank At Central Bank of the Midwest, our roots run deep in the communities that define our footprint and the ones that shape our culture. Some are defined by geography, while others bring us together through shared experience, values, lifestyle or goals. Our Associates are the Bank, and Everyone is welcome here. We believe in the diversity of culture, experience, thought and values to create better conversations - and thus - better decisions around the most important issues we face as an organization and community of professionals. Central Bank of the Midwest is committed to building an inclusive culture that opens a world of opportunity for our team, customers, and every community within our reach. We embrace people and opportunities, engage with our time, talent and resources, and elevate relationships through added value. With a shared commitment to our core values, we RISE together! We RISE by lifting others. These words provide a benchmark for our motives, and compass to guide our words and actions. We pledge to create and sustain a culture of belonging, where we can learn, understand and support the differences that make us better - together. Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to sit, stand, walk, talk, see, and hear. Regularly required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. Occasionally required to stoop, kneel, or crouch. Regular travel across Retail footprint required. Frequently lift and/or move up to 25 pounds. Occasionally lift and/or move up to 50 pounds. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior/office work environment. The individual experiences little discomfort from noise, dust, or other factors. Prolonged standing may be required. May be exposed to potentially hazardous condition, i.e. robbery. Receives detailed instructions and procedures to be followed to minimize the exposure. Must have a valid driver's license and be able to travel as needed throughout the Central Bank of the Midwest footprint. Any required travel is typically completed within normal business hours. You've Got This: * College degree preferred - will consider relevant experience * Ten (10) years of Commercial Loan Operations / Booking experience required * Five (5) years of Commercial Loan Processing experience required * Desire to lead a team of loan processing professionals to be a manager/leader * Commitment to the organization's core values * Strong time management and organizational skills You Are: * Authentic * Engaged * Self-motivated and entrepreneurial * Energetic and highly driven * Passionate about serving others * Innovative and forward-thinking * Driven to bring value to the end customer by serving our associates and leadership team Competencies: * Relationship Building - Ability to develop and build strong relationships with clients and internal stakeholders. Ability to influence others through informal leadership. * Administrative Support - Ability to anticipate needs and take appropriate action to prevent or resolve administrative issues quickly. * Ability to coordinate activities involving large groups of people inside and outside the organization. * Communication - Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally). * Problem Solving - Ability to identify a problems root cause and drive to resolution. Ability to escalate where appropriate and ensure follow through. * Business Acumen-Basic understanding of the Banking industry and business environment both internally and externally. * Other Key Competencies include: Computer skills - Word - Excel - PowerPoint - Outlook

We are seeking a detail-oriented and organised Data Processing Assistant to support our data management efforts. The ideal candidate will have strong analytical skills, proficiency in data processing software, and the ability to work accurately and efficiently. This role is essential in maintaining data integrity and ensuring that our information systems function optimally. Key Responsibilities: Collect, organise, and validate data from various sources, ensuring accuracy and completeness. Input data into databases and systems, maintaining strict adherence to data entry protocols. Assist in data cleaning and preparation for analysis, identifying and correcting errors or inconsistencies. Generate reports and summaries from data sets to support team members and management. Collaborate with other departments to ensure the timely and accurate flow of data. Perform routine audits of data to ensure integrity and compliance with company policies. Help develop and maintain documentation for data processes and procedures. Provide support in data processing projects as needed, including implementation of new systems or software. Qualifications: High school diploma or equivalent; an associate's or bachelor's degree in Data Management, Information Technology, or a related field is preferred. Previous experience in data entry, data processing, or a similar role is a plus. Proficient in Microsoft Office Suite (especially Excel) and database management software. Strong attention to detail and accuracy in data handling. Excellent organisational and time management skills. Strong analytical and problem-solving abilities. Ability to work independently and as part of a team.

