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Mental health program manager skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Dianne Ciro Ph.D.,
Dr. Eva Moya Ph.D.
Below we've compiled a list of the most critical mental health program manager skills. We ranked the top skills for mental health program managers based on the percentage of resumes they appeared on. For example, 19.6% of mental health program manager resumes contained social work as a skill. Continue reading to find out what skills a mental health program manager needs to be successful in the workplace.

15 mental health program manager skills for your resume and career

1. Social Work

Here's how mental health program managers use social work:
  • Provided clinical supervision to 20 Licensed Social Workers and coordinated graduate student internships.
  • Coordinated with several community agencies particularly Juvenile Probation Officers, attorneys, judges, social workers, psychologists, etc.

2. Behavioral Health

Here's how mental health program managers use behavioral health:
  • Direct Manager for the Behavioral Health Provider Relations Advocates servicing the state of Tennessee conducting provider relations and individual/group contracting.
  • Develop goal-directed, individualized service plans for adolescents with behavioral health needs.

3. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how mental health program managers use mental health:
  • Administered Mental Health Program and an inter-agency Re-entry Program for HIV-positive ex-offenders, including ensuring compliance with state and federal regulations.
  • Provided mental health evaluations, and administer standardized psychological testing; developed and implemented treatment plans.

4. Substance Abuse

Here's how mental health program managers use substance abuse:
  • Improved MHRRTP program by writing policies and enhancing functioning of the homeless, PTSD, and substance abuse programs.
  • Trained in HHRP which is a government DEBI for Harm Reduction of Substance Abuse and HIV.

5. Family Therapy

Here's how mental health program managers use family therapy:
  • Provide Family Therapy Sessions (utilizing evidence-based modalities) with parents and client.
  • Provided individual and family therapy, oversaw foster licensing program, developed year long attachment training program for clinicians.

6. Rehabilitation

Here's how mental health program managers use rehabilitation:
  • Developed and maintain close liaison with local providers and drug rehabilitation facilities.
  • Chair and direct interdisciplinary teams in the development and evaluation of individualized habilitation, rehabilitation and treatment plans.

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7. Medicaid

Here's how mental health program managers use medicaid:
  • Conducted billing and coding through agency reimbursement funding through Medicaid.
  • Review of Medicaid authorized service plans and therapeutic interventions.

8. Crisis Intervention

Here's how mental health program managers use crisis intervention:
  • Provided crisis intervention while caseload was being established to provide individual and group therapy.
  • Provided coaching, crisis intervention with an emphasis on client safety.

9. Clinical Supervision

Clinical supervision refers to how practicing nurses get professional and moral support from their experienced colleagues. The practice aims to promote their ability to make a concrete decision that values the patient's well-being.

Here's how mental health program managers use clinical supervision:
  • Monitor overall treatment and provide therapists with clinical supervision.
  • Provide clinical supervision to the Children department Therapist.

10. Service Delivery

Service delivery means, having any contact with the public administration during which customers including citizens, residents, or firms, require or give data, handle their problems and perform their duties.

Here's how mental health program managers use service delivery:
  • Managed customer relationship that resulted in consistently achieving outstanding customer satisfaction, based on survey data for product and service delivery.
  • Developed Individualized Service Plans with clients and monitored service delivery to ensure services were delivered as described in Individual Service Plans.

11. Program Planning

Program Planning is the overall process of designing a plan to achieve a specific objective within an organization. This involves clarifying what issues need to be solved, setting expected outcomes, managing resources needed, and creating performance metrics to track progress. Planning a program requires participation and funding from various stakeholders.

Here's how mental health program managers use program planning:
  • Participate in program planning, and additional services provided if necessary to children and families in relations to special needs.
  • Maintain record keeping, program planning and development as well as professional development.

12. Community Resources

Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

Here's how mental health program managers use community resources:
  • Developed and promoted relations with referral and community resources and service providers.
  • Maintained close liaison with legal supervision and community resources.

13. Social Services

Here's how mental health program managers use social services:
  • Worked with families to connect them with social services in the community.
  • Implemented Department of Social Services regulations and policies into incorporating a therapeutic Day Center Program for elderly participants.

14. Administrative Supervision

Here's how mental health program managers use administrative supervision:
  • Performed the hiring, training and clinical and administrative supervision of staff.
  • Provide direct clinical and administrative supervision to home-based and outpatient Mental Health Therapists and Master's level interns.

15. Community Agencies

Community agencies stand for the organizations operated to provide human service in the community.

