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Logistics operations manager skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Dr. Timothy Edwards,

Nina Woodard

Logistics operations manager example skills

Below we've compiled a list of the most critical logistics operations manager skills. We ranked the top skills for logistics operations managers based on the percentage of resumes they appeared on. For example, 9.5% of logistics operations manager resumes contained supply chain as a skill. Continue reading to find out what skills a logistics operations manager needs to be successful in the workplace.

15 logistics operations manager skills for your resume and career

1. Supply Chain

A supply chain is a network or a sequence by which finished products of a company are distributed to retailers and then supplied to the end-users. The distribution of products and services from the production line to the final buyers is carried out in a series of steps including; manufacturing, transportation, and their distribution. The whole supply chain consists of different entities including; manufacturers, transportation, warehouses, suppliers, and retailers. The entities ensure that the products retain their originality while also minimizing the cost of delivery.

Here's how logistics operations managers use supply chain:

Spearheaded reorganization of supply chain operations and implemented new standards and continuous improvements to refine inventory management and supply chain operations.
Provide status updates to the business pertaining to supply chain and business unit performance including a forward view of expected results/opportunities

2. Logistics Operations

Here's how logistics operations managers use logistics operations:

Obtained MBA during tenure in this role, effectively balancing degree attainment initiative with successful leadership of on-site logistics operation.
Directed an organization responsible for providing staff guidance and leadership; programs directly involving the USMC world-wide logistics operations mission.

3. Operational Procedures

The operational procedure means the prescriptive documents that describe processes involving several partners. The involved techniques get utilized in defining the related work.

Here's how logistics operations managers use operational procedures:

Monitor ministry policies and developed new operational procedures as needed for ministry in order to increase efficiency.
Work with Staff Managers to coordinate mission training in order to reduce cost and more efficient operational procedures.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how logistics operations managers use customer service:

Developed 2 organizational departments to manage the fueling business comprised of Logistics, Customer Service, Billing and Validations.
Developed business growth plans including transportation, logistics, production, customer service, repair and warehousing operations.

5. Process Improvement

Here's how logistics operations managers use process improvement:

Facilitate the strategic planning, process improvement and technical documentation of all logistical execution, standard operating procedures and compliance.
Review and implement appropriate procedures and process improvements to ensure the delivery of effective and efficient services.

6. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how logistics operations managers use continuous improvement:

Developed strategy for continuous improvement and managed business relationships with 3rd party distribution home delivery carriers.
Manage Inventory control and Warehouse operations with lean manufacturing and continuous improvements mind set.

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7. Direct Reports

Here's how logistics operations managers use direct reports:

Directed comprehensive logistical presence encompassing materials/equipment, facilities, budgets and personnel, supervising more than 150 direct and indirect reports.
Developed direct reports and designed career path development programs resulting in their promotion to greater positions within the organization.

8. Logistics Support

Here's how logistics operations managers use logistics support:

Assure availability of logistics support information required to coordinate/develop materiel-fielding plans/releases.
Performed logistics support analysis to influence source selection and/or design towards the most effective, supportable, organizational readiness.

9. ISO

Here's how logistics operations managers use iso:

Completed ISO 9001 Quality Management System Internal Auditor Certification.
Passed and monitored all company required audits such as TSA audit, Operational audits, and inner office ISO audits.

10. Inventory Control

Here's how logistics operations managers use inventory control:

Manage logistics operation for international trading company, including imports, exports, inventory control, warehousing and order fulfillment activities.
Delivered supply technical guidance, recommendations for corrective actions, and customer responses as intermediary between Project Teams and Inventory Control Points

11. Warehouse Management

Here's how logistics operations managers use warehouse management:

Project engineering management - Distribution Center and Warehouse Management Systems design, special analyses and capital justification.
Warehouse management and distribution quality management of medication, medical supplies, and narcotics.

12. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how logistics operations managers use management system:

Inventory management; Designed and updated the company's inventory management system and policy respectively within 9 months of employment.
Utilized the latest technologies including automated inventory management systems, computerized forecasting, and scheduling / routing software.

13. Sigma

In Greek alphabets, sigma is the 18th letter that means "to sum up". In statistics, the lower case symbol of sigma is the unit of measurement for standard deviation which is used to assess the variability in a given set of data. While the upper case symbol is for summation notation means to add up all the given numbers in the data set.

Here's how logistics operations managers use sigma:

Spearheaded a complete overhaul of base logistics process, introducing Six Sigma and statistical process control methods to supply operations.
Led and completed two (2) Six Sigma projects resulting in $1.8 million dollars in annualized cost savings.

14. Warehouse Operations

Warehouse operations include all those actions associated with the goods, from the point of receiving them to safely storing them in the warehouse. From attaching barcodes on packages to coordinating with teams, all fall under the category of warehouse operations.

Here's how logistics operations managers use warehouse operations:

Interacted with customers and Store Managers as well as managed warehouse operations and established a professional & industrious warehouse environment.
Coordinated inventory planning and managed warehouse operations, including quality control and compliance with regulations, NAFTA certificates, etc.