About Working at Commerce Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk. Compensation Range Hourly: $21.40 - $24.50 (Amount based on relevant experience, skills, and competencies.) Commercial Loan Servicing (CLS) provides back-office operations support for commercial, business banking, and various specialty lending products. We work directly with the Sales and Credit teams to remove roadblocks and complete operational tasks that allow Commerce to meet the customer's commercial lending needs. CLS operational tasks can include loan document preparation, loan accounting, collateral perfection and monitoring, and legal and regulatory review. Successful candidates will be assigned to a specific team and tasks within CLS based on business needs and the candidate's skill set. About This Job The main purpose of this job is to provide back office operations support for commercial, business banking, and a variety of specialty lending products. Essential Functions Complete a preliminary review of loan submissions to ensure regulatory and legal compliance Prepare loan documents in accordance with Commerce Bank's credit policy Interpret complex loan documents to set loans up on the loan accounting system Post loan transactions and providing account problem resolution Process complex loan accounting transactions such as syndications and participations Provide ongoing monitoring and reporting of collateral securing commercial loans Complete a post-closing review to ensure all documents comply with regulatory requirements and Commerce Bank policy Collaborate with internal and external business partners to improve service levels Create or update procedural manuals and job aids as needed Provide research and resolution to customer concerns/issues Performing other duties as assigned Knowledge, Skills & Abilities Required Ability to analyze, interpret, and understand commercial loan and/or legal documentation with a high degree of accuracy Basic knowledge of commercial loan servicing databases and systems, including but not limited to Shaw, ELAR, Credit Stream, LaserPro, CAC, and Appian Basic knowledge of federal banking regulations, especially those related to commercial lending Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook Education & Experience Associate degree or equivalent combination of education and experience required. Bachelor's degree preferred. 1+ years financial services experience required Commercial lending experience preferred *Hybrid Schedule: In office 3 days per week (after training) ***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Commercial Loan Servicing Specialist job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $21.40 to $24.50 per hour. #LI-Hybrid The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more. Location: 811 Main St, Kansas City, Missouri 64105 Time Type: Full time

Agility 360 is seeking a Foreclosure Specialist with experience from a Mortgage Servicing or Default Firm environment for our client, a Mortgage Default focused Law firm. This is a full-time position within a team-oriented environment located in Leawood, KS. Foreclosure Specialists are responsible for the accurate and timely processing of foreclosure proceedings, including, but not limited to: responding to client inquiries, providing counseling to clients regarding the non-judicial foreclosure process, internal and external system updates, and management escalations when appropriate. Responsibilities Take appropriate and timely action upon receipt of client inquiries and internal requests/instructions regarding loan status and/or other applicable requests including but not limited to preparation of reinstatement/payoff quotes, foreclosure chronologies, and outstanding fees/costs Validates file data and proceeds accordingly to ensure compliance within the Texas non-judicial foreclosure process including but not limited to the following sale related activities: preparing notices, title updates, bidding instructions, sale cancellations, and client/vendor communications Receive and resolve phone calls from borrowers, investors, other law firms, and clients Qualifications High school diploma or equivalent 2+ years of default servicing industry experience Comprehensive experience with mortgage default industry platforms. (LPS/Tempo) Experienced with handling nonjudicial foreclosure for a law firm from start to finish Proven Microsoft Excel, Word and Outlook experience Verified knowledge of Texas, Georgia, or Rhode Island Foreclosure process Strong communication etiquette (verbal and written) Highly dependable (attendance, daily responsibilities/tasks, and project deadlines). Competent in organization, multi-tasking, and prioritization, while maintaining confidentiality. Detail oriented with attention to accuracy Demonstrates critical thinking skills Details Direct hire position Salary Range: $40k - $55k (+ annual production bonus) based on experience Onsite role in Leawood, KS Employment is contingent upon passing a background check, drug screening, and credit check Our client offers a competitive compensation package including health benefits, 401K and paid time off.

