Loan Servicing Specialist
Loan specialist job in Knoxville, TN
Job Details 412 Office - Knoxville, TN Full Time High School None BankingDescription
BASIC FUNCTION:
Process loan booking (new, renewal, & modification), perform loan file maintenance, and process transactions required for quality loan servicing. Process paid out loans and prepare collateral releases. Post payments received via mail or parcel services. Maintain loan documents in the bank's imaging system and in paper format, where required. All duties should be performed in accordance with established policies and procedures, with appropriate documentation of actions taken. Additional tasks required for the operation of the department to include mail runs, clerical tasks, and any others reasonably assigned tasks by management.
ESSENTIAL FUNCTIONS:
Loan file maintenance, renewal/modification, and paid out processing
Process requests from bank personnel to modify loan account information, after verification of accuracy of request and completeness of documentation (proper approval, as applicable; consistency with other account information; research of appropriateness of request)
Retain necessary documentation of actions taken in the performance of all tasks for maintenance review
Perform relevant account maintenance to reflect renewal or modification to terms in accordance with loan documents executed by customer
Upload new loans into core system to reflect signed contracts and loan documentation executed by customer
Perform collateral releases and prepare correspondence to borrower to process paid out loans; perform and retain necessary documentation of action taken
Facilitate accurate accounting of loans in the core system
Resolve un-posted transactions
Perform transaction postings and reversals as needed for accurate accounting
Assist in processing wires and other electronic transactions
Update core system to reflect corrections needed/found to ensure correct reporting (if applicable)
Perform other duties pertaining to the quality servicing of loan accounts as assigned by management.
SKILLS, KNOWLEDGE, AND TRAINING:
Organizational and time-management skills to work efficiently and complete tasks in a timely manner
Ability to identify and manage workflow priorities with nominal supervision
Interpersonal and communication skills to represent the Bank in a positive way in dealing with customers and co-workers and convey information effectively
Strong attention to detail and ability to learn quickly
Mathematical aptitude
Knowledge of computer technology including, but not limited to, Word, Excel, e-mail, and internet navigation
WORKING CONDITIONS:
Sitting for extended periods of time; approximately 8 hours a day with the ability to move around a little.
Lift 10-20lbs periodically.
REQUIREMENTS:
High school diploma or equivalent
Prior banking experience preferred
Consumer Loan Specialist
Loan specialist job in Madisonville, TN
If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
* Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
* Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
* Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
* Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
* Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
* Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
* Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
* Sales Mindset: Confidence in promoting products and services that meet customer needs.
* Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
* Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
* Adaptability: Willingness to learn new systems and processes in a dynamic environment.
* Team Player: A collaborative spirit with a desire to contribute to team success.
* Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
* Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 1994 Gallatin Pike North, Ste 101, Madison, TN
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $16.25 - $22.75
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
#HFCLP
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
Auto-ApplyConsumer Loan Specialist
Loan specialist job in Madisonville, TN
If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
* Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
* Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
* Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
* Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
* Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
* Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
* Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
* Sales Mindset: Confidence in promoting products and services that meet customer needs.
* Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
* Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
* Adaptability: Willingness to learn new systems and processes in a dynamic environment.
* Team Player: A collaborative spirit with a desire to contribute to team success.
* Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
* Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 1994 Gallatin Pike North, Ste 101, Madison, TN
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $16.25 - $22.75
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
#HFCLP
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
Auto-ApplyConsumer Loan Specialist
Loan specialist job in Madisonville, TN
If you're seeking more than just a job, join Heights Finance and kickstart your career!
Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 1994 Gallatin Pike North, Ste 101, Madison, TN
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $16.25 - $22.75
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
#HFCLP
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
Auto-ApplyLoan Processor III
Loan specialist job in Knoxville, TN
Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.
Position Summary
Process and pre-underwrite conventional, FHA, VA and Bond mortgage loans to ensure compliance with Company, secondary market investor, and government agency standards. Achieve production and quality metrics. Liaison between loan officer, borrower, underwriter and funding. Prepare and review loan file to ensure completeness of submission and supporting documents, as well as compliance with underwriting and investor guidelines. Monitor overall loan processing cycle time to ensure the loan closes on time. Communicate and coordinate the resolution of issues that delay loan closing timeline. "Go to" subject matter expert/lead when Supervisor/Lead is not available.
Essential Functions
* The processor is to become the contact for non-licensed activity once the loan is submitted to them.
* Monitor the overall lending process, and identify, resolve, and communicate issues that could impact timely closure of loans.
* Analyze loan-to-value ratio, debt-to-income ratio, credit report, application, income and assets, source(s) of down payment funds and examine supporting documentation to identify potential fraud or misrepresentation.
* Identify potential issues and communicate to consumer and loan officer.
* Order and review all third-party documentation, including credit checks, title reports, appraisals, tax returns, verifications of employment/assets, etc. to identify and address potential issues.
* Stay current with federal, state regulations, policies and industry trends.
* Check ratios and verify accuracy of AUS findings and program applicability.
* Review and verify documentation integrity to ensure it aligns with findings, completeness and compliance, and submit loan file to underwriting for approval.
* Identify qualifying/program issues prior to submission to Underwriting, and re-structure loan as necessary.
* Provide options within guidelines and makes recommendations if borrowers may qualify for suitable programs.
* Update and verify accuracy of data input into system.
* Verify compliance with Company standards, federal and agency regulations, standards, and guidelines, as well as any applicable state-specific and or local regulations, ordinances, etc.
* Obtain and verify clearance of all underwriting conditions and prepare the file for submission to Closing.
* Order generation of loan documents.
* Coach and provide guidance to less experienced Processors as needed.
* Use and modify templates to compose professional correspondence and emails.
* Provide status updates to Loan Officers and/or borrowers.