15. Inventory Management

Here's how logistics operations managers use inventory management:

Supervised staff personnel in the areas of supply management, property accountability, inventory management, fleet management and equipment management.
Warehouse and inventory management for 4 warehouses located domestic and international for both new and refurbished IC units.

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What skills help Logistics Operations Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on logistics operations manager resumes?

Dr. Timothy Edwards

Professor, Interim Director, University of Arkansas at Little Rock

Writing and research skills. Analytical and critical thinking skills. Technical skills such as web design, graphic design, audio and video production skills. Employers are interested in potential employees knowledge, intelligence and skills.

What logistics operations manager skills would you recommend for someone trying to advance their career?

Nina Woodard

Senior Career Development Specialist, Belmont University

For entertainment, digital marketing and content creation skills are critical. Even if a role isn't specifically connected to digital marketing, social media is almost always involved in most entry-level roles. We strongly encourage students and recent graduates to learn basic graphic design platforms, video editing and audio editing. Learning how to maximize impact on social media platforms such as YouTube, Instagram or TikTok is also a worthy investment of time. There's a wide range of self-paced training resources online, many available for free or at reduced costs for students.

What type of skills will young logistics operations managers need?

Daniel Stanton

CEO, Mr. Supply Chain

Of course, supply chain professionals need to understand the basics of logistics, procurement, and operations. But if I had to pick just three skills that I think are going to be critical for supply chain graduates in the years ahead, I'd say 1) Data Analysis, 2) Systems Thinking, and 3) Project Management. The amount of data that's available is growing quickly, and we need people who can access and analyze it. Then, we need to understand what that data means, and how it affects all of the different functions within our supply chains. And finally, in order to use that data to make changes, supply chain professionals need to be able to launch and manage projects effectively.

What technical skills for a logistics operations manager stand out to employers?

Kerem Cakirer Ph.D.

Senior Lecturer, Indiana University Bloomington

The labor market is not so different than any market with demand and supply. The demand from employers will shift towards more technical (software, coding, computer language programming) and analytical (problem solving on your own) skills than social skills overall. Being capable of writing or/and understanding computer languages will be a must have skill in the very near future. Communication skills over online platforms or social media platforms will play a huge role when employers are making a hiring decision. The data supports that businesses are using more online platforms than ever. I am projecting that there won't be any business travels or on-site client meetings in the near future. Exceling in different types of software, and being able to learn a new one easily, will become more important than people skills in businesses. Employers will seek for candidates, who are capable of achieving tasks in a more off-site (outside the office) environment through a deadline, and who can utilize multiple different softwares at their hand to solve business problems. As far as how the hiring process would go, we might see employers using artificial intelligence to make hiring decisions over some online platform soon. Essentially, this means that the candidates will be assessed with a more quantitative measure than ever. An evaluation measure by the AI, which will take soft and digital skills more into account.My final words are: The pandemic is still a burden to the humankind but the world will prevail. This year could be the inception of a new era in terms of how businesses run.

What soft skills should all logistics operations managers possess?

Steven Bauer

Visiting Professor of Marketing, Pepperdine University, Seaver College

The new hybrid world will make leading teams more challenging. This reality will put a premium on interpersonal skills. When the NASA astronaut, Richard Arnold, spoke at Pepperdine in 2019, he mentioned that team building was the single most important ability undergraduates could develop to become a good astronaut. The same holds for graduates wanting to go into business, particularly in the post coronavirus era. As part of their skills in this area, graduates will also need to be able and committed to addressing issues in the areas of diversity, equity and inclusion.

What hard/technical skills are most important for logistics operations managers?

Bruce Heiman Ph.D.

Professor of International Business, San Francisco State University

-Analytical skills (ability to gather data, clean it, analyze it, write-up results and present on what the meaning of the analysis suggests for action (the last one is most important--"what does it really mean?"

-Some experience and skills with coding in any language (at the moment, Python or C++ are preferred, though Ruby on Rails is also good)

-Deep spreadsheet skills (pivot tables and macros, as examples).

-Relational database skills, including programming (e.g., MySQL)

-Data mining

-AI/Machine Learning experience

Do you want to know more?

List of logistics operations manager skills to add to your resume

The most important skills for a logistics operations manager resume and required skills for a logistics operations manager to have include:

Supply Chain
Logistics Operations
Operational Procedures
Customer Service
Process Improvement
Continuous Improvement
Direct Reports
Logistics Support
ISO
Inventory Control
Warehouse Management
Management System
Sigma
Warehouse Operations
Inventory Management
KPIs
On-Time Delivery

Performance Metrics
Transportation Operations
TMS
WMS
Property Accountability
Cost Reduction
Cost Savings
Chain Management
LTL
ERP
Third-Party Logistics
DOD
Human Resources
Outbound Shipments
Corrective Action
Hazmat
Forwarders

EDI
Sortation
Customer Orders
Inventory Accuracy
Manage Cross
Logistics Systems
Freight Forwarders
Distribution Centers
Hazardous Materials
International Shipments
FDA
Cycle Counts
Order Fulfillment
Distribution Operations
Logistics Activities
RF

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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