The Consumer Loan Specialist provides exceptional service to current and prospective members by processing consumer loan applications accurately, efficiently, and in accordance with KCCU lending policies, regulatory requirements, and risk-based underwriting standards. This role supports all aspects of consumer lending - including Auto Loans, Signature Loans, Credit Cards, Home Equity Lines of Credit, loan add-ons, and indirect loan support - while ensuring timely communication, thorough documentation, and a strong commitment to member experience. The Consumer Loan Specialist works closely with underwriting and branch teams to ensure applications move through the pipeline promptly and consistently. This position requires strong attention to detail, the ability to navigate KCCU systems and a proactive approach to meeting lending goals. ESSENTIAL DUTIES AND RESPONSIBILITIES • Receive, process, and review consumer loan applications submitted through branches, online channels, and internal referrals. • Complete all application steps, including data verification, income documentation, risk-based pricing, credit score review, and loan structuring based on KCCU underwriting guidelines. • Assist members and staff with loan status updates, required documentation, loan conditions, and next steps. • Prepare loan documents; ensure accuracy and compliance with all disclosures, signatures, and required supporting documents. • Cross-sell appropriate products such as GAP, MRC, debt-protection products, credit cards, and deposit accounts according to member needs and KCCU standards. • Verify and follow up on insurance documentation, titles, collateral descriptions, and lien filings for secured loans. • Work collaboratively with underwriters, MSRs, the call center, and branch leaders to resolve loan file issues, correct data errors, and move applications efficiently through to funding. • Support skip-a-pay processing, loan add-ons, loan rewrites, and payment modifications as applicable. • Communicate professionally with third parties such as dealerships, insurance providers, and vendors when needed to complete loan processing. • Maintain up-to-date knowledge of KCCU lending policies, compliance requirements, and internal procedures. • Assist in meeting monthly loan production, quality, and service goals as established by Lending Leadership. • Protect member information and follow all security and confidentiality expectations. KNOWLEDGE, SKILLS, AND ABILITIES • Strong understanding of consumer lending principles, credit reports, debt-to-income calculations, and risk-based pricing. • Ability to work in a fast-paced environment with high volume and strict timelines. • Excellent communication skills, both written and verbal. • Proficiency with lending and core systems or ability to learn quickly. • Strong attention to detail and accuracy. • Problem-solving skills with initiative to obtain missing information. • Team-oriented mindset. EDUCATION AND EXPERIENCE • High school diploma or equivalent required. • Minimum two (2) years experience in consumer lending. • Experience with credit union lending systems strongly preferred. WORKING CONDITIONS / PHYSICAL REQUIREMENTS • Ability to remain in a stationary position for extended periods. • Ability to operate standard office equipment. • Occasional lifting of up to 25 lbs. • Regular member and staff interaction in an office environment. OTHER REQUIREMENTS • Must meet and maintain all bonding requirements. • Must comply with all internal policies and regulatory guidelines. • Some overtime may be required during peak lending periods.

Retail Rebel is a fast-paced company dedicated to delivering exceptional products and services. We prioritize innovation, teamwork, and a commitment to excellence. Our integrity, customer focus, and continuous improvement drive everything we do as we expand and evolve in a dynamic market. Join us as we shape the future and create lasting impact. Key Responsibilities: As a Processor, your day-to-day duties may include and are not limited to the following: Receive shipments, inspect products for damage, and organize inventory in our backrooms according to safety standards. Process, sort and scan merchandise. Assist with regular inventory counts, updating stock levels, and maintaining an organized processing station. Inspect outgoing products for damage or defects and ensure all merchandise meets quality standards. Education and Experience: High School Diploma or equivalent. Previous warehouse or logistics experience is a plus (but not required). Retail Experience Why Join Retail Rebel? Employee Referral Program. Associate purchase discounts. (2) weeks PTO in the first year of full-time employment; and increases thereafter. Medical, Dental, and Vision insurance coverage offered inside of 60 days. 401(k) with 3% Company match after 6 months. Weekly Pay. Retail Rebel is an equal opportunity employer and adheres to all federal and state employment laws. Requirements Requirements Meet daily production requirements. Adhere to all safety protocols, including proper lifting techniques, the use of safety equipment, and maintaining a safe working environment. Potential use of merchandise equipment such as box cutters, bin containers, two-wheel dollies, and pallet jacks. Manage trash and cardboard disposal. Ensure that the workspace and aisles are free from clutter and trash. Work closely with team members and other departments to ensure efficient operations. Attend daily morning huddles to identify the top priorities for the day. Communicate with team leaders for department needs and process improvement. Take pride in accurately sorting and processing a variety of merchandise. Accurately identify condition, and value of goods. The ability to manage physical tasks, such as lifting, reaching, climbing, bending, and lifting products up to 40 pounds, and staying active throughout your shift. Work in a fast-paced, retail store environment and adapt to changing priorities. Management may assign other tasks as needed. Be dependable, flexible and treat others with kindness and respect.

Job DescriptionBenefits: Bonus based on performance Health insurance Paid time off Cap One Lending is looking to expand its operations department. We are looking for a motivated individual with at least 2 years of experience in the Mortgage industry. Individuals must have transportation and be able to work in our office Monday through Friday 8:30 to 4:30. Your job will be to process loans in our Business department. Salary will range between $40k and $50k range to start, with bonuses paid based on production, Paid Medical, and paid time off. Your job will require Data imput and math skills.