Qualifications
* High school diploma or equivalent required; college courses/technical training related to Business, Finance/Accounting, Legal, or related field is preferred.
* Total recent work experience includes five or more years' experience as a Loan Processor, preferably processing conventional and FHA loans along with at least two years of experience processing VA and Bond mortgage loans.
* Ability to build strong relationships with loan officers, production, underwriting, closing and other internal and external partners.
* Expert knowledge of overall mortgage lending internal processes and control, as well as federal, state, and regulatory requirements/guidelines related to consumer mortgage lending for conventional, FHA, VA and Bond mortgage loans.
* Expert knowledge of conventional, FHA, VA and Bond mortgage loans, including various product/program guidelines, necessary conditions for approval, and investor specific guidelines.
* Expert knowledge in new construction documentation and condominium projects.
* Expert knowledge of valid documentation related to processing consumer mortgage applications (e.g., complex tax returns, financial statements and records, verification of income and deposits, etc.).
* Sound judgment, ability to think critically, including the ability to evaluate facts and data to draw conclusions, determine the downstream impact of decisions and associated risks.
* Ability to prioritize multiple tasks in a deadline-driven environment, strong sense of urgency and responsiveness.
* Excellent customer service, interpersonal, verbal and written communication skills
* Intermediate math skills.
* Strong verbal and written communication skills.
* Strong detail orientation and highly organized.
* Prior experience using internal data entry systems, Microsoft Word, Excel and PDF/Document Retention programs.
Supervision
* Depending on experience, supervision is intermittent to infrequent
* Depending on experience moderate to high level of independent judgment and discretion related to area(s) of specialization
* May provide guidance to less experienced team members to resolve/escalate issues of high complexity
* Exercise sound judgment in executing core job responsibilities
* Average monthly pipeline is 14 loans.
* Travel: 0%
Requirements
Physical: Work is primarily sedentary; mobility in an office setting.
Manual Dexterity: Frequent use of computer keyboard and mouse.
Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
Environmental: Office environment - no substantial exposure to adverse environmental conditions.
Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.
Guild Mortgage Company is an Equal Opportunity Employer.
This position offers eligibility for incentive compensation.
Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant's geographical location.
Target Salary: $55,000
Member Loan Representative - Loan Center
Loan specialist job in Knoxville, TN
Our Mission is to help Members grow financially.
Our Vision is to be Members' First Choice for all Financial Services.
We can achieve these goals through our commitment to providing excellent service to our membership and our communities. And it all starts with YOU! We are looking for a service-minded individual to join our team in order to continue to provide the high-quality service our members expect from us.
Our full-time team members enjoy a wealth of benefits including employer-paid medical and dental insurance premiums, competitive pay, and a 401(k) plan with an employer match. The great service we provide to our Members is reflected in our team environment and the professional development opportunities our positions offer. People Helping People is what we do every day.
Submit your application to us today and let us be the First Choice for your new career journey!
About Us:
Knoxville TVA Employees Credit Union is a not-for-profit, Member-owned, and locally operated financial institution serving the financial needs of its communities of Membership. We have 25 locations throughout East Tennessee and we serve more than 288,000 Members. The Credit Union helps Members grow financially by offering a variety of accounts including: checking, savings and investments. Also offered are competitive loan rates on new and used autos and recreational vehicles, mortgages, personal loans and credit cards.
Pay: Starting Range is $19.25 - $21.25 depending on work experience
Benefits:
Employer-paid health and dental insurance monthly premiums
Accrual of PTO Leave
Employer-matched 401k, 50% match up to 6% of employee contributions
Employer-paid Group Life Insurance and Long-Term Disability benefits
Potential bonus up to 11% of average salary over the past year based on Credit Union-wide goals
Paid Holidays and Paid Training
Potential pay increases through additional training opportunities
Opportunity to earn incentive pay
The ability to help serve your local community through our mindset of People Helping People!
The schedule for this position is Monday - Friday 10:15am - 7pm. Three Saturdays per quarter 8:15am - 12:30pm
PRIMARY RESPONSIBILITIES
Make sound loan recommendations within acceptable loan policies and guidelines in order to maintain loan portfolio at an acceptable level of delinquency.
Check all loan documents and new account agreement forms for completeness and accuracy prior to loan closing.
Maintain computer accuracy entering loans and new accounts into the system.
Sort and prioritize job duties for necessity of expediting process.
Process incomplete, denied and counter-offer applications according to accepted Credit Union procedures and Federal Regulations.
Maintain current knowledge of relevant policies and procedures. Promptly review changes or updates to ensure complete understanding.
Keep Loan Center Manager or Assistant Manager informed of actual or potential problems.
Cross-sell Credit Union products and services, when appropriate.
Compile information for management reports in a timely manner.
Follow all Credit Union policies, procedures and regulations.
Represent the Credit Union in a professional manner (including but not limited to appearance, behavior and performance).
Maintain regular and predictable attendance.
Work cooperatively with others.
All other duties as assigned.
QUALIFICATIONS
Education/Experience - High school diploma or general education degree (GED). Previous lending experience preferred.
Qualifications and Requirements - Individual must possess the knowledge, skills and ability required to execute the essential functions in a satisfactory manner.
Language - Read and comprehend simple instructions, short correspondence and policies and procedures, and write simple correspondence. Ability to speak and relay messages without confusion and effectively present information in one-on-one and small group situations.
Mathematical - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent.
Reasoning - Use sound reasoning in order to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Possess analytical and problem solving skills to assist members using independent judgment.
Computer - Ability to operate related computer applications including Word, Excel and email. Proficient typing skills. Ability to operate other business equipment including adding machine, coin and money counting machines and telephone.