Here's how mental health program managers use community agencies:
  • Serve as a liaison with community agencies and other groups and organizations which impact maternal child health services.
  • Cultivated and maintained collaborative relationships with community agencies/organizations and volunteers to ensure positive community engagement.
top-skills

What skills help Mental Health Program Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on mental health program manager resumes?

Dianne Ciro Ph.D.

Assistant Professor, San Diego State University

Formal training and/or experience using one or more evidence-based Interventions.

What type of skills will young mental health program managers need?

Dr. Eva Moya Ph.D.Dr. Eva Moya Ph.D. LinkedIn profile

Professor, The University of Texas

Graduates of the social work profession need to be able to work with individuals, families, groups, organizations, and mobilize communities to bring about social, economic, political, or environmental change, in addition to being involved in social policy development.

Skills in research, to study social issues, with the intention of developing social policy or micro-level approaches to practice to improve people's lives, and training in relation to multiculturalism, cultural competence, cultural humility practice is vital.

Key skills include:
-Collaboration
-Critical thinking
-Ethics in evidence based-practice
-Assessment, intervention, and evaluation
-Social work competencies to inform behaviors.
-Administration and management
-Community practice
-Policy practice

What technical skills for a mental health program manager stand out to employers?

Meaghan Goodman Ph.D.Meaghan Goodman Ph.D. LinkedIn profile

Program Director & Assistant Professor, Maryville University

Speech-Language Pathologists help people improve their speech, language, swallowing, hearing, and other communication abilities. The goal of our profession is ultimately to help people effectively communicate and improve quality of life. Therefore, the skills that standout to employers are Speech-Language Pathologists who
-Like to think critically and problem solve,
-Are passionate about the field and demonstrate a desire to continually learn more,
-Are dedicated to serving people and helping them live their best lives,
-And those who possess strong advocacy skills!

What soft skills should all mental health program managers possess?

Todd TerryTodd Terry LinkedIn profile

Department Chair, Management, Davenport University

Graduates as they prepare to enter the workforce should pay particular attention to their ability to communicate with coworkers. This communication could happen through face-to-face interactions, remote meetings with the aid of technology for example, meeting by computer software, written communication through instant messaging, or emails. Also, part of communicating is being a good listener.
Graduates should have good critical thinking skills. They will need to be adaptive and able to analyze data to make good informed decisions.
In today's work environment, working on teams is a regular function. Therefore, employers are looking for the candidate who can professionally interact with other team members, have a positive attitude and a good work ethic.

What hard/technical skills are most important for mental health program managers?

Linda Galocy

Director and Assistant Dean, Clinical Associate Professor, Indiana University Northwest

Technical skills are dependent on the job, but working with multiple types of software at one time is very common in the health information profession. Patient records are electronic. Therefore, the ability to learn and adapt to electronic health record systems is a must. In addition, supportive software is typically used in order to get the work done, such as an encoder, which allows a medical coder to assign codes to a patient record, a release of information system that is utilized for tracking requests for patient records from the time the request is received until it is complete. The ability for
+a health information professional to understand an entire process, such as the revenue cycle. There are many individuals involved in the process of obtaining payment for healthcare services rendered, and it is important for everyone to do their job, do it correctly, and when errors occur, work together to correct those errors.
Do you want to know more?
Read more about what experts have to say about mental health program manager

List of mental health program manager skills to add to your resume

Mental health program manager skills

The most important skills for a mental health program manager resume and required skills for a mental health program manager to have include:

  • Social Work
  • Behavioral Health
  • Mental Health
  • Substance Abuse
  • Family Therapy
  • Rehabilitation
  • Medicaid
  • Crisis Intervention
  • Clinical Supervision
  • Service Delivery
  • Program Planning
  • Community Resources
  • Social Services
  • Administrative Supervision
  • Community Agencies
  • Child Abuse
  • Program Development
  • Group Therapy
  • Performance Evaluations
  • Clinical Services
  • Technical Assistance
  • Individual Therapy
  • Discharge Planning
  • Performance Standards
  • Staff Supervision
  • Mental Health Treatment
  • Mental Health Issues
  • Quality Service
  • State Regulations
  • Medi-Cal
  • Administrative Oversight
  • Program Budget
  • Indirect Supervision
  • Medication Management
  • Clinical Oversight
  • Mental Illness
  • Crisis Situations
  • CARF
  • Early Intervention
  • Community Organizations
  • IEP
  • Community Outreach
  • Mental Health Professionals
  • NCQA
  • DMH
  • Professional Development
  • Direct Supervision
  • Disciplinary Actions
  • Federal Guidelines

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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