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button! Job Intro The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for! Why work at Regional? Regional offers competitive pay! We do our best to show that we value our team members! You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work? You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers! All full-time team members have access to our medical, dental, vision and 401(k) benefits! Pays an average of $41,000, this amount can vary based on your location and cost of living adjustments! Duties and responsibilities Provide exceptional service to all customers. Process credit loan applications and use product knowledge to present loan solutions to current and potential customers. Maintain office cash with accuracy and proper security. Grow account volume through good judgment and effective customer solicitations in the branch and by telephone. Minimize delinquent debt through calling customers and collecting on past-due accounts. Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy. Transport money and deposits to and from bank. Other duties as assigned by leadership. Minimum Qualifications High School Diploma or Equivalent. Prior customer service experience in either a sales/retail environment or cash management environment. Must pass drug screen, criminal and credit background checks. Valid Driver's License and access to a dependable automobile with liability insurance coverage. Critical Competencies Demonstrated passion for customer service. Excellent written and verbal communication skills. Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. Thrives in a pay for performance atmosphere. Proven ability to multi-task. High degree of integrity. Sales mentality. Adaptable to an ever-changing environment. Working conditions This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: ************************************************************************************************** Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.

LOAN SERVICING SPECIALIST-KANSAS CITY HYBRID Processing of consumer and commercial loan payments, payoffs, draws, funding and charge offs. How you will spend your time: Initiate wires. Park uploads of general ledger tickets. Monitor, review, and reconcile departmental general ledger accounts and reports. Second day review of maintenance transactions and error resolution. Monitor departmental mailboxes, answer customer inquiries, and resolve routine problems. Help create instructions and establish guidelines to perform job functions. Calculate loan items and changes such as interest and payments. May adapt procedures, processes, tools, equipment, and techniques to meet the more complex requirements of the position. We are excited to talk to you if you have: High school diploma or equivalent 2+ years of Consumer and/or Commercial loan experience Knowledge of consumer and/or commercial loans Strong knowledge of Microsoft Office products Strong analytical and problem-solving skills Strong attention to detail. Strong ability to organize and prioritize work Strong ability to meet deadlines Strong teamwork skills Strong verbal and written communication skills Strong 10 key, alpha, numeric and visual comparison skills Accounting skills Ability to read and interpret loan documentation Ability to communicate clearly with coworkers, managers, business partners and customers Compensation Range: $33,920.00 - $65,380.00 The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to ************************* to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary Process and pre-underwrite conventional, FHA, VA and Bond mortgage loans to ensure compliance with Company, secondary market investor, and government agency standards. Achieve production and quality metrics. Liaison between loan officer, borrower, underwriter and funding. Prepare and review loan file to ensure completeness of submission and supporting documents, as well as compliance with underwriting and investor guidelines. Monitor overall loan processing cycle time to ensure the loan closes on time. Communicate and coordinate the resolution of issues that delay loan closing timeline. "Go to" subject matter expert/lead when Supervisor/Lead is not available. Essential Functions * The processor is to become the contact for non-licensed activity once the loan is submitted to them. * Monitor the overall lending process, and identify, resolve, and communicate issues that could impact timely closure of loans. * Analyze loan-to-value ratio, debt-to-income ratio, credit report, application, income and assets, source(s) of down payment funds and examine supporting documentation to identify potential fraud or misrepresentation. * Identify potential issues and communicate to consumer and loan officer. * Order and review all third-party documentation, including credit checks, title reports, appraisals, tax returns, verifications of employment/assets, etc. to identify and address potential issues. * Stay current with federal, state regulations, policies and industry trends. * Check ratios and verify accuracy of AUS findings and program applicability. * Review and verify documentation integrity to ensure it aligns with findings, completeness and compliance, and submit loan file to underwriting for approval. * Identify qualifying/program issues prior to submission to Underwriting, and re-structure loan as necessary. * Provide options within guidelines and makes recommendations if borrowers may qualify for suitable programs. * Update and verify accuracy of data input into system. * Verify compliance with Company standards, federal and agency regulations, standards, and guidelines, as well as any applicable state-specific and or local regulations, ordinances, etc. * Obtain and verify clearance of all underwriting conditions and prepare the file for submission to Closing. * Order generation of loan documents. * Coach and provide guidance to less experienced Processors as needed. * Use and modify templates to compose professional correspondence and emails. * Provide status updates to Loan Officers and/or borrowers. Qualifications * High school diploma or equivalent required; college courses/technical training related to Business, Finance/Accounting, Legal, or related field is preferred. * Total recent work experience includes five or more years' experience as a Loan Processor, preferably processing conventional and FHA loans along with at least two years of experience processing VA and Bond mortgage loans. * Ability to build strong relationships with loan officers, production, underwriting, closing and other internal and external partners. * Expert knowledge of overall mortgage lending internal processes and control, as well as federal, state, and regulatory requirements/guidelines related to consumer mortgage lending for conventional, FHA, VA and Bond mortgage loans. * Expert knowledge of conventional, FHA, VA and Bond mortgage loans, including various product/program guidelines, necessary conditions for approval, and investor specific guidelines. * Expert knowledge in new construction documentation and condominium projects. * Expert