Loan Officer
Loan specialist job in Knoxville, TN
Do you have strong relationship building skills? Have you built your business largely on referrals? Are you an entrepreneur at heart? If so, then we have an exciting opportunity for you. Become your own boss at Caliver Beach Mortgage!! Description: · Run your business remotely on a P&L basis under the umbrella of Caliver Beach Mortgage!
· Uncapped commissions!
· Loan products for all borrower types!
· Add additional LO's to your team OR act as an individual LO!
· Licensed in 28 states and growing!
· Administrative, operational and compliance support provided by Corporate!
Successful Candidate Attributes:
· Proven track record developing referral partner relationships with Realtors, CPA's, Financial Planners, etc.
· Maintains a database of past clients for marketing purposes.
· History of closing at least 3-5 units per month.
Loan Officer Requirements:
· An active NMLS/MLO license (required).
· Strong knowledge of lending regulations and industry best practices.
· Exceptional interpersonal and communication skills.
· Analytical mindset with the ability to assess complex financial information.
· Sales-oriented mindset with a commitment to achieving targets.
· Detail-oriented and organized.
· Proficient in relevant software and tools.
Caliver Beach Mortgage, LLC is an equal opportunity employer. We are committed to diversity and inclusion in our workplace.
Loan Officer
Loan specialist job in Knoxville, TN
is for GUARANTY MORTGAGE SERVICES, one of the Family of Companies of Newrez LLC.
Guaranty Mortgage Services offers a hands-on, personalized approach and nurtures our customers creating long-term relationships. We're not just a partner, we become a collaborator. We have the flexibility to meet the individual needs of our customers. We have a stable and tenured leadership team. We are innovative in our product line, offer competitive pricing, maximize our use of employee training and technology, and provide outstanding service to our customers. Integrity and honesty are at the forefront of our process.
Our team is passionate, has a can-do positive attitude and has a strong desire to deliver a memorable customer experience with every loan.
Ready to be part of our highly respected team? Apply today!
In addition to the locations listed, we also have opportunities in BlueRidge, GA.
Do you enjoy helping people build their financial future? You will be responsible for developing, soliciting and negotiating new business and loan referrals using a network of resources, such as, Realtors/Brokers, Homebuilders, retail bank branches and business organizations. You'll also be responsible for maintaining and developing existing relationships with joint venture partnerships and marketing alliances in order to increase capture rates and increase profitability.
Requirements:
Utilize and develop a network of resources for mortgage loan business development and solicitation for new business.
Utilize, manage and market to a database of customer contacts.
Maintain a positive sales environment by educating potential borrowers, Real Estate Agents and Homebuilder sales representatives on the Company's products and services; create and deliver presentations when necessary.
Complete thorough loan applications by communicating with perspective applicants and obtain specified information relating to the loan or credit application; correspond with applicant via telephone, email or in-person to resolve any questions regarding application information.
Perform prequalification assessment and analysis of financial condition and risk of financing requests within the Company's credit policies and programs, as well as all state and federal lending regulations (FHA, VA, Fannie Mae, Freddie Mac, Conventional, Conforming, Rural Housing Development, Bond and Portfolio).
Negotiate rate, terms and conditions of the loan.
Lock loans on time and in the correct product type to avoid fall-out.
Collect up-front fees from applicant.
Submit complete loan application, including all required documents and disclosures, and coordinate the process with assigned processing center.
Input loans into appropriate Automated Underwriting System (AUS), such as DU or LP, for underwriting decision.
Assist with, and solve, issues relating to processing, underwriting and closing of loans within employee's loan pipeline.
Develop and maintain knowledge of the financial industry, economy, market conditions, rates, vendors and competition.
Represent the Company in various community and civic functions to enhance the Company's image and develop additional business.
Consistently apply superior decision making techniques relating to applicant inquiries, approvals, and requests as they pertain to existing policies, regulations and procedures.
Maintain compliance on all loan files and pipeline.
Other duties as assigned.
Qualifications:
Ability to plan for contingencies and anticipate problems and identify risks.
Ability to negotiate persuasively to produce positive outcomes.
Ability to effectively listen and respond to customers' needs.
Ability to demonstrate a strong desire to satisfy one's internal and external customers by displaying superior customer service skills.
Ability to demonstrate corporate responsibility by living our core values - Superior Customer Service, Integrity, Respect, Hard Work, and Long Term Commitment.
Ability to instill trust and confidence from others.
Ability to effectively convey and receive ideas, information, and directions.
Ability to exhibit professional written and verbal communication at all times.
Ability to build and maintain work relationships and contacts needed to effectively address issues and obstacles.
Ability to value contribution of all team members and is effective at resolving workplace conflicts.
Ability to establish positive rapport with customers.
Ability to seek out new and creative ways to provide solutions to the customer's needs.
Ability to demonstrate solid selling skills and techniques.
Ability to influence others to gain commitment.
Ability to maintain an intense optimism and focus on achieving goals even under adversity
Ability to recover quickly from setbacks and rejections.
Ability to maintain and foster strong partnerships with customers.
Ability to ensure customer satisfaction throughout the cycle of the sales process with support and service.
Ability to complete all required training courses on time.
Ability to identify customer needs and adapt sales presentations effectively.
Minimum Qualifications
Must have an active state MLO license in each state where business is to be conducted.
High-school diploma or GED at a minimum.
1-year lending origination experience.
Strong PC skills, including Power Point, Excel, Word and Lotus Notes.
Solid knowledge of state and local real estate markets.
Guaranty Mortgage Services is a member of the NewRez Family of Companies an Equal Opportunity Employer and Equal Opportunity Lender.
