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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Bellevue, WA | $40,601 | $19.52 |
| 2 | Pleasanton, CA | $37,890 | $18.22 |
| 3 | Boston, MA | $37,419 | $17.99 |
| 4 | Hillsboro, OR | $36,750 | $17.67 |
| 5 | Washington, DC | $36,712 | $17.65 |
| 6 | Minneapolis, MN | $36,229 | $17.42 |
| 7 | New York, NY | $35,286 | $16.96 |
| 8 | Ridgefield, NJ | $34,744 | $16.70 |
| 9 | Hartford, CT | $34,705 | $16.69 |
| 10 | Greenwood Village, CO | $34,494 | $16.58 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Senior Representative | $124,899 | $60 | - |
| 2 | Customer Service Expert | $101,216 | $49 | - |
| 3 | Service Advisor | $93,047 | $45 | - |
| 4 | Customer Service Professional | $88,125 | $42 | - |
| 5 | Customer Care Executive | $87,524 | $42 | - |
| 6 | Accounting Representative | $87,039 | $42 | - |
| 7 | Telephone Service Adviser | $82,686 | $40 | - |
| 8 | Customer Relationship Specialist | $82,365 | $40 | - |
| 9 | Customer Account Executive | $82,100 | $39 | - |
| 10 | Customer Service Executive | $81,831 | $39 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Information Controls | $36,164 | $17 | - |
| 2 | Accenture | $36,059 | $17 | 266 |
| 3 | Multivision | $34,878 | $17 | - |
| 4 | EGlobalTech | $34,476 | $17 | - |
| 5 | HCL Global Systems | $34,243 | $16 | - |
| 6 | SysLogic | $34,088 | $16 | - |
| 7 | Optimal Technology | $33,915 | $16 | - |
| 8 | Connext | $33,894 | $16 | 2 |
| 9 | CMA Consulting | $33,838 | $16 | - |
| 10 | Infomatics | $33,800 | $16 | - |
| 11 | Millennium Software and Staffing | $33,790 | $16 | - |
| 12 | Caveon Test Security | $33,723 | $16 | - |
| 13 | Dcca | $33,585 | $16 | - |
| 14 | Innovative Systems Group | $33,453 | $16 | - |
| 15 | Kforce | $33,410 | $16 | 7 |
| 16 | Pinkerton Computer Consultants | $33,376 | $16 | - |
| 17 | Capstone Technology | $33,351 | $16 | - |
| 18 | N2N Global | $33,270 | $16 | - |
| 19 | Softworld | $33,223 | $16 | - |
| 20 | SAMSUNG SDS | $33,207 | $16 | 3 |