knowledge of valid documentation related to processing consumer mortgage applications (e.g., complex tax returns, financial statements and records, verification of income and deposits, etc.). * Sound judgment, ability to think critically, including the ability to evaluate facts and data to draw conclusions, determine the downstream impact of decisions and associated risks. * Ability to prioritize multiple tasks in a deadline-driven environment, strong sense of urgency and responsiveness. * Excellent customer service, interpersonal, verbal and written communication skills * Intermediate math skills. * Strong verbal and written communication skills. * Strong detail orientation and highly organized. * Prior experience using internal data entry systems, Microsoft Word, Excel and PDF/Document Retention programs. Supervision * Depending on experience, supervision is intermittent to infrequent * Depending on experience moderate to high level of independent judgment and discretion related to area(s) of specialization * May provide guidance to less experienced team members to resolve/escalate issues of high complexity * Exercise sound judgment in executing core job responsibilities * Average monthly pipeline is 14 loans. * Travel: 0% Requirements Physical: Work is primarily sedentary; mobility in an office setting. Manual Dexterity: Frequent use of computer keyboard and mouse. Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media. Environmental: Office environment - no substantial exposure to adverse environmental conditions. Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match. Guild Mortgage Company is an Equal Opportunity Employer. This position offers eligibility for incentive compensation. Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant's geographical location.

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary Process and pre-underwrite conventional, FHA, VA and Bond mortgage loans to ensure compliance with Company, secondary market investor, and government agency standards. Achieve production and quality metrics. Liaison between loan officer, borrower, underwriter and funding. Prepare and review loan file to ensure completeness of submission and supporting documents, as well as compliance with underwriting and investor guidelines. Monitor overall loan processing cycle time to ensure the loan closes on time. Communicate and coordinate the resolution of issues that delay loan closing timeline. “Go to” subject matter expert/lead when Supervisor/Lead is not available. Essential Functions The processor is to become the contact for non-licensed activity once the loan is submitted to them. Monitor the overall lending process, and identify, resolve, and communicate issues that could impact timely closure of loans. Analyze loan-to-value ratio, debt-to-income ratio, credit report, application, income and assets, source(s) of down payment funds and examine supporting documentation to identify potential fraud or misrepresentation. Identify potential issues and communicate to consumer and loan officer. Order and review all third-party documentation, including credit checks, title reports, appraisals, tax returns, verifications of employment/assets, etc. to identify and address potential issues. Stay current with federal, state regulations, policies and industry trends. Check ratios and verify accuracy of AUS findings and program applicability. Review and verify documentation integrity to ensure it aligns with findings, completeness and compliance, and submit loan file to underwriting for approval. Identify qualifying/program issues prior to submission to Underwriting, and re-structure loan as necessary. Provide options within guidelines and makes recommendations if borrowers may qualify for suitable programs. Update and verify accuracy of data input into system. Verify compliance with Company standards, federal and agency regulations, standards, and guidelines, as well as any applicable state-specific and or local regulations, ordinances, etc. Obtain and verify clearance of all underwriting conditions and prepare the file for submission to Closing. Order generation of loan documents. Coach and provide guidance to less experienced Processors as needed. Use and modify templates to compose professional correspondence and emails. Provide status updates to Loan Officers and/or borrowers. Qualifications High school diploma or equivalent required; college courses/technical training related to Business, Finance/Accounting, Legal, or related field is preferred. Total recent work experience includes five or more years' experience as a Loan Processor, preferably processing conventional and FHA loans along with at least two years of experience processing VA and Bond mortgage loans. Ability to build strong relationships with loan officers, production, underwriting, closing and other internal and external partners. Expert knowledge of overall mortgage lending internal processes and control, as well as federal, state, and regulatory requirements/guidelines related to consumer mortgage lending for conventional, FHA, VA and Bond mortgage loans. Expert knowledge of conventional, FHA, VA and Bond mortgage loans, including various product/program guidelines, necessary conditions for approval, and investor specific guidelines. Expert knowledge in new construction documentation and condominium projects. Expert knowledge of valid documentation related to processing consumer mortgage applications (e.g., complex tax returns, financial statements and records, verification of income and deposits, etc.). Sound judgment, ability to think critically, including the ability to evaluate facts and data to draw conclusions, determine the downstream impact of decisions and associated risks. Ability to prioritize multiple tasks in a deadline-driven environment, strong sense of urgency and responsiveness. Excellent customer service, interpersonal, verbal and written communication skills Intermediate math skills. Strong verbal and written communication skills. Strong detail orientation and highly organized. Prior experience using internal data entry systems, Microsoft Word, Excel and PDF/Document Retention programs. Supervision Depending on experience, supervision is intermittent to infrequent Depending on experience moderate to high level of independent judgment and discretion related to area(s) of specialization May provide guidance to less experienced team members to resolve/escalate issues of high complexity Exercise sound judgment in executing core job responsibilities Average monthly pipeline is 14 loans. Travel: 0% Requirements Physical: Work is primarily sedentary; mobility in an office setting. Manual Dexterity: Frequent use of computer keyboard and mouse. Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media. Environmental: Office environment - no substantial exposure to adverse environmental conditions. Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match. Guild Mortgage Company is an Equal Opportunity Employer. This position offers eligibility for incentive compensation. Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant's geographical location.