#LI-RA1
#GMS
Company Perks:
• 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
• 9 Paid Holidays
• Casual Workplace
• Employee Engagement Activities
Company Benefits:
• Medical (including Health Savings Account & Flexible Savings Account)
• Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan
• Performance-based Incentives
• Pet Insurance
• Advancement Opportunities
Newrez NOW:
• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
CA Privacy Policy
CA Notice at Collection
Auto-ApplyMortgage Loan Officer
Loan specialist job in Knoxville, TN
At SmartBank, our benefits package is designed to enhance your life. You'll enjoy medical, dental, vision, life, and disability insurance, as well as a 401(k) plan with a 4% employer match. Our generous paid time off (PTO), SmartFlex Days, and 11 Paid Company Holidays promote work-life balance. Engage in paid community involvement, enjoy company apparel, and access tuition reimbursement for your growth.
About Us
SmartBank is rooted in our core values: Acting with Integrity, Being Enthusiastic, Creating Positivity, Demonstrating Accountability, and Embracing Change. Our team lives and breathes these values to fulfill our core purpose: creating "WOW" experiences for our clients. For over 15 years, we've been delivering on this purpose in Tennessee, Alabama, and Florida, and we're continuously expanding our reach. Our team is empowered to care for our clients and actively participate in the communities we serve. At SmartBank, we prioritize individual needs, set high expectations, and celebrate achievements - that's the SmartBank way.
Your Role as a Residential Lender
* Upholds SmartBank Core Values and Core Purpose.
* Adheres to and embraces the SmartBank Way by Acting Smart, Looking Smart and Being Smart. Actively participates in mortgage department meetings and geographic market meetings.
* Works in the community to create a brand awareness through outside sales.
* Attend events throughout the markets they support to increase brand awareness.
* Solicits first mortgage loans. Informs prospective loan clients of the financial institution's underwriting guidelines and applicable secondary market guidelines.
* Accepts online applications and interviews loan applicants by phone or in-person.
* Completes each loan application and all pre-processing functions in a timely manner to permit the disclosures to be sent out within the required three-business day period.
* Works with loan processor in gathering requested documents and necessary signatures for loan files.
* Orders credit reports and analyzes the credit history of applicants to determine their loan repayment capabilities. Completes appropriate underwriting documentation for each loan file.
* Submits loan to AUS for initial approval.
* Ensures maintenance of consistent file management, documentation and loan administration practices.
* Attends loan closings at various locations in the community they serve.
* Actively markets SmartBank's mortgage products and services to realtors, builders, CPA's, financial planners, title companies, etc. to solicit mortgage business. Completes weekly sales call reports and pipeline reports in a timely manner.
* Handles mortgage loan inquiries (cold calls) generated from advertising sources, customer referrals, etc. for assigned territory by visiting potential clients in the field.
* Cross-sells all other bank products when warranted and appropriate.
* Complies with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.
* Performs other duties as assigned.
Position Requirements and Qualifications:
Education:
* Bachelor's degree in business, finance or related field preferred.
* Two to four years of experience in originating secondary market mortgages, preferably in a bank environment.
Training Requirements (licenses, programs, or certificates):
* NMLS registration required; participates in periodic training in mortgage products, services, regulations and compliance.
Knowledge, Skills, and Abilities:
* Underwriting knowledge.
* Excellent communication skills (written, verbal, listening).
* Detail-oriented and well-organized.
* Ability to handle multiple priorities and produce results.
* Ability to handle frequent changes.
* Ability to maintain confidentiality and adhere to the institution's privacy policies.
* High level of integrity.
* Willingness to travel throughout their assigned territory to meet clients, solicit new business and attend community events in an outside sales capacity creating brand awareness.
* Work with little to no guidance but willing to independently meet goals and objectives as defined by supervisor.
* Self-motivated/takes initiative.
* Proficient level of computer competency including Microsoft Windows (Word, Excel, Outlook), typing proficient.
* Demonstrates ability to maintain a positive attitude.
* Able to maintain regular and predictable attendance.
* Willing to accept new ideas and methods and be agreeable to change.
Work Conditions:
* Able to routinely stand, sit, bend and stoop.
* Frequently and regularly required movements using wrists, hands, and/or fingers.
* Average, ordinary, visual acuity necessary to prepare and inspect documents or products and operate machinery.
* Ability to hear average or normal conversations and receive ordinary information.
* May be required to travel to training sessions or meetings.
SmartBank Associate Benefits
SmartBank can offer you a comprehensive benefits package, including:
* Medical, dental, vision, life, and disability insurance.
* A 401(k) plan with an employer match of up to 4%.
* Generous paid time off (PTO), including a minimum of 3 weeks.
* SmartFlex Days.
* Up to 11 Paid Company Holidays.
* Mental health benefits, include 8 free sessions with a coach or certified professional.
* Paid community involvement opportunities.
* Company-provided apparel at no cost.
* Learning and development opportunities, including professional and career development and tuition reimbursement.
Are you ready to be a part of the SmartBank team and experience all these incredible benefits? We look forward to welcoming you to our exceptional team!
Loan Processor
Loan specialist job in Knoxville, TN
Clayton Bank, founded in 1899 at Henderson, is one of the highest ranked banks in the nation based on ROA, Charge-offs, Efficiency, NIM, and Loan Growth. With assets of $1.3 Billion, the holding company, Clayton Bancorp, is based in Knoxville and owns Clayton Bank and Trust operates numerous banking centers across Tennessee. The holding company is owned by Jim Clayton, and the staff, utilizing an ESOP structure - making every team member an owner. The banks are consistently recognized for outstanding client satisfaction, strong capital position, superior compliance metrics, and top rated financial performance. Visit: ******************* for more information.
