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What is a merchandising representative and how to become one
Merchandising representative is an individual who typically works in retail and is responsible for assisting customers in making purchases. They also assist in stocking shelves, arranging product displays, help manage store inventory, and alert management to customer purchasing habits, likes, and dislikes.
Merchandizing representatives act as customer service representatives and assist customers if issues arise or if a customer has an issue with a purchased product. Merchandising representatives should be adept at computers and analyzing sales trends, as well as possess excellent customer service and communication skills.
Depending on the retail environment, these individuals may spend variable store hours, including weekends, and may spend most of the day on their feet. Merchandising representatives should possess excellent interpersonal, organizational, and communication skills and be able to provide quality customer service.
Although an advanced degree is not needed to obtain a position as a merchandising representative, these individuals should have excellent verbal, basic math skills. Depending upon the store or business, a merchandising representative can make up to $29,000 per year, and there are always opportunities for advancement to management positions. This career field is expected to grow in the US by 2% by 2028.
What general advice would you give to a merchandising representative?
E. Duff Wrobbel Ph.D.
Avg. Salary $32,303
Avg. Salary $59,228
Growth rate 4%
Growth rate 0.3%
American Indian and Alaska Native 0.23%
Asian 5.09%
Black or African American 3.79%
Hispanic or Latino 13.95%
Unknown 3.71%
White 73.23%
Genderfemale 52.80%
male 47.20%
Age - 48American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 48Stress level is high
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is fair
6.4 - fair
Merchandising representative career paths
Key steps to become a merchandising representative
Explore merchandising representative education requirements
Start to develop specific merchandising representative skills
Skills Percentages Little Supervision 24.06% Store Management 23.22% Plan-O-Grams 13.36% Customer Service 9.25% Product Knowledge 5.59% Complete relevant merchandising representative training and internships
Accountants spend an average of 6-12 months on post-employment, on-the-job training. New merchandising representatives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a merchandising representative based on U.S. Bureau of Labor Statistics data and data from real merchandising representative resumes.Research merchandising representative duties and responsibilities
- Manage Nintendo's promotional programs; secure and maintain point-of-purchase displays that alert customers to brand availability.
- Update POS promotional materials such as cardboard temporary decorative displays.
- Coordinate and administer jewelry entries for industry awards and advertisements in national fashion magazines.
- Assist patients with Critical/Triage calls; document necessary symptoms for medical assistants to determine what medical intervention is necessary.
Prepare your merchandising representative resume
When your background is strong enough, you can start writing your merchandising representative resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a merchandising representative resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable merchandising representative resume templates
Build a professional merchandising representative resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your merchandising representative resume.
Apply for merchandising representative jobs
Now it's time to start searching for a merchandising representative job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first merchandising representative job
Are you a merchandising representative?
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Average merchandising representative salary
The average merchandising representative salary in the United States is $32,303 per year or $16 per hour. Merchandising representative salaries range between $25,000 and $40,000 per year.
What am I worth?
How do merchandising representatives rate their job?
Merchandising representative reviews
Product if the stock is not available the buyer not happy they will not return, I go in do the job then I move on.
Can't say anything I buy the product that sells or does not a sale makes me profit. Always liked inventory.
Flexible schedule
Finding enough opportunities in my local area to sustain 32 hours.
Working by myself and traveling
Pay is usually not that good Most of the management of these companies is a complete joke
Updated January 8, 2025