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Hi, there! We're Mazuma Credit Union. We all work together to fuel new and creative ways to make our members smile. We're also about making Kansas City a better place to live, work and bank! This includes utilizing what we call our Mazuma Mindset. This means we seek to exceed the expectations of our members & team members in every interaction, every time! Does this sound like you? Keep reading and we'll tell you about the specifics! Role Let's get you a few more details on what you would do here! The role of Loan Administrator I is a pretty big deal; you'll be ensuring our members and team members have a lending experience that involves our 4 Pillars of service: engaging with your members & team members, having their needs evaluated, being educated through individualized financial advice and have an enriching interaction! Whether in person, on the phone or via email, we strive to create an amazing experience for every member, potential member, business partner, vendor and community partners in the markets we serve; every interaction, every time. Most importantly, we are looking for a Loan Administrator I with a heart for helping people. After all, our goal is to win Kansas City and make it a better place to live, work and bank! The Loan Administrator I is responsible for providing basic office support in processing and servicing loans. This position also assists in meeting annual lending goals established by the credit union and ensure loan quality is consistently maintained within credit union standards. A large part of this position is to assist and support member and team members. Part of this support includes ensuring our members are empowered in their lending knowledge in order for Mazuma to become their trusted financial guide! The Loan Administrator I is also encouraged to take initiative in decision-making within boundaries and guidelines as established by the Lending Leader. Read more about this role and its responsibilities! ROLE AND RESPONSIBILITIES Check in, scan, index and validate all documents required of each loan transaction. Included, but are not limited to: Loan documents Supporting loan documents Lien perfection documents & other documents as required to comply with loan approvals Process paid retail consumer loans in accordance with guidelines and procedures Generate credit card welcome letters & accompanying disclosures; ensure that the letter and disclosures are sent in a timely manner Print all retail loan documents in accordance with departmental policies and procedures Filing, as necessary Complete lien releases in accordance with established policies and procedures Complete the review of new loans, ensuring that loans input into the computer system are accurate and correct; if a discrepancy exists, take the necessary corrective action and notify the appropriate individuals Serve as a back up to the Loan Servicing Administrator II Process title applications in a timely manner to ensure accuracy and that guidelines for establishing lien perfection have been completed in a timely manner and is consistent with policies and procedures Keep applicable policy and procedure manuals current with lending department changes Review policy and procedure manuals annually and submit any corrections, renewals or recommendations of change to the Lending Leader Maintain daily records/tracking for completion of department reports Performs other duties as assigned by the Lending Leader or Chief Lending Officer EXPERIENCE AND SKILLS 6 months of similar or related experience High school diploma or GED Since we want to create an amazing member and team member experience, we need you to have a heart for helping people and be ready to support a like-minded team! To achieve that, we'd love to see someone who has these skills: Maintain confidentiality of documentation and information Communicates clearly and concisely in verbal and written form as well as displays outstanding communication skills and listening skills Interacts professionally with members calling for assistance while complying with lending department policies & procedures Other Skills Sound judgment and decision-making skills Proficient personal computer skills Proficient in the areas of detail and documentation Apply the highest level of ethical scrutiny in all situations Read and understand insurance declaration sheets. Knowledge of credit union policies and procedures regarding evidence of insurance, requirement to provide insurance and how insurance is handled is also required. Understand loan documents and required signatures Knowledge of all loan products and services, title and insurance requirements, appropriate documents, disclosures, and all applicable Consumer Credit laws and regulations. Provide member service that is in accordance with department and/or organizational standards Function and operate within the organization in accordance with our Core Values Create and maintain a consistent and professional environment Familiarity with credit union philosophy, organization, bylaws, policy, and operational procedures Ability to read, understand and interpret title insurance and title commitments. Additionally, identify situations that need to be corrected prior to loan closing to ensure perfect lien position in accordance with guidelines and procedures. Have a basic understanding of current economic and market conditions, as well as trends for local, state and national communities So that's a little bit about what we're looking for. At Mazuma, we're also serious about making Kansas City a better place and becoming the city's #1 preferred financial partner. We're also really big on those Core Values we mentioned earlier. Check them out! Culture Expectations: Positive, Fun Attitude! Consistently