Job Description
The Loan Processor is responsible for:
Completes transactions between bank, sellers and borrowers, by performing the following duties
Assembles, prepares and processes loan packages for consumer and commercial loans following bank policies and procedures
Verifies accuracy and completeness of all loan files obtaining proper signatures, dates and other relevant data
Ensures accuracy and current on RESPA and TRID disclosures
Ensures proper communication with various departments to help handle customers and processing/closing loans
Ability to book loans (consumer, real estate and commercial) onto computer system using loan software
Qualifications
Candidates should possess the following qualifications:
College degree or relevant experience required
Knowledge of lending guidelines and regulations, including ATR, TRID, HMDA, ECOA, etc.
Good understanding of financial institution products and services
Ability to read and comprehend training materials, bank communications and related loan manuals
Ability to learn and follow bank policies regarding the lending process
Additional Information
Competitive Pay
Benefits
ESOP
Loan Officer
Loan specialist job in Vonore, TN
The Loan Officer is responsible for originating mortgage loans by meeting with potential borrowers to determine appropriate product, obtain proper documentation and follow through with the entire loan process.
Must be able to work on-site at 140 Major Reynolds Place Knoxville, TN 37919
Essential Duties and Responsibilities:
Originate quality FHA, VA and conventional mortgage and home equity loans.
Manage customers through the entire loan process, from data collection and analysis through loan conclusion while maintaining positive customer relationships.
Collect and analyze information regarding customer income, assets, investments and debts to include multifaceted or complex borrowers.
Submits completed loan application and supporting documentation to the processing department.
Present the advantages and disadvantages of different financial products to determine the best option for each customer's financial situation.
Set proper customer expectations and provide timely status updates to ensure a positive customer experience.
Focus on marketing and promotional strategies to attract new purchase business, promoting a broad spectrum of mortgage products including but not limited to government, conventional, home equity and additional products within an assigned geographical area.
Build network and community relationships, aggressively promoting CMG to real estate agents, builders, developers, financial planners and other referral sources.
Qualifications and Experience:
Bachelor's degree in Business or Finance preferred
A minimum of 3 years of current mortgage origination experience with a proven track record of success
An active NMLS license required
Current referral base from Realtors, Financial Planners, Builders, etc.
Strong relationship-building skills
Familiarity with current lending regulations
Must be self-motivated and have an ability to work independently as well as in a team setting
Excellent attention to detail
Intermediate experience with Microsoft Word, Excel, and email systems.
Ability to work in a fast paced, fluid environment.
Strong communication, interpersonal and organizational skills.
High integrity and confidentiality required.
SUPERVISORY RESPONSIBILITIES: Direct Reports: No PHYSICAL and ENVIRONMENTAL CONDITIONS: This role operates in an ADA compliant office environment, utilizing typical office equipment and tasks including computer work. The position may involve partial stationary positions and moving throughout the day. Flexibility to work overtime to meet project deadlines is required. COMPENSATION:Base Compensation Information - For residents of the states of CA & CO, and for New York City + other areas requiring disclosure: A large portion of a Loan Officer's compensation is commission based. CMG pays base wages that are equivalent to minimum wage. Base wages for a non-exempt Loan Officer are a draw against commissions earned.
CMG Financial is an equal opportunity employer and does not unlawfully discriminate in employment decisions. CMG will consider all qualified applicants without regard to race, religion, national origin, sex, age, veteran status, disability, familial status, marital status, actual or perceived sexual orientation, or actual or perceived gender identity. Applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of CMG Financial or reach out to [email protected].
CMG MORTGAGE, INC. NMLS #1820 If you are a recruiter or placement agency, please do not submit resumes to any person or email address at CMG Financial prior to having a signed agreement . CMG Financial is not liable for and will not pay placement fees for candidates submitted by any agency other than its approved recruitment partners. Furthermore, any resumes sent to us without an agreement in place will be considered your company's gift to CMG Financial and may be forwarded to our recruiters for their attention.
Auto-ApplyLoan Processor III
Loan specialist job in Knoxville, TN
Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.
Position Summary
Process and pre-underwrite conventional, FHA, VA and Bond mortgage loans to ensure compliance with Company, secondary market investor, and government agency standards. Achieve production and quality metrics. Liaison between loan officer, borrower, underwriter and funding. Prepare and review loan file to ensure completeness of submission and supporting documents, as well as compliance with underwriting and investor guidelines. Monitor overall loan processing cycle time to ensure the loan closes on time. Communicate and coordinate the resolution of issues that delay loan closing timeline. “Go to” subject matter expert/lead when Supervisor/Lead is not available.
Essential Functions
The processor is to become the contact for non-licensed activity once the loan is submitted to them.
Monitor the overall lending process, and identify, resolve, and communicate issues that could impact timely closure of loans.
Analyze loan-to-value ratio, debt-to-income ratio, credit report, application, income and assets, source(s) of down payment funds and examine supporting documentation to identify potential fraud or misrepresentation.
Identify potential issues and communicate to consumer and loan officer.
Order and review all third-party documentation, including credit checks, title reports, appraisals, tax returns, verifications of employment/assets, etc. to identify and address potential issues.
Stay current with federal, state regulations, policies and industry trends.
Check ratios and verify accuracy of AUS findings and program applicability.
Review and verify documentation integrity to ensure it aligns with findings, completeness and compliance, and submit loan file to underwriting for approval.
Identify qualifying/program issues prior to submission to Underwriting, and re-structure loan as necessary.
Provide options within guidelines and makes recommendations if borrowers may qualify for suitable programs.
Update and verify accuracy of data input into system.
Verify compliance with Company standards, federal and agency regulations, standards, and guidelines, as well as any applicable state-specific and or local regulations, ordinances, etc.
Obtain and verify clearance of all underwriting conditions and prepare the file for submission to Closing.
Order generation of loan documents.
Coach and provide guidance to less experienced Processors as needed.
Use and modify templates to compose professional correspondence and emails.
Provide status updates to Loan Officers and/or borrowers.
Qualifications
High school diploma or equivalent required; college courses/technical training related to Business, Finance/Accounting, Legal, or related field is preferred.
