What does a manager, systems and technology do?
A systems and technology manager oversees planning, maintenance, and operations of information systems. The responsibilities of this position include discussing ways in which IT can help the organization achieve its goals, training end users on the use of present systems and databases, overseeing tech support teams, integrating information systems, guiding the technological direction of the organization, coordinating large projects such as software and hardware installation, designing programs and systems, and implementing websites.
Manager, systems and technology responsibilities
Here are examples of responsibilities from real manager, systems and technology resumes:
- Achieve SOX compliance by satisfying all network maps, software/hardware requirements.
- Create UNIX shell scripts to automate system administration processes and tasks.
- Schedule, execute and manage a company wide ERP conversion project as well as various I.T.
- Manage division security requests and maintain adherence to SOX compliance requirements.
- Conduct a risk assessment, and redesign infrastructure to centrally manage firewalls, with improve site-to-site VPN connectivity.
- Lead development and implementation of security infrastructure for client facing FFOS portfolio management workstation and back end data security requirements.
- Re-Design the company's web site utilizing HTML and PHP programming.
- Key member of virtualization team migrating physical servers to VMware.
- Create and maintain SharePoint site where policies are document and store.
- Integrate e-commerce and ERP systems using event driven asynchronous messaging approaches base on Jboss HornetQ and AWS SQS.
- Maintain and operate campus VoIP solutions.
- Utilize SDLC methodology for project implementation.
- Replace DNS infrastructure separating internal and external/public DNS servers.
- Streamline documentation through implementation of SharePoint, training all staff members.
- Develop new hire training curriculum and documentation for VPN connectivity and desktop applications.
Manager, systems and technology skills and personality traits
We calculated that 13% of Managers, Systems And Technology are proficient in Project Management, Architecture, and Technical Support. They’re also known for soft skills such as Analytical skills, Business skills, and Communication skills.
We break down the percentage of Managers, Systems And Technology that have these skills listed on their resume here:
- Project Management, 13%
Provided strategic direction, contract negotiations and project management for outsourcing our PeopleSoft platform to a secure and redundant hosted environment.
- Architecture, 13%
Provided technical leadership and expertise on system architecture, application configuration and customization, data conversion, and production implementation.
- Technical Support, 9%
Provided functional guidance, supervision, technical support, training and quality assurance/quality control to customers and work center personnel.
- DOD, 5%
Initiated Sanitization Policy adopted by the company to ensure DoD compliance for data erasure.
- Java, 5%
Owned end-to-end implementation for several features in MAGNET office a JAVA based SW for clients.
- Software Development, 4%
Focused on improving software development processes and decreased downstream defects by 50% compared with previous releases.
Common skills that a manager, systems and technology uses to do their job include "project management," "architecture," and "technical support." You can find details on the most important manager, systems and technology responsibilities below.
Analytical skills. To carry out their duties, the most important skill for a manager, systems and technology to have is analytical skills. Their role and responsibilities require that "it managers must analyze problems and consider and select the best ways to solve them." Managers, systems and technology often use analytical skills in their day-to-day job, as shown by this real resume: "support of hr data management, defense investigations, internal audits and proposals. "
Business skills. Another essential skill to perform manager, systems and technology duties is business skills. Managers, systems and technology responsibilities require that "it managers must develop and implement strategic plans to reach the goals of their organizations." Managers, systems and technology also use business skills in their role according to a real resume snippet: "build web environment for internet sales to consumers and businesses utilizing sap its and supporting both java and html based interfaces. "
Communication skills. This is an important skill for managers, systems and technology to perform their duties. For an example of how manager, systems and technology responsibilities depend on this skill, consider that "it managers must explain their work to top executives and give clear instructions to their subordinates." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a manager, systems and technology: "managed convergent communications' remote lab/data center in support of over $3.0 million in sales revenue and 500+ customers annually. ".
Leadership skills. A big part of what managers, systems and technology do relies on "leadership skills." You can see how essential it is to manager, systems and technology responsibilities because "it managers must lead and motivate it teams or departments so that workers are efficient and effective." Here's an example of how this skill is used from a resume that represents typical manager, systems and technology tasks: "complete project management responsibility and technical leadership for peoplesoft hrms & financials implementation, along with web enabled employee self-service portal. "
Organizational skills. A commonly-found skill in manager, systems and technology job descriptions, "organizational skills" is essential to what managers, systems and technology do. Manager, systems and technology responsibilities rely on this skill because "some it managers must coordinate the work of several different it departments to make the organization run efficiently." You can also see how manager, systems and technology duties rely on organizational skills in this resume example: "developed crm roadmap to support organizational needs in investor relations and compliance functions to improve auditability and time to market. "
The three companies that hire the most manager, systems and technologys are:
- Black & Veatch50 managers, systems and technology jobs
- Woodard & Curran16 managers, systems and technology jobs
- Siemens5 managers, systems and technology jobs
Choose from 10+ customizable manager, systems and technology resume templates
Build a professional manager, systems and technology resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your manager, systems and technology resume.