demonstrates a positive attitude, always being respectful in interactions with members and team members. Behavior and appearance should be appropriate and this position should lead this value by example. Teamwork! A proactive collaborator who embraces the opportunity to work with others. Punctual and dependable. Able to manage conflict well amongst Team Members and Members. Demonstrates strong people skills, initiative, and decision-making ability. Productivity meets or exceeds expectations for the position. Learning & Growth! Demonstrates initiative in not only self-development but the development of others. Has superior knowledge of the organization's responsibilities and is able to apply and share learning. Creativity & Progressive Mindset! Able to think outside the norm, introduce new ideas and proactively solve problems. Positive change agent that embraces team direction. So, what do we bring to the table? Mazumans get a pretty sweet deal. They are part of a movement greater than themselves; they are a part of creating a better living, working and banking space for each and every person they come into contact with! Aside from living and fulfilling our purpose, Mazuma comes with lots of perks, including a great benefits package! Mazuma Credit Union is an equal opportunity employer and will consider all application without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. Mazuma participates in E-Verify. #banking #loan #loans #admin #adminstrative #clerifcal #creditunion #finance #notforprofit

Lead is a fintech building banking infrastructure for embedded financial products and services. We operate an FDIC-insured bank headquartered in Kansas City, Missouri. Additionally, we have offices in San Francisco, Sunnyvale, and New York City, where our technical, product, design, and legal teams operate. We are built for a constantly evolving financial landscape, where new ventures and technological advancements emerge daily. Guided by a team of entrepreneurs and technologists with decades of experience navigating intricate banking and payments regulations, Lead blends regulatory and technological expertise to help our fintech partners scale their operations with compliance and creativity. Simply put, Lead offers the essential attributes that every fintech seeks in a partner bank. First, unparalleled technical expertise from a distinguished team of developers with an extensive understanding of the banking and payments systems. Second, oversight expertise, automated compliance systems, and bespoke program management to navigate the ever-shifting regulatory landscape. Finally, a commitment to transparency and operational rigor to ensure everyone's money does what it's supposed to do. As a Community Bank, we provide personalized banking services and solutions to support the businesses, individuals, and charitable organizations of the Kansas City Metropolitan Area, both in branch and online. We are committed to fostering strong relationships, supporting local economic growth, and we believe in the power of being an integral part of the community we serve. Role Description: The Wire Processor will be responsible for understanding and assisting in processing bank and client wire transactions through multiple applications and assist with processing of payments on other payment rails at the end of the night. This role offers tremendous growth opportunities to learn from other Payments experts in an inclusive, supportive, technology-driven environment. In this role you will: Accurately prepare/process all wires (domestic / international / incoming / outgoing) within the Lead Bank appointed time frame Process incoming and outgoing service messages as received or requested. Review and assist in resolving wire related disputes Communicate professionally with clients and other Financial Institutions. Research and obtain approval to process wires that exceed client limits Monitor wires for concerning activity (restricted countries, unusual activity, etc.) Communicate with correspondent banking relationships as needed Assist with audits and daily/monthly reports Process research requests from branches and clients Perform other duties as assigned Qualifications: Have at least 1-2 years of banking experience Wire processing experience preferred Knowledge of international wires and the SWIFT network is preferred Are action-oriented, with strong organization skills and attention to detail Have strong analytical and problem solving skills with the ability to make judgements with the information provided Are curious, have humility, are open to learning and approach your work with a growth mindset Thrive working in a fluid environment with high autonomy Display exceptional communication skills while offering client support to internal and external clients What we offer: At Lead, we design our benefits to support company culture and principles , to foster an efficient and inspiring work environment, and to create the conditions for our team to give their best in both work and life Competitive compensation based on experience, geographic location, and role Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA Paid parental leave Flexible vacation policy, including PTO and paid holidays A fun and challenging team environment in a dynamic industry with ample opportunities for career growth *Lead Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #LI-AG1