Total recent work experience includes five or more years' experience as a Loan Processor, preferably processing conventional and FHA loans along with at least two years of experience processing VA and Bond mortgage loans.
Ability to build strong relationships with loan officers, production, underwriting, closing and other internal and external partners.
Expert knowledge of overall mortgage lending internal processes and control, as well as federal, state, and regulatory requirements/guidelines related to consumer mortgage lending for conventional, FHA, VA and Bond mortgage loans.
Expert knowledge of conventional, FHA, VA and Bond mortgage loans, including various product/program guidelines, necessary conditions for approval, and investor specific guidelines.
Expert knowledge in new construction documentation and condominium projects.
Expert knowledge of valid documentation related to processing consumer mortgage applications (e.g., complex tax returns, financial statements and records, verification of income and deposits, etc.).
Sound judgment, ability to think critically, including the ability to evaluate facts and data to draw conclusions, determine the downstream impact of decisions and associated risks.
Ability to prioritize multiple tasks in a deadline-driven environment, strong sense of urgency and responsiveness.
Excellent customer service, interpersonal, verbal and written communication skills
Intermediate math skills.
Strong verbal and written communication skills.
Strong detail orientation and highly organized.
Prior experience using internal data entry systems, Microsoft Word, Excel and PDF/Document Retention programs.
Supervision
Depending on experience, supervision is intermittent to infrequent
Depending on experience moderate to high level of independent judgment and discretion related to area(s) of specialization
May provide guidance to less experienced team members to resolve/escalate issues of high complexity
Exercise sound judgment in executing core job responsibilities
Average monthly pipeline is 14 loans.
Travel: 0%
Requirements
Physical: Work is primarily sedentary; mobility in an office setting.
Manual Dexterity: Frequent use of computer keyboard and mouse.
Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
Environmental: Office environment - no substantial exposure to adverse environmental conditions.
Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.
Guild Mortgage Company is an Equal Opportunity Employer.
This position offers eligibility for incentive compensation.
Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant's geographical location.
Target Salary: $55,000
Loan Officer
Loan specialist job in Loudon, TN
Job Description
HR Consulting Solutions, LLC is a national executive search firm that has been retained by River Valley AgCredit to conduct a search for a
Loan Officer
to work alongside their team in
Loudon, TN.
POSITION SUMMARY
Develops new business and expands existing relationships in both the Agricultural Lending and Country Mortgage (Residential) segments. This role typically focuses approximately 70% on agricultural lending (including farm, equipment, and land loans) and 30% on residential mortgage lending for rural homeowners. Calls on potential customers, identifies credit needs, secures financial data for analysis, and makes proposals for new business. Makes sales calls to achieve Association-established goals. Maintains knowledge of Association products and services as well as knowledge of the industries in the market area served. Explains loan options, rates, loan fees, terms, and collateral requirements to loan prospects. Maintains effective supervision of loans through sound loan administration to ensure Association position. Seeks a high level of visibility to the target lending market within the assigned territory. Markets the Association by being a source of referrals for the other lending segments of the Association. Promotes financially related services to all current and prospective members.
PRIMARY WORK LOCATION
Loudon, Tennessee
REPORTS TO
Regional Lending Manager
SUPERVISORY RESPONSIBILITIES
None
MINIMUM EDUCATION AND EXPERIENCE
Bachelor's degree (Master's preferred) in Finance, Accounting, Business, or Economics.
Must be knowledgeable in areas of farm management and agricultural finance.
MINIMUM QUALIFICATIONS
Knowledge of laws, regulations, principles, procedures, and credit practices in the Farm Credit System and the Association.
Mortgage finance knowledge preferred.
Skilled in making sales calls and proposals for new business.
Superior knowledge of Association products, lending programs, and credit policies.
Excellent skills in judgment, leadership, initiative, and organization.
Provides referrals to other lending segments.
Demonstrated ability to analyze financial statements and assess creditworthiness.
Strong interpersonal and relationship-building skills with agricultural producers and rural homeowners.
Proven ability to meet sales goals through proactive business development.
Effective communication skills for working with borrowers, partners, and internal team members.
Ability to manage multiple loan relationships while maintaining accuracy and attention to detail.
Proficiency in Microsoft Office Suite and loan origination systems.
Self-motivated and able to work independently while contributing to a team environment.
Commitment to representing River Valley AgCredit positively within the community and promoting cooperative values.
MINIMUM POSITION RESPONSIBILITIES
Position responsibilities averaging approximately 60% of the workload:
Develop new business and expand existing relationships in both the Agricultural and Country Mortgage segments.
Call on potential customers, identify credit needs, and gather financial data for analysis.
Prepare and present proposals for new business opportunities.
Conduct sales calls to achieve individually established goals.
Maintain thorough knowledge of Association products, services, and the industries within the market area served.
Explain loan options, rates, fees, terms, and collateral requirements to loan prospects.
Make credit decisions on loans under delegated authority and recommend actions beyond delegated limits.
Work collaboratively with the Regional Lending Manager to remain within the established marketing budget.
Position responsibilities averaging approximately 40% of the workload:
Originate and administer loans in accordance with Farm Credit System and Association regulations.
Evaluate all loan actions for eligibility, repayment ability, and other risk factors.
Accurately document facts and sources used in the loan decision-making process.
Maintain effective supervision of loans to ensure the Association's financial position.
Monitor customer financial situations, loan performance, and repayment activity.
Take appropriate corrective actions when necessary to mitigate risk.
Ensure loan pricing achieves maximum gross profit, consistent with market conditions and area characteristics.
