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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $78,580 | $37.78 |
| 2 | New York, NY | $72,547 | $34.88 |
| 3 | Boston, MA | $67,621 | $32.51 |
| 4 | East Windsor, NJ | $67,602 | $32.50 |
| 5 | Homestead, FL | $59,833 | $28.77 |
| 6 | Boone, NC | $59,798 | $28.75 |
| 7 | Bear, DE | $59,686 | $28.70 |
| 8 | Santa Monica, CA | $57,305 | $27.55 |
| 9 | East Windsor, CT | $55,502 | $26.68 |
| 10 | Portsmouth, NH | $53,512 | $25.73 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $130,122 | $63 | - |
| 2 | Customer Account Executive | $112,591 | $54 | - |
| 3 | Specialist | $105,707 | $51 | - |
| 4 | Customs Consultant | $104,805 | $50 | - |
| 5 | Customer Service Senior Associate | $101,134 | $49 | - |
| 6 | Customer Service Executive | $100,507 | $48 | - |
| 7 | Customer Liaison | $94,504 | $45 | - |
| 8 | Customer Service Professional | $92,031 | $44 | - |
| 9 | Customer Care Consultant | $91,547 | $44 | - |
| 10 | Solution Specialist | $88,191 | $42 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Jones & Bartlett Learning | $72,893 | $35 | - |
| 2 | Rosen Publishing | $71,901 | $35 | - |
| 3 | Cengage Learning | $65,877 | $32 | 104 |
| 4 | edX | $61,598 | $30 | - |
| 5 | Association of American Publishers | $51,846 | $25 | - |
| 6 | W. W. Norton & Company | $50,693 | $24 | - |
| 7 | Turnitin | $45,161 | $22 | - |
| 8 | Apex Learning | $44,111 | $21 | - |
| 9 | Discovery Education | $42,853 | $21 | - |
| 10 | Amplify | $42,823 | $21 | - |
| 11 | Pearson | $42,387 | $20 | 5 |
| 12 | Kaplan Professional | $42,043 | $20 | - |
| 13 | Capital Network Solutions | $39,503 | $19 | - |
| 14 | eChalk | $39,368 | $19 | - |
| 15 | Ntt Training | $39,197 | $19 | - |
| 16 | Teacher Created Resources | $38,849 | $19 | - |
| 17 | MIND Research Institute | $38,837 | $19 | - |
| 18 | The College Board | $38,626 | $19 | - |
| 19 | Glynlyon | $37,249 | $18 | - |
| 20 | HydroPoint | $36,899 | $18 | - |