About Working at Commerce Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk. Compensation Range Hourly: $19.00 - $27.65 (Amount based on relevant experience, skills, and competencies.) About This Job The main purpose of this job is to handle every aspect of a mortgage loan after origination. This role handles customer service, escrow accounts, loss mitigation, taxes, insurance, modifications, accounting, investor accounting and payoffs. Essential Functions Perform routine and complex tasks in the servicing of mortgage loans in one or more of the various servicing functions; includes administration, cashiering, new loans/acquisitions, special loans, escrow, investor accounting, customer service or default Process Payments or Advances on loans, including maintenance and adjustments, utilizing multiple systems applications. Process mortgage releases and subsequent documents to borrowers Perform customer service via telephone, email and chat Perform other duties as assigned Knowledge, Skills & Abilities Required Thorough knowledge of all aspects of the specific functional area and ability to understand the interrelationship of all mortgage servicing functions and the resulting impact Demonstrates self-initiative in problem identification or provides assistance as needed within specific functional area as well as the group Ability to work with other departments to meet time requirements Ability to consistently meet or exceed minimum departmental productivity standards Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values Intermediate level proficiency with Microsoft Word, Excel, Teams and Outlook Education & Experience High school diploma or equivalent combination of education and experience required 2+ years Real Estate loan experience required 2+ years of customer service via telephone, email and chat, experience preferred **Level of role is determined by knowledge, experience, skills, abilities, and education ***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Mortgage Loan Servicing Representative I, II & Senior job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $19.00 - $27.65 per hour. #LI-Hybrid The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more. Location: 922 Walnut St, Kansas City, Missouri 64106 Time Type: Full time

Whether you come from a background in administrative support, customer service, operations, or any role that requires precision and organization, you can be successful in our role. We don't require a specific degree or mortgage experience, but we're looking for translatable skills and a strong attention to detail. We'll provide you with the training and development opportunities needed to build a career here! About The Role: As a Loan Coordinator Support Specialist, you'll support a team of Loan Coordinators by managing key internal and third-party-facing tasks that help move loan files smoothly from contract through closing. Your role focuses on completing time-sensitive operational duties, communicating with third parties, and maintaining clean file documentation all while helping ensure an exceptional experience for our borrowers. You won't be in a client-facing role, but the impact you have on efficiency, accuracy, and timely closings will be felt across every file you touch. This position typically starts at $20/hour with opportunities for bonus compensation that offer potential earnings of $47,000 - $53,500 per year. Here's a snapshot of what you'd be doing: Managing orders, follow-ups, and communication with third parties on behalf of assigned Loan Coordinators, taking ownership to resolve issues quickly and keep files moving. Proactively problem-solving by picking up the phone, reaching out to third parties, and clearing roadblocks as they appear. Completing time-sensitive administrative tasks that support underwriting readiness, file accuracy, and on-time closings. Staying organized across multiple files and deadlines, ensuring tasks are completed thoroughly and documented correctly. Keeping Loan Coordinators informed of updates, delays, or needs so nothing slips through the cracks. Following established workflows, using internal systems effectively, and escalating issues when appropriate. Participating in ongoing training to stay current on guidelines, workflows, and best practices while contributing to a collaborative team environment. About You: Detail-Obsessed: You take pride in accurate, thorough work and catching the small things that matter. Organized & Efficient: You manage multiple tasks and deadlines without losing track of what's important. Proactive Problem Solver: You don't wait for someone else to fix it-you pick up the phone and get it handled. Clear Communicator: You communicate professionally with teammates and third parties to keep things moving. Calm Under Pressure: You stay steady and reliable, even in high-volume or time-sensitive situations. Process-Driven & Accountable: You follow workflows consistently, escalate when needed, and own your responsibilities. Team-First Mindset: You enjoy supporting others and strengthening the team through reliable, high-quality work. About Us: We're all about helping Veterans and military families become homeowners. In two short decades, we closed over 500,000 VA Loans and became the #1 VA lender for homebuyers in the nation. But to us, success isn't measured in numbers. Our success is measured in living our values every day: Be Passionate and Have Fun, Deliver Results with Integrity and Enhance Lives Every Day. We always strive to provide friendly, caring service to military homebuyers and their families. And we always seek to lift up people and communities across the country. We're so glad you're here checking out this opportunity! If this role gets you excited but you're worried you don't check every box - don't sweat it. We're more interested in what you can bring to the team than a perfect checklist. If you're passionate, driven, and ready to make a difference, we'd love to hear from you. Come as you are, and together we'll create something amazing. Interested? Apply Today! Learn more about Veterans United on Glassdoor and our career site at vu.com/careers Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.