BENEFITS OF WORKING WITH US
Competitive Salary
Performance Based Bonus (Incentive Pay)
Generous PTO (Vacation and Sick Time)
12 Paid Holidays
Medical, Dental, and Vision Insurance
401K Retirement Benefits (3% automatic contribution plus up to 6% match; 9% total)
Company Provided Life Insurance
Disability Coverage
We are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. Our company is committed to the principle of equal employment opportunity for all employees and applicants, providing everyone with a work environment free of discrimination and harassment. All employment decisions within our organization are based on business needs, job requirements and individual qualifications, without regard to age, race, color, religion, sex, gender, gender identity, sexual orientation, national origin, disability, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.
Powered by JazzHR
5fYKe2RIB3
Loan Officer
Loan specialist job in Knoxville, TN
Job DescriptionDescription:
Outside sales position in which professional tenacity, perseverance and a high level of integrity are an absolute requirement. Responsible for growth of the mortgage lending business through sales in the local community.
ESSENTIAL JOB FUNCTIONS
Solicit residential home loan referrals (purchase and refinance) from realtors, builders and other parts of the community
Meet with potential borrowers to analyze financial situation and needs for purchase or refinance, gather necessary documentation for the loan process, etc.
Provide necessary documentation to processing and underwriting departments to ensure timely loan closings
Other duties as assigned
Requirements:
JOB SPECIFICATIONS
Minimum Education: High School or Equivalent
Minimum Knowledge:
Ability to analyze complex financial situations to determine best case solutions for clients Minimum Knowledge: Indicate the specific task and/or knowledge necessary to perform this job at a minimum satisfaction level. (Focus on the task, not the method.)
Ability to prospect local markets (i.e. cold calling in person) to solicit new business
Experience with Conventional, Government and Alt-A lending
Hands on experience with DU / LP is helpful
Demonstrated communication and organizational skills
Ability to work independently with little or no supervision
Minimum Experience:
Minimum of 1 year current loan origination/”loan officer” experience in the local market with a track record of proven success
PHYSICAL REQUIREMENTS
Must be able to navigate throughout the building, travel throughout the community, physically present self at real estate and other customer offices for marketing purposes. Must be able to hear and communicate well. Must have good eye-hand coordination and finger movement for use in computer software programs."
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
Loan Review Officer - Loan Review
Loan specialist job in Knoxville, TN
Under the direction of the Loan Review Manager or assistant manager, will provide assistance for the independent and objective evaluation of the quality of the loan portfolio, the adequacy of loan documentation, and the effectiveness of loan administration functions. Assists with the effective communication of results from reviews, in verbal and written forms.
INTERPERSONAL SKILLS:
Must be willing to work as part of a team
Ability to effectively present information to management and other employee levels within the organization.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Use thorough knowledge of commercial and consumer lending, banking laws and regulations, to effectively assist with the assessment of credit risk and the monitoring of compliance with loan policy, policies and procedures, applicable laws and regulations.
Assists with identification and assessment of credit, legal and strategic risks arising from lending activities.
Assesses collectability of extensions of credit through review of customer financial information, collateral information and documentation, and payment history. Assigns appropriate risk grades to reflect relative risk of default or loss. Recommends corrective actions to assist with resolution or workout of problem situations.
Evaluates adequacy of loan and collateral documentation and the effectiveness of loan administration.
Reviews commercial credits of all types and complexities.
Ability to lead exit meetings for unit reviews
Works under the supervision of the Loan Review Department Manager or assistant manager.
OTHER REQUIREMENTS:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Ability to read, analyze and interpret financial reports and legal documents.
Ability to write reports for management that conform to prescribed style and format.
Ability to effectively present information to management and other employee levels within the organization.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Ability to interpret a variety of technical and financial information and deal with both subjective and concrete variables.
Must develop a good working knowledge of commercial lending, including collateral documentation, generally accepted practices and financial analysis skills.
Must be willing to work as part of a team.
Proficient in Microsoft Word, Excel and Outlook.
Ability to utilize tools provided in performing job responsibilities.
Bachelor's degree from an accredited college or university in a business-related field required. Accounting or Finance major preferred.
A minimum of 5 years of experience as a Federal Bank Examiner, Loan Review or Credit Analysis capacity is required.
RMA Credit Risk Certification preferred.
Loan Officer
Loan specialist job in Knoxville, TN
With relationships as one of Benchmark's core values, building and maintain relationships with the goal of sourcing loan applications will be the primary focus of our loan officers. The Loan Officer sources and originates loan applications from consumers and maintains relationships to develop and keep an active pipeline of applicants.
Ideal candidates for this position have a strong service-oriented mindset with prior loan sale experience, excellent communication skills, and proven knowledge of mortgage lending compliance and regulatory requirements.
Essential Functions of the Role:
Establish and maintain relationships through frequent travel with individuals including existing clients, past clients, and real estate professionals to generate business referrals.
Maintain a pipeline of applications within federal and state regulations.
Analyze mortgage applications and determine the programs best meeting the needs of the consumer.
Gather required application data and provide initial documents and disclosures to the applicant.
Communicate and educate the consumer on qualified programs including benefits and risks.
Support communication through the loan process between operations staff and the borrower.
Provide all applicable initial documents and disclosures to the loan processor.
Other duties as assigned.
Essential Knowledge/Skills/Abilities:
Strong communication skills
Ability to generate leads
Customer service oriented
Proven ability to prioritize and multi-task
Knowledge of various loan products (FHA, VA, conventional, etc.)
General knowledge of credit reports and debt-to-income ratios
Ability to adapt to market changes
Knowledge of the mortgage loan process
Proven ability to monitor and track multiple deadlines
Experience Requirements:
One to two years residential mortgage origination experience required.
Education/Licensing Requirements:
High school diploma or equivalent required. Some college preferred.
Licensed in market area and registered nationally in NMLS.
Professional certifications (CMB, CMC, CMPS) preferred.