Compare different managers, systems and technology
Manager, systems and technology vs. Technical services manager
A technical services manager is an individual who supervises and collaborates with staff members and clients to implement maintenance and repairs to the information technology (IT) system. Technical services managers must assist the technical operations performed by programmers and IT support experts to ensure that clients' targets are achievable. They must develop policies and strategies that are effective in fixing critical technical and procedural issues. Technical services managers must also ensure that software and hardware components are up-to-date.
These skill sets are where the common ground ends though. The responsibilities of a manager, systems and technology are more likely to require skills like "architecture," "dod," "java," and "software development." On the other hand, a job as a technical services manager requires skills like "customer service," "client facing," "email marketing," and "sql." As you can see, what employees do in each career varies considerably.
Technical services managers earn the highest salaries when working in the technology industry, with an average yearly salary of $109,385. On the other hand, managers, systems and technology are paid more in the technology industry with an average salary of $139,929.technical services managers tend to reach similar levels of education than managers, systems and technology. In fact, technical services managers are 5.0% less likely to graduate with a Master's Degree and 0.4% more likely to have a Doctoral Degree.Manager, systems and technology vs. Technical support manager
A Technical Support Manager is responsible for supervising the overall technical aspects of an organization to ensure efficient business solutions to support functions and operations. Technical support managers evaluate technical networks and systems, coordinating with the engineering team to identify techniques that would maximize the staff's productivity and enhance operational performance. They also review resolution reports and handle resource allocations to execute business plans according to company requirements and specifications. A Technical Support Manager must have excellent communication and technical skills, especially in identifying process gaps and upgrading system infrastructures.
In addition to the difference in salary, there are some other key differences worth noting. For example, manager, systems and technology responsibilities are more likely to require skills like "architecture," "technical support," "dod," and "java." Meanwhile, a technical support manager has duties that require skills in areas such as "customer service," "customer satisfaction," "customer support," and "customer complaints." These differences highlight just how different the day-to-day in each role looks.
Technical support managers earn a lower average salary than managers, systems and technology. But technical support managers earn the highest pay in the technology industry, with an average salary of $107,173. Additionally, managers, systems and technology earn the highest salaries in the technology with average pay of $139,929 annually.technical support managers earn similar levels of education than managers, systems and technology in general. They're 3.4% less likely to graduate with a Master's Degree and 0.4% more likely to earn a Doctoral Degree.Manager, systems and technology vs. Information technology supervisor, information technology
An information technology supervisor of information technology is primarily in charge of overseeing a company's IT operations, ensuring efficiency and smooth workflow. It is their duty to spearhead projects, set goals and objectives, coordinate staff, manage budgets and timelines, perform installations and upgrades, and develop strategies to optimize operations. They must remain knowledgeable of the latest technologies, liaise with external parties, and produce progress reports. Furthermore, as a supervisor, it is essential to monitor the performance of the IT teams, all while enforcing the company's policies and regulations.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from manager, systems and technology resumes include skills like "architecture," "dod," "java," and "software development," whereas an information technology supervisor, information technology is more likely to list skills in "customer service," "database," "azure," and "performance reviews. "
Information technology supervisors, information technology earn the highest salary when working in the energy industry, where they receive an average salary of $116,415. Comparatively, managers, systems and technology have the highest earning potential in the technology industry, with an average salary of $139,929.When it comes to education, information technology supervisors, information technology tend to earn similar degree levels compared to managers, systems and technology. In fact, they're 3.1% less likely to earn a Master's Degree, and 0.4% less likely to graduate with a Doctoral Degree.Manager, systems and technology vs. Delivery manager
A delivery manager oversees the delivery process and workforce in a company, ensuring accuracy and timeliness. Their responsibilities primarily revolve around coordinating all personnel, managing budgets and schedules, and monitoring all shipments and logistics. A delivery manager must also review orders, address issues and concerns to provide corrective measures quickly, evaluate team members' performance, and train new employees. They may also serve as the point of contact among clients and offer products or services. Furthermore, as a manager, it is essential to lead and encourage the team while implementing the company's policies and guidelines.
Even though a few skill sets overlap between managers, systems and technology and delivery managers, there are some differences that are important to note. For one, a manager, systems and technology might have more use for skills like "technical support," "dod," "software development," and "windows server." Meanwhile, some responsibilities of delivery managers require skills like "customer service," "exceptional client," "portfolio," and "cloud. "
The technology industry tends to pay the highest salaries for delivery managers, with average annual pay of $115,508. Comparatively, the highest manager, systems and technology annual salary comes from the technology industry.The average resume of delivery managers showed that they earn similar levels of education compared to managers, systems and technology. So much so that theyacirc;euro;trade;re 0.2% more likely to earn a Master's Degree and less likely to earn a Doctoral Degree by 0.1%.Types of manager, systems and technology
Updated January 8, 2025