Working Conditions:
Fast-paced environment.
Requires normal vision (corrected) both close and distant.
Requires normal hearing levels (corrected).
Requires working at a desk to use a phone and computer for extended periods of time.
Requires sitting, bending.
Works effectively with frequent interruptions.
Lifting requirements of 10 lbs. occasionally.
Frequent travel >50%.
Along with a great culture and competitive pay, at (Benchmark/Eleven) Mortgage our full-time employees are eligible for additional benefits including:
Medical, dental, and vision insurance
Short-term and long-term disability
401(k) and Roth 401(k) plans with a Company match
Company-provided life insurance
AND MORE!
Auto-ApplyMortgage Loan Officer
Loan specialist job in Madisonville, TN
Job DescriptionSalary: Will Discuss
We are seeking a motivated and detail-oriented Loan Officer to join our team. The ideal candidate will be responsible for guiding clients through the mortgage process, evaluating financial information, and recommending suitable loan products. This role requires strong communication skills, a customer-first mindset, and the ability to build lasting relationships with borrowers and referral partners.
Key Responsibilities:
Originate and process residential mortgage loans.
Assess borrower creditworthiness and financial documentation.
Educate clients on loan options, terms, and requirements.
Ensure compliance with federal, state, and company lending regulations.
Maintain strong relationships with real estate agents, builders, and other referral sources.
Qualifications:
Proven experience in mortgage lending or financial services.
Knowledge of loan products, underwriting guidelines, and compliance standards.
Excellent interpersonal and negotiation skills.
Ability to work independently and meet sales goals.
NMLS license required (or ability to obtain).
Mortgage Loan Officer - Tennessee
Loan specialist job in Knoxville, TN
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
Job Description:
At Regions, the Mortgage Loan Officer directs origination of residential mortgage loans from a borrower through a branch network.
Primary Responsibilities
Completes mortgage applications for submission to the loan processing and underwriting departments
Evaluates loan requests, analyze financial data, and determines qualification of collateral and customer credit history
Maintains contact with loan customer, communicating progress of loan and obtaining any required documentation
Structures loan to comply with acceptable lending practices and Federal regulations
Establishes detailed marketing/business plan including names of potential and existing loan customers, realtors, builders, developers, etc and frequency of contact
Answers customer calls and walk- in customers to discuss various loan products and qualification information
Makes sales calls on potential or existing customers as established in Regions marketing plan to develop new business or retain existing business
Cross-sells other bank products and services
Reads surveys and appraisals, and takes necessary steps to correct encroachments and violations
May participate in networking through professional, business and community organizations and activities to promote and market loan products
This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.
This is a commission-based job. Associates in the role have historically earned total compensation averaging $20,000 - $100,000+ per year. Actual compensation will vary based on associate's location, performance, and production.
This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to ************************************************* for more information.
Requirements
High School Diploma or GED
One (1) year of mortgage lending experience with proven mortgage production
Abundant mortgage experience in developing external business via referral partners in the market including but not limited to realtors, builders, and financial planners
Preferences
Bachelor's degree
Prior Mortgage Loan Officer experience
Skills and Competencies
Good organizational skills
Knowledgeable of Mortgage products, systems, terminology, tax requirements, down payment assistance programs, etc.
Knowledgeable on agency and investor regulations and guidelines
Must be able to build and maintain internal and external relationships to deliver high levels of service
Must be able to multi-task competing priorities and meet tight deadlines
Proficient in Microsoft Office products
Sales acumen
Strong written and verbal communication skills
Positions may be available in other cities within Tennessee.
Strong preference for MLOs with recent proven production of 10M or greater annually.
Position Type
Full time
Incentive Pay Plans:
This role is eligible to participate in a commission incentive plan. Employees have the potential to earn commission based on performance against defined metrics and goals.
Position Type
Full time
Benefits Information
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.
***********************************************
Location DetailsKnollwoodLocation:Knoxville, Tennessee
Equal Opportunity Employer/including Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.
Auto-ApplyConsumer Loan Specialist
Loan specialist job in Morristown, TN
If you're seeking more than just a job, join Heights and kickstart your career!
Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Southern Finance, Heights Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 1936 West Morris Boulevard, Morristown TN, 37814
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $15.25-$20.50
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
Auto-ApplyLoan Processor
Loan specialist job in Knoxville, TN
Clayton Bank, founded in 1899 at Henderson, is one of the highest ranked banks in the nation based on ROA, Charge-offs, Efficiency, NIM, and Loan Growth. With assets of $1.3 Billion, the holding company, Clayton Bancorp, is based in Knoxville and owns Clayton Bank and Trust operates numerous banking centers across Tennessee. The holding company is owned by Jim Clayton, and the staff, utilizing an ESOP structure - making every team member an owner. The banks are consistently recognized for outstanding client satisfaction, strong capital position, superior compliance metrics, and top rated financial performance. Visit: ******************* for more information.
Job Description
The Loan Processor is responsible for:
Completes transactions between bank, sellers and borrowers, by performing the following duties
Assembles, prepares and processes loan packages for consumer and commercial loans following bank policies and procedures
Verifies accuracy and completeness of all loan files obtaining proper signatures, dates and other relevant data
Ensures accuracy and current on RESPA and TRID disclosures
Ensures proper communication with various departments to help handle customers and processing/closing loans
Ability to book loans (consumer, real estate and commercial) onto computer system using loan software
Qualifications
Candidates should possess the following qualifications:
College degree or relevant experience required
Knowledge of lending guidelines and regulations, including ATR, TRID, HMDA, ECOA, etc.
Good understanding of financial institution products and services
Ability to read and comprehend training materials, bank communications and related loan manuals
Ability to learn and follow bank policies regarding the lending process
Additional Information
Competitive Pay
Benefits
ESOP